Havana to the Caribbean Cruise Reviews

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3.1
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138 reviews

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1-10 of 21 Havana to the Caribbean Cruise Reviews


Worst experience ever.

Review for a Cuba Cruise on MSC Armonia

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Neha
First Time Cruiser • Age 30s

Me and my husband planned for a cruise vacation for the first time with MSC Armonia to Cuba and Caribbean. We have booked the suite room with aura experience. The cabin design is really bad and the service too. Our room has balcony which was not designed good. The balcony metal divider fall down on my husband head and he got hurt on his head plus this Apple mobile broken because of that. After ...
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Sail Date: April 2019

Cabin Type: Suite


MSC? More like MSCAM

Review for a Cuba Cruise on MSC Armonia

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ibcruisin999
2-5 Cruises • Age 30s

We just disembarked from this cruise and we feel SCAMMED. Be ready for subpar service, a rundown ship, a truly awful excursion selection (and team) and a terrible schedule. Communication is at a minimum on the MSC Armonia - we ended up being booked on a WeightWatchers cruise. Be careful booking with MSC, the WW participants were kind - but imagine if they book a less hospitable cruise ...
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Sail Date: March 2019

Cabin Type: Inside Stateroom


A nasty experience in the Restaurant and a Cabin Downgrade. We felt cheated.

Review for a Cuba Cruise on MSC Opera

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windsor cruiser
10+ Cruises • Age 70s

We originally chose this cruise for late 2019 purely on its itinerary but they cancelled it on us. We then had to search and rebook, having to bring the trip forward as well as carefully choosing a cabin on a deck that would have a good view from the balcony close to a lift which would be near the buffet restaurant as my wife and I have difficulty walking. We were downgraded to a lower deck ...
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Sail Date: January 2019

Cabin Type: Balcony Stateroom


NEVER AGAIN WITH MSC - THE CRUISE FROM HELL!

Review for a Cuba Cruise on MSC Opera

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SW222222
10+ Cruises • Age 70s

We have done 35 cruises with 6 different cruise lines and over 700 nights at sea, and this was the first and last cruise with MSC. WHAT A DISASTER! Our safety and health were seriously at risk with MSC. On every other cruise every guest getting on the ship and at every port, also at the entrance to all the restaurants, had to have hand sanitiser on their hands, NOT MSC. Hygiene was shocking. ...
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Sail Date: January 2019

Cabin Type: Suite


The worst food and lousiest service ever

Review for a Cuba Cruise on MSC Opera

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German-Diamond
10+ Cruises • Age 50s

We took a cHavana cruise on dec 2018 starting and ending in Havana. As the trip included new-years eve it was very expensive. As we entered the ship we immediately understood that it was a big mistake - you will see why: 1. Onboarding The ondoarding process is all on paper, No sea-pass or Card that is actiavted once you are registered. That has to be done on a Kiosk - so you have to ...
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Sail Date: December 2018

Cabin Type: Balcony Stateroom


To avoid

Review for a Cuba Cruise on MSC Opera

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MireilleMR
2-5 Cruises • Age 30s

Beds are comfortable and the room was very clean. Elias who was our cabin steward was very friendly and helpuful. Too bad the rest of the cruise crew had a terrible attitude, they were all super rude. The food at the buffet was ok, but they don’t serve a lot of options. The restaurant food was terrible, bland and small servings. The staff at the restaurant was super rude, and had a terrible ...
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Sail Date: November 2018

Cabin Type: Suite

Traveled with disabled person


False expectations

Review for a Cuba Cruise on MSC Armonia

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ferreyes
First Time Cruiser • Age 60s

The excursions, terrible and very expensive. We have not been able to enjoy a "Caribbean beach". The ones we were taken to were so artificial and crowded. We returned from the excursions, organized by the same cruise, and the restaurants were closed, deplorable. You had to queue up for over half an hour to finally get a piece of pizza, or a hamburguer. Meal times not adapted to the different ...
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Sail Date: July 2018

Cabin Type: Suite


Try another company!

Review for a Cuba Cruise on MSC Armonia

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Kazcole
2-5 Cruises • Age 40s

We have cruised with many companies and this has been the worst. Nothing to do with the places we visited - Cuba, Mexico, Belize, Honduras, Cayman Is and Jamaica, they are all amazing. The booking itself was stressful and I needed to send emails to various departments to get anything resolved - who puts a family of four two decks apart on different ends of the ship??And on the ship many staff are ...
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Sail Date: July 2018


Staffing poor, British get bad service

Review for a Cuba Cruise on MSC Armonia

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Sue m potts
10+ Cruises • Age 60s

Thought it would be wonderful experience Havana is a fabulous place to visit felt very safe but msc cruises are sadly lacking in service and attitude of staff is quite appalling compared to other cruise lines. If you have a problem they just don,t care toilet not working in cabin took 2 days to fix ,no help if you fall ill at airport beware you will be on your own to fend for yourself and organise ...
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Sail Date: April 2018

Cabin Type: Oceanview Stateroom


MSC Armonia - You need to up your game!

Review for a Cuba Cruise on MSC Armonia

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Woosy
10+ Cruises • Age 60s

We have cruised many times before but never with MSC. We had heard mixed messages regarding MSC but as this fitted in with our dates that we wanted to visit Cuba, we thought we would give it a try. We had a night in Havana and were joining the ship the next day. We were being picked up at 12 from the hotel, which was only about 10 minutes from the cruise terminal. Once we had arrived at the ...
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Sail Date: March 2018

Cabin Type: Balcony Stateroom


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