1 Helpful Vote
Sail Date: March 2019
We chose this ship because it was a newer ship and the fantastic reviews. Embarking was quick & easy. Unfortunately the only time of year we are able to go is Spring Break, we expected a lot of families and children on board. ... Read More
We chose this ship because it was a newer ship and the fantastic reviews. Embarking was quick & easy. Unfortunately the only time of year we are able to go is Spring Break, we expected a lot of families and children on board. What we didn't expect was parents allowing their children to run wild all over the ship day and night. Children were allow to run through the Casino while it was opened. Waiting for an elevator one night at 9:30pm there was a group of boys playing catch in front of the elevators, staff members walked by and said nothing. The pools were very small and could not accommodate the passengers. If you wanted to sit by the pools like a can of sardines in the chairs you had to save your chair early in the morning. The adult only area allowed anyone over the age of 16. By the end of the week the pool decks were disgusting, we were tripping over glasses and stepping on straws. The only smoking area on the ship was on the pool deck which was never cleaned during the day, ashtrays were seldom emptied. Food was minimal not like Royal use to be. The dinner menu in the main dining rooms were the same the entire week expect for 1 different entrée nightly. (The flakey crusted fish was hard as a rock). I would recommend spending the extra for the specialty restaurants, well worth the money. Our cabin steward was very friendly. As for other staff members we had a hard time understanding them, as well as them understanding us. Royals private island Labadee Haiti was a money pit, anything you wanted to do cost extra, renting a water raft to float was $25 for the day, Zip Lining was $135.00, a Roller Coaster ride was $26, the only free thing to do on the island was sit on a beach chair or eat. Read Less
5 Helpful Votes
Sail Date: March 2019
We chose to sail on the Harmony of the Seas because we had not been on Royal since 2011, when we sailed on the Monarch of the Seas. We were tired of going on Carnival over and over again and we needed something different. That's ... Read More
We chose to sail on the Harmony of the Seas because we had not been on Royal since 2011, when we sailed on the Monarch of the Seas. We were tired of going on Carnival over and over again and we needed something different. That's exactly what we got on the Harmony. This was hands down the best cruise I have ever been on. The ship was absolutely stunning. If you have not been on an Oasis class cruise ship, you should really consider making it your next cruise. The Harmony stood out in so many ways... The staff on board were amazing. Much better than what I have experienced with Carnival and Norwegian. Our room steward would clean two times a day, every single day. He also never had a problem with stopping what he was doing so he could have a conversation with you about your day ashore or about the ship. The next big thing that stood out to me was the room. The cabin on board the Harmony was noticeably bigger than on other cruise ships that I had been on. It was tastefully decorated. There was tons and tons of storage. It was perfect. We stayed in a standard balcony room (ocean facing). The food. The Harmony of the Seas had some of the best food I have ever had, period. The food was absolutely amazing. From the buffet, to the dining room, to the specialty restaurants. All of it was perfect. Regarding the specialty dining... we went to Chops and Wonderland on the ship. Wonderland was fantastic. Our server, Elton... was one of the best crew members that we had the pleasure of meeting on the ship. The food was presented in really neat ways, it was all really good. Overall a great experience. The embarkation process for the Harmony of the Seas in Port Everglades was amazing. We arrived at the cruise terminal at 11:15 and we were on the ship at 11:30... no lie it took only fifteen minutes to give our bags to the porters, check in, get our pictures taken and walk right onto the ship. The entertainment on the Harmony was really good. We only decided to see a couple of shows. But the one that really stood out to me was "The Fine Line" aqua theater show on the back of the ship. The things they were doing was absolutely outstanding. Read Less
10 Helpful Votes
Sail Date: March 2019
Harmony of the Seas is HUGE - and has something for everyone! We are an active family of 5 (with 3 teenagers) and all really enjoyed our cruise. We scored a 9-day itinerary instead of the usual 7 days, and loved the extra ports plus felt ... Read More
Harmony of the Seas is HUGE - and has something for everyone! We are an active family of 5 (with 3 teenagers) and all really enjoyed our cruise. We scored a 9-day itinerary instead of the usual 7 days, and loved the extra ports plus felt like we had time to relax and enjoy the ship. Embarkation - we flew into Ft. Lauderdale the night before, the airport / hotels / cruise port are very close and easy to get to. Boarding the ship was quick and easy thanks to completing info online in advance, and then picking up SeaPass cards at our staterooms after boarding. Disembarking was also smooth and easy. Ship Activities - So much to do! We enjoyed the zip line, flow rider, rock climbing wall, water slides, Abyss slide and did the Escape Room just to name a few. Fitness center is excellent. Teen Activities - they have a separate Cruise Compass with teen activities, broken down by 12-14 and 15-17 age brackets. My son especially enjoyed the sports court with teen basketball, etc and the flow rider. The kids have a nice "living room" area to hang out with ping pong, the Mini Bites restaurant, and stuff for them to do. Entertainment - We enjoyed all the shows. Grease was great, Columbus was a little wacky (had tap dancing sharks!) but fun; we loved the ice skating show and the Aqua Theater Fine Line show. All of the entertainers were extremely talented and did a great job. Reserve shows online as early as you can - the reservations fill up and some (Aqua shows) have long lines of people without reservations waiting. If the seas are rough the Aqua show will cancel and reschedule. Main Dining Room - we really enjoy the MDR, we ate there every night. It had something for all of our different tastes (including our kids), and if we didn't care for something we just got a different item instead. Waitstaff was great about making sure we enjoyed the food, and gave excellent service. Breakfast buffet in MDR was also great. Windjammer - crowded and hard to find an open table, but lots of food choices and we liked the food. It's shaped like a long narrow "U" shape, and it's really hard to find a family member if they are already sitting somewhere. VOOM internet - the ship is so big we paid the $ to get internet for all of us & texted A LOT to touch base when we wanted to find each other. Even when searching for each other in the Windjammer. Internet was very good. Watch for pre-cruise discounts on VOOM internet in Cruise Planner in advance, you can get a 4-device package (4 people can use) for a good discount. Since we had 5 of us, I booked a Deluxe Beverage with VOOM package for myself to get the 5th internet connection. Deluxe Beverage Pkg - I thought it was worthwhile for me. I got a couple hazelnut latte's each morning in Cafe Promenade, and soda in the afternoons. Every time I went to the bar I got a water bottle and stockpiled in my room fridge so I always had a cold bottle - very convenient. Afternoon frozen drinks by the pool, wine with dinner, a drink at a show or bar in the evening - it's pretty easy for them to add up. Every time I got a drink I also got a water or soda so I didn't load up on too much alcohol and I never had a problem with drinking too much but I felt like I got my money's worth. Pkg works on Labadee too. Consider what other "paid" drinks you would get (vitamin water in the spa, fresh squeezed OJ at breakfast, soda, coffee, bottled water) and add that to alcoholic drinks when deciding if it's worthwhile. Plus once or twice I got drinks I didn't like so I left them behind and got something else. Shore Excursions - We booked through Royal Caribbean for 3 of the ports. Nassau - Balmoral Island beach break - rode ferry to the island which had a really nice beach and 2 pools. It rained on us, but would have been great and relaxing if the weather had cooperated. St Thomas - fantastic! Did the Fast Cat catamaran snorkel and beach break excursion - loved it. Great crew. Clean safe friendly port area. St. Maarten - awesome! My guys did Loterie Farm Zipline Excursion - very active & included ropes course / climbing. They had a great time. My daughter & I did the horseback riding excursion at Lucky Stables, trail riding and rode horses into the ocean. It was great - horses were well cared for, our guide was great, we really enjoyed it. We walked from the cruise port to the town area with shops and restaurants along a beach. Nice and easy to get around. Still some hurricane damage. San Juan - we explored on our own; toured San Cristobal fort ($7 each) - lots to see, we really enjoyed it. Could have gone to El Morro fort with our tickets as well, but we skipped that one and did some sight seeing in Old San Juan. "Umbrella" street was neat to see. We bought some souvenirs and stopped in a cafe for a snack. Everything was easy walking distance from ship. Labadee - great beach day!! Went to Columbus Cove beach (the farthest) it had nice sand and calm water for floating around and relaxing. We took our own inflatable floaties. BBQ lunch was good. Lunch, a bar, and bathrooms were all close and nice. Loved Labadee. Cruise Critic Meet & Mingle - it was fun! There were prizes and giveaways. We had a large group. They had coffee & breakfast there - if I had realized that I would have gotten there earlier and skipped the long coffee line at Cafe Promenade. I wish there had been a little more "mingling" afterwards, but a big group had pre-planned a casino outing right after the Meet & Mingle, so most headed out. It was really nice connecting online in the Roll Call forum before the cruise; the ship is so big I wish I had run into the people we met more often but that's the downfall of a huge ship. We didn't see some of our "new friends" again for the last half of the week. I hope my review is helpful! I read tons of reviews, articles and blogs before our cruise and really appreciated the info when I was planning. Read Less
1 Helpful Vote
Sail Date: March 2019
Firstly I just want to say how good the service was at every restaurant especially at the main dining hall. We ordered kosher food every and within minutes the food arrived. And every meal was so delicious. The ship was so big I ... Read More
Firstly I just want to say how good the service was at every restaurant especially at the main dining hall. We ordered kosher food every and within minutes the food arrived. And every meal was so delicious. The ship was so big I could've been on it for another year there were so many things I didn't get to do that looked like so much fun. There was entertainment every night whether it was an aqua show or in the theatre. The activities went on all day and I never stoped for a minute. I played basketball every day for at least 4 hours went surfing multiple times and did the watersides. There was also mini golf which was the best I played so much. The excursions were amazing whether is it was sitting at the beach in Haiti for 5 hours with a beer going horse back riding in Jamaica or even walking around the city in Cozumel. I just wanted mention again how good the service was and I would go back anytime. My children said that they'd go back anytime and that it was the best cruise ever and I agree with them. Read Less
8 Helpful Votes
Sail Date: December 2018
I want to make it clear that most people may find this cruise/ship wonderful and may leave thinking that it was the best vacation of their life. This review is about why it feel short of our expectations due to dietary needs, food, the ... Read More
I want to make it clear that most people may find this cruise/ship wonderful and may leave thinking that it was the best vacation of their life. This review is about why it feel short of our expectations due to dietary needs, food, the ship and service. This was our fourth cruise. Previously we have been on Regal Princess and the Celebrity Reflection two times. This was our first time on Royal Caribbean and most likely our last. We are married and in our mid 30’s. We booked this trip about 4 months before sailing and got a balcony room on the 6th floor starboard side. I really liked the location of our room, as it was so close to many of the places one needs to go on the ship minus the top decks. The room was beautiful, very well laid out, a huge amount of storage, a very nice size balcony with chairs that came with footrest. The hallway by our room smelled weird, like sawdust, or wood chippings. It was strange and never went away. The ship itself is gorgeous, wonderfully decorated throughout with every possible amenity (some included some not) The Gym was large and very well equipped. The adult’s only solarium is huge, very nice and a quiet escape from the crowds and hoards of screaming children. We didnt like how the ship layout is disconnected from the sea. No place to dine with a view of the ocean. No outside eating at the buffet. No outside venue except for pools, slides and mini golf. Every venue is inside. I missed the ocean on the cruise, oddly enough. This also made me want to spend time in my room so I could be on my balcony. Why three stars? Food: fell short based on our previous expectations. Not just in quality but more so in selection. Dining room menus were unimaginative and boring at lunch and dinner. Most nights we said, “hmmm, I guess this one” it wasn’t exciting. While the food that came out was responsibly good but again nothing that stood out. The same goes with the desserts. We ate all of our meals in the dining room except for three. One dinner we ate at Chops. Service, food and venue were amazing. Nothing more to add. The other two meals regrettably were eating in the Windjammer Café. Windjammer Café was terrible, gross and overcrowded. The buffet on this ship is tiny for the amount of passengers and the size of the ship. It is so overly crowded that one can hardly ever find a seat or one spends 15-20 mins looking for a place to sit. Not only was the venue too small but the food offerings were limited to the point that on the first day, I kept walking around thinking.. is this it? There are no more options The buffet is separated into two sides, one on the port side and one on the starboard side. They are identical in offerings. There are four stations: 1. Sandwiches and Pasta Salads, 2. Pizza, burgers and hotdogs, 3. Salads and veggies 4. One carved meat, Indian food and rice. All stations stayed the same except the carved meat changed. This was the most limited buffet we have seen. The buffet on both the previous ships we have been on not only were larger in size but in selections as well. Plus, the selections changed daily. While we only dined here twice, we came here multiple times to take a look and left due to the selection/crowd. Service: Service in most areas of the ship were what we expected. Friendly, quick and attentive. However, in the main dining room the service at lunch and dinner was horrible and sometimes embarrassing. On multiple days, incorrect food was brought to the table, items were forgotten, drinks were never brought, we waited 45 mins for eggs and we were completely forgotten about twice. Dinner service was always wonderful. While we are realist and understand mistakes happen, these items were a real blunder for us. Especially since the buffet was bad in our opinion that we had to eat in the dining room. We did tactfully let the manager know and it our concerns were addressed with understanding and apologizes. After voicing our concerns, we were regularly checked-up on by the manager at every visit to the dining room. Fellow Passengers: While I never let this effect my vacation too much, on this ship it was hard to ignore the fellow passengers. There were TONS of kids. I was expecting a large number of kids, but there were A TON! Running through the hallways, chasing each other on the stairs, running around the dining room. Luckily, there was the adult only area for the sea days and relaxing. Passengers making political statements: While this matches the political turmoil in the country, we saw many people wearing political statements with their attire. Not only was there a large amount of red hats, there were loud conversations that seemed poorly timed. While everyone is entitled to their opinion, we are all on a ship together and all come with different views. There is no need to publicize your political opinions with tacky clothing and loud conversations during dinner. One in our party is Gluten Free. Gluten Free: This ship fell short of Gluten free options. While they did a good job at pre ordering meals at dinner for the next day, the options in general were meh. The buffet had two options that never changed. Also, there was inconsistent labeling across the ship for all dietary needs. On celebrity, every edible items in all venues are clearly labeled. We spent a large part of every meal navigating the gluten or settling for food that was unappealing. Read Less
Sail Date: June 2018
One of the best cruise ships we have ever been on. From the staff, rooms, food, and overall activities to choose from, we could not have asked for more. The food at many of the available restaurants was excellent. We especially enjoyed the ... Read More
One of the best cruise ships we have ever been on. From the staff, rooms, food, and overall activities to choose from, we could not have asked for more. The food at many of the available restaurants was excellent. We especially enjoyed the casual experience at Windjammer. The food was excellent every day! We were not highly impressed with the Chop House, especially for the price, but everything else was great. You could not have asked for a friendlier room attendant! There are so many activities to participate in that you will never be bored. The casino is very tight. Don’t spend too much time in there, or you will leave broke. Other than those two negative ratings, the rest was awesome. Make sure to take the VIP dolphin swim in Nassau. Our family loved it! Although there is still damage from last year’s hurricanes, St. Thomas and St. Kitts were still beautiful! We will definitely be back for another Harmony of the Seas cruise! Read Less
1 Helpful Vote
Sail Date: May 2018
I love this cruise cause its the biggest one and as a couple we need some time for us! Yes!! Without our 3 childrens! Wujuuu!... so here is my review: Food is great! Service and Quality of personnel Outstandig... ammenities, shops, cabins ... Read More
I love this cruise cause its the biggest one and as a couple we need some time for us! Yes!! Without our 3 childrens! Wujuuu!... so here is my review: Food is great! Service and Quality of personnel Outstandig... ammenities, shops, cabins beautiful!! Very well organized and fun! We select to dinne in Grande Restaurant, included in price, and our waitres was awesome! John is amazing! He knows everithing about all main, entry and desserts... We also have lunch at Park Plaza and food was delicious. This restaurant only have salds, wraps and pannini, tea, coffee and hot chocolate jummy!!! Shop! Wow! We buy two Invicta watches with a 75% off... Ammenities: gym was complete! Also they offered health seminaries at no cost!! The water park was incredible for all ages! Cabins were beautiful and very comfortable... What can I tell u about the shows?! Amazing! Wordless! The Fina Line show in the aquatheater was exceptional! All dancers and makeup and dresses beautiful! The show caps all of our attention because of danger in some of the movements! We were in shock!! If I have to choose again to travel in this ship, ITS A YES FOR US!!!! Read Less
Sail Date: May 2018
Get the ultimate dinning package. It was well worth it! We are so well! If you have a chance to do chefs table, I definitely would. There was plenty to do on board. The entertainment was fantastic. Make sure you go to the fine line and ... Read More
Get the ultimate dinning package. It was well worth it! We are so well! If you have a chance to do chefs table, I definitely would. There was plenty to do on board. The entertainment was fantastic. Make sure you go to the fine line and grease. For how many people were on board it didn’t feel crowded. They handle the amount of people very well. The only place you felt the crowd was waiting for the elevators. The only critique I have is the sauna package was a little under wellming. Our balcony stateroom was kept very clean. And the staff is extremely friendly. I would recommend the ultimate dinning package and the ultimate drink package. We ate at a nice restaurant every night and every sea day for lunch. We didn’t have to deal with the crowds. Well worth it. Make sure you reserve your restaurants and entertainment when you arrive on board. Read Less
Sail Date: April 2018
This ship is large and if you like cruising with 10,000 people it’s for you. I was worried that the amount of people on board would be a severe issue, but most the time it doesn’t feel like you are with that many others, except at the ... Read More
This ship is large and if you like cruising with 10,000 people it’s for you. I was worried that the amount of people on board would be a severe issue, but most the time it doesn’t feel like you are with that many others, except at the buffet. There is literally fighting for space and tables since not everyone could have one. The shows were pretty poor. Grease was not family friendly as the cast thought it was funny to flip each other off throughout. Another mother looked at me and said I don’t remember this all from Grease. Totally needless. Columbus is just stupid, but tries to be funny. We did not get to see High Line as it broke down. The ports were great. The food overall very good. Royal Caribbean does nickel and dime you to death so expect another 2,000- 3,000 in bills at the end of your trip. We had the drink packages and that was nice to have. The pools are super crowded and double the recommended occupancy. The water slides are great. The boardwalk is fun and the carousel is really fun at sea. The shops are nice and the ship is really stunning. Jamie’s and Izumi have great food, but you have to pay extra for them. Overall we had fun, but I would likely not book again. Read Less
Sail Date: March 2018
There is a pervasive and consistent attempt to extract more and more money from each passenger, during each day of the cruise, and all while crew members display only adequate competence in their positions and knowledge. One example ... Read More
There is a pervasive and consistent attempt to extract more and more money from each passenger, during each day of the cruise, and all while crew members display only adequate competence in their positions and knowledge. One example occurred when dress white-shirted (junior officers?) employees were practicing a drill by the lifeboats: The crowd of about a dozen folks blocked the 5th deck jogging space, which is why several passengers and I heard them joking about abandoning the passengers to get into the life boats. Another is the wall-climbing employee who watched a movie over her shoulder, instead of watching the wall she was supposed to monitoring....while a young lady climber was struggling with a handhold that had come loose from a bolt/screw. There were plenty of descriptions of WHAT activities were available, but both the TV and Royal IQ app were sorely lacking on communication of where, when, and HOW. For example, I would show up to an activity to find that I was not not quite properly attired to ride or use something. Que the walk back to room for a change of clothing and getting back to the end of the line. Finally, the crowds...my gawd, YES, it is possible to overbook this ship! There were lines for everything, but it was most felt at dinner-time. If you opt for "my-time" dining you are screwed. You have to be there when the doors pop open, or you won't be eating in the dining room until 9pm. Skip the Wonderland experience, as they charge $53/pp for the meal, and then tack on gratuities, even if you have pre-paid gratuities. Read Less
Sail Date: March 2018
We chose this cruise for the reputation of the Harmony of the Seas as well as the destinations. My husband and I traveled with all four of our children, and the variety of things to do on the ship was very appealing to us. Apparently, ... Read More
We chose this cruise for the reputation of the Harmony of the Seas as well as the destinations. My husband and I traveled with all four of our children, and the variety of things to do on the ship was very appealing to us. Apparently, this spring break cruise was the most passengers the ship had ever taken. Things were pretty crowded and we ran into lines frequently. Also, many of the amenities and shows required reservations because the crowds were so large. I'm not sure that I would pick a large ship like this again because the crowds were very offputting. Imagine an over packed and overcrowded day at Disneyland. The ship did their very best to accommodate the number of passengers though. The ship was clean and beautiful with a wide variety of things to keep kids and adults busy. I'd like to try it again, but not during spring break! Read Less
2 Helpful Votes
Sail Date: March 2018
I chose this cruise because I was traveling with a 14 year old. If traveling during spring break, why not on the biggest ship with the most to do? It's amazing how we found private spaces even with 6,000 people on board. Because ... Read More
I chose this cruise because I was traveling with a 14 year old. If traveling during spring break, why not on the biggest ship with the most to do? It's amazing how we found private spaces even with 6,000 people on board. Because I do not cruise frequently, here are the questions I googled incessantly: Beverage package: for me, the deluxe package was worth it because I did not have to buy it for the other person in my cabin. The free coffee onboard is really tough stuff - not enough cream and sugar in the world to make it work for me. If you like hearty and earthy, you'll be fine. I usually got lattes on deck 5. That said, Starbucks takes gift cards, so if you have them around, you can get coffee that way. I also like wine with dinner - two glasses of wine will add up to $24. at the least. Add a couple bottles of water in to take off the boat on shore excursions, etc. It worked for me. They do have water and lightly flavored fruit drinks like kiwi strawberry available at Windjammer and in Central park during meal time, so bring a refillable bottle, and you're good to go. Activities: We boarded the ship around 10:30 or 11. Our arrival time was scheduled at 12:30, but that didn't matter. It was relatively empty, so we breezed through and made it on the ship. We went to the Bolero bar first and bought Wow bands. The best thing about that was when we went to fill out waivers for the activities, we could process with the bands. Everyone else was waiting on their seapass card (which you get at 1pm when your cabin is ready). They would have to go back to re-do paperwork. We made reservations before the cruise, which I recommend. People show up early and save lots of seats. This isn't a big deal unless your going to the aqua show. Show up late, and you're sitting in the splash zone. Show up late to the afternoon show and you're sitting in the full afternoon sun. smart people showed with umbrellas to block the sun. We got up early to do the climbing wall - watch the sun again. If the sun is on the climbing wall, the rocks get too hot to grab. Shore excursion: My niece and I did the dolphin swim in Jamaica. Pros: you get to rub a dolphin's belly and be towed by the dolphin. You can't beat that. Cons: Because we were in port in Falmouth, it took over an hour to get to Dolphin Cove. Once there, it is were chaotic and not terribly organized. If you port in Ocho Rios, you're only about 10 minutes away. Your dolphin experience is this: you and approximately 10 other people, stand in the water on a platform. Each person is posed with the dolphin in 5 different ways - touching its nose, shaking its fin, kissing it, etc. As each person poses for the photographer, you wait. The dolphin swims in front of the line so everyone gets to rub its belly multiple times. After the photo op, you and a partner swim into the cove. The dolphin comes out to you; you grab its fins, and it tows you back to the platform. Again, a wonderful experience with the dolphin. The whole experience felt like a photo op, and the photos are really pricey. Because it ate up so much time riding the bus (and getting caught in traffic), I wouldn't rebook this excursion. I would probably try it on a vacation to Florida at some point. The bus tour guides were not great either - ours slept the entire way back to port. Although the ship was full, we were able to find pockets to do everything and to get away from everyone. I enjoyed getting up around 6:30 to get a latte then going to watch the sunrise. Central Park was a nice haven even during meal times. FYI: a secret - Johnny Rockets has a free breakfast - the best french toast and pancakes on board, and not crowded like Windjammers. Central Park had bagels and smoked salmon for breakfast. again, a nice alternative to the mega buffet. Wonderland has a bar that is open other than dining times. Few people are there, so it's a quiet getaway again. Solarium Bistro also has a nice mediterranean dinner. Tons of appetizers and desserts buffet style, but then entrees on the menu. Again, a quieter, calmer experience...breakfast and lunch buffets were also less crowded and a nicer atmosphere. Of course, the buffets are not as expansive, but definitely enough options to choose from. Some tips: Bring a bit of everything because there aren't many "drug store" type options onboard. They give you soap in the cabin, but shampoo is in a wall container. I never use conditioner, but on the boat, you'll need it. I paid $9.99 for clairol on the boat. Probably $2 at Walmart. We needed cortizone, which we got from the ships doc for .50 a packet, not bad. They do sell sunscreen and seasickness stuff, but not a lot of other everyday needs. The main dining was fine. We had an early reservation with My Time dining. Although it was at 5:15, it usually ran later, so we didn't feel like we were eating too early. If you want to see out, try to book the Grande dining room. We kept getting put in Silk, which was fine, but there was something I liked better about the floor above...probably the fact it was lighter. Read Less
Sail Date: March 2018
I choose this cruise because I had never been on an Oasis class ship and this was the largest newest ship at the time. I thought it would have enough activities and entertainment for a fun family cruise. It lived up to the hype. ... Read More
I choose this cruise because I had never been on an Oasis class ship and this was the largest newest ship at the time. I thought it would have enough activities and entertainment for a fun family cruise. It lived up to the hype. There were a range of activities, and many shows of all kinds. My son especially enjoyed the Escape the Rubicon and he also ice skates, played basketball, went down the water slides. My husband tried the flowrider, Abyss, and participated in a mini golf tournament. Enjoyed visiting the ports as well. labadee was a beautiful relaxing beach day. Took a walking tour of Falmouth which was great. Enjoyed visiting the market and having some Jerk Chicken and Cocoa Bread. In Cozumel, we went to beautiful Chakanaab Park and then took a cab downtown for some yummy Mexican food at Pancho's Backyard. It was great to escape the cold northeast for the Royal Caribbean. Read Less
Sail Date: March 2018
Wanted to experience big ship and needed a cruise to meet needs of 13 yr. grandson at spring beak along with grandma with walker and husband post heart surgery. This ship delivered. Immaculately clean and architecturally stunning. Smooth ... Read More
Wanted to experience big ship and needed a cruise to meet needs of 13 yr. grandson at spring beak along with grandma with walker and husband post heart surgery. This ship delivered. Immaculately clean and architecturally stunning. Smooth and quiet while moving. Overwhelming number of activities for grandson well supervised by security and safety team. Layout of ship makes access easy and you do not feel like you are with over 6000 others and you enjoy the many areas and levels. Even at spring break no long waits. Embarkation was quick and easy as was debarkation. The organization of this cruise was flawless with so many people and things going on. Our problems of lost set sail cards, demagnetized cards, cancelled shows, last minute reservations, and excursion changes and lost coke cups were quickly fixed with a smile. It was amazing how much we did in 7 days and how well we slept in comfortable beds. Food choices are endless. Post heart surgery Grandad found fitness area and personnel geared to his needs and Vitality cafe ideal for healthy offerings. Even with a walker the Windjammer was very easy to explore and enjoy. It is huge but the variety is endless and waiters get drinks or cokes and quickly remove used plates. The other food venues were equally good. Each was impressive for different reasons either service, ambience or offerings. Room service was fast. The shows, especially the ice and aqua show, were over the top. We loved Charlie the piano man in the elevator. Do not miss him. Royal IQ is great cheap way to keep in touch but requires a little tech knowledge. Our teen had a blast. We stayed Boca Raton Plaza hotel precruise and had easy quick drive to port and good rates on good room and really great dinner at hotel restaurant. Blue Water Beach excursion at Jamaica beautiful and pleasant. Stingray Beach at Cozumel not to be missed and ask for Roberto for fresh salsa and guacamole. Zip line at Labadee well worth every expensive adrenaline minute and fairly easy. Read Less
Fun
1 Helpful Vote
Sail Date: March 2018
Super great service and extremely nice people. We did not explore the departure city before the cruise, but the next time we will do so. The embarkation and disembarkation went extremely smooth in comparison to other cruises we have went ... Read More
Super great service and extremely nice people. We did not explore the departure city before the cruise, but the next time we will do so. The embarkation and disembarkation went extremely smooth in comparison to other cruises we have went on. We were immense with the cruise liner and all the many great ventures to explore on the ship like the "Central Park" area. It is an amazing ideal to have a park theme on the ship. Therefore, it was very hard to miss being away from home. There was plenty of fun and interesting entertainment such as live jazz & reggae bands and other activities for everyone to enjoy. At each port, we did Shore excursions which were well planned and engaging for my 14-year-old daughter and my 21 yr. old niece. They really enjoyed the shows on board, especially Grease as well as watching the movies. There were many things for them to enjoy, but importantly, they enjoyed the late night pizza shop staying open until 3:00 am. What a perfect "Spring Break" for my daughter and niece. Thank you, Harmony of the Seas. Read Less
1 Helpful Vote
Sail Date: March 2018
The ship overall is beautiful. It took a few days to find our way around. There is plenty to do. This ship seemed to be more geared towards families. My husband and I are 24 and 27 and it seemed to us that we were about the only ones on ... Read More
The ship overall is beautiful. It took a few days to find our way around. There is plenty to do. This ship seemed to be more geared towards families. My husband and I are 24 and 27 and it seemed to us that we were about the only ones on the boat in this age range. Everyone else was in their 40's or above and had small children and some teens. The staff on this ship were exceptional. I just have a few complaints. The food overall was great, but the Windjammer at peak hours is so full that it will take you ten min to find a seat. Many people try and do the whole seat saving thing as well. I was yelled at by several families that I had apparently taken their seats they saved. There were many entitled people on the boat. I felt horrible for some of the staff because of the way they were treated by many guests. For example, one woman demanded a free cruise because her food was taking too long. I would for sure recommend the Wonderland restaurant. I normally do not pay extra for these restaurants that are not included, but this one is a must try! The experience is amazing! I enjoyed the adult only area, but the adult only area concept is not really enforced. I saw many children and teens in the area at different times of the day. I wish that this was taken more seriously. At one point I wanted to go out on the see-through floor lookout that was located in the adult only area and I walk out there to find two teens sunbathing on it as if they owned the thing. The ports we visited were great, but I can't say the excursions are amazing. In St. Martin we had a beach day excursion. Simply pay $25 each to lay on a beach which was fine. The Porto Rico excursion was a tour of New and Old San Juan and I thought it would be a walking tour, but it ended up being a tour on a bus where we could only get off two times. This was a tour meant for older couples since it appeared the age on the bus was 60 and up. The last port was Labadee and we signed up for a paradise cove and Haitian village excursion. The excursion itself was not great or very long. We got very little time on the beach. 45 min of this 2.5-hour excursion was spent simply riding the boat to and from the beach area. Then 45 min was spent touring the "authentic Haitian Village". This village was simply a set up of what a Haitian village may look like but it was in no way Authentic. However, they try and pull it off as if it were. Then they hound you to buy things from them there like back at the main port. Stay away from the Artisan shopping area unless you want your arm yanked every which way to come to their shop which each shop offers the same thing in general. At the end of the excursion, we got about 30 min to actually hang out at the beach. Overall, I enjoyed my cruise and the ship was amazing, but the price for it all was more pricey than I would like. Read Less
Sail Date: March 2018
Great new ship with Friendly staff. The shows were exceptional. Jamie's restaurant has great food. Chef's table was a amazing once in a life time experience. The way they had the table set up was unbelievable. The kids club ... Read More
Great new ship with Friendly staff. The shows were exceptional. Jamie's restaurant has great food. Chef's table was a amazing once in a life time experience. The way they had the table set up was unbelievable. The kids club programs do need lots of improvements. Some staff were very rigid and our kids did not want to stay in the kids club. The programs for kids from age 3-9 was much more interactive than 9-11 age group. The staterooms are nicely kept and the staff are very attentive to your needs. There are bars in every corner of the ship and all the bartenders were very friendly and quick to take your order. St. Marteen was not as great as Labadee. I think we could stay in Labadee longer. San Juan was also not very touristic. Nothing to see for such a short period of time. Overall a wonderful vacation. Read Less
Sail Date: March 2018
This cruise fit our school's spring break and the chance to go on the newest ship at the time was the reason we chose it. We flew in the morning of the cruise (something we probably won't do again, too tired) and checked right ... Read More
This cruise fit our school's spring break and the chance to go on the newest ship at the time was the reason we chose it. We flew in the morning of the cruise (something we probably won't do again, too tired) and checked right in. We used a cab service to get us over there at $12 each. Uber is way cheaper and we won't use the cab service again. The ship is amazing, we have sailed on Allure a couple of times and the ship had that familiar feeling, but had it's own special parts too. We had a ocean view balcony cabin on the tenth deck,with the kids (18 year old daughter and her friend, and 17 year old son and his friend) across the hall with Central Park balconies. The cabins we very clean, our stateroom attendant was excellent. We saw all the shows and we were not impressed by Grease, we enjoyed Mamma Mia and Chicago much more, perhaps it is just too well known. Columbus the Musical was funny and quirky. The teenagers thought it was too dorky, but I liked it. The comedy was excellent and the headliner was the best ventriloquist I have ever seen. We at in the my time dining room each night. Our waiter was excellent and he really goofed around with the teenage boys and they ate it up. The food was excellent, but the last two nights seemed to be not quite as good as the first five nights. In the evening, we spent a lot of time in the Schooner Bar as Andrew was one of best singers I have ever heard on a cruise ship. I usually like to hang out in the Bow and Stern and listen to the guitar player and singer in there too, but on this cruise he was a very young guy who did not seem to know the songs that I usually hear in that atmosphere. The game shows in Studio B were hilarious and "Love and Marriage" was okay, too long and the couple just weren't that funny. I felt that the service on the ship was very good. The bar service was the best I have ever had on a ship. I rarely had to wait for the bar service, which has actually been a problem for me on other ships. We had stops at St. Marteen, which is recovering, but still beautiful. We did the airport snorkel. The snorkeling was poor, not many fish, but the boat ride was fun as was swimming in the water. If I could have a do over, I would do Bernard's Tours again. The next stop was San Juan. The best part about this port was the view when we left, the city with the fort is just beautiful. In the city itself, go see the fort, it is very cool, but the rest of San Juan is just a small city with a million people. It was packed and I want tropical stops on a cruise, not big cities. Finally, we stopped in Labadee! This is the tropical paradise that I think of when I think of cruising. Swimming in the ocean surrounded by green mountains and shimmering blue water is amazing! We did not do any excursions here, but in hindsight, we probably should have let the kids pick something out and do it. The kids said it was their best cruise ever and we already booked next year on Symphony. The only frustration we had was on the San Juan stop. When we got back on the ship after our tour, almost nothing was open. The Abyss was closed, many of the bars were closed and then there was Jamie's. We got back to the ship around 11:30 A.M. and went to Jamie's to see if we could get a reservation for lunch. We were informed that we could but not until noon. We decided to sit in Central Park and relax while we waited. When noon rolled around, we headed in to eat. We were told that they would not be opening until 12:30 P.M. and would we like to wait. At this point, I was a little "hanrgy" and we decided to go up to Johnny Rockets. We explained to the hostess at Jamie's that we just waited half an hour for a noon reservation, but they did not do anything to make it right. On the bright side this was the most disappointing thing that happened on the cruise, so all in all, no big deal. Read Less
Sail Date: March 2018
So the ship was awesome, huge and packed with stuff to do. lets start out with my room, I had a central park balcony room at times it felt small but it definetly feels a lot more spacious then any video I saw online would have led me to ... Read More
So the ship was awesome, huge and packed with stuff to do. lets start out with my room, I had a central park balcony room at times it felt small but it definetly feels a lot more spacious then any video I saw online would have led me to believe. the couch does the cool thing if u get a room with a couch bed where a matress slides out from under and goes on the main sitting part at night time of course put out by the house keeper it was the most confortable couch bed I have ever been on no close second. the royal promanade is awesome people working there are really nice and helpful I got to know the guy at sorrentos cuz I love pizza and they had pretty good pizza you can just walk up be like I want a slice or 2 or 3 of that one and they give it to u and u walk out its one of the included renstraunts. most of them are a few places like most places on central park except park cafe arnt included, jonny rockets isnt included but not expenive at jonny rockets but its really good there. sabaros isn't included. the boardwalk is awesome. Ive been on the slides and they are so fast and fun the abyss slide needs a mat but its awesome even the water slides are fast probably the best slides ive been on ever. there is a quiet place mostly secret on the sides of the ship on the 5th doeck towards the front of ship on the sides where its this big glass wall with air vents from outside with chairs, I saw yoga classes there a few times nice place to relax. I work out a ot and the gym is awesome. Doesn't beat your local gym but 100% better then any hotel gym with a lot of machines and free weights (not all) that I use at my regular gym which impressed me a lot centrl park plants are real I saw gardeners watering them central park is awesome. Its definetly worth it to try the donuts in windjammer and cafe promanade they're the same donutes and they are awesome. the fries at the windjammer are awesome too. The one thing I could complain about is you cant get a nonacahol drink from the robot bar whwne your under 21 without a parent.They have non alcaholic drinks but you have to be over 21 to order it. Atleast if they have it if a kid scans their card limit them to only non achaholic drinks because the machine knows if the person 21 or not. the wings from room service are awesome, the ship is awesome I reccomend this ship 100% customer service was great the destinations were great, the ship great. Read Less
1 Helpful Vote
Sail Date: March 2018
We were a group of 5 of family in friends ranging from 13 to 60. Lots of activities for each age range. We wanted to try the biggest ship i the world after having experienced Allure a few years back and it blew us away on every level. ... Read More
We were a group of 5 of family in friends ranging from 13 to 60. Lots of activities for each age range. We wanted to try the biggest ship i the world after having experienced Allure a few years back and it blew us away on every level. There were a number of small changes that were made that do make all the difference (call me fussy perhaps but in the past they were available and it made it feel extra special) Such as they no longer put chocolates on your pillow, room service for breakfast now has a charge if you want anything except continental. We used to enjoy our breakfast on the balcony especially on port days. Also no bottles of water in the room. They tend to shut down one side of the Windjammer making it really packed and even harder to find tables. We love musicals and entertainment. We found many of the shows really poor this time. Except for the Ice show and the diving show, they were amazing as was the Headliner ventriloquist..but Grease was awful. The positives, the food was really great. Dining room service excellent. Room and room attendant Arles amazing. The ports were great. Its a beautiful ship for sure and overall we had a fabulous time I'm just mentioning the items above as they were noticed and missed. Read Less
1 Helpful Vote
Sail Date: March 2018
Great ship and lots of fun, Loyal to Royal so we have sailed on many of the ships and this will not disappoint- great upgrades on this Oasis class ship- only 2 disappointments all week- we did the chefs table dining, food and wine were ... Read More
Great ship and lots of fun, Loyal to Royal so we have sailed on many of the ships and this will not disappoint- great upgrades on this Oasis class ship- only 2 disappointments all week- we did the chefs table dining, food and wine were spectacular but the venue they use on this ship is awful! they curtain off an area in the solarium dining restaurant, so just outside your curtain dinner buffet is being served and folks are walking by in their bathing suits using the spas- what a let down with all the spaced available on the ship, we also dined in 150 (our favorite), Jamies, and Wonderland which is a must! second disappointment is the Royal IQ app- come on guys we sail on many lines even though with are just shy of diamond plus with Royal and this is the worst app I have ever seen, the texting feature is buggy at best, the electronic cruise compass offers no details they really really need to step it up past that all I can only say it was an excellent, ship, crew and woul dhighly recoomend it Read Less
1 Helpful Vote
Sail Date: March 2018
Friends of ours booked this cruise for us and we traveled with them. They have great taste in cruises because we had a great time. If you were bored or hungry it was not the fault of the ship or crew. Our stateroom was well maintained, our ... Read More
Friends of ours booked this cruise for us and we traveled with them. They have great taste in cruises because we had a great time. If you were bored or hungry it was not the fault of the ship or crew. Our stateroom was well maintained, our attendant always spoke to us and used our names. We had an ocean view balcony and had plenty of room. Warning, if you are addicted to the boob tube, there is nothing to watch on board, get out of the room and go see what's out there. If you have kids or really need tv, download something to watch before you leave on your trip. They do have good movies showing at different places and times, some for the kids, some for the adults, all good movies. Go and see the shows! The comedy show had us laughing, enjoyed the Karaoke contest, Grease was ok. The main dining room waiter made us feel at home every time we went to the American Icon Grill. The food was delicious however we are more simple people and enjoyed the Windjammer Marketplace for lunch, breakfast and deserts. Also the pizza on the promenade was a little taste of home just when we needed it. Johnny Rockets also had delicious Hamburgers and Fries. Get the drink package and don't worry about counting drinks or money. Best thing you can do if you drink at all. Remember this also includes juice, pop, coffee, tea and bottled water, not just alcohol. In Labadee we did the kayaking and the only thing I didn't like was stopping to "shop." It was more like being attacked by the locals to buy their products. I was very uncomfortable. We also did the zip line and THIS IS A MUST DO AGAIN! We loved it. We were so busy we didn't even eat. Jamaica was interesting to say the least. The Bob Marley experience is everything you would assume it to be, nuf said. My husband did the dune buggy excursion and they were so poorly maintained that he got his money back, no fun at all being stuck in the mud. He does not recommend that excursion. However, RCCL took care of it for him no problems or questions asked. Cozumel was amazing. We did the Regatta excursion and had the time of our lives! We highly recommend it and book it early it fills up quick. We also did some tequila tasting and shopping. Bought some awesome vanilla and delicious coffee tequila. They have an Escape room on board and it was good however it was not automated and the attendant had to "switch" things which made it a little frustrating, but fun. Read Less
Sail Date: March 2018
I picked Harmony because I wanted the biggest and best ship to take my Teens on. They had the time of their lives on the ship, made lots of friends and wore themselves out daily. The boarding on and off the ship was extremely quick. The ... Read More
I picked Harmony because I wanted the biggest and best ship to take my Teens on. They had the time of their lives on the ship, made lots of friends and wore themselves out daily. The boarding on and off the ship was extremely quick. The staff is the most polite and helpful I have ever seen on a ship. The food, wasn't the best I have ever had but there was plenty of options and the lines were not too terribly long. I can't imagine cooking for 6800 passengers though so I didn't focus much on eating. I enjoyed the track around the lower deck and went to the gym a few times, both are very nice. My spa experience was nice however I didn't like trying to be sold products right afterwards. I'd say the only downfall of the ship is that the solarium didn't have a pool and that shade is limited on the pool decks. We were planning our next trip on Harmony before even leaving the ship! Read Less
3 Helpful Votes
Sail Date: March 2018
The Harmony of Seas is a gorgeous ship. It was our sixth time sailing on an Oasis class ship -- and our 11 RCCL cruise overall. It was my husband and I, our 20-year-old son and his 21-year-old friend (two cabins). There were problems. ... Read More
The Harmony of Seas is a gorgeous ship. It was our sixth time sailing on an Oasis class ship -- and our 11 RCCL cruise overall. It was my husband and I, our 20-year-old son and his 21-year-old friend (two cabins). There were problems. 1. Activities on the ship were scaled back -- very few trivia games, no scavenger hunt, scant movies or other ways to pass our time on sea days, other than spending more money at the spa or other upsell activites. In addition, the activities we enjoy, such at sexiest man alive and belly flop, were moved from the Aquatheater to the sports pool. That meant the people lounging at the pool all day had prime seats, while the rest of us had to struggle to see what was happening. An ongoing issue, as well, is towels left on chairs in the solarium. RCCL needs to monitor that so empty chairs don't go unused for hours. 2. Staff. What happened to the friendly staff? Our first day, as usual, we went to Park Cafe for lunch. The server helping me with my salad never said a word to me -- he just glared at me until I pointed to what I wanted in the salad. And we were used to walking to and from our stateroom and being greeted. Now, the staff is on their phones and not very friendly. (Our own steward seemed annoyed when we came back to our room while he was still cleaning.) In the dining room, our waiters tried hard but it seemed like they had a lot more tables than they used to. I actually felt sorry for them. 3. Food. It was never great, but it has gotten worse. Don't think the change in dinner menu in the dining room has gone unnoticed. Fewer selections, most bland. Our only good dining experience was Jamie's Italian restaurant, and of course, that was an upsell. When we were seated at Johnny Rockets, there were only two other tables of people. Nevertheless, the four servers all ignored us ... walked past us, didn't make eye contact. After 10 minutes, we started waving at them to come over, and one person reluctantly did. Sabor was bland and pricey -- $19 a person. 4. Speaking of upsells ... Enough with the push to sell tanzanite and paintings, cigarettes and watches. Good Lord. Just stop. 5. This was on us, but we didn't realize how much we would dislike having three sea days, then three ports of call three days in a row. The pacing was off. Also, we were most looking forward to Puerto Rico, but our stop there was the shortest -- six hours. We paid a premium to be on Harmony of the Seas, and it just wasn't worth it. Read Less
Sail Date: March 2018
This was a spring break cruise for us, a return to the Oasis class we enjoyed so much 5 years earlier. The ships are still beautiful and spacious, but we noted a marked decline in the quality of onboard food (tedious, repetitive, bland); ... Read More
This was a spring break cruise for us, a return to the Oasis class we enjoyed so much 5 years earlier. The ships are still beautiful and spacious, but we noted a marked decline in the quality of onboard food (tedious, repetitive, bland); entertainment (sub-par talent, technical issues with several shows); and service (distracted and at times indifferent crews, egregious service charges and tipping policy). The RCCL fleet is still the nicest in the mainstream cruise segment, and their ships (including ours) are beautifully designed. But it was very obvious to us that the cruise line has skimped on service levels in order to squeeze every last dollar of revenue from its customers. Food in the dining rooms and buffets was uninspired and generally quite repetitive, a strategy likely designed to nudge pax toward the a la carte restaurants. Entertainment was much less varied and the talent not nearly as good as 5 years ago. Our Broadway show was plagued with technical problems (sound system), and we left after 15 minutes. The international crew does their best to put on a smile and interact courteously with passengers, but I’m guessing they are poorly compensated, and RCCL asks its guests to make up the difference with gratuities. I’m not a fan of this scheme, and most will agree with me. This cruise (our third as a family) pretty much convinced us that the quality of all cruise lines has declined so markedly in the past 5 years that they no longer offer a good value for the high fares they charge. It’ll be a long time before we take another cruise on any line, not just Royal Caribbean. Really sad to say this, because we used to love going on cruises, back before they started skimping on service, offering mediocre food and entertainment, and charging extra for everything in order to juice their quarterly profits. Read Less
Harmony of the Seas Ratings
Category Editor Member
Cabins 4.5 0.0
Dining 4.0 0.0
Entertainment 5.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Enrichment 2.5 0.0
Service 3.0 0.0
Value For Money 4.0 0.0

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