Royal Caribbean Harmony of the Seas Cruise Reviews for Family to Europe - Western Mediterranean

The ship is nice and huge, the shows are spectacular, the cabin is new and clean. The food is nice if you go to the specialty restaurants, but if you go to the main dining option is just OK. The ports are really nice, but for some of them I think that it should stay longer. However the main complaint is the service. Most of the crew is not kind, you can feel that they are not happy serving. The ...

The lack of good customer service and their inability to resolve the one complaint we made while on board casts a shadow over my entire experience on this trip and with the cruise line in general. When we first entered our stateroom, we had an interior room that had a connecting door to the room next to it. The door was unlocked and we had to call someone to come and lock it. The entire trip we ...

We chose this cruise because of the dates (school holidays) and the excitement of taking our 3 children on the biggest ship in the world. If you like a 'Disney - American' feel you will like this ship - except it doesn't come with the service or friendly staff. There didn't seem to be enough staff and they often appeared to be inconvenienced if asked for assistance. We have taken our teenage ...

We booked the Harmony of the Seas as our first Royal Caribbean cruise after being frequent Disney Cruise Liners. Harmony of the Seas is a beautiful ship! There is always something going on and a new area to discover. We traveled with my parents (age 55)and my husband and I. The stops were great and the reason we booked the cruise in the first place. I highly recommend these ports! We were only ...