223 Royal Caribbean Harmony of the Seas Family Cruise Reviews

We booked Harmony two years ago because of the hype. Overall, our trip was ok. The ship is too big and spread out. We missed having every amenity conveniently located throughout, we enjoyed Brilliance so much more. (It took me 5 days to ... Read More
We booked Harmony two years ago because of the hype. Overall, our trip was ok. The ship is too big and spread out. We missed having every amenity conveniently located throughout, we enjoyed Brilliance so much more. (It took me 5 days to find the froyo on Harmony!) The crowds were a bit much, especially on formal nights. Our balcony stateroom on 10 was nice, but opening the door at all screwed up the A/C and we woke hot every single night. Mid ship was perfect for the crazy amount of waves (all the crew said they hadn’t seen anything like it in years) we had. The wait staff was phenomenal, especially with my need for gluten-free food. Loved that the casino had smoking and non-smoking! But at the slots we were never asked if we needed a drink, only at tables. Overall, Harmony was a fun one-time experience. But it’ll be smaller ships for us from now on. Side note: Do not book for CocoCay. Everything on island was much too expensive, the food selection where we were was crap (and we didn’t know until after that we had to search for more choices), and it was SO windy and cool. Not enjoyable at all in winter. RC shouldn’t send anyone there. Read Less
Sail Date January 2020
Embarkation and Disembarkation were very smooth and quick, no issues there. My wife and I have now done 4 RC cruises. There were 9 of us on the cruise and overall the ship was fine. We loved the RC app to find and book activities on the ... Read More
Embarkation and Disembarkation were very smooth and quick, no issues there. My wife and I have now done 4 RC cruises. There were 9 of us on the cruise and overall the ship was fine. We loved the RC app to find and book activities on the ship. You can also add activities to a calendar to keep track. The only issue with the app is the chat feature which i found not useful at all. Half of us were not connected, there were no pop ups on your phone when someone was trying to chat, etc. I would say that the ship was beautiful and had allot to offer as far as activities and excursions. There were a TON of kids on this boat I am guessing it was fall break so that was a little challenging at times. The elevators were packed out and the best option was to walk the stairs. The food was all great I thought. We did Coco Cay, St. Thomas and St. Marteen. Coco Cay was beautiful and the food was amazing. Our kids did the water park pass and loved it. We did a catamaran trip to St. Johns from St. Thomas. The snorkeling over there on the reef was great. At St. Marteen we just took a water taxi from the port to the beach across the way. We rented 2 chairs with 5 drinks for $25-not a bad deal. I still think the drinks are WAY overpriced. We did not do the drink package and I believe we came out ahead by not doing this. They should offer some different kind of drink packages rather than all you can drink. Maybe like a 4-5 drink a day package or something. The DR service was great along with the food. We did not go to the DR every night as we went to the hibachi, pizza and snack places the other nights. The hibachi is well worth the $45 pp charge! They give you more than enough food and the entertainment is well worth the price. There were a couple bars-one on the central park deck and the other on the pool deck where the service was very poor. Overall the service was good, but not as good as on previous RC cruises. Our room attendant was not very interactive with us and did not do the towel animals every night. Allot of the employees seemed overworked and cranky. We just didnt think it matched up to previous cruises. I would probably do another smaller ship next time. The Grease show was good, but NOT child appropriate. The Fine Line show was top of the list and MUST SEE. We skipped the Columbus show and some went to the ice show as said it was good. It was good to see the second largest ship in the world but probably not again. Read Less
Sail Date October 2019
Generally: The entire family (us, our kids, and our grandkids) agreed a couple years ago to book this cruise. So with the 12 of us we boarded (quite quickly and without delay) the Harmony of the Seas finally this past week. It is still ... Read More
Generally: The entire family (us, our kids, and our grandkids) agreed a couple years ago to book this cruise. So with the 12 of us we boarded (quite quickly and without delay) the Harmony of the Seas finally this past week. It is still a new ship, and it is ENORMOUS. I prefer a smaller ship for cruising but this was the best thing for our large group of varying ages. The trip was overall fantastic. There are lots of activities for adults *and* for the kids. I was very skeptical of the child care on a cruise ship, but the grandkids LOVED it. There is a lot of food to suit most tastes. The windjammer buffet is super clean and well stocked. The Main Dining Room Staff adjusted quickly to our request for a large table that our travel agent hadn't passed through AND accommodated the couple of dietary issues my family has with ease. My cabin was clean, everything worked in there, and it was surprisingly large (interior balcony). Cabin steward was fantastic. Nice bonus was the USB charging outlets. By the way, getting OFF the ship was surprisingly fast and efficient as well at the end of the cruise. The REALLY Good: Now, for what really stood out to my daughter and I. The PADI dive shop staff on this ship is FANTASTIC. We had always wanted to learn to scuba dive (Open Water course). We decided to do it on this trip. Having done the 'book work' before boarding, we received *excellent* instruction on board. Francois is the dive instructor on this boat. He works alongside Kelly who is ALSO fantastic and helped us on occasion, but this was Francois' week to teach/dive so he was our lead instructor. Francois is the real deal, having been a commercial diver as well. He takes diving seriously (in a fun way), and makes sure everyone both feels safe and (more importantly) is safe - but he ALSO makes sure you're having fun and that you have enough freedom to LEARN. He will push you but also will slow down to work with you where needed. I highly recommend any and all excursions/activities with Francois and/or Kelly in the PADI dive shop. It's up on 15. Go there. You won't be sorry. Special mention also to 150 Central Park restaurant which is just fantastic chef-inspired food and drink. Well worth the upcharge for the service staff alone, but the food is also mindblowingly good. Entertainment not to miss: Grease. Comedy. Columbus was also pretty funny/good. Things to skip: The ice show is a mess, though the little kids loved it. Also, the elevators are overcrowded and slow. All in all, highly recommended. Did I mention I really think highly of the PADI DIVE SHOP yet? :-) Read Less
Sail Date October 2019
This cruise ship and itinerary were chosen because the dates coincided with a school break for my 12 and 8 year olds. We had 2 connecting ocean view balcony rooms. The cabins had plenty of storage space and enough room for us. Any more ... Read More
This cruise ship and itinerary were chosen because the dates coincided with a school break for my 12 and 8 year olds. We had 2 connecting ocean view balcony rooms. The cabins had plenty of storage space and enough room for us. Any more than 2 in a cabin would definately be too crowded. Embarkation was really quick, and we were on the ship in about 20 minutes from arriving in the first line. We were on the ship by about 11:45. Be advised you will have to wait until about 1 pm to get into your room. We all enjoyed the water slides and Ultimate Abyss slide. My kids loved the rock wall and flow rider, as well as the ice skating. The cruise was fully booked but never really felt like it. Our itinerary was changed due to the hurricanes in the Eastern Caribbean, and we headed to the Western Caribbean instead. Beautiful weather every one of the 7 days. Fine Line show was great. Heard the other shows were really good too but I didn't attend those. Cons: Food quality wasn't the best, and menu didn't change that much. Breakfast was pretty bad all over, except for Park Cafe and Main Dining Room No way to get around the casino except to go up or down a floor to get to the other side- could have maybe had one less row of slot machines to make some sort of path around. Kids had the time of their lives... Read Less
Sail Date September 2019
Although I rated this cruise a 4, I would really give it a 4.5 as it was a great week aboard the Harmony of the Seas, but not perfect. This was also my first time booking a suite and I will never book anything other than a suite for any ... Read More
Although I rated this cruise a 4, I would really give it a 4.5 as it was a great week aboard the Harmony of the Seas, but not perfect. This was also my first time booking a suite and I will never book anything other than a suite for any future cruises. If you have the money for a suite, it is 100% worth it. EMBARKATION- Being a suite guest, you have your own entrance and get escorted to your own personal attendant. My family and I were checked in via a tablet, had our pictures taken, and were on the boat in under 10 minutes. Fantastic. I was also carrying a bit of an injury and was limping about, but was very delighted that I was offered assistance by at least 6 people making my way to the ship. MUSTER DRILL- A note on everyone's favorite muster drill. I have been on 6 cruises all on different ships and the muster drill on the Harmony of the Seas was by far the worst of all. Most of the muster stations are located on the promenade level and not even in actual locations (i.e. the Casino or MDR). They are just located in "areas" of the promenade (mine was near the bionic bar), and they cram so many people in these "areas" and they want you to watch an instructional video on 40" TVs. The video also was made to "entertain" as you are following a spy across the ship and on the mission, the spy comes across "tips" to follow in the event of an emergency. I would assume it was not very easy to follow for most and due to the noise level of all the guests around you crammed into these stations, it is not easy to hear. Knock on wood that there is never an emergency on the Harmony, because I have the feeling it would be a disorganized mess. DEBARKATION- Another suite guest perk is that you meet in the fabulous coastal kitchen at 3 pre-determined meeting times. There was breakfast or hors d'oeuvre being served by 7am and then groups are personally escorted by the concierge all the way down in a priority elevator which makes no stops to the luggage pick-up location. Probably took us 10 minutes to get off the ship. SHIP - I have also sailed on the Oasis of the Seas and if you have been on that ship, you have been on the Harmony. Sure the Harmony has a few more amenities and entertainment, but it honestly didn't feel like I was on a completely different ship. Elevators can be a problem on Embarkation and Debarkation (if not a suite guest) and immediately after shows or events as all guests filter out of them. I didn't ever feel like the ship was crowded at all, even in the pool areas on sea days (the pools are another story). I also mentioned to my wife that I didn't think the boat was anywhere near capacity either, so that could have been why. There need to be more pools or the pools need to be bigger. On sea days the pools are packed, so basically you are just standing in the water. My son likes to move around in the pool, so he didn't enjoy them as much and spent most of his time in the kids water area. I stayed away from the pools because I don't need to be in a pool with 50 people all with drinks in their hand which they are probably spilling. I'll pass. Another perk of being a suite member is that you can get towels without scanning your seapass card. Other guests must scan their seapass to get a towel and if not returned, you get charged $25. Suite gets get as many towels as needed and don't need to worry about returns (although we always returned ours). ENTERTAINMENT - Only caught two shows as we chose to relax on sea days. Did see the ice skating show 1887 which I liked, but wasn't very interesting according to the wife and son. The Line water show was great and we even ran into some of the performers on the non-performance days. KIDS CLUB - Hours are 9-12, 2-5, 7-10, and after hours which you pay $7 an hour for. My son who is 6 enjoyed the activities and was even asking us to take him on sea days! Must be good! FOOD - Suite guests get access to the coastal kitchen and to my family the Coastal Kitchen was the star of the cruise. They serve Breakfast, lunch, dinner, and hors d'oeuvre and there is a happy hour between 4:30 and 8 where select alcohol is free. Let me repeat this for all my alcohol consumers, there is FREE alcohol on a cruise ship. To me, that alone was worth having access to the Coastal Kitchen and my family had dinner there every night. It is also a more relaxing environment as there are 100x less people dining there as in the MDR. Breakfast and Lunch are your standard fare and the selection is the same everyday. But the dinner menu changes nightly and the food was very good. There was lamb, filet mignon, lobster, duck, salmon, you name it. There really was no need for us to eat in the MDR. The Coastal Kitchen was also were we met the service star of the cruise Rico. Wow, Rico was one of the best servers I have had the pleasure to meet anywhere. Knew everyone's name and beverage of choice on Day 2. Never let your glass hit empty before the next drink was on your table, gave excellent recommendations to eat. Rico is a treasure on this ship. Sorrento's - Decent "fast food" pizza. Johnny Rockets - Breakfast is free and the food is good. Serve omelettes, breakfast sandwiches, and pancakes. Windjammer - Horrible. Cold, Bland, Tough, all adjectives you don't want associated with your food. STAY AWAY! Park Cafe - Decent selection of "healthier" options like panini's, salads, pre-made sandwiches and salads. Nice eating area in Central Park Boardwalk Dog House - Pretty good dogs, that tasted fresh. I went with the Coney Island Dog with onions and sauerkraut. EXCURSIONS- Perfect Day at CocoCay was great. We were the only ship in port and as I stated earlier, I don't even think our ship was at capacity, so the island did not feel crowded at all. My family rented a cabana in the Water Park, which was very nice and convenient with a personal waiter, locker, and plenty of water as it was HOT. I was able to get on all the water slides (note that two of them get long lines the slingshot and the daredevil's peak (the tallest slide). My advice is to hit these slides right when you get off the ship or right at the end of the day or else you will be waiting in a long line. There was a storm off the island that caused the park to shutdown for about an hour, so many guests left back to the ship as Royal was refunding half day passes. My family also went up in the Hot Air Balloon which was cool, but not worth the money for the 10-15 minutes you are up there. Note for those with kids that 48" is the magic number to get on most of the slides. My son is 44" so he was limited on the slides he could get on, but he LOVED the wave pool. It was HOT, but being in the water felt great. San Juan - We did the El Yunque Natural Rainforest walking tour from El Yunque Tours which is a bit a ways from the ship. There is a 45 minute narrated bus ride to the site, where the guide gives you background on the history of Puerto Rico, the impact of the hurricane, and the El Yunque site. When you get to El Yunque, you have four stops. A brief 15 minute stop at an observation tower, which gives you great views and picture taking opportunities, a 5 minute stop at a waterfall on the side of the road to take a group photo, a stop to gear up where you are provided with backpacks, bug spray, water, snacks, umbrellas, and towels. Very high marks for the tour company for providing all these items. They say they are the "one stop shop" operation. Last stop is a good walk to a natural river pool to swim swim for about 20 minutes before heading back to the ship. High marks for Angel, Jorge, Michelle, and the owner Mike who are very knowledgeable and informed about the island. Returned to do a bit of shopping around the port. Shopping is better in Saint Maarten. St. Maarten- I did the Snuba Adventure through Snuba SXM. Great team of 3 (Sheldon, Mitch, Jonas (captain), are very laid back, but very knowledgeable. They stated that the hurricane had damaged 90% of the coral on the island and you could tell. I have done Snuba on 3 other occasions in different locations and I saw the least amount of fish in Saint Maarten. The water is nice and clear though and they have the staged helicopter and shipwreck underwater you can see. Still fun. My wife and son did the Pinel Island excursion and said they had a great time on the white sand beach. Iguanas everywhere that you can feed, my son loved that!. Did some shopping at the shops in the port area and found great deals on souvenirs, alcohol, and jewelry. Better deals than seen in San Juan for sure. Overall, the family had a great time and my son was asking if we could stay on the ship for a few more days. I have always been a fan of Royal Caribbean and we are looking to do a Mediterranean cruise next year. Read Less
Sail Date August 2019
We chose this cruise specifically because it had childcare service for our two year old toddler. We are a family of four with 2 kids a nine year old and the toddler. The itinerary was ok as we have been to the Caribbean many times but ... Read More
We chose this cruise specifically because it had childcare service for our two year old toddler. We are a family of four with 2 kids a nine year old and the toddler. The itinerary was ok as we have been to the Caribbean many times but not to Labadee and we’re eager to explore San Juan. The ship is beautiful and embarkation was a breeze. The ship is tastefully decorated and a welcome relief from the garish decor of the Carnival ships. There is lots to do and we took advantage of all of it - the pools, slides, carousel and the zip line. We chose a boardwalk view cabin to save on cost. The room was small but had good storage. The bathroom was small but adequate. The balcony is teensy. There was a partial ocean view. We did not partake in much of the entertainment but what we did see was top notch. The bars were all very good but beware of high drink prices - think $13 Mojitos. Basic beers are $8 plus the high tips just makes the drinks even more expensive. We did not buy the drink packages and our final tab confirms we did not drink enough to justify it. We like to stay in shape and the fitness center was well equipped but sometimes very crowded. There is access to a very nice jogging track. I like to use the sauna to detox and relax but there is none - except in the spa for a fee. :-( The food was hit or miss. I had high expectations with RCL but was frankly disappointed. The Windjammer was fine good choices and mostly tasty but the food in the main dining room consisted of over cooked seafood or grisly steaks. My wife, a vegetarian was lacking in choice as there we nearly none. Desserts were blah. Service was spotty as well. The cabin steward was ok but we received towel animals only two nights where on Carnival it’s every night. My kids get a kick out of it. In the main dining room we chose my time dining due to the lack of information on the babysitting service prior to sailing.. I didn’t realize My Time meant waiting 30-45 minutes for a table! All this while paying for child care. :-( Ports: LABADEE We loved Labadee so many activities and very nice. Wish we were provided a list of activities or a map beforehand we could have planned it better. The zip line looked real fun. SAN JUAN We didn’t go due to protesters in San Juan. i understand the reasons for safety sake, but no alternative ports offered as well as no credits. Not good customer care if you ask me. ST MARTIN We took an independent excursion to the beach it was just ok. The island is very dry right now and recovering from the hurricane. PROS: Our kids loved the ship my toddler especially loved the carousel. The camps and baby services were excellent. The pools and amenities were really good, lots to do. Entertainment was top notch. Good and varied bars. CONS: Average food especially in the MDR. High drink prices, and the TIPS. Oh my you are now paying $58 per cabin for a family of 4 PER DAY! Plus drink tips! Yikes. I also felt that RCL should have offered something for the loss of one port. We got nothing. Wait times in the MDR were ridiculous. Would I sail RCL again? Probably not, at least for a while. They charge a premium over the other lines such as Carnival and NCL, presumably for better food and service. But the gap is closed and I don’t see the need to spend the extra $$. Read Less
Sail Date July 2019
Great ship, wonderful staff, but MUCH too crowded! It was FULL capacity! The pools were so crowded most were unable to swim, standing room only! I was truly disappointed in the food. American Icon lines were worse than Disney! The ... Read More
Great ship, wonderful staff, but MUCH too crowded! It was FULL capacity! The pools were so crowded most were unable to swim, standing room only! I was truly disappointed in the food. American Icon lines were worse than Disney! The Key lunch was great and then it went downhill quickly. Three times I had to send food back and I am not a "foodie". Jamie's Italian was expensive for okay Italian food. I could not text my granddaughter because I had an I phone and she had a Samsung and were unable to communicate with each other except for email. Royal needs to specify that fact. They recommended using Whatsapp, she did not have it and mine was inactive. We could not use the Royal App because she had to be thirteen in order to download it! The Internet was a total waste of money. Please be careful when ordering it. Shows were excellent and nothing at sea can compare!!!!!!!!!!!!!!!! I would do it again but approach the trip in a different way. Once again the staff was exceptional and are a HUGE factor in my four star review. Read Less
Sail Date July 2019
Best Family Vacation we could have asked for. 2 early 50s adults with 18 and 22 y/o. Had two rooms (not together - decided late in process to get the 18 and 22 a separate inside room - best decision ever.) We had room 9594 - with large ... Read More
Best Family Vacation we could have asked for. 2 early 50s adults with 18 and 22 y/o. Had two rooms (not together - decided late in process to get the 18 and 22 a separate inside room - best decision ever.) We had room 9594 - with large balcony. Food - we ate in MDR each night. Loved our waitstaff and was generally pleased with dinner options. The staff was very accommodating if our food wasn't exactly what we wanted. Breakfast and Lunch were mainly in the Windjammer or Solarium. LOVED Park Cafe in the morning - they had breakfast sandwiches/burritos - which broke the "buffet" style offerings. We had to change from My Time Dining to Second Session dining (b/c we made the room switch and ALL my reservations - dinner and shows were cancelled - DUMB way of doing it). But 2nd session worked great with our schedule. Stayed late at the pool or didn't have to rush when we were in port. Doors open at 7:45 and stay open until 8:15. Mini Bites was awesome if we wanted late snack to hold us until dinner. Room - Was awesome. We had balcony/ocean view. We had the larger balcony which gave us lots of room. Before dinner was heaven just sitting there watching the ocean go by. Our room steward was Ricardo - and he was a pleasure to work with. He even went out of his way for our kids room - b/c they were in the inside rooms and we couldn't find their steward. RC had them as one King bed and he called down and got it separated into 2 twin beds. Excursions - we hit a home run in both St. Thomas & St. Martin. CoCo Cay - we just went to beach, snorkeled on our own, visited the Oasis Pool, played in the Sand VB tournament, and ate at the Chill Island Grill. CHAIRS are everywhere. No need to worry about that. St. Thomas - we did the Champagne Snorkel Tour. TOP NOTCH! Staff was awesome, takes you to National Park on St. John - great snorkeling, ride back was super relaxing. A bit of traffic getting to and from so not much time to do anything else, but there are great little shops right at the dock, so easy to grab a few t-shirts before getting back on boat. St. Martin - we did the Rhino Rider tour. Again - excellent staff, FUN boats, they take you to a beach, let you snorkel for about 30 mins (snorkel are okay - nothing too exciting) and then you head back. Heading back they allow you to go rouge a little bit so was fun racing through the waters). After the excursion, the original bus driver had asked if anyone wanted to go to Maho Beach (were the planes fly over) and had a small bus ready to take us and another family over, leave us for a couple of hours and then came back to take us to the boat. We ate lunch and watched the planes. 2 hours there was too much time - but a fun experience. It is super crowded there. Ship - so much to do. We found the shows a little long and repetitive, but was glad we had made reservations. There were always seats for those that didn't make reservations, so don't stress on that part. The planned activities (i.e. - Pool VB, Belly Flop contest, Cannonball contest, etc. were a hoot and made our kids trip). The Bionic Bar was so fun...the drinks we made were hilarious and often tasted like cough syrup but is worth spending time there. Enjoyed Dazzles - was late to the talent show - but heard it was awesome. Casino seemed hopping. Didn't spend a lot of time there. And all the different little bars with music playing was very enjoyable. Really liked the Solarium when you wanted down time...soft jazz music played here (I read a complaint that there was no music here - but we had music every time I went in) Pools - pool for everyone. 2 middle pools were for everyone. 1 adult pool (16+ and life guards stick to that policy), 1 kiddie pool. And again - always found a chair. Sometimes not exactly where I wanted to be - but usually one would open and I could move. And lots of chairs in the shade too. (Never made any of the hot tubs - but SEVERAL on the pool deck) Drink Package - we did the Deluxe package with alcohol and felt like we got our money's worth. Always grabbed bottled waters on way to room. Great way to try new drinks, had wine at dinner, also includes milk shakes at Johnny Rockets...so a little of everything. Bartenders and Pool Runners were always around and never had to wait long. Check in/check out was a breeze. We did send our luggage down the night before and it was right where they said it would be. Customs looked like long line but went fast. What I would change: Bring back plastic straws (or at least give you that option) - and yes I understand the environmental aspect...but the paper straws fell apart before you could get a drink down. I bought a "special" cup that had lid and straw at CoCo Cay and poured my drinks in it all week. Highly advise. Photos - give more details on checking out your picture package. LAST NIGHT was disaster in this area. Pictures were supposed to all be picked by 11 PM. At 9 PM all the computers were going offline and people were getting frustrated. I think if they would let you look at them in your own room, this area would not get crazy. Make the store near Mini Bites - open at better times. If in port it was closed, and during sea day it was only open for 2 hours. Always crowded. And you might want to add a few more "phone" accessories. As one child needed ear phones and other charger - and no where to get either (that we found). All in all - GREAT vacation. Read Less
Sail Date June 2019
Sailing on the Harmony is like sailing on a mini-City. There’s always something to do and always something new to explore. Embarkation- well-organized. The parking lot is a little crazy, but once you’re out of your car it’s ... Read More
Sailing on the Harmony is like sailing on a mini-City. There’s always something to do and always something new to explore. Embarkation- well-organized. The parking lot is a little crazy, but once you’re out of your car it’s smooth sailing to the ship. Cabin- the cabin is a cabin. Go for the balcony room. There are inside balconies that overlook the central area of the ship, but the outside balconies offer much more privacy. Luggage fits nicely under the bed and out of the way. Closets and drawers offer more space than I expected. Our attendant was outstanding. Fitness- The fitness center is quite large. Many cardio machines and many weight machines. Free weight area could use an upgrade. The running track is extremely nice (although it has only one running and one walking lane). I ran 4-5 miles every day. My only complaint here is that there is no free sauna and steam room. No excuse for that. Outdoor activities- the Solarium is the quiet place to hide out! Designed for 16+ guests, it offers plentiful seating, a bistro, and several hot tubs. It would be nice if there were a pool here, but it’s a minor drawback. The main pool deck is pretty routine with salt and fresh water pools. The biggest problem here is that no ship with 6500 passengers is ever going to have enough pool space for sea days. It’s just super-crowded. Other activities include water slides (OK), zipline (pretty lame), rock climbing (definitely fun), flow rider (super fun), scuba lessons in the pool (we didn’t try that), and ice skating (my family enjoyed it but each session is only 20 minutes and the ice gets pretty rough). I’m sure I’m forgetting something, but you get the idea - LOTS of stuff to do. Entertainment- our sailing offered some of the best entertainment I’ve encountered on a cruise. You have to be early to get a good seat and be sure to reserve a seat online before the cruise. Tip for first time cruisers - if you go to nothing else, go to the Love and Marriage game show. It’s a must. WiFi- They advertise the fastest internet on the Seas. Fastest speed test I ran was 3.76 down/2.01 up. It was also a little spotty and downright awful at times. It’s the most overpriced choice on the ship, but they know people will still buy it. At least you can stream shows and the picture is decent. Main Dining Room- We ate in the American Icon for My Time Dining. They were totally disorganized the first few nights. The lines to get in looked like Wal-Mart lines for Black Friday. It got better as the week went on. We ate there 6 nights with 3 different wait staffs. Service was good only twice. The menu was pretty repetitive and I thought the food was rather bland. My family’s favorites were the spaghetti (offered 3 nights), chicken bread (offered most nights), and chicken parmigiana (offered only once). The biggest disappointments were the turkey and the ahi tuna. Desserts were very ordinary. On the bright side, breakfast in the American Icon was very very good. The offer a buffet as well as a la carte dining. I highly recommend the American Icon for breakfast - but check the hours. Windjammer- the main cafeteria gets pretty crowded, so seating can be a problem. Lots of variety in the food and, if you don’t like something, just get something else. Upgraded dining- with tons of free food available every moment of the day, we’ve never felt the need to pay in one of the specialty restaurants, but on this trip we had vouchers for one lunch and one dinner. For lunch we tried the Mexican restaurant on the Boardwalk. My wife thought the guacamole was the best she’d ever tasted. Otherwise, nothing special. For dinner, we visited Chop’s Grille. The steaks were very good and the sides were a little better than what is available in the main dining room. Desserts were very good - definitely better than the main dining room. It’s also much quieter. Overall, Chop’s Grille is a nice choice if you don’t mind spending a lot of extra money. My family won’t be. Best other choices- Solarium for breakfast. Park Cafe in Central Park, and Sorrento’s Pizza all day long. Those 3 are always good. Cleanliness- the crew do an amazing job. The ship is very well maintained. Route- the Eastern Caribbean isn’t a very good route. Our cruise had 3 stops and, while RCs waterpark at CocoCay is fun, none of the ports are the kind you’ll remember the rest of your life. While I would gladly sail on the Harmony again, I would never sail this route again. Excursions- CocoCay was fun. We spent the extra money for the water slide area and it was worth it. On St. Thomas we chose the BOSS undersea adventure. You get 30 minutes to snorkel and 30 minutes on your underwater jet ski-like rider. It was a fun day although there weren’t as many fish to see as I expected. We did the horseback ride on St. Maarten. It was maybe a 45 minute walk along the coast with a short plunge into the water. Maybe a little boring for most, but we liked it. Read Less
Sail Date June 2019
Great trip! We were worried about sailing on a mega ship but we were pleasantly surprised. The only time we had issues with crowds were during evening dinner hours. The elevators were extremely busy during this time but we had to wait ... Read More
Great trip! We were worried about sailing on a mega ship but we were pleasantly surprised. The only time we had issues with crowds were during evening dinner hours. The elevators were extremely busy during this time but we had to wait due to one member of our party using a scooter. We enjoyed the food in Windjammer, American Icon dining room, Small Bites, and Johnny Rockets. There were plenty of activities for children on board. My 6 year old had lots of fun on the abyss, mini-golf course, rock climbing wall, and carousel. He was disappointed that he was not talk enough for the water slides. Cocay was a fun stop for the kids. The water park was great and we also had fun snorkeling. We took a private handicapped accessible island tour on St. Thomas and a snorkeling excursion on St. Martin. Harmony of the Seas is a great ship and we can't wait until we can cruise again. Read Less
Sail Date June 2019
We chose this cruise because it worked for our kid's spring break. We were concerned about it being crowded since it was a sold out cruise but I can say we never once felt like it was crowded. The design of the ship is supposed to ... Read More
We chose this cruise because it worked for our kid's spring break. We were concerned about it being crowded since it was a sold out cruise but I can say we never once felt like it was crowded. The design of the ship is supposed to prevent overcrowding and it worked. We had an owners suite, which provided so much room for two adults/two children. Our balcony included a dining table for 4, 3 lounge chairs, and plenty of space just to walk around. The perks for being in a suite are huge. The private restaurant, which hosted a nightly "happy hour" in the bar, offered complimentary wine, beer, and cocktails and a nice variety of appetizers. The common areas were in different themes, very beautiful. Central Park was full of trees and plants, almost forgot we were on a ship. My kids loved being able to get a slice a pizza anytime they wanted. Restaurant staff went out of their way to provide great service. The only time it ever felt a little off was in dining room, that may be due to how busy it was. The food was great, Windjammer was surprisingly good for a buffet. Something for everyone, great variety of ethnic food. There was so many choices for entertainment, our kids had a blast ice skating. We loved the rock climbing, Flow rider, mini golf. The spa...……….. Let me just say I wished we had skipped it. Beautifully designed but I had flashbacks of Timeshare seminars. My daughter and I booked a simple treatment (eyebrows) only to find ourselves in the middle of a cosmetic procedure presentation. We checked in, filled out the paperwork and were directed to sit in the café until our names were called. And there we sat, watching hard sell tactics for Botox and a variety of "work". After 45 minutes I had to remind staff we were still there. I was then reprimanded for sitting in the wrong spot and told I needed to relax and not be so grumpy. The procedure involved my daughter being insulted about her skin and me being reminded I should relax more. Oh, and would I buy their products. A spa should be a place of relaxation, not coming off as a used car lot full of sharks. Hard-sell tactics are such a turn off. That being said, the cruise was nice, ship beautiful, food really good, entertainment and activities great. Shore excursions are what you make of them. The spa is beautiful, but not a relaxing place. We would go on this same boat in a heartbeat! Read Less
Sail Date May 2019
Bed was too close to the balcony when the beds are together and the bed was next to the balcony door when they were separated into twin beds and I could not open the balcony door and go out onto the balcony without kneeling on the bed ... Read More
Bed was too close to the balcony when the beds are together and the bed was next to the balcony door when they were separated into twin beds and I could not open the balcony door and go out onto the balcony without kneeling on the bed first. The ship is very similar to Oasis of the seas, Allure of the seas & Symphony of the sea but with some differences. Harmony has some different stores that Oasis & Allure does not have, and also Harmony has the perfect storm water slides and the ultimate abyss which is a dry slide just like Symphony. Their is no pool is the solarium on Harmony unlike on the other 3 Oasis class ships. Harmony is the only Oasis class ship that has Starbucks in boardwalk, but Oasis, Allure, & Symphony have Starbucks on the Promenade deck. If you want to buy some candy for yourself or tell your children that they can buy themself candy they will not be able to because there is no sugar beach on Harmony. There is also no Cups&Scoops on Harmony for you or your family to buy ice cream if the flavors of ice cream that you want is not offered in the self serve ice cream machine or when the flavor of ice cream that you want is not available in the windjammer on the days that they are serving ice cream as a dessert. Read Less
Sail Date April 2019
So, let me preface this review by saying that I am NOT a cruiser. I’m more of a secluded, quiet, adults-only resort type of person. But I have children, and we all need to be happy on vacation, so we decided to take a cruise. We had been ... Read More
So, let me preface this review by saying that I am NOT a cruiser. I’m more of a secluded, quiet, adults-only resort type of person. But I have children, and we all need to be happy on vacation, so we decided to take a cruise. We had been on a Disney cruise once before, which my children loved, but we were reluctant to pay that much again, so we decided to try Royal Caribbean. We chose it because it had a lot of options for active families and because their kids clubs are supposed to be good. With all of that said, here are my top take-always, again from the perspective of a non-cruiser. 1. GET THE SUITE. This is my best piece of advice for anyone who needs a little peace and quiet. We booked the Crown Loft Suite, which was a perfect amount of space for a family of four. Best of all, it came with 24/7 access to the suite lounge, which features its own sit-down restaurant as well as a bar serving complementary drinks and snacks. I probably spent about half of my waking hours in the suite lounge, and it was hardly ever full. 2. GET THE SUITE. I have to stress this twice, because I truly cannot imagine how I would have found a way to enjoy this cruise without all the benefits that came with being in a suite. We never waited in line for ANYTHING. If we wanted to eat, we were seated immediately in the suite restaurant. If we wanted to see a show, seats were held for us. If we forgot to book activities, the concierge handled it. When it was time to disembark, we were escorted off the ship directly to our bags with no wait. Seriously—it was like being a celebrity. The red carpet was rolled out for us everywhere. With a ship of 5,000+ people, I cannot stress what a difference it made. 3. GET THE SUITE. I know, I know. I just sound like a salesperson at this point, but I’m serious. If you have the means, DO IT. Even if you don’t think you have the means, DO IT. The value of all the extras practically makes up the difference in price: free drinks, free snacks, free internet, free luggage valet, guaranteed seats at every show, on-demand concierge services, access to a private beach on Labadee with complimentary loungers—the list goes on. If you value your time and don’t want to spend it standing in lines, the suite is the only way to go. Last tidbit of advice: if you have children, make sure you check the height requirements for all of the activities on board. We didn’t, and we were disappointed to learn that our younger child was too short for most things. Also, with the excellent food and spectacular view in the suite lounge, you really shouldn’t bother booking speciality dining. It’s not worth the surcharge. Read Less
Sail Date February 2019
This was our first cruise, with two girls (9 and 12) and my inlaws. We picked the ship/cruise based on timing, ports of call, and activities the kids would enjoy. My inlaws have been on probably 20 cruises, but this was their first on a ... Read More
This was our first cruise, with two girls (9 and 12) and my inlaws. We picked the ship/cruise based on timing, ports of call, and activities the kids would enjoy. My inlaws have been on probably 20 cruises, but this was their first on a ship of this size, and they were a little nervous. Overall, everything is incredibly efficient- embarkation and debarkation especially (it was faster than getting off the plane!!) We purchased the seabands, and I would highly recommend them, especially for kids, and if you plan to use the pools a lot-- far easier than keeping track of the card. We ate all but one dinner in the MDR. Food was very good, but very heavy in my opinion. Not a lot of vegetarian or veggie options, which I missed. I felt the menus tended toward the "classic" side-- beef with potatoes, pastas, lobster tail, etc-- nothing in the way of modern/fusion/ethnic cuisine. However, the staff was amazing, and after 2 days knew exactly what drinks everyone likes, which bread/rolls were the first to go, that my daughter likes a side of ranch, and who likes peppermint tea with dessert. We did not have a dining package, but tried most (if not all) of the other dining options. Park Cafe on 8 was great for breakfast and lunch, and of course we tried the Royal Kummelweck. Everyone in the family loved the pizza from Sorrento's. Mini Bites was another favorite for breakfast and lunch and snacks. We ate lunch twice in American Icon (MDR on 3) and that mini buffet and dessert spread was awesome-- we did not discover til midweek, and wish we had sooner! Kids loved the ice cream and toppings there. The Windjammer is massive, with tons of options, but I can't say that anything really stood there. We ate breakfast once at Johnny Rockets and the service was terribly slow and the food was just ok-- not sure I would bother again. The Rising Tide bar is a fun experience, and my daughter LOVED the bionic bar and getting a shirley temple "made by a robot!". She would have loved to go every night, but at $7 for sprite with grenadine.... We did not have any kind of a drink package, but I think every drink we had was $13, except a gin and tonic, which might have been $8 or $9. LOVED LOVED LOVED the entertainment. Would pick the ship again based on this alone. Fine Line in the Aqua Theater is not to be missed, and we really wish we could have seen it more than once!! We enjoyed Grease, it was a tad long at and hour and 30 with no intermission. It's all music, so it helps if you know the story. We also loved Columbus, it's silly but also a ton of fun (kids loved the modern music) and the ship is an marvel in itself. Hideaway Heist in the aqua theater was also great, we just saw it on a night with rough seas, so they didn't dive, which was a bit of a bummer, but totally understandable. The ice skating itself was amazing, but the actually storyline of 1887 is pretty thin, and confused most everyone we heard talking about it. We also enjoyed the kid friendly comedy show on the last night. My inlaws saw the headliner and enjoyed it. We ziplined (quick but fun), played mini golf, and rode the Abyss-- all fun experiences. We tried all the water slides, and 2 of the group tried the flow rider (body board) My main comment would be RCI could provide a bit more info in the rooms-- for instance, you have to be wearing shorts or pants to ride the Abyss slide (I had a long skirt and they would not let me)-- so we had to go change. Zipline-- your shoulders have to be covered-- my daughter had to go and change her shirt. We did not need our sea band or sea pass to do any of these activities except the flow rider-- that required it, and of course, my daughter had left hers in the room because we hadn't needed it and she was afraid it would fall off. And the clear slide (only) will not allow you to wear any glasses or jewelry, so you have to leave it at the top and climb back up to reclaim. Again, none are deal breakers, but a bit frustrating and feel like that could have been avoided with more information up front (say, when you sign all the waivers.) The pools were CROWDED. Did not spend much time at all in them because they were packed. The hots tubs by the pools were packed, but the ones of the side overlooking the ocean were always available, so we tended to hang out there. Lounge chairs were sparse-- luckily we only need one to set our stuff on, so after a bit of looking we were always able to locate one or two. Ports-- we arranged our own excursion to Pinel Island in St.Maarten and LOVED it; would definitely do again. The shopping area at the Port is also fun, and the rum sampled and sold there is delicious! My girls enjoyed collecting their free charms. San Juan-- it's an easy walk to El Morro and Old San Juan for shopping, no need to book anything there. We ate at Tio Danny's on a recommendation from staff at the fort and the empanadillas were amazing (as was the sangria!). Only wish we had more time there-- having to be back on the boat by 1:30 makes for a short day. Labadee was lovely beach, my girls were super excited to have their hair braided (starts at $20 and goes up to $100, FYI). We only went to the shops in the main building, we were told that the ones in the stalls behind were very aggressive, so I didn't walk back there, but we were able to purchase souvenirs everyone was happy with--there was a stall with items sewn by a local cooperative of women, that was our favorite. The food was just ok in my opinion. We did not try any of the add on excursions. We went to the ladies pamper party (basically just a sales pitch, but fun if you are into that sort of thing), the jewelry and shopping talk (if you like jewelry, there was some good information, and they did give away a fair amount of stuff), the towel folding demo (super short, but they handed out an instruction book my daughter LOVED and immediately started practicing), the central park garden talk (very interesting on what it takes to keep all those plants alive), and the captain's talk (really a Q&A) which was awesome and would absolutely do again. The kids also enjoyed the carousel. I think they might have liked the arcade, but it seemed pretty pricey at $2-$3 a game. Other notes: -They will not punch a hole in your sea pass card, so be sure to bring a plastic id holder if you plan on using a lanyard - There is a tshirt sale on the last day (2 for $20), which is PACKED, but we did buy a couple of baseball hats, and a long sleeve shirt that was 75% off. -We enjoyed watching the cruise directors tv show in the rooms-- we got a kick out of his jokes, and there was some good information about activities there. - using a Costco or other similar card for the lights was a great tip -the crown and anchor app is still pretty hit or miss, we could never get the texting to really work, but figured out we were able to use imessage to communicate. -"ship time" confused a lot of people. Ship Time - Eastern Standard Time. When you are in St Maarten and San Juan, they are on Atlantic Time, which is one hour ahead. -We parked at Park n Go and were able to pay and reserve online and that worked perfectly as well. Read Less
Sail Date February 2019
Great time for my family of 4. Wasn't thrilled to have to travel during busy President's week because there really were more people on board than usual...Spent the 1st two days acclimating myself to this massive ship and felt ... Read More
Great time for my family of 4. Wasn't thrilled to have to travel during busy President's week because there really were more people on board than usual...Spent the 1st two days acclimating myself to this massive ship and felt very overwhelmed. But after the 2nd day, I was more relaxed. Food was excellent and the entertainment was stellar. The aqua show was indescribably amazing! The RC app was super helpful and I definitely recommend booking shows and dining before you sail. Tip: sit in the front row for the Fine Line Aqua show. Nobody sits there because it is a "splash zone". But it was worth getting wet to get to see the show from that vantage point! Absolutely wonderful!!! Enjoyed all the ports of call (San Juan, St. Maarten and Labadee)... We did not love the kids club. It was more babysitting than anything and much of the kids staff seemed less than happy to be there, in my opinion. There is just so much to do on this ship, you will never be bored. The water slides were fun and there were many lifeguards safeguarding them and the pools. I think cruise people who love big ships will love this ship. For me, I will stick to small all inclusive resorts. Read Less
Sail Date February 2019
I chose this cruise mainly for the ship. We flew in the day before and stayed at Fairfield Inn and Suites. Hotel was fine. Embarkation and disembarkation went smoothly. Found the ship to be gorgeous. It rarely felt crowded. ... Read More
I chose this cruise mainly for the ship. We flew in the day before and stayed at Fairfield Inn and Suites. Hotel was fine. Embarkation and disembarkation went smoothly. Found the ship to be gorgeous. It rarely felt crowded. There is so much to do. Our room was very nice. We had a balcony on deck 10 near the fore elevators. I found the beds to be very comfortable. Muster was on of my least favorite things. It was in the jazz club and way too small for all the people. Only the people who got there very early got seats. Packed in like sardines. Being on the short side I couldn't see the screens and I found the video dumb and too long. Would rather just receive the important information and be dismissed. On to more positive things! Loved all the food. We had the three night dining package. Loved Wonderland! Food was interesting and tasty. My favorite was probably the cones with Wasabi on the bottom followed by crab then avocado and the desserts. Found Jamie's to be meh, nothing special except the desserts which were delicious, tiramisu and warm brownie with ice cream. Really liked 150 Central Park. Especially the bread, brown and crunchy on top with melted butter, truffle oil, and garlic drizzled over. I had booked Izumi ala carte in the cruise planner but they convinced me to purchase the hibachi and I am glad I did. It was the best hibachi I have ever had. The rice was delicious. I got the steak and lobster and they were perfect. The chef was very entertaining as well. We ate dinner in the MDR once and it was very good. One thing that I did notice is that several of the restaurants didn't seem to have enough help. Waiters literally running and service slow at times. Also 2 tops seemed not to be as much of a priority compared to large parties. I ate breakfast at the MDR once and was ignored until the head waiter noticed. Enjoyed breakfast at Mini Bites. Never crowded. Omelets made to order. Nice being able to see the ocean while eating. They have a nice lunch there also. Burgers, chili cheese fries, nachos. Got a breakfast sandwich from Park café and did not like it. Cold with American cheese that wasn't melted. However, loved the roast beef sandwiches later in the day. Enjoyed Mongolian wok at the Windjammer one evening. We did the sushi making class and it was a lot of fun. You make a lot of sushi but you can't take any with you so you have to eat it all there. I traveled with my 23 year old son and his favorite place at night was Dazzles. He loved the band there. He also enjoyed the jazz club. Mini golf was fun. My son did the ultimate abyss. I chickened out. He also enjoyed adult dodge ball. I went to see Grease and enjoyed it. I think my favorite port was St. Martin. I did a tour with Bernard's and had "Mailman" as tour guide. He was very entertaining and knowledgeable. He took us to a gorgeous uncrowded beach. Tour with ship at San Juan was fine. Labadee was nice but the vendors are still very pushy. I really enjoyed the speciality coffees at Cafe Prominade every morning and wish that they had them at more venues as it got pretty crowded. I had purchased the ultimate drink package and found it worked out well with all the coffee drinks and adult beverages. The fresh squeezed OJ was delicious and was $8 without the package. Also was able to try weird drinks and didn't feel that I had to finish them if I didn't like them. Bar service was rather uneven with like half the bartenders knowing how to make a certain cocktail and the other half not knowing what it was. Planters punch and Goombay smash are examples. Also the same drink being different depending on which bar you went to. Bar service slow sometimes. Really liked Central Park. Relaxing in the evening listening to guitar music. I met a lot of great people on board. People were very friendly and interesting to talk to. Most of the crew were very friendly as were all the waiters. I have had better room stewards. She was rather abrupt and didn't seem genuine when trying to be friendly. Room was kept up fine though. I had a great time and would not hesitate to book this cruise again. Read Less
Sail Date February 2019
Check in: The check in on the cruise was not well organized- there were several lines with lots of staff not knowing what they were doing. We had to go to one area to get the kids bands for their muster station and this was chaos. ... Read More
Check in: The check in on the cruise was not well organized- there were several lines with lots of staff not knowing what they were doing. We had to go to one area to get the kids bands for their muster station and this was chaos. The ship: Once we got onto the boat our room was already ready. The inside family cabin was great for our needs. It had a lot more room then I expected. We had a bed for myself and my husband, a seating area where we could watch tv and play and bunk beds for the kids that were curtained off. The ship itself was surprisingly not crowded in some areas and at some of the time, but had a number of flaws that led to crowded areas. The Windjammers was the worst as it was too small for the number of people on the boat and at number times they had to close it as there were too many people there. The elevators were also overly busy lots of times. There was an area on the upper deck you had to go through to get to windjammers that was the smoking area, which I think was a mistake. Also the Solarium (adult only area) was the only place to get kosher food, therefore it was often filled with kids as there were a number of Jewish families on board. The entertainment on board was very good. The big activities of surf simlulators, zip lining, ultimate abyass, and water slides were often not too busy so we got to do each of these things without waiting too long. The stage entertainment was very good. The water show did get canceled two times, but we got to see it and it was great. Overall the entertainers were well trained and sets/effects were good. The food on board was not the best we had on a cruise ship. We felt the food was better on Jewel of the Sea (maybe as they didn’t have to feed as many people)There were always good choices for food and no one complained about the food, it just wasn’t the best. Disembarkment: Disembarkment was not good. The lines were super long and it took a solid hour to get through. The lines were not organized. They stopped calling numbers of groups to leave the boat at one point and we had to go to an area that was displaying the numbers to find out which ones were being called. Overall I would say that the cruise ship was good but not the best I have been on. Disney is better, but you do get what you pay for. The ports of call: St. Marteen We overall enjoyed the catermarn shore excurision we did here. However, it did not start out great. Workers lined everyone up to get on the trip and it took them a long time to collect tickets, sign the waver, put bands on everyone and give a ticket to each person. This took a total of 45 minutes! This could have been done before hand and it started this trip on a bad note. However, after getting on the boat, we thought it would be packed, but it didn’t feel bad. Adam and I went snorkeling and were able to see a helicopter and fish as the guide coaxed fish out with food. We then went for a tour around and ended up on a nice beach. We saw lots of giant boats and we saw the planes landing. There was lots of drinks on this trip, but there was an issue with food. They were supposed to be feeding everyone sandwich lunches, but it turned out to be one very small sandwich each. This caused some problems given how much everyone on the boat was drinking. We also were able to get to the shopping area off of the boat. We had been to this area before, and we noted that this area is very much under construction and is not at the same level it was when we were last there before the hurricane. San Juan We spend the time in San Juan going to two fo the old forts We have been to San Juan before and we enjoyed this both times. We were able to walk from the boat to the old San Juan and the forts were not far away. We were lucky to be there on a day when the entrance to the forts were free. Everyone did enjoy forts. However, when we were walking to the second fort we were reminded of just how dangerous this area can be, which made me sad as it seemed safer the last time we were here. Labdee Overall this was my least favourite port. I found the beaches very busy with people everywhere. The lines for food on the Island was also long. What I found most troubling about Labdee was the desperation of the Hattian people working on the Island. Everywhere I went someone was trying to get my attention and asking for money. It made me uncomfortable. Fort Lauderdale After the cruise we spent one overnight in Fort Lauderdale. We spent the day on the water taxis exploring the area. It was interesting to see the mega boats on the water and the expensive masions. Spending one day in Fort Lauderdale was okay, but I think the family would find it boring spending more time there. We seemed to be the wrong demographics as most of the people were older adults and young partying adults. The hotel in Fort Lauderdale was again okay for one night, but was very rough around the edges. We stayed at the Hilton Marina. I liked that the hotel was right on the water. We could get the water taxi right from the hotel and we could walk around the marina and look at boats. They had a pool but it was too cold to try it. The room itself was old and in bad need of a remodel. The doors were creaky with paint pealing off and the bathroom appeared old . Read Less
Sail Date January 2019
The ship is really big and over all a good experience. Good food, specialy on the windjammer, jamie oliver and sorettos pizza. Also good food on labadee , the cruiselines own Island. Labadee is a tropic paradise, but not autentic haiti ... Read More
The ship is really big and over all a good experience. Good food, specialy on the windjammer, jamie oliver and sorettos pizza. Also good food on labadee , the cruiselines own Island. Labadee is a tropic paradise, but not autentic haiti ofcourse. The port of falmouth and conzumel is nothing. Its just a tourist trap of diamond shops and ugly soveniers. We whent on a snorkling trip with fury in conzumel witch was nice. The ship could do much more for the youngsters. We traveld with a 15 and a 10 year old. Activity looks nice on paper but its best for small english speaking children. SPA... what to say... i go to the spa to get a treatment that i have booked.. i pay the expensive price, on harmony you get a great treatment, BUT THE EXPERIENCE IS TOTALY RUINED BY THE PUSHY STAFF WHO DESPERAT TRYING TO GET YOU TO BUY LOADS OF PRODUCTS TO CRAZY PRICES... not ok at ALL !! Cabin was imaculate with great staff, we had a ocean view cabin with balcony. The fitness area could have much better facilatys with free weigths, kettelbells, rubbers fitnessballs and so on. Always crowded. Read Less
Sail Date January 2019
Shout out to royal Caribbean, everything run smoothly. The only problem we encounter was our cabins were in 6 deck, we heard the music that goes on until 3am fron deck 5. My nices an nephew’s room were right above boleros it was loud, I ... Read More
Shout out to royal Caribbean, everything run smoothly. The only problem we encounter was our cabins were in 6 deck, we heard the music that goes on until 3am fron deck 5. My nices an nephew’s room were right above boleros it was loud, I felt bad they are hard workers and needed to sleep, we did not try to get another cabin ship was full to capacity, my advice don’t book in deck 6. I tried meals a couple of times at the dining room, service was good, food was terrible, food was good at the buffet, pizza was also good, they have enough places to eat. Entertainment was good,, we enjoy the shows. Ports were good, except in Puerto Rico where we enjoy few hours, we needed more time to explore, Royal Caribbean needs de spend more time in this port so much to see with so little time. We will go again in the future Read Less
Sail Date December 2018
Embarkation was smooth. Disembarkation took a little longer. The ship was at capacity but you couldn't tell with so many activities, shows, shops, dining, etc., Our cabin was nice. We had the virtual balcony cabin. Next time ... Read More
Embarkation was smooth. Disembarkation took a little longer. The ship was at capacity but you couldn't tell with so many activities, shows, shops, dining, etc., Our cabin was nice. We had the virtual balcony cabin. Next time I'll just get a balcony. Dining was a great experience. We were attended by two brothers from India. We saw all the shows and hung out in the dance club Bolero. The aquatic show is a must see! Service on the ship was excellent. I had to make an emergency call home and without question the officer hand me the phone. As for ports and excursions, Ladadee I overcame my fear of heights and did the zip lining from that 500 foot mountain! Jamaica we did the Bamboo Beach excursion. If the weather was better, it would have been more enjoyable. Cozumel, we walked around downtown. We will definitely cruise again with RC!! Read Less
Sail Date December 2018
We like the Oasis Class ships and have previously been on Allure and Oasis. Harmony felt familiar wand is a newer ship so we gave it a try. It had been about 5 years since our last cruise. We had My Wife and I in one cabin and our 8 ... Read More
We like the Oasis Class ships and have previously been on Allure and Oasis. Harmony felt familiar wand is a newer ship so we gave it a try. It had been about 5 years since our last cruise. We had My Wife and I in one cabin and our 8 year old daughter in a separate cabin. Both ocean balcony cabins were on the 14th deck on opposite sides of the ship (which allowed us to be on an outside balcony on either side of the ship for views. One cabin (14574) seemed smaller than previous cabins on Allure and Oasis which was a bit of a disappointment. The other cabin (14172) was a disability equipped cabin and was much larger although devoid of a couch and coffee table. There was a small chair and no foot stool in the corner and a small dressing table in another corner. Otherwise it had a lot of open floor space which we enjoyed. The fridges in both cabins barely cooled what we put in them and were not adjustable. As I read in other recent reviews of this ship, you do feel a bit nickeled and dimed throughout. Room service is no longer free, and we simply ordered none the entire cruise. While sitting playing cards in the casino, I was charged nearly $5 for a simple cup of coffee with cream. This particular experience left us feeling shorted and as a result we are going to try Norwegian Cruise Lines for the first time next cruise. I purchased an Internet and Soda drink plan and they give you a plastic cup to refill. The cup is designed to hold a small amount - very narrow on the bottom up to a wider top. I was agitated the first time I tried to use it in the machine. I put some ice in it and sprite, drank most of it in a few seconds and put the cup back in to top it off. A message came up indicating I had to wait 8 minutes before refilling it - Seriously?! You can use your card in the bar to get soft drinks at no charge and not experience the 10 minute wait time btw. Additionally, I only found 2 stations the entire time I was there - one in the 5 deck pizza parlor and the other in the windjammer buffet. I'm sure there are more but they seem well hidden. The ice cream machines on Deck 15 were poorly maintained and often closed or frozen up because of not being refilled. This was a particularly disappointing experience for our 8 year old. THe food in general in the dining room and Windjammer Buffer was pretty good - I think better than our previous cruises. We purchased 3 meals for 3 people each time at the 150 Central Park, Chops and Wonderland. 150 Central Park was excellent as was Chops. Great array of appetizers and main courses and great desserts. We probably will not return to Wonderland. The food there was cute but not particularly tasty. We returned one entry which was fish on pretty much plan rice. Not special at all. The Pork Belly was good. One major difference with Wonderland was we were told we could not order extra entree's as you can in the other specialty restaurants. Then we watched the two tables on each side of us receive extra entrees from a different waiter. Just not a good experience there for us. I also ate in Johnny Rockets and the Sabor Mexican Restaurant for lunch multiple days and even took my 8 year old to Johnny Rockets once. Both were excellent. Sabor was some of the best mexican cuisine I've had and was surprisingly excellent compared to the Mexican Restaurants on Allure and Oasis. The Park Cafe in Central Park which is no charge was also very good. They had an array of salads, soups, paninis, and delicious roast beef sandwiches on buns. Mini Bites was not as advertised - it just had Hamburgers and hot dogs and fries and such. It was OK the one time we ate there. The little sandwich shop on the promenade deck had good sandwiches and wraps with coffee and tea at no charge. No soda station there however. When we boarded the ship, we went to the Solarium Cafe - which had a smaller buffet than Windjammer but was not crowded and was good - an escape for the crazy busy Windjammer buffet. A disappointment was there was no cupcake/ice cream shop on the ship anywhere. Ice cream was a bit hard to come by - especially with the deck 15 ice cream machines being nearly useless the entire cruise. there was ice cream in Windjammer and for dessert in the the Silk main dining room if you requested it. But typically small portions. Johnny Rockets has excellent shakes and Sundaes but you have to pay for them. I'm not sure if you can purchase a sundae there without paying for an entire dinner. We liked the stops - St. Marteen, San Juan and Labadee. MY wife paid to get a scuba diving certification in the ships PADI center during the cruise - about $600 plus mask and snorkel. She had to get up very early to attend classes at around 7 am on 2 or three days. I chose not to do such because I enjoy sleeping in on vacation myself. She got to go diving in 4 separate locations as part of the program. My 8 year old daughter and a friend's 10 year old daughter enjoyer the adventure club which is no charge. We were able to get our 8 year old bumped up to the 9-11 year old group so she could be with her friend. the center was closed from 5-7 each day as I remember and open until 10 pm. There are options to pay for 5-7 and dinner assistance along with staying I think until 2 am I believe I heard. They played games and crafts. My daughter colored a pillowcase and got all the other kisd to sign it for example. THe ship did not feel crowded the entire time we were there by the way. After the first day it was no unusual for empty elevators to appear. Of course after shows and at end of excursion time, elevators would fill up. We did anytime dining and made specific reservations for each night in Silk main dining and got in fairly quickly each night. We have a truly marvelous waiter and assistant - Alphan and Cintia. This really made us enjoy the cruise more.Alphan was even able to get us some great Indian food that was not on the menu. My 8 years old hugged him every night we were there - and she's normally shy. Our cabins were kept clean and no issues there. We had towel animals nearly every day which my daughter loves. My wife stubbed her toe badly in a bathroom on the beach in San Juan when she was scuba diving. We both thought it was broken and she went to the infirmary for an x-ray. Even though it did not occur on Royal Caribbean property, they did all of the xrays, medical treatment and a soft cast for free which was a nice surprise. We had to go down to customer service twice. I had purchased an internet package and there were no instructions on how to obtain a code to access such. On the first day of the cruise it was impossible to get anyone in customer service to answer the phone, so I had to go there and they had to call and get a code for internet access. They said I should have received an email with instructions. There were no emails although I showed the the email containing the billing for such. I had a frustrating experience in the arcade.I took advantage before boarding of purchasing two $100 arcade credits for $80 each on the internet site. When we boarded the ship and first went to our cabin there was no mention of such. When we came back to our cabin later, there were two identical letters (one for me and one for my wife) stating we should go to the arcade, show the letters to the attendant and he would take care of us. Problem is there is no attendant in either arcade. There is a phone and number to call - which I did. And you cannot hear the person well because of all the gaming noise. Turns out I ha to swipe to Sea Pass card at the machine you purchase credits at - but not purchase anything - and then tell the guy on the phone so he could see it and add credits manually. Then after this mess, the card locked up and stopped working multiple times and I have to repeat the process and call multiple times. The card was locking up because "we were using credits too fast". Then he informed me that there is a $49 daily limit - even though we had $100 on the card. QA really terrible experience. Service in general was good throughout our cruise (other than the silly arcade experience) Entainment was the best I've experienced on a cruise. Grease, Columbus, the ventriloquist, and especially the water shows were all fantastic. So we had a good vacation on this cruise with a couple of bumps as noted above. Read Less
Sail Date December 2018
We were a group of 15 friends and family (hence Framily) on the 8 night Harmony of the Seas Cruise. We had previously cruised twice each on the Allure and Oasis. It was very obvious that Royal had learned a lot from the two elder sister ... Read More
We were a group of 15 friends and family (hence Framily) on the 8 night Harmony of the Seas Cruise. We had previously cruised twice each on the Allure and Oasis. It was very obvious that Royal had learned a lot from the two elder sister ships and incorporated much of that learning into Harmony. Embarkation was a breeze. We arrived at the port around 10:15 and were on board by 10:45. Quick and Easy. The only line we stood in was at the metal detectors, but it moved very quickly. Though Harmony is essentially the same as Allure and Oasis, the spaces seemed more well thought out and the traffic flow was much improved. Even the small changes to the room layout made the staterooms seem larger. I cannot think of a single time other than during debarkation that we stood in any lines or felt crowded during the week and we had over 6000 passengers on board. We were in JS 7640 and it was a great room! Lots of space and lots of storage. In fact for the first time ever we had an entire empty set of drawers and a small coat closet that we didn't use (other than the safe). Our room steward was very attentive, yet not overly intrusive. She made sure we had all we needed. We did notice that the room stewards were much less visible on this cruise than they had been in the past. Not sure if this a a change Royal has made of just a by chance occurrence. This was not a bad thing as when we needed our room steward she always seemed to be available, but we did notice that overall we seemed to see less of her throughout the trip than others int he past. The shows in the Theater, Ice Rink and Aqua Theater were good. Grease was well performed, but the hairline mic placement on the cast was both poor and distracting. Columbus the Musical was fabulous and probably my second favorite Royal performance after Mama Mia on the Allure. 1887 was well performed, but the I found the story line to be slightly lacking. Food overall was very good. Complimentary food options on the past few Royal cruises we have been on left something to be desired, but Harmony more than made it up. Food was properly cooked, well seasoned and well presented. The only complaints would be that service the first night in the MDR was EXTREMELY slow and that throughout the 8 night cruise our drink orders in the MDR were regularly mixed up or just plain wrong. We did 4 specialty restaurants: 150 Central Park, Izumi Teppanyaki, Chops and Wonderland. All 4 had great food and fabulous service! The best part was Izumi and Chops were the only two restaurants that our whole group went to together and both happily accommodated us! Bar service was great at some bars and meh at others. The Boot and Bonnet Pub on Deck 5 was spectacular. The Bonic Bar was a cool phenomenon but slow and had some glitches. Unfortunately, the bartender assigned there was new and struggled a little with the system. Vintages had a great selection of wines and the staff were good, but definitely the least engaging Vintages staff of any ship we have cruised on. One call out to Royal's staff is the spectacular manner in which the accommodated unexpected things. On Day 3 we did a pub crawl with a bunch of other cruisers. We started at the Boot and Bonnet and moved around the ship. Royal did a great job of surging bartenders to the locations we were moving to to accommodate the sudden influx of people and then the sudden drop off as the group moved on. The ports were great! We didn't do any cruiseline sponsored excursions except for the Dragon's Breath Zipline in Labadee. In St. Thomas we spent the day at the Cruzan Beach Club at Secret Harbor Beach. Even with 3 other ships in port the beach was not over crowded and we had a blast (even in the rain). We were able to rent Paddleboards for a couple of hours from Aqua Action Watersports. None of us had ever been to St. Kitts, so we did the Grand Island Tour through Thenford Grey and got to see so much. Basseterre, Caribelle Batik, Brimstone Hill Fortress, Timothy Hill (where the Atlantic meets the Caribbean) and then the Shipwreck Beach Bar and Grill. From Shipwreck, some of our group headed back to town to shop and some stayed for lunch. The tour guide and driver happily came back to get those that stayed for lunch and got us back with plenty of time to shop before departure. In San Juan we booked the most AMAZING waling food tour through Old San Juan with Spoon Food tours. Food was awesome and Pedro our tour guide was fun, informative, enthusiastic and just plain great! He was probably the best tour guide we have ever had on ANY tour anywhere. In Labadee we spent most of the day at Nellie's Beach. A couple of us headed out to the swim up bar at Adrenaline Beach. Be sure to take your Seapass card with you. We remembered, but a lot of people did not and had to go back to shore to get them. The Dragon's Breathe Zipline was great. Checked in, Quick intro into your gear, test ride on the baby dragon and then hop in the trucks and head up to the top. The view is breathtaking and the ride is beautiful. Over all a great day! Debarkation was easy! Since we were flying out that evening we did the Luggage Valet service. I cannot say enough about this program. You put your luggage out the night before as normal, but don't pick it up again until you arrive at your home airport. The $25 charge for the service is well worth not having to lug anything more than our carry-ons to the airport. That being said, we could disembark at anytime. There was a constant line to get off the ship itself and to get down to the area where you could pick up your luggage. We down loaded the CBP Mobile Passport App and once me made it downstairs were put in a separate line that allowed us to be through customs and out the door in 5 mins. Overall, this was a great trip and Harmony quickly became the favorite ship of everyone in our group! Read Less
Sail Date November 2018
Great Ship, Wonderful Service, Even full (6700 passengers) it did not feel crazy crowded. We ate mostly in the MDR thought the food was good. Really enjoyed the Mediterranean Food at the Solarium Bistro for Dinner. We like to eat lunch in ... Read More
Great Ship, Wonderful Service, Even full (6700 passengers) it did not feel crazy crowded. We ate mostly in the MDR thought the food was good. Really enjoyed the Mediterranean Food at the Solarium Bistro for Dinner. We like to eat lunch in the MDR on sea days, but the menu was pretty limited - the great thing is there’s a buffet in there that you can also use if you don’t see what you like on the menu. Windjammer was pretty busy for breakfast- we tried to eat at the MDR when we had time. Saw most of the shows, they were ok, the standout was Grease. The ship is great for families. We loved Labadee - did the Dragons Breath ZipLine - really enjoyed it. We took a taxi to Paradise Beach in Cozumel - it was fantastic. Climbed the Dunn’s River Falls in Jamaica - loved it! Our favorite neighborhood was Central Park - it’s beautiful and never very crowded. Read Less
Sail Date November 2018
We have been on 10+ cruises but this was our first one with Royal Caribbean. We would definitely recommend and book again on this ship! We were impressed with the beauty and cleanliness of the ship, the quality of food was very good, the ... Read More
We have been on 10+ cruises but this was our first one with Royal Caribbean. We would definitely recommend and book again on this ship! We were impressed with the beauty and cleanliness of the ship, the quality of food was very good, the ship is configured very well to give people both quiet space and areas for energetic activity. It's a big ship but we never found it over crowded or overly lined-up at elevators, restaurants, activity centers, buffet areas. yes, there were lines sometimes but they moved quickly. My favourite area was the Central Park and the Park Cafe. It was a garden oasis with real birds and plenty of comfortable seating. It was sunny and tranquil during the day - perfect for lounging around, reading and a coffee/drink. At night, we had dinner at Jamie Oliver's and sat outside on the patio where we were serenaded by the guitar and wonderfully tranquil atmosphere. It truly was magical. I would definitely recommend the BOGO specialty dining package as you get 2 specialty restaurants on the first 2 nights at 2 different specialty restaurants of the ship's choosing for around $40 each person. We got Jamie Oliver and 150 Central Park and both were excellent! I only wished the Park Cafe had longer hours. Doesn't make sense that they create a beautiful area for lounging and then limit the complimentary cafe for only a few hours. It was inconvenient to hop down to the 5th floor for snacks, lunch each time. The food was good but we would have liked more variety each day. The Windjammer basically had the same food for breakfast, lunch, and dinners. The main dining rooms switched it up a bit but still not a huge variety to choose from. Our main wait staff was efficient and friendly enough. The bus staff in the Windjammer were terrible. Surly and slow pretty much sums them up. Very busy buffet area but tables were not cleared quickly and bus staff seemed to work begrudgingly. We were also very surprised to see that many of them did not speak any English at all. Definitely more training needed for customer service excellence! On the other hand, the servers behind the counter and in the main dining areas were quite attentive and we were very impressed at the length they went to ensure our son's peanut allergy was taken seriously. Loved that buffet food was labelled gluten, nut, no sugar etc clearly for passengers!! Low sodium options would be great to see for healthier fare. Have to mention that people are like crazed animals during meal times at the Windjammer. Careful they don't run you over especially if you like to take your time considering options. Entertainment was very good. The Fine Line was excellent but unfortunately beware that seating is in the Aqua Theatre and near the Boardwalk where it is VERY SMOKEY! The second hand smoke throughout the show was terrible and even thought the show was good we opted not to go back there for any other performances. It's too bad because it's a beautiful outside theatre, not too windy, really beautiful to be under the stars and the sea air. The gym was the spacious, bright, clean, and had a good array of gym equipment. Hands down the best cruise gym we've seen! Very well configured. The pool area was of course crazy crowded. Again, watch out for inconsiderate and self-absorbed people who hog lounge chairs and pool space. Also, lots of kids running headlong into people in their excitement. Lots of serving staff and cleaners constantly wiping up after them so it was bearable. I would suggest lounging in the Solarium area for adults. No pool but lots of space, chairs, cabanas, showers and cooling station nearby to cool off under. Plus there are walkouts all around to catch the sea air and it's fairly close to the hot tubs as well as the Solarium buffet and bar. Views are beautiful without the constant clatter, chatter of people and kids jumping, running around. The ship does not have a library, they have a card room on the 14th floor. It was very disappointing as the only games they had on offer was checkers and chess. Not a very current selection of board games! There were only 2 shelves of books and most of them were in a foreign language - very strange. All the other ships I've been on had a huge variety of board games and books so I didn't think I had to pack our own. With all the great spaces available and time on hand, my family and I were looking forward to spending time playing board games together on vacation. We were there during Halloween and lots of people got dressed up which was wonderful to see. There was a contest as well as an all ages dance party on the 5th floor Royal Promenade area. Great idea for families but the music pretty much sucked so a lot of people just stood around or left after a while. Too bad bc it was obvious everyone was in the mood to dance but the live band picked some undanceable tunes to sing. It would have been much more fun with a DJ spinning tunes. The ship was truly quite beautiful, very clean and modern. Lots of activity for those who want it and plenty of quiet, pretty space for those who don't. We had a good experience and were not disappointed with our choice! We would book this ship again and hopefully some of the negatives above will be much improved next time! Read Less
Sail Date October 2018
I read many reviews prior to booking/sailing on Harmony so I wanted to give back and try to focus this review with some tips that I was not aware of prior to sailing and hoping others will find useful. Dining: We did my time dining and ... Read More
I read many reviews prior to booking/sailing on Harmony so I wanted to give back and try to focus this review with some tips that I was not aware of prior to sailing and hoping others will find useful. Dining: We did my time dining and made reservations in advance online - I highly recommend making reservations ahead of time as (especially the first 2-3 nights of cruising) the lines can be long - we never had to wait more than 5 minutes but several nights (night 1 & 2) when we left the MDR the line was out to the hallway for non-reservations and fairly long for reservations (our reservation was at 6:15pm). Windjammer - crowded at breakfast & lunch but we always managed to find a table- we enjoyed the dinners we had here, food was good (later in week less crowded). The Solarium Bistro was great for lunch very quiet never very crowded & you can bring kids (I have teens but others with younger kids were there). The selections is smaller than Windjammer but still good & so much quieter & relaxing. Drinks: We did not do the drink package as I didn't feel we would drink enough to justify the cost; we were a party of 5 with 2 cabins & were able to bring on 4 bottles of wine which was really nice as we had a glass of wine on balcony each night before dinner. Also, we bought a bottle of wine at Port and they delivered it to our room by 6:00 pm the last day of cruising so we were able to enjoy it that evening. Entertainment: Loved all the shows, especially Grease & Comedy Show - make reservations ahead of time. Book the Fine Line water show as early in the cruise week as you can as this show can get cancelled if winds are high & they will reschedule for later in week. Note on Reservations: a reservation lets you in prior to those without a reservation but does not give you a specific seat, more importantly- those without reservations are allowed in to all the shows at 10 minutes prior to show time - so if you want to sit close etc. arrive at least 15-20 minutes before show time. Music: We enjoyed the Caribbean band that played at Dazzles - they played a variety of music. Also, Jazz on 4 was nice. Cabin - you are allowed access to your cabin at 1:00 pm on the first day; no conditioner so bring your own (they have 2 in 1 in shower in a dispenser). The rooms do have blow dryers. Plenty of hangars & closet space (no need to bring your own hangars) Activities: you need to complete a waiver for zipline, wave rider, and dry slide - you can do these in the room on the tv or in person at the activity. Teen Club - they have late night events for teens each night - my 16 year old made many friends although basically they met up at the event & then did their own thing as they weren't crazy about the group led activities but at least it allows teens to meet. Ports: St. Martin: this was our favorite port, we were the only ship here & it was not crowded. We took the water taxi $7 round trip per person ($1 off coupon available at the Port Shopping Desk). We walked to the Holland House Hotel which is a very nice hotel in front of a pretty section of beach - $25 gets you an umbrella, 2 chairs, 4 drinks, free wifi, use of restrooms (which were very nice/clean). The water was beautiful and the beach not crowded, had a relaxing day. Did a little shopping also. Yes, you will be approached on the beach and boardwalk by locals selling their goods but they were harmless - I did get my daughter some braids in her hair. San Juan - we just got off ship & walked around, shops are within walking distance of pier- but after a while all the stores seem the same and streets are narrow and crowded at times. I do wish we had walked or taxied to one of the Forts but I was a little worried we would not have enough time as boat left at 1:30 pm. I also wish we had a decent map of town to make our short time there more efficient. Labadee: Very crowded, too many people for such a small area. Line for buffet is long get there when it opens as they run out of some food. The water was beautiful though - we went to Nellies Beach and we were able to get chairs in shade towards back of beach, there seem to be plenty of chairs and shade so no need to worry about not getting either. We did not get there super early maybe 10:30/11 and there were still spots/chairs. Also, all the beaches are walkable no need to worry about shuttles unless you have young children or elderly (my mom is 80 and was able to walk everywhere just fine). My husband checked out Columbus Cove & said it was even more crowded than Nellies & he thought Nellies was nicer. Embarkation: Took a long time 1 1/2 hours maybe a bit longer. If you are an early riser I suggest requesting the earliest departure time to avoid the lines. Two days before departure day you will get info delivered to your room about this. Overall - I was a little worried given the size of the ship and number of passengers about how the cruise would go but Harmony is a great ship with tons to do for all ages, the size was not overwhelming - after 1-2 days you get used to the layout; only seemed crowded by the pools and Windjammer early in the cruise. My elderly mom, teenagers, and my husband & I all loved it. Read Less
Sail Date October 2018
Harmony of the Seas Ratings
Category Editor Member
Cabins 4.5 4.6
Dining 4.0 4.0
Entertainment 5.0 4.3
Public Rooms 4.0 4.4
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Enrichment 2.5 3.9
Service 3.0 4.3
Value For Money 4.0 3.9

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