936 Royal Caribbean Harmony of the Seas Family Cruise Reviews

This is our first RCL cruise. We are typically Disney cruisers but the kids are now 13, 15, and 18 so I thought this cruse would keep the kids busy. The kids will LOVE this if they like to make new friends in the kids' clubs or like ... Read More
This is our first RCL cruise. We are typically Disney cruisers but the kids are now 13, 15, and 18 so I thought this cruse would keep the kids busy. The kids will LOVE this if they like to make new friends in the kids' clubs or like to hang out together. Our kids stayed up until 2-3 am doing as much as the activities as they could: skating, flowriding, zip-lining, rock-climbing, etc. We family only had dinners together and major shows (as well as excursions). We had two connection balcony rooms which seemed very roomy. They were very clean and the stateroom attendant was awesome. There is a moveable partition on the balcony that allows for a bigger balcony between the 2 rooms. Food is just OK. There were some stand-outs like braised Lamb shank and lobster tails...all you can eat (at the MDR). The best specialty restaurant was Wonderland where they had food items you've never had prepared in a very different way. The portions were on the smaller side but the waiter said we could ask for more if we liked a particular item....and we did just that. I'm not a fan of paying $x more for food already provided for but we used the BOGO free which is a good deal. We ate at 150 Central Park for the second night. If the restaurant you want to go to is full on the 1st or 2nd night, then they will charge you the appropriate night and then you can go on one of the other nights (that's what we did). On deck 5 there is walking/running track that goes all the way around the ship. We walked this after each dining. All in all a very good cruise and our teens were very entertained. The only negative was that the Solarium Bistro area, which is supposed to be adults only....was not. There were 12 yr olds in the hot tub and 14yr olds that were drinking. RCL personnel did nothing....until an 'alpha-alpha-alpha' was heard on the PA and some 14yr old got alcohol poisoning and was puking all over the place and yelling for her dad. They had her on a wheelchair. Stupid kids.... VOOM Internet - While pricey, the reception was excellent. All 5 of us had no problems streaming and I had no problems accessing my icloud for work. We were able to facetime as well. Be sure to purchase ahead of the cruise for a 30% discount. Embarkation was great. We arrived at 10:30am and were immediately let on and there were already many people onboard so they must have let people go on around 10am. Debarkation was fast as well. We just carried our luggage off with no issues at about 8:15am. We had a dayroom booked at the nearby Hyatt for $95 US from 9am-5pm for our 7pm flight to Seattle. We arrived at 8:45am and we had their free breakfast. Our kids crashed (slept) on the beds while my wife and I swam in the pool. At the airport (FLL) we expected to be more eating venues but for an international airport, it is very sparce. But we did like the Shula burger (very good) although the service was very bad. Read Less
Sail Date August 2018
My wife and I enjoyed our sixth cruise on an Oasis class Royal Caribbean ship. It was our first on the Harmony of the Seas. In one word: NICE. The ships have gotten progressively better with the introduction of each ship. The Harmony has ... Read More
My wife and I enjoyed our sixth cruise on an Oasis class Royal Caribbean ship. It was our first on the Harmony of the Seas. In one word: NICE. The ships have gotten progressively better with the introduction of each ship. The Harmony has incorporated several changes/improvements making the ship even better. The ship was very well maintained. Driving and parking: We drove to Port Everglades and parked just across the driveway from terminal 18. Our arrival was greeted by a very hard, driving rain storm so the covered walkway to the terminal offered some protection. Fortunately the prime parking lot had spaces because the overflow lot, although relatively close has less covered protection. Cabin: Our cabin was a grand suite on deck six. We enjoyed the perks that came with the suite especially expedited embarkation and disembarkation along with access to the Coastal Kitchen restaurant and suite lounge. Every cabin location has distinct advantages. We liked our deck six location. One deck down to the Royal Promenade. A short walk aft to the Boardwalk activities including Sabor, Johnny Rockets and the Aqua Theater. Embarkation: Embarkation was fast and efficiently managed. We were on the ship within 10 to 15 minutes of entering the terminal. That included security, check in, a boarding photo and walk up the ramps to he Royal Promenade on deck 5. The Harmony uses the new sea pass/room/card key system so our keys were waiting in a slot outside our cabin door when we were given access to our cabin about 1 pm. We did not need the card key before that because they just noted our cabin number for a photo and the Coastal Kitchen was open. Restaurants: The dining experiences and options on the Harmony of the Seas were excellent. We dined in the Coastal Kitchen, the main dining room for suite cabin occupants. The breakfasts were excellent. The dinner menus changed every day and offered nice selections. The Windjammer was our choice for many lunches. Good food and selections. We also tried the Sabor and Izumi specialty restaurants. Both meals were very good. There are numerous food options, both complimentary and extra charge. Most people should find it easy to find their favorite foods and venues. Hint: Seriously consider an option other than the Windjammer on embarkation day to avoid the crowd unless you will be boarding after 1 pm. Service: Our experiences with the ship’s staff were excellent in every venue where their services were used. Our stateroom attendant Ronald Garth was timely every day and our cabin was well attended. Jose Sabino, the Coastal Kitchen supervisor, was pleasant and efficiently seated us every day. The waiters, of course, were well informed about their menus, and fast. The concierge, Mohamed Sayeh, took care of our requests, especially on disembarkation, and demonstrated real concern for our special needs. The Customer Service Officers, especially Akshaye Madoo and Bibi Nuroollah were patient, expert and efficient in taking care of concerns we had when we changed ships with three days to embarkation. The Coastal Kitchen Sous Chef, Henry Navarro, was available nearly every meal making certain that all was well with the food and service. The next cruise representative, Ms. Veldin, expertly booked a cruise for us. The casino host took care of our concerns. Everyone seemed expert at customer service. Perhaps the performance standard was set by the Captain who was frequently out and about talking with guests. Nice. Crowds: Yes, there were crowds at peak times in many venues, just like we have experienced on many ships. There are a couple of hints for minimizing the effects of crowds on your vacations: (1) Make reservations for shows and shore excursions before boarding. (2) Avoid peak times in the Windjammer buffet and for getting off and back on the ship in ports. We have little, if any, problem with crowds. We have found that Royal Caribbean is very good at crowd management and the first experience with their expertise is during the boarding process Conclusion: We enjoyed our Harmony of the Seas experience from embarkation to disembarkation. The shows were very good. The food and food options were first rate. The service was excellent in every venue. We are looking forward to our next Harmony of the Seas experience when the ship relocates to Port Canaveral in May of 2019. Read Less
Sail Date August 2018
We have been on several Royal Caribbean cruises from the smallest ship the Empress to the Oasis class ships. Since we have been on the Oasis several times so we decided to try the Harmony if the Seas since it’s a newer ship. Embarkation ... Read More
We have been on several Royal Caribbean cruises from the smallest ship the Empress to the Oasis class ships. Since we have been on the Oasis several times so we decided to try the Harmony if the Seas since it’s a newer ship. Embarkation and disembarkation was easy and quick. We had a loft suite and the perks that went along with it made the cruise a phenomenal experience. We were able to have our own lounge and sun deck with cabanas both on the ship as well as on Labadee their private island. We were able to have priority seating at shows, reservations for dinners and excursions. You really do not have to stress anything or plan online months prior to sailing with the perks of a suite. I strongly suggest getting a suite because the ship is large and there are many people all wanting to do the same thing at the same time. With the perks of a suite it eliminates the lines, crowds and overall stress. My room attendant and concierges were PHENOMENAL!!!! I recommend the ship and the advantages of a suite, it was definitely a cruising game changer and spoiled my family and myself. Read Less
Sail Date August 2018
Picked an Acqua Theatre suite for a first class experience. Review is mostly a comparison to NCL which I cruise on a lot. First the highlights - ship is beautiful with great wow factor (central park, acqua theatre, skating, variety of ... Read More
Picked an Acqua Theatre suite for a first class experience. Review is mostly a comparison to NCL which I cruise on a lot. First the highlights - ship is beautiful with great wow factor (central park, acqua theatre, skating, variety of shows), acqua theatre shows were great, wifi worked well, good mobile app for your phone, nice fresh fruit smoothie bar by gym, and nice gym. Areas for improvement - 1) The suites, suite restaurant, and private sun deck are all in different locations and it was obvious people were sneaking in. At the sun deck, we saw people hoping the little 3' gate because there was no one to check to ensure only suite guests were there. NCL has the Haven restaurant, sun deck, hot tubs, lounge, bar, and high end rooms all in one location and you have a locked door and a concierge desk to get by to access this area making it hard for someone to sneak in. 2) Coastal kitchen okay, but not high end. Hours are limited. Included wine had a retail value of $8 a bottle. NCL has bar, lounge, food open all day. 3) Even if staying in a royal suite, and one of the priciest ones at that, you still have to pay for popcorn at a show. 4) You can only bring 2 bottles of wine on board and if you bring to dinner, they charge $17.60 for opening it. Note, wines and spirits are included on NCL Haven suites in the club lounge, restaurant, sun deck, and at all restaurants. 5) Temperature inconsistent - hallways went from 70 degrees to 90 degrees depending where you were. Elevator banks were consistently 90 degrees. 6) No bottled water at Coastal Kitchen in the morning on port days. Concierge sounded surprised people would want bottled water when leaving the ship to an island when it's 95 degrees and sunny out. I finally found some at the cafe. By the way, bottled water was included in my package. 7) Kids camp no fun for the kids. At NCL I can't get my kids to leave. At RCL my kids were calling begging to leave. 8) Inconsistent policies - At Coastal Kitchen they told me the kitchen was closed even though posted hours showed they were open for another 20 minutes. 9) Misrepresentation - Royal suites are advertised as having special hours for slides and flow riders. No such hours existed. 10) Unperfected tech - You get a wrist band which acts just like your room card except for some restaurants, and for some items, and for the times it doesn't work...sir, could you go back to your room and get your card cause your band doesn't work here...but it did yesterday...yes, but they stopped working today 11) Room nice enough, but nothing compared to the 2 bedroom 2 bath suites on NCL ships. SUMMARY - Paying top dollar on RCL Harmony for royal class will get you a bigger room, but don't expect to feel special. The Harmony is the biggest lip stick coated pig I've ever seen. Read Less
Sail Date August 2018
The boat was amazing, the entertainment was good. Loved the AquaShow the most. Biggest complaint would be the FOOD. I am a big Food person, and love enjoying good, high quality, tasteful food selections. Aside from the specialty ... Read More
The boat was amazing, the entertainment was good. Loved the AquaShow the most. Biggest complaint would be the FOOD. I am a big Food person, and love enjoying good, high quality, tasteful food selections. Aside from the specialty restaurant that we tried (Jamie Oliver's Italian restaurant where we were pampered with excellent service and food - shout out to our server AVEENASH), the Windjammer provided the most variety and quality for food. I have been on 6 other cruises (first time on Royal Caribbean) and always look forward to my dinner in the Main Dining Room with the fancy menu and tasty food selection. I was HIGHLY disappointed in both the food quality and service for multiple reasons: SERVICE: We chose "My Time Dining": -Sometimes our water was not filled when empty -Dirty glassware with lipstick one night -Food was ordered and forgotten MULTIPLE times (this sometimes happens on the other cruises I have been on, but it was a nightly occurence on this ship) -Long wait times for food to arrive -napkins and cutlery missing on table -Mixing up our food orders (food served to the wrong people) -Bussers didn't clear plates timely -Forgot to dress Caprese salad with Balsamic dressing for some at the table -Never offered fresh ground pepper or fresh parmesian -Many nights did not offer coffee -If coffee ordered by guest, would not bring creamer when asked -Servers always seemed to look BUSY and forgot things, were late in service....MAYBE NEED MORE STAFF?? FOOD Again, we always look forward to the Main Dining Room food choices and quality. This time around, we were highly disappointed for the following reasons: -Food was not hot, but warm or luke-warm. Very unappetizing. Occured most nights. -Bread selection was so-so. Always room temperature, not warm. Bread at Jamie Oliver's was amazing though. -Food had no flavor. Example: The indian vegetarian koorma did not seem to have any indian spices and the plain vegetables that were served in it looked so unappetizing. -The ice cream was ALWAYS melted/melting. I hate that. -I am a HUGE dessert fan/snob. The dessert selection was sub-par all over the ship. Did not enjoy unless at Jamie Olivers. Summary: baked alaska was melted, carrot cake didn't take like carrot, hazelnut didn't take like hazelnut, molten lava had no "lava", the cookies on the ship were AWFUL - all hard and no flavor -Lobster bisque was terrible, did not taste like any lobster bisque i have ever had -Lobster tail meat was such a small portion you could barely see the meat. It was embarrassing to be served this way. Photos were taken -Not enough variety of CHILLED soups - only strawberry. What about cucumber, asparagus ?? -Fruit wasn't ripe on the fruit medley -Not enough vegetarian options available on the menu or was told could NOT make the item vegetarian. -Beef entrees were good -Garlic bread was always hard -Salad that was supposed to have Prosciutto on it had bacon bits instead - seriously?! -Banana split had no banana -Cream mushroom soup was terrible -Calamari was BAD. How can Jamie Oliver's be GOOD, but the one in the Main Dining Room be that bad?? -Seafood linguini no flavor and warm -Pork tacos were actually good -mushroom risotto was actually good -Cherry jubilee tasted like cherry jam with melted vanilla ice cream -Blue cheese dressing was watered down/thinned out with little/no blue cheese -onion tart was good JAMIE OLIVER'S ITALIAN RESTAURANT -Food and service was excellent and beat anything we ever had in the main dining room. Aveenash was our waiter and was extremely punctual, food served on time and cleared immediately. Went above and beyond to ensure we had a great dining experience and we actually came back a second time before the cruise was over. -Just because you pay to go to a specialty restaurant does not mean the Main Dining Room should not offer the same quality of food. We are paying to be on this boat and to have a good dining room experience, and that is not what we got. ROOM ATTENDANT IWAN was great. Thank you so much for keeping our room clean and tidy. PHOTO PACKAGE Photo packages extremely overpriced for digital copies - you've got to be joking to pay that kind of money. Plus, the photos and lighting weren't even that good, especially for DARKER SKIN TONES. Some of the photos you couldn't even see my husband's (who is African American) face in the picture. He just blended into the background. Read Less
Sail Date August 2018
This is our 4th family sailing on the Royal Caribbean. We have always thoroughly enjoyed our cruises. We were shocked and disappointed to see some changes this time, of course changes to make us pay more and for Royal Caribbean to ... Read More
This is our 4th family sailing on the Royal Caribbean. We have always thoroughly enjoyed our cruises. We were shocked and disappointed to see some changes this time, of course changes to make us pay more and for Royal Caribbean to make more money. ROOM SERVICE NOW COSTS MONEY It used to be free, they changed their policy one year ago. There are NO CHANNELS TO WATCH ON TELEVION IN THE ROOM. MOVIES IN THE ROOM COST MONEY--THEY USED TO BE FREE. No room at the pools, too many people and pools too small. On sea days no way to get a chair at the pool unless you wake up by 7am to catch a chair Food choices at the Windjammer Dining Hall have also decreased, less choices and less quality of food. On tthe positive side: Service at the Windjammer is excellent, they serve with a smile. Ship is beautiful, very pleasant. Crew members are nice and helpful. Our cleaner for the cabin was excellent. Our shore excusions were very expensive, not worth what we paid. Read Less
Sail Date August 2018
Between the older kids' summer jobs and college, we had just one week together. It's hard to find something that is both fun for the kids and gives us family time. A cruise is a great way to do both. Together we went on ... Read More
Between the older kids' summer jobs and college, we had just one week together. It's hard to find something that is both fun for the kids and gives us family time. A cruise is a great way to do both. Together we went on excursions, to shows and to dinner and then the kids went clubbing. We had a nonstop week of fun. There wasn't time to do it all - my son tried and just couldn't do it! We liked almost everything on the Harmony but at times did find the crowds overwhelming. It's just a lot of people. Should you go? Yes! Pack your patience and book your shows and dinners early. We weren't able to reserve Grease early. I was disappointed but on the first day there was a staffed time set aside to reserve shows and we were able to get a reservation then. It was a really good show, I'm glad we were able to see it. My other complaint was that the Nassau stop was too short. Maybe arrive later to St. Thomas, leaving Nassau at 2pm is just too short of a stay. We went on the Behind the Scenes tour of the ship - it was pricey but worth it. We were very impressed with the cleanliness of the galley and commitment to quality. Read Less
Sail Date August 2018
Have been on many RCI cruises and on Oasis and Allure. So we were excited for Harmony. Its been 2 years since being on RCI and things have changed for the worst. The crowds and lines on Harmony were everywhere. The other mega ships after ... Read More
Have been on many RCI cruises and on Oasis and Allure. So we were excited for Harmony. Its been 2 years since being on RCI and things have changed for the worst. The crowds and lines on Harmony were everywhere. The other mega ships after the muster drill people disperse and don't have big issues with lines. The staff is great and very helpful. Embarkation and disembarkation were very good, no issues with crowds at all. It was on the ship that crowds were an issue, dining room for lunch and breakfast had lines out to elevators every morning. Finding chairs around pools were impossible. The solarium is so hot and needs a pool badly. The entertainment is top notch, Grease, Fine line, and Columbus were all excellent. Food quality has gone down significantly was told by waitstaff that a lot of food is not made on board, most desserts and crab cakes are purchased pre-made. They try and pass off Tilapia fish for sole. The diamond lounge is now on deck 4 with no windows and is very small. There were only a few diamond members on cruise so the lounge was not crowed. Gym is on Deck 6 and has porthole windows but is very hot, AC is not adequate for the space. I would not recommend Harmony of the Seas and would think twice about RCI. I enjoy Celebrity and Princess much better. The cruise cost is almost double that of Celebrity Equinox out of Miami and is far inferior in quality of food, and ship board space. We were on Equinox in June and had a much better experence Read Less
Sail Date August 2018
This is not our first cruise on the Oasis class so I find us doing some comparison between all the Oasis ships. The ship is similar to the other Oasis class with the difference of the slides, shows, and some other tweaks. The service ... Read More
This is not our first cruise on the Oasis class so I find us doing some comparison between all the Oasis ships. The ship is similar to the other Oasis class with the difference of the slides, shows, and some other tweaks. The service from the MDR, Specialty Dining, Buffet, Room Cabins, and other Cafes are great. Unfortunately, there are also some things that need improvement. 1) The other Oasis class seem to do better in controlling crowds. For some reason, I feel the crowd and long lines of Harmony. There seems to be LONG LINES to do anything on Harmony. 2) The kids camp needs some innovation. The kids would rather venture out outside the camp than they did when they were in the other Oasis line. The counselors are always OUTNUMBERED. They are not as personable as the Oasis. I remembered the counselors on the Oasis would give the kids high fives and just goof around as kids. The counselors on this ship seems like they are just doing the normal routine in and out. The camps also didn't offer anything new and exciting to the kids. It's the same program year after year. They should come up with cool cooking class or experiment class rather than the same GAGA ball all the time. 3) Café Promenade is ALWAYS pack with only one person doing the specialty coffee. The LINES are always long through out the day. I am always trying to avoid the long lines but Café promenade was the only place that serves the specialty coffee (aside from Vitality spa which I didn't know until Day 6) The Buffet Bar and the Park Café doesn't serve the specialty coffee like they do with the other Oasis line, quite a disappointment. Coffee is a big thing to some folks lol Harmony was great but I didn't get the wow effect which lead us to try another cruise line. Read Less
Sail Date August 2018
My mom lives in South Florida between Port Everglades and Port Miami and we have done several fun short cruises to the Bahamas and Royal Caribbean was our favorite one. My 12 year old son was obsessed with doing Harmony of the Seas and I ... Read More
My mom lives in South Florida between Port Everglades and Port Miami and we have done several fun short cruises to the Bahamas and Royal Caribbean was our favorite one. My 12 year old son was obsessed with doing Harmony of the Seas and I was curious to try it for a full week so we were off to vacation this summer. I went with my husband, mom, and my 9 and 12 year old. The quality of the ship and service for families was very impressive. The boat was packed with families traveling together from all over the world having a good time. The food was surprisingly very good and plentiful. (Wonderland and Izumi are very special and not to be missed!) My kids loved the all you can eat ice cream and pizza. I was happy coffee was at hand everywhere and it was good. The entertainment was diverse and fun. My husband and I would go to the casino and the jazz club. My mom, my kids and I enjoyed the productions. The embarkation/debarkation was impressively smooth. The staff at all levels were top notch. The ship for the sheer size was spotless. We rented two adjacent ocean view balcony rooms - one for my mom and my kids and one for my husband and I. The beds were comfy and the bathroom, despite being compact was very well designed and comfortable. My kids had the time of their lives - watersliding, arcading, zip-lining, and swimming. I should have spent more time in the solarium - the crowds/noise got to me, but this is a personal thing and not to knock the cruise line - they are the best at what they do for this type of cruise. I learned about myself during this vacation - I'm a shorter cruise girl I think. I like the boat for the boat and felt cheated at excursions because I wanted more time in Jamaica and Cozumel to do more. In a way, I'd be happier if we just went to places like Labadee so we can get off the boat and hang on the beach for a few hours each day. Let's call it like it is - we weren't going to Jamaica - we were getting off the boat in Jamaica and getting a tour through a glass window from heavily screened personnel. The port towns seemed eerily similar. IMPORTANT THINGS TO NOTE • Plan this cruise vacation like you are planning a Disney vacation. Do not wait until you are on the boat to book a specialty restaurant reservation, a spa appointment, or a my time dining experience. Otherwise you will not get your ideal time or a spot if at all. I was so glad that I spent a few hours with my son planning out our trip ahead of time. We were able to see all shows, dine at Wonderland and Izumi. The sheer size of the ship forbids spontaneous decision making. We ate dinner at 5:30 PM often because we made that mistake. The spa was gorgeous but I missed out on a treatment because I attempted to book an appointment the first day. The only thing you can decide fairly last minute are excursions as they create additional ones to meet demand. We went on a later day excursion in Cozumel due to this which was wonderful as we aren't morning people. • I hope you don't mind crowds. This boat was JAMMED. Breakfast at Windjammer was defensive driving. Finding a table could be stressful - don't come too hungry :). Dinner was much better. You will wait in line for the hot food at Windjammer for a long time. It's good, but you'll wait. The wait for the BBQ Buffet lunch at Labadee was 20-30 minutes (those ribs though! yumm). Spring for specialty restaurant reservations and a balcony room to have piece of mind. That saved us. I had to have quiet time in my room for those few hours between day activities & dinner. The pool area was unbearable. On the first two days at sea it was impossible to get a chair in the shade. I was kicked in the head inside the pool by so many normal kids just trying to swim. I couldn't fault them so I wound up in the spa pool mostly. This boat desperately needs another pool deck. * Don't make the same mistake my family made: Pack long pants and closed toe shoes - we had to cancel our behind the scenes tour because we didn't bring those. Formal night is really formal on this boat. We felt underdressed. Also, the workout facilities are gorgeous - bring workout clothes. You'll also need long pants and socks to ice skate + socks to rock climb. Read Less
Sail Date August 2018
This was a unique and beautiful ship with many activities for all age groups. We booked 3 staterooms... my wife & I in our mid 60's in a balcony room, our daughter and granddaughter sharing an inside cabin, and our son in a ... Read More
This was a unique and beautiful ship with many activities for all age groups. We booked 3 staterooms... my wife & I in our mid 60's in a balcony room, our daughter and granddaughter sharing an inside cabin, and our son in a singles cabin. We booked this cruise specifically to try the newest and at the time the largest Oasis class ship and we wanted to avoid the eastern / southern Caribbean ports due to the past hurricane damage. We did not book based on the ports... My wife & I cruise just about every year, and we have been on many Royal Caribbean ships... with Royal Caribbean being our go to most favorite cruise line. As for ports... Labadee was wonderful. Our most enjoyable port. We simply did the beach, ate, drank, etc. The only additional expense for us was renting a flotation mat. Our favorite beach was Columbus Cove...very sandy, no rocks, great for family and children. Also very close to the lunch area. Falmouth, Jamaica... we never left the ship... while everyone else went ashore, we enjoyed the less crowed ship. Cozumel... a fun port with lots of options. We did a private boat excursion (not through the cruise lines) where they took us to many nice areas, snorkeling, relaxing, and they provided a great lunch and drinks... When we cruise, we often do our own thing by booking excursions ourselves and not through the cruise lines... If we simply want a good beach, we research beaches, get off the ship, grab a cab and head for the beach. No need to have the cruise lines charge you a ton of money to do the same thing. Just do a lot of research on every port with google, tripadvisor, cruisecritic, etc. Regarding the drink package... probably not worth it, but we always buy the drink package. You really need to drink a lot to justify the package, but it does free you up to totally enjoy yourself on the ship without adding up all the costs. It also allows you the fresh squeezed orange juice, specialty coffees, bottled water, etc. The Internet / wifi packages... We always sign up for this... On this cruise we purchased the 3 pack, giving us internet / wifi on 3 devices. This not only allows you to access the internet, but allows you to communicate with your other family members... We use Whatsapp, and can text, call, or even video chat to our other on board family members. This really helps to stay in touch and communicate where we are all gathering, etc. Pro's... The ship was very clean and the staff were great... very courteous, helpful, and polite. The entertainment was outstanding...we booked everything that was offered and enjoyed them all. The aquatics show by far the most entertaining. Big tip...always book all the entertainment well in advance of the cruise... perhaps 85 to 90 days prior to cruise departure date... The food, food choices & desserts were better than average. Dining... Everyone is different on this subject. Because of our granddaughter and kids, we tended to lean towards the buffet meals offered at the Windjammer (despite the crowds)... better choices for food offerings. We found the food to be very good, actually better than expected. Many choices and good tasting. The desserts were outstanding...too good, we ate way too much. On the first night we did the my time dining at the main restaurant... we found it to be very good with excellent service. Con's... We rated the entire cruise a 4 out of 5... very good. We did enjoy the cruise, but had several items that we did not like .... Very crowded...not as crowded as we initially thought, but still a lot of people, especially on Sea days. The Windjammer restaurant always a crowded mess...mass humanity. On past RC cruise ships, the Windjammer was always open...we could go up in the mid afternoon to grab a cookie and coffee or a dessert, or even a glass of wine. On the Harmony, they had specific hours...as an example it would open only at 5:30 pm for dinner, the line would be very long just to get in. We always tried to eat early as we almost always had shows or other activities scheduled in the evenings. We did not like the Solarium at all. A ton of floor space designated for this area (3 levels). Very hot and noisy when the ship was at sea. RC made no attempt to keep kids out of this area. It also did not have a swimming pool...just whirlpools, a major disappointment. On past RC cruises, we often spent a lot of Sea day times in the Solarium, but not on the Harmony Very few quiet relaxing / reading areas... unless you sat in a bar. On Sea days, my wife and I would like to find a nice quiet area to read in comfortable chairs and look out at the sea. Perhaps if you were in one of the upper suite classes, they had such a room, but with just a standard balcony room we could not find such a place. The Harmony was geared for internal neighborhoods, very few places to look out at the sea. Computer room... not everyone brings a computer on a cruise. If you want to check email or forward pics, etc. you would generally go to the ship computer room (whatever they called it). Even on the last day you want to confirm air and print boarding passes, etc. On the Harmony, they combined the game room, library and computer room all into one small very noisy room. Kids would be playing board games, screaming, yelling, having fun, etc... not the best atmosphere for spending a quiet time on the computer. Very limited outside deck/rail area to walk around ship and view the surroundings... As mentioned before, the ship was geared for internal neighborhoods, all located inside the ship. Perhaps on the running track on 5 or the swim area which was always packed, no place to really grab a chair and watch the ocean. I believe the ship was laid out to maximize balcony staterooms, with very few areas to walk around the outside decks... Specialty dining... We have never had positive experiences on any cruise ship specialty dining. On this trip, against my wife's better judgement, I booked the Jamie's Italian specialty restaurant. It was terrible, even terrible does not describe just how horrible the experience was... Just stick with the main dining room options or the Windjammer, don't waste your money on the specialty dining... Promenade Cafe... very small area considering size of ship. Speciality coffee was terrible. Snack options not the best. On other RC cruises we always enjoyed this cafe, but not on the Harmony... Overall... We had an enjoyable vacation, but would not book an Oasis class or bigger ship again in the future. We prefer a size down. Our next cruise with RC already booked on the Freedom of the Seas in 2019 to the Southern Caribbean sailing out of San Juan. We booked the Freedom of Seas cruise mainly for the southern Caribbean itinerary, with the ship being the secondary concern. We generally book a year ahead for our cruises. Read Less
Sail Date August 2018
The Negative: *If you like amusement park crowds and lines this is the cruise for you. *Don't try to use any of the pools on sea days. *The buffet food is on par with Hometown Buffet quality. Get in the cattle line. *The ... Read More
The Negative: *If you like amusement park crowds and lines this is the cruise for you. *Don't try to use any of the pools on sea days. *The buffet food is on par with Hometown Buffet quality. Get in the cattle line. *The main dining is equivalent to the food that you get at any large conference. *Crappy internet is way over priced and a lot of buffering. ($200+ for 2 devices) *Add on charges can add up quick. We had an additional $1,700. (bottled water, a few smoothies, 3 night fine dinning package, 1 excursion and tips) *Don't book through Air and Sea--we were told that you left the ship 11:00am-12:00 pm on departure day. Two flights home that day--1:05 pm and one at 7:51pm. Did not pay attention to this, until we found out that last departure off ship is 9:30 am, during cruise. Meaning we would be spending over 10 hours in the airport. When attempting to change our flight to earlier, were told that it would be $324.00 a person--we had 4 people! We changed through our airline for $300.00 total. Don't you think the booking agent should have known this and saved us the time and trouble and money! The Positive: *The entertainment was good. *Lots of activities for teens. *The ship is kept very clean. *Service from the stateroom attendant and wait staff was very good. Read Less
Sail Date August 2018
I chose this cruise because it looked very entertaining and packed with a lot to do. Unfortunately things were all sold out so we didn’t get to experience any of the excursions. The private beach in Haiti was packed with rocks seaweed ... Read More
I chose this cruise because it looked very entertaining and packed with a lot to do. Unfortunately things were all sold out so we didn’t get to experience any of the excursions. The private beach in Haiti was packed with rocks seaweed and urchins so we didn’t really get to enjoy the beach. Speaking of beach there was a $7 charge per person including kids for. Water taxi to transport us to the beach in St.Maarten.Ideally it sounds cheap but if you didn’t calculate that into your spending money it can become pricey. The dining staff was amazing,however being someone with an onion allergy I couldn’t enjoy the food since virtually everything(hotdog,hamburger,BBQ sauce etc) all had onions in it.The boat was very beautiful and clean for the most part however I was very disturbed to find an open condom in a common are where kids venture(Studio B).Aside from the neighbor kids sounding like they were coming through the wall I found it very hard to sleep on the two beds that were pushed together to make a king bed. If your the type of person who toss and turn in their sleep I can assure you that the dip in between the two beds will hurt your back. The ship was really crowded so the pools and hot tubs where hard to enjoy,But I did enjoy the flow rider and zip line (when I finally got to do it) . Final word of advise is to please save all of your money for this trip virtually everything cost. Read Less
Sail Date August 2018
I'm going to start with the one negative, elevators. I got to know the stairs pretty well b/c the elevators were constantly full and/or took forever. There is 6000 people on board so it is what it is, excercise is a good thing. ... Read More
I'm going to start with the one negative, elevators. I got to know the stairs pretty well b/c the elevators were constantly full and/or took forever. There is 6000 people on board so it is what it is, excercise is a good thing. If you don't like crowds Harmony is not for you, but you adapt. The staff was really great except at the pool bar when we wanted pop in the souvenir cup they'd ignore us. Gratuity driven maybe? Besides that, our dinner waiter in American icon Jonathan (table 150) was incredible! I'd cruise again just to deal with him, he bent over backwards for us as did the drink guy. All staff always said hi and had a smile. The food was very good and there was a lot of it! Windjammer was always jammed packed of people at meals, Solarium bistro was our go to b/c I got tired of crowds. If you like coffee it's actually pretty good and free! I bought the coffee card and if all you want it regular coffee save your money. Soda package is great for the kids and water package was great for the islands. The pools are ok but always real full. Hot tubs were nice but kids splashing and jumping in got real old. Solarium at night took care of that, during the day though its very hot. In the afternoon it's difficult to find chairs on deck. If you smoke they have a real nice area on deck 15 with chairs, I figured it be off away under a stair or something but its a nice area. You can smoke in the casino too which is nice but could be very crowded. There are a lot of shows and things to do on board. St Maarten has great shopping but pushy locals. I get it though they had a hurricane and that is how they survive, but more than once I had to tell people to back the hell up. I want to go back though for sure! Labadee had deep sand and was nice, but very corporate. The excursions though didn't seem worth the $ IMO. Puerto Rico was ok, we walked around San Juan and the forts. Shopping not very good compared to St Maarten, get alcohol on St Maarten and jewelry. Cigarettes real cheap too, but only allowed one carton despite what the people tell you. Getting off the ship was a breeze right thru customs, though figuring out where the shuttle picks you up is confusing. Coming on board was a snap too, very quick and thorough. I can't wait to go again, I'm officially hooked! Read Less
Sail Date August 2018
We chose Harmony of the Seas because of the amenities and size of the ship. I didn’t even feel the ship rocking once. They have good stabilizers on the ship. My husband gets very seasick on cruises but he didn’t need to take his ... Read More
We chose Harmony of the Seas because of the amenities and size of the ship. I didn’t even feel the ship rocking once. They have good stabilizers on the ship. My husband gets very seasick on cruises but he didn’t need to take his medicine once. There was so much to do on this ship. We enjoyed our nightly entertainment including the Columbus musical and the Grease musical. We missed the ice skating show but I heard it was fantastic. The water show was amazing. We did the escape the rubicon experience which was really fun and brought us closer with other people on the cruise ship. We beat it with two minutes to spare. There was so much to do but we probably did about 1/3 of the activities that were offered. I can’t wait to return to the Harmony to continue to explore what she has to offer. Read Less
Sail Date August 2018
We were in a Grande Suite, Deck 9. We booked this cruise because my sister in law needed to be back for school which starts today. We get along fabulously. Her husband passed, it was cheaper for us to get the suite than for her to pay ... Read More
We were in a Grande Suite, Deck 9. We booked this cruise because my sister in law needed to be back for school which starts today. We get along fabulously. Her husband passed, it was cheaper for us to get the suite than for her to pay for a single cruiser. The cabin was marvelous. We had 2 flat TV's, a huge (and I mean huge) bathroom with a gigantic bathtub. We had a double balcony, a bar, big closet, coffee machine, robes, and chocolate covered strawberries when we first walked in. It was amazing. The only thing that I would change in that room is that there was only one way to get to the double balcony. We had purchased coffee cards that we didn't need. There is a BIG latte machine in the Coastal Kitchen were suite people eat. We also had complementary wine from 4-8 everyday. The marvelous waiters kept your glass full during dinner. Almost all the wait staff knew your name by the 2nd time they served you. We also had free access to all shows (this was after I spent hours at home booking shows and dining. We got on the ship without standing in any lines except when we first got there, we stood about 7 minutes in the suite line, but no lines after that. That was phenomenal considering 5,200 other people were also trying to get on. This food was over the top, so much that we didn't feel the need to go to any specialty dining. We booked another cruise while on board. This was the best cruising so far that we have done. After next cruise we will be diamond. When we left the ship, the concierges took us right down to the customs line we had already sent our bags to the plane so didn't have to drag them along. Best ever cruise. Would book the Harmony again. Read Less
Sail Date August 2018
We had an amazing experience. The cruise is amazing. Excellent service and the cruise staff is amazing everywhere you go. The dinning experience is unforgettable. the ship was very clean and offers a lot of things to do. The shows were ... Read More
We had an amazing experience. The cruise is amazing. Excellent service and the cruise staff is amazing everywhere you go. The dinning experience is unforgettable. the ship was very clean and offers a lot of things to do. The shows were excellent and very entertaining. We are planning to book another vacation next year with Royal Caribbean. That is definitely the best way to spend a vacation with families and friends. The kids loved their time on the ship and on the ports. We booked a few shore excursions and the winner was the zip line at Labadee. Everything was very organized and safe. We felt secure and it was an amazing experience. Even my mom that is 74 years old loved the zip line. We had so much fun!!! I encourage my friends to have the same experience as we did. Definitely the best way to spend a family vacation is onboard of a Royal Caribbean ship. Read Less
Sail Date August 2018
Our family & friends cruise was EPIC on some many levels. For the past 15 -18 months I've dreamed; plotted; planned; saved & overspent and stressed my immediate family immensely to make this happen (LOL...they have forgiven ... Read More
Our family & friends cruise was EPIC on some many levels. For the past 15 -18 months I've dreamed; plotted; planned; saved & overspent and stressed my immediate family immensely to make this happen (LOL...they have forgiven me). It was a dream came true with 34 beautiful people. We had multiple flights delayed & cancelled. Our pre-cruise hotel was a disaster :(but we made the best of it. Through it all we relaxed related and released any doubts or troubles during our EPIC cruise. This ship was perfect for our group. Something for everyone to do. We had special t-shirts, a baby dedication Svc by Reverend & custom-made mass-choir, fun filled sea days, reconnected & celebrated 40 years of friendship Wild-Bunch style, island hopping & shopping with toes in the sand; family-style dining with the best wait-staff ever & specialty restaurants (Chops Grille, Izumi, & Wonderland) they spoiled us Royally; a private deck party; multiple milestone birthday celebrations; thrilled by the Robotic Bar, Sip Sip Sipped with drink packages; Voomed w/WIFI, loud Hush Parties (aka Silent party) Exchanged clothes during the Quest game-night ; took in Broadway style shows with a WIN at the Casino,Flow riding & boogie boarding; concurred the water slides & scarred by the Abyss; Zip-lining to our hearts content; Closed our trip with a family breakfast & Wakanda night extravaganza ending w/On-Air karaoke "At Last"!!!! So we will enjoy the tan lines & carry the cruise vibes with us always. We had plenty of Harmony on the seas. Can't wait to cruise again. #weCelebratedEverything #myfriendsaregoals #ItsAllLove #Loyal2Royal xoxo Read Less
Sail Date August 2018
We decided on Royal Caribbean because of the onboard activities primarily. I have 2 kids that love to surf so they were on the flow rider non-stop. I was able to relax at the pool/spa and enjoy the casino, while my boys were entertained by ... Read More
We decided on Royal Caribbean because of the onboard activities primarily. I have 2 kids that love to surf so they were on the flow rider non-stop. I was able to relax at the pool/spa and enjoy the casino, while my boys were entertained by the flow rider & ping pong, basketball, mini golf etc. So we met for lunch & then reconnected for dinner & a show. It was perfect! I didn’t have to entertain them at all. The food was great. We enjoyed the Windjammer the most due to their huge selections. The stateroom attendant was terrific. Actually all of the staff was amazing! Anytime we had a question they were determined to find an answer no matter what. Everyone was extremely friendly & accomidating. We also enjoyed the excursions. The ship was amazing it was like being on a floating city. I would highly recommend Royal Caribbean Harmony of the Seas! Read Less
Sail Date August 2018
Poker tournament director a dink. First tournament I could not join because 5 min late. 2nd tourment one player short and he canceled 9 minutes after published start time. Main dining waits long. Only spent two days at ships pools but ... Read More
Poker tournament director a dink. First tournament I could not join because 5 min late. 2nd tourment one player short and he canceled 9 minutes after published start time. Main dining waits long. Only spent two days at ships pools but seen over 20 people fall on slippery deck. So dangerous. Complete incompetence to use such a slippery surface. Food in windjammers average. Chops and other speciality restaurant was a over 2 hours....so slow but food was decent. Took over an hour to get to Atlantis and is was only a 5 hour port. Excursion listed as half day at Atlantis and was there for 2 1/2 hours. Not 600 well spent. Kids Can not ride water slides if wearing a rash guard. They get stuck. A lot of the hot tubs close at 7? I’ve taking a lot of cruises. This one is towards bottom. Better options out there. Read Less
Sail Date July 2018
This was my third cruise with Royal Caribbean. Each has gotten progressively worse and cost more each time. Excursions: The port of calls were short (approx 3 - 6 hours in port). If you debark the ship make sure you bring your sea ... Read More
This was my third cruise with Royal Caribbean. Each has gotten progressively worse and cost more each time. Excursions: The port of calls were short (approx 3 - 6 hours in port). If you debark the ship make sure you bring your sea pass and photo ID. Once on the pier it is like herding cats. In our first port, there were three tours assembled at the same time and no one knew where to go. Be prepared, if you do decide to take an excursion everything is extra. For example if you take the safari/beach excursion ($115 per person), and want to use their beach chairs and umbrella, it will cost you $10 for each chair and $10 for the umbrella (by the way you are only there for 45 minutes). If you go on the ship sponsored shopping tour in St Thomas, you pay the $8/person bus fare to go to/from town. For the Blue Lagoon beach excursion ($115 per person) swimming out to the float is additional. Dining: Breakfast and lunch in the windjammer is first come first serve. When you and your partner go, ensure one saves a table while the other gets their food. The hot food is cold and the pastries and bread are hard. Dinner is great, though. You eat a lot (too much actually) and it tastes great. Make sure you book your diner time immediately when you arrive to ensure you get a seat. We ate at 7:30 but if you have to make a change the staff is very flexible. Just ask. Embarkation: no problems. Just make sure you have a photo ID and your passport. Everyone is helpful. Entertainment: The shows were the highlight of the cruise. Make sure you sign up the first day for all your shows. You have to have reservations to get in. Again, arrive early. It is first come first serve seating. Onboard experience: Crowded. Lots of kids. The elevators are packed. A trick: the pool is located on deck 15 so if you are going down, go up to the next level and then take the elevator down. Less people and you will be one of the first ones on. The wait staff is friendly but will try to get you to buy a beverage card. Everything is additional. Also, men, dont be surprised if young ladies get preferential treatment by the staff. Overall, I was a disappointed. Read Less
Sail Date July 2018
This was a family & friends cruise. Royal Caribbean was chosen based on my long time positive cruise experience with it. The ship was chosen since it's a newer ship and in the same class as the Oasis and Allure. Previous ... Read More
This was a family & friends cruise. Royal Caribbean was chosen based on my long time positive cruise experience with it. The ship was chosen since it's a newer ship and in the same class as the Oasis and Allure. Previous cruises on Oasis and Allure were good. Overall the Harmony cruise was good but there were was an issue that required a top level manager's involvement to rectify it. Once he interceded, the issue was resolved. I had a boardwalk room which was nice. The Aqua Theater was visible and the shows could be viewed from the balcony. The elevator situation on this ship was totally unacceptable. There was ALWAYS a wait for an elevator. I never experienced this on any other ship. The wait was long and when the elevators stopped they were always filled and so the wait would continue. It was normal for 3 or 4 elevators to be packed before you could actually squeeze into one. The food was less than desirable. The cruise was good and ship nice. But I really don't think it met the RC standard that I've come to know and enjoy Read Less
Sail Date July 2018
Chose the cruise because of all of the activities BUT if you are going to relax forget it! You need reservations for everything shows, skating, aqua theatre, dinner....everything. Show spots are gone and you can’t see the show. Same with ... Read More
Chose the cruise because of all of the activities BUT if you are going to relax forget it! You need reservations for everything shows, skating, aqua theatre, dinner....everything. Show spots are gone and you can’t see the show. Same with ice skating. Not enough reservations available for number of people who want to go. It is the story of this cruise ...there are many features you will never get to use due to crowds. Some food was also less than stellar. Instant mashed potatoes...really? Yuk! And a can of coke $4.15 unless you order it from room service after 6pm. Then it is $4.15 PLUS a service charge of $7.99 so more than $12.00 a can! I felt overcharged on many things on this cruise! Internet was faster than most ships but had to sign on daily with the password they give you. And many times internet would flick off and on. Internet runs about $97 if you book before the cruise and that is only for one device. Service was good on board. Lines for anything that did not require a reservation including elevators. I think I would go back to smaller ships. Royal Caribbean seams to be making many changes and most costing more money to the passenger. But going on a big ship to be able to enjoy the amenities doesn’t work if you can’t provide the services advertised. Bring your credit card is my recommendation because you will really need it! Read Less
Sail Date July 2018
The ship was very impressive. Overall the cruising behemoth was more than expected. The Promenade was very nice except for the (watch an merchandise booths).They were cheap looking and needed to be more elegant and luxurious. The ... Read More
The ship was very impressive. Overall the cruising behemoth was more than expected. The Promenade was very nice except for the (watch an merchandise booths).They were cheap looking and needed to be more elegant and luxurious. The Sports section was amazing with a wide variety of sports for all guests( ping pong, basketball, surfing, zip line, mini golf, etc). The shows and entertainment were plenty and a wide variety offered. The Central Park was beautiful and the landscaping was immaculate . The food it’s good overall. Plenty of quantity but the quality was just ok. I was expecting a lot more high end food quality and food presentation. The service was outstanding. Our cabin attendant (Jean da Silva) was extremely courteous and friendly. The main dining room servers ( Mark Gutierrez and assistant John Bordador) were excellent in every respect and went above and beyond to serve us during dinner all 7 days of the cruise. The pool area was very clean but a bit crowded during cruising days but with plenty of available lounge chairs and towels and bar service. The Solarium area was also very nice But it needs a pool to cool off. The complementary Windjammer and Solarium Bistro were good overall but needed better quality food and better breakfast options like an omelet station. The main dining room breakfast was good overall . Lobster night was exceptional. The lobsters were perfectly broiled. Sorrentos Gad good overall pizza to snack on and Park Cafe Gad good sandwiches ( particularly the roast beef sandwich) and great fresh Salads. The cabins were excellent and well appointed and clean. The shore excursion to St Thomas was disappointing . The island is rather delapilated still after toast years hurricanes. Overall we had a very good experience in this Cruise trip. Read Less
Sail Date July 2018
I had previously been on the Allure of the Seas ship twice, before I heading on Harmony. I felt excited to go on another cruise that was very similar to Allure, since that experience was amazing. I have two kids, one 14 years old and the ... Read More
I had previously been on the Allure of the Seas ship twice, before I heading on Harmony. I felt excited to go on another cruise that was very similar to Allure, since that experience was amazing. I have two kids, one 14 years old and the other 11. They were excited to explore what activities the ship had to offer, for example the Ultimate Abyss, which was an adult version of the slides at McDonald’s, the fantastic water slides, and even the pizza at Sorrento’s. The shows were very well put together and it was never boring to watch. The Central Park was very beautiful and it was great for taking pictures. The food was very good it had many different cuisines from different countries. The service was amazing the waiters were very nice and generous. Also when I checked in and out it was very fast and smooth. I personally think that the cruise was very fun and exciting, I am very sure I will be coming back in 2019 on Symphony of the seas. Read Less
Sail Date July 2018
Harmony of the Seas Ratings
Category Editor Member
Cabins 4.5 4.6
Dining 4.0 4.0
Entertainment 5.0 4.3
Public Rooms 4.0 4.4
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Enrichment 2.5 3.9
Service 3.0 4.3
Value For Money 4.0 3.9

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