11 Royal Caribbean Harmony of the Seas Cruise Reviews for Family Cruises to Caribbean - All

Sailed 02 Sept 2017 and 01 Sept 2018. The amenities, activities and enjoyable fun locations throughout the ship are truly something to behold and be enjoyed by vacationers of any age. The staff is amazing, friendly and courteous to a ... Read More
Sailed 02 Sept 2017 and 01 Sept 2018. The amenities, activities and enjoyable fun locations throughout the ship are truly something to behold and be enjoyed by vacationers of any age. The staff is amazing, friendly and courteous to a fault. The menus has changed and so have the options as well as the food. The food 2017 was excellent wherever you dined, this year, the main dinning room food was barley fair to good and the dinning room was under staffed. Specialty Restaurants are a different story, excellent as always. The private Island is always a treat for all ages and offers something for everyone. Jamaica has a nice secure shopping area and all excursions should be booked through RCCL. Jamaica is not the place to wander off or try to save a few dollars. Mexico can be fun for all All the shows are professionally done and are not to be missed. The Harmony is the destination for a fun family vacation. Read Less
Sail Date September 2018
We were so disappointed when we learned ( after we boarded) we had to book all on board shows ahead of time.- we didn't get the full experience of the cruise. When I called RC, they wanted to help me book excursions, but they never ... Read More
We were so disappointed when we learned ( after we boarded) we had to book all on board shows ahead of time.- we didn't get the full experience of the cruise. When I called RC, they wanted to help me book excursions, but they never said--{hey can we help you book your shows on board). When you are on vacation, you hope you have some flexibility in your schedule---That is what VACATION is all about. Everything was extra, no room service without a cost. The formal dining was awful,what happened to the waiters that were all about service . . That was not how it used to be. The buffet was good! Compared to years past, the food in the main dining rooms was so below average. What a disappointment for the money---no more cruising with you for us.. We have been cruising with you since 1991--the quality has dropped so much yet the prices keep going up. We sailed from Ft Lauderdale 5/26/18 with 8 of us in total, 3 of which have never cruised. Royal Caribbean was always our go to cruise line, but no more. We will be looking for a cruise line that meets our needs and is upfront about the costs.. Read Less
Sail Date May 2018
I chose this cruise, because of past experience with Royal Caribbean. I wanted to relax with family and friends in a safe, clean, inviting environment. I did not want to worry about anything, other than enjoying a pampered life! We were ... Read More
I chose this cruise, because of past experience with Royal Caribbean. I wanted to relax with family and friends in a safe, clean, inviting environment. I did not want to worry about anything, other than enjoying a pampered life! We were able to relax with our grandchildren being totally free to roam the ship, and find numerous activities throughout the trip. We were able to gather in some magnificent bar areas and have drinks with family and friends. The shows were fun and entertaining. Being on such a large ship was different, yet it was so easy to learn the layout and get around easily. It was fascinating to watch the stafff handle all of the activities and people in such a smooth efficient manner. You never felt overwhelmed or overcrowded. The atmosphere was always relaxed and wonderfully paced. Being able to dine and mingle with new friends was totally fun. Royal Caribbean has won us over for life with the Harmony of the Sea experience. We are looking forward to the arrival of the newest member of the "Royal Family" next year! Read Less
Sail Date July 2017
I chose this cruise because of how fun I viewed the activities on board and also the destinations. Royal Caribbean did very much deliver a wow this time like every other time. On the ship, there was always something to do and it was quite ... Read More
I chose this cruise because of how fun I viewed the activities on board and also the destinations. Royal Caribbean did very much deliver a wow this time like every other time. On the ship, there was always something to do and it was quite fun with the activities, Vitality Spa, Gym, Central Park, Boardwalk, and the pool areas. If adults like to get away they can also leave their children in Adventure Ocean kids club. The dining was excellent. The crew was very nice and awfully funny. Some came from very distinct backgrounds. There were always places to do things, and the entertainment was astonishing. First we saw Grease, Then I went over to see the fine line (which by the way, in my opinion was the best) Then the rest of the cruise went went to see an ice skating show, ventriloquist, Bingo, And also many scavenger hunts. Overall the ship was the best I've ever been on. The cabins also by the way were not cramped at all. Read Less
Sail Date April 2017
We decided two years ago to book our first back 2 back cruise in the Harmony of the Seas which was still under construction at that time. We booked Grand Suite 14260 for ourselves and the closest interior stateroom 14271 for our two adult ... Read More
We decided two years ago to book our first back 2 back cruise in the Harmony of the Seas which was still under construction at that time. We booked Grand Suite 14260 for ourselves and the closest interior stateroom 14271 for our two adult children. We flew out of Newark Liberty Airport on March 31st (day before) and stayed at the Clarion Hotel about 15 minutes from both the airport and cruise port. The Clarion was perfect for our overnight. It was very clean and easy walking distance to several places to eat lunch and dinner. We hired Dynasty Transportation (Jose) for our travel needs. Jose picked us up the next day and we arrived at the Harmony just before they started to board. After checking-in, we waiting about 20 minutes in the area of the cruise port reserved for suite guests. Just before 11 am, the announcement came for us to board. We were the first people to board the ship and our fantastic vacation was fully underway. Tha Harmony of the Seas is a massive cruise ship with so much to do you might never leave the ship for two weeks. My wife and I decided to make this cruise our first back 2 back cruise because we heard that one week wasn't enough time from our friends who sailed on the Oasis and Allure. The Harmony is slightly larger but the same basic design. Upon boarding we went to Windjammer to grab a bite to eat. Windjammer's food was good for a large buffet operation. It had basic lunch food that would be expected. This was our fourth Royal Caribbean ship (Explorer, Liberty, Anthem and now Harmony). Harmony's food is the best that we have experience on any ship. That is not to say that the other ships had bad food, they do not. The Harmony is just better, at least during these two weeks. My wife and I are Diamond Plus members. This allowed us to receive tours of the Bridge, backstage at the Theater and the Galley. The tours were very interesting and informative. Our Grand Suite status gave us all-day access to Coastal Kitchen Restaurant for our meals and evening access to Suite Concierge for drinks and hors d'oeuvres. All of these perks added to the wonderful experience of our cruise. Our Grand Suite was on deck 14. We had a great view when leaving and arriving at all ports of call. Our stateroom attendant (Carl) was wonderful. He cleaned and made-up our room everyday after we left for breakfast and again in the evening once we left for dinner. Our adult children had an equally wonderful stateroom attendant (Kendrick). They both treated us like family and we could not rate them high enough for their professionalism and effort. In fact, we didn't meet any stateroom attendant who didn't greet us with a warm hello. The staff in Coastal Kitchen and Suite Concierge was also exceptional throughout the two week cruise. Jeremias and Mohamed were the concierge along with Mary who handled the bar. Our dinner server was Bojan. The hostess was Ursula. All of these great professionals treated us like family. We ate 10 of our 14 dinners in Coastal Kitchen. We also ate two dinners in the main dining room (Lobster Night) along with one each in Jamie's Italian and 150 Central Park. We didn't have a bad meal in 14 days. Breakfast was always in Coastal Kitchen and lunch was throughout the ship but mostly in American Icon on deck 3. American Icon had a great salad bar for lunch and the most fantastic desserts. The ship itself is a destination. There are three pools on deck 15 along with a large children's water area. The solarium in the front of the ship was made up of three decks. There were five large slides, 2 dry slides (Abyss) and 3 water slides. On deck 8, you had Central Park with stores and restaurants. On deck 6, you had Boardwalk with shops, eateries and the magnificent Aqua Theater. On Deck 5, you have the Promenade with stores and eateries in a very large area. Also on Deck five is a covered running track. It takes 2.4 laps for a mile. The fitness room and Spa is on deck 6 forward, very large and well equipped with modern equipment. On deck 4 you had the studio B (ice rink) and the casino along with the comedy club. The Royal Theater is on Decks 4 & 5. The shows and entertainers were excellent. My favorite was the diving show called the Fine Line. I saw it three different times. Our two weeks on the Harmony allowed us to visit 6 Caribbean ports of call. The Eastern leg included Nassau, St. Thomas and St. Maarten. The Western leg was Labadee, Falmouth and Cozumel. In the middle, we returned to Fort Lauderdale to change passengers because our two week cruise was actually 2 one week cruises. We had been to all of these ports before on other cruises. Labadee (RCI's private area) is our favorite Caribbean stop because it is spectacular. Our cruise was a ten out of ten. We rate it as our best vacation along with the year we took two land vacations, one to Colorado and the other to Beaches on Turks and Caicos. After a week, my wife and I went to Next Cruises to book 3 or 4 new cruises for 2019. We always book between one and a half and two years out. We have two more RCCL cruises already scheduled for later this year. As you can tell, we are huge Royal Caribbean fans. Read Less
Sail Date April 2017
Harmony is a great ship. They fixed issues from the Allure and Oasis. Easy to get around and find everything. Embarkation was fast and easy. Windjammer lunch was easy as it appears roomier than the other Oasis ships. Rooms ready on ... Read More
Harmony is a great ship. They fixed issues from the Allure and Oasis. Easy to get around and find everything. Embarkation was fast and easy. Windjammer lunch was easy as it appears roomier than the other Oasis ships. Rooms ready on time. Cabins have the best layout of any ship we have been on. Dining was an issue as they did not have our table for traditional dining. We were forced into my time dining for two nights. We hate my time didning as the waiters are so rushed they do not have any time for your table. Food good most nights. Entertainment was good. Ship did not feel crowded except last sea day on deck. All staff on this ship seem to be very friendly but they do seem to be overworked. Port were changed due to bad weather. Stayed on the ship during port days as we had the ship almost to ourselves. Main problem with the ship was with other guests. Majority of guests were from South America. Their kids ran around the ship in packs and were disruptive at all hours. Adults were rude and would push their way in front of anyone, including people with canes and in handicap scooters, They would tie up the bars trying to get multiple drinks on a single drink card. One group above us would just throw trash over the balcony. We will be much more careful next trip not to choose a week that is a holiday in South America. Read Less
Sail Date January 2017
This is the newest Royal Caribbean Ship with over 6,000 passengers. The facilities for kids were great. There was so much to do. The shows and attractions were so good for most and children will be kept busy. The shows were appropriate ... Read More
This is the newest Royal Caribbean Ship with over 6,000 passengers. The facilities for kids were great. There was so much to do. The shows and attractions were so good for most and children will be kept busy. The shows were appropriate for all ages. The boat is beautiful and well appointed. My disappointment is very picky which I admit. I am use to higher end service and not paying separately for everything. Soda and coffee package was $214 for one person. Internet was over $100 for the slower package. You get a room card for your door but it you want their wrist band instead of hold a card, you pay $4.95. To use the showers in the workout room, you had to join. Very lame. There was also an odor in the workout facility that remained all week. It smelled like cigars. The onboard communications were LESS than adequate. The daily sheet was hard to read and did not stress important items like when to return to the ship on port days. The most aggravating thing was trying to fix problems. Call customer service(the suggested way to resolve solutions) and NO_ONE answers the phone. I tried at 10:30PM to get another pillow, no answers. For the first 4 days there was a constant wait at the customer service desk of 15 to 20 minutes. There were 7 or 8 stations for customer service but normally only 3 or 4 had employees solving problems. So just wait and twiddle your thumbs waiting. Specialty restaurants were booked about 2 months before the cruise. They advertise loads of restaurants but that is including paying for Johnny Rockets and having a few quick bite venues. So it was the little things that I did not like. But I do give them credit that the shows, facilities and things to do for kids was very good. I miss the library and onboard computers. I would only go on this ship if I had my grandchildren with me. Read Less
Sail Date December 2016
Chose this cruise to celebrate with friends and family. Dining was horrendous! Food was mediocure.. was forced to "pay" for dinners due to new dining plan. My time dining is s joke. The actual ship was beautiful while the ... Read More
Chose this cruise to celebrate with friends and family. Dining was horrendous! Food was mediocure.. was forced to "pay" for dinners due to new dining plan. My time dining is s joke. The actual ship was beautiful while the service was well below standards. I felt like it was beyond my control to even try to eat in the dining room. Never again! Entertainment was superb! All of the technology was refreshing. Our embark and disembark was the best part and to say that after paying 3800.00 for the cruise is sad. Highlight of the cruise---- meeting Chef Aaron Sanchez! Was so obvious the casino was so rigged to pay off mid week to encourage you to play more at the end of the week. This ship was not ready to provide " hospitality". Their "service" was done at my expense! Very dissappointed in Royal Caribbean. Not planning any future cruises.... i will go all inclusive. Read Less
Sail Date December 2016
Have previously sailed on Oasis and Allure. Booked a cruise on Harmony while sailing on Allure. Our cruise left Fort Lauderdale on Des. 3. Boarding was quick, got our stateroom 1pm. First impression coming onboard, no smiles from the ... Read More
Have previously sailed on Oasis and Allure. Booked a cruise on Harmony while sailing on Allure. Our cruise left Fort Lauderdale on Des. 3. Boarding was quick, got our stateroom 1pm. First impression coming onboard, no smiles from the crew. Crowded in Winjammer, the same all the cruise. Had my time dining on deck 4. Had to wait in line every night. Sitting in the same section for dinner, food good, service ok. Had breakfast in the restaurant on deck 3 the first morning. Waiting for the waiter for 20 minutes, anorher 15 minutes waiting for the food. Bad experience, service not up to RCCL standard. The crew seemed tired, too few. Officers not visible, diamond club a dissapointment. Not the usual recognition of crown and ancor members. Theatre had sad colors, and colors around the ship a bit cold and unfriendly. Shows were good. Will not try Harmony again. Not as good as her sisterships. Read Less
Sail Date December 2016
Pros: The Ship is amazing. There are 3 water slides and two dry slides, two flowriders, golf, ice skating, two rock climbing walls, zip line, merry go round, saltwater, chlorine, and sports pools, a bunch of hot tubs, lots of chairs. ... Read More
Pros: The Ship is amazing. There are 3 water slides and two dry slides, two flowriders, golf, ice skating, two rock climbing walls, zip line, merry go round, saltwater, chlorine, and sports pools, a bunch of hot tubs, lots of chairs. There's a bionic bar, floating bar, wine bar, and a bunch of other scattered bars. The shows were great. There are two ice shows, two high dive shows, two variety shows, a comedy show, and others I didn't go to. Wonderland bar is a hidden gem, with fun drinks and bartenders. Wristbands were great for the kids. You need to take them off to get drinks at the pools. Interactive Signage is everywhere, but same limitations as the App (below). Cons: Dinners mediocre at best. Even so in upscale (i.e. Pay more) dining. The Mexican restaurant was good (at a price). It was extremely difficult to kind chicken nuggets on a buffet anywhere... Comedy was OK. Grease is not really kid friendly. Skating only on one or two days for 30 mins. I wish they would open it up longer. They say 7 neighborhoods but there are really only 4 that are really good... they count the pool and the kids camp I think... Staff just seemed unprepared for the guests maybe. It was Thanksgiving week... Internet went down on day 4 for hours or so and when it came back up, they didn't know how to help us get back on. Luckily a fellow cruiser showed us the trick. The App is OK. Shows stuff you registered for and everything available... but not times for anything (like when you can surf or watch a movie, or climb a wall. Need to keep that stupid paper guide handy at all times. You can reserve dinners (but don't know what price you're going to pay) and you can't see what breakfast or lunch options are available. Read Less
Sail Date November 2016
The ship itself is wonderful. Very well laid out, lots to do for both adults and kids. The shows were well done and entertaining for everyone. What was thoroughly disappointing was the attitude of the crew. The pool areas are covered ... Read More
The ship itself is wonderful. Very well laid out, lots to do for both adults and kids. The shows were well done and entertaining for everyone. What was thoroughly disappointing was the attitude of the crew. The pool areas are covered with used glasses and food plates that haven't been picked up. I would have taken care of it myself but there were not any areas to put used glasses or plates. It seemed as though the crew felt that the passengers were an annoyance to them. Most (not all, there were some exceptions) of the crew were rude and not very helpful. It wasn't contained to one area of the ship either. Twice I actually had to go get my own drinks for my family in the dining room as I hadn't seen a server in 30 minutes. Waited in line to see the characters with my children as obviously drunk employees spent time getting their own pictures with kids characters. Also witnessed a pit boss in the casino ridicule my hearing impaired father in law for not answering him when he asked a question. In addition to the poor service it seems like the ship wasn't prepared at all. At least once a day I ordered something off a menu that I was told they didn't have. Went to the Mexican restaurant and was told they don't have guacamole or churros which were the only reason my kids wanted to go. Overall for all the good things the ship had to offer the poor service more than offset them. We took a similar cruise at the same time last year and paid double for the RCL cruise as it was seen as a more upscale cruise line. Definitely not worth any increased cost at all! My family and I will most likely not be using RCL again if this the service you can expect. Read Less
Sail Date November 2016
Harmony of the Seas Ratings
Category Editor Member
Cabins 4.5 4.6
Dining 4.0 4.0
Entertainment 5.0 4.3
Public Rooms 4.0 4.4
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Enrichment 2.5 3.9
Service 3.0 4.3
Value For Money 4.0 3.9

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