398 Royal Caribbean Harmony of the Seas Entertainment Cruise Reviews

We chose this cruise to experience the Harmony of the Seas from Royal Caribbean. We have sailed on 4 of their other ships. Also, have cruised with Princess, Cunard, and Seabourn. We had doubts about such a large ship, but we were ... Read More
We chose this cruise to experience the Harmony of the Seas from Royal Caribbean. We have sailed on 4 of their other ships. Also, have cruised with Princess, Cunard, and Seabourn. We had doubts about such a large ship, but we were pleasantly surprised. Yes, there are a lot of people and lots of kids. That is what this ship attracts with all the activities like waterslides, zip line, flow rider, etc. Tons of things for kids! The Aqua Shows, Ice Shows, Grease the musical, Columbus the musical, the comedians were all spectacular!! We couldn't say enough good things about all the shows. We had no trouble getting in as some reviews said. That being said, we still didn't get to see everything! Not enough time in a week!!! Also, the shows all started right on time. If you go about 15 to 30 minutes early, you won't have any trouble without a reservation. Smart to make reservations if you can. Dining: We chose anytime dining which really isn't the case because they still encourage you to make reservations. If you don't, you will wait in line. Go after 8:15 and you won't have an issue. I would recommend the set dining times - I believe they were 6:30 or 8:30. The food was terrific which I don't usually expect on a cruise. This was the best dining room food of any cruise that we have been on. We only ate breakfast once in the Windjammer. Lots of families/kids. Good service though. Specialty Restaurants: We went to Chops the first night on board which we usually do on a cruise to avoid the chaos of the first night dining. The filet at Chops was perfect and delicious. My husband had lamb and loved it. He had lamb a lot! Loved his meals!! The atmosphere is not as nice as other ship's Chop Restaurant. I thought it lacked intimacy as did Jamie's Italian restaurant. (had a somewhat cafeteria feel )150 Central Park hit all the marks for food and atmosphere. Sabor, the Mexican restaurant, was really good. Coco, the waiter, is a riot!! They also give a guacamole class there which I would highly recommend. Very fun and then you have lunch there. It is very noisy because it is right beside the Aqua Theatre. Johnny Rockets is great for burger/fries, milkshakes, etc. Always fun there. The galley tour is amazing!!! Put that on your to-do list. Great buffet lunch at the conclusion of the tour. Ports of call: We had already been to St. Maarten, so we just walked around the downtown area and shopped. Puerto Rico was very interesting! Lots to see in just 6 hours. We always use "Tours by Locals" wherever we travel, and our tour guide, Daniel, was wonderful. He is a native, so was very knowledgeable about the island and their history. He also took us to Bacardi Rum factory. Great tour!! Final day was Coco Cay island which is RC's own island. They say, Perfect Day at Coco Cay and they are right! It was simply wonderful!!! Lots of beach areas, a fabulous gigantic pool (wonderful DJ playing music there). We did not do the waterpark area, but it is just perfect for families with kids!!! Food on the island was also great! So much to do and see! We also lucked out with perfect weather our whole week!!! Staterooms: We had a regular room with an ocean balcony. Rooms are a nice size with plenty of storage. Bathrooms are small, but adequate. Bring your own shampoo/conditioner. Our steward was friendly and nice. I would say that the whole staff on the ship were wonderful. Comfortable bed and linens. We had a very quiet room/ 11th floor #700. Thanks Kadek!!! You can request a robe. We bought the water package (case of Evian) and the coffee card. My husband doesn't drink, so the drink package did not work since you both have to buy it. You are allowed to bring on 2 bottles of wine/champagne. It's possible to bring liquor if you know how, but we all know that is not allowed!! LOL!! You end up buying drinks anyway when you are out and about on the ship. Not cheap! I'd say 12-14$ per drink. Pool areas: Depends on what you like. Main pool has lots of action/good music and great bands - plenty of lounges/chairs - lots of people and lots of kids. Solarium (Adult Only) area was our speed. Nice lounging and great bar area. Someone did have loud music playing...What about AirPods people!! Really, in this day and age...I don't want to listen to YOUR music. Solarium has hot tubs too. They have a buffet there too for all meals. We did not eat there. You will have an amazing vacation on this ship!!!! Read Less
Sail Date January 2020
my first cruise was just amazing, windjamer was a little crowded but there are so many optionsto eat on bord, the entratainment was just amazing, i've been three times to the aquatheather, the best! this cruise steps on Labadee ... Read More
my first cruise was just amazing, windjamer was a little crowded but there are so many optionsto eat on bord, the entratainment was just amazing, i've been three times to the aquatheather, the best! this cruise steps on Labadee where is a greatplace and you can even not spend a coin if you want, cause there is a restaurant from the cruise there, also beach chairs for free under the trees. next stop was falmouth but was raining a lot so we can´t go down on the port On Cozumel we could go to Playa Mia beach club, was really nice but the pools were really cold in January, so there was nobody inside, bathrooms were good, food was good. We paid 45$ per person with transportation when we shored with royal, but you can get a taxi from 15$ and pay for the day use of 29$ (for some families it may worth) Dining on the ship was really nice, we could get some dinner on the main dinning with the best food of my life. We´ve booked this travel on black friday and only spend on board the excursion, there´s juice and iced tea avaliable so we didn't need to have a drink package, so it was a really worth vaccation for a brazillian familly who pays 5x dollar Read Less
Sail Date January 2020
Harmony of the Seas was an amazing cruise ship. Very engaging staff who helped made the experience memorable. The ship has a lot of on-board options; whether you're with a large group, with 1 other person, or by yourself. Cabin was ... Read More
Harmony of the Seas was an amazing cruise ship. Very engaging staff who helped made the experience memorable. The ship has a lot of on-board options; whether you're with a large group, with 1 other person, or by yourself. Cabin was fairly small but spacious enough for 2 people to move comfortably with 2 suitcases in the room. Dining options were nice. If you're on a budget, the free dining areas offer plenty of quality options; if you're looking for fine cuisine, the on-board restaurants offer many options/experiences too. The bar staff do a great job of personalizing your experience, with many of them remembering who you are and what your go-to drink is; and this was on a 6,000 traveler cruise ship. The waiters and other restaurant staff were great as well. They consistently looked to make sure you were OK and didn't need anything. The room staff was very good as well, personable. The port time-frames were very good as well, as most gave stops gave you time to explore even with long excursions. As for the excursions, very diverse options that cater to any type of traveler. Read Less
Sail Date January 2020
The Good - Had an excellent roomy balcony cabin with largest shower and balcony have had in several sailings. Room steward also provided above average service, accommodating our schedule. Food was much improved over recent Royal ... Read More
The Good - Had an excellent roomy balcony cabin with largest shower and balcony have had in several sailings. Room steward also provided above average service, accommodating our schedule. Food was much improved over recent Royal cruises. Diversity and quality in both dining room and windjammer much improved. Embarkation and debarkation best have had in recent years. The Not So Good - Entertainment was marginal, Grease was main show and not done very well, too long and too repetitive. Other shows frequently rescheduled or delayed due to technical difficulties. Of 2 comedians we saw, one was worst have ever seen and other not much better. Too much of any venue is roped off for pinnacle, suite and key guests, sometimes as much as 20% of available seating. The Bad - Scheduling for dining becoming ridiculous. "My time" earliest available 6:30PM and never available, or must endure long waits. Early scheduling for other dining very difficult to get. Dining room service deteriorating, staff apparently overloaded. One night was 2 hours between time we sat down and time we received desert, complaints to maitre-d ignored. Disappointing Royal Promenade is focusing more and more on retail shops. Ice cream service is gone, cup cakes are gone, and 24 hour food section shrunk to a 3 foot display case with little diversity and/or variety. Read Less
Sail Date December 2019
This was a fantastic experience for me my wife and her friend on a big ship. The embarkation was a breeze, on in half an hour from arriving at the port. The ship itself is amazing, the facilities, service, entertainment were all top notch. ... Read More
This was a fantastic experience for me my wife and her friend on a big ship. The embarkation was a breeze, on in half an hour from arriving at the port. The ship itself is amazing, the facilities, service, entertainment were all top notch. We like RC as the promenade always provides a focal point for the ship and this also has the central park area too with all the plants which is fantastic to see on a ship. The cabin (balcony 9158) was spacious although we didn't spend too much time in there as there was so much to do! Entertainment was fantastic, Grease show and Geoff Tracta (comedian,impressionist) was brilliant in the theatre, the Aqua show was unbelievably good and is unmissable imho. We also did the ice skating show which was great and loved the jazz lounge with Les Merle , again a must see for anyone on board. If you are booking this ship please take advantage of booking the shows beforehand, not only does this mean you are a guaranteed a show when you want to go, it also means you wont be disappointed if you don't get the opportunity to see it. The food was as excellent as ever in the main dining room, the Windjammer buffet as mad as ever in terms of service! We booked my time dining as we have had before on the Independence, but the difference on the Harmony is that you have to reserve a slot if you don't want to queue. This may sound a bit odd (my time is when we want to eat), but the first night we went down at 6.30pm there was a queue a mile long on one side and a short queue on the other side of the dining room. We were then informed you have to make a reservation, which I wasn't aware of. After complaining we would miss our show, we managed to get a table. The head waiter Harshad could not have been more understanding and ensured that we would have a table in his section of the dining room with top waiter Deb, we could not have been in better hands. The service and food was absolutely first class and we would like to thank them for making this a fantastic experience. The bar service from the sun loungers was also excellent, and the drinks package was worth every penny the cost of drinks is expensive if not ($7 for a beer or glass of wine, $11 for a cocktail). No problem acquiring a lounger despite the number of people on board. We did Jamies Italian as a fee paid dining experience which was superb. The ports were a bit hit and miss, Cococay was great (just chilled out) and Costa Maya was great for the missus as she and her friend did the Dolphin experience (through RC) and loved every minute. Roatan was a small developing port area and Cozumel extremely commercialised so didn't enjoy those too much but maybe should have booked excursions. The only gripe we had was on disembarkation, we booked the Kennedy Space Centre trip (absolutely brilliant and again a must do ) before the flight back home, and our luggage was for bay 31 which meant having to wait when it should have been earlier to get on the coach, but all well in the end. Overall, a brilliant cruise and would have no reservations about booking larger ships, never had to queue anywhere to long to do anything. Well done Royal Caribbean!! Read Less
Sail Date December 2019
This Ship is Extraordinary! I don't have the words to describe this ship other then to say it is extraordinary, exceptional and simple amazing. This was my first sailing on one of Royal Caribbean's four Oasis Class ships which ... Read More
This Ship is Extraordinary! I don't have the words to describe this ship other then to say it is extraordinary, exceptional and simple amazing. This was my first sailing on one of Royal Caribbean's four Oasis Class ships which are Oasis of the Seas, Allure of the Seas, Harmony of the Seas and Symphony of the Seas with Harmony being now the second largest behind Symphony of the Seas. Harmony of the Seas can hold as many as 5479 passengers and 2,100 crew. I have been on over 20 different cruise ships in the last 30 years but this one is by far the best I have sailed on. And you would think that with this many people on board it would be crowded which was not the case here because of the way they have every one spread out in so call "neighborhoods". The only time we felt like we were on a ship with this many people were at breakfast, at the pool or attending one of the shows. But even then they may sure they were organized and had plenty of seats especially at the pools. I tend to choose my cruiseline and ships on the destinations I am interest in because I'm trying to check off as many place on my bucket list as possible so I try not repeating many of the favorite places I've been to such as islands in the caribbean. But since our plans to Cuba was canceled unexpectedly we had to replace it with another cruise. So I decided it's time to see what the Oasis Class ship were all about and Harmony was dock just 45 minutes away with us living in Orlando. The ship was going to places I have been before but my friend is still new to cruising so we decided this was a good time to sail with Royal Caribbean Harmony. I believe the Christmas Holiday time is one of the best because the ship is decorated with christmas decor and the tree they had in the atrium was one of the largest I have seen on a cruise ship. It makes a great place to take pictures to send to your family and friends to make them jealous and envious. lol. Just joking, ... sort of. We drove to Port Canaveral and parked with GoPort which only charge $45.00 for the week which is just the price for 2 people round trip to the ship. The only draw back is that it's about 6 miles from the docks and the shuttle they used are so small only about 6 to 8 people are packed like sardines. I have written cruising reviews before stating that my motto is if I didn’t get sea sick, food poisoning, my room was kept clean; the weather was decent most of the time (which this one was), the showers work, the toilets didn’t over flow and the ship didn’t sink, then it was a great cruise. Everything else is icing on the cake. With so many people on the ship we prepared ourselves that there were going to be time when we had to wait and to be patient. This was the case a few times at dinner when we and others were lined up and even given a time to come back in about 30 or 45 minutes. This was fine with us because there were so many places on this ship where you could kill a few minutes. And speaking of places on this ship our 7 day cruise just wasn't enough time to see everything she had to offer especially with stops on CocoCay Bahamas, Costa Mayo, Cozumel and Roatan. One of the things we love about cruising is waking up to a nice buffet breakfast in the morning before heading off to the next island and or country. We love having a nice hot egg omelet prepared just the way we like it at the omelet station. But on reading reveiws by others who have sailed this ship I was aware that they no longer did this in the Windjammer so you had to go to Johnny Rocket or to Mini Bites if your wanted a fresh omelet prepared for you. Now after being on other ships I realized why they moved the omelet station because in the main breakfast buffet restaurant most people would prefer a freshly made to order omelet to the regular pre-cooked egg and chesse omelet offered. So this usually creates a long line. But since Johnny Rocket and Mini bites were on another level and section of the ship many people didn't know so they ate whatever was offered in the Windjammer. Out of sight out of mind I guess, so it was our and a few others little secret. This is one reason I love reading others reviews and writing my own because these little tips help improve your vacation experience. Pros: I have already talked about how special this ship is. It's a beautiful ship, well taken care of and laid out. You can go to Royal Caribean web site and You Tube and see pictures and videos of the ship so I won't go into detail here because I could never do it justice. But I will say if you don't mine crowds at times and love cruising then you have to cruise one of these Osais Class ships. The staff was great all around from the person who cleaned our room to those that served us in the main dining room. These people work hard, long hours, spend months away from their families for little pay compared to many of us so we need to show them respect, thanks and be fair with the gratuities we give them. And speaking of gratuities I remember when I first started cruising the envelops we would receive in our cabin near the end of the cruise for housekeeping and the restaurant staff which was replace by just paying it up front which I now prefer. So I was surprised when on our last night our room attendent left a gratuities envelop in our room. Now as alway we paid up front when we booked the cruise so this was unexpected. But since he was great I didn't mind leaving him something extra. Embarkation and disembarkation was the smoothest I have ever seen on a cruise ship. It helps to check in online 3 months before your cruise because they now use facial recognition to get you on and off the ship much quicker. The shows they had on the ship was nice but it's best to book on line once again 3 months before the cruise or you might not make the show on the night you want or have to wait in line until those with reservations go in first. Columbus The Musical was good but kind of quirky for us but some may like it. A Journey in Time was a ice show which was a great show with lots of great skaters and had a nice story. The Fine Line Aqua Show was our favorite with high flying stunts and acrobrats in and out of the water. Just don't sit in the front rows because you will get wet. The Quest is always a delight but this one was the best I ever seen mostly because of the host who is eccentric and hilarious. This show is not for the young. The Impressionist was good and he did a funny impression of Trump. We didn't get to see any of the comedians which we usually make time to see but with dinner and so many things to do we just didn't have time. Cons: This ship has no pool in the Solarium which most ships I've been on has but I've read that Symphony of the Seas does so the RC people must have listened to the negatives review concerning this issue and put it back on their newest ship. There was a couple of shows that had to be canceled because of technical difficuties but these things happen so they were just rescheduled. We enjoyed Grease when they stayed with the original storyline but when they strayed to do something different it was awful. Also there were times that the actors use crude hand gestures for no reason so it not appropriate for kids.True Grease lovers like me felt if it's not broken don't fix it. I love to hit the gym a few times during a cruise to stay in shape and burn off some of the calories from eating so much food. And it makes it easier when there is a nice view of the water but on this ship there are not the huge windows with a nice view but smaller ones. Also, this was the first ship I've been on that didn't have a locker room in the gym with a shower. Just small lockers in the gym to keep your personals. After a few cruises I've learned that the gym was a great place to get away and take a nice shower after working out with room to reach every part of your body. At 6' 4" 210 lbs the showers in the standard cruise rooms can be to small with you continually hitting your hands, arms and legs on the wall, knobs or ceiling. And don't drop the soap because you have to open the shower door to pick it up. But at least cruise ships are getting rid of the plastic shower curtain and replacing them with the glass doors. Nothing like a shower curtain sticking to your back side while you are trying to shower. Lol. It seems like they took the shower and locker room space to place more retail area to up sale the guest. But every cruise line I've been on lately are pushing upselling more produces and service to the guest so it's just the nature of cruising today. But even these cons are over shadowed by the Beauty and Grandeur of this ship. The people at Royal Caribbean and the designers took cruise ship designing to another level, which is going to take other cruiselines years to catch up. It's like being at a mall in a small city and with the technology used I only felt the ship move once so you can easily forget you are on a cruise ship in the middle of the ocean. If you have not been on a Royal Caribbean Oasis Class ship I would say you have to try it at least once. I definitely can't wait to experience the other Oasis Class ships and hope that they will be repositioned to places on my Bucket List I haven't been yet. Perfect Day at Coco Cay, Bahamas What can I say this was a Perfect Day at Coco Cay! The weather was perfect and the changes and improvement they made to the island was well worth the wait. There is plenty to do especially for the kids. We just found a nice place near the pool, bar and food and relaxed. It helps that the drink package we purchased can be used on the island. Once again the video's online give a great perfect description of the island. Costa Maya, Mexico I booked us a private excursion online with The Native Choice Tours because they were going to the Chacchoben Ruins for a great price alone with the Seven Color Lagoon with food and drinks included with the price. We were told the office was a short 4 block walk from the dock's gate but they didn't tell us that it was about 4 blocks from the ship to the gate. So we and a few other had quite a walk with taxis trying to pick us up. At least coming back they drop us off at the port gate. I'm a big history buff so when going to other countries I want to learn as much as I can about their culture, the people and history. Since I've been here before I wanted my friend to experience the Mayan Ruins. Our guide was nice and very informative but acted like a drill sergeant to keep us on schedule leaving little time to take pictures. He would try to embrass anyone who fell behind even if it was just to take pictures. Roatan, Honduras This was a very poor looking country with a lot of new contruction going on which hopefully will help their people and improve their lives. In researching what to do on the island I kept coming across great reviews of a small island called Little French Key which wasn't part of RC excursion list. So I became interested in checking it out so we paid a down payment online and booked it. It didn't start off well because when we got off the ship we had to walk through a sea of taxis drivers trying to get our business. It was a mad house. I stopped and asked a few people where do we need to go to get to our tour guide and gave my first name to a driver who asked and then he just came out and said my complete name in a crowd of people out loud who all turned their head and started laughing. I have a very unique name and I guess our tour guide told his friends there and they all were curious how I would look or if I was even a real person. Our tour guide came out of the crowd with a poorly hand written sign with my name on it and introduced himself. He led us to what I thought would be a tour bus but was a old car with the front window broken and no air conditioning. He begin driving us through the city up and down hills nowhere near the water and this is when I turned to my friend and said I guess this is when we are going to get robbed. She looked at me and said she was thinking the same thing and we both had a nervous laugh. Well he met and transfered us to a nicer car after a few miles which took us to a dock where we took a 5 minute small boat ride to Little French Key. This island was fantastic and even better then the video I saw online and well worth the adventurous ride through the city. They have nice beaches and bars with water sports and where you can even go horseback riding. It's also a wild animal refuge so they have monkeys, pumas, jaguars, parrots, rabbits, deers and even a lion. It was odd to see the worker walk freely in the cages with the big cats. For a price we could get a picture in the cage with them or take a swim in the ocean with one. This is where I passed. My only complaint was when I booked the website said they served lobster and shrimps but when I didn't see it on the menu I was told that they had a fire recently in the kitchen which is the reason they don't serve both anymore. An obvious Bait and Switch but with the beautiful view of the ocean and beaches I ordered the jerk chicken, which of course didn't taste anything like jerk chicken but was still good and along with the 2 drinks that was included in the meal. I sat there wondering why RC didn't have this place on their excursion list and how I would tell anyone that if you go Roatan to definitely visit Little French Key just don't expect lobster and shrimps on the menu. Cozumel, Mexico This was our last stop before a sea day and then back to the real world. I have been here many times and even took my friend recently so we just decided to do some shopping near the dock, they have plenty of nice stores with great bargains, and eat at Margaritaville. The food was great and there was a band as we got some specially made margarita's drinks made at our table while listening to Margaritaville and 5 O'clock Somewhere. I would definitely recommend this cruise Read Less
Sail Date December 2019
This was our 14th sailing with Royal Caribbean, of which three were on Oasis that we loved. Sadly, even though she's a beautiful ship, all in all, Harmony was a let-down for us in several important areas. The most notable sore ... Read More
This was our 14th sailing with Royal Caribbean, of which three were on Oasis that we loved. Sadly, even though she's a beautiful ship, all in all, Harmony was a let-down for us in several important areas. The most notable sore point of this cruise was our Main Dining Room experience. Even though our waiter, Roque, worked very hard to please, and always wore a great smile, the quality and temperature of the food sabotaged his efforts: The escargot were lukewarm; the onion soup won "worst I've ever had" --- barely warm, totally lacking in taste, and with a huge glob of cheese hanging on desperately to what looked like a drowning slice of whole wheat bread; a tiny Caesar salad drenched in dressing; stuffed mushrooms that were tired and tasteless. Incidentally, we sailed on the Mariner OTS a couple of weeks prior, and my husband commented (and I agreed) that the menu was pretty well the same, with the difference being that the Mariner MDR's food was hot and tasty. After the second evening, we opted to dine in the Windjammer instead. There, the variety, temperature, taste and presentation of the food were substantially better. We being night owls, were also disappointed in the late-night offerings of the Cafe Promenade which are no longer little treats; rather, they've become non-descript and bad enough to choose Sorrento's pizza instead which, by the way, was no treat either. Coffee lovers be warned: With the exception of the Cappuccino in the Diamond Lounge, coffee throughout the ship was tepid and had an odd taste to it. Interestingly, the fun facts about Harmony of the Seas on our Welcome Aboard photo point out that the ship can accommodate 6,780 Guests and 2,175 Crew. I think most of us would agree that those numbers explain the long waits for elevators. We were fortunate to be located mid-ship on Deck 6 which allowed us to take the stairs most times, but we also found ourselves waiting patiently for elevators when walking would have been too difficult. We don't know why, but for some reason we did not receive the invitation to the Cruise Critic Meet 'N Greet and consequently missed it. It seemed strange to us that the Welcome Back get-together on Harmony was held at the Aqua Theatre?! Of course, not all was bad. The comedians Cary Long and Paul Ogata provided side-splitting comedy that still has me laughing. We also really enjoyed "Grease" and the music of Umoja4. As usual, embarkation at Port Canaveral was a breeze (as was disembarkation). Our deluxe veranda stateroom was conveniently located on Deck 6 midship. It had two separate closets and plenty of additional storage space. Our room was well kept by our steward (nicknamed Sam) who was Johnny-on-the-Spot, and his service and attitude were definitely worth the additional tip we left for him. The bump-out balcony was spacious and enjoyable (except for the times our neighbors were out there smoking whatever). Speaking of 'smoke', its smell was very noticeable not only in the Casino, but also in the hallways leading to it. Maybe it's time to enlarge the non-smoking area and reduce the other? Would we sail on Harmony again? Probably not. Read Less
Sail Date November 2019
This was our first cruise as a couple after 20 years or so cruising with family. We took our first RCCL cruise back in 1997 and have taken around 25 cruises in that time, around half of them with RCCL. It is sad to see how far this line is ... Read More
This was our first cruise as a couple after 20 years or so cruising with family. We took our first RCCL cruise back in 1997 and have taken around 25 cruises in that time, around half of them with RCCL. It is sad to see how far this line is prepared to go, to erode the cruise experience totally. I'm sure those relatively new to cruising won’t know any different and so don’t know what they missed. First the good. The ship is a physical masterpiece and a tremendous feat of engineering (I work in the ship building business). Despite its size it was very crowded. Embarking and leaving the ship was exceptional with both taking less than 10 minutes. Airports could learn a thing or two here. The not so good. We had a boardwalk balcony (since all sea view balconies had sold when we booked). The balcony was fine, but we would not choose this type again for a couple of reasons. First, there is little privacy and secondly, there is a lot of noise. In our room, the air conditioning was not working and only really got sorted at the end of day 2. For interest, there were quite a few portable conditioners around the ship so perhaps ours was not an isolated incident. We had “my time” dining using the American Icon dining room. It might as well have been called “no time” dining, since there were no times available to book! On the first night, we queued for 30 minutes and once we were allocated a table, waited another 30 minutes to have our existence acknowledged. The food was bland and cold when finally delivered. We checked the menu for the rest of the week to see that it barely changed day-to-day. Under duress we purchased a dining package ($600+]. Here is where we feel RCCL have changed for the worst; the “extra-fee” restaurants are rather good, but basically offer no more than what used to be offered in the main dining room only a few years ago for no more than the cruise fare. We find it ironic that the line describe the eateries (main dining rooms, windjammer etc) as free dining....hmm, I think we have already spent a few $000’s of dollars for the pleasure! Unfortunately, eating in the main dining rooms, is no longer an “event”...unless you think a trip to Denny’s is an event. No disrespect to Denny’s as in fact we had a better meal on our way home there! Whilst we purchased the dining package, it didn’t stop the constant hard sell to buy it (for the first 4 days of the cruise), or to buy a beverage package, spa treatments or to buy a $35 kitchen tour etc. The whole constant up sell is tiresome and intimidating. Just another note, getting anything to eat after 9:00 PM is limited to pizza as even the windjammer is closed by then. Whilst having dinner in the main dining room on the first night, we noticed that the imminent Grease show had been cancelled and moved to day 7. (Coinciding with our dinner reservation on that day). On the second night, the Aqua show was cancelled, then on the fourth night, the skating show suffered the same fate. Ultimately all of the shows were squeezed into the last day. Grease was very good, as was 1887. The headliner show was an acquired taste (not ours) and Columbus we felt was rather poor. Unfortunately due to constant rescheduling we couldn’t see many of the other events as they were showing simultaneously. I’m not sure we will choose RCCL again simply because you can get an identical experience for much less money on lines like Costa and MSC, where the price paid = expectations. RCCL still charge premium prices for an ordinary experience and then have turned the up-sell into the reason for you to be onboard. They are prepared to spoil the experience to chase the last dollar. Read Less
Sail Date October 2019
It was very obvious that Royal Caribbean has cut costs on a lot of stuff. I am not sure if it was just this ship (should be the best since it was the most expensive) Or if Royal Caribbean just cut costs everywhere. Food quality was not ... Read More
It was very obvious that Royal Caribbean has cut costs on a lot of stuff. I am not sure if it was just this ship (should be the best since it was the most expensive) Or if Royal Caribbean just cut costs everywhere. Food quality was not good and was the same almost every night, Cleanliness of staterooms and ship where bad, Not kept up with maintenance, Hallways smelt like mold, Feces on my toilet after asking them three times to clean it from previous people, All the way down to not having towel animals made every day only 3 days of it (this does not cost money should do every day my kids enjoyed it). Staff did not have to work for tips since it is added on to EVERYTHING (even the electronic bar that made our drink) so they did not have to work for the money which definitely showed. There used to be different shows everything with NO reservations. Now there are reservations with the same 3 shows 2 of them being musicals which we do not enjoy we like more circus olay stuff. No seating the first day at breakfast so had to wait with food until someone stood up and we could get their seat. If I hadn't cruised with royal Caribbean before it would have been an okay trip. But VERY disappointed because I knew how good they used to be and it was not that great. Read Less
Sail Date September 2019
My husband and I have been on many cruises and we have been on two Royal Caribbean before, but never on a ship this large. I was worried that it would be so crowded, but that was not our experience. SHIP The ship itself was ... Read More
My husband and I have been on many cruises and we have been on two Royal Caribbean before, but never on a ship this large. I was worried that it would be so crowded, but that was not our experience. SHIP The ship itself was beautiful. There were so many areas to explore. Central Park with the live trees was really nice as well as the boardwalk with the carousel. The main promenade has lots of shops and restaurants and was decorated nicely. There was the bionic bar, and the rising tide bar. There were many venues for music and dancing. There were waterslides, the abyss (a dry water slide) an ice skating rink, two rock climbing walls, a miniature golf area, ping pong tables, a basketball court, 2 flow rider areas and a water stage area for performances. CABIN We chose an inside cabin and were on deck 8 which was a great location. The cabin was laid out nicely and there was plenty of storage. Our room steward was good, not great. He made towel animals 3 out of the 7 nights. Room was always clean and he came twice a day. ENTERTAINMENT Entertainment was excellent. We saw all of the shows. Grease was fantastic with a very talented cast. We saw two ice shows. The second one, I-Skate was really good. The first one 1887 about the French Revolution was a little strange, but still good skating. There were two comedians we saw at the Attic and in the theater. They were both excellent and we laughed constantly. They also had a headliner who was a juggler/comedian and he was really great too. Very warm and interacted with the audience and really entertaining. The water show at the aqua theater was good too. There was one strange guy who was spinning a lot but the things they did from the diving to flying in the air, to walking a tightrope, to the synchronized swimming was fantastic. They also had 2 parades through the promenade which were nice and they had karaoke every night which was actually fun and lots of music and dancing in different clubs. They had some belly flop and cannonball contests in the pool on sea days and those were very funny although very crowded. The only show we thought was very strange was Columbus, the musical. It was a comedy musical based on Christopher's cousin. They sang modern songs and it was the same cast who performed Grease. Definitely our least favorite. But overall the entertainment was top notch. Make sure you make all reservations before getting on the ship for the shows. They are all free and then you don't have to stand in a standby line and hope to get in. DINING We had breakfast at Windjammer most mornings. Food was good but it was usually very crowded. We ate also a few times at the Solarium Bistro for breakfast. They had the same things that they had at Windjammer on a smaller scale, but it was much quieter and calm. If we were on ship during the day (only 2 sea days), we would eat at the Doghouse (good hotdogs in the boardwalk area) or at Minibites for hotdogs, hamburgers, nachos, etc. Once we went to the Windjammer for lunch. There was also soft ice cream on the pool decks that was really popular. When we boarded, we ate at the Park Café and it was very nice with paninis, salads, etc. For dinner we chose my time dining because we didn't want to be stuck to a set time. We did make reservations before getting on the ship for all dinners which is very smart to do. We ate at the Icon Grill on deck 3 and had the best waiter and helper ever. We ended up requesting them every night and were able to sit in the same place. Our guys were Iwayan and Ketut and they were beyond fantastic, catering to our every need. We were with friends so there were 4 of us each night. All food was good and there were plenty of choices every night. Sometimes we even got two appetizers because there were so many great things to choose from. High praise for the food and staff at American Icon. We also had pizza at Sorrentos one night after a show. It was okay. SERVICE Service overall was great. All workers were pleasant, helpful and said hello. No complaints at all. PORTS Coco Cay- was fantastic. We have been to many cruise ship islands and hands down, this was the best. They have everything there and it is laid out so nicely. The beach areas were great with a ton of chairs and umbrellas. There is also a huge pool with a swim up bar, large enough for 2,200 people!! They had a DJ and the pool although crowded, was really fun. They had some kid areas for them to play and with the waterpark, that left the pool to have more adults which was nice. There was ziplining, for a fee, a cool hot air balloon ride for a fee, and an awesome looking water park (which was expensive) but lots of families were there and it looked really cool. There were 3 places for lunch and the food was the best and most varied of any ship's island food we had. Top notch and it was nice that there were 3 different places to get your food so depending where you sat, you went to the closest place and it was not overly crowded. We really had a great day there. Kudos to RC for making their island so great. There were also plenty of little shops and stores that sold Bahamian goods. It really was a perfect day at Coco Cay. Costa Maya-nice port and so many things to do right at the port if you didn't want to leave. We did a tour not with the cruise as I can always find better, less expensive , smaller tours on my own. We went with Native Choice tours and they were great. We went to Chacchobben Ruins and to Bacalar 7 colors lake and had lunch. We had a great tour guide and a very nice day. Roatan-we went to Little French Key as we have been there before and love it. It's a small private island with everything included and there is so much to do there. Great day. Cozumel-We have been there many times and this time decided to make a reservation at Mr. Sanchos beach club. This was $55 pp for all you can eat and drink all day. The place was great. It included kayaks and the ocean was beautiful and so clear. They had two pools with swim up bars. The entire staff was great and worked their butts off. There was lots of shopping there too. Highly recommend for a relaxing day. EMBARKATION AND DISEMBARKATION Both went very smoothly and no problems whatsoever. Good system they have. Although the ships holds 6,600 passengers and we were told it was full, it never felt overly crowded. Things were spread out really nicely. We loved their nightly themed parties in the promenade that had 80's and 90's, etc. We loved trivia at the Schooner Bar and loved the informal talk and questions with the captain and some of the head officers. One of the nicest thing I have ever seen was a tribute they did to all of the Veterans. It was held on the last sea day. The captain, cruise director, and head hotel guy all were elevated at the rising tide bar with an American flag draped and recognized all Veterans from all wars who served and people that have passed. There were a lot of Veterans on board visibly moved. They had a bugle player play taps, had a moment of silence, then our cruise director, Dennis sang a beautiful rendition of the star spangled banner while all of the ships officers lined the promenade. The chef even made a gigantic American flag cake for the passengers to enjoy afterward, The entire event was really moving and really nice. Kudos to RC!! The pool areas were crowded as they always are especially on sea days, but that is expected so although you are like sardines, it's okay. Because you can also use the water slides (3 of them), zipline, rock climb, use the flow rider, play golf, basketball, ping pong, etc. as another option besides the pool. There were plenty of chairs in the pool area so we were always able to find something. We have no kids so we cannot speak about that but they did have a great kid pool section for the little ones. The gym and spa also seemed nice although we did not use them, we walked through. Overall, a fantastic vacation on a truly beautiful ship with so many things to do!! Read Less
Sail Date August 2019
We chose this cruise for a family vacation and it did not disappoint! What an amazing ship and the staff was wonderful. It never felt overly crowded and we hardly ever had to wait in lines except for my time dining and that was not bad ... Read More
We chose this cruise for a family vacation and it did not disappoint! What an amazing ship and the staff was wonderful. It never felt overly crowded and we hardly ever had to wait in lines except for my time dining and that was not bad at all. We had 7:45pm reservations every night and we waited maybe 15 to 20 mins tops. We sailed from Port Canaveral. Embarkation and Disembarkation were a breeze! We drove and tipped a porter on the sidewalk to take our bags. We then practically walked right onto the ship with no lines or problems whatsoever! The ship was amazing. It was so clean and there was plenty to do as far as entertainment and activities. We did see Grease and the Fine Line Aqua show. Both were wonderful although Grease was a bit long. My only complaint is that they charged for popcorn for the show. I thought that was a bit cheap but the entertainment was excellent. We also caught the Love and Marriage show, which was quite funny and a couple of pool contests like sexy man and belly flop. These are always fun and entertaining. Our children are 18 and 20 so we really enjoyed the solarium in the late afternoons. It would have been nice to have a pool in the solarium but the hot tubs were wonderful and plentiful with cooling stations. There always seemed to be plenty of pool chairs and we never felt like the ship was over the top crowded. For dining, we did the my time dining because there were no reservations left. This was our first time doing that. It was nice to be able to go whenever if we didn’t show up right on time for our reservation but we missed not getting to know a specific group of servers. We had a different set of servers every night. The service was good but not as good as what we have experienced when we had regular times and the same set of servers. We did not choose any specialty dining as we have done this on past cruises and do not find the food to be that much better. The windjammer was the best windjammer we have eaten at so far with a large variety of quality good food available. The solarium restaurant had a nice salad bar. The park cafe had a wonderful selection of paninis for lunch and breakfast. Sorrentos Pizza was good. There was always a nice selection of pizza. Small bites was the only place to get chips and cheese unless you pay at Sabor, which we did not. They were just ok. We had nice chips and salsa off the boat but it would be nice if they would bring this back in the windjammer with Guacomole and some chunk cheese and crackers. We did not get a chance to try the dog house. We did order coffee and basic fruit as room service but the options are limited for breakfast and we enjoyed main dining and park cafe for our breakfast options. Overall the food was very good. The bars were great! We really enjoyed the Mimosas and Bloody Mary bar in the pub. The schooner bar is always a fav and their lavender daquari is amazing! Boleros has a coconut mojito that is wonderful. Wonderland is fun to pop into for a nice drink and to check out the scenery. Vintages had a nice wine selection. All the pool bars were great with very little wait time and the solarium was the best. All staff were polite and quick. The customer service on this ship is top notch! Our cabin was on the 7th floor. We had an extended balcony. It was wonderful. The rooms on this ship are laid out so nice with lots of storage space and drawers for clothes. We each had our own closet on either side of the room. The bathroom was roomier than any of the other royal ships we have been on. Our stateroom attendant was our favorite so far. She went out of her way to make sure we had a wonderful experience. The excursions were great. Coco Cay is wonderful and it is so nice that Royal honors your drink package and food on the island. The lunch was wonderful. We stayed on Chill Island for most of the day and did go to the pool with swim up bar for a bit. It was busy but so fun. We ended up spending $40 on 2 lounge mats for the day for the beach. I’m not sure that was worth it. I noticed some people brought their own small blow up loungers with netting and I would probably pack something easy like that for next time but the loungers were nice. Next we went to Cozumel and ended up booking an excursion at Mr. Sanchos all Inclusive. It was awesome and we cant wait to go back. I reviewed that on Trip Advisor and that is where I found them. Next, we went to Honduras. I booked Little French Key all island access pass. This was amazing!!! I booked directly online and have also reviewed them on Trip Advisor as this is where I found this excursion. Last we went to Costa Maya. We just got off the ship and shopped around the port. It was a lot of aggressive vendors on the inside that were willing to cut the prices if you started to walk away and a lot of expensive vendors in stores surrounding this. I probably would not get off the ship next time. They did have a pool and swim up bar people seemed to be enjoying. Overall this is our 7th cruise and the best yet! We would love to go back on Harmony of the Seas! Read Less
Sail Date July 2019
I had a great time and enjoyed being with my friends but there were pros and cons to the ship. I’ve been on six RCL cruises over the past 30 years so compared to my first cruise 30 years ago some things have gone downhill. My first ... Read More
I had a great time and enjoyed being with my friends but there were pros and cons to the ship. I’ve been on six RCL cruises over the past 30 years so compared to my first cruise 30 years ago some things have gone downhill. My first cruise years ago was amazing. Every bite of food was absolutely delicious. The ship was gorgeous and the guests were treated like kings and queens. The staff was overly friendly and accommodating and would practically knock you down to say hello with a big smile on their face. I understand that with over 6000 passengers it’s a different experience but even The Majesty of the Seas, that I went on several years ago, the quality of the food had gone down. Pros HOTS- The entertainment was amazing! I loved the ice skating shows and the comedians were great. I was so glad they celebrated the 4th of July with the National Anthem and 2000 balloons. The ship was beautiful, especially Central Park. Cons- The food- Some things were good . I enjoyed the seafood and desserts but the meat and chicken were not good . They basically had the same menu each night except for one or two entrees and one or two desserts would be different There was no midnight buffet with the beautiful ice sculptures. That used to be one of the highlights of a cruise. There was no where to sit inside to enjoy the ocean view. All the bars and public places were in the center of the ship with no views. They charge you for a lot of things that used to be included. Also, they add on high gratuities on everything. We have always tipped well but now they automatically make you tip. Probably because some people didn’t tip well. I think for families it’s a fun ship but if you are looking for something a little more upscale for couples another cruise line might be a better choice. Read Less
Sail Date June 2019
My husband and I cruised on the Harmony of the Seas for our Anniversary. We were interested to cruise on a big boat without the price tag of a seven day cruise. Harmony gave two, three day cruises in early May before it started regular ... Read More
My husband and I cruised on the Harmony of the Seas for our Anniversary. We were interested to cruise on a big boat without the price tag of a seven day cruise. Harmony gave two, three day cruises in early May before it started regular seven day cruises from Port Canaveral. We were excited to take advantage of the opportunity. Harmony is a very, very beautiful boat. She is new, updated, sleek and technologically advanced. The decks are so huge. I can see where it would be easy to become lost. But, after a few days, its easy to catch on. The boat is divided by colors: blue, green, yellow, and orange. But, if the halls and stairs were labeled, I missed it. We had a great cruise and would sail on Harmony again. But, cruisers must be prepared for a TON of people. There are people and lines everywhere for the first day. Then, it starts to even out. Thus, embarkation was very, very crowded. But, we made it through security and onto the boat in just about 25 minutes. We chose to park off site at the Raddison in Port Canaveral and it was efficient and easy. Food: We totally avoided the Windjammer on the first day and made a beeline to the Solarium buffet, which was delicious and had plenty of options (the Solarium didn’t open until Noon on embarkation day). The Solarium never seemed crowded and there were always plenty of shade and chairs. We also had a bite at Park Café and Sorrentos; both were very good. Park Café offered an awesome bagel bar in the mornings and it was actually really, really good. We ate one hot dog at the hot dog stand on the Boardwalk, and tried to get several more hot dogs… but the hours were squirrely and even when the hot dog stand appeared open, staff would not serve… very strange and kind of frustrating. We ate dinners in the Main Dining Room, which provided great service and great food. One night, we were out of the Main Dining Room, within about 65 minutes, which was awesome! We also requested a table for two during breakfast in the Main Dining Room. After a little humming and hawing, we were accommodated, which was really nice! I was SO disappointed the Main Dining Room was not open for lunch when we were in port at Nassau. I was really looking forward to avoiding Windjammer and having a relaxing lunch… but no luck. On the day we were in port, there were only two (free) food options available…. Windjammer and Park Café. Since we had yet to be at Windjammer, we decided to bite the bullet and try it. It was crowded, but the food was very good. They even had a ice cream bar in the back, with staff scooping different flavors. That was very unexpected and very nice! So, I should not slam the Windjammer too much. But, the best dining experience we had was at Jamie Olivers. I highly recommend up charging to Jamie’s. We went for lunch and it was the highlight of our cruise. The service from Daniel was suburb and the food was absolutely amazing! We let it slip it was our Anniversary, and they treated us so very well. Casino: We had fun playing in the casino. The craps minimum was $10 and we found low-limits for Blackjack in the cruise compass for $6. The dealers were fun and the crowd was great too. Shows: When checking in online, I noticed there were options to reserve seats for the shows. So, I was confused when there were TONS of people in long lines to get show reservations. Then, when we went to the shows, there was no one “checking” to make sure we had reservations. I inquired about this, as I was confused. If you arrive at the shows 10 minutes prior to start time, the show becomes general seating and anyone is welcome. We never had a problem getting a seat and we arrived just moments before the show started. I didn’t care for the water show, but my husband loved it. My husband walked out of Grease, and said it was boring with no sets and inconsistent dancing. But, we both agreed Columbus was THE BEST SHOW we’ve ever seen on a cruise boat. Columbus was totally entertaining, funny, and we didn’t want it to end. The Ice Show was good too. There were men dressed as women in the opening scene, which was very painful to watch (it seemed to be purposeful and part of the show). But, after that, the ice show got a lot better. Water Slides/Abyss Slide: The Ultimate Abyss is one awesome slide! You start on Deck 15, aft and slide down to the Boardwalk. The slide is not scary. It has fun lights, wind, and sounds during the slide. The best part is even before sliding… the view at the top of the slide are amazing. You are allowed to have a cell phone (they show you how to tuck it away) and you can tuck away sun glasses too. If you have bare shoulders, bring a sweater or shirt to wear, as they won’t allow uncovered shoulders. Don’t bring your coke glass, as you’ll have to leave it and then retrieve it later. This looked like a giant pain for guests. On the flip side, the water slides on Deck 15, forward were very, very disappointing. The Perfect Storm was a disaster from the beginning. The lifeguard at the bottom of the slide made us remove everything…. Jewelry, sunglasses, waterSOCKs, and even my WATERPROOF watch. This was a complete turn off, as we had to take valuables back to the room and leave flip flops and watersocks by our chairs. Then, we had to trudge through the boat, barefoot, which was gross to me. The lines were long and they are overly cautious with when guests can slide. Once on the slide, it was so slow, dark, boring, and especially slow, I was glad when it finally ended. Honestly, my hair didn’t even get wet. Did I mention how SLOW the ride was? So, this made us even more frustrated… why have us remove all our jewelry, go barefoot, with THAT SLOW of a ride?? It was a complete turn off. Save your time and go on the Ultimate Abyss or do anything that’s fun. It would have been helpful to know there are more “rules,” besides the ones posted on the signs. I hope by reading this review I’ve saved you some time. Diamond Lounge: The Diamond Lounge was wonderful with great service. The food was good and the drinks were plentiful. Since there were so many Diamonds on the cruise, they opened up a second option for lounging, which I thought was a really nice touch. Thank you! Read Less
Sail Date May 2019
This was our first experience on the cruise. We really enjoyed the food and the entertainment. They had a great daycare and kids areas. Even though it was raining for 3 days, with the amount of activities available on the ship we didn’t ... Read More
This was our first experience on the cruise. We really enjoyed the food and the entertainment. They had a great daycare and kids areas. Even though it was raining for 3 days, with the amount of activities available on the ship we didn’t even notice the bad weather. we were extremely impressed with the service. Our waiter Zaldy was incredible - he would make figures out of napkins for our kids. That was definitely a highlight of their trip - they were looking forward dinner time every day. His assistant Giomire would tell us plenty of entertaining stories. They definitely made our stay extra special. Our cabin was without windows but it felt big enough for a comfortable stay. The facilities were really clean. What we really enjoyed was spending our evenings listening to the live music. Karaoke nights were also fun. Overall it was a great experience and we would definitely recommend. Read Less
Sail Date April 2019
Just completed my ninth cruise overall and my first as a solo cruiser. Was very disappointed at the solo gathering. No one showed up the first gathering. At the the first solo and and single lunch two other people showed up (Roy and ... Read More
Just completed my ninth cruise overall and my first as a solo cruiser. Was very disappointed at the solo gathering. No one showed up the first gathering. At the the first solo and and single lunch two other people showed up (Roy and Sara). Sara was delightful. Never say Roy again. This Asthmatic hated the smoking in the Casino. This is a problem across all Cruise Lines (except Disney (no Casino)). Royal Caribbean is a more laid back atmosphere that Holland America. I believe they are trying to compete with Carnival. The food (in the main dining room) and entertainment is on par with Carnival. If you can afford it, I recommend that you buy the Key package (to get reserved seating section at the shows and the Speciality Dining package. Recommended Shows: The Fine Line (Aqua Show) Headliners: Revoiced Columbus the Musical Was turned off by the hard sell tactics after my massage. Not going to book spa treatments anymore on any future cruises, The beverage packages were a nice feature on Royal Caribbean, I would have liked to have had that on other cruise lines. Bottom Line: If you want a ver casual cruising environment, Royal Caribbean is recommended. If you're looking for something a little more elegant, try a different Cruise Line. Read Less
Sail Date April 2019
We chose this cruise because we wanted to check out the ship. We always purchase the drink package and three dinner specialty dining package. With those packages, our cruise is paid in full minus gratuities. We always leave an ... Read More
We chose this cruise because we wanted to check out the ship. We always purchase the drink package and three dinner specialty dining package. With those packages, our cruise is paid in full minus gratuities. We always leave an additional tip when visiting the specialty restaurants because service is top notch. This cruise we didn't enjoy the food at Jaime's but the service was great. We had a terribly meal at Chop's, which was a first for us, but they had us back for free on another night and the food was terrific. For reference, we have been on over 10 RC cruises and have never had a bad meal at Chop's. We were a group of four and sides were forgotten, steaks were all cooked incorrectly, shrimp was overdone and tasted like rubber and the sides we did receive were cold. They made it right and I am happy they did because we'll continue to eat at Chop's. RC, PLEASE play some music in the Solarium....for goodness sake, there are no kids so you can go all in and, instead, there is NO music. It sucks! Also, PLEASE do something about your pizza. It's terrible and since it is the only late night food available other than room service, it impacts us party cruisers greatly! Do go to the Vitality Spa and enjoy the smoothies and juices. I didn't care for the smoothie I got there but the juices were incredible. I started every day with one! Breakfasts are pretty bad on this ship too but the Windjammer staff was great and I always found someone to bring me a mimosa. My favorite breakfast on the ship was a pineapple, strawberry, cucumber and mint juice and a mimosa (while my husband had weird eggs). Must check out the tutti salad lunch on sea days in the main dining room...only runs from 11:45-1:15. They have the best desserts and buffet on the ship. They always had a flavorful curry and the caramel cake is to DIE for! Flan was good here too. No pool in the Solarium on this ship, a little disappointing and no music, as stated earlier. Loved the casino on this ship....the bartenders and the drink runners are all fantastic. Won bucks on the slots and tables here, which is always fun. The red party and white party were just okay. Karaoke is fun and the band Temperatures at Dazzles was fantastic!! Our favorite bars were Rising Tide and Trellis (went here every day for a before dinner drink). Oh, the specialty dining 150 was GREAT!!! That was my favorite specialty dining spot. The grey goose martini, bread, entree were the best. The fried cheesecake was off but not terrible. Give Harmony a shot! We all had a great time. Read Less
Sail Date April 2019
This was our first cruise, no idea what to expect but oh boy, we were not disappointed! We are a family of four (10 year old daughter and 13 year old son) and this was the best holiday we’ve ever had. We arrived in Fort Lauderdale the ... Read More
This was our first cruise, no idea what to expect but oh boy, we were not disappointed! We are a family of four (10 year old daughter and 13 year old son) and this was the best holiday we’ve ever had. We arrived in Fort Lauderdale the night before after the million year journey from Australia. We stayed at the Rhodeway Inn which was basic but I highly recommend. The Rhodeway offered transport right to the door of the Royal Caribbean terminal and we on the ship in less than 30 minutes. Not that we knew we were on a ship... this thing is massive!! I could honestly not cover everything it has to offer in one review but the highlights for us were: - Food. Variety, quantity, quality, just everything about it was 10/10. - Drinks. We originally didn’t purchase the package but once on board they had “buy one get 50% off the second”! This proved to be awesome value as we were easily drinking over 10 cocktails a day! The drinks were incredible and available everywhere, I especially loved the Bionic Bar! - Kids/Teen Club. We hardy saw our son. He would hang out at the teen club most the time and wouldn’t be back til 1am. He stayed out later than us!! He said it was the best time of his life and was quite upset once it was over as he had made so many friend. Our daughter was able to sign herself in and out of kids club at will but preferred being at the pools and slides. - Entertainment. There was always something going on and a surprise around every corner, from the pool games to the piano player that would pop up in the elevator! The atmosphere everywhere was so fun and the positive vibe of the ship is just incredible. I wish I could live here! Ports: Haiti - we chilled at the beach with a view of Harmony in the background. Our drinks from our drink package were included here and lunch was to die for! Jamaica - we did a trolley tour of the local area which we arranged in the port itself, $20pp and fantastic value. Souvenirs out of the port are so much cheaper. Mexico - We arranged our own excursion to Mr Sancho’s all inclusive resort. $55pp with all you can eat and drink. Can’t rate this place highly enough, definitely consider it! Side notes: Internet is super fast and reliable everywhere on the ship. Each and every staff member we encountered was perfection. Wonderland is a must do. Make show reservations early online so you don’t miss out! Grease was fantastic! Despite this being a 7 day cruise, I feel like we barely touched the surface of what this floating city has to offer and could have easily stayed twice as long. We are planning to make the long journey back in a couple of years for my husbands 40th. The kids are already on the countdown! Read Less
Sail Date April 2019
What a great ship, this was our second time on Harmony and she continues to impress. This time around we opted for the 9 night itinerary and I don't know how we can ever go back to a 7 night cruise. One of the reasons Harmony ... Read More
What a great ship, this was our second time on Harmony and she continues to impress. This time around we opted for the 9 night itinerary and I don't know how we can ever go back to a 7 night cruise. One of the reasons Harmony continues to impress is the staff, the ship is great don't get me wrong but the staff from Captain Johnny, Mark the cruise director to our cabin steward and everyone else was great. We stayed in a Grand Suite which was perfect for three people, plenty of storage space and lots of room in the cabin. One of the perks of being in a suite was that we get access to Coastal Kitchen which was fantastic, Aysun the manager and the entire staff was very helpful and extremely friendly, the food was great, quite a few steps up from the dining room. We also dined at Park 150, Chop's and Jaime's which were fantastic as well, absolutely no complaints about the dining. The only entertainment we watched was the aqua-theater, comedian and the magician and all were great. We didn't attend Grease because we have seen it before and I find it to be to long of a show. The night life on the ship was okay but the nightclub almost never opened before 11pm and by the time it did open it wasn't very lively. On this 9 night itinerary we went to Nassau, St. Thomas, St Maarten, San Juan and Labadee. Nassau is nothing special, you can walk the downtown in an hour, and Atlantis is extremely overpriced, $200 to enjoy the water park is a bit steep. In St. Thomas we walked the downtown on our own which is always nice but you can see that not all of the stores have reopened after the hurricane. In St. Maarten we decided to book an excursion to Maho beach so we can watch the planes fly overhead, this is my only complaint about the entire cruise, the tour was advertised as being 4 1/2 from the time you leave the pier until they drop you back off at the ship. The entire excursion took us 6 1/2 hour leaving us no time to see anything else in St Maarten which happens to be my favorite of all the ports. The two extra hours were due to lots of traffic and our tour operator not being in any rush to get back. Maho Beach, the beach itself was overly crowded making it almost impossible to navigate around so we decided to grab a table at the restaurant to enjoy some drinks and watch the planes until we were rudely told that if we were not eating we could not sit at a table, we took a look at the menu and everything was extremely overpriced so we went to the outdoor bar instead, again at the bar everything was overpriced 2 mojitos and a pina colada was $30.00 and it didn't contain much alcohol, the entire experience felt like I was in a tourist trap. In San Juan we booked a city tour with a stop at the mall, the city tour was great, we learned a lot about Puerto Rico's vast history the stop at the mall was nothing special but I definitely recommend a city tour. We also walked around Old San Juan which is beautiful. In Labadee we kept it simple and spent the day at the beach, Barefoot Beach which is only for suite guest was beautiful, not crowded with plenty of chairs, access to the beach, its own bar, buffet and restrooms so we had no need to leave. The ship overall was great, we had no complaints about the ship, the service and the crew. One thing that continues to bother me though is the drink package policies enacted by RCCL. For those that don't know, if you plan on purchasing a drink package everyone in your cabin must purchase one as well, whether it be an alcohol package or soda package. I know the cruise line is trying to prevent people from abusing the package but when you book a suite you have access to The Suite Lounge and Coastal Kitchen were drinks are already provided so it seems a bit redundant to make everyone purchase the package if you're in a suite. Read Less
Sail Date March 2019
This ship was great, since we are now doing the suite life, the suite lounge and staff were great, from the time we got on till we got off. I would recommend this cruise to anyone. We had the dining plan so only ate once in the main ... Read More
This ship was great, since we are now doing the suite life, the suite lounge and staff were great, from the time we got on till we got off. I would recommend this cruise to anyone. We had the dining plan so only ate once in the main dinning room. The food was great at every venue. Found our new favorite restaurant was Wonderfand. The food was both fun and amazing. The wemsical and happy attitude of the staff was great. Even though we had a group of 5 thus having a odd number of people at the tabl. Food at the coastal kitchen was both well presented and tasted outstanding. Told the family that they had to try something different that they had not eaten before with every meal. While at Labadee we had a Cabana on barefoot beach, this was. One of the best days on the trip. Best no paperwork when disembarking. With luggage valet we were off the sip in less than 5 minutes. Read Less
Sail Date March 2019
Warning, long review incoming. We have sailed Disney three times, and this was our second RC cruise. First time on this class ship. Ship/Cabin: Getting on board was a breeze. We were emailed and asked to show up not before noon. ... Read More
Warning, long review incoming. We have sailed Disney three times, and this was our second RC cruise. First time on this class ship. Ship/Cabin: Getting on board was a breeze. We were emailed and asked to show up not before noon. We showed up at noon and were on the ship by 12:25. Our room was ready at 1:00 and our luggage was already there. Very nice sized balcony room, and worth the price in my opinion. Plenty of storage space for two people. The balcony is my sanctuary and is needed for me. We purchased the deluxe beverage package and VOOM for one device. The app is nice but needs work. We were able to relax, and had a small lunch in the Solarium Bistro, then walked around and tried to find our way around the ship. We also did the Ultimate Abyss slide right away, and that was a lot of fun. This ship is AMAZING! I do not like crowds, and there were over 6000 guests on board and I only felt the crowds poolside on days at sea and at a couple of shows. I love the design of this ship. Also, the water slides were an absolute blast. Almost 70 steps to climb, but I did that multiple times each day (8 was my record, and loved the green slide). There are places to relax and have quite when you want. I love the Solarium, but no pool was a bit disappointing. Days at sea were very relaxing there, and it was still a very short walk to the Water Slides. I spent about 20 minutes in the Casino (too smokey for me) and did walk around a lot. My wife and I avoided the elevators, so we got a decent workout walking stairs. We also used the gym three times and the walking/running track on deck 5 often. I gained a few pounds, but the stairs and walking helped keep that number low. I love the options and activities on this ship. Dining: Dinner (SILK, deck 5) day one was the first disappointment, and set the tone for mediocre dining the entire week. We were my-time dining, as "traditional" was already full when we booked 14 months earlier. We were sat right away, and we had mentioned that we wanted to sit with other people and not at a two seat table. This did cause some confusion by the terrible hostess, but eventually someone was able to tell her what we wanted, and we were sat with two other couples. The food was ok (salmon overcooked, lobster tails had one that was good, one was rubbery), the service was terrible and consistently bad in the main dining room. I never did get the name of our assistant waiters, and we had three different waiters/assistant waiters the four nights we ate in the main dining room before deciding to call it quits. It became a joke at our table to see what they would mess up first. One night, the appetizers were almost completely finished before we had our drinks. Another night, one person was delivered the wrong entree and wrong desert. Another night, someone asked for two different appetizers, and never received them. Another asked for two deserts and only got one. I asked for and received the wrong desert twice. After the 4th bad main dining room experience, we were done. I booked the Solarium Bistro for dinner one night, and that was the best dining experience of the week at that point. I was fine with pizza or hot dogs or whatever the rest of the week, but someone suggested Wonderland. We decided to do that, and while I am not happy about being steered to upscale restaurants because of terrible service, we both loved the food and service and wonderland, and I tipped and extra 25% to Maria, since the entire experience was great. Basically, Wonderland gave us what we had received with no up charge when sailing Disney. You do get what you pay for. Maybe I get a suite next time, since that would more accurately compare the two lines? Eating in Coastal Kitchen would be much nicer I imagine. We usually had breakfast or lunch, rarely both. I enjoyed Mini Bites since they had a made to order omelet option for breakfast. We also both enjoyed the Solarium Bistro for any meal. We had pizza once, and a hot dog on the boardwalk once. We only ate in the Windjammer once during lunch while in port. Too crowded to be enjoyable, though the food was fine. I preferred the Solarium or Mini Bites to the huge buffet. I would rather have fewer options in a less crowded area. Service: My wife and I were celebrating our 30th wedding anniversary and also her birthday. We booked this while on board Independence of the Seas in 2017. While the travel agent "made a note" of our reason for the celebration, and so did the phone agent I spoke with when booking show times, the day came and went with zero acknowledgement. That was my first trip to Guest Services. The agent apologized and offered a bottle of wine. Sure, it was kind, and something. Just sad that I had to mention it. They also forgot her Birthday. How hard is that one? You have everyone's birthday on the ID they use to get on board. Again, Disney makes you feel welcome, Royal may do that for Diamond types, but I am not there. The cabin was kept spotless, and the beverage service throughout the ship was amazing the entire week (except in the main dining room. I know, same people). I made a second trip to guest services after our 4th bad experience in the Main dining room. She offered to remove the prepaid gratuities. I declined. The staff was all working hard, just needed either better training or management. I just used the cash I had brought to tip the bar service I enjoyed and the cabin attendant instead of giving extra to the waitstaff. Entertainment/Activities: We love the aqua show, and I got to see it a second time by just hanging out by the rock climbing wall. There are chairs there, and some were open right before show time. We liked Grease, but had seen it before and often enough that it was just OK for me. The had to alter the story a bit for time and no intermission. I absolutely loved both comedians. I did not go back for the family friendly version, but heard that was good. Voctave was also very good. Columbus could have been skipped. It was ok. I see enough ice that I skipped the skating show. I mentioned the smoke in the casino, other than that there is plenty to do while on board. I was never bored. Zumba poolside, different contests and activities and dance party's. We both had a blast, and it was a memorable week with a few hiccups and mediocre dining. Ports: Labadee. Rented a cabana and loved the day of relaxing. Food was fine. I fed the local starving dogs that were around (they liked the chicken), and wanted to rescue them. Jamaica: Did not do much. we shopped, then got back on board and braved the WindJammer, then hit the pools and waterslides since they were not crowded at all. Cozumel: been here plenty of times. Did a bit of shopping and got back on board the not-crowded ship. Will I go again? Probably. I will either pay extra for a suite, or pay for a dining package. I have to do math to decide if Disney is worth the extra expense. I like all the activities that RC has on board. I will cruise again, I may need to look at other lines. Read Less
Sail Date February 2019
We have previously been on the Oasis and Allure. We were excited to go on the Harmony. As expected, the Harmony is a gorgeous ship. I love the Oasis class ships, as they are easy to navigate and all the neighborhoods help to spread the ... Read More
We have previously been on the Oasis and Allure. We were excited to go on the Harmony. As expected, the Harmony is a gorgeous ship. I love the Oasis class ships, as they are easy to navigate and all the neighborhoods help to spread the people out on the ship and help make it feel uncrowded. The shows on this ship are absolutely top notch. Grease was, by far, the best show we've seen on a ship and so fun! Every single show on the ship is just amazing. The ports were great, too. Between the ship, shows and ports, this had the potential to be the best cruise we've ever gone on. But... We usually go this particular week because it's between school breaks in the U.S. so we've found it a good time to cruise when there isn't many kids. Except this year! We were told there were 1,500 kids on the ship!!! That was way too many! Children were everywhere, even where they shouldn't be (solarium, bars and hot tubs). From what I understand, RC was offering a "kids are free" promotion that might have been the reason why it was so inundated with little kids. There was a Jewish holiday that week so there were certain things done that week to cater to the Jewish passengers (changing the Solarium Bistro to a kosher restaurant, for instance). It seems like it would have been better to set up the kosher restaurant away from the Solarium, since that brought kids into that area. Most of the other passengers on the ship were from Brazil. You can tell that customs are different there, as the entire time people (especially children) were cutting in lines and behaving in a way that most Americans would consider rude. We alternate between Royal Caribbean (because their ships are just magnificent) and Carnival (which really are a bit more fun). Whenever we go on Carnival, I find people turn their nose up about it and want to make comments about the kids or lower class of people on the ships. I can honestly say that this was the worst experience I've ever had as far as fellow passengers on any ship. Hot tubs were full of toddlers in swim diapers, leaving no room for adults. Some families had to be told over and over again that they couldn't have their kids in the Solarium. Kids were constantly cutting lines. I was kicked hard in the back in the pool by a bigger kid who didn't even take the time to apologize. Another thing we saw on this ship that we haven't seen before was 2-3 small dogs. Sorry, but a miniature poodle or a yorkie is not a real service dog and have no place on a ship! A couple we met in the hot tub (which we could only get in at night when people finally got their toddlers out of there) told us that one of the dogs was left in the cabin all day while the lady who brought it was on an island and it barked non-stop, causing them to avoid going to their room at all. In summary, I can only say that the Harmony of the Seas is a fabulous ship. It's a marvel on the sea. If RC continues on this quest to fill the ship with as many kids as possible, though, they're not going to remain our first choice. We get very little time off work and choose a cruise to relax. When you can't go into a pool without getting splashed and kicked, can't get into a hot tub during the day due to it being full of kids with floaties on their arms and swim diapers on and can't even escape to the Solarium without waiting for kids to be served sodas at the bar before you, it really deters from the relaxing trip we had hoped for. Read Less
Sail Date January 2019
This ship is not for everybody. I do not recommend this cruise for people who don't like crowds (usually military, law enforcement, etc). Their were 5500 people on this ship, not including the help. There are two small pools that ... Read More
This ship is not for everybody. I do not recommend this cruise for people who don't like crowds (usually military, law enforcement, etc). Their were 5500 people on this ship, not including the help. There are two small pools that are always packed and people leave their towels on the chairs for hours. Even though a sign is posted, towels will be removed after 30 minutes, they never were. If you want a chair by the pool, recommend going at 7:30 am. Their were always long lines for restaurants. Dinner at the nicer restaurants was excellent. However, recommend you make reservations at these restaurants as soon as you book the trip, otherwise you will be waiting 20-30 minutes to be seated. We tried making reservations a couple of weeks prior to the cruise, but had to settle for an early seatting, which made it difficult on days we were in port. In regards to shore excursions, book them as soon as you can. Many sold out quickly. The snorkeling in St Maarten was fantastic and we had so much fun, but the city tour in Puerto Rico was okay. The guide basically drove around and parked three times and said you have 15 minutes to explore the area. I would call it more of a drive-by. You will pay approximately $17 a day for tips and they also automatically charge a tip to your drink bill if you did not get the drink package. Make sure you read your receipts! They charge you a tip and then at the bottom of the receipt they request an additional tip. Some people think this is the tip. The room was nice and clean. Housekeeping was there everyday to keep it tidy. We booked the cruise shuttle from the airport to the ship. After waiting for over an hour, we finally got on the bus. You can Uber it and it is cheaper. Even though we had to wait, it was nice to have the bags put on the bus and not have to deal with them again until we got to our cabin. Recommend only tipping the bus driver $1-2 and leave some extra for the porter. He is the one to make sure it gets on the ship. Are bags arrived safely in our cabin. The embarkation was smooth and fairly quick. You can't enter your rooms until after a set time (can't remember), recommend packing a pair of shorts and flip flops in your carry-on bag to change into as soon as you get onto the ship (only if your coming from the frozen tundra and still wearing jeans). Also, recommend you book your shows on the ship right away. You get early seating and a guarantee you can all sit together. It's okay if you do not have a reservation, but some shows fill up quickly and it is hard to get a seat together. Read Less
Sail Date January 2019
We decided to try a very large ship after being on the smaller to medium sized ships. The largest ship previously was the Liberty of the Seas. We had some issues with our hotel (Days Inn) and taxi ride to the pier but were able to get ... Read More
We decided to try a very large ship after being on the smaller to medium sized ships. The largest ship previously was the Liberty of the Seas. We had some issues with our hotel (Days Inn) and taxi ride to the pier but were able to get on the ship very easily. Although the ship is very large, it was not very difficult to navigate except for Deck 6 which does not go across the ship at all. Thus you need to know how to get to the Schooner Bar and Boardwalk but it only took 1-2 mistakes before learning. The elevators were very crowded on the first and last days but rarely in between. Our balcony cabin on deck 9 was wonderful and roomy with plenty of storage space. Our cabin steward was great though we have been used to meeting on day one and we did not meet until day two. Though we were near Dazzles, we never heard much noise. The food in the restaurant was excellent and the menu choices over the balance of the cruise were pleasantly surprising in that they contained items that are also served in the specialty restaurants. We were a bit disappointed that there were items that had a surcharge and that roughly 75% of the menu was the same each day. However, with over 6000 passengers, I guess they have to do it that way. Service was mostly excellent though on one day the service was very slow and it took over 2 hours to eat. We had "my time" dining which allowed us the flexibility we wanted. The Windjammer was very good for breakfast but we didn't discover crepes and eggs prepared as you want them (in the back area) until the next to last day. We loved the Park Cafe and Solarium bistro as a nice change and enjoyed a free breakfast at Johnny Rockets. We also had a great meal in Chops- which is always excellent. The ship has multiple activities for kids of all ages and adults and the shows are held at multiple times and days though only one was before 5 PM. The pools were very crowded and you may not get a chair near where you want unless you are a very early bird or are very lucky. This could be a concern for those with small children. The mini-golf, zip-line and basketball courts were rarely crowded and the lines for the water slides and Abyss moved fairly quickly. There are also multiple club areas to visit at night. We especially enjoyed Dazzles Decks 8&9- though it is loud) and the Jazz Club on Deck 4. We did not like that the ship charges for popcorn at the shows and the cost of the arcade games ($2-2.50 each) are too expensive and can really add up very quickly. The soft serve ice cream (free) was great. The shows- especially Grease- were first class and highly enjoyable. The stars of Grease also held a concert in Dazzles one night and there was an informal talk in the Jazz Club one morning. The Captain and crew were very entertaining as well. There were popular theme nights activities on the Promenade and a parade featuring the major holidays held twice during our voyage. We enjoyed the ports but mainly because we stayed on the ship where we had almost full run of the pools, etc. with no crowds. We did take the ferry in Phillipsburg but all there was on the other side was a beach and more shopping. We do not believe that you get any bargains in the Caribbean- no matter how much they push it. We took a nice tour in Labadee (Labadee Traditions) where we learned about their culture and lifestyle. Otherwise, we were disappointed that there were "tours" on Labadee that charged you to go to a beach or child's play park. Of course, you can walk to the more rocky beaches for free. We were also shocked that they charged (a lot) for a tour of the bridge or a tour behind the scenes. Disembarkation was slowed by the Govt shutdown as some customs agents were not working so it took almost 3 hours to get through. At least we were not in any hurry. While I have no qualms about trying a mega-ship again, my wife felt there is just too much walking that has to be done to get from place to place. Maybe when her knees are better, she will feel differently. The smaller ships offer a nicer intimacy that this ship cannot quite match. However, if you have a family trip planned, you cannot beat a ship like the Harmony We will be making a family trip on the Allure soon. However, we are disappointed that RCL will no longer have the Dreamworks characters. We feel this is a mistake on their part. The kids we saw enjoyed meeting the characters and getting their faces painted. We hope that, at least, can continue. Read Less
Sail Date January 2019
Amazing ship, plenty for all age groups. Our group consisted of ages 12-50yrs One in the a party was a first time cruiser and worried about whether he would enjoy the cruise experience - needless to say he did ! We did 2 back to back ... Read More
Amazing ship, plenty for all age groups. Our group consisted of ages 12-50yrs One in the a party was a first time cruiser and worried about whether he would enjoy the cruise experience - needless to say he did ! We did 2 back to back weeks. The entertainment was superb, our particular favourite being The Fine Line aqua show - the talent of the performers was outstanding, in sometimes tricky conditions. Staff are chirpy and cleanliness is second to none. We never had to wait for any length of time to be served at any bar. Food is outstanding. Main Dining (silk) room waiters and in the Windjammer are superb. Our cabin steward quietly and discreetly went about his daily chores. We looked forward to the daily updates from the bridge by Captain Johnny. The stops at Labadee made for a great chill out day at the beach. And this is where my only complaint would come in. A beech staff member did not seem to employ the same ethics that RCI staff on ship employ. We were happily sorting out our lounger, when a staff member insisted he did it, then stood staring at me waiting to be paid. He gave a disgruntled moan when he received $1USD (clearly he felt the 60 seconds he insisted on doing was worth more!). I watched him do the same with other families. I will add he was the only one displaying this behaviour, I watched plenty of others happily helping and then moving to the next family. We did RCI organsied exursions and they were all amzing in terms of quality offerred with value for money. For the age range in our group this ship was perfect, and despite being fully booked, it never felt crowded anywhere, loungers were alwyas available, and seats usually available at shows if guests had not reserved any. We haf some issues with commincation from the bookings/admin office, with vital documetnaiotn whcih ahd not been sent to our travel agent - the guest services staff on board tirelessly worked to resolvethis if us. all round GREAT STAFF, GREAT SERVICE and A GREAT TIME was enjoyed. Disembarkation is slow once off ship, and something needs to be done in regards to the customs process, only 2 desks open, ! Read Less
Sail Date December 2018
Embarkation was smooth. Disembarkation took a little longer. The ship was at capacity but you couldn't tell with so many activities, shows, shops, dining, etc., Our cabin was nice. We had the virtual balcony cabin. Next time ... Read More
Embarkation was smooth. Disembarkation took a little longer. The ship was at capacity but you couldn't tell with so many activities, shows, shops, dining, etc., Our cabin was nice. We had the virtual balcony cabin. Next time I'll just get a balcony. Dining was a great experience. We were attended by two brothers from India. We saw all the shows and hung out in the dance club Bolero. The aquatic show is a must see! Service on the ship was excellent. I had to make an emergency call home and without question the officer hand me the phone. As for ports and excursions, Ladadee I overcame my fear of heights and did the zip lining from that 500 foot mountain! Jamaica we did the Bamboo Beach excursion. If the weather was better, it would have been more enjoyable. Cozumel, we walked around downtown. We will definitely cruise again with RC!! Read Less
Sail Date December 2018
Harmony of the Seas Ratings
Category Editor Member
Cabin 4.5 N/A
Dining 4.0 4.1
Entertainment 5.0 4.3
Public Rooms 4.0 4.4
Fitness & Recreation 4.0 N/A
Family 5.0 4.3
Enrichment Activities 2.5 N/A
Service 3.0 4.3
Value for Money 4.0 N/A

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