4 Helpful Votes
Sail Date: May 2019
My husband and I cruised on the Harmony of the Seas for our Anniversary. We were interested to cruise on a big boat without the price tag of a seven day cruise. Harmony gave two, three day cruises in early May before it started regular ... Read More
My husband and I cruised on the Harmony of the Seas for our Anniversary. We were interested to cruise on a big boat without the price tag of a seven day cruise. Harmony gave two, three day cruises in early May before it started regular seven day cruises from Port Canaveral. We were excited to take advantage of the opportunity. Harmony is a very, very beautiful boat. She is new, updated, sleek and technologically advanced. The decks are so huge. I can see where it would be easy to become lost. But, after a few days, its easy to catch on. The boat is divided by colors: blue, green, yellow, and orange. But, if the halls and stairs were labeled, I missed it. We had a great cruise and would sail on Harmony again. But, cruisers must be prepared for a TON of people. There are people and lines everywhere for the first day. Then, it starts to even out. Thus, embarkation was very, very crowded. But, we made it through security and onto the boat in just about 25 minutes. We chose to park off site at the Raddison in Port Canaveral and it was efficient and easy. Food: We totally avoided the Windjammer on the first day and made a beeline to the Solarium buffet, which was delicious and had plenty of options (the Solarium didn’t open until Noon on embarkation day). The Solarium never seemed crowded and there were always plenty of shade and chairs. We also had a bite at Park Café and Sorrentos; both were very good. Park Café offered an awesome bagel bar in the mornings and it was actually really, really good. We ate one hot dog at the hot dog stand on the Boardwalk, and tried to get several more hot dogs… but the hours were squirrely and even when the hot dog stand appeared open, staff would not serve… very strange and kind of frustrating. We ate dinners in the Main Dining Room, which provided great service and great food. One night, we were out of the Main Dining Room, within about 65 minutes, which was awesome! We also requested a table for two during breakfast in the Main Dining Room. After a little humming and hawing, we were accommodated, which was really nice! I was SO disappointed the Main Dining Room was not open for lunch when we were in port at Nassau. I was really looking forward to avoiding Windjammer and having a relaxing lunch… but no luck. On the day we were in port, there were only two (free) food options available…. Windjammer and Park Café. Since we had yet to be at Windjammer, we decided to bite the bullet and try it. It was crowded, but the food was very good. They even had a ice cream bar in the back, with staff scooping different flavors. That was very unexpected and very nice! So, I should not slam the Windjammer too much. But, the best dining experience we had was at Jamie Olivers. I highly recommend up charging to Jamie’s. We went for lunch and it was the highlight of our cruise. The service from Daniel was suburb and the food was absolutely amazing! We let it slip it was our Anniversary, and they treated us so very well. Casino: We had fun playing in the casino. The craps minimum was $10 and we found low-limits for Blackjack in the cruise compass for $6. The dealers were fun and the crowd was great too. Shows: When checking in online, I noticed there were options to reserve seats for the shows. So, I was confused when there were TONS of people in long lines to get show reservations. Then, when we went to the shows, there was no one “checking” to make sure we had reservations. I inquired about this, as I was confused. If you arrive at the shows 10 minutes prior to start time, the show becomes general seating and anyone is welcome. We never had a problem getting a seat and we arrived just moments before the show started. I didn’t care for the water show, but my husband loved it. My husband walked out of Grease, and said it was boring with no sets and inconsistent dancing. But, we both agreed Columbus was THE BEST SHOW we’ve ever seen on a cruise boat. Columbus was totally entertaining, funny, and we didn’t want it to end. The Ice Show was good too. There were men dressed as women in the opening scene, which was very painful to watch (it seemed to be purposeful and part of the show). But, after that, the ice show got a lot better. Water Slides/Abyss Slide: The Ultimate Abyss is one awesome slide! You start on Deck 15, aft and slide down to the Boardwalk. The slide is not scary. It has fun lights, wind, and sounds during the slide. The best part is even before sliding… the view at the top of the slide are amazing. You are allowed to have a cell phone (they show you how to tuck it away) and you can tuck away sun glasses too. If you have bare shoulders, bring a sweater or shirt to wear, as they won’t allow uncovered shoulders. Don’t bring your coke glass, as you’ll have to leave it and then retrieve it later. This looked like a giant pain for guests. On the flip side, the water slides on Deck 15, forward were very, very disappointing. The Perfect Storm was a disaster from the beginning. The lifeguard at the bottom of the slide made us remove everything…. Jewelry, sunglasses, waterSOCKs, and even my WATERPROOF watch. This was a complete turn off, as we had to take valuables back to the room and leave flip flops and watersocks by our chairs. Then, we had to trudge through the boat, barefoot, which was gross to me. The lines were long and they are overly cautious with when guests can slide. Once on the slide, it was so slow, dark, boring, and especially slow, I was glad when it finally ended. Honestly, my hair didn’t even get wet. Did I mention how SLOW the ride was? So, this made us even more frustrated… why have us remove all our jewelry, go barefoot, with THAT SLOW of a ride?? It was a complete turn off. Save your time and go on the Ultimate Abyss or do anything that’s fun. It would have been helpful to know there are more “rules,” besides the ones posted on the signs. I hope by reading this review I’ve saved you some time. Diamond Lounge: The Diamond Lounge was wonderful with great service. The food was good and the drinks were plentiful. Since there were so many Diamonds on the cruise, they opened up a second option for lounging, which I thought was a really nice touch. Thank you! Read Less
2 Helpful Votes
Sail Date: April 2019
This was our first experience on the cruise. We really enjoyed the food and the entertainment. They had a great daycare and kids areas. Even though it was raining for 3 days, with the amount of activities available on the ship we didn’t ... Read More
This was our first experience on the cruise. We really enjoyed the food and the entertainment. They had a great daycare and kids areas. Even though it was raining for 3 days, with the amount of activities available on the ship we didn’t even notice the bad weather. we were extremely impressed with the service. Our waiter Zaldy was incredible - he would make figures out of napkins for our kids. That was definitely a highlight of their trip - they were looking forward dinner time every day. His assistant Giomire would tell us plenty of entertaining stories. They definitely made our stay extra special. Our cabin was without windows but it felt big enough for a comfortable stay. The facilities were really clean. What we really enjoyed was spending our evenings listening to the live music. Karaoke nights were also fun. Overall it was a great experience and we would definitely recommend. Read Less
1 Helpful Vote
Sail Date: April 2019
Just completed my ninth cruise overall and my first as a solo cruiser. Was very disappointed at the solo gathering. No one showed up the first gathering. At the the first solo and and single lunch two other people showed up (Roy and ... Read More
Just completed my ninth cruise overall and my first as a solo cruiser. Was very disappointed at the solo gathering. No one showed up the first gathering. At the the first solo and and single lunch two other people showed up (Roy and Sara). Sara was delightful. Never say Roy again. This Asthmatic hated the smoking in the Casino. This is a problem across all Cruise Lines (except Disney (no Casino)). Royal Caribbean is a more laid back atmosphere that Holland America. I believe they are trying to compete with Carnival. The food (in the main dining room) and entertainment is on par with Carnival. If you can afford it, I recommend that you buy the Key package (to get reserved seating section at the shows and the Speciality Dining package. Recommended Shows: The Fine Line (Aqua Show) Headliners: Revoiced Columbus the Musical Was turned off by the hard sell tactics after my massage. Not going to book spa treatments anymore on any future cruises, The beverage packages were a nice feature on Royal Caribbean, I would have liked to have had that on other cruise lines. Bottom Line: If you want a ver casual cruising environment, Royal Caribbean is recommended. If you're looking for something a little more elegant, try a different Cruise Line. Read Less
2 Helpful Votes
Sail Date: April 2019
We chose this cruise because we wanted to check out the ship. We always purchase the drink package and three dinner specialty dining package. With those packages, our cruise is paid in full minus gratuities. We always leave an ... Read More
We chose this cruise because we wanted to check out the ship. We always purchase the drink package and three dinner specialty dining package. With those packages, our cruise is paid in full minus gratuities. We always leave an additional tip when visiting the specialty restaurants because service is top notch. This cruise we didn't enjoy the food at Jaime's but the service was great. We had a terribly meal at Chop's, which was a first for us, but they had us back for free on another night and the food was terrific. For reference, we have been on over 10 RC cruises and have never had a bad meal at Chop's. We were a group of four and sides were forgotten, steaks were all cooked incorrectly, shrimp was overdone and tasted like rubber and the sides we did receive were cold. They made it right and I am happy they did because we'll continue to eat at Chop's. RC, PLEASE play some music in the Solarium....for goodness sake, there are no kids so you can go all in and, instead, there is NO music. It sucks! Also, PLEASE do something about your pizza. It's terrible and since it is the only late night food available other than room service, it impacts us party cruisers greatly! Do go to the Vitality Spa and enjoy the smoothies and juices. I didn't care for the smoothie I got there but the juices were incredible. I started every day with one! Breakfasts are pretty bad on this ship too but the Windjammer staff was great and I always found someone to bring me a mimosa. My favorite breakfast on the ship was a pineapple, strawberry, cucumber and mint juice and a mimosa (while my husband had weird eggs). Must check out the tutti salad lunch on sea days in the main dining room...only runs from 11:45-1:15. They have the best desserts and buffet on the ship. They always had a flavorful curry and the caramel cake is to DIE for! Flan was good here too. No pool in the Solarium on this ship, a little disappointing and no music, as stated earlier. Loved the casino on this ship....the bartenders and the drink runners are all fantastic. Won bucks on the slots and tables here, which is always fun. The red party and white party were just okay. Karaoke is fun and the band Temperatures at Dazzles was fantastic!! Our favorite bars were Rising Tide and Trellis (went here every day for a before dinner drink). Oh, the specialty dining 150 was GREAT!!! That was my favorite specialty dining spot. The grey goose martini, bread, entree were the best. The fried cheesecake was off but not terrible. Give Harmony a shot! We all had a great time. Read Less
4 Helpful Votes
Sail Date: April 2019
This was our first cruise, no idea what to expect but oh boy, we were not disappointed! We are a family of four (10 year old daughter and 13 year old son) and this was the best holiday we’ve ever had. We arrived in Fort Lauderdale the ... Read More
This was our first cruise, no idea what to expect but oh boy, we were not disappointed! We are a family of four (10 year old daughter and 13 year old son) and this was the best holiday we’ve ever had. We arrived in Fort Lauderdale the night before after the million year journey from Australia. We stayed at the Rhodeway Inn which was basic but I highly recommend. The Rhodeway offered transport right to the door of the Royal Caribbean terminal and we on the ship in less than 30 minutes. Not that we knew we were on a ship... this thing is massive!! I could honestly not cover everything it has to offer in one review but the highlights for us were: - Food. Variety, quantity, quality, just everything about it was 10/10. - Drinks. We originally didn’t purchase the package but once on board they had “buy one get 50% off the second”! This proved to be awesome value as we were easily drinking over 10 cocktails a day! The drinks were incredible and available everywhere, I especially loved the Bionic Bar! - Kids/Teen Club. We hardy saw our son. He would hang out at the teen club most the time and wouldn’t be back til 1am. He stayed out later than us!! He said it was the best time of his life and was quite upset once it was over as he had made so many friend. Our daughter was able to sign herself in and out of kids club at will but preferred being at the pools and slides. - Entertainment. There was always something going on and a surprise around every corner, from the pool games to the piano player that would pop up in the elevator! The atmosphere everywhere was so fun and the positive vibe of the ship is just incredible. I wish I could live here! Ports: Haiti - we chilled at the beach with a view of Harmony in the background. Our drinks from our drink package were included here and lunch was to die for! Jamaica - we did a trolley tour of the local area which we arranged in the port itself, $20pp and fantastic value. Souvenirs out of the port are so much cheaper. Mexico - We arranged our own excursion to Mr Sancho’s all inclusive resort. $55pp with all you can eat and drink. Can’t rate this place highly enough, definitely consider it! Side notes: Internet is super fast and reliable everywhere on the ship. Each and every staff member we encountered was perfection. Wonderland is a must do. Make show reservations early online so you don’t miss out! Grease was fantastic! Despite this being a 7 day cruise, I feel like we barely touched the surface of what this floating city has to offer and could have easily stayed twice as long. We are planning to make the long journey back in a couple of years for my husbands 40th. The kids are already on the countdown! Read Less
2 Helpful Votes
Sail Date: March 2019
What a great ship, this was our second time on Harmony and she continues to impress. This time around we opted for the 9 night itinerary and I don't know how we can ever go back to a 7 night cruise. One of the reasons Harmony ... Read More
What a great ship, this was our second time on Harmony and she continues to impress. This time around we opted for the 9 night itinerary and I don't know how we can ever go back to a 7 night cruise. One of the reasons Harmony continues to impress is the staff, the ship is great don't get me wrong but the staff from Captain Johnny, Mark the cruise director to our cabin steward and everyone else was great. We stayed in a Grand Suite which was perfect for three people, plenty of storage space and lots of room in the cabin. One of the perks of being in a suite was that we get access to Coastal Kitchen which was fantastic, Aysun the manager and the entire staff was very helpful and extremely friendly, the food was great, quite a few steps up from the dining room. We also dined at Park 150, Chop's and Jaime's which were fantastic as well, absolutely no complaints about the dining. The only entertainment we watched was the aqua-theater, comedian and the magician and all were great. We didn't attend Grease because we have seen it before and I find it to be to long of a show. The night life on the ship was okay but the nightclub almost never opened before 11pm and by the time it did open it wasn't very lively. On this 9 night itinerary we went to Nassau, St. Thomas, St Maarten, San Juan and Labadee. Nassau is nothing special, you can walk the downtown in an hour, and Atlantis is extremely overpriced, $200 to enjoy the water park is a bit steep. In St. Thomas we walked the downtown on our own which is always nice but you can see that not all of the stores have reopened after the hurricane. In St. Maarten we decided to book an excursion to Maho beach so we can watch the planes fly overhead, this is my only complaint about the entire cruise, the tour was advertised as being 4 1/2 from the time you leave the pier until they drop you back off at the ship. The entire excursion took us 6 1/2 hour leaving us no time to see anything else in St Maarten which happens to be my favorite of all the ports. The two extra hours were due to lots of traffic and our tour operator not being in any rush to get back. Maho Beach, the beach itself was overly crowded making it almost impossible to navigate around so we decided to grab a table at the restaurant to enjoy some drinks and watch the planes until we were rudely told that if we were not eating we could not sit at a table, we took a look at the menu and everything was extremely overpriced so we went to the outdoor bar instead, again at the bar everything was overpriced 2 mojitos and a pina colada was $30.00 and it didn't contain much alcohol, the entire experience felt like I was in a tourist trap. In San Juan we booked a city tour with a stop at the mall, the city tour was great, we learned a lot about Puerto Rico's vast history the stop at the mall was nothing special but I definitely recommend a city tour. We also walked around Old San Juan which is beautiful. In Labadee we kept it simple and spent the day at the beach, Barefoot Beach which is only for suite guest was beautiful, not crowded with plenty of chairs, access to the beach, its own bar, buffet and restrooms so we had no need to leave. The ship overall was great, we had no complaints about the ship, the service and the crew. One thing that continues to bother me though is the drink package policies enacted by RCCL. For those that don't know, if you plan on purchasing a drink package everyone in your cabin must purchase one as well, whether it be an alcohol package or soda package. I know the cruise line is trying to prevent people from abusing the package but when you book a suite you have access to The Suite Lounge and Coastal Kitchen were drinks are already provided so it seems a bit redundant to make everyone purchase the package if you're in a suite. Read Less
2 Helpful Votes
Sail Date: March 2019
This ship was great, since we are now doing the suite life, the suite lounge and staff were great, from the time we got on till we got off. I would recommend this cruise to anyone. We had the dining plan so only ate once in the main ... Read More
This ship was great, since we are now doing the suite life, the suite lounge and staff were great, from the time we got on till we got off. I would recommend this cruise to anyone. We had the dining plan so only ate once in the main dinning room. The food was great at every venue. Found our new favorite restaurant was Wonderfand. The food was both fun and amazing. The wemsical and happy attitude of the staff was great. Even though we had a group of 5 thus having a odd number of people at the tabl. Food at the coastal kitchen was both well presented and tasted outstanding. Told the family that they had to try something different that they had not eaten before with every meal. While at Labadee we had a Cabana on barefoot beach, this was. One of the best days on the trip. Best no paperwork when disembarking. With luggage valet we were off the sip in less than 5 minutes. Read Less
4 Helpful Votes
Sail Date: February 2019
Warning, long review incoming. We have sailed Disney three times, and this was our second RC cruise. First time on this class ship. Ship/Cabin: Getting on board was a breeze. We were emailed and asked to show up not before noon. ... Read More
Warning, long review incoming. We have sailed Disney three times, and this was our second RC cruise. First time on this class ship. Ship/Cabin: Getting on board was a breeze. We were emailed and asked to show up not before noon. We showed up at noon and were on the ship by 12:25. Our room was ready at 1:00 and our luggage was already there. Very nice sized balcony room, and worth the price in my opinion. Plenty of storage space for two people. The balcony is my sanctuary and is needed for me. We purchased the deluxe beverage package and VOOM for one device. The app is nice but needs work. We were able to relax, and had a small lunch in the Solarium Bistro, then walked around and tried to find our way around the ship. We also did the Ultimate Abyss slide right away, and that was a lot of fun. This ship is AMAZING! I do not like crowds, and there were over 6000 guests on board and I only felt the crowds poolside on days at sea and at a couple of shows. I love the design of this ship. Also, the water slides were an absolute blast. Almost 70 steps to climb, but I did that multiple times each day (8 was my record, and loved the green slide). There are places to relax and have quite when you want. I love the Solarium, but no pool was a bit disappointing. Days at sea were very relaxing there, and it was still a very short walk to the Water Slides. I spent about 20 minutes in the Casino (too smokey for me) and did walk around a lot. My wife and I avoided the elevators, so we got a decent workout walking stairs. We also used the gym three times and the walking/running track on deck 5 often. I gained a few pounds, but the stairs and walking helped keep that number low. I love the options and activities on this ship. Dining: Dinner (SILK, deck 5) day one was the first disappointment, and set the tone for mediocre dining the entire week. We were my-time dining, as "traditional" was already full when we booked 14 months earlier. We were sat right away, and we had mentioned that we wanted to sit with other people and not at a two seat table. This did cause some confusion by the terrible hostess, but eventually someone was able to tell her what we wanted, and we were sat with two other couples. The food was ok (salmon overcooked, lobster tails had one that was good, one was rubbery), the service was terrible and consistently bad in the main dining room. I never did get the name of our assistant waiters, and we had three different waiters/assistant waiters the four nights we ate in the main dining room before deciding to call it quits. It became a joke at our table to see what they would mess up first. One night, the appetizers were almost completely finished before we had our drinks. Another night, one person was delivered the wrong entree and wrong desert. Another night, someone asked for two different appetizers, and never received them. Another asked for two deserts and only got one. I asked for and received the wrong desert twice. After the 4th bad main dining room experience, we were done. I booked the Solarium Bistro for dinner one night, and that was the best dining experience of the week at that point. I was fine with pizza or hot dogs or whatever the rest of the week, but someone suggested Wonderland. We decided to do that, and while I am not happy about being steered to upscale restaurants because of terrible service, we both loved the food and service and wonderland, and I tipped and extra 25% to Maria, since the entire experience was great. Basically, Wonderland gave us what we had received with no up charge when sailing Disney. You do get what you pay for. Maybe I get a suite next time, since that would more accurately compare the two lines? Eating in Coastal Kitchen would be much nicer I imagine. We usually had breakfast or lunch, rarely both. I enjoyed Mini Bites since they had a made to order omelet option for breakfast. We also both enjoyed the Solarium Bistro for any meal. We had pizza once, and a hot dog on the boardwalk once. We only ate in the Windjammer once during lunch while in port. Too crowded to be enjoyable, though the food was fine. I preferred the Solarium or Mini Bites to the huge buffet. I would rather have fewer options in a less crowded area. Service: My wife and I were celebrating our 30th wedding anniversary and also her birthday. We booked this while on board Independence of the Seas in 2017. While the travel agent "made a note" of our reason for the celebration, and so did the phone agent I spoke with when booking show times, the day came and went with zero acknowledgement. That was my first trip to Guest Services. The agent apologized and offered a bottle of wine. Sure, it was kind, and something. Just sad that I had to mention it. They also forgot her Birthday. How hard is that one? You have everyone's birthday on the ID they use to get on board. Again, Disney makes you feel welcome, Royal may do that for Diamond types, but I am not there. The cabin was kept spotless, and the beverage service throughout the ship was amazing the entire week (except in the main dining room. I know, same people). I made a second trip to guest services after our 4th bad experience in the Main dining room. She offered to remove the prepaid gratuities. I declined. The staff was all working hard, just needed either better training or management. I just used the cash I had brought to tip the bar service I enjoyed and the cabin attendant instead of giving extra to the waitstaff. Entertainment/Activities: We love the aqua show, and I got to see it a second time by just hanging out by the rock climbing wall. There are chairs there, and some were open right before show time. We liked Grease, but had seen it before and often enough that it was just OK for me. The had to alter the story a bit for time and no intermission. I absolutely loved both comedians. I did not go back for the family friendly version, but heard that was good. Voctave was also very good. Columbus could have been skipped. It was ok. I see enough ice that I skipped the skating show. I mentioned the smoke in the casino, other than that there is plenty to do while on board. I was never bored. Zumba poolside, different contests and activities and dance party's. We both had a blast, and it was a memorable week with a few hiccups and mediocre dining. Ports: Labadee. Rented a cabana and loved the day of relaxing. Food was fine. I fed the local starving dogs that were around (they liked the chicken), and wanted to rescue them. Jamaica: Did not do much. we shopped, then got back on board and braved the WindJammer, then hit the pools and waterslides since they were not crowded at all. Cozumel: been here plenty of times. Did a bit of shopping and got back on board the not-crowded ship. Will I go again? Probably. I will either pay extra for a suite, or pay for a dining package. I have to do math to decide if Disney is worth the extra expense. I like all the activities that RC has on board. I will cruise again, I may need to look at other lines. Read Less
6 Helpful Votes
Sail Date: January 2019
We have previously been on the Oasis and Allure. We were excited to go on the Harmony. As expected, the Harmony is a gorgeous ship. I love the Oasis class ships, as they are easy to navigate and all the neighborhoods help to spread the ... Read More
We have previously been on the Oasis and Allure. We were excited to go on the Harmony. As expected, the Harmony is a gorgeous ship. I love the Oasis class ships, as they are easy to navigate and all the neighborhoods help to spread the people out on the ship and help make it feel uncrowded. The shows on this ship are absolutely top notch. Grease was, by far, the best show we've seen on a ship and so fun! Every single show on the ship is just amazing. The ports were great, too. Between the ship, shows and ports, this had the potential to be the best cruise we've ever gone on. But... We usually go this particular week because it's between school breaks in the U.S. so we've found it a good time to cruise when there isn't many kids. Except this year! We were told there were 1,500 kids on the ship!!! That was way too many! Children were everywhere, even where they shouldn't be (solarium, bars and hot tubs). From what I understand, RC was offering a "kids are free" promotion that might have been the reason why it was so inundated with little kids. There was a Jewish holiday that week so there were certain things done that week to cater to the Jewish passengers (changing the Solarium Bistro to a kosher restaurant, for instance). It seems like it would have been better to set up the kosher restaurant away from the Solarium, since that brought kids into that area. Most of the other passengers on the ship were from Brazil. You can tell that customs are different there, as the entire time people (especially children) were cutting in lines and behaving in a way that most Americans would consider rude. We alternate between Royal Caribbean (because their ships are just magnificent) and Carnival (which really are a bit more fun). Whenever we go on Carnival, I find people turn their nose up about it and want to make comments about the kids or lower class of people on the ships. I can honestly say that this was the worst experience I've ever had as far as fellow passengers on any ship. Hot tubs were full of toddlers in swim diapers, leaving no room for adults. Some families had to be told over and over again that they couldn't have their kids in the Solarium. Kids were constantly cutting lines. I was kicked hard in the back in the pool by a bigger kid who didn't even take the time to apologize. Another thing we saw on this ship that we haven't seen before was 2-3 small dogs. Sorry, but a miniature poodle or a yorkie is not a real service dog and have no place on a ship! A couple we met in the hot tub (which we could only get in at night when people finally got their toddlers out of there) told us that one of the dogs was left in the cabin all day while the lady who brought it was on an island and it barked non-stop, causing them to avoid going to their room at all. In summary, I can only say that the Harmony of the Seas is a fabulous ship. It's a marvel on the sea. If RC continues on this quest to fill the ship with as many kids as possible, though, they're not going to remain our first choice. We get very little time off work and choose a cruise to relax. When you can't go into a pool without getting splashed and kicked, can't get into a hot tub during the day due to it being full of kids with floaties on their arms and swim diapers on and can't even escape to the Solarium without waiting for kids to be served sodas at the bar before you, it really deters from the relaxing trip we had hoped for. Read Less
1 Helpful Vote
Sail Date: January 2019
This ship is not for everybody. I do not recommend this cruise for people who don't like crowds (usually military, law enforcement, etc). Their were 5500 people on this ship, not including the help. There are two small pools that ... Read More
This ship is not for everybody. I do not recommend this cruise for people who don't like crowds (usually military, law enforcement, etc). Their were 5500 people on this ship, not including the help. There are two small pools that are always packed and people leave their towels on the chairs for hours. Even though a sign is posted, towels will be removed after 30 minutes, they never were. If you want a chair by the pool, recommend going at 7:30 am. Their were always long lines for restaurants. Dinner at the nicer restaurants was excellent. However, recommend you make reservations at these restaurants as soon as you book the trip, otherwise you will be waiting 20-30 minutes to be seated. We tried making reservations a couple of weeks prior to the cruise, but had to settle for an early seatting, which made it difficult on days we were in port. In regards to shore excursions, book them as soon as you can. Many sold out quickly. The snorkeling in St Maarten was fantastic and we had so much fun, but the city tour in Puerto Rico was okay. The guide basically drove around and parked three times and said you have 15 minutes to explore the area. I would call it more of a drive-by. You will pay approximately $17 a day for tips and they also automatically charge a tip to your drink bill if you did not get the drink package. Make sure you read your receipts! They charge you a tip and then at the bottom of the receipt they request an additional tip. Some people think this is the tip. The room was nice and clean. Housekeeping was there everyday to keep it tidy. We booked the cruise shuttle from the airport to the ship. After waiting for over an hour, we finally got on the bus. You can Uber it and it is cheaper. Even though we had to wait, it was nice to have the bags put on the bus and not have to deal with them again until we got to our cabin. Recommend only tipping the bus driver $1-2 and leave some extra for the porter. He is the one to make sure it gets on the ship. Are bags arrived safely in our cabin. The embarkation was smooth and fairly quick. You can't enter your rooms until after a set time (can't remember), recommend packing a pair of shorts and flip flops in your carry-on bag to change into as soon as you get onto the ship (only if your coming from the frozen tundra and still wearing jeans). Also, recommend you book your shows on the ship right away. You get early seating and a guarantee you can all sit together. It's okay if you do not have a reservation, but some shows fill up quickly and it is hard to get a seat together. Read Less
1 Helpful Vote
Sail Date: January 2019
We decided to try a very large ship after being on the smaller to medium sized ships. The largest ship previously was the Liberty of the Seas. We had some issues with our hotel (Days Inn) and taxi ride to the pier but were able to get ... Read More
We decided to try a very large ship after being on the smaller to medium sized ships. The largest ship previously was the Liberty of the Seas. We had some issues with our hotel (Days Inn) and taxi ride to the pier but were able to get on the ship very easily. Although the ship is very large, it was not very difficult to navigate except for Deck 6 which does not go across the ship at all. Thus you need to know how to get to the Schooner Bar and Boardwalk but it only took 1-2 mistakes before learning. The elevators were very crowded on the first and last days but rarely in between. Our balcony cabin on deck 9 was wonderful and roomy with plenty of storage space. Our cabin steward was great though we have been used to meeting on day one and we did not meet until day two. Though we were near Dazzles, we never heard much noise. The food in the restaurant was excellent and the menu choices over the balance of the cruise were pleasantly surprising in that they contained items that are also served in the specialty restaurants. We were a bit disappointed that there were items that had a surcharge and that roughly 75% of the menu was the same each day. However, with over 6000 passengers, I guess they have to do it that way. Service was mostly excellent though on one day the service was very slow and it took over 2 hours to eat. We had "my time" dining which allowed us the flexibility we wanted. The Windjammer was very good for breakfast but we didn't discover crepes and eggs prepared as you want them (in the back area) until the next to last day. We loved the Park Cafe and Solarium bistro as a nice change and enjoyed a free breakfast at Johnny Rockets. We also had a great meal in Chops- which is always excellent. The ship has multiple activities for kids of all ages and adults and the shows are held at multiple times and days though only one was before 5 PM. The pools were very crowded and you may not get a chair near where you want unless you are a very early bird or are very lucky. This could be a concern for those with small children. The mini-golf, zip-line and basketball courts were rarely crowded and the lines for the water slides and Abyss moved fairly quickly. There are also multiple club areas to visit at night. We especially enjoyed Dazzles Decks 8&9- though it is loud) and the Jazz Club on Deck 4. We did not like that the ship charges for popcorn at the shows and the cost of the arcade games ($2-2.50 each) are too expensive and can really add up very quickly. The soft serve ice cream (free) was great. The shows- especially Grease- were first class and highly enjoyable. The stars of Grease also held a concert in Dazzles one night and there was an informal talk in the Jazz Club one morning. The Captain and crew were very entertaining as well. There were popular theme nights activities on the Promenade and a parade featuring the major holidays held twice during our voyage. We enjoyed the ports but mainly because we stayed on the ship where we had almost full run of the pools, etc. with no crowds. We did take the ferry in Phillipsburg but all there was on the other side was a beach and more shopping. We do not believe that you get any bargains in the Caribbean- no matter how much they push it. We took a nice tour in Labadee (Labadee Traditions) where we learned about their culture and lifestyle. Otherwise, we were disappointed that there were "tours" on Labadee that charged you to go to a beach or child's play park. Of course, you can walk to the more rocky beaches for free. We were also shocked that they charged (a lot) for a tour of the bridge or a tour behind the scenes. Disembarkation was slowed by the Govt shutdown as some customs agents were not working so it took almost 3 hours to get through. At least we were not in any hurry. While I have no qualms about trying a mega-ship again, my wife felt there is just too much walking that has to be done to get from place to place. Maybe when her knees are better, she will feel differently. The smaller ships offer a nicer intimacy that this ship cannot quite match. However, if you have a family trip planned, you cannot beat a ship like the Harmony We will be making a family trip on the Allure soon. However, we are disappointed that RCL will no longer have the Dreamworks characters. We feel this is a mistake on their part. The kids we saw enjoyed meeting the characters and getting their faces painted. We hope that, at least, can continue. Read Less
1 Helpful Vote
Sail Date: December 2018
Amazing ship, plenty for all age groups. Our group consisted of ages 12-50yrs One in the a party was a first time cruiser and worried about whether he would enjoy the cruise experience - needless to say he did ! We did 2 back to back ... Read More
Amazing ship, plenty for all age groups. Our group consisted of ages 12-50yrs One in the a party was a first time cruiser and worried about whether he would enjoy the cruise experience - needless to say he did ! We did 2 back to back weeks. The entertainment was superb, our particular favourite being The Fine Line aqua show - the talent of the performers was outstanding, in sometimes tricky conditions. Staff are chirpy and cleanliness is second to none. We never had to wait for any length of time to be served at any bar. Food is outstanding. Main Dining (silk) room waiters and in the Windjammer are superb. Our cabin steward quietly and discreetly went about his daily chores. We looked forward to the daily updates from the bridge by Captain Johnny. The stops at Labadee made for a great chill out day at the beach. And this is where my only complaint would come in. A beech staff member did not seem to employ the same ethics that RCI staff on ship employ. We were happily sorting out our lounger, when a staff member insisted he did it, then stood staring at me waiting to be paid. He gave a disgruntled moan when he received $1USD (clearly he felt the 60 seconds he insisted on doing was worth more!). I watched him do the same with other families. I will add he was the only one displaying this behaviour, I watched plenty of others happily helping and then moving to the next family. We did RCI organsied exursions and they were all amzing in terms of quality offerred with value for money. For the age range in our group this ship was perfect, and despite being fully booked, it never felt crowded anywhere, loungers were alwyas available, and seats usually available at shows if guests had not reserved any. We haf some issues with commincation from the bookings/admin office, with vital documetnaiotn whcih ahd not been sent to our travel agent - the guest services staff on board tirelessly worked to resolvethis if us. all round GREAT STAFF, GREAT SERVICE and A GREAT TIME was enjoyed. Disembarkation is slow once off ship, and something needs to be done in regards to the customs process, only 2 desks open, ! Read Less
3 Helpful Votes
Sail Date: December 2018
Embarkation was smooth. Disembarkation took a little longer. The ship was at capacity but you couldn't tell with so many activities, shows, shops, dining, etc., Our cabin was nice. We had the virtual balcony cabin. Next time ... Read More
Embarkation was smooth. Disembarkation took a little longer. The ship was at capacity but you couldn't tell with so many activities, shows, shops, dining, etc., Our cabin was nice. We had the virtual balcony cabin. Next time I'll just get a balcony. Dining was a great experience. We were attended by two brothers from India. We saw all the shows and hung out in the dance club Bolero. The aquatic show is a must see! Service on the ship was excellent. I had to make an emergency call home and without question the officer hand me the phone. As for ports and excursions, Ladadee I overcame my fear of heights and did the zip lining from that 500 foot mountain! Jamaica we did the Bamboo Beach excursion. If the weather was better, it would have been more enjoyable. Cozumel, we walked around downtown. We will definitely cruise again with RC!! Read Less
8 Helpful Votes
Sail Date: December 2018
I want to make it clear that most people may find this cruise/ship wonderful and may leave thinking that it was the best vacation of their life. This review is about why it feel short of our expectations due to dietary needs, food, the ... Read More
I want to make it clear that most people may find this cruise/ship wonderful and may leave thinking that it was the best vacation of their life. This review is about why it feel short of our expectations due to dietary needs, food, the ship and service. This was our fourth cruise. Previously we have been on Regal Princess and the Celebrity Reflection two times. This was our first time on Royal Caribbean and most likely our last. We are married and in our mid 30’s. We booked this trip about 4 months before sailing and got a balcony room on the 6th floor starboard side. I really liked the location of our room, as it was so close to many of the places one needs to go on the ship minus the top decks. The room was beautiful, very well laid out, a huge amount of storage, a very nice size balcony with chairs that came with footrest. The hallway by our room smelled weird, like sawdust, or wood chippings. It was strange and never went away. The ship itself is gorgeous, wonderfully decorated throughout with every possible amenity (some included some not) The Gym was large and very well equipped. The adult’s only solarium is huge, very nice and a quiet escape from the crowds and hoards of screaming children. We didnt like how the ship layout is disconnected from the sea. No place to dine with a view of the ocean. No outside eating at the buffet. No outside venue except for pools, slides and mini golf. Every venue is inside. I missed the ocean on the cruise, oddly enough. This also made me want to spend time in my room so I could be on my balcony. Why three stars? Food: fell short based on our previous expectations. Not just in quality but more so in selection. Dining room menus were unimaginative and boring at lunch and dinner. Most nights we said, “hmmm, I guess this one” it wasn’t exciting. While the food that came out was responsibly good but again nothing that stood out. The same goes with the desserts. We ate all of our meals in the dining room except for three. One dinner we ate at Chops. Service, food and venue were amazing. Nothing more to add. The other two meals regrettably were eating in the Windjammer Café. Windjammer Café was terrible, gross and overcrowded. The buffet on this ship is tiny for the amount of passengers and the size of the ship. It is so overly crowded that one can hardly ever find a seat or one spends 15-20 mins looking for a place to sit. Not only was the venue too small but the food offerings were limited to the point that on the first day, I kept walking around thinking.. is this it? There are no more options The buffet is separated into two sides, one on the port side and one on the starboard side. They are identical in offerings. There are four stations: 1. Sandwiches and Pasta Salads, 2. Pizza, burgers and hotdogs, 3. Salads and veggies 4. One carved meat, Indian food and rice. All stations stayed the same except the carved meat changed. This was the most limited buffet we have seen. The buffet on both the previous ships we have been on not only were larger in size but in selections as well. Plus, the selections changed daily. While we only dined here twice, we came here multiple times to take a look and left due to the selection/crowd. Service: Service in most areas of the ship were what we expected. Friendly, quick and attentive. However, in the main dining room the service at lunch and dinner was horrible and sometimes embarrassing. On multiple days, incorrect food was brought to the table, items were forgotten, drinks were never brought, we waited 45 mins for eggs and we were completely forgotten about twice. Dinner service was always wonderful. While we are realist and understand mistakes happen, these items were a real blunder for us. Especially since the buffet was bad in our opinion that we had to eat in the dining room. We did tactfully let the manager know and it our concerns were addressed with understanding and apologizes. After voicing our concerns, we were regularly checked-up on by the manager at every visit to the dining room. Fellow Passengers: While I never let this effect my vacation too much, on this ship it was hard to ignore the fellow passengers. There were TONS of kids. I was expecting a large number of kids, but there were A TON! Running through the hallways, chasing each other on the stairs, running around the dining room. Luckily, there was the adult only area for the sea days and relaxing. Passengers making political statements: While this matches the political turmoil in the country, we saw many people wearing political statements with their attire. Not only was there a large amount of red hats, there were loud conversations that seemed poorly timed. While everyone is entitled to their opinion, we are all on a ship together and all come with different views. There is no need to publicize your political opinions with tacky clothing and loud conversations during dinner. One in our party is Gluten Free. Gluten Free: This ship fell short of Gluten free options. While they did a good job at pre ordering meals at dinner for the next day, the options in general were meh. The buffet had two options that never changed. Also, there was inconsistent labeling across the ship for all dietary needs. On celebrity, every edible items in all venues are clearly labeled. We spent a large part of every meal navigating the gluten or settling for food that was unappealing. Read Less
9 Helpful Votes
Sail Date: December 2018
I wasn't sure if I would enjoy so many people on a ship, and that did not really bother me. What i didn't care for is how Royal Caribbean addresses it. You need to plan, plan, plan and reserve, reserve, reserve meals and shows in ... Read More
I wasn't sure if I would enjoy so many people on a ship, and that did not really bother me. What i didn't care for is how Royal Caribbean addresses it. You need to plan, plan, plan and reserve, reserve, reserve meals and shows in advance on their horrific online system. You don't have information to work with at the time such as which nights are formal nights and other events on the calendar when making these reservations. I felt the food on the Harmony in the Windjammer and dining room was the most mediocre I have had on a Royal Caribbean ship. Having to pay extra for specialty dining to get good food seems ridiculous, but also everyone's opinion will vary. Making reservations for dining on the boat proved to be very limited availability. We found Johnny Rockets and Sobor to be big disappointments, but Wonderland to be a must do experience. The addition of Central Park and Boardwalk was a pleasant addition, as we loved evenings in Central Park. The pool configurations for adults traveling without children was also disappointing. There is no pool in the Solarium for adults only, and the small pool for adults only is lumped together with the other 3 main pools. This boat design allows for very little shaded spots for relaxing by the pool that isn't next to the "smoking section" set right next to the pool. So much of the boat provides little or no view of the ocean, which was a disappointment compared with out last 5 RC cruises. If you are an activity junkie, than this ship is for you. Lots of different activities and areas to do things. The Fine Line Aqua show was amazing, one of the most entertaining and interestingly different shows I have ever seen. Mo5aic was the headliner and we thoroughly enjoyed it as well. The comedians were very funny in both the adults only show and family friendly show. We had a ocean view balcony, and felt it was one of the roomiest and well laid out cabins we have ever had, and we have always had at least an OC balcony. Embarkation with most information done in advance and your cards waiting for you in your room was smooth and quick. There was a little delay, but rooms were ready by 1pm. We sailed off the ship, using the express service for $25 per bag that sends you luggage directly to the airline. You have to have a flight that leaves no earlier than 11:30am to use this service. All of our previous trips have been with our children traveling with us from the time they were 8 and 6 until late teens, so this is the first adult only cruise. I might be inclined to investigate options for more adult only cruise lines in the future. We love the fun, activities, sports, etc., but having all of the hot tubs crowded with unattended children was a big turn off. It left the Solarium hot tubs cheek to cheek full the entire cruise. Definitely get the WOW band to not have to keep up with you seapass card, especially for drink packages. Read Less
1 Helpful Vote
Sail Date: November 2018
It was my 50th birthday and I heard so many wonderful things about these huge Oasis class of ships! I researched obsessively about what room to choose and ultimately went with Room 12599, on the starboard side of the ship overlooking ... Read More
It was my 50th birthday and I heard so many wonderful things about these huge Oasis class of ships! I researched obsessively about what room to choose and ultimately went with Room 12599, on the starboard side of the ship overlooking Central Park. It was lovely! I have a fear of heights and don’t like balconies overlooking the water. But the balcony overlooking the park was cozy and just perfect. Central Park itself is on Level 8. The rooms overlooking the park on Level 9 do *not* have balconies. Levels 10, 11, 12, and 13 have balconies overlooking the park. After reading other reviews, I didn’t want to be on Level 13 and risk hearing the pool noise overhead. Level 12 was perfect because you could hear live guitar music at night but it wasn’t too loud. Ship was magnificent as was entertainment. Service so so friendly. We liked the buffet better than the formal dining rooms (not the uncharged specialty restaurants). Dinner at Wonderland was unforgettable. Trip of a lifetime! Read Less
5 Helpful Votes
Sail Date: November 2018
Great Ship, Wonderful Service, Even full (6700 passengers) it did not feel crazy crowded. We ate mostly in the MDR thought the food was good. Really enjoyed the Mediterranean Food at the Solarium Bistro for Dinner. We like to eat lunch in ... Read More
Great Ship, Wonderful Service, Even full (6700 passengers) it did not feel crazy crowded. We ate mostly in the MDR thought the food was good. Really enjoyed the Mediterranean Food at the Solarium Bistro for Dinner. We like to eat lunch in the MDR on sea days, but the menu was pretty limited - the great thing is there’s a buffet in there that you can also use if you don’t see what you like on the menu. Windjammer was pretty busy for breakfast- we tried to eat at the MDR when we had time. Saw most of the shows, they were ok, the standout was Grease. The ship is great for families. We loved Labadee - did the Dragons Breath ZipLine - really enjoyed it. We took a taxi to Paradise Beach in Cozumel - it was fantastic. Climbed the Dunn’s River Falls in Jamaica - loved it! Our favorite neighborhood was Central Park - it’s beautiful and never very crowded. Read Less
8 Helpful Votes
Sail Date: October 2018
This was my first time ever cruising and probably my last with Royal Caribbean. Most of the restaurant servers are wonderful, very friendly and professional. Most of the housekeeping staff are great and the rooms and the ship are ... Read More
This was my first time ever cruising and probably my last with Royal Caribbean. Most of the restaurant servers are wonderful, very friendly and professional. Most of the housekeeping staff are great and the rooms and the ship are impeccably clean considering there's 6000 people on board. The cruise director was hilarious. Everyone else needs to return to customer service training or get a better understanding of their jobs... customer service! Perhaps spend some time distance learning with Las Vegas hotel staff, they know how to treat guests. The lack of communication on the ship was the most irritating part of the whole cruise. I thought that they would be, literally, running a tight ship, but events, restaurant times, etc were all poorly communicated to us. Even more annoying that staff would look at you like you were crazy for not knowing what time a restaurant closed. Also, it seems that most things on the cruise close after 7pm! This makes for a very boring time unless you like go dancing or drinking (which still closes around 1:30 am). The times we stayed in each port were extremely short. We only stayed in the Bahamas for 5 hours! You don't have much time to do much in any of the islands except go one shore excursions and lie on the beach for a couple of hours. Maybe if you're a beach bum, this is fine, but I would've liked to explore the islands and visit different places while on the shores. However, all cruise lines may not be able to stay in ports for long and maybe I just need to fly to these islands rather than cruise to truly enjoy them myself The shore excursions were okay. The only one that was questionable was the 5 Star Island tour in the U.S. Virgin Islands since all they did was take us to shops and drop us off at the beach. But, I will cut them some slack since so much of the U.S.V.I. is still damaged by hurricanes Irma and Maria and the tour may not have been able to show us everything they usually would. Most of the food on the ship needed salt. But I guess you can't expect excellent food when it's being mass cooked. And one huge problem I had with the ship was how small the pools are. They are about 2 inches long with so many people stuffed inside them trying to swim. Being on a ship is a fun way to travel, but after this experience, I'm definitely not itching to go on another cruise, especially not another Royal Caribbean. Read Less
3 Helpful Votes
Sail Date: October 2018
My husband and I have done several cruises always have a great time but let me start by saying this by far great customer service which we have not felt this way in a long time. Shout to all staff we interacted with through out our 7 days ... Read More
My husband and I have done several cruises always have a great time but let me start by saying this by far great customer service which we have not felt this way in a long time. Shout to all staff we interacted with through out our 7 days cruise but hands done to Mercelyn, Igede, Joseph and Richard from On air bar, Nizar and Imade from American Grill Icon dining. Since day 1 we encounter smiles, lots of laughs, service was just great!! Never change that great attitude you have!! We are already looking to travel again, we love cruising but this experience made us feel special! Lots of entertainment through out the day. I am happy that the formal nights were actually formal. We have encountered in our previous cruises that people are not using the proper attire for these 2 night of formal attire in the dining area. They should not be permitted in the dining area if they aren’t willing to dress up. There are lots of eating options for those who aren’t willing to dress up. Read Less
4 Helpful Votes
Sail Date: October 2018
We had a great time on Harmony of the Seas with our family of five! Embarkation was different from the last time we cruised with Royal 5 years ago. You don't get your seapass card until you get to your room. You had to go through ... Read More
We had a great time on Harmony of the Seas with our family of five! Embarkation was different from the last time we cruised with Royal 5 years ago. You don't get your seapass card until you get to your room. You had to go through security first and then in line for check-in. I had already filled out all the paperwork online before including photos, but they still took new photos there. We had two rooms. We had to go to guest services to see if we could get another card to get into each other's room. We were able to get second cards which worked out perfectly. The first day had some moments where the staff seemed new and unable to answer questions. We bought 4 soft drink packages and the employee seemed distracted with helping everyone but us. Guest services had a line before the line and the employee told us no we couldn't get the second card to the room but stand in line if we wanted. We came back later when the line was shorter and got the second card so that employee was giving out mis information. Buying shore excursions on ship with two rooms was a pain. We had to get help several times. Tickets weren't able to print out and they were not delivered to our room, so I had to go back down the next day to get them printed out. We had a large balcony room - much bigger than any previous ship we had been on. Very nice, spacious and modern. We liked it a lot. We had lots of bags, so hiding them out of sight wasn't possible. We also had an interior room - again very nice, modern and spacious compared to previous cruise cabins. Our attendant was wonderful! He kept the room clean, we got towel animals and I was very happy with the attention to detail. The ship is everything everyone said it would be. Yes there were moments and locations with overcrowding - Can't get into Windjammer on day one. Elevators were impossible after muster stations or shows, but we dealt with it. Overall the crowding wasn't that bad. Muster stations have changed!! We went to the ice skating rink and sat in air conditioning and watched a safety video. Very different and welcoming! Main dining was great. The first night was a little hectic and long but after that our waiters Robin and Giomire were fabulous. My kids had their appetizers as soon as they sat down. Food was excellent. However, the variety was limited. By the 7th night, I was getting tired of some of the same foods. No more singing to you and no more 'theme' nights. The last night they did sing - very nice! No more midnight buffets. However, one night in the windjammer they had chocolate festival. We ran up there to get chocolate covered strawberries and they were already out. I heard a kid broke the stand. I have a curse where I never get them on a cruise and the curse continues. Windjammer was what everyone talked about. Very crowded, felt cramped. It was long and windy but tight. Food was great on somethings and not so much on others. Their scrambled eggs were runny. Mini Bites was perfect to eat at while swimming. We loved eating there. Kids loved the all you can eat pizza at the Sorrentos. After 9pm - you can only get pizza at sorrentos, everything else was shut down! Kids loved the ice cream machines!! Yogurt was only on certain days. Ice cream was only available during certain hours but the kids figured that out quick! Shows were excellent. Grease was great! It was long and cold - take a sweater/jacket to the show. 1887 skating show was great - loved the lady with the hoola hoops. Columbus was dorky and corny - it made you laugh and I liked the songs but was probably my least favorite show. Juggler show was worth it - GO! I made reservations for all the shows before getting on the ship - DO IT! Don't wait. Reservations allow you to get there 30 minutes early to scan your card and find a good seat. They let non-reservations come in 10 minute prior. Best show we Fine Line in the Aquatheater - we went twice it was so mesmerizing. I loved the two guys on the bounce cords - so cool to watch. Wonderland was great! Tip - if you wait to book any extra restaurants, wait til you get on the ship. There are staff from each of the restaurants walking around offering 30% off to eat there. We did the cupcake decorating for $30 per person. We had a great time but $60 cupcakes were never eaten. They gave us 20% off Wonderland dinner and kids ate free if they ate the kid menu. If they ate Wonderland menu it was $10. Haiti - my kids did the Aqua Park. Tip - there is shuttle/tram but it doesn't run first thing in the morning, we had to walk and that was a long walk! Don't book the 9am Aqua Park. Although we got great beach chairs! Kids also did the Dragon Tail coaster - very cool. I had to ride with my daughter since she was too young. It was a nice day to play in the ocean for no additional fee. Straw market was aggressive as usual so we stayed away. We had to wait a long time for the tram back to the ship but worth not having to walk in the heat. Food was good for lunch. Had to wait on hamburgers for a few minutes but not bad. Jamaica - took a 5 hour tour and shopping, don't recommend. Bus was nice and air conditioning and the tours ladies Rachel and Merika were great. We spent the first two hours just driving. They stopped for 1 minute on the side of the road for pictures - can't get out of the bus. Finally after 2 hours we stopped at a spot but the line for the bathroom was long. If you tried to look at the landscape, you were moved to someone could take a professional picture. It was a little bar with music. It was just awkward and inconvenient. Then we went to one little store next where atleast we could go to the bathroom. Drove some more and then went to Reggae Hill where they had food but it was $17 per option and I knew most of it my kids would not eat. We were all starving but couldn't see buying food we wouldn't eat. I bought one meal for my teenager to eat. He just ate the chicken, bread and dessert while the rest of us watched. The location was beautiful but again awkward and kids were getting restless and annoyed and hungry. Then we had another 1 hour drive back to the ship with no talking/tour, just music. My teenagers slept all the way back. I thought there would be more shopping and I didn't realize we would have no other food options made available to us. But I always love seeing the island and learning about their way of life but 5 hours was way to much!!!! Mexico - loved, loved, loved Playa Mia!!! If you have a family go!! There are two packages $99 and $41. We got the $99 not realizing the difference. It included all the water stuff (aqua park, water trikes, slides, pool, etc...) plus buffet and all you can drink open bar. $41 gets you all the water stuff, no food or drink. We don't drink alcohol. The buffet was actually really good food! We only got a limited amount of types of drinks. They had icees but the kids had to pay - really? I had to pay to rent snorkel gear for the boys - I felt like that should have been included. I also got my daughter's hair braided. They wanted $55 but I talked them down to $25. It was relaxing, we got a chair and umbrella. The ocean was clear and beautiful. We only got 4 hours to play. Then a big rain hit. But we were ready to go back. Also you can buy food there and it is reasonable, the extra $50 per person wasn't worth it. We really liked the cruising days because teen lounge had stuff going on every night and the boys could sleep in. Minors have a curfew of 1am if unsupervised. My teenage boys loved the teen lounge, activities and hanging out. They met kids from all over the world and are now on a group chat to keep in touch. They learned more that week about other countries than they have in school the last 9 years. Plus I seemed to always know where to look for them when I wanted to check on them. My 11yr old stayed in the Adventure Kid Club a few times. She had fun but she preferred to stay with me and swim, go down slides and she loved the Abyss!! Yes we would definitely go again! This was my first cruise with kids and I am wore out. Keeping up with all the activities for them was fun but tiresome. I need another vacation for just dad and I so I can sit on my butt! I brought a water bottle and filled it up at all times and that kept me happy! Have the kids bring a drawstring back pack so they can keep their lanyard, water bottle and/or drink cup in. Make sure you buy a lanyard with a plastic pouch, they don't punch holes in the seapass cards anymore. Lanyards run about $8-10 on ship. Pictures are expensive!! $100 for 6 pics and $150 for 10 pics. They put it on a USB drive. They are great pics but really $150 for 10 pictures. Getting off the ship was very easy and quick. We were off by 8am. We went back to a hotel since our flight didn't leave until Sunday morning. We got a taxi for 5 people and 6 bags for only $19. Hotel charged $10 per person for taxi from hotel to ship. Take a taxi! Thursday night they have a $10 t-shirt sale - wait to buy a shirt then. It was a crazy mad rush of people but we got lots of great t-shirts from each of the islands and royal. Loved the vacation and would do it again in a heart beat! Read Less
5 Helpful Votes
Sail Date: September 2018
We wanted to experience the bigger ships, but didn't realize the crowds would be like Black Friday at Walmart. With big crowds come rude people, parents that allow their children to talk aloud during the shows and performances, obese ... Read More
We wanted to experience the bigger ships, but didn't realize the crowds would be like Black Friday at Walmart. With big crowds come rude people, parents that allow their children to talk aloud during the shows and performances, obese individuals that take up extra space without paying extra fees. If the cost of the ticket was based on body mass Royal Caribbean would not have to go after collecting money from the passangers any way possible. Big New Ships mean big expenses. We also were very disappointed in the shore excursions we chose to purchase. Labadee was overcrowded and the excursion we chose started late, which made us almost miss the lunch meal. Half the serving line had been closed already when we returned. St. Maarten was pitiful since the hurricane last year. Still only 40% or less recovered. The shopping district is mostly rebuilt but the remainder of the Island is still devestated. Again overcrowded tour bus and destinations. There were only one other ship in port and I cant imagine how it would be with 5 large ships in port. The San Juan Port was the best of all ports but we were docked there the least amount of time of all ports. So rich in history and very little time to discover the beauty of this culture rich destination. As for the ship, it is a beautiful vessel, magnificant in every category. The food is amazingly delicious, the staff is superb, and the amenities are well layed out. But too many people. As the reviews that I read before our cruise stated RCI is more about numbers than quality of your cruise experience. Did I complain while on board? No. I felt that stating my dissatisfaction online would receive more attention. Read Less
4 Helpful Votes
Sail Date: September 2018
We chose this cruise because we were traveling with friends in a separate cabin who were First Time Cruisers traveling with their nine year old child. It MORE than lived up to our expectations! It is a most impressive ship when first ... Read More
We chose this cruise because we were traveling with friends in a separate cabin who were First Time Cruisers traveling with their nine year old child. It MORE than lived up to our expectations! It is a most impressive ship when first approaching by land (before boarding), it's fantastic on the inside - like a shopping mall, so much to see and do. It has a multitude of specialty restaurants, shops, pools, water activities, etc. The ship makes the cruise more than the destinations. One can't take it all in on a 7 day cruise! A great reason to take another cruise - which we hope to do, next year. Food was great. Entertainment superb - especially the diving shows. So many choices, it was wonderful. However, there were 6,000+ people (guests and crew) so it is like a small city and a floating resort. The huge size of the ship also make it very stable and smooth, we could hardly tell it was moving. Read Less
13 Helpful Votes
Sail Date: September 2018
We chose this cruise because we wanted to get away for Labor day andreceived a Casino offer from UR Comped for the Harmony of the Seas at a price too good to pass. We live in Miami so we just rode Lyft to the part and arrived at 11:45 ... Read More
We chose this cruise because we wanted to get away for Labor day andreceived a Casino offer from UR Comped for the Harmony of the Seas at a price too good to pass. We live in Miami so we just rode Lyft to the part and arrived at 11:45 am and were on the ship by 12:15. We went to the Windjammer like we always do but it was full and there was a huge line of people waiting to go in. We were directed to go to Little Bites for Burger, Hot Dogs and Nachos. It turned out to be nice and not too crowded. Our cabin was ready by 1 pm. It was an inside cabin with a queen bed, a couch and lots of drawers for storage space. The closet was small but our clothes fit fine in there. Bathroom had a shower and enough space for our toiletries. The muster drill was held inside - ours was in the theatre. The Casino was large - half of the area was designated for smoking and the other half was non-smoking. There were a lot of slot machines, table games - roulette, poker, black jack, etc. but they were high $15 blackjac, $10 poker. There were several jackpot winners - I saw someone playing $2 in the slots win $8900 jackpot. We had My Time dining - I had made reservations for 7:30 everynight. Our servers were Giselle and Miriam and they were excellent. Food was delicious - much better than I've had on other ships - Royal, MSC or Princess - in the past two years. There were many options for breakfast and lunch - Windjammer buffet, Little Bites, Solarium and Park Cafe. The buffet sometimes gets too crowded if you don't go early. The Solarium has a good selection for breakfast and lunch and it is not crowded. Little Bites has omelets for breakfast and Park Cafe has soup, sandwiches, Panini's and salads for lunch. Sorrento has very good pizza and salad. We had dinner at the Windjammer one night and it was very good. They had a pasta station, crepes, and some great looking desserts and ice cream selection. We had to schedule the shows prior to getting on the ship. We saw Grease which is a Broadway production. I have seen the movie over 25 times because it was my daughter's favorite when she was growing up and l loved John Travolta and Olivia Newton-John. Although the music and the dancing and the stage was great I was a little disappointed with the characters. The Fine Line (the water show) was great, and so was (A Journey in Time) the ice skating show. Columbus...The Musical was ok but the story was a little weird - but it had nice music and dancing. The Stand Up Comedy show was not that good. One of the comedians was not good at all (the first one to perform) the second one was great. My favorite show was the Headliner starring Earl Turner. He is an experience entertainer who has played in Vegas. He was fabulous. He sang old songs and new songs, he was funny, he could dance, he got the audience involved singing, clapping and dancing. Since we have been to Jamaica and Cozumel many times we did not book any tours but just did our own thing. Had never been to Labadee. We spent the day at the beach which was very nice but you need water shoes since it is a little rocky. The buffet lunch was great. It was easy to get off and back on the ship. We made sure we were not the first to leave or last to return so there were no long lines at anytime for us. Our cabin steward was excellent, she kept cabin clean and provided everything we asked for. All the personnel on the ship was very helpful, friendly and attentive. Bartenders were very good although I did not see many of them around the buffet or the pool area as I have seen in the past. I ordered several drinks - Strawberry Daiquiri, Pina Colada and Mud Slide and they were very good. Departure was very organized and we left the ship around 8:30 am. The line through Customs moved fast. Overall I would like to summarize what I liked and did not like about the ship. What I don't like: The way the ship is designed there is no covered area to sit like in a lounge or bar where you can see the ocean. Maybe I just did not find it. I don't like having to book my dinner or my shows. I liked the old way where you ate at 8 and your shows are at 10. When I am on vacation, I don't want to have to think. I want them to plan everything for me. I think the Windjammer is too small for that many people. Maybe they should have 2 buffets like MSC Seaside has. Although the casino is divined in half - snoking and non smoking - many people who don't play come to the casino to sit and smoke. That should not be allowed. Only those who are playing should be allowed to smoke. What I liked: The ship is beautiful, the personnel is very courteous and attentive. The food is very good - quality and flavor. It has a lot of pools and areas to sit by the pool. I was always able to find a place to sit by the pools or hot tubs. I never saw any pool attendant or security monitoring that people left towels on the chairs for hours. Love the Central Park area and the Promenade Loved the Headliner show I would love to come back again on this ship. It is very modern, has a lot of technology upgrades. it is kept very clean and the food and service are great. Read Less
4 Helpful Votes
Sail Date: August 2018
I chose this ship because it is one of the largest in the world, and thought it’d be more comfortable—boy was I wrong! My husband and I went during the last week of August because school was already back on in Miami, however the ... Read More
I chose this ship because it is one of the largest in the world, and thought it’d be more comfortable—boy was I wrong! My husband and I went during the last week of August because school was already back on in Miami, however the Harmony ship was still overwhelmingly packed to capacity and swarmed with kids. Kids weren’t the problem, although most of these were bratty, spoiled, and just plain misbehaved (I have 2 children of my own). Parents could care less if their kids were being disruptive or bothering other guests. 2 kids in particular we’re looking over their booth onto my husband and I as we were having breakfast one morning. Had one lady physically force-feeding and holding food into her child’s mouth so he would eat it, all while he was throwing a huge screemimg tantrum. Parents: If your kid isn’t hungry, he just isn’t hungry. No need to ram food into his mouth! Any Doctor will tell you, when kids are hungry, they’ll eat! You can forget about going to the Windjammer Buffet for breakfast between the hours of 10am-11:30am. You won’t find a seat and your eggs will be cold by the time you find one. The manager had to come out and assist me in finding a seat, and the rude people on the ship, would still run and take tables from him as he was trying to get us one (mind you, we were only 2 people). That was nice if him to help us, but he really needs to work on correcting the issue on the daily for the remaining guests. There’s something very wrong at that buffet. People trying to get their food don’t look at other guests, they plain up get in front of you or skip you, take freaking forever to get their damn food, or just bump into you and your plate of food! Absolutely ZERO Towel Animals were made for us, and everything from seating reservations to special buffets reservations were only for their Star Rated or Pinacle Guests (guess you need to travel with them several times before they even consider giving you any kind of attention)! The cruise director Abe, was annoying as heck. Seemed more concerned about selling his coffee mug than about the guests. Only saw him on tv and he annoyed the heck outta me—sort of like the crowds on the ship! Photographs on the ship. Again, huge lines, so you’ll need to get ready super early, or wait until after 10pm to take your pics. Photographers will be around until 11pm, particularly on formal days. Their photographers are horrible. They need to call the ones from Carnival she they can get tips on how to get it done. I buy all my photo packages from Carnival. We took over 40 pictures, if we found 5 we liked, it was too much. The body language on one of the photographers was horrific. You could clearly tell he just didn’t want to be taking photographs. And people have been eating 3 meals and fattening snacks in between, photoshops some of the pics of use less magnifying on your lenses. We looked gigantic and misposed in 80% of the photos. If you wanna sell the pics, do a better job at photographing people—if not, don’t do it! On to the better part of the trip. DO AND I ABSOLUTELY MEAN DO, GET THE DINING PACKAGE!! I can’t stress it enough. It won’t spare you the aggravation at breakfast time, but at least you’ll be able to have several meals in peace without the heavy crowds and the having to wait in exorbitantly long lines for a meal. A lot of the specialty dining restaurants had really unique experiences (i.e. Wonderland Restaurant), and the food was good. The food was also good, but only if you’re willing to wait for an hour in line at the complimentary restaurants. Royal really needs to get it together with the lines and wait times in their complimentary dining areas, or charge cheaper for the specialty dining packages, particularly in the Windjammer Buffet. I have never in my 12+ Cruises seen a buffet as agonizing and tormenting as this one! HORRIBLE!! The drinks, particularly the Miami Vice were well made and tasty. We had over 30 drinks on the ship, just 2 of them had the RCI Stirrers. Each and every drink should have these. What Royal is not getting is that guests are spending their hard earned money on their ship. The experience better be right! Guess we needed to buy the drink no package to get those?? Overall, my husband and I just didn’t feel the love on this ship—AT ALL! I really enjoy the service at Carnival Cruise Lines way better. Sure their ships aren’t as nice looking, but their staff make us feel important, and we’re relaxed throughout our trip, not agonizing over the big crowds and wait times. Get it together Royal Caribbean!! Read Less
4 Helpful Votes
Sail Date: August 2018
This is our first RCL cruise. We are typically Disney cruisers but the kids are now 13, 15, and 18 so I thought this cruse would keep the kids busy. The kids will LOVE this if they like to make new friends in the kids' clubs or like ... Read More
This is our first RCL cruise. We are typically Disney cruisers but the kids are now 13, 15, and 18 so I thought this cruse would keep the kids busy. The kids will LOVE this if they like to make new friends in the kids' clubs or like to hang out together. Our kids stayed up until 2-3 am doing as much as the activities as they could: skating, flowriding, zip-lining, rock-climbing, etc. We family only had dinners together and major shows (as well as excursions). We had two connection balcony rooms which seemed very roomy. They were very clean and the stateroom attendant was awesome. There is a moveable partition on the balcony that allows for a bigger balcony between the 2 rooms. Food is just OK. There were some stand-outs like braised Lamb shank and lobster tails...all you can eat (at the MDR). The best specialty restaurant was Wonderland where they had food items you've never had prepared in a very different way. The portions were on the smaller side but the waiter said we could ask for more if we liked a particular item....and we did just that. I'm not a fan of paying $x more for food already provided for but we used the BOGO free which is a good deal. We ate at 150 Central Park for the second night. If the restaurant you want to go to is full on the 1st or 2nd night, then they will charge you the appropriate night and then you can go on one of the other nights (that's what we did). On deck 5 there is walking/running track that goes all the way around the ship. We walked this after each dining. All in all a very good cruise and our teens were very entertained. The only negative was that the Solarium Bistro area, which is supposed to be adults only....was not. There were 12 yr olds in the hot tub and 14yr olds that were drinking. RCL personnel did nothing....until an 'alpha-alpha-alpha' was heard on the PA and some 14yr old got alcohol poisoning and was puking all over the place and yelling for her dad. They had her on a wheelchair. Stupid kids.... VOOM Internet - While pricey, the reception was excellent. All 5 of us had no problems streaming and I had no problems accessing my icloud for work. We were able to facetime as well. Be sure to purchase ahead of the cruise for a 30% discount. Embarkation was great. We arrived at 10:30am and were immediately let on and there were already many people onboard so they must have let people go on around 10am. Debarkation was fast as well. We just carried our luggage off with no issues at about 8:15am. We had a dayroom booked at the nearby Hyatt for $95 US from 9am-5pm for our 7pm flight to Seattle. We arrived at 8:45am and we had their free breakfast. Our kids crashed (slept) on the beds while my wife and I swam in the pool. At the airport (FLL) we expected to be more eating venues but for an international airport, it is very sparce. But we did like the Shula burger (very good) although the service was very bad. Read Less
Harmony of the Seas Ratings
Category Editor Member
Cabins 4.5 0.0
Dining 4.0 0.0
Entertainment 5.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Enrichment 2.5 0.0
Service 3.0 0.0
Value For Money 4.0 0.0

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