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1 Hamburg to Panama Canal & Central America Cruise Reviews

Recommended by my family who had cruised and enjoyed the service before. Southampton to zeebruge , Amsterdam , Hamburg, le Havre. It became Zeebrugge 2 nights, Hamburg 2 days , Rotterdam and home Food terrible , cold and poor ... Read More
Recommended by my family who had cruised and enjoyed the service before. Southampton to zeebruge , Amsterdam , Hamburg, le Havre. It became Zeebrugge 2 nights, Hamburg 2 days , Rotterdam and home Food terrible , cold and poor quality. Restaurant food was not in the same league as other cruise companies we have been with previously. Customer servicece staff inadequately trained and poor English . Did not take responsibility for problems encountered. Room was looked after very well by the young polite and happy individual. The room however was a disaster. Everything in the room vibrated and I ran out of towels etc trying to muffle the noise from vibrating doors / walls / safe etc. Customer service failed us throughout this experience. The excursions were appalling as we did not end up in the ports we were supposed to. On one trip we were told to be back for 5pm. We spent five hours on the coach , two hours in the city of Amsterdam' to be back for departure at 5pm. We left at 9pm!!!!!!. We left several hours late at every port and arrived very late at Southampton. This resulted in many of us with rearranged travel plans home. Organisation was however the absolute pits. I cannot emphasise how bad this was and I was determined not to join the hoarders of dissatisfied on this cruise. Truly awful Read Less
Sail Date June 2017

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