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Hamburg to Europe MSC Preziosa Cruise Reviews
4.5 / 5.0
Editor Rating
371 reviews
2 Awards
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Cruiser Rating
3.1
Average
31 reviews
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Most helpful review
First time on MSC
"The ship was beautiful but not many windows in bars and coffee shops. The staff were hit and miss many of them could not speak English , some were just plain rude. The food was mediocre no where near as much..."Read More
Haniford1922 avatar

Haniford1922

10+ Cruises

Age 60s

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1-10 of 5 Hamburg to Europe MSC Preziosa Cruise Reviews


First time on MSC

Review for MSC Preziosa to Baltic Sea

Haniford1922 avatar

Haniford1922

10+ Cruises

Age 60s

The ship was beautiful but not many windows in bars and coffee shops. The staff were hit and miss many of them could not speak English , some were just plain rude. The food was mediocre no where near as much choice as other cruise lines . Ice cream was chargeable so was cinema bowling etc. the daily activities were sparse . We travelled with a five and a six year old who only went to the ...
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Sail Date: August 2019

Departure Port: Progreso

Cabin Type: Balcony Stateroom

Traveled with children

5 Helpful Votes


Beautiful Ship but Disappointing Experience

Review for MSC Preziosa to Baltic Sea

SF941272007 avatar

SF941272007

6-10 Cruises

Age 60s

My husband I were on MSC Preziosa for the 11-night Northern Europe cruise (May 26 - June 6). We picked this cruise because of the itinerary which included Hamburg, cities in Scotland and Iceland. The ship interior was beautiful and the public area was clean. This was our first cruise with MSC. We have cruised over 10 times with Royal Caribbean, Celebrity, Norwegian. We were disappointed by MSC ...
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Sail Date: May 2019

Departure Port: Progreso

Cabin Type: Balcony Stateroom

8 Helpful Votes


Poor Customer Service

Review for MSC Preziosa to Baltic Sea

GMCSWRETSW avatar

GMCSWRETSW

10+ Cruises

Age 50s

We chose this cruise for the destinations. Those did not disappoint. However our experience with the staff was unpleasant at best. For example, 1. In the wine bar, we asked our server for a napkin to wipe our table from a previous occupants spill and we were told we had to go to another bar to get one. When we did, it was closed. 2. We bought an expensive drink package and were ...
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Sail Date: May 2019

Departure Port: Progreso

Cabin Type: Balcony Stateroom

3 Helpful Votes


Food Always Cold

Review for MSC Preziosa to Baltic Sea

CruiseCajhw avatar

CruiseCajhw

10+ Cruises

Age 40s

Myself , My Partner & My Parents Done a Back to Back 8 day cruise on 22nd April 2018. We arrived at Southampton and joined the ship very easily our rooms where ready and all our details where checked very well. We had a easy Drinks package and was surprised of the lack of choice on this package included however I did include the drink my partner mainly drank that was until half way through ...
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Sail Date: April 2019

Departure Port: Progreso

Cabin Type: Balcony Stateroom

7 Helpful Votes


Why Didn't I Listen To Previous Reviewers?

Review for MSC Preziosa to Baltic Sea

pwrobb avatar

pwrobb

2-5 Cruises

Age 70s

I always read user reviews before planning a trip. Since I was with a group who wanted to take the MSC Preziosa tour to Northern Europe. I tried to ignore the negative comments that I saw concerning this ship. How sorry I am that I did this! Here are some of my many complaints: (1)Overcrowded ship and poor crowd control . We often stood for hours in lines among rude cruisers who pushed and ...
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Sail Date: September 2017

Departure Port: Progreso

4 Helpful Votes


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