I am an experienced cruiser. Now I finally decided to try the iconic QM2. I admit I had quite high expectations, unfortunately not all of them were met.
PROS
The embarkation process in Hamburg was very quick. There were no queues at all, it took us maybe 15 minutes to get on board.
The dining experience on board was excellent. The service in the Princess Grill restaurant was very ...
Wanted to see the fjords and always liked ncl. Jade was recently refurbished and looks great. Ports were small but really enjoyed them. Seems they have cutback on the latitudes party. No more prizes and it is now early in the day when you are less likely to drink. Appetizers were cubes of cheese only. Very poor way to treat best customers. Show us you really care and make our experience special. ...
We chose the Jade for the itinerary to Norway and the North Cape. We have cruised with NCL and other cruise lines many times. Cutbacks in the regular Dining Rooms was very evident. Food selection and service was poor. Thank goodness for Cagney's Steakhouse and the Italian specialty Restaurants. The Pub (O'Sheehan's) was an excellent lunch eatery with good service. Entertainment was good and ...
We chose this cruise for the itinerary and had been satisfied with NCL twice before. Great itinerary but organized chaos on several occasions. The main buffet dining, the Garden Cafe, was always CROWDED!! People fought for tables far away from the buffet at every meal dining early or late. As this was a North Sea cruise, it was cool outside so outdoor seating was not pleasant. The Spirit that ...
Where do I start.....?
The cruise documentation detailed the wrong port in Hamburg. I actually had to point it out to MSC UK that the address was wrong and they sent out second documents a few days later which still had the wrong address in and then with a little addendum giving the right address
Boarding was chaos. The building was not large enough to cope with the number of people trying ...
We chose this cruise from Hamburg to Southampton mainly for the price in high season as the next cruise return to Southampton seemed to double in price. We also liked the idea of taking in the sights of Hamburg pre cruise as this was somewhere we had never visited. Emabarkation was quite smooth taking around 40 minutes at around 1130AM. We chose Jade also because of her recent refurb which to be ...
We booked this cruise for a wedding anniversary.
6 months in advance we booked the cruise. On advise of Neckermann Cruises we also booked all our excursions on line a few days later, what gave us on some excursions discounts up to 35%. We choose English for all excursions.
When arriving it was well organized and we got on board: impressive and a very nice clean cabin with balcony that was ...
This was booked as a short break that fit in with a visit to Hamburg followed by a 3 night mini cruise back to the UK. My expectation levels were not high an, mainly due to that, I was not disappointed.
For such a large ship it did feel somewhat claustrophobic - not helped by ceiling heights that seemed somewhat lower than on most other cruise ships I have been on.the lack of dining choices and ...
We chose the cruise for the itinerary and the sailing date, although we had a bad experience with MSC before. We did not book any transport or excursions with MSC but made our own arrangements. Embarkation was the usual tedious business, disembarkation was worse because we had to vacate the cabin at 7:30 and could not leave until 9:45. There are too few restrooms in the public areas and the ...
I would like to make a complaint of my last cruise with MSC.
In October 2013, I made a cruise in the Mediterranean in the ship Lirica. I reserved a balcony and this trip was great. I had a beautiful view from my balcony.
I was so pleased with MSC that I decided to make another cruise with the same company. So I reserved the cruise from Hamburg in the ship called Splendida. And I made this ...