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7 Italy Group and Theme Cruise Reviews

It was our 1st cruise and we thought it was a great experience the entertainment staff catering bar staff cabin staff highly recommended would do it again .would recommend it to other 1st time cruisers as well only thing we didnt like was ... Read More
It was our 1st cruise and we thought it was a great experience the entertainment staff catering bar staff cabin staff highly recommended would do it again .would recommend it to other 1st time cruisers as well only thing we didnt like was that you was unable to watch england games in the world cup tournament and to have wifi would be rather expensive the captains announcements were very clear and accurate information. My wife unfortunately broke her ankle while we were in rome and the medical staff were great and was Amanda of entertainment who came with us to th hospital while we docked in palermos spain also the very kind taxi drivers who took great care with us .I travelled with my with and mother in law and none of us had been on a cruise before we would do it again one year liked it very much. Read Less
Sail Date July 2018
During the end of September 2015 and the first week of October we were part of this fantasy. What a beautiful ship!! Everyone one the ship went out of their way to make our stay one to remember. We met so many new friends. We would party ... Read More
During the end of September 2015 and the first week of October we were part of this fantasy. What a beautiful ship!! Everyone one the ship went out of their way to make our stay one to remember. We met so many new friends. We would party until late at night. We would listen to music, and may I add...the duo Casey and Erick were stunning. Man...what a lovely voice. Cannot believe SA Idols let her slip through their hands. If ever you come across them, ask them to do Purple Rain and Bed of Roses. They absolutely made our tour. Well done Windstar!! Let me also not forget Harry our waiter at the restaurants. What a guy. The whole ship was talking about him. He should be the communications leader. He was witty, quick to assist, quick to let you feel welcome and even special. The rooms were excellent. Enough space and what a big bathroom. I am a big, very big guy and did not have any problem at all in the shower. The food at all the restaurants were superb. We will be going again and again and again...this I promised myself. I stayed in Room 243. When that door was closed during day or night it was peaceful and quiet. Read Less
Sail Date September 2015
My wife Andrea and I were of the opinion that the small cruise lines delivered better service, until we experienced the Celebrity Constellation. Our room attendants, "Ray" and "Igede," our butler Nikola, waiters ... Read More
My wife Andrea and I were of the opinion that the small cruise lines delivered better service, until we experienced the Celebrity Constellation. Our room attendants, "Ray" and "Igede," our butler Nikola, waiters Christian, Mohammed, and Mateja leave us as raving fans of Celebrity and the Constellation. On a slow day in one of the restaurants, we were able to have a meaningful conversation with Mateja, who we later encountered at the gelato bar. My wife remarked that there is a depth to this man and qualities that go well beyond what training can accomplish. I agree. Nikola insisted we call him to set reservations, bring room service, and he cheerfully brought by tea every afternoon around 4. He is pure class and would do well training and mentoring others. The authentic desire to serve makes the staff aboard the Constellation a cut above the 5 other lines we have sailed. Clearly, the people who hire, train, and coach the staff on the Constellation "get it." These 12 days covered some of the most beautiful places we have ever been. Malta and Santorini stand out for us. We had a small suite with a nice deck, and it was perfect. The food was excellent everywhere we went on the ship. Read Less
Sail Date May 2015
Firstly the positives - the restaurant, bar and entertainment staff were fantastic, always smiling and wanting to help. We were a family of 4 with 2 teenage chlldren. We booked 2 years before cruising when the children were smaller (due ... Read More
Firstly the positives - the restaurant, bar and entertainment staff were fantastic, always smiling and wanting to help. We were a family of 4 with 2 teenage chlldren. We booked 2 years before cruising when the children were smaller (due to special nature of the Gallipoli Cruise that we went on). In that 2 years my 2 boys grew into adult sized pubescent smelly 'little adults'. Despite several emails to the organiser of the cruise mentioning the cabin suitability for what is essentially 4 adults - I was reassured that all would be fine. So in the end we paid A LOT of money to have 4 adult sized people crammed into a tiny cabin (with no doors or windows or ventilation) that stank of smelly teenage boys after the second day, so the next 34 days were very uncomfortable. I went to speak to the organisers after 2 days to request to upgrade to a cabin that would actually accommodate us in more humane conditions - to be told they were very busy and would get back to me within 24hours. Despite offering to pay the difference in price to a larger cabin, I never heard from them again. We had 2 other lots of friends who complained on the ship about their cabins (noise from decks above and and odour) and they were upgraded (at no cost), but they didn't even bother to answer our plea for a more humane trip. Needless to say only 10 days into a 36 day trip I got sick with flu like symptoms, fever and cough, and then for the rest of our cabin - all 4 of us were infected and at varying stages of illness and recovery for the rest of the cruise. The medical facilities were seriously inadequate with English language issues (medical staff were Croatian???), the "pharmacy" ran out of Paracetamol in the first week and never restocked??? The medical centre charged a fee of $90 just to see the Doctor to get paracetamol (without even an examination). I am a nurse and my husband is a doctor and we were stunned at the lack of English and poor medical treatment. Combine this with the total lack of supervision of passengers at crucial places like the buffet - where we witnessed sniffling children with their hands in parmesan cheese, adults putting their hands all over the spouts of water dispensers etc etc. with no supervision or guidance by staff. It is NO WONDER over half the ship was sick by halfway through the cruise. So disappointed with the performance of this company and this cruise. The kids activities for children aged 12-14 were much younger than was appropriate for their age, and mine were (understandably) not interested in attending after a couple of sessions. Nothing like previous cruise experiences we have had. Read Less
Sail Date March 2015
OK, 35 nights cruising for one's first cruise could be problematic! NOT loved the cruising, despised the European cruise staff. Best bits: Our dinner table companions (overwhelmingly the best thing about the cruise) ... Read More
OK, 35 nights cruising for one's first cruise could be problematic! NOT loved the cruising, despised the European cruise staff. Best bits: Our dinner table companions (overwhelmingly the best thing about the cruise) Visiting Gallipoli Nice cabin (balcony on deck 12) - clean, adequate storage, comfy bed, good maid. Tour out of Naples to Sorrento & Amalfi Coast Dinner waiters Days at sea (lots) - peaceful etc. History lecture series - unparalleled I'm told by many (I didn't attend) OK bits: Entertainment. Good variety of Australian artists. Impressive cruise staff performances. Theatre was usually full. Coffee (paid for) once you sorted out how you liked your coffee (inevitable differences between countries). Visiting the various countries/sights. Although, be warned - one day stops make it a brief & stressful race to get off, get somewhere & get back on the ship. NOT leisurely, you don't get to see much or experience the ambience. The rest of it: Food was appalling - not even one-star. All tasted pretty much the same & was out of bain-maries - warm & re-heated tasting. Apart from ordering poached eggs etc or smoked salmon in the dining room at breakfast. Of course you could live off the adequate muesli & fruit selection. But that was not the way the ship was advertised. However I did lose weight (7kg) - not a bad thing but unexpected. Italian staff would smile but were inanimate, disinterested & only helpful if really really pushed (politely). Drinks packages were a joke. They saw us coming - premium allegrissimo alcoholic & non-alcoholic. No way we could come close to getting value for money ($4500). Other reviewers have said it all. Running out of drinks, no service etc etc. We even had the bar staff refuse to serve us an icecream in a cone (at the icecream bar with cones in sight). The wretched respiratory bug - nightmare. Duty of care non-existent. One wonders, was the ship working to a budget? The food was so so bad. Where did all our money go? About $50,000. Yes. Plus the pre-paid gratuities. We worked out every staff member could have received approx. 600 Euro - bet they didn't. I don't regret the cruise - Gallipoli etc - but feel a bit foolish & cheated - captive for 5 weeks with crap food on a beautiful looking, clean & glamorous floating hotel. Read Less
Sail Date March 2015
We sailed on Oct 13. The ship is lovely and our cabin was more than adequate. High end linens and toiletries in a well configured room. Can't fault the staff for anything. They were absolutely flawless. Meals were high quality and the ... Read More
We sailed on Oct 13. The ship is lovely and our cabin was more than adequate. High end linens and toiletries in a well configured room. Can't fault the staff for anything. They were absolutely flawless. Meals were high quality and the variety was endless. If you didn't see what you wanted and the chef had time, he would try to accommodate you and make it. The two times they brought in entertainment ( a jazz trio and then two opera singers) were very high quality. The tours in Venice were amazing. The walking tour that led into the Doges Palace was great. Seeing St. Marks go from darkness to light that evening was incredible. We were very impressed, thinking this is a terrific cruise.. Then we started on the bus tours. We couldn't sail the Po just like most of the other cruises this year. So we sat for a minimum of 1 1/2 hours (Paduva) and often much longer ( Bologna 4 hours) on a bus to get to a somewhat interesting city. The walking tours were well done and we saw some great sights. The Vox system of broadcasting worked really well. The lunch in Ravena and Bologna were very nice and the pasta making workshop was terrific. The last two reviews have done a great job in describing their experiences. We just felt somewhat disappointed that we didn't sail on any river. I wonder if in their haste to offer a river cruise in Italy and beat the competition, that they didn't do due diligence on whether Italy is a place that should offer a river cruise. The ports of call are okay and would be much more attractive if they were a stop on a river that you were sailing on. We may try another river cruise down the road, maybe the lower Danube, but this is a very expensive bus tour the way the Po river cruise stands at the moment. We had a good time because we always have a good time, but it just fell a little short of what we were expecting. Read Less
Sail Date October 2013
This Uniworld cruise was supposed to start in Venice and then cruise the lower part of the Po river. Because of low water levels on the Po (a chronic problem), our riverboat spent more time in Venice and cruised the Venice lagoon - this ... Read More
This Uniworld cruise was supposed to start in Venice and then cruise the lower part of the Po river. Because of low water levels on the Po (a chronic problem), our riverboat spent more time in Venice and cruised the Venice lagoon - this was better in most respects then cruising the Po. The lagoon is a very large body of water with fascinating towns and construction of the inlet barriers. Spending evenings and afternoons topside viewing Venice and the lagoon was wonderful. The Ship The River Countess can carry about 120 passengers (we had 96) in three levels, mainly differing in window size. The rooms are small but very well organized and furnished with high quality materials and fixtures. The common rooms are spacious for the passenger size and include an ornate dining room, cocktail lounge/multipurpose room, library, laundry, fitness room, topside snack bar (limited breakfast, lunch, and dinner), and two topside areas with chairs, umbrellas, and awnings. The fitness room had five high quality machines and a TV - can't ask for more on a riverboat. In our room on the 300 level, we had a super AC system that was easy to control, three 110V outlets, plenty of storage areas, very comfortable bed (two twins into a queen), fresh water every day, two metal water bottles for day trips, nice lighting, small marble bathroom but with a good sized shower (easily controlled water), Plan on dressing at different times to avoid collisions. The Staff You always got a Hello or How Are You from every staff member you passed. Very friendly staff and very competent. The star was Gyongyi, the Cruise Manager - she put together the daily excursions, was always around to answer questions, and would do special favors if you asked. She went on every tour to ensure it went well. Meanwhile, the Captain was pleasant and seen very often. When cruising, a number of us asked to join him in the pilot bridge and were welcomed. The maitre d was super efficient and his staff was competent if not always friendly. The front desk personnel were awesome - distributing maps, answering questions, and exchanging dollars for Euros (an making change for the E50 bills you got out of the ATMs). Several folks really liked the massur. Nicola. Dining Breakfast in the dining room was buffet with a good selection of eggs, meats, waffles, fruit, yogurt, breads, and extras. Always, there was a special area, like an omlette chef. Lunch in the dining room was again a buffet, but with a mix of dinner style entres (like beefsteak and potatoes), salads, pastas, olives etc, sandwiches, breads, and a nice selection of deserts with gelato. Dinners were more formal (wear long pants for the men) with a two sided menu with healthy dishes and traditional dinners, with a meat, fish, and veggie options always available. Portions were right-sized, good but not overwhelming. The pastas at lunch and dinner were awesome - I had the best lasagna I have ever had the last night. Specialties like osobuco were first rate. Wine and beer at lunch and dinner were free - the wines were excellent and the beer was Moretti. The topside dining area had limited menus but fit many cruisers just right. On the second floor is a coffee machine that makes coffee, capacino, hot chocolate, etc. And cookies too! The Tours First rate. No glitches. First day, we walked (yep, a river boat can be parked 10 min from St. Marks square) through Venice with Suzzane (Venice native) and saw some of the major Venice areas and background, then to the Doge's palace (right in with special tickets - awesome), then we were on our own. St. Mark's square is awesome but CROWDED. You are better off walking some of the other areas. That night, we had a water taxi tour of the Grand Canal, then a private night time visit to St. Mark's. There, they did a special illumination of the church and Suzzane gave us a splendid history of the church. The other tours were by large coaches - comfortable, each with a guide and driver, water and a bathroom. The destinations were Padua, Ravenna, Bologna, and Verona. We had wireless headphones on each tour so the local guide (yep, another guide) could reach everyone. On a couple of tours, we had lunch - best one was in Bologna with a pasta making demo. Awesome. Another one was outside in a patio. The wine flowed freely! Be prepared to do some walking. This is not for handicapped. Also, be prepared to tip the guides and drivers. This is how they make a living. One negative was that the drive time to the tour areas was longer because we were not on the Po. But, the sailings on the lagoon make up for it... Lagoon Sailing We repositioned our boat several times and did a couple of other lagoon sailings. These were delightful. By all means, go topside during these sailings. To see Venice from the water is a special treat. And, to see the different areas of the lagoon was inspiring. We docked in Chioggia (a fishing village on the south side of the lagoon) a couple of nights. Some of the passengers skipped the tours and toured Chioggia, which they found to be a great mix of working class folks and some tourist areas. Sorry I missed that. We also went to the north side and saw where the Venitians first settled to escape the barbarians. Great history. And, we passed the construction where Italy is building movable barriers to stop water entering the lagoon during storms. Venice is sinking. On one afternoon, the ship had a PHD talk about the history of Venice and the environmental problems the city now faces. Excellent! Overall This was a professional organization that was dedicated to your happiness.   Read Less
Sail Date September 2013

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