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American Queen Voyages USA Cruise Reviews

Sun Deck. Only accessible by stairs. No bar service.
Sun Deck. Only accessible by stairs. No bar service.
Bathroom
Cabin 204. Only seating is chair or bed.
Cruiser Rating
4.0
Very Good
185 reviews

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1-10 of 185 American Queen Voyages USA Cruise Reviews


Disaster

Review for American Queen to U.S.A.

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cmichaelcornely
10+ Cruises • Age 70s

From the beginning a Disaster Boarding through a dirty port gangway Very weak welcome aboard Dirty Boat Sparse crew Boat broke did not go for two days Food awful and cold Bars terrible Only 3 not open most of the time Only two bartenders Dirty glasses everywhere food, dirt on decks Cigarettes' buts on floor Housekeeper sporadic Ports ...
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Sail Date: September 2022


Choose Another Line

Review for Ocean Navigator to U.S.A.

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djett
10+ Cruises • Age 70s

Having taken three previous cruises with American Queen (Upper Mississippi, Nashville to Memphis, and the Columbia River) my wife and I were expecting the same excellent cruise experience on the Ocean Navigator cruise from Chicago to Chicago (June 4-19) which we just completed. We received just the opposite. Had this been our first voyage with American Queen lines, we would not even consider ...
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Sail Date: June 2022


Loved learning about Corps of Discovery Expedition and the river locks

Review for American Empress to U.S.A.

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water kid
6-10 Cruises • Age 60s

The boat was period décor throughout. Having a little balcony was relaxing. I was on a Road Scholar booked trip so excursions were included and well arranged. Learning about the hardships of the Discovery Expedition, it was surprising that the trip was completed. The food in the main dining room was sumptuous with a variety of choices. I personally opted for the River Grill. It was more ...
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Sail Date: May 2022


Not worth the Money, would never go again

Review for Ocean Victory to U.S.A.

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Jim12345
6-10 Cruises • Age 60s

Hmmm, hard to know where to begin. Embarkation was 2 hours late, we were told a mishap on the locks leading into Lake Ontario caused the ship to be delayed. Okay, I'll buy that one. The ship was 2 hours late going through the Welland Canal, and then another half hour delayed due to a medical issue with an elderly passenger. The Captain insisted on leaving Port Colborne on time, even though ...
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Sail Date: May 2022


Cincinnati? to Memphis

Review for American Countess to U.S.A.

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CruisinCadie
10+ Cruises • Age 70s

Warning: This may be long and a bit rambling, but there are many good things to say about this cruise. DH and I are in our 70's. This was our fourteenth cruise overall, but our first river cruise. Way back in February 2020, we booked a cruise from Memphis to New Orleans on the American Queen. After 4 cancellations, 3 due to COVID and 1 due to Hurricane Ida, we said forget it. AQV gave us ...
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Sail Date: May 2022


pleasant, easy going cruise

Review for American Empress to U.S.A.

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roamgeorgia
10+ Cruises • Age 70s

Staff worked very hard to please the guests. The crew continually displayed great enthusiasm and many wore more than one hat--and wore them well. Cabin was comfortable. Dining room food was very good for the most part with enough variety for a week on board. Excursions were somewhat limited due to inclement weather and location. Talented musical entertainers. Our first river cruise after ...
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Sail Date: April 2022


Understaffed, overrated, not what was promised

Review for American Countess to U.S.A.

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Hamlet cruiser
10+ Cruises • Age 70s

I have emailed, left a note on the website, spoken to escalated customer service rep and requested a call from Mr Waggoner to discuss the MAJOR problems on the cruise. Staff on board were wonderful but woefully understaffed. Dining room normally has 16 servers-only six! Food ALWAYS cold-soups always tepid at best. One stop (can’t call it a port) not planned, had NO services! We needed ...
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Sail Date: April 2022


Slightly disappointing trip

Review for American Queen to U.S.A.

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AliWood
6-10 Cruises • Age 60s

This cruise was booked in 2019 for sailing in 2020, but eventually we did it in April 2022. New Orleans to Memphis. Check in at the Hilton Riverside the day before, plus Covid test, was straightforward. We did not stay at the Hilton, but on departure day made our way to the Hilton by cab. We had booked the pre-cruise excursion, which was excellent. Amusing and informative guide for a 4 hour ...
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Sail Date: April 2022


History, geology and geography abound!

Review for American Empress to U.S.A.

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Salish Sailor
10+ Cruises • Age 70s

We live in the Pacific Northwest, so we are familiar with much of the territory that we visited, but we wanted to see it from the rivers. Our special interests were the history and geology. Since we know the area, we did not take many of the special (extra charge) excursions, but the one that we did take...the jetboat into Hells Canyon...was a highlight of the trip for us! We highly recommend ...
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Sail Date: April 2022


Ft Lauderdale to Bahamas RT-12 days

Review for Ocean Voyager to U.S.A.

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Janet Doew
6-10 Cruises • Age 50s

Chose due to pricing and new location. Have been on many previous cruises and this by far, the worst. Poor communication, constant changes. Very small ship making one feel trapped due to limited/changed excursions which were blamed constantly on weather (only accurate one night). They added one boring day at sea and second day at Freeport Bahamas which was just primarily poor and pressured ...
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Sail Date: April 2022

Traveled with disabled person


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USA Cruise Reviews for American Queen Voyages (formerly American Queen Steamboat Company) Ships
Ocean Navigator USA Cruise Reviews
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