• TRAVEL NOTICE: Learn more about COVID-19
  • Newsletter
  • Write a Review
  • Boards
  • Find a Cruise
  • Reviews
  • Cruise Tips
  • News
  • Deals

American Queen Voyages USA Cruise Reviews

American Countess at Mud Island in Memphis, Tennessee.
This was very steep. Local tour guides said the best dock in Vicksburg was recently bought by American Cruise Lines  - the other guys
This the ship docked at La Cross Wi
Mark Twain lounge
Cruiser Rating
4.1
Very Good
162 reviews

Filters

1-10 of 162 American Queen Voyages USA Cruise Reviews


Lies

Review for American Queen to U.S.A.

User Avatar
boatpat51
10+ Cruises • Age 70s

We had been on this lines American countess in the northwest 2 years ago and had a wonderful time. With all of the Covid precautions we felt very comfortable. The ship was lovely, but the trip began with a mechanical problem that held us over in New Orleans for an extra day. Being experienced cruisers we did not find this upsetting, besides, an extra day in New Orleans is a bonus. I do have to ...
Read More

Sail Date: September 2021


NO INTERNET the Whole Cruise, Good Otherwise

Review for American Countess to U.S.A.

User Avatar
johnmiller
10+ Cruises • Age 50s

NO INTERNET! You will have NO Internet the entire cruise. Make a note of that. And since you are out in the middle of a river, you will unlikely be able to get enough data on your cell network to make a difference. So, have everything you would need off of the Internet before you cruise. American Queen Voyages offers no help or assistance with this. And, the Purser's Desk is of no help for this or ...
Read More

Sail Date: September 2021


Great ship and Crew But . . .

Review for American Duchess to U.S.A.

User Avatar
dswgr6
2-5 Cruises • Age 60s

We accompanied another couple who had chosen this cruise from Memphis to New Orleans. The weekend before our cruise, New Orleans was hit by Hurricane Ida. We called the Monday before our embarkation to find out if the cruise was still on, and if our 2 night extension in New Orleans was still going to happen. We didn't get any answers until late in the afternoon the day before we were due to ...
Read More

Sail Date: September 2021


American Queen Steamboat Company has poor customer service from main office. Review of Mississippi River

Review for American Duchess to U.S.A.

User Avatar
MLouiseM
6-10 Cruises • Age 70s

The American Queen Steamboat Company needs to improve customer service from the company office. The experience on the American Duchess was very good and the crew went out of their way to accommodate. However, the corporate office did not care about their customers concerns about taking the cruise under these conditions and promises made by company representative were not followed up on. We had to ...
Read More

Sail Date: September 2021


Mississipi river Minneapolis to New Orleans

Review for American Countess to U.S.A.

User Avatar
drlee
10+ Cruises • Age 70s

We have long had a desire to take a Mississippi river cruise its entire length, from Minneaolis to New Orleans. After a couple of outstanding river cruises in Europe, we were excited to try something in our home country. Cruises that travel the entire rivers are rare, most are sold as seven day/half river cruise. So we booked this based on research and itinerary. We do wish that later cruises were ...
Read More

Sail Date: August 2021


Interesting Steam Powered Paddlewheeler

Review for American Queen to U.S.A.

User Avatar
penguin303
6-10 Cruises • Age 70s

Like many folks we had cabin fever after being cooped up to avoid the COVID virus. When it appeared that things were opening up, we booked a nine day cruise on American Queen Steamboat Company's (AQSC) "American Queen" from Louisville, KY to Memphis, TN. We were impressed with the health and safety precautions and felt that it would be safe to cruise in the good old U.S.A. We arrived in ...
Read More

Sail Date: August 2021


Beautiful ship

Review for American Countess to U.S.A.

User Avatar
holarl
First Time Cruiser • Age 60s

The American Countess is a beautiful clean new ship. The ship has large windows in the library and card rooms to watch the river, and lots of chairs on decks. I went down the Mississippi from Memphis to New Orleans. I have some foot problems and the company provide a golf cart at every landing to take people from the ship to the excursion bus, so I availed myself of that service. I loved every ...
Read More

Sail Date: August 2021


Trailing Lewis and Clark

Review for American Empress to U.S.A.

User Avatar
bob brown
10+ Cruises • Age 70s

(First, actual embarkation was in Clarkston, WA, but that port wasn't listed) I wanted to take my first 'post-pandemic' cruise close to home, and always wanted to try a riverboat cruise. My wife had already been on most of their other itineraries, and always wanted a Snake/Columbia River cruise. She had 'Ruby' status on AQSC, so we chose this one, and in our preferred westbound, downriver ...
Read More

Sail Date: July 2021


If you are under 70 and/or an active person, this cruise is not for you

Review for American Duchess to U.S.A.

User Avatar
denschrim
6-10 Cruises • Age 50s

My husband and I took the American Duchess from St. Louis to Minneapolis on the Mississippi River. We knew it would be quieter than other cruises we have taken, but we were not really prepared for how little there was to do (both onboard and at the ports of call). The boat had virtually no entertainment, other than cheesy 45-minute shows given each day by an entertainment staff of 3 people ...
Read More

Response from JaneF, Guest Relations Manager

Hello denschrim, Thank you for taking the time to share your experience. Life is slower on the river! It's what many of our repeat guests enjoy. Our authentic, American paddlewheelers offer...

Sail Date: July 2021


No real regard for the needs of a handicapped passenger

Review for American Countess to U.S.A.

User Avatar
sltkdt01
6-10 Cruises • Age 60s

Booked this cruise for my mom's 90th birthday celebration. When I requested a handicapped room, I was told all rooms are handicapped accessible. They were not. We spent the first day and a half waiting for an accessible room. I requested and received confirmation that we were seated for early dining as my mom needed to eat at a particular time, not at 8 pm in the evening. We boarded the ...
Read More

Response from JaneF, Guest Relations Manager

Dear sltkdt01, We are so sorry about the unusual experience with the golf cart. We know our guests need help getting around in port. I’m glad you spoke with someone on board about this so...

Sail Date: June 2021

Traveled with disabled person


Find a cruise

USA Cruise Reviews for American Queen Voyages (formerly American Queen Steamboat Company) Ships
Ocean Navigator USA Cruise Reviews
Ocean Navigator USA Cruise Reviews
Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.