American Queen Voyages USA Cruise Reviews
Photo Credit: OneTimeCruiser01
Photo Credit: OneTimeCruiser01
Photo Credit: OneTimeCruiser01
Photo Credit: OneTimeCruiser01
Cruiser Rating
3.9
Average
209 reviews
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31-40 of 209 American Queen Voyages USA Cruise Reviews
Review for a U.S.A. Cruise on American Countess
Large1937
10+ Cruises • Age 80s
We were so excited to try the new ship by American Queen. From the time we arrived to check in for our Covid test, it was so disorganized. It took forever to get through all of the procedures and seemed like personel were not prepared. Our rooms were very nice and we had a great cabin steward named Richard. We had ask for early seating at 5:30 as our party of four had issues with eating late and ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi Large1937! Thank you for your feedback. We are disappointed to hear about the food and staffing problems. We will be sure to pass your feedback along to the crew....
Sail Date: April 2022
Review for a U.S.A. Cruise on Ocean Voyager
bxny
10+ Cruises • Age 70s
We drove to Jacksonville for the pre cruise hotel and COVID testing and boarded the next day. Cabin was small on deck four and the bathroom had the smallest shower but our attendant was awesome. Due to stormy weather they canceled Canaveral but we saw a launch from sea. Amelia island was also canceled. There were not enough activities on board to keep us entertained. Very boring. Spent 2 ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hello bxny! Thank you for your feedback. We are glad to hear you enjoyed the open bar, food, and staff. We are disappointed to hear about the lack of activities and will be sure to pass that...
Sail Date: April 2022
Review for a North America River Cruise on American Countess
georgiafrlittle
10+ Cruises • Age 60s
This was our first time on AQV. We chose the Memphis to New Orleans Mississippi cruise.
We stayed at the pre-cruise included hotel, the Sheraton Downtown Memphis, which was a nice hotel directly across from the Trolly station. The trolley costs $2 to ride all day. We took the trolley to Beale Street and enjoyed the afternoon.
Breakfast is included as well, so we had a nice buffet ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hello! Thank you for your feedback and kind words. We are thrilled to hear that you enjoyed your time on American Countess. We look forward to welcoming you back aboard!...
Sail Date: March 2022
Review for a U.S.A. Cruise on American Countess
DAPRiDG
6-10 Cruises • Age 60s
First time American Countess cruiser. I am a frequent traveler. Many cruises and adventures. Worst service and attitude from restaurant staff I have ever experienced. Dinner was served cold every night. If you miss lunch no food is available. Do not bother to ask them to replenish Worst experience ever and I have 5 days left. Marketing definitely misrepresented amenities online. Will never return. ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hello DAPRiDG! We appreciate the feedback; however, we are disappointed to hear that you did not enjoy your experience aboard American Countess. We will pass your feedback along to the crew....
Sail Date: March 2022
Review for a U.S.A. Cruise on American Countess
MTMeg
2-5 Cruises • Age 70s
We had talked about a Mississippi River cruise for years, and finally decided to do it. The cruise lived up to our expectations and then some!
The pre-cruise process was a little confusing and disorganized, but we appreciated the Covid testing, knowing everyone onboard had tested negative. The Peabody may be a grand old hotel, but the rooms are small and the bathrooms even smaller. We were ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi MTMeg! We are so happy to hear that you enjoyed your voyage with us on American Countess. We will pass your feedback along to the vessel. We hope to welcome you back aboard in the future!...
Sail Date: March 2022
Review for a U.S.A. Cruise on American Countess
Hndbg Qn
10+ Cruises • Age 70s
First time trying a Mississippi River cruise after taking over 12 ocean cruises. The itinerary of Memphis to New Orleans was my main reason for choosing this cruise. Flying into Memphis the cruise included an overnight stay at The Peabody Hotel. Took taxi to airport, cost of $39.50 plus tip seemed high but efficient. The Peabody is a grand lady and was glad to stay there but my room extremely ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hello Hndbg Qn! Thank you for taking the time to leave us a review. We appreciate your kind words and are glad that you enjoyed the room service, dining room food, ports of call, and...
Sail Date: March 2022
Review for a U.S.A. Cruise on Ocean Voyager
dennis73
10+ Cruises • Age 80s
We chose this cruise since it departed from the Jacksonville, FL area as we do not fly (long story), and it is just a few hours driving from our home. We are both 80 and wanted to take a "final" cruise (have over 37 cruises under our belts).
First the good - the service aboard the boat was OUTSTANDING. There were only 57 passengers on a boat built for about 200 - there were almost as many ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi dennis73! Thank you for your review. We are glad that you enjoyed the service and food on board. But, we are disappointed to hear about the missed excursion, and especially the debark...
Sail Date: February 2022
Traveled with disabled person
Review for a U.S.A. Cruise on Ocean Voyager
ReppEgspit9
2-5 Cruises • Age 70s
We’ve traveled on American Queen Steamboat ships in the past and LOVED them! Decided to do a winter getaway on the new boat, Victory 1. Pre-cruise contacts were filled with changing requirements, misinformation and frustration. The name of the boat changed to Ocean Voyager pre-cruise, which added to the confusion. Embarkation port changed and itinerary changed with cancelled ports. Crew and ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hello ReppEgspit9! We appreciate you taking the time to leave a review. We are thrilled to hear that you enjoyed the food and staff service. We regret to hear about the WiFi and excursions....
Sail Date: February 2022
Review for a U.S.A. Cruise on American Duchess
syypatti511
2-5 Cruises • Age 70s
I chose this cruise because a few years ago we went on a American Queen Voyage. It was wonderful. Since it was the same company I thought this would be too. A few days before our voyage they changed our dining time to 7.30. I tried to change it back but they said it was because of the CDC guidelines. (some people did get it changed) They also sent us an email saying that there would be dining in ...
Read MoreSail Date: December 2021
Review for a U.S.A. Cruise on American Duchess
SunBurstFC
6-10 Cruises • Age 70s
We were really disappointed in this recent December cruise from Nashville to Memphis.
First the many positive things....
The food was really good, ample and varied.
The staff everywhere on the ship were very friendly and helpful, especially the dining room staff.
The ship seemed to be well maintained and clean and safe from the virus.
The evening entertainment was probably above ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi SunBurstFC! Thank you for your review and for sailing with us. We are happy to hear that you enjoyed the food and found our staff to be helpful. However, we regret to hear that you were...
Sail Date: December 2021
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USA Cruise Reviews for American Queen Voyages (formerly American Queen Steamboat Company) Ships
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