American Queen Voyages Senior Cruises Reviews
Photo Credit: OneTimeCruiser01
Photo Credit: OneTimeCruiser01
Photo Credit: OneTimeCruiser01
Photo Credit: OneTimeCruiser01
Cruiser Rating
4.1
Very Good
328 reviews
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31-40 of 328 American Queen Voyages Senior Cruises Reviews
Review for a U.S.A. Cruise on American Empress
pdtravelers
6-10 Cruises • Age 70s
Given the restrictions of Covid-19, we were very pleased to be seeing the Pacific Northwest.
We were confused when the initial embarkation staff did not seek our vaccination status, we had to insist to show it. The American Queen Steamboat Company did their best to maximize safety and minimize disruptions. The Columbia/Snake River experience has been educational and reaffirming of the ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Dear pdtravelers,
We’re happy to see the trip was exciting but sorry that you did not have a great dining experience. Our culinary team has reviewed your feedback and is making the necessary...
Sail Date: June 2021
Review for a North America River Cruise on American Queen
RealJewell
10+ Cruises • Age 70s
For our first post-COVID adventure, we decided to see more of the USA, and a riverboat cruise down the mighty Mississippi has always sounded alluring. We sailed downstream, from Memphis to New Orleans, on the beautiful and stately American Queen. We spend three nights pre-cruise in Memphis, one of which was included in the cruise fare. The cruise line hotel was The Peabody, "The South's Grand ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi RealJewell! Thank you for your kind words! We are thrilled that you enjoyed sailing with us on the mighty Mississippi. We will be sure to pass all your feedback along and let Jeremiah,...
Sail Date: March 2021
Review for a North America River Cruise on American Queen
cmichaelcornely
10+ Cruises • Age 70s
The boat was dirty. very rarely cleaned by crew, i have photos. food cold and awful
Bars bad and very few
Boat broke and we missed ports
Captain hardly dais a word
two nites the cabin was not cleaned
front desk was useless
we would tell people not to cruise on the boat
there was covid on it and they did not tell us until after the fact
i\I wrote the company and they did not ...
Read MoreSail Date: January 2021
Review for a North America River Cruise on American Queen
Pamgoes
10+ Cruises • Age 70s
Pre-cruise:
We arrived in Memphis a day before the boat was to depart and stayed at the Riverboat Company hotel, the downtown Sheraton. In spite of having read a few negative reviews, we were well pleased with the hospitality shown us by the staff from our first greeting by the bellmen, front desk staff, early check in provided, service in the restaurant for dinner (on our own), and the comfort ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi Pamgoes,
Thank you so much for your review. Your thoughtful description is appreciated. It looks like there are a few areas where we missed the mark. We can’t get better without feedback...
Sail Date: December 2019
Review for a North America River Cruise on American Queen
vicky4trips
10+ Cruises • Age 60s
My husband and I took this cruise in December and we were pleasantly surprised. The food in the dining room was good but not always as hot as I would prefer. The same is true in the Front Porch buffet. The servers and staff are very friendly and attentive and our housekeeper was always there for us. The entertainment is good, but the piano player was a little off key at times. The hop on hop off ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi vicky4trips,
We appreciate you taking the time to write us a review! Our partners at Shore Excursions take pride in providing these unique experiences. We are grateful for that...
Sail Date: December 2019
Review for a U.S.A. Cruise on American Queen
jandcinpa
10+ Cruises • Age 60s
Over the recent Christmas holiday, we had the privilege of cruising on the Grand American Queen Steamboat. We cannot say enough about how much we enjoyed the experience.
The staff and crew went out of their way to provide an absolutely wonderful experience. There was some minor improvements necessary in some areas, but what holiday would be complete if everything was perfect.
Ship – They ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi jandcinpa,
What a kind review! What really stands out is your comments about our genuine hospitality. Our crew is our heart.
Regarding the HOHO’s, Christmas time shopping on the lower...
Sail Date: December 2019
Review for a North America River Cruise on American Queen
shrumster
10+ Cruises • Age 70s
Love American Queen Steamboat Company and the American Queen Steamboat. Cruised many times with this company and it remains our favorite. The American Queen is a classic riverboat giving you the feel of the old steamboat days, but with all the conveniences of a modern cruise ship. The boat has a elegant theme with a casual, easy going and relaxed atmosphere. The cabins are comfortable with ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi shrumster!
Thank you so much for sharing your glowing recommendation. Loyal guests like yourself make us feel so loved! Being surrounded by America's history every day is a role we take...
Sail Date: December 2019
Review for a North America River Cruise on American Empress
Amble Along
6-10 Cruises • Age 50s
In November I traveled with a small group of 10 on the American Empress steamboat-style Cruise. The group absolutely LOVED the trip and the ship!
The food was incredible- truly top notch! We even had lobster tail! The meals were always artfully prepared and served by the kindest, warmest staff I’ve encountered on a cruise ship. Every meal was an event. During our scenic rides cruising the ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Dear Amble Along,
It's so exciting to picture the appetizers and Hot Toddies while watching sea lions and eagles! Just perfect. The scenery on that cruise is spectacular. Multnomah Falls is...
Sail Date: November 2019
Review for a North America River Cruise on American Queen
mmyeats
2-5 Cruises • Age 60s
We booked both a pre-cruise stay in Memphis and a post-cruise stay in New Orleans. They were great. We made use of the trolley passes in Memphis and visited several of the included attractions. The Sheraton hotel in Memphis was very nice. We appreciated that we could check in for the cruise at the hotel. Great idea!
The cruise started out great. Soon we started to hear that guests were sick ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi mmyeats,
We’re glad to hear that you overall enjoyed your cruise! So sorry you became ill.
In accordance with CDC guidelines, American Queen Steamboat Company highly recommends that...
Sail Date: November 2019
Review for a North America River Cruise on American Empress
RealJewell
10+ Cruises • Age 70s
We had been wanting to try a river cruise, especially after watching the size of ocean-going cruise ships balloon until some can carry more than 6,000 passengers. The American Empress beautifully accommodates just over 221, with an attentive crew of 88. Our Category C cabin--212--was cozy, but well laid out so that we had plenty of closet space and storage, even in the bathroom. Yes, the shower is ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
RealJewell - you live up to your name! What a gem you are for sharing such a thoughtful review.
To say that our "staff was unfailingly cordial, professional, and attentive," just knocks it...
Sail Date: November 2019
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