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American Queen Steamboat Company River Cruises Cruise Reviews

Cruiser Rating
4.2
Very Good
329 reviews

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1-10 of 329 American Queen Steamboat Company River Cruises Cruise Reviews


Love our Cruise on the Mississippi River

Review for American Duchess to North America River

nanatexas avatar

nanatexas

10+ Cruises

Age 60s

We loved our whole trip. Flew into New Orleans the day before and had a nice stay in the hotel included in the price. Transfers to the boat was very nice and easy. Once on board were meet with snacks and we went to our room. Bags waiting for us. We could not stop at our first location and used that day to cruise up the river to Baton Rouge. We did the hop on hop off bus tour. Drivers were great ...
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Sail Date: March 2020


American Duchess Mar. 9th,2020

Review for American Duchess to U.S.A.

sleigh11 avatar

sleigh11

2-5 Cruises

Age 40s

We recently cruised on the American Duchess during the March 9th sailing. The schedule had multiple changes from the ports we were originally scheduled to visit. Though we were disappointed about the changes, the staff were very professional and the shore excursions person on board worked very hard to make sure our land experience was still top notch. Tours were well organized, and we really ...
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Sail Date: March 2020


Prison Ship for the Elderly provides no sternwheel and substandard food

Review for American Duchess to U.S.A.

MECR2020 avatar

MECR2020

10+ Cruises

Age 50s

I chose this cruise because it had always been a dream of mine to cruise the Mississippi on a sternwheeler. I made it specific to my on-line discount travel clearinghouse that it had always been my dream. Firstly, American Queen failed to disclose the condition of the ship even though they had advance notice that the sternwheel had fallen off on a previous itinerary. This notice had been shared ...
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Sail Date: February 2020


Mississippi Rambling - New Orleans to Memphis

Review for American Duchess to North America River

halanddonna avatar

halanddonna

10+ Cruises

What to know - no glitz, no crowds, no pools. Instead - beautiful scenery, friendly helpful staff, daily enrichment, low key enjoyable entertainment, menus that reflect locations, and interesting ports. What to do - Included with your cruise, at no additional cost, at each port, is - bus, guide(s), admission to various sites. (‘Premium’ tours are available for additional purchase). We’ve ...
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Sail Date: February 2020


The overall cost is not worth the product

Review for American Queen to North America River

Pamgoes avatar

Pamgoes

10+ Cruises

Age 60s

Pre-cruise: We arrived in Memphis a day before the boat was to depart and stayed at the Riverboat Company hotel, the downtown Sheraton. In spite of having read a few negative reviews, we were well pleased with the hospitality shown us by the staff from our first greeting by the bellmen, front desk staff, early check in provided, service in the restaurant for dinner (on our own), and the comfort ...
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Sail Date: December 2019


Overall a Wonderful sailing down the Mississippi River

Review for American Duchess to North America River

Bryan5264 avatar

Bryan5264

First Time Cruiser

Age 20s

In December of 2019, I had been fortunate to have an absolutely amazing trip aboard the American Duchess. We had sailed from Memphis to New Orleans, and although there were only 100 people or so on board, everything felt lively and populated, but not overly populated like on an ocean-going cruise ship. The boat had Christmas theming since it was the holidays, and everything felt warm and ...
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Sail Date: December 2019


Awesome Experience

Review for American Queen to North America River

vicky4trips avatar

vicky4trips

10+ Cruises

Age 50s

My husband and I took this cruise in December and we were pleasantly surprised. The food in the dining room was good but not always as hot as I would prefer. The same is true in the Front Porch buffet. The servers and staff are very friendly and attentive and our housekeeper was always there for us. The entertainment is good, but the piano player was a little off key at times. The hop on hop off ...
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Sail Date: December 2019


Great Cruise with Christmas Theme

Review for American Queen to U.S.A.

jandcinpa avatar

jandcinpa

10+ Cruises

Age 60s

Over the recent Christmas holiday, we had the privilege of cruising on the Grand American Queen Steamboat. We cannot say enough about how much we enjoyed the experience. The staff and crew went out of their way to provide an absolutely wonderful experience. There was some minor improvements necessary in some areas, but what holiday would be complete if everything was perfect. Ship – They ...
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Sail Date: December 2019


Exceeded My Expectations

Review for American Duchess to U.S.A.

Ginny033 avatar

Ginny033

10+ Cruises

Age 70s

I was very excited to take a trip with the American Duchess as I have been on other river cruises in the past, but mostly in Europe or other parts of the world. I knew this cruise would be different being in America, but I pleasantly surprised with all there was to see and do in this part of the country. We started in Memphis and ended up in Nashville, TN. On board my guest cabin was very ...
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Sail Date: December 2019


Crew and Company Goes Above and Beyond

Review for American Duchess to North America River

BillNY avatar

BillNY

10+ Cruises

Age 60s

Sometimes, the best way to gauge a company's commitment to customer service is to experience mishaps and witness how the crew and company react. We were on the December 2 sailing from Memphis to Nashville on the American Duchess. The first issue occurred when one of the propellers malfunctioned. We were immediately given this information and were also informed that we were going to have to ...
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Sail Date: December 2019


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