American Queen Voyages River Cruises Reviews
Photo Credit: OneTimeCruiser01
Photo Credit: OneTimeCruiser01
Photo Credit: OneTimeCruiser01
Photo Credit: OneTimeCruiser01
Cruiser Rating
4.0
Very Good
406 reviews
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61-70 of 406 American Queen Voyages River Cruises Reviews
Review for a U.S.A. Cruise on American Empress
pdtravelers
6-10 Cruises • Age 70s
Given the restrictions of Covid-19, we were very pleased to be seeing the Pacific Northwest.
We were confused when the initial embarkation staff did not seek our vaccination status, we had to insist to show it. The American Queen Steamboat Company did their best to maximize safety and minimize disruptions. The Columbia/Snake River experience has been educational and reaffirming of the ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Dear pdtravelers,
We’re happy to see the trip was exciting but sorry that you did not have a great dining experience. Our culinary team has reviewed your feedback and is making the necessary...
Sail Date: June 2021
Review for a U.S.A. Cruise on American Countess
skenny5
10+ Cruises • Age 70s
We are currently on the boat going from Memphis to New Orleans and couldn’t be happier. Five stars on all counts: the ship, the service, entertainment, food, and included excursions. First of all, the ship itself is beautiful! Every public space and the cabins are well thought out. The grand lounge and bar area has big windows providing a great view of the river. It’s a wonderful space to ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi skenny5!
Thank you for your lovely review. We love hearing that our guests are enjoying their voyage. I think you will love our sister ship Ocean Victory! A very different vessel and...
Sail Date: June 2021
Review for a U.S.A. Cruise on American Duchess
galandguy
First Time Cruiser • Age 70s
Highly recommended by a very close friend. Professionalism the whole time with all of the staff: Pursers, restaurant staff, housekeeping staff, deck and bar/lounge staff - we can't say enough about how much fun, professional and knew their stuff!
The entertainment was very good each night, the band exceptional and especially for Memorial day they had a service and a retired Army Chaplin ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Dear galandguy,
You've got to do the swamp tour! You won't regret it. We're happy to hear you enjoyed your voyage and we look forward to welcoming you back!
Until next time....
Sail Date: May 2021
Review for a U.S.A. Cruise on American Countess
Beth Y
10+ Cruises • Age 70s
This was my first ever river cruise after 37 ocean cruises. I enjoyed it, but expected a premium experience for the price paid, and it fell short in a few areas. My week in a solo cabin on the Countess (a $3,000 total fare) was $600 more than a week on my favorite ship ever, the Queen Mary 2, where both the food and the service were really outstanding. The food on the Countess was very good, ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Dear Beth Y,
We appreciate you sharing how much you overall enjoyed your experience with us! I do want to apologize for the missed Earl Grey and the wait at the host stand. It sounds like we...
Sail Date: May 2021
Review for a U.S.A. Cruise on American Countess
CruiserFromMaine
10+ Cruises • Age 60s
We cruised on the American Countess which left New Orleans on May 16. Overall it was a good trip, particularly the entertainment and the dining.
The cruise included one night at the Hilton Riverside in New Orleans. This allowed for a conference room to be used for pre-cruise COVID testing. That part was easy and we got our results via email in about an hour.
Check-in was complicated by ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hello CruiserFromMaine!
Thank you for your thoughtful feedback. We’re glad to hear that you overall enjoyed your voyage with us on the Mississippi River! It’s always nice to hear that the...
Sail Date: May 2021
Review for a U.S.A. Cruise on American Countess
DroopyCruiser
10+ Cruises • Age 60s
Overall Experience: We were rescheduled several times due to cruising restrictions related to the pandemic so we encountered some disappointments along the way. American Queen Steamboat Company (AQSC) did everything in their power to get us on the earliest cruise possible and threw in some very nice perks for our inconvenience. We were able to cruise May 16, 2021. We are not new cruisers ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi DroopyCruiser!
Thank you for your review. It's good to hear that even in the face of traveling under new restrictions that you still had a great voyage! It means a lot to us that you...
Sail Date: May 2021
Review for a U.S.A. Cruise on American Duchess
Chrome Diva
2-5 Cruises • Age 70s
We are just getting home from our 2 7days back 2 back. Starting in Louisville ending in Memphis. (Sorry my embarkation port is not listed) We are both overwhelmed by the service, food & beverages, entertainment, excursions, and accommodations
The day/night before your cruise starts you will stay in a local 5 star Hotel. There will be complimentary COVID testing. Everyone has to be ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Thank you Chrome Diva for such a lovely review. We are sincerely happy to hear that you enjoyed your voyage with us!
...
Sail Date: May 2021
Review for a U.S.A. Cruise on American Duchess
Hdlandshark
10+ Cruises • Age 70s
This was the first of two cruises on the American Duchess starting in Louisville with the turn around in St Louis then traveling on to Memphis. What a wonderful experience! The trip starts with an overnight stay in an included excellent hotel and then included transportation to the boat. So nice to start with a good night’s rest. The best service, best crew, great entertainment. I just can’t ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hello Hdlandshark! A two-week voyage - how fun! We're so glad to hear that you enjoyed your time with us. We look forward to welcoming you back to the rivers!...
Sail Date: May 2021
Review for a U.S.A. Cruise on American Duchess
Parsley1
10+ Cruises • Age 70s
We decided to book a United States river cruise because it fell within the guidelines of the CDC. We have done 50+ ocean cruises but this was our small boat cruise. There was much hesitancy before boarding on whether we would enjoy it or not. We definitely were pleasantly surprised by all aspects of the cruise. From the ease of boarding and embarkation we were amazed at the efficiently and ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi Parsley1! Thank you so much for the great review. It is really helpful to hear that your experience with boarding and embarkation went smoothly. We've worked hard to keep things as...
Sail Date: March 2021
Review for a U.S.A. Cruise on American Duchess
Jonjay
10+ Cruises • Age 60s
We were very excited to be back on a boat, but also nervous with all the restrictions. The staff and crew on the American Duchess made it so easy to understand and were very accommodating. The ship is beautiful and you can tell that it is very clean. As with all trips, cruise or others, there is always a hiccup or two. Every one was taken care of with total satisfaction.
We are very avid ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Jonjay, it's so nice to hear the personal recognition for Tom and Cynthia! They are incredible leaders and we are lucky to have them on the team. It is quite a compliment to hear that you're...
Sail Date: March 2021
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