We had been wanting to try a river cruise, especially after watching the size of ocean-going cruise ships balloon until some can carry more than 6,000 passengers. The American Empress beautifully accommodates just over 221, with an attentive crew of 88. Our Category C cabin--212--was cozy, but well laid out so that we had plenty of closet space and storage, even in the bathroom. Yes, the shower is ...
Response from BriannaH, Guest Relations @American Queen Voyages
RealJewell - you live up to your name! What a gem you are for sharing such a thoughtful review.
To say that our "staff was unfailingly cordial, professional, and attentive," just knocks it...
Our first introduction to American river travel was on the American Queen, and our journey did not disappoint. In fact, our voyage on the American Queen wasn’t just my first river cruise… it was my first cruise ever. Overall, I would rate both this boat and our experience a 5/5.
When we arrived at the dock of the boat, we were a bit awe-struck. The paddlewheeler was unlike anything we had ever ...
Response from BriannaH, Guest Relations @American Queen Voyages
Hi jantrips!
My first cruise was also on American Queen! She really is a beautiful boat that sets the stage for a grand river experience. The excursions are a huge part of the river cruising...
To the Cruise Reviewers…Here’s a Breaking News story….The American Steamboat Company’s American Queen is NOT A CARIBBEAN CRUISE FUN SHIP…..That’s the rewarding thing about this wonderful Steamboat…..So don’t disparage this ‘Gem of the Mississippi ‘where you can slow down and take a leisurely cruise on America’s Premiere and Historical River.
My wife and I booked the American Queen Steamboat ...
Response from BriannaH, Guest Relations @American Queen Voyages
Wow! coop1ny, this is so wonderful to hear! You really know what river cruisin' is all about. A slow pace, thoughtful experience that can make just about anyone fall in love with the...
Embarking from the port of Clarkston, Washington and disembarking in Portland, Washington aboard the American Queen Steamboat Company Empress.
The staff went out of their way to assure that passengers had an enjoyable & smooth experience.
The food was spectacular, tasty and service in high fashion! The lunch buffet was equally delicious....daily ethnic options were a pleasant experience ...
Response from BriannaH, Guest Relations @American Queen Voyages
Hello Safsimcowz!
We are so thrilled that you enjoyed the voyage. I love how you chose to take in the views at night. We appreciate the constructive comment about things to do in port and...
The Victory II ship was recently renovated and they did an excellent job. The ship is fresh, clean, and very well appointed. Every staff member we have met is attentive and concerned for our satisfaction. Our cabin is more than adequate with one exception: the shower is extremely small. Meals are quite varied. On more than one occasion we have ordered doubles of items on the menu, or we have ...
Response from BriannaH, Guest Relations @American Queen Voyages
Hi BJHeard549! Thank you for the 5 star review! We appreciate your feedback . Please stay tuned for our new and exciting itineraries coming in 2020! We look forward to welcoming you on...
We so enjoyed our “Civil War” cruise on the Duchess that we booked this trip “In the Footsteps of Mark Twain”. Two days before departure we were told due to the high waters the trip was changed -every port was different except the starting point of St Louis. The Queen is much larger and the room we had chosen #502 was in the front of the ship-nice & roomy but so noisy we could not stay. The ...
Hi PBFoodie! Thank you for all of the great feedback! I agree, the small ship atmosphere is fantastic! We are so pleased that you enjoyed your cruise with us and hope to have the...
What a wonderful week we had as we sailed down the Snake and Columbia Rivers aboard the American Empress! This was our first cruise with the American Steamboat Company and there was so much about the cruise that didn’t disappoint. We have sailed many larger cruise ships but never a riverboat. The crew was the most friendly crew we have experienced. The Captain was visible and friendly too. The ...
We wanted to experience the pacific northwest and travel with some good friends. The literature advertised this as upscale, all inclusive. We've taken many ocean cruises (15+) but never a river cruise anywhere.
I'm not sure I'd say this is upscale, and I'm not convinced its worth the additional monies versus what you'd pay for a large vessel cruise. The Hop On/Hop Off bus is a nice feature, as ...
Dear Nona Gal,
Thank you for the kind review. A river cruise is definitely different than an ocean cruiser and most do find it to be quite relaxing . We are pleased to hear that you enjoyed...
We chose this cruise to get a lifetime experience on the Mississippi River. The advertising of the cruise was very effusive about the standard of the service and the experiences that were to be enjoyed. But, let me tell you what really was experienced.
Meals: The restaurant setting is comfortable but crowded. The furniture needs a good clean. The meals were presented in a haphazard style with ...
Dear Stephen and Rhonda,
Thank you for taking the time to write your review. We are pleased to learn that you enjoyed the entertainment. If you would like to elaborate on your dining...
This cruise for for my 10th anniversary. We were the youngest couple on the boat (not a critique, just an observation). It was the first river boat experience for both of us.
There was one port-of-call change that was made after we booked due to an event at on of the ports that seemed significant enough to have warranted more warning.
The excursions we took:
The LEWIS & CLARK ...
Hi KGlasgow,
Happy Anniversary! Thank you for taking the time to write your review. We appreciate the detailed feedback. Be sure and drop our guest experience manager a line at...
Sail Date: June 2019
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North America River Cruise Reviews for American Queen Voyages (formerly American Queen Steamboat Company) Ships