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American Queen Voyages North America River Cruise Reviews

Special guest singer! He was fun!
Empty lunch buffet at the grill half way through lunch.  salads but no sandwiches.  Patrons waited 30 minutes for it to be replenished
Soooooo relaxing . . . watching the barges ply the mighty Mississippi.
Natchez "Under the Hill"--a long-ago red-light district.
Cruiser Rating
4.2
Very Good
207 reviews

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1-10 of 207 American Queen Voyages North America River Cruise Reviews


Short Staffed

Review for American Queen to North America River

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Shortyman
10+ Cruises • Age 60s

For the first 4 days they were so short staffed that it was buffet only! So sick of eating lukewarm food and mass produced! Then they brought on enough workers to have service, at dinner only! Also all their other boats are fully staffed, heard that from a inside source. One bartender per bar, when they were open, should have had at least two, long lines. Wine offered? Maybe 8 types, and I can ...
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Sail Date: April 2022

Traveled with disabled person


Not a wine cruise

Review for American Empress to North America River

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Denverkb
2-5 Cruises • Age 70s

Our cruise trip began with a night at the beautiful Historic Davenport hotel in Spokane Oregon. We boarded the American Empress in Lewiston WA. We visited Hells Canyon then Richland, The Dallas, Stevenson, Astoria and disembarked in Vancouver WA. The ship was lovely and food, service and entertainment were good. In each port we found interesting and/or scenic things to see and do - and ...
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Sail Date: November 2021


Not as described

Review for American Empress to North America River

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Wlater
10+ Cruises • Age 70s

In midst of wave of new Covid cases, safety is not a big concern. They spray the luggage, but mask enforcement is minimal if at all. It has been shown that contacting Covid from surfaces is at the bottom of the list. No social distancing in any venue. Supposedly they follow state law when docked and on land, but not when moving on water. If you need mask protection when at the dock, you ...
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Sail Date: November 2021


Great People Beautiful Boat Rough Ports NO Internet

Review for American Countess to North America River

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Hummer13
6-10 Cruises • Age 60s

The ship is beautiful! Our room with private balcony was worth it. The food was plentiful and mostly good. The crew was mostly helpful. A few never smiled. (Bad contract maybe?) The Riverlorian was one of the best in the nation. Learned a lot. Entertainment on the stage was over the top. Weather was perfect! Room was well taken care of. Off ship Hop On Hop Off was good. Those are all the good ...
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Sail Date: August 2021


AQSC Puts the "Cuss" back in Customer Service

Review for American Countess to North America River

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raleepe
6-10 Cruises • Age 60s

Beautiful scenery, great entertainment, fair excursions, rude & inept customer service, and the most grossly mis-managed food service operation I’ve seen in my entire life. AQSC puts the “cuss” back in customer service. This was our 10th cruise (river and ocean) and by far the absolute “bottom of the barrel”. Here are my observations (from best to worst) and what you can expect from an AQSC ...
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Sail Date: August 2021


AQSC Duchess "Mighty Mississippi" - Red Wing, MN to New Orleans, LA

Review for American Duchess to North America River

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TinCan782
6-10 Cruises • Age 110s

Wonderful 14-day cruise down the Mississippi River for my wife and I. This was a retirement celebration re-scheduled from the same cruise last year which was cancelled due to Covid. The pre-cruise hotel in Bloomington, MN was nice and we were able to start getting acquainted with other cruisers. The pre-cruise check-in was smooth and easy. No Covid testing required, just show your ...
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Sail Date: August 2021

Traveled with disabled person


American Empress, July 11-19, 2021: Cruising In The Time Of COVID

Review for American Empress to North America River

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Cyberchomp
10+ Cruises

July 8-11: Pre-Cruise First: my wife (“The Missus”) and I had a taste of river cruising almost a decade ago, sailing up the Danube on Ama Waterways. We had a fabulous time. But it’s a PITA to get from the West Coast to Europe. We’ve been on over forty ocean cruises on various cruise lines. We had never sailed the byways of North America. This was our reason to try American Queen. Not so ...
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Sail Date: July 2021


Marvelous Mississippi Meander

Review for American Queen to North America River

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RealJewell
10+ Cruises • Age 70s

For our first post-COVID adventure, we decided to see more of the USA, and a riverboat cruise down the mighty Mississippi has always sounded alluring. We sailed downstream, from Memphis to New Orleans, on the beautiful and stately American Queen. We spend three nights pre-cruise in Memphis, one of which was included in the cruise fare. The cruise line hotel was The Peabody, "The South's Grand ...
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Sail Date: March 2021


plan awful

Review for American Queen to North America River

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cmichaelcornely
10+ Cruises • Age 70s

The boat was dirty. very rarely cleaned by crew, i have photos. food cold and awful Bars bad and very few Boat broke and we missed ports Captain hardly dais a word two nites the cabin was not cleaned front desk was useless we would tell people not to cruise on the boat there was covid on it and they did not tell us until after the fact i\I wrote the company and they did not ...
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Sail Date: January 2021


Love our Cruise on the Mississippi River

Review for American Duchess to North America River

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nanatexas
10+ Cruises • Age 60s

We loved our whole trip. Flew into New Orleans the day before and had a nice stay in the hotel included in the price. Transfers to the boat was very nice and easy. Once on board were meet with snacks and we went to our room. Bags waiting for us. We could not stop at our first location and used that day to cruise up the river to Baton Rouge. We did the hop on hop off bus tour. Drivers were great ...
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Response from CourtneyS, Guest Relations Manager

Hi nanatexas! Thank you for sharing your experience. We can't wait to get back out on the river with you!...

Sail Date: March 2020


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North America River Cruise Reviews for American Queen Voyages (formerly American Queen Steamboat Company) Ships
Ocean Navigator North America River Cruise Reviews
Ocean Navigator North America River Cruise Reviews
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