• TRAVEL NOTICE: Learn more about COVID-19
  • Newsletter
  • Write a Review
  • Boards
  • Find a Cruise
  • Reviews
  • Cruise Tips
  • News
  • Deals

American Queen Voyages North America River Cruise Reviews

American Countess at Mud Island in Memphis, Tennessee.
This was very steep. Local tour guides said the best dock in Vicksburg was recently bought by American Cruise Lines  - the other guys
This the ship docked at La Cross Wi
Mark Twain lounge
Cruiser Rating
4.2
Very Good
202 reviews

Filters

1-10 of 202 American Queen Voyages North America River Cruise Reviews


Great People Beautiful Boat Rough Ports NO Internet

Review for American Countess to North America River

User Avatar
Hummer13
6-10 Cruises • Age 60s

The ship is beautiful! Our room with private balcony was worth it. The food was plentiful and mostly good. The crew was mostly helpful. A few never smiled. (Bad contract maybe?) The Riverlorian was one of the best in the nation. Learned a lot. Entertainment on the stage was over the top. Weather was perfect! Room was well taken care of. Off ship Hop On Hop Off was good. Those are all the good ...
Read More

Sail Date: August 2021


AQSC Puts the "Cuss" back in Customer Service

Review for American Countess to North America River

User Avatar
raleepe
6-10 Cruises • Age 60s

Beautiful scenery, great entertainment, fair excursions, rude & inept customer service, and the most grossly mis-managed food service operation I’ve seen in my entire life. AQSC puts the “cuss” back in customer service. This was our 10th cruise (river and ocean) and by far the absolute “bottom of the barrel”. Here are my observations (from best to worst) and what you can expect from an AQSC ...
Read More

Sail Date: August 2021


AQSC Duchess "Mighty Mississippi" - Red Wing, MN to New Orleans, LA

Review for American Duchess to North America River

User Avatar
TinCan782
6-10 Cruises • Age 110s

Wonderful 14-day cruise down the Mississippi River for my wife and I. This was a retirement celebration re-scheduled from the same cruise last year which was cancelled due to Covid. The pre-cruise hotel in Bloomington, MN was nice and we were able to start getting acquainted with other cruisers. The pre-cruise check-in was smooth and easy. No Covid testing required, just show your ...
Read More

Sail Date: August 2021

Traveled with disabled person


American Empress, July 11-19, 2021: Cruising In The Time Of COVID

Review for American Empress to North America River

User Avatar
Cyberchomp
10+ Cruises

July 8-11: Pre-Cruise First: my wife (“The Missus”) and I had a taste of river cruising almost a decade ago, sailing up the Danube on Ama Waterways. We had a fabulous time. But it’s a PITA to get from the West Coast to Europe. We’ve been on over forty ocean cruises on various cruise lines. We had never sailed the byways of North America. This was our reason to try American Queen. Not so ...
Read More

Sail Date: July 2021


Love our Cruise on the Mississippi River

Review for American Duchess to North America River

User Avatar
nanatexas
10+ Cruises • Age 60s

We loved our whole trip. Flew into New Orleans the day before and had a nice stay in the hotel included in the price. Transfers to the boat was very nice and easy. Once on board were meet with snacks and we went to our room. Bags waiting for us. We could not stop at our first location and used that day to cruise up the river to Baton Rouge. We did the hop on hop off bus tour. Drivers were great ...
Read More

Response from JaneF, Guest Relations Manager

Hi nanatexas! Thank you for sharing your experience. We can't wait to get back out on the river with you!...

Sail Date: March 2020


Mississippi Rambling - New Orleans to Memphis

Review for American Duchess to North America River

User Avatar
halanddonna
10+ Cruises

What to know - no glitz, no crowds, no pools. Instead - beautiful scenery, friendly helpful staff, daily enrichment, low key enjoyable entertainment, menus that reflect locations, and interesting ports. What to do - Included with your cruise, at no additional cost, at each port, is - bus, guide(s), admission to various sites. (‘Premium’ tours are available for additional purchase). We’ve ...
Read More

Response from JaneF, Guest Relations Manager

Hi halanddonna! You have perfectly described the slower pace on a river cruise. It should just feel easy and relaxing. We all can't wait to be back on the river with you!!...

Sail Date: February 2020


The overall cost is not worth the product

Review for American Queen to North America River

User Avatar
Pamgoes
10+ Cruises • Age 60s

Pre-cruise: We arrived in Memphis a day before the boat was to depart and stayed at the Riverboat Company hotel, the downtown Sheraton. In spite of having read a few negative reviews, we were well pleased with the hospitality shown us by the staff from our first greeting by the bellmen, front desk staff, early check in provided, service in the restaurant for dinner (on our own), and the comfort ...
Read More

Response from JaneF, Guest Relations Manager

Hi Pamgoes, Thank you so much for your review. Your thoughtful description is appreciated. It looks like there are a few areas where we missed the mark. We can’t get better without feedback...

Sail Date: December 2019


Awesome Experience

Review for American Queen to North America River

User Avatar
vicky4trips
10+ Cruises • Age 50s

My husband and I took this cruise in December and we were pleasantly surprised. The food in the dining room was good but not always as hot as I would prefer. The same is true in the Front Porch buffet. The servers and staff are very friendly and attentive and our housekeeper was always there for us. The entertainment is good, but the piano player was a little off key at times. The hop on hop off ...
Read More

Response from JaneF, Guest Relations Manager

Hi vicky4trips, We appreciate you taking the time to write us a review! Our partners at Shore Excursions take pride in providing these unique experiences. We are grateful for that...

Sail Date: December 2019


Overall a Wonderful sailing down the Mississippi River

Review for American Duchess to North America River

User Avatar
Bryan5264
First Time Cruiser • Age 20s

In December of 2019, I had been fortunate to have an absolutely amazing trip aboard the American Duchess. We had sailed from Memphis to New Orleans, and although there were only 100 people or so on board, everything felt lively and populated, but not overly populated like on an ocean-going cruise ship. The boat had Christmas theming since it was the holidays, and everything felt warm and ...
Read More

Response from JaneF, Guest Relations Manager

Hi Bryan5264! We love reading your review. The holiday season on our vessels is really special. The towns are decorated, the crew is festive, and guests are in the holiday spirit! Thank you...

Sail Date: December 2019


Awesome as Always

Review for American Queen to North America River

User Avatar
shrumster
10+ Cruises • Age 60s

Love American Queen Steamboat Company and the American Queen Steamboat. Cruised many times with this company and it remains our favorite. The American Queen is a classic riverboat giving you the feel of the old steamboat days, but with all the conveniences of a modern cruise ship. The boat has a elegant theme with a casual, easy going and relaxed atmosphere. The cabins are comfortable with ...
Read More

Response from JaneF, Guest Relations Manager

Hi shrumster! Thank you so much for sharing your glowing recommendation. Loyal guests like yourself make us feel so loved! Being surrounded by America's history every day is a role we take...

Sail Date: December 2019


Find a cruise

North America River Cruise Reviews for American Queen Voyages (formerly American Queen Steamboat Company) Ships
Ocean Navigator North America River Cruise Reviews
Ocean Navigator North America River Cruise Reviews
Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.