American Queen Voyages New Orleans Cruise Reviews
Photo Credit: OneTimeCruiser01
Photo Credit: OneTimeCruiser01
Photo Credit: OneTimeCruiser01
Photo Credit: OneTimeCruiser01
Cruiser Rating
3.7
Average
142 reviews
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41-50 of 142 American Queen Voyages New Orleans Cruise Reviews
Review for a North America River Cruise on American Duchess
PureMichigan53
First Time Cruiser • Age 70s
My husband and I took this cruise as a celebration of our 25th anniversary. We cruised from New Orleans to Memphis.
Pros: excellent food and wait staff. large variety of entrees and dietary needs met.
clean staterooms, common areas (except the sticky laminate flooring)
variety of hourly activities
variety of Premium Excursions
Cons: ...
Read MoreResponse from JaneF, Guest Relations Manager
Hi PureMichigan53, Thank you for taking the time to submit a review regarding your cruise on board the American Duchess. At American Queen Steamboat Company, we strive to deliver a...
Sail Date: April 2019
Review for a U.S.A. Cruise on American Queen
cesaltz
10+ Cruises • Age 80s
We (my wife, myself, my daughter and her spouse) had always wanted to try a US Cruise Ship on the Mississippi River,
We started at New Orleans and traveled to Menmphis, the hotel the ship chose was a part of the pre trip was excellent and we actually booked it via separate reservations a day early,
The room on board was nice, however our steward was at best poor, in fact the ship changed him ...
Read MoreResponse from JaneF, Guest Relations Manager
Hi Cesaltz!
Thank you for taking the time to submit your review. It is very rare to receive feedback such as this. However, we do value our guest feedback and would like the opportunity to...
Sail Date: April 2019
Review for a North America River Cruise on American Queen
ejbrand7289
First Time Cruiser • Age 30s
I always wanted to visit New Orleans and my companion had always wanted to go down/up the Missisipi River. This cruise offered the best of both worlds. Unfortunately i was disapointed to find that the food was not always of good quality and did not cater well for vegetarians. Unfortunately there was also a lot of fried fish rather than fresh fish. There were also times when the boat ran out of ...
Read MoreResponse from JaneF, Guest Relations Manager
Hi ejbrand7289! Thank you for taking the time to write the review! We are pleased to learn that your overall experience was a great one! We value our guest feedback and If you would like...
Sail Date: April 2019
Review for a U.S.A. Cruise on American Duchess
joek
10+ Cruises • Age 90s
Entire boat was reserved for Road Scholar members for this cruise. Instead of the standard one day stay in New Orleans with tours, Road Scholar had two before boarding.
The food and service was outstanding, either in the Main Dining Room with a very good selections or in the Grill Room/Terrace buffet. Most of us chose the Main Dining Room for dinner, wine and beer is included with dinner. and ...
Read MoreResponse from JaneF, Guest Relations Manager
Hi joek!
Thank you so much for the 5 star review! We are thrilled to learn that your experience was memorable and exceeded your expectations! Thank you for sharing the details of your...
Sail Date: April 2019
Review for a U.S.A. Cruise on American Queen
Susie Ohio
2-5 Cruises • Age 80s
I was invited to join friends on this cruise. New Orleans is a great place to visit pre-cruise. Our hotel was within walking distance of many attractions. Cabin was small but compact, clean and orderly. The bathroom was good size and the walkin shower excellent. Amenities included were shampoo, lotion, shower gel, nice size bar of hand soap. The food was plentiful, many choices, and of ...
Read MoreResponse from JaneF, Guest Relations Manager
Hi Susie Ohio! Thank you so much for the 5 star review! We are pleased to learn that you had a great time! Thank you for recognizing that our team was able to provide such a great...
Sail Date: March 2019
Review for a U.S.A. Cruise on American Queen
Traveler711
2-5 Cruises • Age 30s
We sailed on the American Queen from New Orleans to Memphis in March of 2019.
Due to mother nature the river was too high on the river when we sailed. The American Queen had to make a few adjustments from our original itinerary. However, this process seemed to be done very well. We were notified in advance of what would be changing before getting on the boat, and still were able to see ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi Traveler711!
A family feel is definitely what we hope our guests feel when cruising with us. The capacity of our boats really does allow us to get to know each and every guest, their...
Sail Date: March 2019
Review for a U.S.A. Cruise on American Queen
Former Non-cruiser
2-5 Cruises • Age 70s
After having taken three ocean cruises, the cruise aboard the American Queen was a very nice change. We enjoyed the more personal service that is possible with a maximum capacity of 430 passengers. We appreciated the helpfulness and pleasant demeanor of all the staff we encountered.
The boat and its furnishings are very nice and seemed to be well maintained. The only equipment problem I noted ...
Read MoreResponse from JaneF, Guest Relations Manager
Dear Former Non-Cruiser, Thank you for your review and kind comments. Please know that we take our guest's feedback very seriously and are looking into your experience regarding the...
Sail Date: December 2018
Review for a North America River Cruise on American Queen
BravoTango
2-5 Cruises • Age 60s
Seeing the mighty Mississippi has been on our list, if only for the size and its place in history. We travelled from Australia to cruise on the American Queen for a 9 night Lower Mississippi New Orleans to Memphis itinerary. Cruise included a first night stopover in New Orleans at the very convenient Riverfront Hilton, which had a pre-checkin facility, which was easy to do. We did our own ...
Read MoreResponse from JaneF, Guest Relations Manager
Dear BravoTango,
Thank you for the 5 star review! We are thrilled to hear that you had such a great time! Our on-board staff work very hard and I will pass on your compliments to them! The...
Sail Date: October 2018
Review for a North America River Cruise on American Queen
Rachel Wu
10+ Cruises • Age 70s
there was a credit of $800.00 from a previous sailing with the American Queen Steamboat company.
We wanted to try the American Queen - the biggest of the 3 ships in the American Steamboat co.
We were waiting for the last minute deal , we found this cruise in a very short notice of departure.
the ship was built in 1995 - a paddle wheeler, the steamboat built back to the Victorian history ...
Read MoreResponse from JaneF, Guest Relations Manager
Dear Rachel Wu,
Thank you for taking the time to submit your review. We are pleased to learn that you were able to use your credit and experience cruising onboard the American Queen . We...
Sail Date: August 2018
Traveled with disabled person
Review for a North America River Cruise on American Duchess
sailingmickey
10+ Cruises • Age 80s
We sailed aboard the Duchess from New Orleans to Minnesota departing July 16th.
The Duchess is a beautiful boat with room for 166 guests. The design of all the rooms is pleasing to the eye and very airy with high-ceilings. We entered the boat into the room where Pursuer is located. Access to the bar and grand dining from the Purser is through a hallway lined with beautiful replicas by ...
Read MoreResponse from JaneF, Guest Relations Manager
Dear Sailingmickey,
Thank you for your very detailed review! Your descriptions of the vessel and it’s illustrious decor are accurate. We are thrilled to learn that you enjoyed your cruise...
Sail Date: August 2018
Traveled with disabled person
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