American Queen Voyages Gay & Lesbian Cruises Reviews

Fishing boat in Petersberg harbour
Photo Credit: OneTimeCruiser01
Another yummy dessert
Photo Credit: OneTimeCruiser01
Kayaking in Misty Fjords
Photo Credit: OneTimeCruiser01
French balcony cabin window
Photo Credit: OneTimeCruiser01
Cruiser Rating
4.0
Average
230 reviews

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1-10 of 20 American Queen Voyages Gay & Lesbian Cruises Reviews


Dissapointed

Review for a North America River Cruise on American Queen

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donhanley46
10+ Cruises • Age 70s

The American Queen was unorganised, some of the staff did not know what to do, shortage of staff in dining room, so bad we used the buffet like lots of other guests . The ldea looks good but it's not up to standard, we fought hard for a full refund receiving £1000 only. I can't think of anything good to say. The most expensive mistake we have ever made as we have traveled the world with several ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Thanks for the feedback! We are disappointed to hear that you did not enjoy your time on American Queen. We have noted your feedback on the dining room staff and unorganized Crew and will...

Sail Date: May 2023


Disaster

Review for a U.S.A. Cruise on American Queen

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cmichaelcornely
10+ Cruises • Age 70s

From the beginning a Disaster Boarding through a dirty port gangway Very weak welcome aboard Dirty Boat Sparse crew Boat broke did not go for two days Food awful and cold Bars terrible Only 3 not open most of the time Only two bartenders Dirty glasses everywhere food, dirt on decks Cigarettes' buts on floor Housekeeper sporadic Ports ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hi cmichaelcornely! We are disappointed to hear that you found many parts of the sailing disappointing. We have passed your feedback along to our team....

Sail Date: September 2022


Not so mighty Mississippi

Review for a North America River Cruise on American Queen

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Welikecruzng
10+ Cruises • Age 60s

To start with, I tried to find Minneapolis or Red Wing as the embarkation port but was unable to find it in the drop down and it wouldn't let me enter either cities. 1. We only got travel documents after our travel agent called them days before the cruise. I guess this should have been an omen. 2. The cabin had a large patio but was mostly usuable due to their being no shade from noon to ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hi Welikecruzng! Thank you for taking the time to leave a review. We are disappointed to hear about the missed stops, internet situation, among other things you mentioned. We will pass the...

Sail Date: September 2022


The worst and most expensive cruise we have ever done

Review for a U.S.A. Cruise on American Queen

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Fesey
10+ Cruises • Age 60s

This was a bucket list holiday for my husband and I travelling from Minneapolis, Minnesota to New Orleans. We paid over £6000 each for a 14 day holiday - a majority of Americans paid $20,000 per cabin. We travelled from Redwing Minneapolis to New Orleans in an inside cabin. This was the cheapest cabin available. Our holiday started on 12th September and ended 26th September 2022. The weather ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hi Fesey! Thank you taking the time to leave a review. We are disappointed to hear about the problems with staff, food, and cancellations. We will pass the feedback along to our team....

Sail Date: September 2022


Short Staffed

Review for a North America River Cruise on American Queen

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Shortyman
10+ Cruises • Age 60s

For the first 4 days they were so short staffed that it was buffet only! So sick of eating lukewarm food and mass produced! Then they brought on enough workers to have service, at dinner only! Also all their other boats are fully staffed, heard that from a inside source. One bartender per bar, when they were open, should have had at least two, long lines. Wine offered? Maybe 8 types, and I can ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hello Shortyman! We appreciate you taking the time to leave us feedback. We are disappointed to hear that you did not enjoy many aspects of the cruise, such as the food, wine, and service. We...

Sail Date: April 2022

Traveled with disabled person


Disaster

Review for a U.S.A. Cruise on American Queen

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cmichaelcornely
10+ Cruises • Age 70s

I have been on over 20 cruises and I believe I can evaluate from experience This was the worst cruise that I have ever been on. The irony is that that Cruise line did not care These were the low points; BOAT dirty. I have dozens of photos of filth, cigarette butts, dirty dishes and glasses. The Boat went no where at the start because it broke and they told us nothing. They ...
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Sail Date: September 2021


plan awful

Review for a North America River Cruise on American Queen

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cmichaelcornely
10+ Cruises • Age 70s

The boat was dirty. very rarely cleaned by crew, i have photos. food cold and awful Bars bad and very few Boat broke and we missed ports Captain hardly dais a word two nites the cabin was not cleaned front desk was useless we would tell people not to cruise on the boat there was covid on it and they did not tell us until after the fact i\I wrote the company and they did not ...
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Sail Date: January 2021


Poor excursions; poor customer service; great food and restaurant service

Review for a U.S.A. Cruise on American Queen

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CAlgee
6-10 Cruises • Age 70s

We selected this cruise as we were traveling with 2 other couples who live on our street. This is not the best of the ships in this line but selected as one couple needed a lower cost cruise. Rooms small and cramped and flooded during rains. Employees who work hard were up at 5am pushing rainwater off deck, but the problem, aside from the noise, was that water was pushed inside the ...
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Response from JaneF, Guest Relations Manager

Dear CAlgee, American Queen Steamboat Company cares about their guests and their feedback is extremely important to us. We would like the opportunity to discuss this with you if you would...

Sail Date: June 2019


Worse cruise ever

Review for a North America River Cruise on American Queen

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Cruisergroup2019
10+ Cruises • Age 70s

I chose this cruise because a group of 18 of us wanted to cruise on a riverboat. This group cruises frequently but never a riverboat. Nothing about this cruise line is current. You can't even make online reservations. We had planned and booked everything before boarding, premium excursions, private cocktail reception. After boarding no one at the customer service desk or tour desk seemed to know ...
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Response from JaneF, Guest Relations Manager

Dear Cruisergroup2019, We are so disappointed to hear that your cruise did not meet your expectations. At American Queen Steamboat Company, we create memorable experiences that exceed all...

Sail Date: April 2019


Not if you like food or want value for money spent

Review for a North America River Cruise on American Queen

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Frequent Cruiser41
10+ Cruises • Age 80s

For $700 a night per person, we expected decent food and service. Neither was provided. Prior to booking, we confirmed that they could handle a gluten free menu since my husband has celiac disease. They assured us they could. The menu did have allergen symbols on it, but the Maitre D admitted they were often wrong. The wait staff was uninformed and unconcerned about dietary problems. If you ...
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Sail Date: May 2016


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