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4 American Queen Steamboat Company Family Cruise Reviews

We had been recommended the American Queen by a close friend, who is quite choosy so we felt confident all would be prefect! Not quite! Disappointed with quality of some of entertainment. Particularly the lounge singer- we felt ... Read More
We had been recommended the American Queen by a close friend, who is quite choosy so we felt confident all would be prefect! Not quite! Disappointed with quality of some of entertainment. Particularly the lounge singer- we felt very poor, could have been much better. Sadly dinner service was lacking, although did improve so I guess someone at a neighbourung table may have said something? We were served wrong meals repeatedly, had to ask for drinks to be served and the attitude of some staff was very off hand. Front porch cafe- always great service and choice- both at breakfast and lunch. Top deck bar- likewise, always good. This isn't a cheap trip and expectations were so high and I have to admit we were disappointed with these areas! In other areas they excelled, organistaion around trips, both additional and standard were excellent- we did both. Ease on and off at ports was great- never been so easy! The 'Hop on/Hop off' bus service fab! In terms of value for money- depends on your point of view - I know some of my fellow dinner partners felt it wasn't. However if you use all the facilities, all the trips provided as part of package, along with buses it does feel like you know what you are paying for. I think the poor service at dinner and 'not so good' entertainment in places left it feeling wanting. We , for insatnce , seldom ate lunch- but suited ourselves and made a sandwich which we took with us when on shore for a trip. Had fruit etc to eat during the day so we gained in other ways. Satff in general really great, helpful, friendly. Staterooms as expected- really clean, comfortable and well serviced- we had a private verandah which was great. Read Less
Sail Date April 2019
there was a credit of $800.00 from a previous sailing with the American Queen Steamboat company. We wanted to try the American Queen - the biggest of the 3 ships in the American Steamboat co. We were waiting for the last minute deal ... Read More
there was a credit of $800.00 from a previous sailing with the American Queen Steamboat company. We wanted to try the American Queen - the biggest of the 3 ships in the American Steamboat co. We were waiting for the last minute deal , we found this cruise in a very short notice of departure. the ship was built in 1995 - a paddle wheeler, the steamboat built back to the Victorian history of the 1900 -including the furniture in the cabin, the theatre, dining room, lounges. entertainment -done by the ship's own members -dancers & singers, world-class musicians - organized by the Steamboat Syncopators -playing trumpet ,bass, drums ,.piano,saxophone,clarinet , flute & trombone. and also outside guests performance - Dante Vaudeville -magic show,Lainie Gulliksen -Siren Songs celebrating the Sirens of Broadway,Pop, & Opera , also the ship's own musician entertainers During the day there were River Chat ,Movie Matinee ,Bingo dinner - on the J.M. White Dining Room -we were on the 5.15pm early seating food was good service were great there was a land tour -on the ship's Hop on Hop Off busesto visit many Plantation , resorts ,museum churches. there was hardly any children Read Less
Sail Date August 2018
Cruised from Cincinnati, OH to Alton, IL. There are various types of cabins to choose from. Our cabin had an outside door an inside door to the hall ( 2 entrances). Nightly entertainment, two dining times for main dining, but there is ... Read More
Cruised from Cincinnati, OH to Alton, IL. There are various types of cabins to choose from. Our cabin had an outside door an inside door to the hall ( 2 entrances). Nightly entertainment, two dining times for main dining, but there is another casual dining option elsewhere on the boat. Wine included in main dining. Pop, water, coffee, tea, lemonade, ice cream, cookies, and popcorn included all day long. Pool an exercise room, movie theater. Daily river talks, rooms to read or play games and gift store. Shore excursions included along with pay for premium shore excursions. EVERYONE working on this boat is friendly and ready to help you. All ages welcomed. Every night you receive the River News with the next days activities listed. You decide how relaxed or busy you want to be during your cruise. Free wifi. Boat computers are all set up with various airlines to just click your airline and print your boarding pass. Robes and slippers in each room. Elevators and stairs to choose from. Buses for shore excursions run every 15-20 minutes with hop on/hop off option an are included. Step on guides from the local area on the buses to give information about the city you are in. The American Queen is a steamboat paddle wheel. Read Less
Sail Date July 2016
My grandparents wanted to go on a cruise up the Mississippi and I had always wanted to see New Orleans so I came with. I was not aware that there would be absoloutely no one my age (21) on the ship, which made it less enjoyable. Obviously, ... Read More
My grandparents wanted to go on a cruise up the Mississippi and I had always wanted to see New Orleans so I came with. I was not aware that there would be absoloutely no one my age (21) on the ship, which made it less enjoyable. Obviously, since this a cruise geared towards the older crowd, many of the activities weren't as interesting to me as they were to them. If there had just been a few things that were available to me, and others my age, I thought it would've been a much more enjoyable experience for myself. That being said, the staff was very friendly, and professional. Something that I appreciate. Additionally, the food was delicious and the staff was very accomodating of special requests. The rooms were nicely maintained, although small. The entertainment crew did a good job, although, I again thought they could've done more stuff for someone my age. Overall, a well done cruise. Read Less
Sail Date May 2016
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