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Sail Date: November 2018
AQSC has river cruising figured out. The Duchess is an awesome vessel and continues the tradition of first class river cruising started by her mother, the American Queen. Our cruise from Nashville to Chattanooga on the Cumberland and ... Read More
AQSC has river cruising figured out. The Duchess is an awesome vessel and continues the tradition of first class river cruising started by her mother, the American Queen. Our cruise from Nashville to Chattanooga on the Cumberland and Tennessee Rivers was very relaxing and historical and the scenery was beautiful. Even though the Duchess is not nearly as big as the Queen, she is very elegant and well laid out. Large cabins, sufficient public spaces, excellent dining, impeccable service and excellent entertainment are some of the attributes that make this a nearly perfect vessel to explore America's great rivers. Entertainment trio of Dustin, Courtney and Jeff did a fantastic job each night and are some of the hardest working entertainers we have witnessed. We appreciated that they performed music from the 50's and 60's. The riverlorian, Mike, gave daily informative, interesting and entertaining talks about the river history, lore, navigation and other subjects. Teresa did an awesome job with our daily shore excursions and hop on hop off itinerary. We love AQSC and always look forward to our next cruise on America's rivers on either the Queen, the Duchess and hopefully, the Empress. Read Less
Sail Date: August 2018
there was a credit of $800.00 from a previous sailing with the American Queen Steamboat company. We wanted to try the American Queen - the biggest of the 3 ships in the American Steamboat co. We were waiting for the last minute deal ... Read More
there was a credit of $800.00 from a previous sailing with the American Queen Steamboat company. We wanted to try the American Queen - the biggest of the 3 ships in the American Steamboat co. We were waiting for the last minute deal , we found this cruise in a very short notice of departure. the ship was built in 1995 - a paddle wheeler, the steamboat built back to the Victorian history of the 1900 -including the furniture in the cabin, the theatre, dining room, lounges. entertainment -done by the ship's own members -dancers & singers, world-class musicians - organized by the Steamboat Syncopators -playing trumpet ,bass, drums ,.piano,saxophone,clarinet , flute & trombone. and also outside guests performance - Dante Vaudeville -magic show,Lainie Gulliksen -Siren Songs celebrating the Sirens of Broadway,Pop, & Opera , also the ship's own musician entertainers During the day there were River Chat ,Movie Matinee ,Bingo dinner - on the J.M. White Dining Room -we were on the 5.15pm early seating food was good service were great there was a land tour -on the ship's Hop on Hop Off busesto visit many Plantation , resorts ,museum churches. there was hardly any children Read Less
2 Helpful Votes
Sail Date: July 2018
I have enjoyed well over 30 cruises on America's Inland Rivers. The American Queen Steamboat Company has perfected river cruising once again, with so many extras too numerous to mention. The scenery is beautiful, the small towns ... Read More
I have enjoyed well over 30 cruises on America's Inland Rivers. The American Queen Steamboat Company has perfected river cruising once again, with so many extras too numerous to mention. The scenery is beautiful, the small towns are quaint and the cities have revitalized water fronts. AQSC offers Premium Shore Excursions that allow you to immerse yourself in the theme of the cruise if you so choose, with the transportation provided by the companies own motor coaches. They also provide transportation during the stop to various points of interest in each town visited. Or you can stay aboard when in port and enjoy special sessions by experts or simply sit on deck. My particular cruise allowed for several hours of daylight cruising, which is not the case with other cruise lines. The crew appear to enjoy their jobs and take catering to the customer very serious. The experience in the J. M. White Dining Room compares to a fine hotel. The service was excellent, the food superb. The large variety should satisfy any taste. There is a second food venue which allows for more casual dining with extended hours and snacks throughout the day. The Grand Saloon allows for professional entertainment. An onboard Riverlorian gives informative talks and is available to answer questions. These are just the highlights. I thoroughly enjoyed every second of this cruise! Read Less
Sail Date: June 2018
We had sailed on the American Queen several years before and were happy to book this for a family cruise celebrating our 50th wedding anniversary. We were, all together, a party of 13. We sailed from Memphis to New Orleans. I cannot say ... Read More
We had sailed on the American Queen several years before and were happy to book this for a family cruise celebrating our 50th wedding anniversary. We were, all together, a party of 13. We sailed from Memphis to New Orleans. I cannot say enough nice things about the people on board the ship. Here are some examples. With that many people in our party, it was sad but not a surprise that two people I had put in a cabin together found it impossible to share the room. They were “thermostatically” incompatible: one wanted the room warm, the other wanted it cool. The ship was sold out. Nevertheless the purser’s office was able to somehow find us a single cabin so we could split these people up. I am so grateful as their unhappiness could have ruined the trip for everyone. Among our party were our kids and granddaughter, who was three. This is not a trip where you usually see children, but she had an absolutely fabulous time. One night we were looking at the stars and I pointed out Jupiter. She loves astronomy and had seen many pictures of the planet, but the point of light in the sky didnt look like those images. She insisted it wasn’t Jupiter. So we headed for the pilot house to see if the ship had a telescope. Not surprisingly, a crew member stopped us and said we weren’t allowed there except at special times. And that the boat didn’t have a telescope either. And yet, the very next morning that crew member tracked us down and said there was a kids’ science museum at an upcoming port of call which the granddaughter might enjoy. That’s going way beyond the call of duty. And she, in fact, loved the museum when we got there. We had planned a party one night to celebrate the anniversary. The food and drink and service were perfect. What wasn’t perfect was the weather. Just as the party started we hit a squall. Two of our friends were trapped inside their cabin by the wind and rain. Immediately two stalwart members of the crew hurried down there with muscle and umbrellas and escorted our friends to the party. I could go on and on, but you can see how impressed we all were. And the food and amenities were of course lovely. My only gripe was the pricing. I had hoped to get a price break by booking early and including such a large party. Nope. Not much of a break. In fact, a few months before our sail date there was a sale on cabins, but I would have had to cancel my cabins, pay a fee, and then rebook to take advantage of the break. The remaining savings were too small to be worth the trouble. Come on, American Queen. You can do better! They did upgrade our cabin, but I would have rather saved more money. Still, we would sail with them again whenever we can. Looking forward to the autumn cruise up the Tennessee River. Read Less
4 Helpful Votes
Sail Date: November 2017
lots of fun on this cruise! although the ports don't look like there is much there, if you take time to explore they are very interesting! service is fine-not exceptional, but adequate. Ship is not luxurious, but fine. Food is great! ... Read More
lots of fun on this cruise! although the ports don't look like there is much there, if you take time to explore they are very interesting! service is fine-not exceptional, but adequate. Ship is not luxurious, but fine. Food is great! really a very fun week! Hop-on bus system is great, although you can also walk into and around these ports. Entertainment is fun! Fairly relaxing-can venture out and return whenever you like. Really enjoyed exploring this area of our country. paid excursions were good although not necessary. Really enjoyed excursion to angola prison-very enlightening. Ship is very nice. Some parts a little dated, but in general nice. Crew is very helpful. Enjoyed dining at The Front Porch. Dining room is okay, although service is slow. Huge variety of items offered each evening. Definitely an older crowd, but we took our 17 year old daughter and she was fine. There is a nice pool kept very warm-like a hot tub almost. Overall a fun week! Read Less
1 Helpful Vote
Sail Date: October 2017
Several members of my mom's family took a cruise on the American Duchess, from Memphis to New Orleans, Oct. 16-23. There was a pre-cruise hotel included in Memphis, the Peabody Hotel on the 15th. First, about the Hotel, we ... Read More
Several members of my mom's family took a cruise on the American Duchess, from Memphis to New Orleans, Oct. 16-23. There was a pre-cruise hotel included in Memphis, the Peabody Hotel on the 15th. First, about the Hotel, we had 2 rooms on different floors. Both had not been vacuumed, there was debris on both of the room floors from previous occupant(s). The food was good, but the prices were high. On the American Duchess, both cabins had not been dusted or vacuumed from probably the first sailing of the vessel a few weeks before our sailing. On other cruise lines, the rooms would be vacuumed, dusted, towels changed, and beds made every day. On this boat, you had to put out a placard on the front of your door to even have the room steward change your towels. Both rooms were never dusted or vacuumed our whole trip. On the matter of being wheelchair friendly, which the cruise line publicized about this boat, you had to have a strong helper to help lift the front of the wheelchair to get out/into the cabin, from the hallway to another area, from the inside to the outside deck. There was a raised barrier to get to each area, include the dining room, Perks, the 24hr. snack room, and even the gift shop. On five other different cruise lines, I could propel myself throughout the ships with no help from anyone. Most of the Premium optional tours were not made for people with wheelchairs. I had booked a Premium tour in each port, and wasn't told until we were already on the boat, that I couldn't go on those tours. The hop on hop off bus tours, included in the price of the tour, were wheelchair friendly and they had a golf cart that was utilized to get you from the boat to the bus, which was very nice. All of the food on the boat was very good except the breakfast buffet, which had cold food, including items which should have been warm or hot. The entertainment, which were the same group of musicians and singers/dancers the entirety of our journey, were very good(four musicians, and three singers/dancers). Also, for a cruise on the Duchess that was to be for the more affluent, it didn't past muster. Read Less
19 Helpful Votes
Sail Date: November 2016
We traveled in a party of 10: 4 boys aged 5-12, parents in their 70s (one w/ memory issues), and two couples in their 40s. We loved the service, delicous food, live music, custom drinks & friendly manner of all the staff. Our rooms ... Read More
We traveled in a party of 10: 4 boys aged 5-12, parents in their 70s (one w/ memory issues), and two couples in their 40s. We loved the service, delicous food, live music, custom drinks & friendly manner of all the staff. Our rooms were on the outside of the 4th &5th floor decks, so we enjoyed the views as well. We all loved the engine room - you can walk down and see all the working parts when the ship is in motion. We enjoyed the pilot house tour (when the boat is in port) and riverlorian talks. The lady in the gift shop was delightful & gave my 5 year old a box in which to hold his treasures. The bars allowed kids and our kids were free to roam the boat; they truly treasured that freedom. The kids played bingo and chess and even cavassed the passengers to find additional chess opponents (the passengers were quite friendly). On several evenings we found an unreserved box in the Grand Salon (the theater for live entertainment which is modeled after Ford's Theater in DC). For adults drinks cards are available for purchase which allow included drinks and gratuities for the duration of the voyage ($200). Shore excursions were great fun. We opted for hop on hop off which meant we could visit a variety of stops each time the boat docked. I reccomend departing early because the stops are only 3 or 4 hours and the time passes quickly. On each bus for hop on hop off a local guide gave detailed information about the town and its history. You can purchase shore excursions for additional cost ($60 + per person per stop) but we were happy with the bus. For this leg I'd reccomend the Angonla Prison tour (we missed it and were sad) and the Vicksburg Battlefield tour. The New Orleans to Memphis Tour is good for older adults and kids because the boat stops in port during the day. If you're looking for more of a party scene you do Memphis to New Orleans (the boat stops in Baton Rouge in early evening). In short, I'd happily do another cruise with this company. It has been completely relaxing and I've been made to feel completely at home albeit in a luxurious and pampered manner. Oh, and coming in we stayed an extra evening at the Hyatt by the super dome which was lovely. I'd definitely reccomend a additional day in New Orleans and the World War II Museum is fantastic. New Orleans has Uber which is a great way to get around. The streets of New Orleans are beautiful and kid friendly during the day. Read Less
6 Helpful Votes
Sail Date: October 2016
A wonderful look at America's heartland on a beautiful steamboat! Food is excellent - the grilled salmon was moist, and the bread pudding with whiskey sauce a real treat! The cabins are clean, and chocolates on one's bedtime ... Read More
A wonderful look at America's heartland on a beautiful steamboat! Food is excellent - the grilled salmon was moist, and the bread pudding with whiskey sauce a real treat! The cabins are clean, and chocolates on one's bedtime pillow is a sweet touch. The Hop-on, Hop-off busses transport passengers to amazing historic towns and villages. Tours of historic homes and museums, along with access to local businesses, make each stop a desirable destination. Daily talks by the Riverlorian provide local history and geography; access to a lending library, binoculars, and bicycles provide additional activities. The staff offers top-notch customer service - it is especially helpful that housekeeping, wait staff, and the boat crew are willing to stop and answer questions regarding any aspect of steamboating. Whether socializing on the Front Porch, watching superb talent in the Grand Saloon, or enjoying quiet moments on the deck watching the river and the ever-changing scenery, it's a cruise that creates fun moments and very happy memories. This is my fourth cruise on the American Queen & I wouldn't change a thing!! Read Less
9 Helpful Votes
Sail Date: July 2016
Cruised from Cincinnati, OH to Alton, IL. There are various types of cabins to choose from. Our cabin had an outside door an inside door to the hall ( 2 entrances). Nightly entertainment, two dining times for main dining, but there is ... Read More
Cruised from Cincinnati, OH to Alton, IL. There are various types of cabins to choose from. Our cabin had an outside door an inside door to the hall ( 2 entrances). Nightly entertainment, two dining times for main dining, but there is another casual dining option elsewhere on the boat. Wine included in main dining. Pop, water, coffee, tea, lemonade, ice cream, cookies, and popcorn included all day long. Pool an exercise room, movie theater. Daily river talks, rooms to read or play games and gift store. Shore excursions included along with pay for premium shore excursions. EVERYONE working on this boat is friendly and ready to help you. All ages welcomed. Every night you receive the River News with the next days activities listed. You decide how relaxed or busy you want to be during your cruise. Free wifi. Boat computers are all set up with various airlines to just click your airline and print your boarding pass. Robes and slippers in each room. Elevators and stairs to choose from. Buses for shore excursions run every 15-20 minutes with hop on/hop off option an are included. Step on guides from the local area on the buses to give information about the city you are in. The American Queen is a steamboat paddle wheel. Read Less
5 Helpful Votes
Sail Date: July 2016
This is our second cruise with The American Steamboat Company, the first was on the Amercian Empress, now this one of the American Queen. These are the best cruises I have ever been on as far as food quality, relaxation, attitude of staff ... Read More
This is our second cruise with The American Steamboat Company, the first was on the Amercian Empress, now this one of the American Queen. These are the best cruises I have ever been on as far as food quality, relaxation, attitude of staff and surroundings. Bioth are small vessels... the American Queen holsd around 400 passengers and the American Empress around 300. We stayed in a cabin with a private balcony, which had a bathtub/shower combo. The beds were some of the most comfortable I have ever slept on with nice quality linens. We requested coffee service every mornig at 7:30 and were never once disappointed. I would not reallu recommend this trip for chiuldre, teenagers or hyper people who must keep busy, as that is not what this trip is about. My husband and I are in our early 60's and we were the "youngins'". I highly recommend this cruise! The only negative I have was the hotel we stayed in prior to the cruise, The Downtown Sheradin, was horrendous!!! If required to stay there before another cruise, I would not go..... Read Less
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