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20 American Queen Steamboat Company Entertainment Cruise Reviews

there was a credit of $800.00 from a previous sailing with the American Queen Steamboat company. We wanted to try the American Queen - the biggest of the 3 ships in the American Steamboat co. We were waiting for the last minute deal ... Read More
there was a credit of $800.00 from a previous sailing with the American Queen Steamboat company. We wanted to try the American Queen - the biggest of the 3 ships in the American Steamboat co. We were waiting for the last minute deal , we found this cruise in a very short notice of departure. the ship was built in 1995 - a paddle wheeler, the steamboat built back to the Victorian history of the 1900 -including the furniture in the cabin, the theatre, dining room, lounges. entertainment -done by the ship's own members -dancers & singers, world-class musicians - organized by the Steamboat Syncopators -playing trumpet ,bass, drums ,.piano,saxophone,clarinet , flute & trombone. and also outside guests performance - Dante Vaudeville -magic show,Lainie Gulliksen -Siren Songs celebrating the Sirens of Broadway,Pop, & Opera , also the ship's own musician entertainers During the day there were River Chat ,Movie Matinee ,Bingo dinner - on the J.M. White Dining Room -we were on the 5.15pm early seating food was good service were great there was a land tour -on the ship's Hop on Hop Off busesto visit many Plantation , resorts ,museum churches. there was hardly any children Read Less
Sail Date August 2018
we cruise in the Mississippi River starting from New Orleans Louisiana to Memphis TN withthe American Queen .Every day we stopped in 1 town, Nottoway Plantation in Nottoway,visting -the White castle completed in 1859 -64 rooms, then St. ... Read More
we cruise in the Mississippi River starting from New Orleans Louisiana to Memphis TN withthe American Queen .Every day we stopped in 1 town, Nottoway Plantation in Nottoway,visting -the White castle completed in 1859 -64 rooms, then St. Francisville ,St. Louisana-the plethora of beautiful & charming antebellum period homes & architecture.then Natchez,Mississippi -charming river town first inhibited by Natchez Indians & French explorers,Vicksburg,Mississippi -Jesse Brent Lower Mississippi River Museum,Greenville-HistoricDowntown Greenville Mississippi -Greenville History Museum, Hebrew Union Temple Museum,lastly in Memphis- Graceland-visiting Elvis Presley Mansion , airplane , gift shops& various museum - mostly using The American Queen Hop On & Hop Off buses. In the boat there is a life show every evening - musical band with the American Queen steamboat company, Steamboat Syncoptors -celebration of 50's - 80's pop music in a variety of styles,Memphis Soul & Blue Singer -Queen Ann Hines, Alaskan Boy -Alex Bernhardt sings his favourite songs, Southern Style starring Bobby DurhamDante -sleightof hand magic show, Lainie Gulliksen -Siren Songs -of broadway Pop & Opera etc.The food -lots of variety including Lobster tail - 7 ozs. Read Less
Sail Date August 2018
Unique, beautiful itinerary and fabulous entertainment and service staff mostly wonderful (but inconsistent Pursers Desk courtesy) but some cautions for those with special needs, diets and health concerns. Most staff are incredibly ... Read More
Unique, beautiful itinerary and fabulous entertainment and service staff mostly wonderful (but inconsistent Pursers Desk courtesy) but some cautions for those with special needs, diets and health concerns. Most staff are incredibly good, polite and service excellent. The scenery was beautiful and unique. Entertainment was top notch. Cabin Steward did a great job. Mostly quite nice but older boat; almost 1/4 of a century old, so some parts not overly well maintained. Floors often uneven so watch your step. Also toilets don’t have enough water and we have to use and carry around a cup to fill them. EW!!! And elevators have closed on us a few times. Guest laundry not always working. And the heating/air conditioning system does not work properly. Cautions: the management is often inept at fixing or responding to problems. It is freezing on the boat in public areas especially dining room and show lounge; bring a very warm jacket; we had to go find a store and buy heavy flannel shirts. VERY limited outside areas to sit unless you have a private balcony, especially if you have mobility issues. Very careful if you have any dietary concerns; I am gluten free, and the menus are wrong about what contains and I was served gluten and got sick. Even head waiters don’t understand what has gluetin in it. Items on menus are often not available, crew does not know where to find things. If you have mobility issues, please know that we were told that boat accessible, but top two outside decks are not. Also, if cigarette smoke is a concern, be warned that the entire top-deck...”sun deck”, is available to smoke on, instead of the usual: just on the port or starboard side. Communication to guests and among departments is not the best. Wheelchairs and scooters are parked outside dining room in front of emergency fire equipment door!!!!Big safety issue to me. And, if you book another cruise while onboard (and you may, as overall, it really was wonderful), be sure to get the quote in writing, as what we were told and what was later sent to us at home, was different than what we were told onboard. But these issues, while troublesome, did not ruin a really wonderful time. Read Less
Sail Date July 2018
This was probably the best cruise experience my wife and I ever had in over 16 years of cruising on a variety of cruise lines. The all-American crew provided first class service and did put some meaning to the idea of joining the AQSC ... Read More
This was probably the best cruise experience my wife and I ever had in over 16 years of cruising on a variety of cruise lines. The all-American crew provided first class service and did put some meaning to the idea of joining the AQSC family. American Queen was a true elegant Southern Belle affording us an experience closeted in sophisticated Southern Charm with true superior service. The entertainment was far better than we ever imagined with some class acts worthy of a place on Broadway. From the time of joining this steamboat at the included first night in the Hilton at the Ballpark in St. Louis until departure from the Premier Excursion at Minneapolis Airport, we never lacked the attention of the crew. Obtaining our boarding tickets for the included Hop-on / Hop-off tour busses was an easy nightly task that ensured we knew when we had to be at the gangway. Food was of the best and copious glasses of wine at dinner added to a very convivial atmosphere. We just cannot wait for the next publication of itineraries to select our 2020 return trip up the Ohio and Tennessee rivers on this beauty of a steamboat (or a sister). The only Premier excursions we purchased were the tours on Joining and departing the ship (with Airport Drop-off). All guides whether on the Hop-on / Hop-off or Premier excursions were of the highest calibre. Well done AQSC you have spoilt me, and now you've got me for life. Read Less
Sail Date July 2018
The trip was recommended to us by a longtime friend and we wanted a paddle boat experience. The trip was was a very enjoyable experience. The evening shows were super with some very talented performers. The food was above our general ... Read More
The trip was recommended to us by a longtime friend and we wanted a paddle boat experience. The trip was was a very enjoyable experience. The evening shows were super with some very talented performers. The food was above our general expectations. We have sailed many times on river boats and ocean liners and this was an easy match to our other cruises. There were very interesting and informative lectures throughout the trip. The entire staff was friendly and helpful, they made the trip special. We will be going on other cruises with American Queen Cruise Line in the future. The American Queen is a beautiful ship and well kept. It is very comfortable The officers of the American Queen are very friendly and managed the ship very well., But the exception is that this trip is not for everyone if you want Diamond International and a ship that contains a casino this is not a cruise line for you. Read Less
Sail Date July 2018
Engine noise and vibration in our cabin and on the aft dining deck were bad. We had several equipment failures, delays getting off the boat in several ports and having to miss one port totally. Our tie-up in Hannibal was on the wrong side ... Read More
Engine noise and vibration in our cabin and on the aft dining deck were bad. We had several equipment failures, delays getting off the boat in several ports and having to miss one port totally. Our tie-up in Hannibal was on the wrong side of the river as the American Queen got the better spot, really? Otherwise we could have walked right off and into town, one of the few ports whee the walk is so short and easy. This was totally bogus. Dining waitstaff was way below par, you can get better service and professionalism in Denny's. They seemed untrained and unhappy; perhaps overworked? After a few days their coats and cuffs had food stains all over them, ugh! Food was nothing special, sometimes lukewarm or cold. Never asked "how is everything" had to ask for another roll or condiments for baked potato. Entertainment was pretty good for the first two weeks then the Cruise Director and his two assistants (also entertainers) left and were replaced by one "Assistant Cruise Director" who was a big disappointment. Things continued downhill from there. The dining service, the entertainment and the noise and vibration plus being late off the boat, or not off at all made this a poor cruise for what could have been all very good to excellent category reviews. For example the Hop-on Hop-off buses and local guides were all very good or excellent but but being late, or at bad tie-ups lowered the rating. If you chose a similar cruise get a forward cabin, on deck 3 and go down river. But first, check more reviews for a more professional and happy dining waitstaff. Read Less
Sail Date July 2018
We both wanted to see a part of the United States that we hadn't seen before and a steamboat tour seemed the best idea. Although we knew that the weather would be hot and humid, it wasn't that terrible and most of the places were ... Read More
We both wanted to see a part of the United States that we hadn't seen before and a steamboat tour seemed the best idea. Although we knew that the weather would be hot and humid, it wasn't that terrible and most of the places were air conditioned. We spent an additional night in Memphis at the start of the cruise. Embarkation was smooth because of early check in the day before. We went on this cruise with long time friends who also thought this was one of the best cruises they had been on too. While the cabins are small, there is so much to do that you don't spend much time in your cabin. I can't say enough about the entertainment, especially the Ensemble. We went to see them each time and loved the way their voices blended together and they were in sync with their choreography. They seemed to really enjoy each other and what they were doing. Especially enjoyed watching Hannah interact with passengers. Liz in the dining room made the meals for us. She was so personable and remembered everything we told her about ourselves. We enjoyed all of our meals on the boat. While some of the ports seemed depressed, the sites that we saw on our hop on hop off buses were great. We went on the post cruise too in New Orleans and found it was well worth the money. We especially liked the World War II museum. I had not initially been planning on going there but was so glad I did. I think everyone should see this museum. Read Less
Sail Date June 2018
I have long wanted to travel the Mississippi river and finally did it. Picked the American Queen steamboat which is a real steam powered riverboat. Passenger capacity is 450, on this trip there were 358 passengers. Crew was 175. Staff ... Read More
I have long wanted to travel the Mississippi river and finally did it. Picked the American Queen steamboat which is a real steam powered riverboat. Passenger capacity is 450, on this trip there were 358 passengers. Crew was 175. Staff was excellent. They made every effort to make you happy. My table waiters were absolute professionals and accommodated any variation of the dinner meal that was possible. All of the staff were cheerful, pleasant, happy people to be around. My cabin was a luxury cabin that included two writing desks, closet, a couch, arm chair, glass table with 3 chairs, large screen TV and all the drawer space that could possibly be used by two people. The on board entertainment was well worth watching as well as live music in several of the bars on board. Food was good to great with an informal buffet area called the Front Porch open if you didn't wish to go to the main dinning area. The menu was somewhat different between the main dinning area and the Front Porch increasing the food options. The Front Porch had a different version prime rib every night along with chicken or fish. Wine or beer is included with the dinner meal. The boat was clean and well maintained with elevators for those that didn't want to use the stairs to move between decks. There were open seating areas at both the front and rear of the boat for watching the river and boat traffic. On this trip it was cool most days so a light jacket was needed. I spent a lot of time on the observation deck watching the river. The main froward observation area was just out side the Front Porch so you could duck in and get hot coffee, fresh cookies, tea etc, at any time. There was an observation area with bar at the rear of the boat with shade and sun tables, free hot dogs and a great view of the river. There is a small heated pool and an exercise equipment room. And of course the boat has a steam calliope that was played each time we left a dock. The shore activities included extra cost tours that were well received by those the took them according to the folks I talked to. I did not take any of those because the boat had a free sightseeing tour bus at each stop. This was a new arrangement to me called Hop on, Hop off. The buses had a circular route with 4 to 6 stops at various sights. The bus would stop and allow passengers to get off and go see the sight or just wander around town. The next bus would be by in 15 to 20 minutes and you could get back on and go back to the boat or to which ever stop you wanted to visit next. These buses ran continuously for the duration of the stop. I found this a great idea that allowed me to visit those things I wanted and get off the beaten path when I wanted to walk around and explore. Due to the high river levels some of the scheduled stops were changed or shortened. The on board activities included presentations by the "Riverlorian". He spoke about the history of the river, the towns that we were stopping at, stories of life on the river etc. I found those presentations well worth the time and a very interesting. Those were always well attended. Another interesting thing about the boat was the observation are down in the engine room. You could go down there any time of day or night and watch the 1932 steam engines and talk to the one of the watch staff about any of the technical sides of the boat. There were two shows every evening in the Grand Saloon. That provided an opportunity for each of the two dinner seatings to catch the show each night. I enjoyed all the shows I attended. The age group was mostly retired people. I saw one child on the boat who was with his grandparents. He had picked this trip out of several offered by his grandparents. The passengers were a friendly group that seemed to be interested in meeting new people. It was always easy to find a good conversation. Getting on and off the boat was well handled and as painless as is possible. The trip included an overnight stay at the Hilton Riverside. Your bags were picked up from your room and deliver to your stateroom by the time you boarded the boat. A similar system was used on disembarkation day. You placed your bags outside your stateroom the night before and they were on the shore close to your preferred method of transportation as you got off the boat. All in all I rate the experience as very good. Read Less
Sail Date March 2018
Liked the idea of a jazz cruise. Ballroom dancing and historic ports on the river. Our RIVERLAURIEN was a great source of information. The food was superb and the service amazing. We will never go on another huge ocean liner. ... Read More
Liked the idea of a jazz cruise. Ballroom dancing and historic ports on the river. Our RIVERLAURIEN was a great source of information. The food was superb and the service amazing. We will never go on another huge ocean liner. The American Queen has spoiled us for anything else but river cruising. Our stateroom was decorated in period style. Bay window was useful for watching the night lights as we traveled. Passing barges and towns provided an amazing light show. The other public rooms were equally lovely. The Replica of Fords Theater was great and so was the Mark Twain lounge. The cookies were my nemesis! We were lucky to have flood stage on the river so it was amazing to get into ports rather easily right on the levees. A bit of added adventure. Our entertainment every evening was tops! We will be doing another trip on this boat ....perhaps the upper Mississippi next time. Read Less
Sail Date February 2018
My Wif on the wanted to do a River Boat cruise. We did one in 1986 on the Mississippi Queen. She was the sister boat to the American Queen and Delta Queen. We had a great time but the average age was at least 70 plus. But we still had a ... Read More
My Wif on the wanted to do a River Boat cruise. We did one in 1986 on the Mississippi Queen. She was the sister boat to the American Queen and Delta Queen. We had a great time but the average age was at least 70 plus. But we still had a great time. We are now retired so we fit right in with all the senior citizen. The cruise started in Memphis and you could start your day with a tour of Graceland and other Memphis Stops. We were dropped off at 3 to board. We went to our cabin which was a suite on the 5th deck and our Luggage was on our bed. We unpacked and headed down for our departure party. The next morning we approached Greenville Tenn. It was very foggy and rainy, the captain navigated the narrow channel and got us landed, However the fog and drizzle was getting worse. he announced we were leaving early and had cancelled the days tour, Most all stayed aboard to meet new friends and explore the boat, Meals are served in either the main dining room with 2 seatings. The other restaurant was the Front Porch up front on Deck 3. The Main dining room is deck one as well as the theatre. The Pursers desk, gift shop, the Mark Twain lounge, the Men's parlour and the Ladies parlour are on deck 2. Cabins are on decks 2 - 5., We also s Very highly topped in Natches and Vicksburg. a tour of the battle ground was offered. We also stopped at a plantation called Nottoway.very heavily decorated for Christmas. We saw a dance demo then had dancing for the passengers, As we left to go back to the boat, they lit a bonfire on the levy. We were a day early. we saw more bonfires on the levees Christmas Eve. We spent the night and left the next afternoon, We arrived in New Orleans on Christmas Day about 1, They had a great Christmas Day buffet. They had a church Service Sunday morning and Christmas morning, There was lots to do, Talks about the river, tours of the pilot house and engine room. You were right down with the engines. The engineer on duty would come over and answer questions and you could watch the engines turn the paddle wheel. The entertainment was very good with lots of music provided, The crew was very friendly and all would speak as they passed, the entertainers did likewise and mingled with the passengers. At the end of the cruise we had a tour of New Orleans and saw everything from Bourbon and Royal and Canal Street. Also saw the Trolleys that we had passes to ride. We spent two nights at the Intercontinental Hotel. Very up scale we got vouchers for one of the Brennan's Restaurants and breakfast vouchers, Some guests stayed at the main Hilton. The cruise is slow paced. we traveled at about 15 mph as we were going down stream. There were a few passengers younger than 40 but not many. Most are 70 plus. They had golf carts to take people up the levee to the tour buses that follow the boat, If you haven't tried a river boat cruise, try the American Queen. Read Less
Sail Date December 2017
Several members of my mom's family took a cruise on the American Duchess, from Memphis to New Orleans, Oct. 16-23. There was a pre-cruise hotel included in Memphis, the Peabody Hotel on the 15th. First, about the Hotel, we ... Read More
Several members of my mom's family took a cruise on the American Duchess, from Memphis to New Orleans, Oct. 16-23. There was a pre-cruise hotel included in Memphis, the Peabody Hotel on the 15th. First, about the Hotel, we had 2 rooms on different floors. Both had not been vacuumed, there was debris on both of the room floors from previous occupant(s). The food was good, but the prices were high. On the American Duchess, both cabins had not been dusted or vacuumed from probably the first sailing of the vessel a few weeks before our sailing. On other cruise lines, the rooms would be vacuumed, dusted, towels changed, and beds made every day. On this boat, you had to put out a placard on the front of your door to even have the room steward change your towels. Both rooms were never dusted or vacuumed our whole trip. On the matter of being wheelchair friendly, which the cruise line publicized about this boat, you had to have a strong helper to help lift the front of the wheelchair to get out/into the cabin, from the hallway to another area, from the inside to the outside deck. There was a raised barrier to get to each area, include the dining room, Perks, the 24hr. snack room, and even the gift shop. On five other different cruise lines, I could propel myself throughout the ships with no help from anyone. Most of the Premium optional tours were not made for people with wheelchairs. I had booked a Premium tour in each port, and wasn't told until we were already on the boat, that I couldn't go on those tours. The hop on hop off bus tours, included in the price of the tour, were wheelchair friendly and they had a golf cart that was utilized to get you from the boat to the bus, which was very nice. All of the food on the boat was very good except the breakfast buffet, which had cold food, including items which should have been warm or hot. The entertainment, which were the same group of musicians and singers/dancers the entirety of our journey, were very good(four musicians, and three singers/dancers). Also, for a cruise on the Duchess that was to be for the more affluent, it didn't past muster. Read Less
Sail Date October 2017
We have been cruising in Europe and Caribbean for years but decided to experience the Mississippi and Southern history and culture on American Queen. This turned out to be a fabulous cruise. Great weather, incredible ship, stateroom and ... Read More
We have been cruising in Europe and Caribbean for years but decided to experience the Mississippi and Southern history and culture on American Queen. This turned out to be a fabulous cruise. Great weather, incredible ship, stateroom and service. Food superb. Entertainment better than our ocean cruises. Most of all we enjoyed the casual pace of exploring many small southern cities. The people were very cordial and the hop-on-hop-off buses took us to the best sites in each town. Many glamorous southern plantations in original condition. Terrific museums highlighting civil war, Mississippi river, southern slave economy, and many contributions of blacks both freeman and slaves to our country. Yes the boat is mostly seniors. But since the boat is relatively small, we had the opportunity to meet so many kind, gentle and wise couples from all over the country and the world that it was truly hard leaving them at the end of the cruise. We made many new friends and plan to keep in touch with them. Overall the best cruise in years. We plan to go on the Pacific Northwest cruise with this same company next year. Read Less
Sail Date September 2017
I chose this US waterways cruise because 1) I had never done a river cruise before, 2) it is fully in the USA so no worries about difficulty returning to my homeland, and 3) a steamboat is intriguing. The American Empress is an intimate ... Read More
I chose this US waterways cruise because 1) I had never done a river cruise before, 2) it is fully in the USA so no worries about difficulty returning to my homeland, and 3) a steamboat is intriguing. The American Empress is an intimate boat with a capacity of approximately 220 passengers. It offers beautifully appointed cabins with private verandas. Housekeeping is personalized and the same attendant serves you all week. Embarkation is as easy as can be with luggage awaiting your arrival in the cabin. Once aboard, a presentation is offered to acquaint the travelers to the location of key venues and to meet the staff serving you during the cruise. The ship is easy to navigate, elevators and stairways easily visible, clean environment, and comfortable areas to meet or have conversations. Dining is spectacular with a more upscale dining room as well as a casual lounge. Both serve a variety of menu items and the food is very well prepared. Delicious! The staff obviously enjoy their jobs and interact with all passengers in a friendly, playful yet professional manner. Absolutely delightful. Ports of call are interesting, based in history of the area, and shore excursions deepen one's knowledge of the area. The on board Riverlorian also details what you are seeing as the cruise follows the Columbia River. This is not a cruise for youngsters (one must be 18 to be on board). It is definitely primarily an informational cruise. The on board entertainment is twice nightly, delightful, fun, and engaging. I would, and will, go again! A fabulous trip, fun and enjoyable. LOVED it all! Read Less
Sail Date April 2017
The cruise was wonderful...Our hotel accomadations at embarkation were very nice, and very comfortable. The ship docked right outside the lobby for easy access. Once onboard, the experience was better than expected... The crew were very ... Read More
The cruise was wonderful...Our hotel accomadations at embarkation were very nice, and very comfortable. The ship docked right outside the lobby for easy access. Once onboard, the experience was better than expected... The crew were very friendly and helpful. We could not have asked for a better experience... And oh yeah.. The food was fabulous!. Our servers in the main dining hall could not have been more accomadating. And did I mention the FOOD WAS FABULOUS! Our cabin steward was very helpful, and was able to help with most of our questions regarding the ship. The evening entertainment was varied, and although not all of it appealed to me, there was no doubting the talent of the musicians and entertainers. Very classy... I would definitely do another American Queen cruise of the Mississippi and would I would highly recommend the cruise to anyone looking for an alternative to an ocean cruise. Fantastic! Read Less
Sail Date March 2017
We picked this cruise because it had a swing dance band. The band members were each outstanding musicians and wonderful to listen to, but this was not a dancers band. Some songs went 8 minutes or were jazz pieces that were hard to dance ... Read More
We picked this cruise because it had a swing dance band. The band members were each outstanding musicians and wonderful to listen to, but this was not a dancers band. Some songs went 8 minutes or were jazz pieces that were hard to dance to. The floor was crowded for the one waltz played-but they never played another waltz that night. It was crowded for danceable swing numbers-but band played far too few. Far better to have a good DJ with a play list of popular dance tunes. What was good: The food-variety, quality, portions, presentations all excellent. The cafe is open 24/7 which is wonderful for early birds and night owls alike. The dining room is noisy. The entertainment was mixed. All musicians were excellent. Phil plays piano well, but has long stories that were largely uninteresting and a very poor voice. There was nothing opposite him-which was most unfortunate-but I state the scheduling was poor on this ship. The shipboard dancers and singers were outstanding. My favorite was the Broadway Show tunes and dances. Costuming stunning and amazing! Needed: More dance hosts. With an elderly crowd of 2 women who wanted to dance for every man, line dancing lessons should have been offered on a dance cruise. I am a college dance instructor-who offered to teach line dance for free. They gave me my choice of a poor floor or poor times at the show lounge-missing some shore time. The scheduling on this ship was rather poor and unresponsive to the passengers needs. My group of 13 wanted to dance every night. Dancing was put on from 9:30-10:30 pm. and only 2/3 (at first only 1/2) the dance floor was opened up for dancing. One man changed the concert venue to a dance floor-it took him a full hour to do this. If 5 organized men-could have been done in under 10 minutes with far more dance time-even if to canned music. This is a great cruise for those over 75 years old. At 64, I am sooooo glad I did not try to take this cruise earlier in my life-wished I waited another 10 years. Everything happens slowly in this part of the world. They talk slow, react slow, move slow, do everything slowly. Also Internet is not always available-was down 14 hours one day, and you must constantly reboot and start over. Too few activities, no fitness activities-with a fitness center that consists of a couple exercize bikes and weights. The pool is small, laundry room inadequate for needs-but it is free which is delightful. Read Less
Sail Date March 2017
We chose this trip because it was a Big Band Cruise on the Mississippi. We were also very interested in the stay in New Orleans and in the tours that were offered at the various ports. The ship itself was very attractive and ... Read More
We chose this trip because it was a Big Band Cruise on the Mississippi. We were also very interested in the stay in New Orleans and in the tours that were offered at the various ports. The ship itself was very attractive and comfortable.The furnishings in the public areas were authentic period pieces and some of the most interesting I have ever seen. I cannot review this trip without mentioning the incredible crew. Both the ship's crew and the touring company staff were extremely friendly and most helpful throughout the trip. Both went out of their way to do everything they could make our stay memorable! Highlights: The two that stand out for us on this trip were the entertainment and tours. The entertainers were Broadway level performers who provided spectacular shows every evening. The Big Band music is some of the best we ever experienced! The second were the shore excursions. During the orientation it was mentioned that they were rated #1 in the World in Cruise Tours. I understood immediately why they received that distinction. They were extremely well organized and we were provided with some of the most knowledgeable and interesting guides we had ever met on any trip that we have taken in the US or abroad. When the tour was completed, we felt that we had truly experienced the culture and character of that area. My husband and I can’t wait until we can board the American Queen again to experience more of our great country. We are hoping next to take a trip on the American Queen Empress which sails in the Northwest. Lots more great tours to take! Thank you American Queen and Shore Excursions for providing us with a trip long remembered! Read Less
Sail Date February 2017
My husband expressed interest in a Mississippe River cruise. I booked immedately on a last minute so price was what drew me however, will definitely book again. It's a wonderful cruise. The food is excellent...a great menu ... Read More
My husband expressed interest in a Mississippe River cruise. I booked immedately on a last minute so price was what drew me however, will definitely book again. It's a wonderful cruise. The food is excellent...a great menu selection for all meals. Excellent wines are served at dinner. There are treats all over the boat ... popcorn, cookies, scones, specialty coffee and iced tea. Can;t name everything They have baked delightful gluten free desserts and scones for me. The service is excellent. The beds very comfortable. The entertainment is wonderful. The music is everywhere. The staff are so very friendly and they remember everything from one day to the next. The decor is so elegant. The Mark Twain room has fabulous furnishings with soft music playing all the time and the ladies parlour is bright and cheerful with gorgeous comfortable chairs and sittees. A wonderful place for sitting quietly reading. Highly recommend this cruise. Read Less
Sail Date February 2017
This was a great experience, with excellent musicians in all venues. The 12-piece big band was so good, the four production entertainers were energetic and fun--and very talented. Although I had hoped for more dance hosts, our cruise ... Read More
This was a great experience, with excellent musicians in all venues. The 12-piece big band was so good, the four production entertainers were energetic and fun--and very talented. Although I had hoped for more dance hosts, our cruise director filled in as a host. He treats everyone as though they were his special friend. We noticed that and adored him for his ability to seem like he is enjoying dancing with each lady. Alex is a real asset to your company! Food was good and too readily available. My goal was not to gain on this cruise, but I'm afraid that goal went "down the tube" from Day 1. My friend enjoyed the prime rib night after night in the Front Porch. I was happy with choices and service in the dining room. Cruising on the river is very relaxing. I have done many ocean voyages but see why people like the small, intimate feel of the AQ. Read Less
Sail Date February 2017
We chose this cruise because it was one high lighting Big Band music. We started out with an included night at the Riverside Hilton. Unfortunately, our stay coincided with Mardi Gras so the hotel was jammed with rowdy celebrants. The ... Read More
We chose this cruise because it was one high lighting Big Band music. We started out with an included night at the Riverside Hilton. Unfortunately, our stay coincided with Mardi Gras so the hotel was jammed with rowdy celebrants. The hotel is a generic chain hotel -- neither good nor bad, but breakfast (included) was chaotic due to crowds. We were able to walk to the boat the next afternoon and boarded immediately. We were in Commodore Class which allowed early boarding. We settled into our AAA cabin which was pretty small, with a queen bed. The bathroom had a pedestal sink, tub/shower combo and little storage. There was an additional sink in the bedroom. The "closet" was just a built in rack near the door. Drawers were in a Victorian bureau which was authentic enough to require 2 hands to open -- no drawer runners. Based on the few other cabins I was able to see, this level is the lowest I would choose. One door opened onto a public deck, with 2 chairs and a table outside each cabin. We had no problem with noise from walkers, and rather enjoyed sitting outside and watching the river. We had main dining (8PM) with a table for 2, which we did not request. We found that if we waited until most were seated, the head waiter would find us a table to share, which we preferred. Food offering consisted of a couple of soups, a salad and about 5 main dishes. Many had a Southern slant and while the food was good, it was far from gourmet. Service was sweet and willing, but not very accomplished. One day at lunch our waiter spilled a tray of wine, replaced it and again spilled it. The bartender in the Engine Room bar dropped a bottle of wine on the bar in front of me. Lunch consisted of one hot meat (pork roast, ribs, beef roast), several kinds of cold cuts for sandwiches and various items in hot pots such as veggies, fish, and potatoes. There was also a small menu where you could order things such as burgers, chicken and waffles, salads. The soups were uniformly terrific. Breakfast was an average buffet, again with a few items on the menu. I tried the eggs Benedict and found the eggs had been pre-poached so the yolk was hard. On some mornings I could get English Breakfast tea; on others I could not. There is a buffet dining venue called the Front Porch. I found the interior to be sparse and cafeteria-like, although the outside was appealing (it was too cold to use on our trip). The hop-on hop off bus concept is brilliant. The evening before you choose your departure time and get a ticket, then hop on the bus. All attractions where the bus stopped (plantation houses, museums, etc.) were included. We found no need for optional excursions. Be aware that the towns are part of decaying America with many boarded up stores, houses for sale and a general air of defeat. The age group on this cruise is elderly. I noted great care taken with infirm passengers (wheelchairs, golf buggies to take people up the levee to the hop-on bus and patience with slow movers). We flat out loved the entertainment. Since there are 2 seatings for dinner, there are 2 duplicate shows, and on this cruise the Big Band played every evening at 9:30, and sometimes they had an extra afternoon show. The onboard entertainment, including a girl singer and a young dance couple were a great treat. Overall, we enjoyed this cruise and would take another one with one caveat -- we would have to get a great sale. We paid $1999.00 per person for a cabin that normally case $4599.00 per person -- a ludicrous amount considering level of food/service/accommodations. I would not consider a lower level cabin due to tiny size. Read Less
Sail Date February 2017
We are from Oz and had sailed twice before on the American Queen, so this was our third sailing with a back to back from New Orleans to Memphis and then on to St Louis. We once again would rate the fourteen days as excellent, with a ... Read More
We are from Oz and had sailed twice before on the American Queen, so this was our third sailing with a back to back from New Orleans to Memphis and then on to St Louis. We once again would rate the fourteen days as excellent, with a noticeable improvement with the boats WIFI. Our pre boat cruise was at the New Orleans Hyatt Regency, which included a substantial quality breakfast. As we had stayed a week in New Orleans within the past eighteen months we did not avail ourselves with a pre cruise tour. The embarkation went without a hitch and would settle back and watch our departure from New Orleans on the Mississippi River. To gain the most on our cruise we had paid for Premium Tours at most ports. Two, which I must mention were the Angola Prison Tour at the Port of Saint Francisville and at Helena, the Mississippi Delta Gospel and the Birthplace of Blues Tour. I would personally recommend these two tours for the experience gained. Our arrival at Memphis seemed to arrive so quickly and then we continued on our second leg to St Louis. A different group of guests on board, who we soon became acquainted with. The on-board life continued with the high service and the excellent meals which we had become accustomed to. On the surface the trip may appear expensive to the ocean going voyages, but I would recommend it for the uniqueness of it, so different to the European river cruises. We have already booked a further cruise on its sister boat, the American Empress next year. Read Less
Sail Date June 2016
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