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American Queen Voyages American Queen Cruise Reviews for Senior Cruises to the USA

4.5 / 5.0
Editor Rating
220 reviews
Special guest singer! He was fun!
Soooooo relaxing . . . watching the barges ply the mighty Mississippi.
Natchez "Under the Hill"--a long-ago red-light district.
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Cruiser Rating
3.9
Average
99 reviews
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1-10 of 99 American Queen Voyages American Queen Cruise Reviews for Senior Cruises to the USA


Disaster

Review for American Queen to U.S.A.

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cmichaelcornely
10+ Cruises • Age 70s

From the beginning a Disaster Boarding through a dirty port gangway Very weak welcome aboard Dirty Boat Sparse crew Boat broke did not go for two days Food awful and cold Bars terrible Only 3 not open most of the time Only two bartenders Dirty glasses everywhere food, dirt on decks Cigarettes' buts on floor Housekeeper sporadic Ports ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hi cmichaelcornely! We are disappointed to hear that you found many parts of the sailing disappointing. We have passed your feedback along to our team....

Sail Date: September 2022


Slightly disappointing trip

Review for American Queen to U.S.A.

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AliWood
6-10 Cruises • Age 60s

This cruise was booked in 2019 for sailing in 2020, but eventually we did it in April 2022. New Orleans to Memphis. Check in at the Hilton Riverside the day before, plus Covid test, was straightforward. We did not stay at the Hilton, but on departure day made our way to the Hilton by cab. We had booked the pre-cruise excursion, which was excellent. Amusing and informative guide for a 4 hour ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hi AliWood! We appreciate you taking the time to leave us a review. We are disappointed to hear about a lack of communication about The River Grill and bar. We are glad you enjoyed some ports...

Sail Date: April 2022


Lies

Review for American Queen to U.S.A.

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boatpat51
10+ Cruises • Age 70s

We had been on this lines American countess in the northwest 2 years ago and had a wonderful time. With all of the Covid precautions we felt very comfortable. The ship was lovely, but the trip began with a mechanical problem that held us over in New Orleans for an extra day. Being experienced cruisers we did not find this upsetting, besides, an extra day in New Orleans is a bonus. I do have to ...
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Sail Date: September 2021


Disaster

Review for American Queen to U.S.A.

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cmichaelcornely
10+ Cruises • Age 70s

I have been on over 20 cruises and I believe I can evaluate from experience This was the worst cruise that I have ever been on. The irony is that that Cruise line did not care These were the low points; BOAT dirty. I have dozens of photos of filth, cigarette butts, dirty dishes and glasses. The Boat went no where at the start because it broke and they told us nothing. They ...
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Sail Date: September 2021


Interesting Steam Powered Paddlewheeler

Review for American Queen to U.S.A.

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penguin303
6-10 Cruises • Age 70s

Like many folks we had cabin fever after being cooped up to avoid the COVID virus. When it appeared that things were opening up, we booked a nine day cruise on American Queen Steamboat Company's (AQSC) "American Queen" from Louisville, KY to Memphis, TN. We were impressed with the health and safety precautions and felt that it would be safe to cruise in the good old U.S.A. We arrived in ...
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Sail Date: August 2021


Great Cruise with Christmas Theme

Review for American Queen to U.S.A.

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jandcinpa
10+ Cruises • Age 60s

Over the recent Christmas holiday, we had the privilege of cruising on the Grand American Queen Steamboat. We cannot say enough about how much we enjoyed the experience. The staff and crew went out of their way to provide an absolutely wonderful experience. There was some minor improvements necessary in some areas, but what holiday would be complete if everything was perfect. Ship – They ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hi jandcinpa, What a kind review! What really stands out is your comments about our genuine hospitality. Our crew is our heart. Regarding the HOHO’s, Christmas time shopping on the lower...

Sail Date: December 2019


Great river cruise - don't worry about negative reviews

Review for American Queen to U.S.A.

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tarzanterri
6-10 Cruises

This was our second river cruise - the first was a few years ago down the Danube in August. The American Queen is a very special ship,not only because of the beautiful furnishings, collectibles and artwork which is abundant, but because of the paddlewheel. Its power is ever present, and is mesmerizing. Visits to the engine room are encouraged. We cruised from New Orleans to Memphis. The ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hello tarzanterri! Thank you so much for your review! It means so much to us that you took the time to share your experience. You make a great point about adding a night on either end of...

Sail Date: September 2019

Traveled with disabled person


Poor excursions; poor customer service; great food and restaurant service

Review for American Queen to U.S.A.

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CAlgee
6-10 Cruises • Age 70s

We selected this cruise as we were traveling with 2 other couples who live on our street. This is not the best of the ships in this line but selected as one couple needed a lower cost cruise. Rooms small and cramped and flooded during rains. Employees who work hard were up at 5am pushing rainwater off deck, but the problem, aside from the noise, was that water was pushed inside the ...
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Response from JaneF, Guest Relations Manager

Dear CAlgee, American Queen Steamboat Company cares about their guests and their feedback is extremely important to us. We would like the opportunity to discuss this with you if you would...

Sail Date: June 2019


Premium Excursions well worth it!

Review for American Queen to U.S.A.

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DSeddon
First Time Cruiser • Age 30s

ATV outdoor shore excursion at Natchez was the highlight for us! Well done to David and the Team for putting this outdoor adventure together. Civil War battleground tour at Vickisburg was also excellent. Our particular thanks to the thoroughly informative speakers/guides - especially the gentleman who dressed and acted the part of a soldier of the day - he really made a ...
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Sail Date: May 2019


Delightful and relaxing

Review for American Queen to U.S.A.

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MarionK
2-5 Cruises • Age 60s

My husband was interested in historic stops and I wanted to relax and be pampered. We both got what we wanted. I was able to stay on board while he went site seeing. Our cabin was small but had everything you could want. Our bed was very comfortable and the room was clean. Housekeeping stopped by twice a day to freshen up. Bathroom was larger than expected and plenty of hot water for showers. ...
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Response from AlexL, Consumer Marketing Mgr. - AQSC

Dear MarionK, Thank you for the fabulous review! We are thrilled to learn that you enjoyed your cruise. The socializing on board is really quite enjoyable and the hop on hop off tours offer...

Sail Date: May 2019


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