"Lots of good info and stories
Boarding: Easy quick walk on, champagne welcome, music playing
Rooms ready quickly
Suite 509 which was deluxe suite
Had more room and a few extra perks which included: early boarding, a bottle of wine, a box theater seat, Choice of dining times
Queen bed, sofa and two chairs
Dressing area with closet and drawers
Dresser in main area
Very antique and southern feel
Full tub with shower and commode and sink inside bathroom
Extra sink area outside of bath
Easy walk off and on at all ports.Buffet upstairs is all three meals plus ice cream and snacks
Breakfast and lunch was usually 7-9/930am
Dinner was two seatings: 515 and 8pm
Buffet was also during these times
Coffee and tea, juices and lemonade, etc available self serve 24 hr
At least one bar is open at 11 and one stays open late
We were sad the River Grill was never opened but understand they are short staffed...."Read More
IamAlyce
10+ Cruises
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Age 60s
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1-10 of 122 American Queen Voyages American Queen Cruise Reviews for Senior Cruises to North America River
American queen River cruise, NOLA to Memphis. June -26-July 4, 2022
After years of ocean voyages, we experienced our first River cruise!
One night hotel and Transfer to boat included
We booked one extra night ourselves
We had a Nola tour. On boarding day, Very good info. Three stops.
Then Transfer to ship after tour
Our buses and drivers stay with us the entire time, they drive ...
Response from BriannaH, Guest Relations @American Queen Voyages
Hello IamAlyce! Thank you for your feedback and kind words. We are glad to hear that you enjoyed your time sailing on American Queen. We hope to see you back on the river soon!...
For the first 4 days they were so short staffed that it was buffet only! So sick of eating lukewarm food and mass produced! Then they brought on enough workers to have service, at dinner only! Also all their other boats are fully staffed, heard that from a inside source.
One bartender per bar, when they were open, should have had at least two, long lines. Wine offered? Maybe 8 types, and I can ...
Response from BriannaH, Guest Relations @American Queen Voyages
Hello Shortyman! We appreciate you taking the time to leave us feedback. We are disappointed to hear that you did not enjoy many aspects of the cruise, such as the food, wine, and service. We...
For our first post-COVID adventure, we decided to see more of the USA, and a riverboat cruise down the mighty Mississippi has always sounded alluring. We sailed downstream, from Memphis to New Orleans, on the beautiful and stately American Queen. We spend three nights pre-cruise in Memphis, one of which was included in the cruise fare. The cruise line hotel was The Peabody, "The South's Grand ...
Response from BriannaH, Guest Relations @American Queen Voyages
Hi RealJewell! Thank you for your kind words! We are thrilled that you enjoyed sailing with us on the mighty Mississippi. We will be sure to pass all your feedback along and let Jeremiah,...
The boat was dirty. very rarely cleaned by crew, i have photos. food cold and awful
Bars bad and very few
Boat broke and we missed ports
Captain hardly dais a word
two nites the cabin was not cleaned
front desk was useless
we would tell people not to cruise on the boat
there was covid on it and they did not tell us until after the fact
i\I wrote the company and they did not ...
Pre-cruise:
We arrived in Memphis a day before the boat was to depart and stayed at the Riverboat Company hotel, the downtown Sheraton. In spite of having read a few negative reviews, we were well pleased with the hospitality shown us by the staff from our first greeting by the bellmen, front desk staff, early check in provided, service in the restaurant for dinner (on our own), and the comfort ...
Response from BriannaH, Guest Relations @American Queen Voyages
Hi Pamgoes,
Thank you so much for your review. Your thoughtful description is appreciated. It looks like there are a few areas where we missed the mark. We can’t get better without feedback...
My husband and I took this cruise in December and we were pleasantly surprised. The food in the dining room was good but not always as hot as I would prefer. The same is true in the Front Porch buffet. The servers and staff are very friendly and attentive and our housekeeper was always there for us. The entertainment is good, but the piano player was a little off key at times. The hop on hop off ...
Response from BriannaH, Guest Relations @American Queen Voyages
Hi vicky4trips,
We appreciate you taking the time to write us a review! Our partners at Shore Excursions take pride in providing these unique experiences. We are grateful for that...
Love American Queen Steamboat Company and the American Queen Steamboat. Cruised many times with this company and it remains our favorite. The American Queen is a classic riverboat giving you the feel of the old steamboat days, but with all the conveniences of a modern cruise ship. The boat has a elegant theme with a casual, easy going and relaxed atmosphere. The cabins are comfortable with ...
Response from BriannaH, Guest Relations @American Queen Voyages
Hi shrumster!
Thank you so much for sharing your glowing recommendation. Loyal guests like yourself make us feel so loved! Being surrounded by America's history every day is a role we take...
We booked both a pre-cruise stay in Memphis and a post-cruise stay in New Orleans. They were great. We made use of the trolley passes in Memphis and visited several of the included attractions. The Sheraton hotel in Memphis was very nice. We appreciated that we could check in for the cruise at the hotel. Great idea!
The cruise started out great. Soon we started to hear that guests were sick ...
Response from BriannaH, Guest Relations @American Queen Voyages
Hi mmyeats,
We’re glad to hear that you overall enjoyed your cruise! So sorry you became ill.
In accordance with CDC guidelines, American Queen Steamboat Company highly recommends that...
Our first introduction to American river travel was on the American Queen, and our journey did not disappoint. In fact, our voyage on the American Queen wasn’t just my first river cruise… it was my first cruise ever. Overall, I would rate both this boat and our experience a 5/5.
When we arrived at the dock of the boat, we were a bit awe-struck. The paddlewheeler was unlike anything we had ever ...
Response from BriannaH, Guest Relations @American Queen Voyages
Hi jantrips!
My first cruise was also on American Queen! She really is a beautiful boat that sets the stage for a grand river experience. The excursions are a huge part of the river cruising...
To the Cruise Reviewers…Here’s a Breaking News story….The American Steamboat Company’s American Queen is NOT A CARIBBEAN CRUISE FUN SHIP…..That’s the rewarding thing about this wonderful Steamboat…..So don’t disparage this ‘Gem of the Mississippi ‘where you can slow down and take a leisurely cruise on America’s Premiere and Historical River.
My wife and I booked the American Queen Steamboat ...
Response from BriannaH, Guest Relations @American Queen Voyages
Wow! coop1ny, this is so wonderful to hear! You really know what river cruisin' is all about. A slow pace, thoughtful experience that can make just about anyone fall in love with the...
Sail Date: September 2019
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