American Queen Voyages Alaska Cruise Reviews
Photo Credit: OneTimeCruiser01
Photo Credit: OneTimeCruiser01
Photo Credit: OneTimeCruiser01
Photo Credit: OneTimeCruiser01
Cruiser Rating
3.9
Average
11 reviews
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1-10 of 11 American Queen Voyages Alaska Cruise Reviews
Review for a U.S.A. Cruise on American Empress
Ann from Alabama
2-5 Cruises • Age 70s
This company has gone down hill. This was our second cruise with American Queen. We took the Queen from New Orleans to Memphis in Nov 2019. It was amazing; great food; great service; great tours. We were so excited to go on another cruise after the success of our first one. We were so disappointed with the Empress. Between the cruise and airfare, we (my husband and I) paid almost $10,000. ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Thank you for your feedback! We are pleased to hear that the scenery was amazing; however, we are disappointed to hear about the dining experience and the cancelled tour on Monday that...
Sail Date: November 2023
Review for a North America River Cruise on American Empress
runner19492002
10+ Cruises • Age 70s
Ahhh, American Queen voyages are always fun and this trip was our fifth. We have sailed on many occasions on large-ship ocean liners, European river cruises, and with AQV. Both of us are in our mid-70's and in excellent physical condition which makes traveling more pleasurable. Most passengers on American Empress are near our ages and many have mobility issues. This can often lead to slow ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Thank you for the review! We're glad to hear that you enjoyed your trip overall and appreciated the feedback you provided on how we can improve. We will pass along your thoughts on the...
Sail Date: October 2023
Review for a Alaska Cruise on Ocean Victory
CFI
10+ Cruises • Age 60s
We wanted to love this trip, but we will never sail with American Queen Voyages again. The destination, Southeast Alaska, is beautiful, and the mix of shore and water sight-seeing was good. Leadership and management of AQV is abysmal, the worst we’ve ever encountered in the travel industry.
We travel a lot and are veteran cruisers, having traveled on 12 cruises with four other cruise lines. The ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Thank you for your feedback! We are glad to hear you enjoyed the destination. However, we are very disappointed to hear about the overall experience onboard not meeting expectations. We...
Sail Date: September 2023
Review for a North America River Cruise on American Empress
MikeOrlando1947
10+ Cruises • Age 70s
No pre-cruise contact by AQV. Booked 4/2023. Called early August to see if they were still cruising 9/3. Received boarding documents 2 weeks before cruise. That was all the pre-cruise information.
Staff on board were terrific. Very friendly and helpful. River talks were highlight of cruise. Lots of information and good insights on Lewis & Clark, native Americans and history of the Columbia ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Thanks for the feedback! We're glad to hear that you had a great time onboard and enjoyed the river talks, premium experiences, and food. We are disappointed to hear about the boarding...
Sail Date: September 2023
Review for a Alaska Cruise on Ocean Victory
OneTimeCruiser01
First Time Cruiser • Age 60s
OK, please bear in mind that this was our first cruise ever. It was a birthday/anniversary gift to ourselves so we were open to paying a bit more.
We were looking for a trip with a smaller number of passengers (Ocean Victory has a max of around 180) and a ship that could go to areas the big ships cannot. We also wanted to focus on seeing and learning about Alaska: scenery, wildlife, history, ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Thank you for your feedback! We're glad to hear that you had a great voyage on Ocean Victory. However, we are disappointed to hear about the COVID-19 cases. We also regret to hear that you...
Sail Date: July 2023
Review for a North America River Cruise on American Empress
georgiafrlittle
10+ Cruises • Age 60s
This cruise goes from Clarkston to Portland. The first excursion we took was the JetBoat Tour of Hell’s Canyon. I have never seen anything like the terrain. We saw BigHorn Sheep, Deer, Turkeys, and a bald Eagle. The river is clear and beautiful.
This cruise was wine themed so we had wine tastings onboard and two dinners with wine pairings. We also did the Red Mountain Vines to Wine ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi! Thanks for taking the time to leave a review. We are pleased to hear that you enjoyed your American Empress sailing. We are so glad that the excursions, food, and onboard experience...
Sail Date: October 2022
Review for a Alaska Cruise on Ocean Victory
DSF8241
10+ Cruises • Age 70s
The following describes our experiences, good and bad during our expedition journey through Alaska, July 19 - 30, 2022 on the American Queen Voyages ship Ocean Victory.
First the good…
The expedition team consists of enthusiastic, knowledgeable and dedicated men and woman. These people were constantly finding ways to assure that the passengers received the expedition experience that they ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi DSF8241! Thank you for taking the time to leave feedback. We are thrilled to hear about the expedition team. We regret to hear about the COVID-19 cases. We will be sure to pass the...
Sail Date: July 2022
Review for a U.S.A. Cruise on American Empress
water kid
6-10 Cruises • Age 60s
The boat was period décor throughout. Having a little balcony was relaxing. I was on a Road Scholar booked trip so excursions were included and well arranged. Learning about the hardships of the Discovery Expedition, it was surprising that the trip was completed.
The food in the main dining room was sumptuous with a variety of choices. I personally opted for the River Grill. It was more ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hello water kid! We appreciate your kind words and are thrilled you had an excellent time on American Empress. We hope to welcome you back aboard in the future!...
Sail Date: May 2022
Review for a Alaska Cruise on Ocean Victory
Yukonharbor
First Time Cruiser • Age 60s
Picture yourself on your first cruise exploring the inside passage of British Columbia and Alaska on a vessel that makes very little noise and even better responds to wave motion with state of the art stabilizers to keep you safe as you roam this beautiful ship. Our balcony cabin possessed all the amenities of home and our cabin steward, Julio ensured our comfort and safety in his daily cleaning ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hello Yukonharbor! Thank you for leaving us a review. We are so glad that you enjoyed the Alaska cruise on Ocean Victory. We will make sure to pass along your feedback to our crew. ...
Sail Date: May 2022
Review for a Alaska Cruise on Ocean Victory
ehaydis
6-10 Cruises • Age 20s
This expedition cruise was a gift for my graduation with a degree in Marine Science and it could not have been a more apropos adventure. Being that it is such a small ship, it truly felt that the crew did everything in their power to provide the trip that you wanted. The excursions were created with the local culture, history, and nature in mind. All the excursions that we went on were relaxed, ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hello ehaydis! We are so happy that you enjoyed our Alaska cruise on Ocean Victory! We hope to welcome you back aboard in the future!
...
Sail Date: May 2022
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Alaska Cruise Reviews for American Queen Voyages (formerly American Queen Steamboat Company) Ships
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