9 Royal Caribbean Grandeur of the Seas Spring Break Cruise Reviews

We chose this cruise as it was the spring break of our soon to be graduating daughter (HS), and it is an easy three hour drive to Baltimore. We have always loved the Port of Baltimore for efficiency and ease! We have been on three ... Read More
We chose this cruise as it was the spring break of our soon to be graduating daughter (HS), and it is an easy three hour drive to Baltimore. We have always loved the Port of Baltimore for efficiency and ease! We have been on three Enchantment cruises in the past that we absolutely loved! I did read the reviews of the Grandeur (after booking, unfortunately , and had some concerns that the Grandeur would be different based on hearing it was for "the older" passenger demographic). Hey, I am no spring chicken, so due to proximity, and praying that this is spring break time, there would be something for my daughter to enjoy while making friends. Well, alas, it was not the case. I am not going to "bash" this cruise. We were in room 7078, a balcony with an awesome location! There were many "highs", and we did have fun. John Blair, the Cruise Director and his wife, worked very hard to make everyone's trip a fabulous event. He is an INCREDIBLY talented singer, and his Neil Diamond show was incredible! What a voice! Enjoyed the dancers and singers .... will not lie, I have heard better but also far worse. Good comedians, and overall great entertainment. Our room steward, Cornelius and waiters, AJ and Andy were fabulous! Dinners very good; not the best, but considering the number of guests they are feeding? We did not buy tickets for the upscale restaurants, but I heard a variety of reviews. I guess I just feel that you are already paying a significant cost, so the "push" for upscale meals is trying. There is seemingly never ending marketing for additional revenue; that is for sure! You can get some good buys, but many are overpriced or simply "junk". We did buy a Citizen watch. 35% off, but the retail price stated was less than looking the same one up on line. We usually play bingo .... did not even go as we heard it was $40 to play! The casino??? Horrible!!!! Never ending losses, machines a joke, and how the dealers keep pulling 21's is remarkable, to say the least. On previous cruises, they at least give you a free drink when losing your shirt; no longer happening! All in all, I would rate this cruise a 3.5. We did have a great time, met great people, and had lovely men and women working hard in their jobs to serve us. We were blessed with beautiful weather, and relatively calm seas. The Grandeur apparently has a huge following, and we now know it is geared for an "older" geographic population that enjoys smaller ships and is not focused on her "older" appearance with fewer activities. Not sure how long she will continue to be in service ...... but perhaps they need to take that into account when establishing pricing. Again, we did enjoy the trip ...... just trying to give an accurate evaluation of what to expect so there is no disappointment or regrets for your choice. Read Less
Sail Date March 2019
We chose this cruise because of the price and the Bahamas/Coco Cay Port. Overall this was a very relaxing vacation. The staff was great. The main dining hall was great. The windjammer had excellent food including the fruit smoothies. ... Read More
We chose this cruise because of the price and the Bahamas/Coco Cay Port. Overall this was a very relaxing vacation. The staff was great. The main dining hall was great. The windjammer had excellent food including the fruit smoothies. Scrambled eggs did leave a lot to be desired. Our cabin was very nice. There were parts of the ship, mostly outside that showed its age. The Grandeur really should be refurbished. The entertainment in the evenings in the Palladium were excellent. Our disappointment came with the lack of other stuff to do in the evening. The piano bar was not utilized after 9 or 10 and the only place to go was the dance club. It would have been great if they had a singer/guitarist somewhere on the ship where people could sing along. We did enjoy the trivia and even won a key chain! I personally will never go out of Baltimore again in the colder months. It was March and we had 2 cold days going south and 3 very cold days going back. We took the Boone Plantation excursion and found it to be disappointing. Coco Cay got cancelled which I am told happens quite often. Coco Cay was the port we were looking forward to the most and it was extremely upsetting! If I had know that this was a likely possibility I would not have booked this cruise. Because it was too cold for the outdoor pool the Solarium was always full. We even went down at 8 am and not a chair was to be found. Many many lounges had towels on them with no guest. Saving seats is a real problem on this ship. Read Less
Sail Date March 2018
This was our spring break cruise. We traveled with 12 people in our group. We made he best of the trip but there were some issues with the ship and staff. All of us agreed that the ship was in desperate need of updating and we found out ... Read More
This was our spring break cruise. We traveled with 12 people in our group. We made he best of the trip but there were some issues with the ship and staff. All of us agreed that the ship was in desperate need of updating and we found out that after our trip the ship was going to be dry-docked for just that purpose. We found the staff to not be as accommodating as we remembered from past cruises. The food was ok, but not over he top like we had experienced in the past. The casino, while the selection of games and slots was ok, the staff in the casino was very unfriendly and rude at times. There were 2 ladies behind the cashier's window who were the most unfriendly staff members that we dealt with. However, our wait staff in the main dinning room were amazing. They were over he top wonderful, they made every dinner wonderful and we all enjoyed both Antonio and Fidel. Read Less
Sail Date April 2017
We chose the cruise for the convenience of going out of Baltimore, a 9 night tour and Charleston. (And we thought we would get an upgraded experience over Carnival.) Our dining staff-- Dexter and Parwan were EXCELLENT. I actually set ... Read More
We chose the cruise for the convenience of going out of Baltimore, a 9 night tour and Charleston. (And we thought we would get an upgraded experience over Carnival.) Our dining staff-- Dexter and Parwan were EXCELLENT. I actually set out a special tip ($60) for them to bring the last night (complete in an envelope with their names) only to have it TAKEN by the room steward!!! I told the dining staff what happened and they seemed to indicate that it happened all of the time?!!? I also reported it to Guest Services who was very blase but said it would be fixed-- it was NOT by the time I had to disembark. Nobody from Royal Caribbean has followed up. Very sad. The food in the Great Gatsby was OK. A lot of kind of odd choices that did not sound particularly appealing and a few that fell short of the mark. The highlight was that on certain nights there was an up-charge to get filet mignon. Oh! And the gnocchi, tortellini and Cesar salad were very yummy! The food in the Windjammer really needs some help-- particularly in keeping warm things warm and a bit more variety. The salad ingredients always appeared fresh and tasted good. Fruit was also particularly good. The maitre d' refused to accept that My Time Dining meant on the cruiser's schedule.... not hers and she pretty much forced everyone into choosing one time slot and going in that slot every day or face her wrath-- and then she would also make you wait (and wait and wait... and then check back..... to see if she decided to allow you a seat)! The bartender at the pool bar was surly-- at best-- at least to females. He seemed to work harder for guys. My teens were not enthralled with the "teen club" that apparently bumped a lot of tweens up to teens.... and made it not a fun "teen" experience. The rooms were fine. The public areas were well-designed. The entertainment was OK. (ReVOICED was the stand-out-- very fun!!) Read Less
Sail Date April 2017
Spring Break timing. Reasonable price and close port. Teens can't dance with parents in any of the discos. We like to have a few dances together. Why not. 18+ should be 1 club, and family another! The waiters at the main ... Read More
Spring Break timing. Reasonable price and close port. Teens can't dance with parents in any of the discos. We like to have a few dances together. Why not. 18+ should be 1 club, and family another! The waiters at the main restaurant were good for breakfast and dinner. The lunch waiters at the Main restaurant were a different crew and less seasoned and less attentive. There was no basketball on deck for the kids/teens, and they normally love this. They postponed the private Bahama island due to rough water for the little tender boats, they said. There should have been a substitute port in the Bahamas where there are adequate docks. Instead we stayed out at sea an extra day with average activities. The service on board, however was very good. The food was excellent. The shows were very good. In summary, great cruise for couples, older folks, and families with kids under 10. Teens won't enjoy the kids club, which I could change in 2 days, but I don't manage there. Also, The cruise director needs to allocate a couple additional leaders to run some good night-time activities around the ship.. Read Less
Sail Date April 2017
As a teacher, I am limited in choosing when and where I cruise. This trip worked well with my Spring Break. There were many positives such as the music, 4 of the ports we visited and dining room service. Unfortunately, we also experienced ... Read More
As a teacher, I am limited in choosing when and where I cruise. This trip worked well with my Spring Break. There were many positives such as the music, 4 of the ports we visited and dining room service. Unfortunately, we also experienced several events involving deceptive practices. For instance, we asked for a damaged photo to be reprinted only to return several hours later to find the same bent photo. The person behind the desk had scrutinized the photo and apparently decided there was no need. He argued with us then got rid of us by filling out a reprint request. When we asked him to step into the natural light to look at the photo the second time, he went to get it reprinted, but there was no apology or anything similar. Also, we ordered $13 wine on a 10 drink card we had been told was for anything up to $14 per glass. The waitress came to say it was only for up to $12 and argued with us demanding to know specifically who had said $14. When we told her, she went and had the restaurant manager bring us another cheaper wine thinking we would not know the difference. Additionally, we did not stop at Coco Cay due to swells being too large for the tenders. The cruise director blithely announced that this port had not been usable "for months" yet no adjustment or modification has been made and none is planned. There were other instances, but the net result is that this cruise line does not respect its passengers enough to deal fairly and honestly with them. Read Less
Sail Date April 2017
Spring break getaway! 9 day cruise from Baltimore. The service in the dining room was excellent. Great waiters that take care of my needs. My complaint would be Windjammer food seems to be the same for breakfast. Overcooked bacon and ... Read More
Spring break getaway! 9 day cruise from Baltimore. The service in the dining room was excellent. Great waiters that take care of my needs. My complaint would be Windjammer food seems to be the same for breakfast. Overcooked bacon and over cooked hash browns. Very disappointing. Need to change up the deserts. Cookies that is not hard as a rock? Bit disappointed that the pool was closed 3 days. To many parents not watching their kids in pool and you know.. they crap.. augh.. Think the staff was more talking about the boat going into dry dock then take care of people needs. I wished there was more activities to do on the lido deck by the pool. Even tho this is a small boat you meet lots of new people. If you want any time dining, make sure you sign up very early.. I tried to sign up way before this trip and they just blew it off. 8pm is a bit late to eat dinner! I even tried to get on wait list.. forget get it.. Read Less
Sail Date April 2017
We feel that this cruise targets mainly for senior people. Its size is relatively small (1960 passengers on board our cruise, the total capacity is slightly above 2000). During our trip, there were around 70 kids on board, which according ... Read More
We feel that this cruise targets mainly for senior people. Its size is relatively small (1960 passengers on board our cruise, the total capacity is slightly above 2000). During our trip, there were around 70 kids on board, which according to the cruise staff is a big number, lowering the average age on board to 60 years :) The majority of the kids are probably from Canada, due to the 1-week school break in Canada (around 200 Canadians on board). Because of this, the entertainment facilities and programs on the ship mainly target for the seniors or adults, not for young kids. For example, no swimming slides around the pool, no sport courts on the top deck. Evening shows have Beatles, juggler, hypnosis, etc. The ship does have a rock climb wall, which most of time is idle and makes two staffs supervising it very bored. There is a swimming pool and sunbathing area enclosed by glass walls for adult use only. The main hot tubs beside the main pool are designated two for adults only, two for children only. Parents are seen in the child tubs, which should be allowed. How can tubs for kids disallow parents? However, camp programs are diversified and dynamics and camp counselors are very kids friendly; my 6-old enjoys very much different activities at the camp during the sea days. Our whole boarding process was very smooth and seamless. The port at Baltimore is less busier compared to the one at New York, Fort Lauderdale, etc. Thus, there wasn’t much traffic spots during boarding. It only took us around 30 min. from arriving the port to get on the cruise. We were told that the stateroom is only available until 1pm. By 1pm, we were able to access our stateroom, our checked luggage was already placed outside the stateroom. Such high efficiency is quite impressive! The staff working for room service, restaurants and buffet areas are very friendly, efficient and thoughtful. The facility in the ship is quite aged. We saw staffs repainting the exterior steels. Elevators are often crowded (probably because the majority of passengers are the seniors) and one elevator was malfunctioning (dropping down when it’s overloaded with people, but did not cause injury). The fitness room is small and less spacious. The treadmill machines are workable but no TV or iPOD connection, with narrower and shorter treadmill belts than full size treadmills. But because of the age of passengers on board, the fitness room is not busy and you can always find some available workout machines during the daytime. The food quantity served at the sit-in main dining restaurants is in a right amount. You don’t feel being stuffed after the diner. But the Macaroni with cheese on kids menu was bad, no taste and only a layer of cheese on the top. The lack of separate side dishes with main course should be addressed, suggest to provide options of steamed veg, or rice, or roasted potatoes. The evening shows are mainly North American oriented, lack of international culture performance or kids oriented. There were a movie every afternoon in the theater and one or two at night on the poolside screen. The movies are quite recent or new (e.g., La La Land, which won an Oscar award recently). Showing an R-rated war-themed movie is another choice made for retirees (there were a large number of veterans on board). Read Less
Sail Date March 2017
My mother, husband and two 17 year old twin boys and myself just got back yesterday from this cruise. The ship was supposedly given a makeover in 2012, but there were many things that shouldn't have been an issue if this was the case. ... Read More
My mother, husband and two 17 year old twin boys and myself just got back yesterday from this cruise. The ship was supposedly given a makeover in 2012, but there were many things that shouldn't have been an issue if this was the case. The first thing we noticed was, the large outdoor screen that they used for evening movies and daytime entertainment had large blackout rectangular bars in it, obscuring the picture. It made watching a movie very annoying--like a block of pixels were dead, only it moved around the screen. The second bit of inconvenience was, the top deck had railing that was missing, so a large section of it was blocked off. This made trying to use the track to jog very inconvenient. The windows looked like they'd never been cleaned since the ship was launched, and the dining room carpet looked as though it rarely got vacuumed. For the first three days of the cruise, the Windjammer restaurant was very crowded and it was difficult to get a table. If I did manage to procure a table from another family leaving, I could not get anyone to bus the table, even though the crew were sanding around not doing anything. In fact, one guy I asked, who was just standing at the dirty dish station gave me a dirty look as though I had some nerve asking him if he would bus the table. Halfway through the cruise, this changed because 600 people had come down with norovirus. Gee, go figure. Then dining did a complete 180. We were no longer allowed to take ANYTHING for ourselves, not even a box of cereal. They had people handing out everything, including butter, salt, pepper, creamers, everything. It was so annoying, because if they'd been more diligent to begin with, it wouldn't have happened. For that reason alone, I will never sail on that ship again. That was not the only place the crew was a let down. Organizing the port of call tours was a disaster. On the first port, people were lined up at the stairs, and the girl working that station would not let anyone off, even when the captain came over the intercom and announced we could disembark. I can't count how many people called her names, and then she wondered why. People just unhooked the rope and walked around her while she called us rude. We wondered if she was deaf, or did not speak english. In either case, she shouldn't have been stationed at that job. When we took a cruise several years ago on the Navigator, people just got off, and found their groups once off the ship. This ship attempted to organize people on the ship and let them off according to group. It was complete chaos because there simply wasn't enough room. It was a ridiculous way to handle this. In Key West, they assigned us times to get off the ship, according to tour. We utilized this procedure and found our group neglected once outside for almost an hour. No one knew the correct times for restaurants either. We had a suite and supposedly could dine for breakfast in the Italian restaurant. However the hours for this are not posted anywhere. And when we asked, not once, but three different occasions, we were told the wrong times--BY THE RESTAURANT STAFF. The last time was the return to Baltimore yesterday, and I think they just opened late. We were told 6:30, but when we arrived, they were not set up, and claimed they opened at 7. The food in the main dining room, the Great Gatsby, was fair. It was what I expected, not fantastic, but not bad either. I was promised a private table for 5, but when we showed up were seated at a table for 10. This would have been fine, had it not been for the one single traveler who was so obnoxious that both our group and the other party of 4 showed up the next morning asking for separate tables. We were accommodated with a separate table, but the service at that table was AWFUL! It was consistently 2 hours for every dinner. We were always the last to get a menu, the last to have their order taken, and the longest for it to be delivered. The last evening in the main dining room, we watched as the waitress spent 15 minutes laying out dessert spoons and serving water before entering the meal orders in the computer. She had three tables, and all three tables received poor service. It was only the second to the last night when the waitress and the guy that is supposed to handle refilling water and passing out butter that they became super friendly and eager to please. When she asked how we would rate her service when we received our email review did it become clear why she suddenly cared. Too little too late. The other issues were the amount of effort they put into trying to sell us extras. One day at lunch were were pressured to buy a cookbook and a tour of the galley, and I saw similar tactics at dinner as well. This was not a simple, "here is our cookbook, and a tour if you'd like," it was high pressure, stand over your table not taking no for an answer. It was truly obnoxious. The same thing happened when we got a massage. High pressure sales for massage oils for 200.00. Ridiculous. The gym is very small, which make the out of commission jogging track even more sorely missed. The other thing I don't get is, I had read that the entertainment was very good on this cruise, yet it was almost non existent on our sailing. I think there was one comedy act the first or second day. Other than that, it was mostly contests, and showing movies. It was quite dull. My other complaints don't really have anything to do with the cruise line; the weather was chilly most of the time--I think there were only 2-3 days that were actually warm enough for a bathing suit, the water is very rough sailing until you get down to Port Canaveral. I think it's the wrong time of year for these destinations--Key West, Port Canaveral, Nassau, and Coco Cay. The water was so cold at Coco Cay the boys asked to come back to the ship--and they can tolerate pretty cold water. Spending the day at Atlantis was probably the best day, but that was a little chilly as well. The Chops restaurant, and the Italian Restaurant, Giovanni's is ABSOLUTELY WORTH THE EXTRA MONEY. The service is very good, and the food is just fantastic. If you book as suite, I would take the extras with a grain of salt. They will tell you how worth it it is to pay the extra for a suite because you get all the extras, but the fact is, there really aren't much in the way of extras. If you need the space it's nice to have, but don't be lured into thinking you're going to get something for it in return. The whole, you have your own butler. Personally I don't think it's that big a deal (I mean why does anyone need their own personal valet anyway), I just don't like being told it's a perk when it's a lie. He did bring us a cheese plate on the third day, and filled our ice bag from coco cay for two days after. He was efficient, but twice forgot to leave a compass of the next days activities, and twice did not replenish the shampoo and soap. All in all, I would not do that itinerary again, nor that ship again. Read Less
Sail Date March 2014
Grandeur of the Seas Ratings
Category Editor Member
Cabins 3.5 4.0
Dining 3.5 4.0
Entertainment 3.5 3.8
Public Rooms 3.5 4.2
Fitness Recreation 3.5 3.8
Family 3.5 3.8
Shore Excursion 3.5 3.8
Enrichment 1.0 3.5
Service 4.0 4.5
Value For Money 4.5 3.9
Rates N/A 4.2

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