2 Helpful Votes
Sail Date: March 2019
We chose this cruise as it was the spring break of our soon to be graduating daughter (HS), and it is an easy three hour drive to Baltimore. We have always loved the Port of Baltimore for efficiency and ease! We have been on three ... Read More
We chose this cruise as it was the spring break of our soon to be graduating daughter (HS), and it is an easy three hour drive to Baltimore. We have always loved the Port of Baltimore for efficiency and ease! We have been on three Enchantment cruises in the past that we absolutely loved! I did read the reviews of the Grandeur (after booking, unfortunately , and had some concerns that the Grandeur would be different based on hearing it was for "the older" passenger demographic). Hey, I am no spring chicken, so due to proximity, and praying that this is spring break time, there would be something for my daughter to enjoy while making friends. Well, alas, it was not the case. I am not going to "bash" this cruise. We were in room 7078, a balcony with an awesome location! There were many "highs", and we did have fun. John Blair, the Cruise Director and his wife, worked very hard to make everyone's trip a fabulous event. He is an INCREDIBLY talented singer, and his Neil Diamond show was incredible! What a voice! Enjoyed the dancers and singers .... will not lie, I have heard better but also far worse. Good comedians, and overall great entertainment. Our room steward, Cornelius and waiters, AJ and Andy were fabulous! Dinners very good; not the best, but considering the number of guests they are feeding? We did not buy tickets for the upscale restaurants, but I heard a variety of reviews. I guess I just feel that you are already paying a significant cost, so the "push" for upscale meals is trying. There is seemingly never ending marketing for additional revenue; that is for sure! You can get some good buys, but many are overpriced or simply "junk". We did buy a Citizen watch. 35% off, but the retail price stated was less than looking the same one up on line. We usually play bingo .... did not even go as we heard it was $40 to play! The casino??? Horrible!!!! Never ending losses, machines a joke, and how the dealers keep pulling 21's is remarkable, to say the least. On previous cruises, they at least give you a free drink when losing your shirt; no longer happening! All in all, I would rate this cruise a 3.5. We did have a great time, met great people, and had lovely men and women working hard in their jobs to serve us. We were blessed with beautiful weather, and relatively calm seas. The Grandeur apparently has a huge following, and we now know it is geared for an "older" geographic population that enjoys smaller ships and is not focused on her "older" appearance with fewer activities. Not sure how long she will continue to be in service ...... but perhaps they need to take that into account when establishing pricing. Again, we did enjoy the trip ...... just trying to give an accurate evaluation of what to expect so there is no disappointment or regrets for your choice. Read Less
Sail Date: March 2018
Chose this cruise because we live only about one hour drive from Port of Baltimore and it’s so easy to get there. No airfare needed! Embarking is a breeze. This was our fourth Royal Caribbean cruise. (2 other prior cruises with HAL and ... Read More
Chose this cruise because we live only about one hour drive from Port of Baltimore and it’s so easy to get there. No airfare needed! Embarking is a breeze. This was our fourth Royal Caribbean cruise. (2 other prior cruises with HAL and Carnival) My husband and I cruised with our two children (6&8) and our friends who are new to cruises and brought their two children (7&9). This was our second trip on Grandeur. It felt like coming home. Our last trip on Grandeur was also a spring break/Easter cruise. This time they tried to do a little more to recognize the Easter holiday. There was an opportunity to have a photo with Easter bunny and an Easter egg hunt. The hunt was poorly organized. They need to stagger entry so small and young children have a chance. Some adults were rushing in too. Not a good scene. The food was very good. I thought they do a really nice job when you consider how many folks they’re cooking for. Our friends are vegetarian and they had special requests that were honored everyday. The ship seems to be cutting corners here and there. Anyone who has cruised for over ten years will notice it. My big gripe is the soda package. I prepaid for unlimited Coca Cola products but got very limited product. The machines that dispense the coke products malfunction or are poor stocked. Unless you prefer Sprite or root beer, don’t buy the package. The machines were almost always out of Coke, Diet Coke, Coke Zero. I complained three times and no change. Also no bar server or restaurant server ever offered to refill my coke. This is despite the fact I had to prepay 18% gratuity in the entire Coke product beverage package.( I feel very ripped off. Hope you are listening Royal Caribbean!) Our experience was overall very good. We did not like the cruise director “Big Bob” as he was not warm and personable, in our experience. My friend participated in a game and Big Bob yelled and pressured him to take off his shirt. My friend was not happy. We did love our main dining room experience. Shout out to Great Gatsby’s Anita, Grant G., Vitaliy and Robert W. (Or the “Sheriff” of windjammer). These guys really care and want their guests to have best possible experience. So Enjoyed the prime rib, lobster tail, shrimps, cheesecake, cherries jubilee, ceasar salad, French onion soup, eggs, mashed potatoes, fresh fruit, daily rolls with butter, chicken Parmesan, molten chocolate cake, raspberry ganache, and ice cream. Yum! (I probably gained five pounds.) Did try Olga’s yoga classes. My friend and I went to four or five. I thought she was good. Took dance class with Bas ❤️and Zumba with Caroline. ❤️ They were both great. We enjoyed our ports. Can see hurricane damage but had a perfect beach day in Phillipsburg, St. Martin. Took a fun snorkel excursion in St. Thomas to Turtle Bay. Unfortunately we didn’t see many tropical fish or coral. Again, if you snorkeled ten or more years ago you see the difference. The ocean is changing. We enjoyed shopping in St. Kitts and toured on our own mostly. Caribbean Cab drivers were super aggressive at times. Had so-so experience dealing with them on the islands. Enjoyed the local beer. Try Piton and Caribe. Enjoyed eating shrimp, rice and beans at The Nest at the Valley Church Beach on Antigua. Loved Burger Madness on St. Martin. Don’t expect quick service though. Remember you’re on Island Time. We had two days with rough seas. My kids were seasick (plus our little one ran fever for days) but taking Tylenol and Dramamine early helped. Must say, Did NOT have good experience at the medical facility with ship’s doctor “Luis” , nurse “Rose” seemed more caring, but both gave bad medical advice contrary to what our excellent pediatricians say to do here in US. I would NOT return to that clinic unless dying. Would return to Grandeur of the Seas but we are interested in checking out some newer ships so we’re booked on a Ovation and Anthem for our upcoming cruises. We do always appreciate Adventure Ocean (AO) staff. They do a great job with our kids. Our kids were sad however they didn’t get AO pillowcases this time or get to repeat the pirate parade they did last time. We also liked Donna the face painting professional. She was so nice and friendly and did a great job with the kids. Happy cruising! Read Less
1 Helpful Vote
Sail Date: March 2018
We chose this cruise because of the price and the Bahamas/Coco Cay Port. Overall this was a very relaxing vacation. The staff was great. The main dining hall was great. The windjammer had excellent food including the fruit smoothies. ... Read More
We chose this cruise because of the price and the Bahamas/Coco Cay Port. Overall this was a very relaxing vacation. The staff was great. The main dining hall was great. The windjammer had excellent food including the fruit smoothies. Scrambled eggs did leave a lot to be desired. Our cabin was very nice. There were parts of the ship, mostly outside that showed its age. The Grandeur really should be refurbished. The entertainment in the evenings in the Palladium were excellent. Our disappointment came with the lack of other stuff to do in the evening. The piano bar was not utilized after 9 or 10 and the only place to go was the dance club. It would have been great if they had a singer/guitarist somewhere on the ship where people could sing along. We did enjoy the trivia and even won a key chain! I personally will never go out of Baltimore again in the colder months. It was March and we had 2 cold days going south and 3 very cold days going back. We took the Boone Plantation excursion and found it to be disappointing. Coco Cay got cancelled which I am told happens quite often. Coco Cay was the port we were looking forward to the most and it was extremely upsetting! If I had know that this was a likely possibility I would not have booked this cruise. Because it was too cold for the outdoor pool the Solarium was always full. We even went down at 8 am and not a chair was to be found. Many many lounges had towels on them with no guest. Saving seats is a real problem on this ship. Read Less
2 Helpful Votes
Sail Date: March 2018
The grand mother recommended the cruise with Royal Caribbean. The good food was great the staff where friendly the room attendant was great the waiter in the dinning room was great. The bad 2 broken hot tubs, Broken ice cream machine, ... Read More
The grand mother recommended the cruise with Royal Caribbean. The good food was great the staff where friendly the room attendant was great the waiter in the dinning room was great. The bad 2 broken hot tubs, Broken ice cream machine, unwashed windows, and rust abounding on the exterior of the ship. Now the Ugly I dropped my children off at the teen center on the ship for a "in room scavenger hunt" as described in the teen flyer. I come to find out it was a all over the ship scavenger hunt how easy at 10 pm. at night would it be for teen to be abducted and raped and thrown overboard? Brought the issue to guest services it was never addressed!!!!!!! More ugly RC claimed a port of call at coco cay which I hear from others frequently is cancelled so they flat out lied and offered no other port of call. Last of the ugly Shore excursions were great but very short not a good value. Read Less
Sail Date: November 2017
we keep coming back to this ship and each time we see nice improvements to service, food and customer care. Grandeur is one of RCL's smaller ships but we like the ships under 3,500 people. Having taken 3 trips of the over ... Read More
we keep coming back to this ship and each time we see nice improvements to service, food and customer care. Grandeur is one of RCL's smaller ships but we like the ships under 3,500 people. Having taken 3 trips of the over 5,000 guests mega ships we keep coming back . We were travelling with 2 couples The Port of Baltimore is convenient for us to fly into from Buffalo. This vacation was a 12 day trip visited 5 islands and really enjoyed relaxing with days at sea Due to the hurricanes, St. Thomas was not really ready for tourists, the other 4 ports of call Antigua, St Lucia, Martinique and St Kitts were excellent. Grandeur was kept very clean but it can use some updating. My time dining - Staff knew our names wow. Food was very good Some of the dance shows could use a refresh We all Enjoyed the sauna , it was always working, clean and available. The exercise room is much too small when in full use. We would go again out of Baltimore - 12 days or more but when different ports of calls are offered Read Less
Sail Date: April 2017
This was our spring break cruise. We traveled with 12 people in our group. We made he best of the trip but there were some issues with the ship and staff. All of us agreed that the ship was in desperate need of updating and we found out ... Read More
This was our spring break cruise. We traveled with 12 people in our group. We made he best of the trip but there were some issues with the ship and staff. All of us agreed that the ship was in desperate need of updating and we found out that after our trip the ship was going to be dry-docked for just that purpose. We found the staff to not be as accommodating as we remembered from past cruises. The food was ok, but not over he top like we had experienced in the past. The casino, while the selection of games and slots was ok, the staff in the casino was very unfriendly and rude at times. There were 2 ladies behind the cashier's window who were the most unfriendly staff members that we dealt with. However, our wait staff in the main dinning room were amazing. They were over he top wonderful, they made every dinner wonderful and we all enjoyed both Antonio and Fidel. Read Less
Sail Date: April 2017
We chose this cruise because it would visit Charleston SC. Unfortunately, we did not recognize that it was Easter break for many children. We had not been to Charleston or Miami in many years. We loved Charleston when we first ... Read More
We chose this cruise because it would visit Charleston SC. Unfortunately, we did not recognize that it was Easter break for many children. We had not been to Charleston or Miami in many years. We loved Charleston when we first visited there. Charleston is still a lovely place to see and we enjoyed our tour of the city. We stayed aboard the ship in Orlando and had a quiet day. Miami was a bit chaotic both on our tour and in the city. Nassau is Nassau, always the same but that can be good, because we have special places we stop at every time we visit. Nassau is always pretty, the weather is always beautiful for us and it's a lively place with lots of life going on. We missed CoCoCay this time due to winds that prevented tendering everyone over to the island. The Grandeur has great staff, friendly, caring and always ready with a smile. I did see the security staff always present to deal with any incidents anywhere on the ship. If it hadn't been for the noise and chaos of 500 children onboard getting wilder and wilder each day, it would have been a perfect cruise. We still love children, and the Grandeur but will just double check our calendar from now on before booking a cruise. Read Less
Sail Date: April 2017
Check in at Baltimore was very easy. I have cruised on larger ships before and I have to say that the cruising on a smaller ship may be the way to go. We really got to know our fellow shipmates. The atmosphere on the ship was very ... Read More
Check in at Baltimore was very easy. I have cruised on larger ships before and I have to say that the cruising on a smaller ship may be the way to go. We really got to know our fellow shipmates. The atmosphere on the ship was very friendly and fun. The staff on the ship is fully committed to your cruise experience. We were able to visit Coco Cay and that was our favorite destination. I would recommend the beach bed. We wish we could've stayed there for another day it was so wonderful. We booked another cruise while on board because of our outstanding experience. The last night the cruise director arranged a recognition for military, first responders, nurses and teachers. This was very nice. The cruise director Paul Rutter and Activities Director Tornado Tanya work non stop daily to keep the fun going and they did not disappoint. Read Less
4 Helpful Votes
Sail Date: April 2017
We chose the 9 Day out of Baltimore on the Royal Caribbean Grandeur of the Seas largely because it fit perfectly in my kids' Spring Break. I understand that the Grandeur is one of RC's smaller ships, but it really needs to ... Read More
We chose the 9 Day out of Baltimore on the Royal Caribbean Grandeur of the Seas largely because it fit perfectly in my kids' Spring Break. I understand that the Grandeur is one of RC's smaller ships, but it really needs to either add more activities for the kids to do or acknowledge it really should be an adult-only ship. Yes, there was a rock wall... that was only open a few hours twice a day. Yes, there was a kids center... that was open even less and when it was open it was so packed my kids had no interest because it was so small. The pool was also small with signs that limited it to 34 persons and also stated that anyone in swim diapers were not allowed to use it. The entire ship was full of children with nothing to do while the parents had the casino, the shopping, and the bars open all day long. Again, it really was an adult-centered ship. I overheard someone discussing numbers, and the previous sailing of that ship only had roughly 35 kids onboard while our sailing had over 400. Kids were on Spring Break, so I can't say I'm surprised, and I really wish they had taken the time to expand the hours or added activities centered on the kids given that drastically increased number. It's not like RC didn't know they were coming. Many of the activities on the ship that my kids really wanted to be apart of, including the crew vs. guests volleyball game and the belly flop competition, were only for 18 and over. The kids were left out, and it was disappointing. They are paying customers too, and we spent a lot money for them to be there only to end up playing board games in the Centrium. Thank God we brought them. This was our third cruise, and our first on Royal Caribbean. While I might be open to one of RC's larger ships with things like water slides and basketball hoops, I doubt I will sail on the Grandeur with our kids again any time soon. It isn't a ship for them. Read Less
5 Helpful Votes
Sail Date: April 2017
We chose this cruise because of the port stops. This has been our 5th RC cruise and our 44th cruise since December 2011, so we have a lot to compare this to. The entire ship needs upgrading. On 3 different days, there were times when the ... Read More
We chose this cruise because of the port stops. This has been our 5th RC cruise and our 44th cruise since December 2011, so we have a lot to compare this to. The entire ship needs upgrading. On 3 different days, there were times when the toilets did not flush. The public bathrooms were not taken care of very well. There were occasional smells of sewer gas in our bathroom and other places around the ship. Our cabin steward was a ghost; we saw him for the first time on day 8. There was a fire alert one evening where most crew reported to their stations. Thankfully it was just smoke from a transformer and we did not need to be evacuated. Breakfast in the Windjammer was very disappointing. Lunch and dinner ranged from fair to good, with adequate choices. The main pool was closed on 2 separate occasions due to "accidents" and it needed to be drained and cleaned. During these times, screaming, jumping, unsupervised children were allowed in the adult only pool. The crew (with the exception of our cabin steward ) were very friendly and helpful. The entertainment was excellent; diverse, and very professional and entertaining. Overall, we give this cruise a 5 on a scale of 1-10. Read Less
Grandeur of the Seas Ratings
Category Editor Member
Cabins 3.5 0.0
Dining 3.5 0.0
Entertainment 3.5 0.0
Public Rooms 3.5 0.0
Fitness Recreation 3.5 0.0
Family 3.5 0.0
Shore Excursion 3.5 0.0
Enrichment 1.0 0.0
Service 4.0 0.0
Value For Money 4.5 0.0
Rates N/A 0.0

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