160 Royal Caribbean Grandeur of the Seas Senior Cruise Reviews

We picked this cruise due to its leaving from Baltimore. I went with my sister, who lives in Baltimore. Boarding was easy, luggage showed up quickly, got into room at 1:00. Food: Main dining room excellent for dinner. Didnt really ... Read More
We picked this cruise due to its leaving from Baltimore. I went with my sister, who lives in Baltimore. Boarding was easy, luggage showed up quickly, got into room at 1:00. Food: Main dining room excellent for dinner. Didnt really spend much time there for breakfast or lunch Windjammer - this is where we had most breakfast and lunch. Buffett wasnt bad except beware the buffet eggs!! Probably worth the line for fresh omletts, but we didnt. Park Caffe- tried 1st night with munchies, NOT GOOD Service... Excellent thru out ship. Bartenders, hosts, waiters, room service, room steward, all outstanding! Room: We were in 3558 a oceanview. Room was spotless, roomy enough, bathroom tight. Hard not to get the floor wet when showering. We spent most of time in the Centrum, band was excellent, other shows good however we never made it to the theatre. Too busy!! Good time. would do again Read Less
Sail Date September 2019
Walt Okon =Review of GRANDEUR OF THE SEAS on 5- 14 September 2019 in room Grand Suite #8016 Grand Suite # 8016 is located on the eighth deck, port side (Left Side) of the ship. 1/3 of the way from the bow of the ship. Stateroom ... Read More
Walt Okon =Review of GRANDEUR OF THE SEAS on 5- 14 September 2019 in room Grand Suite #8016 Grand Suite # 8016 is located on the eighth deck, port side (Left Side) of the ship. 1/3 of the way from the bow of the ship. Stateroom Attendant was Dominic Moses. He was excellent in all respects. This room was perfectly clean and set up for us. We use sanitizer wipes on everything and inside every drawer. There was no dust anywhere. Temperature control: the system worked perfectly, best control of any room I every had. The mini refrigerator keeps everything very cold. Lighting: Excellent on the complete lighting system and controls. Balcony: Large with table and four chairs and two excellent lounge chairs. Bed: King size with luxurious bedding. The mattress was good but did have the middle high point. We had good sleep every night. Storage: Three large hanging closets and 16 drawers. Lots of storage. The only concern was noise from the ninth deck (pool deck) when they moved furniture, the noise was unbearable. Crew Staff: All very friendly and all were excellent. I cannot say enough excellent things about them. Food: Royal Caribbean food quality has diminished in the past five years because Royal in buying bulk frozen foods that are just cook. Example; hash brown potatoes come in the perfect size and portion that are just fried and served. These and many others are not fresh, but frozen stock. Now York stake and prime rib is so thin the quality taste is not possible. Frozen prepackaged items are served with excellent presentation; but the fresh taste is not there. Royal food quality had been diminished over the years. This is due to Royal Caribbean corporation doing mass food buys/contracts. The corporation is buying food in mass like McDonalds. Cooks can only do their best with the food supplies provided by the corporation. Clam Chowder was soupy and tasteless – worst clam chowder ever. Crab Cake tasted more of bread consistency than crab. Minestrone soup at lunch in Gatsby served with the soup spilled over the cup and down into the serving dish -poor presentation. Dining Room: Great Gatsby main dining is on deck 4 and 5. The staff of head waiters, waiter, and assistant waiters have maintained this restaurant with grandeur and excellence. Dress is formal on formal nights and Smart casual at all other times. Head waiters, waiter, and assistant waiters were all excellent to outstanding. Food quality is only fair to good (3 stars at best). Again, this is due to Royal Caribbean corporation doing mass food buys/contracts. Cooks can only do their best with the food supplies provided by the corporation. Specialty Restaurant: Chop Grill. We had an excellent and very pleasant breakfast in the Chop Grill every morning. Fine dining, perfectly clean lining and dining setting every time. Waiters all excellent. They were very attentive and receptive to all special dining request. Excellent food preparation and presentation. Some frozen prepackaged items are served with excellent presentation; but the fresh taste is not there. Crown & Anchor: Diane Megumi, Loyalty Ambassador Miss Diane Megumi was the Loyalty Ambassador on this cruise. She made herself available and attentive to every question and need. She is extremely knowledgeable about all aspects of the Royal programs and knows how to provide solutions quickly. I personally brought a new first-time cruiser couple to her and she quickly enabled them as Crown & Anchor members. Concierge Lounge: Dudley Jean, Concierge Concierge Club Lounge is on Deck 11 is a private club lounge with a very advantageous view is the ship and ocean. It is a sound proof room enabling quiet conversations. It is managed by Concierge Dudley Jean and two attentive bar waiters. The ambience is excellent. Continental breakfast and special coffee were not always set up and ready in the lounge daily at 7:00 AM. Diamond Lounge: Ilona Tsyhaniuk, Diamond Concierge The Diamond Lounge is open to Royal Diamond member only and on this Grandeur of the Seas trip 5-14 Sep2019 is managed by Concierge Ilona Tsyhaniuk. She is excellent and is the best concierge I have had on Royal. She has been the most responsive to all needs and questions. The presentation of snacks and refreshments is very well done always looking fresh and inviting. The only and big problem is that the Diamond lounge is not a room that is quiet. It is only a participation space. The wall does not reach the ceiling and the noise from the South Pacific Lounge is unbelievable loud some time making conversation impossible. Guest Services: Adelaida Contreras, Senior Guest Services Officer provided service quickly and efficiently. Her personality and smile made us comfortable as she fixed a problem on the first hour we were on the ship. Salon & Spa appointments: On 12 September 2019, Mrs Go-Okon had a spa appointment for 11:15 AM. Mrs. Go-Okon arrived at 11:10 AM early for the appointment. The Spa front desk person told her to sit down and wait even though there were no other customers. But, the desk receptionist, services two other white woman while ignoring her and not calling her back after she finished with the white customers. Was Mrs Go-Okon being ignored because she is Asian? After being ignored and waiting twenty minutes, Mrs Go-Okon went to the desk again explained she has an appointment at 11:15 AM. The new receptionist said she would get some one. She cam back in five minutes and brought Mrs Go-Okon into a treatment room. The Spa treatment started at 11:50 AM which is 35 minutes scheduled appointment of 11:15 AM. Mrs Go-Okon is stating, “I felt DISCRIMINATED upon because of the way I was TREATED!!” Special Staff Recognition: Becknar Bermudes, Royal Caribbean Dance Instructor is an excellent dance teacher. She is always smiling, friendly before and after sessions with guests. She is genial, kind, and patient in all things and a shining star representing Royal Caribbean. She is one of the hardest working staff personnel I have seen. She is everywhere, helping everyone. Sarah Jane Ete, Windjammer Attendant is outstanding in serving her guests. She is quick to server the needs of the guests as she constantly observing their needs and how she can be helpful. She has a maturity about her in the Hotel management and serving field. She has excellent communications skills and is easy to talk sharing thoughts and ideas. Dickerson Lacsamana, Assistant Maitre d’ is an outstanding leader and manager. We have observed him for nine days and it is evident the entire restaurant staff look to him for leadership and guidance. Resolving problems and guiding staff with a gentile smile is an attribute that is in high demand. Recommend Royal Caribbean consider him for promotion into leadership position with complexity. Keith Sepulveda, Receptionist and hand sanitizer at the entry of the Windjammer Café’. This lady was an outstanding smiling welcome to the Windjammer. She brought smiles to our face every day. In fact, we looked forward to seeing her. She deserves recognition. Over-All Rating Outstanding. It is the friendlest Royal ship. I recommend it Walt Okon, Springfield, Virginia Read Less
Sail Date September 2019
Last year we decided to plan a family cruise to include extended family. We chose Grandeur because most of our family lives in Maryland and we loved the idea of sailing out of Baltimore. We read lots of reviews on Grandeur and watched ... Read More
Last year we decided to plan a family cruise to include extended family. We chose Grandeur because most of our family lives in Maryland and we loved the idea of sailing out of Baltimore. We read lots of reviews on Grandeur and watched several YouTube videos. We have cruised several times before and we knew that this would be the smallest ship that we have experienced. Embarkation: It was a breeze getting on the ship! We arrived T the port at 9:45 AM. We checked our luggage, paid for parking, checked in, and were walking onto the ship before 10:30! We didn’t have to sit and wait so that was fabulous. Best embarkation we have ever experienced. We walked right onto the 4th floor Centrum area. All of the staff greeted us warmly. We had drinks in our hands by 10:45! The Windjammer buffet opened shortly after 11, which was great. We had access to our rooms around 1:00 PM. Room: Balconies are limited on the Grandeur and are priced at a premium, so we had an ocean view stateroom. Then ocean view windows are a nice size. We had lots of storage space and the bed was super comfortable. The room was small and so was the bathroom. The decor is dated and could definitely use a refresh. The sofa was very worn out. However, the room was clean and the bathroom was also clean. The shower had a curtain and no door, which resulted in lots of water on the bathroom floor. Be sure to keep the shower curtain inside the shower to minimize this issue. Public areas: Clean and well-maintained...two elevators did not work for the entire cruise. Definitely showing signs of rust and carpets could be replaced. Public bathrooms were always clean! Food: Specialty dining is definitely the way to go on this boat. We went to Chops twice for dinner and the food was excellent. Our server took care of us and he did an amazing job. We also paid for the Chops brunch and it was really good as well (we enjoyed dinner more). We visited Izumi once for lunch and it was so good! Starbucks was great. Giovanni’s table was okay. The food in the main dining room was truly just average...some good, some gross. Our server was nice but very slow. Since there were 13 of us in our group they split us between two tables. The other table had an excellent server. She was so personable and efficient. To illustrate the contrast...we would order at the same time. The other table would be finishing up dessert when we were finishing our appetizer. They were in and out in 45 minutes while ours took 90 minutes. We only ate there three times and skipped dessert the third night because it was just too slow. Breakfast and lunch were faster. Try the chopped salad at lunch. It’s really good! The windjammer had a nice selection. Good burgers, good brunch selection, good omelets. Indian night and Greek night were both good. The place gets pretty crowded so we tried to avoid peak times. Park Place in the solarium provided snacks in the afternoon and later at night. Burgers and hotdogs were fine. Not a fan of the pizza (think undercooked frozen pizza) or the nachos (the cheese sauce has no taste). The fruit and fruit cups are good. They also offer cookies and chips. We ordered room service for breakfast and dinner...they charge a nominal fee, but the food isn’t worth it. Activities: The cruise director, Cory, was fantastic! We really enjoyed the shows! The singers and dancers were great. We had a magician, comedian, and guest singers. Everybody was great. All of the shows took place in the Palladium. The seats are comfy but be careful with the cup holders. They don’t hold all of the glasses, which results in spills. Trivia and karaoke were lots of fun. The 4th of July celebration was fantastic. They decorated the boat so nicely. Coco Cay is amazing! Truly a game changer for Royal. We loved the pool and swim up bar. The food was great and there were plenty of beach chairs and umbrellas. We would have loved to have more days there. The pools and whirlpools were great. We used them in the mornings and on port days. They were crowded on sea days so we avoided them. The arcade is really small, so my daughter was disappointed. The gym is equipped and adequate, but small, so it was usually packed in the mornings. The big screen was out of commission and was replaced during our cruise. It worked the last night. Should be great for future cruises! Beverages: The bartenders were great. We loved the Schooner Bar and Viking lounge. Customer service: Everyone was friendly and willing to help. Our room steward was great. From other reviews, Grandeur receives high marks in this area. I agree that they deserve it, but I have been impressed with the customer service on every single one of my cruises. Would I sail on Grandeur again? I enjoyed my cruise (I always do). I most likely will not sail Grandeur again. I prefer newer, larger ships, where the activities overwhelm me. I know that’s not for everyone. If you prefer an older, smaller ship with nice staff and without all of the bells and whistles, then Grandeur is for you! You will definitely have a good time. Read Less
Sail Date June 2019
About us: We are a retired couple in our early 70's. This was our 11th cruise, 2nd on Royal Caribbean. It was also our 2nd cruise to Canada/New England. We chose this particular cruise because our local AAA was running a special ... Read More
About us: We are a retired couple in our early 70's. This was our 11th cruise, 2nd on Royal Caribbean. It was also our 2nd cruise to Canada/New England. We chose this particular cruise because our local AAA was running a special that would provide us with transportation from NE Ohio to and from the port of Baltimore. The ages on this cruise ranged from about 12 mos. to the mid 90's. Since school was still in session, there were only a few teens and grade school age kids. Most were in the 2-5 year old category and were very well behaved. Probably the majority of the passengers were in the 50-70 range. First, let me clarify that an average cruise is a good cruise. We had fun, we met friendly, interesting people, and we saw some interesting ports. There just wasn't a lot of the WOW factor I have come to expect from a cruise. One particular WOW--the crew was outstanding. They were polite, friendly, and always ready to help. On the first day, we noticed that the sink in our cabin was draining very slowly so we reported it to our steward, Rowena (a master of the towel animal, by the way). By the time we returned from dinner, it was fixed. Although we chose My Time Dining, we were asked to give an approximate time when we would be eating. We showed up every night between 6:30 and 6:45 and our table was always ready for us. Our waiters, Eloisa and Jely Ann couldn't have been nicer. Special mention also goes to the Cruise Director, John Blair, and his wife, Katrina, the Activities Director. They were probably the best we've ever had. John's Neil Diamond Tribute show is outstanding. The ship itself is older and is showing its age. I understand it is due for dry dock in a couple years. It was okay but nothing particularly exciting. Food in the Great Gatsby Dining Room ranged from very good to excellent. We ate there as often as possible, including breakfast and lunch when we could. The tomato sauce for pasta tasted a lot like what we had as kids on Spaghetti O's. On the other hand, food in the Windjammer was uninspiring. It was mostly same old/same old. Especially disappointing--the waffles, pancakes, and French toast were pro-cooked and just sat there under a napkin getting cold and hard around the edges. We saw most of the theatre shows, including Salute to Broadway and All Access featuring the ship's singers and dancers. We also enjoyed three of the guest entertainers, singer Michelle Murlin, Olympic gymnast Lance Ringnald, and Vegas star Clint Holmes. There were a few others we skipped. During the afternoons, pianist Anna entertained in the Centrum, She was great. The Bluewater Band took over during and after dinner, with plenty of easy listening and dancing music. We never did go to hear Giovanni in the Schooner Bar. The pool band, Positive Vibrations, didn't get much chance to play because the weather was so chilly. The bad: Mainly our cabin. We had an ocean view on Deck 2. I did not realize how much having the beds block access to the window would bother us, plus there's hardly no room to walk along the sides of the bed. I will never again sail without a balcony. I also feel RCI has gone overboard on either economizing or ecology consciousness, or both. Soap and shampoo made no lather. Toilet paper and facial tissue were flimsy and harsh. AND there was NO chocolate on the pillow! Now that's what I call bad. We booked all our shore excursions through the ship. The first port was Boston. We had been there many times before so we took the excursion to Historic Salem and the Witch Museum. We stopped at the Derby Wharf for lunch at a local restaurant and shopping at the National Parks Gift Shop, only we really didn't have time for both--just grab a bite and get back on the bus because we had to be at the Witch Museum by 1. So we got to the Witch Museum, saw the presentation, which was very good, and had 15 minutes in the gift shop. Then back on the bus and rush back to Boston. There was no time to walk around Salem. When we got back, we found out that the bus was taking another tour group somewhere. That's why we had to rush so much. In Portland, we took the Taste of Maine tour. We rode a bus to Long Lake and took a paddlewheel boat ride. A lunch consisting or lobster roll, potato chips, and bottled water was served on board, Then we took another bus ride to Pietree Orchard for some excellent apple pie and a hayride through the orchards, just budding for spring. We were only about 30 miles from the Maine/New Hampshire border, and you could see the snow on the mountains in the distance. In Bar Harbor, we took the Intimate Look at Acadia National Park tour. When we were here before, the weather (October) was beautiful but the park was closed due to a government shutdown. This year, the park was open but it was so foggy you couldn't see much. Still, our driver provided an interesting narrative and we stopped at Thunder Hole and the Jordan Pond House gift shop. The next port was St. John, New Brunswick, where we took the St. John and Bay of Fundy Top 10 tour. We saw the reversing rapids, bought candy bars at the City Market, and enjoyed a local entertainer singing Irish folk songs at O' Leary's Irish Pub, where we also had a glass of Moosehead beer. Then we rode out to the fishing village of St. Martin where we stopped for a delicious lunch of fish chowder or minestrone, biscuits, and freshly-baked cookies. We had time to walk on the beach and search for lucky stones. On the way home, we stopped again at the reversing rapids to see how the water level had changed. Our final port was Halifax, Nova Scotia, where we visited the Famous Peggy's Cove Fishing Village. The setting was beautiful, very photogenic, but it was COLD. The high was 44 degrees F, but the wind chill was down near 32. I bought a winter hat. We like the convenience of sailing out of Baltimore but probably would not do this itinerary again. There are some other interesting trips offered, so we might look into those. One piece of advice--wait until later in the year to sail north. This was the first trip of the year, and it was just plain chilly. Read Less
Sail Date May 2019
We chose this ship primarily because of the cheaper cost, itinerary. (St Croix) and port of departure. We own property on St Croix and wanted to visit to take care of a little business as well as see friends and have a vacation in the ... Read More
We chose this ship primarily because of the cheaper cost, itinerary. (St Croix) and port of departure. We own property on St Croix and wanted to visit to take care of a little business as well as see friends and have a vacation in the mean time. Price: This cruise was cheaper than getting to JFK, flying to STX, renting a car for a week, renting a cottage for a week and handling all our food expenses. I think the location as well as price attracts many repeat cruisers. We found people who had been on the ship 33 times! 3-6 times was fairly common. Also, as others have said, it is an old crowd with many diamond members. Crew: They are excellent. Every one of them. Can't say enough nice things about the wait staff, room attendants, customer service etc. They get to know you quickly, like to kid around and talk and always took good care of us. Passengers: Much older crowd with very few kids. That's ok because they tend to be a laid back, smart, experienced crowd that are fun to meet. Maybe it's the mid-west and mid-atlantic vibe due to the departure location but almost everybody is very friendly. Some folks practically live on this ship. Activities: It's an older ship and doesn't have a lot of activities, especially in the evenings. That's ok with us. We are 60 & 64. We don't need DJ blasting pool parties. If we really want to see a Broadway show we'll take a train to Broadway. A little more entertainment and more outdoor dance options like an afternoon pool party would be nice. They did have a fun 70's night but most dances seemed to cater to an older crowd of very well practiced dancers doing waltzes, cha-cha's and even tangos. That left us feeling a bit left out but the showy dancers are still friendly. Most dancing takes place in the Centrum which is ringed with seats for 3 levels and open all the way from decks 4 through 8. It was nice to be able to walk down the hall from our deck 8 room and look down & check out what is going on. We enjoyed "enrichment" watercolor painting with Rosemary and her hubby. They are a lot of fun. Also the after 9 PM piano singalongs in the schooner bar with Russ were fun. What shows they did have were fun with comedians, singers and a jazz sax player. My wife saw the cruise director put a great Neil Diamond tribute. I was at a wine tasting at the time. Ports: We did a 12 night Eastern Caribbean run and the ports are were very good. St Croix, Antigua, St. Lucia, St. Kitts and St. Martin. We mostly did 3rd party tours. We had one RCL excursion on St Lucia; a catamaran ride for sightseeing, swimming at a bay and then viewing the Pitons. The crew on the cat was a blast and very knowledgeable. On/off was super easy as the cat was docked right in front of our ship at the port. Cabins: I said that we went cheap. We were in an interior room. It was 136 sq feet. It was tight getting in & out of bed but otherwise very serviceable with plenty of cubbies to put stuff. Others have said that suitcases don't fit under the bed. We solved that by leaving then open so they slid under, but that limits how many you can fit. I suggest bring bags that nest inside each other when empty like Russian Dolls. Bottom line: if you like an older crowd and are looking for a laid back relaxing ship this fits the bill. We would defiantly go again if we were still going be nearby the departure point. Read Less
Sail Date February 2019
We don't fly so it is convenient to drive to Baltimore from Ohio. Embarkation was quick and efficient. Food in Windjammer and MDR was excellent. Band played great dance music and we enjoyed the recorded ballroom music in the South ... Read More
We don't fly so it is convenient to drive to Baltimore from Ohio. Embarkation was quick and efficient. Food in Windjammer and MDR was excellent. Band played great dance music and we enjoyed the recorded ballroom music in the South Pacific Lounge. Should have dance teachers hired on every cruise because there were a lot of people that like the lessons. It was lucky that Dave and Betty Begin just happened to be traveling on the ship and John Blair hired them. Debarking was also quick and efficient, customs was quick, and we were able to find all our luggage quickly. My only criticism would be about the catamaran excursion on St. Croix. The weather was very threatening and they never should have taken us out on that boat. Some people cancelled at the last minute and got their money back. I wish we would have known that because it was a miserable trip. No more ships excursions for us on future cruises. Read Less
Sail Date February 2019
the ship is a smaller, older ship but still has all the basics, our inside cabin was somewhat smaller than others we have been on but for the time spent in the cabin it was ok. It has been a while since we have sailed with RCCL but it ... Read More
the ship is a smaller, older ship but still has all the basics, our inside cabin was somewhat smaller than others we have been on but for the time spent in the cabin it was ok. It has been a while since we have sailed with RCCL but it seemed that dining was not quite what I remembered it to be but I definatly did not go hungery There was no access to the ice cream machine during bad weather or after 8:30 pm. The cabin did not have a refer which was a first for us. Entertainment was hit or miss, with all of these sea days there was only one guest lecturer, would have like more and even he was cut short on time. Crew was very friendly and helpfull with exception of the staff person in the internet area who was doing his own thing and did not want to be bothered with questions. activities in these ports were somewhat limited but still things to do if you took excursions. having to travel from Montana to Baltimore I probably would not do it again in the winter. overall a good trip. Read Less
Sail Date January 2019
This ship has one the highest return rates in the RC fleet. The A++ service is just one reason. The activities and entertainment are superior. Fellow passengers are friendly. My wife and I traveled alone, but we easily made friends. ... Read More
This ship has one the highest return rates in the RC fleet. The A++ service is just one reason. The activities and entertainment are superior. Fellow passengers are friendly. My wife and I traveled alone, but we easily made friends. Our cabin had plenty of room. Food quality was not always perfect. The breakfast and lunch at either the main dining room or the buffet was almost always praiseworthy. The lunch salad bar at the main dining room is not to be missed. The ham at the breakfast buffet melts in your mouth. The quality of entrees at dinner missed my high expectations. All "Fish of the Day" were frozen. The pork tended to be tough; I had to pray for a steak knife to cut a chop. Chicken breasts needed more marinating. On the other hand, the beef dishes were outstanding. My wife gave pasta dishes a high mark. Drink prices are very high and then RC adds an automatic 18% gratuity tax on your bill. Sailing out of Baltimore gives mid-Atlantic cruisers a real cost saving, rather than flying to and from Florida. Read Less
Sail Date November 2018
Background information: I booked this cruise with my recently widowed sister so that we could have some sister time together. It was her first regular cruise (she did one previously with Tauck) and her first time to Bermuda. It was my ... Read More
Background information: I booked this cruise with my recently widowed sister so that we could have some sister time together. It was her first regular cruise (she did one previously with Tauck) and her first time to Bermuda. It was my 27th cruise, and my 7th visit to Bermuda - my third on Grandeur of the Seas. I was 80 years old at the time of the cruise and I use a mobility scooter to get around. The scooter easily folds into a small light package, but my (younger) sister fell just before the cruise and sprained her wrist so while she could fold the scooter, I didn't want her to have to do so. Travel to embarkation port; Normally for embarkation in Baltimore, we drive up and stay at a hotel which offers free parking, but for this cruise, my sister came down to Baltimore on the train the day before and my husband Bob was dropping us off and picking us up. On embarkation day we drove straight up to the Cruise Maryland terminal and got there about 12:30. They gave Bob a big orange window sign that said Drop Off and we gave our two bags to the baggage men. Bob put together the scooter, put the red duffel with the scooter charger underneath the seat and my computer bag on the back and I put my pocketbook under the seat and he bungie corded my cane to the front of the scooter, and we got in line. (My sister just had a large pocketbook) Embarkation: My sister had to put the red duffel bag, my pocketbook and the computer bag, plus my camera and my cell phone through the scanner and then they were going to pat me down. She started to load stuff back on the scooter before they got to me to pat me down, and they reprimanded us for that and made the red bag go through again. Then we got to where we gave them our passports and our set-sail passes. The lady had a problem that my passport says my name is Rosalie Ann (with a space) and my registration says RosalieAnn without a space. She said she had to get that changed, and the confusion, she forgot to photograph us. We got on the ship at deck 1 with the wheelchair people instead of going up the ramp, but when we handed our cards to the lady at the entrance, there were no photos on them !!! So she took our photos there. God knows what they look like. I took off my hat and my hair is probably all on end. I guess it is fortunate that no one sees them except the ship company. The lifeboat drill was out on the deck and took a long time. They put all the people on scooters or with wheelchairs in one section so I could actually see what was going on, but on other ships, they do this drill for the handicapped people indoors so the people with them can sit down. Ship information: Grandeur is a smaller ship, which I appreciate. The only complaint I have about the ship is that it is very noisy. The music in the atrium is LOUD. If I were not already partly deaf, I would be after spending any time in the atrium. The internet connection was quite good in our cabin but I had signed up and then canceled and signed up for a different package, so I got two computer cards at embarkation. The man in the computer lab was excellent at straightening this out. The elevators were pretty quick and I didn't usually have a long wait, but I always had a hard time when I got off the elevator in figuring out which way to turn to get to our cabin. My sister quite liked the spa. We both swam in the spa pool which was nice and warm (it was salt water). I loved the spa pool, but for my sister the pool was 5'4" deep - too deep for her to stand, and it made it hard for her to keep the splint on her hand out of the water, so she mostly went up there to sit and read as it was warm and quiet up there. The library is pretty useless. We looked to see if they had a backgammon board, but they did not and the library is right off the atrium so it is very noisy. The band that played in the atrium was quite good and they played classical music in the afternoon which was nice and not as loud as at night. The climbing wall was sometimes closed because of the wind conditions, but we weren't going to be doing that anyway!! The ship made good time to Bermuda and probably could have docked at 2 pm - the five day cruises arrive on the second day at 1 pm. But they took the long way around the island instead of just going straight in and the reason for this was apparent when we got around to King's Wharf. Disney Magic was still at our spot on the pier. So we had to wait until the tugs pulled her off the pier before we could dock. We did not get docked until 5, and the Craft Market was closed by then. That was a waste of time we could have had in Bermuda Activities: I did not do any of the regular scheduled activities such as bingo or trivia because I was too busy talking to my sister. We haven't traveled together just the two of us (without husbands or parents) since 1964. There were two formal nights. One was the first sea day and the other was the day before Halloween. Since Halloween was the last night on the ship, the cruise director scheduled the Halloween costume parade on the second formal night so that we would not have to be packing and doing costumes on the last night. This worked REALLY well. My sister was Red Riding Hood and I was Grandma after the wolf ate her. There was a great parade of costumes with prizes. The only problem with this was the noise - the music was played so loud that you had to yell in someone's ear for them to hear you. Cruise Critics meeting was on the first sea day and they had munchies and drinks and a nice raffle for prizes. I think they should have people introduce themselves, but RCCI does not seem to do that. There was a meeting for Platinum and above at 10:00 and I had to leave breakfast (because service was slow) in order to get to it and I was 15 or 20 minutes late. The Captain and the Cruise Director spoke to us and told some jokes. All the heads of the departments were introduced and each said where they were from and thanked all of us for sailing with Royal. They had an award for the couple who were Pinnacle Plus (more than 700 days cruising) and also a Crystal award for another couple. Entertainment: I didn't go to any of the shows or lectures, but my sister did and she liked them. Some of the shows were broadcast on the TV later Dining: We went up to the WIndjammer for lunch on embarkation, and never used it again. I can't hold a plate and a glass and still run the scooter and there was no one to help at all. The labels and some of the dishes were over my head, so my sister had to get me something to eat and drink. It is perhaps unfair to judge the Windjammer on the basis of embarkation lunch, but we never went there again. For dinner, we had My Time Dining and we got a nice table for 10 at 5 pm which we had for the rest of the cruise thanks to the guy assigning the tables. Service there was great. The quality of the food was sometimes good and sometimes not so good. The cakes tended to be dry. There was one lobster night which also included strawberry soup (very good) and baked Alaska We used Izumi one time. Japanese food is not my "cup of tea", but my sister who often eats Japanese food and is a better judge than I am liked it very well, and thought that the prices were quite reasonable. My sister also like the Ben & Jerry's ice cream Since we were not using the Windjammer, we always had breakfast in the MDR. Service was quite slow. It did not matter if you ordered the Express Breakfast or the Special of the day - it was the same as far as speed went. They had a buffet set-up for fruit and cold cereal but my problem with this was the same as with the Windjammer. One morning was Chocolate morning, and the chocolate bread was delicious. If we wanted breakfast before the MDR opened, we had Room Service. A hot breakfast it is $7.95 extra plus a 15% tip, but if you don't get a hot breakfast (by which they apparently mean eggs), it is free. So we ordered oatmeal and tea and English muffins for 6:30 to 7 and a wake-up call for 6:30. At 6:20 I got a call that breakfast was coming. He needed two trips because the hot water for the tea would not fit on the tray. The tea was hot but the English muffins were barely warm and ditto the oatmeal. I ate mine, but my sister didn't want just barely warm oatmeal. The second day in port we just had yoghurt, fruit and tea from Room Service. Lunch in the MDR also has a buffet section for a chopped salad which I hesitated to use because I thought I would have a problem doing this on the scooter. On the last day at lunch I did try it and it was excellent, but I did have to carry my plate back to the table myself. On other ships when I have done this, one of the servers carried my plate back to the table for me. Shore excursions: I booked two excursions for Sunday which I thought I could reasonably do on a scooter and which would give my sister a good overview of Bermda. One was the Bermuda Aquarium Museum and Zoo (BAMZ), and the other was a boat tour of the island both listed as Easy. I had booked a private guide for Monday. The excursion desk switched the BAMZ tour to Monday, so we canceled that one. When I got the tickets for the boat tour, it said that people must be able to walk and climb steps. That was NOT on the excursion write-up on the website or on the printed information about the excursion. I can walk a little and if I have to I can climb steps but I decided to cancel this excursion too. I talked to someone who took it and she said that the boarding ramp was a narrow shaky plank so it is probably good that I canceled it. Instead we booked little red train (The Scenic West End Trolley) and that was scheduled to meet at 9:15 for an hour tour. We thought maybe we could go to church afterward. They said that I could not take my scooter on the train (although I really could have done as there was space for it folded up), so I decided that I would leave the scooter on the ship on deck 1. They offered me a wheelchair so I took it to the end of the ship where there was a little tent with seats and we sat there. But 9:15 came and went and we did not see the little red train. The lady that said she would come and get us when the time came, did NOT come and get us and when I finally saw the train out about 400 yards from me she had already gone past. So with great difficulty, I walked, stopping at each bollard to rest, and finally got to the street where the train was and collapsed into a seat where the taxi drivers wait. It came around the corner to us so I could get on. By now it was 9:40. The actual tour was nice. The driver (Sidney who was 92 years old) explained a lot of Bermuda history including how they built their houses and how the roofs are configured to collect water. He said when modern houses are build, they dig a big hole as big as the largest room, and then line it to make it waterproof. That acts as a cistern and they build the house on top of it. He went out of the dockyard and all the way to Somerset Parish. We had thought that we could get to church after the train ride, but we did not get back to the dockyard area until about 11:30 and then instead of taking us back to the ship he let us off at the Clocktower Mall. This was not acceptable - I could not walk back to the ship and I couldn't stand and wait for the free train to get back there either as I would still have had to walk quite a distance from the free train to the ship. Independent Activities in Port: After the excursion driver dropped us at the Clocktower Mall I hired a taxi [Conrad Albouy (441-334-8796)] for $50/hour and we went to lunch at The Swizzle and to the BAMZ. Then on Monday I had a guide my husband and I had used before [Lewis Foggo email: lewis_foggo@hotmail.com]. He gave us an excellent tour. He showed us where the ship logos that had been painted on the walls in the dockyard were erased by the Americas Cup people. We saw a lot of beautiful beaches and overlooks. He showed us a property for sale They want $695,000.00 for 0.28 acres (a little over a quarter of an acre). There was nothing on it. He said no one had bought it because they were asking too much money. He took us up to a fort on a hill, and we went to St. David's Lighthouse. We even got to see the ducking in St. George which I had never been there in time to see before. Service: Our room steward was very good and gave us ice for my sister to put in the ice bag for her wrist. The service in the MDR at dinner was very good. Breakfast service was cheerful but slow. Disembarkation We got our disembarkation tickets and times in the stateroom on the 29th. On November 1st we are to get off between 9:15 and 9:30. (Green 21) - the next to last time. I went up to ask about it. The customer service desk estimated 45 minutes to get our bags and get out to be picked up, which would be about 10 am. She says that my husband Bob who is picking us up will only be able to wait for a couple of minutes. Since he will be driving 100 miles to pick us up, and we are not really sure when we will be off the ship, this might be a problem. I thought Bob would leave about 8 to get there at 10. But I was worried as I had not heard from him for the whole length of the cruise. So about 6:45 I tried to call and got the answering machine each time. Eventually I called our daughter in Texas because she said she would check on him to be sure he wasn't doing the back house roof (which he was) when he was home alone. She said he hadn't seemed to be getting my emails. (He said later that they had all gone to spam). We vacated the cabin and went to breakfast about 7:45 with the carry-on luggage (for me this was my computer bag and my pocketbook and cane as I had sent the red bag with the charger down with the suitcase and my sister just had a large purse). We both got the Express breakfast, which still wasn't very express.They had told me that they would announce disembarkation numbers in the restaurant, but they did not. So when we finished breakfast they were up to #17. We went and sat in the library with a couple people who were B2B. We were supposed to wait on deck 6 but then I would have had to get an elevator up and then an elevator down. I turned my phone on and we got in line a little after our group was called about 8:55. At 9:15 we were still in line in the atrium (there was some hold-up downstream) and Bob called that he was there. They would let wheelchair people get off on deck 1 (where we had gotten on), but I saw no reason to do that as I knew from previous experience that getting an elevator down there would be the hard part. We inched our way down and through the walkway to the terminal. There was a large man/boy ahead of us carrying two small bags and he kept trying to sit or lean on the HVAC systems which were posted NOT to sit or lean on and which had benches right next to them if you needed to sit. Went through immigration (there was no customs to go through), and then went to find our bags. Bob usually finds the bags and brings them to me, but my sister was not so organized. I put the red bag on the scooter and then we found my bag, but my sister had found her bag and then lost it again (It was black like all the other bags and she has not apparently learned Mother's trick of tying some colorful thing to the handle) Then we went outside and the cars picking people up were all by the fence out by the road. Bob was there. He was able to wait for more than a few minutes. He took my sister to the train station and then we drove home. Summary I enjoyed the cruise and I always enjoy Bermuda. But I don't think I have converted my sister to cruising. Read Less
Sail Date October 2018
Recommended by travel agent, this was to be our first cruise, and had great expectations. On joining the ship my case was withheld and I had to muster in the lower deck to retrieve it, to be told that the £48 bottle of whisky was to be ... Read More
Recommended by travel agent, this was to be our first cruise, and had great expectations. On joining the ship my case was withheld and I had to muster in the lower deck to retrieve it, to be told that the £48 bottle of whisky was to be taken and "destroyed"! in New York I had had a small glass from the total of one litre. On asking to witness the destruction of my whisky, I was informed that It wasn't possible; and that the security would deal with it. I bet they did, no doubt shared around. It should be policy that any confiscated drink if not kept as an unopened bottle, should be poured down the sink in font of the owner. out of order RC. This sadly set the tone for the rest of the cruise, with gratuities added daily; and not informed that no one needs to pay this, but one can pay those in the tips envelopes to those you choose at the end of the cruise. I was charged for a treatment in the spa I did not request or receive. The staff were superb and the waiters in the Great Gatsby made our cruise, the young guy who daily did our cabin was also top notch. We have decided cruising is not for us, great if you like a Butlins at sea. Read Less
Sail Date October 2018
We selected this cruise to see the leaf color in New England and to celebrate my wife's birthday which occurred on the cruise--12 October. We've sailed from Baltimore before and it is one of the more convenient cruise ports from ... Read More
We selected this cruise to see the leaf color in New England and to celebrate my wife's birthday which occurred on the cruise--12 October. We've sailed from Baltimore before and it is one of the more convenient cruise ports from our home in Wake Forest, NC. We drove up the day before and spent the night at the Hampton Inn in Glen Burnie, MD. They offer a sleep, park, ride package that includes shuttle to and from the cruise terminal. Several days before leaving for the port, it became obvious that Hurricane Michael was going to affect our cruise in some way. RCCL sent us an email telling us to arrive early at the port so that we could sail two hours early to get out of the Chesapeake Bay and ahead of Michael. Embarkation at Baltimore went very smoothly. We all boarded early and were ready to set sail 2 hours early but the Captain announced that Michael was moving too fast so we were going to sail at the original time of 4pm, but would only sail for 2 hours and then drop anchor in the Chesapeake and wait for Michael to pass early the next morning. This now caused us to skip Boston and proceed straight to Bar Harbor, ME. We took the Best of Bar Harbor excursion which was very nice. Our tour guide was very good, a former teacher, but the highlight was the lobster bake! Best excursion meal we've ever had! Next port was Portland, ME where we met my wife's sister for sight seeing and shopping in Portland. Then on to St. John, New Brunswick which we had to sail by because of very high winds (50 its plus) so we could not dock. This was our second missed port due to weather. We then proceeded to Halifax, Nova Scotia where we took the top 10 tour. Again a very good tour with a very knowledgeable guide. The Grandeur was nice but is showing it's age. Our cabin was 3098, slightly aft of center and very convenient to the aft stairs and elevators. The cabin bed was lower than those on other ships which meant we could get our luggage under the bed. We had to stack the luggage in a a corner which cut down on our already limited space. We like early dining but could not get it so we dined 2nd seating at 8PM. Our wait staff was excellent. Nickolas, our head waiter, discovered we both like escargot so he arranged to have it for us every meal, even when it was not on the menu. The evening entertainment in the Palladium Theater was at 7:15 and 9:15PM. Since early dining was 5:30 and late at 8PM, this resulted in the 7:15 show being packed and the 9:15 show being sparsely attended. It would have been better if the early show was at 7 and the late show at 9, then more of the early diners would have attended the later show. Entertainment was top notch. The RCCL singers and dancers were superb and the guest entertainment was also excellent. Scheduled activities on sea days were for the most part disappointing. Only on the last day were there sufficient activities to keep us from being bored. Disembarkation went very smoothly. Our luggage tag number was 7 and we exited the ship about 15 minutes before the predicted time for our number. Crew and staff were awesome! Bob the Cruise Director was very personable and accessible. The last night featured a veterans recognition which was the best I've ever had on a cruise. It featured Tim, one of the singers, leading the singing of the national anthem and also a special rendition of Hallelujah. Not a dry eye in the Centrum! Read Less
Sail Date October 2018
We have been on four cruises, all with Grandeur of the Seas. We like the crew and staff and the ship is just the right size for us. The staterooms are very nice, and clean and the staff really take pride in taking care of the rooms. The ... Read More
We have been on four cruises, all with Grandeur of the Seas. We like the crew and staff and the ship is just the right size for us. The staterooms are very nice, and clean and the staff really take pride in taking care of the rooms. The chefs and staff in the Great Gatsby go overboard (pun intended) to make sure that we had the best experience possible. We loved the variety of menu options and there was not one meal that we did not thoroughly enjoy. The lobster night was perfect and if you are unsure of the menu items, the waiter and waitress make recommendations. The shore excursions are plentiful and prices are set to suit every budget. We booked some tours through the ship and sometimes we just set off on our own to explore the area. The only complaint that we had is that the 1pm curfew time for children should be adjusted to 10pm or 11pm. There seemed to be more unsupervised preteens this trip then in previous cruises, which led to some unruly behavior. Read Less
Sail Date July 2018
I had some trouble getting adjustments made to my final bill in the area of gratuities. Apparently communication was an issue. Ultimately, it was straightened out before I left the ship. The majority of the ships staff were wonderful ... Read More
I had some trouble getting adjustments made to my final bill in the area of gratuities. Apparently communication was an issue. Ultimately, it was straightened out before I left the ship. The majority of the ships staff were wonderful and well mannered. However, there was one young man who was working in the Photo Center who made an inappropriate advance towards me. I did not look at him long enough to get his name. He was not working the register. I was looking for pictures of my brother and myself. Needless to say, I did not return to the Photo Center. He was the only one who was inappropriate. I should say that I am old enough to be his grandmother. With this being my first cruise, it was stress for the continuous reiteration of return times from excursions when we were at the mercy of the cruise supported excursion to get us back to the ship on time (in most cases). There were two excursions that we had paid for in advance who did not get us back until right at time of even a couple minutes late. This stress took away from my ability to enjoy the excursion. The Light House tour in Portland was one of these. On a positive note, I would like to compliment our dinning room waiter staff, Lulama, Ms. Campbell, and especially JingFang Lee - she was the kindest most delightful individual on our cruise. They were all very attentive with the right mix of being personable and professional. With the exception of the last comedian and the thrown together show with the orchestra in the Paladium Theater, the entertain was excellent! All the added expenses were a bit much. I did without a lot to keep things affordable. The Windjammer was best. The Hop On Hop Off in Saint Johns and Halifax were best. Read Less
Sail Date June 2018
We chose this cruise because of the itinerary having never been to Charleston, SC, Cape Canaveral, or Miami, and the fact that we could drive to the Baltimore terminal. Our cabin was very roomy and clean and our cabin steward was very ... Read More
We chose this cruise because of the itinerary having never been to Charleston, SC, Cape Canaveral, or Miami, and the fact that we could drive to the Baltimore terminal. Our cabin was very roomy and clean and our cabin steward was very good and accommodating We chose to eat in the main dining room for our dinners and were very pleased with the selections and quality of the food. Our dining room stewards were very good, polite, and very informative.We enjoyed the Windjammer Cafe for our breakfasts and lunches even though we had to walk the length of the ship to get there from our cabin. We feel the way this cafe was set up was much more user friendly than other ships that we have been on. We walked Charleston in the AM and took a bus excursion in the afternoon which gave us the opportunity to view much of the city which is very beautiful with lots of historical buildings, We took the 6 hr excursion to the Kennedy Space Center and were in awe of the history and all that we were able to view. Our tour guide was informative and the bus took us to Saturn 5 first, then to the Visitor Center and we were able to explore on our own until it was time to meet the bus to return to the ship. We did not have any planned excursions for the remainder of the trip. We did walk around the terminal area in Miami but with a record breaking 91 degree day, we didn't stay out too long.. We walked the shops in Nassau the first day, and visited Atlantis the second day. Atlantis does not allow visitors to see much without a pass, but they do allow you in the casino. The straw market has changed since we were last there in the early 80's. Now in a closed building and quite dark and if one is claustrophobic, not the place to be. The taxis wish to fill their minivans before moving on so one sits and waits for other passengers. This is only the second time we have sailed Royal Caribbean. We found that they could have had better directions and information on the ship and were lacking some coordination with their activities. At some times the planned activities did not take place where it was noted in the daily news. They also do not provide any world news, so one does not know what is going on in the world unless one is connected to the Internet. We did attend the two premier shows-one of "Britain's Finest" and the other "The Las Vegas Tenors" who were excellent. Embarkation and Disembarkation went smoothly. All in all, it was a good trip for us and we are senior citizens. Read Less
Sail Date April 2018
This was my 2nd cruise on Royal Caribbean Granduer of the Sea! I loved the service and special attention and pampering that I received every day! Our Cabin was always cleaned and fresh towels twice a day. We had all our meals in the ... Read More
This was my 2nd cruise on Royal Caribbean Granduer of the Sea! I loved the service and special attention and pampering that I received every day! Our Cabin was always cleaned and fresh towels twice a day. We had all our meals in the main dining room where the service was above and beyond excellent. The service staff in all areas of the Ship where very polite and efficient and showed great dedication to their work. I was on this Cruise with my Parents who are in their mid 70's And I'm 58, we enjoyed the entertainment and shows! We also dropped a lot of money at the casino! The Saliarium and pool are was very inviting, where you could relax in a Whirlpool and soak up the sun in comfort! The pool side movies where very Exciting and a nice way to spend the evening to unwind. I have already booked my third Cruise Read Less
Sail Date April 2018
This is our 4th time on this ship. Great food and great service. We enjoyed the shows and all the actinide. We had the internet this time and had no problems with it. Nassau was very clean and they seem to have stopped the begging. We ... Read More
This is our 4th time on this ship. Great food and great service. We enjoyed the shows and all the actinide. We had the internet this time and had no problems with it. Nassau was very clean and they seem to have stopped the begging. We had a guided tour of the space center, our guide disappeared so we did our own tour. We were is cabin 4036. It was right by the stairs and elevator. Perfect location. The food was excellent in the windjammer and in the dinning room. We didn't do any specialty restaurants. But did eat at the park cafe late at night.We meant some many great people, no rude or rowdy people. The ship is easy to get around and the crew always wants to help you. The pool area was always clean and we had no problems finding a chair. The weather was wonderful for early April. We plan on coming back next April. Read Less
Sail Date April 2018
I absolutely love this ship! It's small, which provides a level of intimacy that you don't get on the big ships. You bond with the crew and they become family. They have always bent over backwards to make our vacations the ... Read More
I absolutely love this ship! It's small, which provides a level of intimacy that you don't get on the big ships. You bond with the crew and they become family. They have always bent over backwards to make our vacations the best ever! Remember though, you get what you give. If you treat them with respect and and kind you will get so much more than the norm! Leaving from the port of Baltimore is so easy and convenient. No flying required. Cabins are clean and neat! Dining is amazing! If you walk away hungry it's your own fault. From the eggs to the lobster the food is the best! There are so many activities that you can't get bored. There are things for kids to the elderly. I highly recommend this ship, RCI and the port of Baltimore for your next cruise. 12 days is a lot to pack for. Being able to pull up, have a porter take your luggage, park your car, walk into the terminal, register, then walk onto the ship... No better way to travel! Read Less
Sail Date March 2018
The cabin window was so filthy, we could barely see out, much less take pictures through it. We reported it every day. They squirted salt water over the salt streaks without using soap, which didn't work.At the same time, they were ... Read More
The cabin window was so filthy, we could barely see out, much less take pictures through it. We reported it every day. They squirted salt water over the salt streaks without using soap, which didn't work.At the same time, they were washing the windows that were visible at the restaurants the proper way, soap and sqeegee. We wouldn't have booked the cruise under that circumstance. The quality of the dining room food has diminished greatly. The size of the drinks was smaller, especially the wine. There is a $7.95 charge for cabin breakfasts now. They have a port call at CoCoCay, their own island, which won't have any completed facilities until 2019, The call was cancelled due to heavy seas, because they don't have a dock. Of course they knew about it days before. Instead of making other arrangements, the took us down there and said surprise, surprise. A very disappointing experience. Read Less
Sail Date March 2018
The grand mother recommended the cruise with Royal Caribbean. The good food was great the staff where friendly the room attendant was great the waiter in the dinning room was great. The bad 2 broken hot tubs, Broken ice cream machine, ... Read More
The grand mother recommended the cruise with Royal Caribbean. The good food was great the staff where friendly the room attendant was great the waiter in the dinning room was great. The bad 2 broken hot tubs, Broken ice cream machine, unwashed windows, and rust abounding on the exterior of the ship. Now the Ugly I dropped my children off at the teen center on the ship for a "in room scavenger hunt" as described in the teen flyer. I come to find out it was a all over the ship scavenger hunt how easy at 10 pm. at night would it be for teen to be abducted and raped and thrown overboard? Brought the issue to guest services it was never addressed!!!!!!! More ugly RC claimed a port of call at coco cay which I hear from others frequently is cancelled so they flat out lied and offered no other port of call. Last of the ugly Shore excursions were great but very short not a good value. Read Less
Sail Date March 2018
we chose this cruise because it was inexpensive and close to home. we were pleasantly surprised by many things. the grandeur is a relatively small and older ship (22), but it was in excellent condition with little evidence of her age. we ... Read More
we chose this cruise because it was inexpensive and close to home. we were pleasantly surprised by many things. the grandeur is a relatively small and older ship (22), but it was in excellent condition with little evidence of her age. we were greeted by staff at the port and onboard the ship that appeared to genuinely want to please and who enjoyed their jobs. although conditions at coco cay prevented a landing and day on the beach the crew quickly made adjustments and provided alternative events on board to keep everyone happy. this is a real gem we will encourage our friends and neighbors to avail themselves of this adventure. my wife and I have traveled extensively. after many trips my wife has said ok been there and done that don't need to go back. not this time. instead she said we can go back and do this again, anytime. Read Less
Sail Date March 2018
We like this cruise because it's laid back and quiet. Not a lot of kids running around or younger people acting out. It is an older crowd of cruisers ,but sometimes it can be too old.We're in our sixties , but more and more the ... Read More
We like this cruise because it's laid back and quiet. Not a lot of kids running around or younger people acting out. It is an older crowd of cruisers ,but sometimes it can be too old.We're in our sixties , but more and more the age of the cruisers are going up and many are disabled. I would take this cruise again because I would much rather a older calmer group of people versus the rowdy drunken groups we have run into on some cruises. If you want a nice relaxing cruise to some very good ports, then this is the cruise for you. We like to go on a cruise because of where it is going and the entertainment is secondary. But on this cruise I thought the cruise director was one of the worst I have ever been on. He really didn't do anything. Most of the activities where trivia games. I would have liked if they had more entertainment on broad , but the cost is going up and cuts are being made everywhere. Again I say if your looking for excitement and entertainment this is not the cruise for you. If you want to be with friends and family to play cards and board games, eat and relax, then this is your kind of cruise. Big Bob was the cruise director. Read Less
Sail Date March 2018
Excellent reviews. Despite rough seas, Captain Ante constantly kept us informed of the alternate route and what to expect. ALL crew members were wonderful and ready to assist at all times. Spa services met my every need. I had Kelly and ... Read More
Excellent reviews. Despite rough seas, Captain Ante constantly kept us informed of the alternate route and what to expect. ALL crew members were wonderful and ready to assist at all times. Spa services met my every need. I had Kelly and she did a great job. My husband had four acupuncture treatments which helped his knee pain. We took the galley tour and endless champagne brunch and it was a surprise to see how they prepared food for 2;000 people. The brunch that followeded the tour was great. We also went to the wine tasting which was wonderful. Our excursions exceeded our expectations. We had a snorkeling trip (Antigua By The Sea). This was an80 ft cat Amy that had stairs which made it easy to get on and off the boat. The staff was great. The were so much fun. While snorkeling; the stayed close and took anyone that wanted to return to shore. We a.so chose Caribbean Cooks at Fairview Plantation. The chef prepared a meal and we ate what she prepared. The food was outstanding. We were truly blessed with friendly people on every island we visited. We thoroughly enjoyed the cruise and all the new friends we made. Getting on and off the ship was extremely organized so it went quickly. We had 30 ft waves but Captain Ante kept us informed of what to expect. Our dining experience was great along with our servers. The food was delicious. We made wonderful memories during our 12 day cruise. Thank you Royal Caribbean for all you did to make our cruise outstanding. Read Less
Sail Date March 2018
As a first time cruiser, although I asked experienced cruises and read a lot about cruising. There are many things that you are not sure if until personally experienced. First, getting on the ship, a lot of unknowns. Felt a little cattle ... Read More
As a first time cruiser, although I asked experienced cruises and read a lot about cruising. There are many things that you are not sure if until personally experienced. First, getting on the ship, a lot of unknowns. Felt a little cattle hurdled to the buffet area since the cabins and many other areas were not ready. The buffet was very crowded and difficult to find seating. We had a large group, 6 with a handicap. There were many large tables, a lot occupied by a small group. People will sit and keep their seat even after done eating until the cabins are ready. Once the initial rush over, and cabins open, it was much easier to move bout the ship. Booked a window cabin. The cabin and bathroom was nicer than I expected except the sink. It was a bowl sitting on top of the very small counter and the faucet was very close the the edge of the bowl, making it virtually impossible to get both hands under the running water to wash at the same time. The beds are two singles pushed together. They need to be replaced. Used and uncomfortable. When you looked at the beds, it was like two "U" next to each other as they were very worn down and sagged in the middle. There seemed to be plentry of storage for our clothes and personal items. I did get the over the door shoe organizer which was great. Dinned in the main dinning room, cafe, Starbucks, and the buffet. The food was average. The buffet selection was huge for all meals. More over quantity than quality. There were a few dishes that I felt were very good. The "catch" of the day everyday in the main dinning room was salmon. It was very did, but everyday? Did not enroll in an shore excursions. Planned our own and was able to do many things and felt it was a cheaper way to go. Exiting and returning to the ship was very easy. Our group was part of 82 fellow cruises for a line dance cruise. It was great, we danced everyday. One room that was reserved was great, hardwood floor and could accommodate everyone. The other was too small with a slate foor. Only about 1/4 of the dancers could dance at the same time. Did not attend many activities on the ship because of dancing. However, did get lured into the shopping events and information sessions to get a free item. Found out it was just a money maker for the ship and will not waste my time again. Be aware of "information sessions". The ship has a few designated smoking areas. I am not a smoker. One area is on an outside deck under the top deck, so the smoke lingers in the area. It was disgusting at times, want to go for a walk outside and sell the sea breez and end up coughing on smoke. The other area is in the casino. I'm not a gambler, however, would have tried a few games if it was not so smokey. The casino is adjacent to the open atrium. At times, you could smell smoke on any floor the open atrium area. It was very disappointing. Especially since it was a nice p,ace to sit and chat, look outside and watch the entertainment on the lower deck. Disembarkation was a little misinformed. Yes, they ensure you have the information about the process. Luggage outside your room by 11 pm, however, if your trying to sleep, after 11 for a few hours the staff are moving the luggage and walking up and down halls bumping walls and doors. Morning of, is similar to boarding, crowds running to same place. Understand, the ship is now closed for you in all areas since they are getting ready for the next customer. After the rush for breakfast and the initial scampering around, there seems to be some confusion and unexpected waiting. So, you sit in your designated area and wait to be called. Impressed with the patients and helpfulness of all staff. They always had time for a smile and a quick chat to make you feel welcome. It was evident that customer service was an important part of the training for them. Overall, for a first cruise, I enjoyed the trip and felt it was a good value for the price. Read Less
Sail Date February 2018
Chose this cruise because port is so close only 2.3 hours away from home. Great little ship friendly staff Chops Grill is the best. Port very easy to get in and out of. Once I dropped my luggage off we were on ship in 20 minutes. I ... Read More
Chose this cruise because port is so close only 2.3 hours away from home. Great little ship friendly staff Chops Grill is the best. Port very easy to get in and out of. Once I dropped my luggage off we were on ship in 20 minutes. I thought the entertainment was just so so but that is not the reason we go on cruises. We enjoy the overall experience with Granduer. When we were on board we booked another cruise on her for next year. This ship does not have all the bells and whistles of the larger ships but is very relaxing. Our cabin Stuart was great. Our cabin was kept clean and refreshed, never had to ask for a thing. When we disembarked just walked out ,went through customs , picked up luggage and we were on our way home. The process from walking off ship to getting into my car was about 15 minutes , Read Less
Sail Date February 2018
I was afraid of taking this cruise due to the reviews of several of the ship, food, entertainment, and photo dept. but, i found all of the reviews to be incorrect and very wrong. The crew members who dealt with us were of the highest ... Read More
I was afraid of taking this cruise due to the reviews of several of the ship, food, entertainment, and photo dept. but, i found all of the reviews to be incorrect and very wrong. The crew members who dealt with us were of the highest quality. food was not that great but was not bad either. i ate the food with no real complaints. The food service that waited on us stevan ? And jay ? Table 231 8:00 pm were excellent and were probably the best we have ever had. the photo dept. Treated us like family and i cannot express how much i enjoyed each and every one of them. matjaz susnik, greffin hembra joe gracias did a great job. The 5 photographers who worked with us i wish would be on all of our cruise's. george cristofan, alex muresan, chaitanya juwekar were the best and very professional. yu xi was one of the sweetest young ladies we have ever had the pleasure to have worked with. She was very professional and pleasant to work with, i hope to see her again on a future cruise. she always meet us with a smile. avinish reetam excellent, perfect photographer, i believe that he should be a manager on one of your ships. he was beyond what is a normal photographer is on a cruise ship. always, a smile a willingness to make us at ease and his photos show his capture his passion and desire of his work. please promote him. i cannot tell you how much i miss him and how he made us feel whenever he saw us on the ship. the grandeur of the seas photo department is the one thing that i will miss on future cruises. i wish however, that you gave the photo department the same upgraded tools to work with as ncl or princess has to work with. When we took photos with them they also gave us a usb flash drive with all our photos on them. rci does not have this ability and this is one of the reasons we lean toward the other cruise lines to sail with again. Read Less
Sail Date February 2018
Grandeur of the Seas Ratings
Category Editor Member
Cabins 3.5 4.0
Dining 3.5 4.0
Entertainment 3.5 3.8
Public Rooms 3.5 4.2
Fitness Recreation 3.5 3.8
Family 3.5 3.8
Shore Excursion 3.5 3.8
Enrichment 1.0 3.5
Service 4.0 4.5
Value For Money 4.5 3.9
Rates N/A 4.2

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