Royal Caribbean Grandeur of the Seas Romantic Cruises Reviews

We were treated terribly by the rcc staff while on our 11 day cruise! We were held back from going in to eat as a group in windjammers. One of the philippino employees yelled at her co-worker (african young woman) for allowing us to go in and eat. We were not classified as tourist by one of the rcc staff. We stayed to ourselves and didn’t bother anyone but was still being harassed by staff. The ...

"Grandeur of the Seas" Cruise ship should be taken out of commission! The cabins and other facilities were ancient and in desperate need of renovations. The services and housekeeping on this cruise were far from commensurate to the price and additional fees. I paid almost $300 for WiFi that hardly ever worked while on the ship. I would literally have to leave my cabin and stand in the main common ...

I was treated bad on the ship on certain occasions. I felt as if it was harrassment on different occasions. My room wasn’t clean whenever it had too and I was told that I was going to receive a money refund since the cruise got delayed after a 6 hours docking. No one seems to keep their words and I had to use the money that i only had left on my bank card, now ever since im back home I don’t have ...

This was my first cruise that my wonderful husband spent thousands of dollars on. Even paid extra for the internet package, & the internet was absolutely horrible!! Not to mention, they lost our luggage! We received all of the luggage’s except the big huge black one that had all my babies diapers , clothes, blankets , and so much more. The staff was very rude and nonchalant about the entire ...

One of the worst experience in my adventure. The mistreated behavior of the crews, racist comments and making rules for just certain people. The ship needs stop sailing: the food was horrible, no taste whatsoever. Diluted drink from Windjammer and diner. Horrible smell from the sewer that lasted for the entire trip. Poor maintenance of the ship and decayed. I was feeling unwelcome by the crews ...

I chose the cruise because of the location, however this was by far the worse cruise ship I have been on. The Ship smelled horrible. you can tell they tried to mask the smell by keeping the general open spaces cold. The entire ship smelled like sewer. The staff was extremely unorganized. Especially when it pertained to debarking of the ship. This was by far the worse method of debarking a ship ...

What happens when a large group of African Americans travel on this ship? An atmosphere of Disdain, hostility, and obvious preferential treatment of others. I sailed in this ship with my family. It was huge gathering as we had not seen each other in years. You see groups of people on ships all the time. But for some reason when it was a large group of blacks people we were treated like scum. If we ...

As a group we have sailed multiple times with Royal Caribbean; each time our special needs were met with understanding and enthusiasm. I’m sad to report this occasion was disappointing. Unable to give a satisfactory review towards managing staff but kudos to the 8 pm main dining team. A big part of the cruise experience is the food! Windjammer has always been a highlight of Royal Caribbean; ...

Very eery vibe on board. I was first excited to attend the 11 night cruise, but whenever my husband and I would go to eat, shortly after, we immediately noticed the workers would rush us to leave before we were done with our meals. We didn't see them do this with many of the non- black attendees. They'd reach over us to take our plates without as much as asking if we were done. This went on for ...

The customer service was not up to par. I had to wait many, many days to get my bedding changed. I went to eat at “The great Gatsby” I ordered well done beef. I received rare meat. My room attendant made “mini towel animals” with the previously used hand towels that I use on my face & placed them on the foot of my bed. The smell on the ship was very unpleasant at times. My family & I went to eat ...