3 Royal Caribbean Grandeur of the Seas Cruise Reviews for Holiday Cruises to Europe - Western Mediterranean

Just returned from cruise on Grandeur of the seas(Western Med)We treated our daughter who was 40 in Oct.It was her first cruise and she was thrilled with the ship and everything on it. All the staff were courteous and very helpful,the ... Read More
Just returned from cruise on Grandeur of the seas(Western Med)We treated our daughter who was 40 in Oct.It was her first cruise and she was thrilled with the ship and everything on it. All the staff were courteous and very helpful,the food was excellent,even my very fussy grand-daughter enjoyed it all.The cabin was spacious and everything was very clean.We flew from Manchester on Thomas Cook Airlines and as usual it was very cramped on the 767,but pleasant staff and the meals were quite good. Getting on and off the ship was straightforward and the ports interestig. We preferred to be independent and find our own way onshore, particularly enjoyed the mini-bus ride up the rock in Gibralter.This is our second Royal Caribbean cruise having been on The Independence ,and i would recomend the line to anybody. My husband and Grand-daughter went ashore in Malaga and enjoyed the city bus tour while my daughter and i stayed onboard and had a restful day. Read Less
Sail Date October 2011
I have recently returned from two back to back cruises [one week Italian Coast one week Spanish Coast] on the Grandeur of the Seas. The ship was old and far too small for the amount of passengers. I was very disappointed in everything ... Read More
I have recently returned from two back to back cruises [one week Italian Coast one week Spanish Coast] on the Grandeur of the Seas. The ship was old and far too small for the amount of passengers. I was very disappointed in everything about this cruise. The stateroom had several faults i.e. ill fitting cupboards which caused the wardrobe door to fall open when the ship was in choppy waters, and banging against the wall during the night. The fridge didn't close fully, so items were not very chilled and ice melted quite quickly. The back of the mirrors on the bathroom cupboards was scratched. There was nowhere to store our empty suitcases and the Air Conditioning failed when in port. On the upside our stateroom attendant was superb. He was caring and fastidious about everything. The Windjammer buffet was a total shambles. The food was mediocre. There were only cold plates available for hot food at breakfast and only hot plates available for salad meals at lunchtime. Items were laid out in an uncoordinated fashion eg. toast, butter and jam were not adjacent and this meant walking around all the time looking for items amongst so many passengers all doing the same. After taking food finding somewhere to sit was impossible as there were so many people all trying to find a seat. The only available cold drinks were water,lemonade and ice tea which is something I normally like but it was tasteless. Tea and coffee were available, but on one occasion when there were no cups I was told by an assistant that I would have to go around the other side to find one. We chose My Time Dining, but when I went online to reserve as suggested, the only time available was 7.30pm. I booked only to discover that it clashed with many evening events that we would like to have attended. The menus were very ordinary,[nothing special for a cruise] There were many Indian style dishes to choose from, but nothing outstanding. Also the meals were tepid and consisted of only three courses. We were forced to complain to customer care when were were kept over two hours for a tepid three course meal, which caused us to miss the show one evening. The seating was so crowded that it was impossible to pass between tables in some places and the waiters were having difficulties getting through to some diners. Though they all worked very hard and were completely polite and helpful, there were many duties they carried out in a less than professional manner. The dress code was totally ignored by many diners, even on formal nights men were being allowed in wearing t.shirts and cropped trousers drinking from cans of beer as they entered the dining room. Although there were free teas and coffee available from a machine outside Windjammer, this meant making a journey to deck 9 from wherever you were. Coffee was not available from the bars and Ben and Jerry's sold it in paper cups and closed at 11.00.pm. Room service brought us coffee one night but it was disgusting, very strong and almost cold. The decks were overcrowded on sailing days. We felt like sardines in a can when sunbathing on loungers that were so close together, and there were only two swimming small swimming pools. One in the Solarium which was stained and shabby and one on deck which was better designed for children as it had more shallow features than swimming space. There wasn't a cinema onboard but films were available in our Stateroom on a very small screen TV, which meant we would have to stay in if we wanted to watch one. Pirates of the Caribbean was on every single night. Rugby World Cup was being played in New Zealand and many passengers were interested in the action but none was available anywhere to watch. I should have thought that a world sporting event such as that would warrant some coverage. The excursions were absolutely superb the destinations were good and the guides were excellent,in so far as they were very knowledgeable, friendly and informative. And the shows that we managed to see were also extremely entertaining and enjoyable. All the crew were most courteous and helpful, it was a real joy to be amongst them, nothing was too much trouble and they made every effort to make us feel special. The transition between cruises wasn't as smooth as it could have been. The last night of the first cruise we were invited to a cocktail party with the other consecutive cruisers where we were told that if we would be issued with new sea passes later that night and if we left the ship the following day we should use our old sea pass to leave and our new one to return. If we were not leaving the ship we didn't need to do anything. We should just use the new sea pass when next leaving the ship. However when we did this at the next port of call we were asked for ID which we had not taken with us, as were told that we would not need to go through security. I had heard such wonderful things about Royal Caribbean Cruises but I m afraid I will not being sailing with them again. I felt that it was not value for money in any way. Read Less
Sail Date September 2011
Just returned from our first ever cruise on The Royal Carribean, Grandeur of the Seas. We thought the ship was lovely, just the right size, nicer than I expected after reading some reviews on trip advisor. There were plenty of ... Read More
Just returned from our first ever cruise on The Royal Carribean, Grandeur of the Seas. We thought the ship was lovely, just the right size, nicer than I expected after reading some reviews on trip advisor. There were plenty of activities provided on the ship in fact we didn't have time to participate in them all as we were off the ship for 4 days. The service was exceptional in all areas, particularly in the main dining hall where we had a fantastic waiter, Amel. Our 3 excursions were brilliant, when we booked initially we thought they were expensive but they were well worth the money. Our transfer from the airport to the ship was excellent with an added extra stop at a beautiful castle in Majorca. The return trip was just as well organised although there was a big queue for check in which is to be expected. Our stateroom although very small was designed very well with plenty of storage and made us realise you don't actually need a big room. Dining was excellent, plenty of places to get food whenever you wanted, from 6.00am to 2.00am. My son loved the fact he could get free ice cream whenever he wanted. The childrens club looked good with plenty to do but my son never actually went. The entertainment was good, in particular a Beatles tribute band. Read Less
Sail Date May 2011
Grandeur of the Seas Ratings
Category Editor Member
Cabins 3.5 4.0
Dining 3.5 4.0
Entertainment 3.5 3.8
Public Rooms 3.5 4.2
Fitness Recreation 3.5 3.8
Family 3.5 3.8
Shore Excursion 3.5 3.8
Enrichment 1.0 3.5
Service 4.0 4.5
Value For Money 4.5 3.9
Rates N/A 4.2

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