4 Royal Caribbean Grandeur of the Seas Cruise Reviews for Group and Theme Cruises to Caribbean - Western

We had a very nice experience on Granduer of the Seas. We were a group of six adults. Embarkation was a breeze! The only problem one couple had was the cab from the airport--make sure they take you to the correct ship. Do not get out of ... Read More
We had a very nice experience on Granduer of the Seas. We were a group of six adults. Embarkation was a breeze! The only problem one couple had was the cab from the airport--make sure they take you to the correct ship. Do not get out of the cab until you are at the right place. Cab driver took them to Oasis--cost them $10 to get another cab to take them to Granduer. I actually think it's a scam. Be cautious! We all met at the pool bar. The party began!! The bartenders were great!! Shout out to Randall, Rosario and Guiome (sp?). The pool party as we set sail was a blast! We were having so much fun, we almost missed dinner the first night. I'm glad we didn't though. Our waiter, Amel from Bosnia, was awesome. (I was supposed to friend him on Facebook, but lost the paper with his last name :( Bummer) We had a great time with him all week. The assistant waiter was Amin from Indonesia. He was so sweet!! The drink guy, Jorge, was cool too. Dinner was good every night. I had no complaints, nor did anyone in our group. We made it to a couple of shows. They were ok. The games were fun. We played Majority Rules. That was funny. Good for everyone to play. We went to Quest. First time I haven't played that. Wow...is it getting wild!! Glad I was just a spectator. It was hysterical!! We also played some music trivia games. It was all good! The Love and Marriage show was funny, as always. Such a cute couple won, married over 50 years! We had breakfast at the Windjammer everyday. It was fine. Had an omelette everyday! Yummy! We went to the gym a couple of times. Depends on when you go. I went one morning and there were no machines available. Yet, other mornings it was basically empty. They offered some additional classes like yoga & pilates. No Zumba, so I wasn't interested! Our cabin was in perfect location for meeting everyone. The cabin was definitely roomy enough. I didn't even use all of the drawers!! Our attendant was Miguel. He was very nice. We hardly saw him. Our cabin was always very well taken care of though. Only complaint (that most men had), it seemed like most of the men's public restrooms were out of service. Some were being renovated. Some were just being cleaned...but...just as an example....during the midnight pool party, one bathroom on that deck was out of order and they were cleaning the other one. That made no sense!! Clean it when there isn't a huge party going on!! That was just one example... Read Less
Sail Date October 2010
On October 28th I had the please of sailing with 45 members of my non profit organization on the Grandeur of the Seas. I was pleasantly surprised by the swift embarkation at Port Everglades. On board the ship the service in the dining room ... Read More
On October 28th I had the please of sailing with 45 members of my non profit organization on the Grandeur of the Seas. I was pleasantly surprised by the swift embarkation at Port Everglades. On board the ship the service in the dining room staff showed true concern for their guests.On many ship you never see the Maitre D. On this ship we saw him nightly and he was double checking continually that our group was well served and we were happy with our meals. The food was very good except for Steak(if you are a major steak eater). I would suggest that at the late evening they have a healthy snack in addition to Pizza, hamburger and Fries. I was very happy with mix of their nightly entertainment. The shows covered all age groups including the younger generation. The entertainers were very professional with the quality of a Broadway show. There was plenty of activities to do both day and night. The staff from the Purser's office, to the Captain and even the cabin stewards were very involved with the passenger which made for a pleasurable cruise. Our group had all different type of cabins from interior cabins to the Royal Suite where we joined together for drinks and to listen to our group play the Piano. I believe this ship is lovely but needs to update their curtains, bedspreads and telephone which need to have a more contemporary look. The beds were extremely comfortable. Spa services were very good and comparable to prices on land. Disembarkation was very easy and so was locating the luggage. All in all a great cruise. Read Less
Sail Date October 2010
Let me start out by saying I love RCCL and have been on 17 cruises just off the Oasis in July and booked the Serenade in May 2011. That being said this was a nightmare cruise from the minute we checked in to going thru customs. 1st when we ... Read More
Let me start out by saying I love RCCL and have been on 17 cruises just off the Oasis in July and booked the Serenade in May 2011. That being said this was a nightmare cruise from the minute we checked in to going thru customs. 1st when we booked it was a month prior and did so because after the Oasis where everything is on a schedule we just wanted to relax by ourselves no children. Our friends wanted to get to diamond before our next cruise so they booked junior suite to get 2 credits and they also got upgraded two weeks before sailing to the Royal Family suite.(I'll about that room later). We were told by crown and anchor the day before sailing there were 6 suites left and ask at the check in desk to be upgraded, something we have never done and thought we would try. When we got to the check in desk a very rude man stopped us mid sentence and said you can't do that here you have to go on the ship and ask the Hotel manager Eric. My husband was very mad that the run around had begun and this man was so rude .We were not accustomed to this on RCCL. We boarded the ship went straight to the main desk and were greeted by yet another rude man named Keith who said there is nothing left but I could come back at 6 and see if there were no shows.When we asked to speak to Eric the manager we were told he was busy but that he would go ask him. We later found out he was never informed we asked for him. We returned at 6 and were told nothing was left by Keith who then just walked away. We went to our room and just figured we would call when we got back. Our friends checked in to there Royal suite 8518 and even though it had two bedrooms the 2nd one which has twin beds and 2 upper bunks I can't imagine 4 people in that room with no floor space but a 12 inch by 5 feet strip. The living room was nice with a queen size couch and a big plate glass window that was old and rusted all around the frame and moldy. The second bathroom also had mold in the shower.The main master bath kept backing up with water when the shower was used. We went to shower for dinner in our room when we discovered there was no hot water only very cold. Our Room attended Albert who was fantastic said he would call maintenance ,we went to our friends to shower and we all shared there one smaller bathroom because the master one was full of water. That night after returning from the late comedy show we saw still no hot water. The next day we told our room attendant again and he called in front of me and we went to the pool. When we came back at 5 to shower NO hot water . We called the main desk and were told they would call needless to say it took 3 nights with no hot water for them to finally change the facets. Only after Eric the hotel manager called me himself did it get done and that's when I found out he never knew we had ask for him and that Keith had lied about it. If you book a suite with the intentions that you will be first for everything and priority seating for shows forget it ,every show we went to and arrived 15 min early was full and the seating set aside for suites was open to everyone. When we asked the attendant she said she wasn't comfortable asking people to move.There were other suite owners with us very upset also. The person who they have book future cruises was by far the most unpleasant woman I have ever encountered on RCCL. As I sat and read my emails on my computer she blew off at least 5 couples one day and 3 the last day saying she was booked up and the couple she was with said she was 20 minutes late. We were at table 80 floor 4 8:30 seating MDR with Peter and Freddie and they were the best waiters we have ever had and honestly saved the cruise from being a total wreck. They were happy and friendly and genuinely enjoyed there job .Our bar waiter Gerard was also wonderful and a pleasure to see everyday both in dining room and by the pool he made a point to find us and make sure we got drinks. Freddie worked the windjammer for lunch and always found us and got our drinks. I think the ship really needs to be modernized our TV was 12 inches old fashioned and worked on and off. Our phone was the old princess style so you got no messages.I will say this compared to the Oasis which had no storage drawers but 3 little ones and a little closet , There was plenty of storage and drawers in both rooms. Also on every ship we have been on there was always a place besides the windjammer to get coffee free but no on here its $3 and the windjammer closes in the afternoon before dinner. This ship is under staffed in so many areas that getting help is very difficult. Very relaxing I will say that. lol In Grand Cayman we only got off and got cigars and then came back on and enjoyed the pool to ourselves. We have been there many times and love the swimming with the stingrays and the 7 mile beach In Cozumel once again we didn't get off but we went deep sea fishing in July and very nice. The shopping is not worth it or cheaper and restaurant's are very dirty and just want you to get drunk Embarkation is very very slow it took 20 minutes to get thru the line we got a porter yet there is no separate porter line however you do get to watch all the people the police dogs caught with drugs from the Carnival ship we got to see a mother with a baby with cocaine in the cane. Read Less
Sail Date September 2010
With a few exceptions our time on the Grandeur of the Seas was truly grand. We were part of a group of about eighty passengers from the Baltimore-Washington, DC area that went on the two week repositioning cruise from Baltimore to Tampa ... Read More
With a few exceptions our time on the Grandeur of the Seas was truly grand. We were part of a group of about eighty passengers from the Baltimore-Washington, DC area that went on the two week repositioning cruise from Baltimore to Tampa aboard the Grandeur of the Seas. Embarkation was unfortunately slow and exasperating because there was a large proportion of foreign passengers and another large proportion of older, slower passengers. Our group had been told not to arrive before noon but by then the wait was almost two hours to get on board. Once on board our cabins were ready and our luggage arrived before dinner. The Windjammer was open and lunch, although later than expected, was good with plenty of menu choices. The mandatory muster drill went better than our previous drills because this time we did not have to wear our life vests. Dinner on the first night gave us our first ever experience with poor service on RCCL. We had the early (6:00) seating in the main (only) dining room. Our waiter appeared to be somewhat unsettled, speaking quickly and moving rapidly from table to table. All of us at our table indicated that we were not interested in wine and after that he seemed to spend more time at the tables that ordered wine with their dinners. Our appetizers were not served until seven and our entrees did not come out till after seven thirty. Orders for dessert were taken at eight and they did not come till eight thirty. The waiter said it was not his fault. He said that there was a new kitchen staff aboard that was not familiar with this ship's kitchen layout. He promised that the next night would be better. It was, but by only ten minutes. Saturday night was worse. He served the wrong appetizers to our table, disappeared for an extended period and returned without any explanation. Our 'drink of the day' order was taken before the appetizers but by dinners end I had not gotten my ship pass returned. We told him we would not be returning until Thursday (Thanksgiving). The head waiter tried to make up for his lack of attention but she was unable to fill in and do her regular duties.  Tuesday we came back to our cabin after lunch to find a plate of chocolate dipped strawberries and an invitation to return to the dining room. I returned for the veal shanks but my wife still waited till Thursday. In the mean time we found the food at the Windjammer to be excellent. There was plenty to choose from and the desserts were excellent. We were able to get larger salads with our choice of ingredients and more vegetables than were available in the dining room so it was actually better for us to eat at the Windjammer. It should also be noted that the cheeseburgers at the solarium grill were great for lunch. When there was food on the pool deck it was too good to pass up. The food in the dining room (when we did go) was excellent. Lamb, veal, lobster, and prime rib were standouts. Desserts were to die for. We would take two different ones an share because we could not decide which was more enticing. Our cabin was an Ocean view, mid-ship on deck three. It was clean when we arrived and well kept by our cabin stewardess, Valerie. At our request she got us extra hangers, extra pillows and found my wife a hair dryer as it seems that the previous occupant took the one meant for our cabin. We kept irregular hours and Valerie was very accommodating, changing her schedule to match ours. The bed was extremely comfortable, we slept like rocks every night. Captain Rob's daily navigational announcements were entertaining. His participation in several activities endeared him to us passengers. We enjoyed his appearances and conversations at several venues. The cruise director, John Blair, was outstanding, a memorable presence throughout the fourteen days. Not only tireless in his activities but also extremely talented as an entertainer in his own right. His wife, Katrina (activities director) and her staff were all over the ship from sunup till well after everyone was retired for the night. They ran the usual trivia games, bingo, karaoke, and dance lessons. There were jewelery making, scrapbook, and I even saw a knitting class. There were port lectures, health and fitness talks, and cooking demonstrations. There was always something going on for everyone. On Sundays a lounge was set up for football watching, including hot dogs. On the other hand, if you wanted to do nothing, there was plenty of space to do that and the solarium was quiet and a great place to read or just relax.  Nightly entertainment was excellent, especially considering that John had to get 12 acts for this cruise. The ship's singers and dancers were excellent. The guest performers were engaging and none disappointed. John himself did a great job dong the Neil Diamond tribute. The usual RCCL Battle of the Sexes, Love and Marriage, and Quest were well done as were a Liar's Game and a Country Western Hoe Down. Excursions for this cruise were an exasperating experience for me, not because of the choices or the content but because of the repeated cancellations I encountered. Compared to our previous cruises, this assembly of passengers was in general, older, heavier, and less ambulatory than what we had encountered before. As a result, the more strenuous or active excursions were more often cancelled due to a lack of interest. Four of my six planned kayak trips were cancelled and I had to replace them with more sedate trips to the beach with my wife (so not all was lost). Ports were busy but not overly crowded even though there were up to three additional ships in with us at some places. Disembarking at Tampa was annoyingly slow. The announcement said that the port authority had not cleared us but you would think that would have been prearranged and that it should not have taken two hours to straighten out. The Grandeur is a fine ship although if you look closely she is showing some signs of aging. Her size appeals to a more traditional, older cruiser and as a result the activity slows down noticeably earlier than on other ships. We thoroughly enjoyed our selves despite the disappointment with our dinner service. Overall it was a memorable cruise that all at our table would repeat without hesitation. If ever we meet up with John or Katrina on another cruise we will be anticipating another great time at sea.   Read Less
Sail Date November 2009
Grandeur of the Seas Ratings
Category Editor Member
Cabins 3.5 4.0
Dining 3.5 4.0
Entertainment 3.5 3.8
Public Rooms 3.5 4.2
Fitness Recreation 3.5 3.8
Family 3.5 3.8
Shore Excursion 3.5 3.8
Enrichment 1.0 3.5
Service 4.0 4.5
Value For Money 4.5 3.9
Rates N/A 4.2

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