34 Royal Caribbean Grandeur of the Seas Group and Theme Cruise Reviews

We stayed overnight at La Quinta, in BMW and it was nice, $159 for a room and parking for up to 14 days included. Shuttle to port included. We got picked up at 10:30 and were at the port by 11:00 and on board by 11:30 . In our rooms by ... Read More
We stayed overnight at La Quinta, in BMW and it was nice, $159 for a room and parking for up to 14 days included. Shuttle to port included. We got picked up at 10:30 and were at the port by 11:00 and on board by 11:30 . In our rooms by 12:30 ish. Family of 8 went for the holidays, the ship was beautiful, and we never felt over crowded. Embarking was quick and we were on board within 30 minutes of arrival at port in Maryland. The ship was fully decorated, we had Santa on Xmas morning, and NYE was so festive. Balloons from the ceiling, great music, champagne all around!!! We all had inside rooms one with 4 people, it was definitely a bit crowded for 2 adults and 2 teen boys, but manageable tho they would book a bigger room in the future. Our room , we separated the beds and had plenty of room, I was amazed at all the space to put things, drawers on the vanity were pretty deep, three on the right 3 on the left, the right ones were full size, the left were half size. There was another set of full drawers in the closet( I put my shoes here). Two mirrors on either side of the vanity had shelves for toiletries, and a huge mirror, a center drawer was also in the vanity /desk. There was no refrigerator and we thought it would be an issue, but we never missed it. The bathroom had plenty of storage too. shelves and drawers and a lower shelf. Shower took some learning to not have it come on too strong, and once in a while hot water was a bit scarce. we just learned when to shower around it. We really liked the room for 2 people, and even 4 did okay. We three decorated our rooms and doors....many did. The room was plenty cool when we adjusted the air conditioning. Our room steward Emerson Thomas was so personable and kept our rooms immaculate. He was in there after every visit to be sure things were perfect. Of course we had towel animals, always fun!! Always a smile and a hello in the halls, knew our names in one day. Always asked us about our days. We went to the windjammer for most breakfasts and lunches, most day we were able to get a large table to fit us all around, and enjoy our start of the day. Food was aplenty, with many delicious choices, even the omelet station was over all fast. most I waited was 5 minutes. Pool was not crowded, plenty of chairs to sit, didn't really see a lot of hogs. Hot tubs were busy but still could get in if you chose to. They opened the solarium on the colder days for children within certain hours, which was nice. The pool bar was a bit slow compared to the other bars, but it was always busy too. For dinner we all met at the MDR we had the 8 pm seating. Our head waiter was Amlan, and his assistant was Joe. There were a re few glitches on the first nights, but they did their very best to please us. Both were new and did a great job. Brought us extra bread baskets every night always had our drinks to serve, brought us some extra plates of cheese and fruits and extra butters. One night there was no escargot on the menu( my favorite) and Amlan got one for me anyways without me saying anything, which was very nice. We enjoyed the foods we had, we enjoyed our servers, and the little shows they had a few nights. We ordered a bottle of champagne for Xmas, and it was at our table chilling, we also won a bottle of champagne and it was there another night waiting in a chill bucket. Cannot say enough great things about both servers. The two teen age boys with us enjoyed the teen group, we had many many children on board being a holiday cruise and only had a few behave a bit naughty. Had adults behave badly as well. We didn't go to shows as we were busy, eating, at the time they were happening many times. Only big complaint I would have is 8 pm sitting and singular activities in the centrum at 8:15 pm. So all us missed all that. Should be after both meals like 9:00pm. Lots of fun there in the day times. Egg drop contest, corn hole games, dancing, music. This is where the chair hogs showed up. They would sit for hours and wait for each show. We did some trivia games in the south pacific area, went to play bingo, decided $40/pp was a bit rich so found trivia fun. The Schooner bar was always pretty fast with drinks. The centrum bar was slow and some times rude. If you asked for a drink from that bar that you had in another bar, they told you you had to go back to the other bar for it. Never heard of that. We went to the viking lounge one night to watch karaoke, it was nice but again getting a drink was a 15 -20 minute wait. We learned to get it else where and bring it along. Karaoke was a bit pre- planned. Seemed if you dressed in skimpy clothes you were in. 50's night was fun!! We brought poodle skirts and saddle "shoes" and did the dances. The dancers were excited that we came dressed in 50's gear. My daughter who is a pinup girl here at home did a duet with "Elvis" of summer lovin'. It was quite fun!! There was a 70's night but they did mostly 80's songs. Again we came prepared and had a good time. Other nights there was always a small band or a duet of violin and guitar, both were good!! Day 5 we stayed longer for the day which was nice. We went to buck Island and Turtle Bay in St Croix, had a great crew with Grace from Carribean Sea Adventures. We had to get to the other side of the island and we were getting ab it worried about taxi rates and getting there on time. But we disembarked earlier than they expected, and found a taxi at the end of the pier for $16 round trip pp, which was great. The ride to Christenstad was hot as this Taxi decided not to use his AC. A 30 minute drive in a closed in taxi, no windows to open and hot air blasting through the vents, fortunately the ride back he used full air and it was delightful. The excursion was terrific. We snorkeled on our own and also followed a trail. Word of warning do not use reef safe sunscreen, it doesn't work. Tow different brands and multiple applications and we all still burned. Grace told us regular sunscreen is fine as long as you apply it 30 minutes before the water then it doesn't leach. embarking was quick and easy, but the alcohol collection was a disaster. Day 6 we were in St Johns Antigua, we did the stingray city tour via rccl. Disembarking was again easy. We were promptly on our way to the boats to take us out. We liked that the rays are free to come and go and we are corralled in instead. They were magnificent. So beautiful. Got to feed them squids, and they were not afraid of us at all. Nothing as soft as a stingray massage!! W will be back!! Nothing shy of amazing. embarking was again slow only because of he alcohol situation, The man had no clue what he was doing sadly but was trying hard. Day 7, we were in St. Lucia, disembarking was a breeze. We booked an trip to Splash Island on our own. We ran into miscommunication of pick up but once we found them behind Diamond International, we ere off and on our way in a lovely AC taxi that you pay $10 pp round trip. If you are at all weak ankles, or overweight, this is not the place for you. It is large floats and they are difficult to get up on in the water, the "ladder" is also a float. I stayed on land , and they graciously refunded me. The others in my family had lots of fun on the floats. My Teen age grandsons had a blast. The taxi came for us on time and we were whisked back to the port, with time to shop around a bit, and of course get some nice purchases of alcohol that is very expensive here. Embarking was easy but still a cluster mess around the alcohol table. Many didn't wait and took their purchase up to their rooms, no one said stop. Day 8 we were in St Kitts, disembarking was again easy, some of us did the chocolate tour via rccl to St Kitts chocolate factory. The owner is very nice and we had samples of various chocolates and then we made some of our own to take with us. It was very nice. Seema was very knowledgeable and patient with the young 6 year old even when she asked silly questions... sadly people behind me were impatient and made mean remarks about this 6 year old. I don't know what the rush was. We still had plenty of time to do some shopping and get a bite to eat,which is a good thing because my husband and I stopped at a little stand that served chicken a fries. We ordered that and an almost an hour later we finally got our food after reminding them three times that we were waiting. Embarking was the same easy on but bottle necked at the alcohol collection table, they ran out o f tape, then told my SIL who had a $150 bottle of Johnny Blue that it was no a big deal, he waited a bit then took off for his room, who is going to assume a $150 bottle will be just fine unlabeled with the room number? Day 9 , we were in Sint Maartine, disembarking was quick we did some early shopping with my favorite jewelers the off to Maho beach. Hubs and me already had been but it was still lots of fun and a first for the other family members. Taxi was $16/pp round trip. Beach was free, bathrooms were not. $1.00 to use. Gave you a voucher to use in the hut for beers, but most of us didn't drink beer... St Maartine has come a log way from hurricane destroying it, still has a ways to go , but was lovely none the less. Spoke to our friend the jeweler, he was broken into and looted three times, as were many there he said. His cousin who was in the clothing store was looted 5 times. Sad that people do that. Embarking was easy but again the hold up a the alcohol table. We had high waves that night and deck 10 was closed. Day 10 was warm and NYE. We relaxed at the pool, enjoying our drinks after breakfast. We hung around and just chilled until dinner time, we got no pictures done as the 6 oclock seating was in line for that, so we gave up. We had lobster tails for dinner, which made 7 of us delighted, me I had a yummy dinner sans that. NYE in the Centrum was fun, and we drank champagne and toasted in the new year. Day 11 was NYD, we relaxed, watched games in the Centrum, Drank lovely drinks ( after a late breakfast) , Chilled by the pool, grabbed lunch in the windjammer, did a little trivia about xmas movies, did oragami in Schoorner. Dinner was in the MDR, we dressed up and had lots of pictures done as there were 5 different places. Then off to dinner. We ordered a seafood tower to be brought down to us ($39) and enjoyed the ooos and ahhs. After dinner we relaxed and had a few drinks before going off to bed. Day 12 We had breakfast in the windjammer, it was a bit more crowded but still found a large table. then just relaxed and enjoyed the ship and drinks!! It was too cold for the pool and they didn't open it to kids the last colder days. Got an announcement that Mike our cruise director had man flu as they called it. Seems many got sick after they left the ship, none of us in our party did. Packed up and placed suitcases out a 8 and they were promptly picked up but they shut off a bank of elevators to use for that and it made for long waits for elevators, we mostly used stairs, unless we were on floor 4 and going to floor 8 or 9. We chose 8:15 disembarking, but it was delayed due to the government shutdown had begun. Once we were called, it was a fast look at our passports and no declarations and we were off and running. Kudos to RCCl for having people with red Flashlights alerting porters to where they are needed, this is a nice addition since we last sailed with them. ( 2009). We had a hard time getting back to our hotel with their shuttle, people who had just come off from a later time were running to the shuttles meant for earlier people. Thought there was going to be fisty cuffs.... people were just rude about it not being their shuttle but would get in anyways and defy anyone saying they had to get out. La Quinta needs a better system. Over all we had a fabulous time. It is sad that Grandeur and RCCl has now split this cruise time up. You cannot go for both holidays unless you do B2B for lots more money. Many people made it a yearly trip and many knew each other from previous years. I am glad we booked it before that change. I would do it again as a full 12 days. Hopefully they will listen and change it back. We bought the drink packages ultimate for adults, refreshment for the teens. We got a great price and got more than our monies worth. Starbucks coffees were included on this ship. The only other thing that was rather slow was the cafe with food in the later afternoon, understaffed, salad side he would take off most of the time, and the selections went quick, when we did get food it was quite good. Hot sandwiches, soups, and the like. Read Less
Sail Date December 2018
My sister and I needed a short vacation away together so we booked this cruise from Baltimore, only a 3 hr. Drive from home. We have been on other cruises in the past with friends and family but this was just a "sister cruise". ... Read More
My sister and I needed a short vacation away together so we booked this cruise from Baltimore, only a 3 hr. Drive from home. We have been on other cruises in the past with friends and family but this was just a "sister cruise". From start to finish, I can't say enough about the wonderful service on this ship. I can't imagine being away from my family for 5-6 months at a time and still smile every day to all the customers. SUCH HARD WORKERS with little time off. People say that this is an "old ship with old people". This is not true! We saw people from 1-93 on this cruise. The 93 yr old lady was playing the piano in the Schooler Bar on the last night. What a treat to watch her play the piano. Just shows that you are never too old to enjoy life! Our wait staff in the man dining room was so sweet, Gener and Imade Ari! Yes they do get paid for their service but they also deserve a little extra tip for going the extra step. The food was tasty and I loved the salad bar at lunch in the main dining room where they mixed it all up for you! Wonderful! Our room steward was also great! She always greeted us with a smile and was eager to please us during our stay. Now the fun part. We meet some folks in the casino that were so cool! We spend a lot of time playing black jack and shouting "EVERYBODY WINS! When the dealer busted. Wow, we laughed and totally enjoyed ourselves. My sister even won the slot tournament for $500.00. Bermuda was fantastic! Warm but windy for 2 days.Booked the excursion for snorkeling and loved it. We didn't get to the beach but that's ok. Overall this was a great cruise and we would not hesitate to book again on Lady G. She is wonderful! Read Less
Sail Date June 2018
We sailed on Royal Caribbean's Grandeur of the Sea from March 24th-April 6th, 2018. We had three couples in our party and had planned this 12-night South Caribbean cruise for two years. We went out of Baltimore Maryland, and continue ... Read More
We sailed on Royal Caribbean's Grandeur of the Sea from March 24th-April 6th, 2018. We had three couples in our party and had planned this 12-night South Caribbean cruise for two years. We went out of Baltimore Maryland, and continue down to St Thomas, Antigua, St Lucia, Saint Kitts & Nevi, and St Maartens. The seas were a bit rocky on one of the nights down and one night back, but other than that smooth sailing. Overall the cruise was absolutely fantastic! It was a relief to see that these islands, at least the ones that were affected by last September's hurricanes, had come a long way in their recovery. We had excursions planned on the first four islands and decided to do our own thing on Saint Maartens. Royal Caribbean seems to have a very solid relationship with their excursions, as all were well run and enjoyable Do not miss ziplining through the rainforest in St Lucia it kayaking & snorkeling in Antigua! Both were affordable, beautiful and so much fun. While Grandeur of the Sea is one of Royal Caribbean's older boats and it's their smallest ship, there's something great about it. You will not find a friendlier or more helpful staff. From the room attendants to the dining room staff to the activities people, all go out of their way to help you have a fun and memorable time. The Palladium shows at night offer top-notch entertainment! From music/singers to dancers to comedians to ventriloquism to an awesome hypnotist....all were excellent. Something for everyone. The food in The Great Gatsby dining room is 5-star. Your will think you are eating in a luxury restaurant every night. The Windjammer is the buffet dining room, also good, but definitely more of what you'd expect from a buffet. The variety is huge there. The Park Cafe also offers up a lighter fare... Usually sandwiches, salads and a few different desserts. My only complaint is the coffee! If you like high-intensity-BOLD-espresso-will-grow-hair-on-your-chest-like coffee, then you'll be fine. They do have a small Starbucks cafebin Latte-tudes, but I'm not much of a Starbucks fan, either. I wish they offered a less intense coffee.... But for that being the only real complaint, I won't complain too loudly. I would highly recommend this cruise to anyone who wants a really relaxing, longer cruise. The price cannot be beat for everything you are getting. Read Less
Sail Date March 2018
The grand mother recommended the cruise with Royal Caribbean. The good food was great the staff where friendly the room attendant was great the waiter in the dinning room was great. The bad 2 broken hot tubs, Broken ice cream machine, ... Read More
The grand mother recommended the cruise with Royal Caribbean. The good food was great the staff where friendly the room attendant was great the waiter in the dinning room was great. The bad 2 broken hot tubs, Broken ice cream machine, unwashed windows, and rust abounding on the exterior of the ship. Now the Ugly I dropped my children off at the teen center on the ship for a "in room scavenger hunt" as described in the teen flyer. I come to find out it was a all over the ship scavenger hunt how easy at 10 pm. at night would it be for teen to be abducted and raped and thrown overboard? Brought the issue to guest services it was never addressed!!!!!!! More ugly RC claimed a port of call at coco cay which I hear from others frequently is cancelled so they flat out lied and offered no other port of call. Last of the ugly Shore excursions were great but very short not a good value. Read Less
Sail Date March 2018
As a first time cruiser, although I asked experienced cruises and read a lot about cruising. There are many things that you are not sure if until personally experienced. First, getting on the ship, a lot of unknowns. Felt a little cattle ... Read More
As a first time cruiser, although I asked experienced cruises and read a lot about cruising. There are many things that you are not sure if until personally experienced. First, getting on the ship, a lot of unknowns. Felt a little cattle hurdled to the buffet area since the cabins and many other areas were not ready. The buffet was very crowded and difficult to find seating. We had a large group, 6 with a handicap. There were many large tables, a lot occupied by a small group. People will sit and keep their seat even after done eating until the cabins are ready. Once the initial rush over, and cabins open, it was much easier to move bout the ship. Booked a window cabin. The cabin and bathroom was nicer than I expected except the sink. It was a bowl sitting on top of the very small counter and the faucet was very close the the edge of the bowl, making it virtually impossible to get both hands under the running water to wash at the same time. The beds are two singles pushed together. They need to be replaced. Used and uncomfortable. When you looked at the beds, it was like two "U" next to each other as they were very worn down and sagged in the middle. There seemed to be plentry of storage for our clothes and personal items. I did get the over the door shoe organizer which was great. Dinned in the main dinning room, cafe, Starbucks, and the buffet. The food was average. The buffet selection was huge for all meals. More over quantity than quality. There were a few dishes that I felt were very good. The "catch" of the day everyday in the main dinning room was salmon. It was very did, but everyday? Did not enroll in an shore excursions. Planned our own and was able to do many things and felt it was a cheaper way to go. Exiting and returning to the ship was very easy. Our group was part of 82 fellow cruises for a line dance cruise. It was great, we danced everyday. One room that was reserved was great, hardwood floor and could accommodate everyone. The other was too small with a slate foor. Only about 1/4 of the dancers could dance at the same time. Did not attend many activities on the ship because of dancing. However, did get lured into the shopping events and information sessions to get a free item. Found out it was just a money maker for the ship and will not waste my time again. Be aware of "information sessions". The ship has a few designated smoking areas. I am not a smoker. One area is on an outside deck under the top deck, so the smoke lingers in the area. It was disgusting at times, want to go for a walk outside and sell the sea breez and end up coughing on smoke. The other area is in the casino. I'm not a gambler, however, would have tried a few games if it was not so smokey. The casino is adjacent to the open atrium. At times, you could smell smoke on any floor the open atrium area. It was very disappointing. Especially since it was a nice p,ace to sit and chat, look outside and watch the entertainment on the lower deck. Disembarkation was a little misinformed. Yes, they ensure you have the information about the process. Luggage outside your room by 11 pm, however, if your trying to sleep, after 11 for a few hours the staff are moving the luggage and walking up and down halls bumping walls and doors. Morning of, is similar to boarding, crowds running to same place. Understand, the ship is now closed for you in all areas since they are getting ready for the next customer. After the rush for breakfast and the initial scampering around, there seems to be some confusion and unexpected waiting. So, you sit in your designated area and wait to be called. Impressed with the patients and helpfulness of all staff. They always had time for a smile and a quick chat to make you feel welcome. It was evident that customer service was an important part of the training for them. Overall, for a first cruise, I enjoyed the trip and felt it was a good value for the price. Read Less
Sail Date February 2018
We went with a group of 31 people from the Elks. We all had a good time despite the weather. The food was good, the entertainment was good. We appreciate how much the staff cleaned all the time to make sure we had a healthy trip. The ... Read More
We went with a group of 31 people from the Elks. We all had a good time despite the weather. The food was good, the entertainment was good. We appreciate how much the staff cleaned all the time to make sure we had a healthy trip. The music was entertaining. We especially enjoyed the violinist and guitarist. They were very gifted. The ventriloquist was very funny. Really enjoyed his show. Watched it two times. We also enjoyed the Tango dancing. We like the size of this ship. Easy to find your way around. The entire staff was very friendly. We also enjoyed the Anchor Society get together where we got to be introduced to all the Captain and his staff. All in all it was a good trip despite the fact we lost 2 days due to technical problems. We will be sailing again soon hopefully with RC. Thanks to everyone on board for making it a great vacation!!!! Read Less
Sail Date January 2018
Group of family/friends goes on cruise annually. This year we were faced with norovirus, high seas, a mechanical break down and an unanticipated extension of the trip. Was impressed with crew as they dealt with the norovirus that ... Read More
Group of family/friends goes on cruise annually. This year we were faced with norovirus, high seas, a mechanical break down and an unanticipated extension of the trip. Was impressed with crew as they dealt with the norovirus that someone brought on board. None of the 12 in our groups was affected, and am sure it was because of crew's attention to "washy washy" details. Was disappointed we did not get to Coco Cay. One of our favorite places to be. But rough seas kept us in Nassau for safety reasons. The amazing crew kept us happy, well fed, and entertained during the "adventure" of losing the starboard steering mechanism. We had an extra 2 days added to the cruise while the ship was repaired. Huanxiu was an amazing wait staff. She always remembered preferences and names, and made our dining a treat. The cabin staff was great in managing a group with 2 disabled travelers. Trivia -- had a great time with the crew. Read Less
Sail Date January 2018
This was a nice long cruise that we did in 2016 as well. A great one for the money which makes it an exceptional value. My only real complaint was the absence of heat in the room on the last day when the ship returned to Baltimore. It ... Read More
This was a nice long cruise that we did in 2016 as well. A great one for the money which makes it an exceptional value. My only real complaint was the absence of heat in the room on the last day when the ship returned to Baltimore. It was also freezing in the Viking Crown Lounge and Concierge Lounge. We're booked on the same sailing for 2018 so I hope the ship corrects the problem. Food in the dining room was mostly adequate and seldom exceptional, although we had no complaints about the service. The Grandeur is a mass-market ship and we do not expect exceptional. Chops Grille was better than average and Giovanni's Table excellent. We love the breakfasts in Giovannis to which we were entitled, a suite-class amenity very much appreciated. We absolutely covet the Concierge Lounge and spend a lot of time there, including every happy hour. Read Less
Sail Date December 2017
we keep coming back to this ship and each time we see nice improvements to service, food and customer care. Grandeur is one of RCL's smaller ships but we like the ships under 3,500 people. Having taken 3 trips of the over ... Read More
we keep coming back to this ship and each time we see nice improvements to service, food and customer care. Grandeur is one of RCL's smaller ships but we like the ships under 3,500 people. Having taken 3 trips of the over 5,000 guests mega ships we keep coming back . We were travelling with 2 couples The Port of Baltimore is convenient for us to fly into from Buffalo. This vacation was a 12 day trip visited 5 islands and really enjoyed relaxing with days at sea Due to the hurricanes, St. Thomas was not really ready for tourists, the other 4 ports of call Antigua, St Lucia, Martinique and St Kitts were excellent. Grandeur was kept very clean but it can use some updating. My time dining - Staff knew our names wow. Food was very good Some of the dance shows could use a refresh We all Enjoyed the sauna , it was always working, clean and available. The exercise room is much too small when in full use. We would go again out of Baltimore - 12 days or more but when different ports of calls are offered Read Less
Sail Date November 2017
we have been on this ship several times since she came out. She is smaller, but still has class. The ports were terrific. Food was great in all parts of eating areas. Alexis, the head waiter from Portugal, was terrific. As were several ... Read More
we have been on this ship several times since she came out. She is smaller, but still has class. The ports were terrific. Food was great in all parts of eating areas. Alexis, the head waiter from Portugal, was terrific. As were several others. Ship was clean. Most of the staff were terrific. If there was a problem, it was taking care of in a timely manner. Stateroom smaller than expected, but still ok. We travel with a wheel chair and had no problem . Ship could use some TLC. We have two more cruises booked on her in 2018. Getting our luggage was another matter. Nightmare pure and simple. not the ships fault unless they can oraginize the trip from the ship to the actual bags. I believe monkeys could have been better trained to put people in the correct order. The people in the port can not do their jobs correctly if the people (2 custom men today), do not do their jobs correctly. Read Less
Sail Date November 2017
Great trip, biggest gripe was being too short of a vacation. Food is great, Staff is great and Service is Excellent. Was a bit rocky but made the best of hurricane season. We took a taxi ride around part of Bermuda and really got to take ... Read More
Great trip, biggest gripe was being too short of a vacation. Food is great, Staff is great and Service is Excellent. Was a bit rocky but made the best of hurricane season. We took a taxi ride around part of Bermuda and really got to take in the beautiful island, would highly recommend and only cost $180 for 6 of us to enjoy. The next day we did some shopping and a few went to the beach to enjoy the bit of sunshine we had during the trip. Much of the outside area was closed when underway because of rough seas and high winds, so we didn't get much time on the lounge chairs. Our dinning room experience is always great we love this ship because of the interaction with the main dinning room staff. Antonio and Meldon were awesome in the MTD and made our dinning experience one of the best. We also enjoyed Izumi on both sea days, some of the best sushi available. Read Less
Sail Date September 2017
We chose this cruise because it sailed out of Baltimore,MD and the destination was Bermuda. Upon arriving in Baltimore,MD at the port we were greeted with excellent service and smiles. The ship was awesome. It was impeccably clean and ... Read More
We chose this cruise because it sailed out of Baltimore,MD and the destination was Bermuda. Upon arriving in Baltimore,MD at the port we were greeted with excellent service and smiles. The ship was awesome. It was impeccably clean and well staffed. The staff was very friendly and welcoming. Our luggage was delivered promptly to our stateroom before we sailed. Our oceanview cabin 2064 was excellent. It was very clean, the bed was firm. There was plenty of storage space available in the closet, the drawers and in the bathroom. The dining on the ship was also very good.The Windjammer buffet offered the usual cruise like food. There was plenty of variety to choose from. The food was very fresh. Dining in the Great Gatsby dining room was great! The food was definitely gourmet. It was well prepared and presented. The dining room staff was very attentive. Greeted you with smiles throughout dinner. They made sure that you enjoyed your meal.The ship had plenty activities to choose from. You can relax at the sun deck, shop, or engage in the activities that were offered. We did not travel with children. I can't comment about the children's activities or services because we didn't use them. The age group on the ship varied from 25-70. Definitely an adult like cruise. The port at Bermuda Heritage Wharf was very nice and clean. It offers shopping and snorkel beach for those who did not want to venture out to Horshoe Bay upon arrival. Definitely do the excursion to Horseshoe Bay. It is absolutely beautiful. We were docked for two days. We chose to relax, however there are plenty of tours offered. It was a FANTASTIC cruise. Can't wait to sail again. Read Less
Sail Date September 2017
We were on a cruise Wedding to Bermuda. I had never been on a cruise before and was looking forward to this event for many reasons. 1) my sons Wedding - went off without a hitch, atmosphere was great food served at the Event was good, ... Read More
We were on a cruise Wedding to Bermuda. I had never been on a cruise before and was looking forward to this event for many reasons. 1) my sons Wedding - went off without a hitch, atmosphere was great food served at the Event was good, Bartenders were good, was second day. So my first cruise ever, to a place I have never been. Hopes and expectations were high, which became to be a disappointment. We decided we would go with the suite with all the extra amenities. I haven't had a vacation in years, so I would some pampering I guess you can call it. We were supposed to get priority pre-boarding, (it was just a side room, with some refreshments, then we were mixed in with all the other boarding passengers, no real pre-boarding if you will). We arrived at our suite, it was nice, being the first cruise i didn't know what to expect, but looking at the other cabin , we made right choice, Our house keeper was fantastic (Daniel), We bought the drink package because we had a mini bar in our suite, We ask him to stock it with some drinks, thinking we had drink package it would be included, WRONG @ $6 a coke, just saying, NO alcohol. Windjammer restaurant was at times so crowded I had to hold my food and drink in my hands until A table opened up. UGH. The pool bar was under staffed and had to wait 10-15 minutes for a drink. Not enough staff around the main pool either, ugh I really had high expectations due to the fact we had upgraded accommodations and the concierge package, just fell short of anything I have had at a resort type venue comparing package with same type of package. The pool someone threw up in and closed it for the majority of a day while in port, and they could no reopen until we set sail late that evening. So they had everyone go to the adult pool, which over whelmed that entire area. Which was smaller than the main pool area. The overall atmosphere of the crew NOT ALL MIND YOU, were they were just there and doing a job, some spoke, some just scurried by. My thoughts they were there to make it an experience. Dining in the Great Gatsby Dining area at table 406 Kameka and Aleksandra were truly there to cater to our dining needs. My mom was with us and is handicapped, she rides a scooter. The elevators were very slow at best. Read Less
Sail Date August 2017
This cruise was chosen by my mom because she had never been to Bermuda. A group of 18 family and friends accompanied her to celebrate her 80th birthday. The age ranges were from 18 months to 80 years. Aboard the service was efficient ... Read More
This cruise was chosen by my mom because she had never been to Bermuda. A group of 18 family and friends accompanied her to celebrate her 80th birthday. The age ranges were from 18 months to 80 years. Aboard the service was efficient and very personal. Every need was met as well as some anticipated needs. The staff and crew were friendly and personable with a great emphasis on customer satisfaction. The tour guide we acquired in Bermuda, Mr. T., was a seasoned native who was excellent and knew the island very well. The port has many of the "flavors" of the island in the Clock Tower Mall which is within walking distance of the dock. Nassau has breathtakingly beautiful homes occupied by many famous persons which are best seen, in my opinion, via the waterways tours. Paradise Island which contains Atlantis was also very beautiful. The architecture, extravagant chandeliers/fixtures and history contained therein was interesting as well. CocoCay has constructively expanded since I was there last with many more chairs/loungers on the beach, reasonable pricing for the all day umbrella rentals, volleyball, basketball and a children's water play area. The tenders ran frequently and efficiently to the island. Plans for a pier are in the works within the next 2-3 years. About 8 of our cruisers were first timers who stated they would definitely cruise again!!! Read Less
Sail Date July 2017
Some work friends picked the cruise and dates about a year ago. I really enjoyed the experience. We loved Bermuda but did not feel we had enough time to enjoy it, it would be nice to have 2 full days there. As for Nassau, I did not feel ... Read More
Some work friends picked the cruise and dates about a year ago. I really enjoyed the experience. We loved Bermuda but did not feel we had enough time to enjoy it, it would be nice to have 2 full days there. As for Nassau, I did not feel that it was a very safe place, the beach that we walked to have trash in it and I would not have felt safe staying there. We had a driver given to us by a security guard who did a great job showing us around we would not have gotten to see everything without him. The excursions through the cruise company are expensive, if you research you can do those on your own. My daughter who is 18 did a snorkeling and dolphin thing and enjoyed those, but it would be expensive for all of us to do that. I would have rather seen more of coca cay, the straw market people were friendly and the beach was beautiful or other areas of the bahamas not Nassau. I would never get off the boat there again. I loved the ship, the cabin with windows, I felt it was very relaxing. I liked being able to participate in whatever activiites you wanted. The dining staff was excellent, I did feel that the windjammer could be overwhelming with the amount of people there. I would go again but would really look into the ports of call before to make sure it is somewhere I want to go and the safety of the place. The people that I saw in Nassau were not friendly to visitors and would not walk around there at night. Staying there until 11:30pm did not make sense to me. I loved leaving from Baltimore and would do that again. Read Less
Sail Date July 2017
We had the help of a Travel agent to choose the cruise, the timing, length, and ports of Bermuda and Coco Cay also factored in.The cabin and dinning staff were excellent , they anticipated your requests, remembered your likes, service was ... Read More
We had the help of a Travel agent to choose the cruise, the timing, length, and ports of Bermuda and Coco Cay also factored in.The cabin and dinning staff were excellent , they anticipated your requests, remembered your likes, service was right on spot. Room service every mourning was a treat with our balcony cabin. The activity staff kept us laughing through out the cruise.We tried to participate in as much activities as time allowed , enjoyed everything , even activities I would not normally participate in such as trivia and dance classes.We traveled with our adult son,and extended family that has a teen age daughter. we always found something to do but not all together , always met up for dinner in the dinnig room . We booked our next cruise while we were on board, the ease of booking and perks we received made it impossible to pass up. Read Less
Sail Date June 2017
Excellent experience, ships crews provided a most pleasant experience. Dining personnel provided the most excellant service we have ever experienced. the cuisine was excellent and I must confess that it wa so good that I consumed much more ... Read More
Excellent experience, ships crews provided a most pleasant experience. Dining personnel provided the most excellant service we have ever experienced. the cuisine was excellent and I must confess that it wa so good that I consumed much more than I should have. The special events such as the Military Veterans recognitions and the comedy and musical programs were highly enjoyable. As a combat vteran of the US Army in Vietnam I was highly honored to be recognized for my service. The time alloted to visit Bermuda was adequate and enjoyable. We found the ship's gift shops to be very well stocked and we purchased several gift items for our family in North Carolina. The stateroom and bath were always cleaned to perfection and we enjoyed the towel animals. I wish to repeat that all crew members from the officers to the maintence prsonnel were the friendly staff we have ever experienced. Ms Huaiguimilla made a remarkable impression on my wife and myself by her friendly and caring nature. Read Less
Sail Date June 2017
The cruise was organized by our local quilt shop and travel agent. Had a fun time checking out the ship's activities. Took a tour of the food galley which was very interesting, loved the 70s dance party, the marriage game, and the ... Read More
The cruise was organized by our local quilt shop and travel agent. Had a fun time checking out the ship's activities. Took a tour of the food galley which was very interesting, loved the 70s dance party, the marriage game, and the towel folding demo. Liked the solarium and different lounges to relax in. The staff and crew were so professional and friendly. We had excellent sailing weather and the weather in Bermuda was sunny and warm. The boats for America's Cup were there for the trials and we took a 4 hour tour of the island. We also attended an English Tea while on shore at Bermuda. The tea and scones were tasty. The food in the ship's dining room was really good and a nice menu each night. Loved the surf and turf dinner with filet mignon and lobster with baked Alaska for dessert. Especially loved the chilled,soups and tried a different one each night. The cruise was a great experience. Read Less
Sail Date May 2017
I am overall extremely happy with my cruise vacation with royal Caribbean. I am extremely happy with my service provided by my stateroom attendant Arya Prasetya. Arya went above and beyond the call of duty. Arya recognized us by name ... Read More
I am overall extremely happy with my cruise vacation with royal Caribbean. I am extremely happy with my service provided by my stateroom attendant Arya Prasetya. Arya went above and beyond the call of duty. Arya recognized us by name by the first evening. Arya always said good morning and was generally interested in our plans for the day. Arya provided his card and advised us we could call him at any time if we had any issues. Arya even cleaned our room more than once in a day! The room was spotless other than the clothing and luggage mess we had made ourselves. Even though we left our belongings all over the place, Arya was still able to make our room look clean! I have not had any other comparable experiences in any travel setting with room attendants including hotels in which I can say were close to my experience with royal Caribbean (last year we had Gloria and she was also great). As far as bar service goes, I received EXCEPTIONAL service from Bipul Arya. As soon as I got to the bar, Bipul recognized me and would say "rob how are you I will be right with you". I knew that if Bipul was at the bar, I would not have to wait long. This was not favoritism on Bipuls part, he was just that good of a bar tender. He was fast, efficient and entertaining. In the time that most bar tenders could make 1 drink, Bipul would have already helped 4 other customers. Bipul also did fun tricks as he was making drinks and would keep everyone at the bar in a great mood. Each morning I would find Bipul and ask him what bars he would be working at that day and when. I would base my bar selections on where he was working as I had bad experiences with other bar tenders. From watching others at the bar I found that not many people tip the bar tenders. I make it a point to tip with every drink. I would like to think that the bar tenders would remember the people who are actually tipping and try to provide them with a little faster service but that was not the case with most tenders. Even if I got crappy service I would still tip, and I spent a LOT of time at the bar (over $300 in tips alone). Most tenders did not care that they were being tipped and seemed to come to expect it. I also did not find it acceptable that on a Bermuda cruise, the bars would not have goslings rum, and most bar tenders did not know how to make a dark and stormy or a rum swizzle. Goslings was not the only thing in short supply. On two separate mornings I was unable to get a Bloody Mary on the deck due to the fact that they did not have Bloody Mary mix. I believe that royal needs to employ someone to restock the bar constantly with essential items such as Bloody Mary mix on the deck bar in the morning where most of your guests are enjoying the weather and drinking. Some of the bar tenders need to be taught the basic drinks, such as a mudslide as they often had to be told by people at the bar what kind of drinks they needed. In my experience at the bar I had 4 bar tenders whom I have NO complaints about and received exceptional service. Obviously Pibul was by far the best of any bar tenders I had experiences with. There was also two bar tenders on the deck, KT (unsure of the rest of his name) and Allan belliso. These two gentlemen knew their drinks and knew to make them fast. They did not delay in helping people and making them happy. I also had great experiences with Jason who works in the casino bar. Jason was off to a rough start with my first order of drinks on the ship. I joked around with Jason that he got the order wrong and he made sure to correct it even though I did not really care, I was going to drink the drink anyway. From that interaction on, Jason remembered me and my usual order and always made a good drink and I did not have to wait long at all. I did not get to experience ALLof the bar tenders and I'm certain they are all great, however, most of my time was spent at the deck bar or the schooner bar. While at the deck bar, some of the bar tenders were very slow moving (I watched one take 7 minutes to make ONE Bloody Mary and nothing else). The good bar tenders were able to multitask and make two three or four drinks at once, but some would make one drink at a time and it was a very slow process when the bar was busy. I was very satisfied with all of the bar tenders as they were walking around taking drink orders so that I would not have to get up from my seat. This is a great service to provide. I was upset that each time I was in the South Pacific, the bar was not open. I remember this bar being open all the time last year, especially during karaoke and the adult game show, but not this year. I am also upset that the bars do not stay open later. My group consisted of several people who work nights and we are up very late. We were unable to find any drinks late at night as the Viking and casino closed too early. I also think that there should be more deck activities later in the evening for those people who are not up at first light. I understand that most of your clientele is over 90, but throw us young people a bone and do a belly flop at 5pm or a sexy man competition at 7pm. Upon arrival to the ship my group was Immediately dissatisfied right offf the bat. The muster drill. Something needs to be changed about this. If the muster drill is supposed to be at 5pm, them give a 5 minute leeway and start at 5:05. There is no reason we should all have to wait 45 minutes just because some idiots think they don't have to attend. I'm not going to stand huddled in a group for 45 minutes while you search an entire ship for 2 people who did not want to attend. If the muster is THAT important then add a stipulation in the contract that if you miss the muster, you're off the ship. Goodbye. Furthermore, is the muster really that important? Nobody learned anything at the muster drill other than the fact that your employees are unorganized and need a megaphone since they cannot yell loud enough. My suggestion, end the muster, I'm sure every other guest that was on that ship will agree, it was ridiculous. Read Less
Sail Date May 2017
I like cruising out of Baltimore for the convenience of not having to fly. Grandeur is great, but would love to see a new pier on the other side of the bridge so that larger ships could dock. Grandeur needs some refurbishing as it is ... Read More
I like cruising out of Baltimore for the convenience of not having to fly. Grandeur is great, but would love to see a new pier on the other side of the bridge so that larger ships could dock. Grandeur needs some refurbishing as it is very worn, but I love the ship. The food, though very good, has been downgraded, not the selections we used to have. The cabin was fine, but the mattress needed to be replaced, very lumpy. The staff couldn't be better. They've been downsized, but still work very hard to please all passengers. The dining room staff was outstanding. Loved the islands, od course. The zip line safari on St Kitts is the best! Didn't care for Antigua at all. St. Thomas is always a favorite. Embarkation and debarkation went extremely well. Customs was also a breeze. All in all, it was a great winter break and will continue to sail with Royal Caribbean. Read Less
Sail Date January 2017
This ship is 20 years old and shows every day of it. It is in need of a re-fit or probably a trip to the scrap yard. Showers are so small as to be almost unusable. Best bet is to go to the spa for a shower. Alcohol prices are very ... Read More
This ship is 20 years old and shows every day of it. It is in need of a re-fit or probably a trip to the scrap yard. Showers are so small as to be almost unusable. Best bet is to go to the spa for a shower. Alcohol prices are very high, the beverage package is outrageous but you can negotiate it done by 20% if you are willing to work at for an hour. The only bargain is a 25 oz. Foster's Beer for $6.00. Our group arrived at the ship at 12:30 PM, we had to bribe the baggage handlers before they would touch our bags. At 2:45 we finally got through the line and to our cabin--too late to get lunch. Worst embarkation procedure ever. Crew is very good, food is ok but unimaginative. They are trying to get money from you at every turn--$5.00 for a litter bottle of water! Read Less
Sail Date September 2016
We usually travel on Silversea, a small ship cruise line, the largest carrying 540 passengers which has double the number of crew per passenger than on RCL. We have only cruised on one other large ship, that being the Carnival Pride, so ... Read More
We usually travel on Silversea, a small ship cruise line, the largest carrying 540 passengers which has double the number of crew per passenger than on RCL. We have only cruised on one other large ship, that being the Carnival Pride, so our comments and comparisons will be with that background. Three of us traveled in the Royal Family Suite 8518. We were celebrating a 70th birthday, which clearly puts us in the older demographic on this cruise. There were a total of nine in our group, some in suites and some in junior suites all on deck 8. The upgraded amenities of the suites versus the junior suites made a significant difference for us – but more about that later. The personnel at the port of Baltimore, from the parking attendants to the people checking us in, were friendly and efficient. Being in a suite gave us priority check-in and boarding (around 11 am) that we appreciated due to the crowds. Our initial impression boarding the ship was that the décor was quite attractive, unlike the assault on your senses experienced on the Pride which had plastic mermaids on the ceiling of the buffet area, and a larger than life-size statue of David in the up-charge restaurant (a strange choice). We ate lunch throughout the five-day cruise in Windjammer because we enjoyed the variety of the offerings at the buffet, especially the Indian and Asian dishes. We felt that the desserts were mediocre and would have liked to have the possibility of eating ice cream without having to go to the Main Dining Room or Ben & Jerry’s. There were several suite perks which made a big difference for us and without which we would never travel on RCCL again. The special breakfast each morning in Giovanni’s Table with superb service by Mark was a great way to start the day. The breakfasts were well prepared; we only wish that the pastries had been better. Access to the Concierge Lounge on Deck 11 throughout the day was nice, and we enjoyed our complimentary evening cocktail there before dinner. We also had access to the Diamond Club on Deck 6 where we could indulge in chocolate chip cookies so lacking in Windjammer. We also liked the view aft from the South Pacific Lounge, but since that was the venue for the art auction, we avoided it. We signed up for anytime dining, and our meals in the Main Dining Room at a table for nine were enjoyable with quick service from the kitchen. We also had special dinners for nine at Chops Grille and Giovanni’s Table. We had double checked on the reservation at Chops earlier in the day and thought we had corrected the errors made by the pre-cruise on-line booking service. However, we still received a phone call later in the afternoon trying to get us to change the time of our dinner with a bribe of a “good” bottle of champagne that we declined. We felt that the food at Chops was only fair – not worth the upcharge, and the table service was not as professional as we expected nor was the wine service up to par. When we were challenged about not having pre-paid the meal without the server checking the reservation first, it really took the shine off the special celebration. Our experience at Giovanni’s Table was just the opposite. We were able to book a table for nine the same day. The Northern Italian cuisine was superb, and the service, once again by Mark, was excellent. We highly recommend Giovanni’s Table. The gym facilities were good, however not as good as on the Carnival Pride which were spectacular but empty. On the Grandeur, they were always busy. The walking track on Deck 10 was good, and Deck 5 was also an enjoyable place to walk if there weren’t too many smokers. It appeared that there was an adequate number of deck chairs for the full complement of passengers on our cruise. Prior to our cruise, we were contacted by the Suite Concierge, Francis, who explained all the special services available to us. This was particularly helpful since we were “newbies”. He was a great resource the whole time we were on board, and his cheerful manner truly made a difference for us. He constantly checked to make sure that we were enjoying ourselves and answered any questions that we had during the trip. Disembarkation was handled extremely efficiently for suite passengers with special provisions made for a dedicated elevator and help with luggage. We opted to carry our bags off the ship around 7:30, but once again suite perks gave us a special line for customs and immigration. Overall, we felt the crew and officers were very friendly and sincerely interested in helping us have a good time. Now – the less than good aspects of the cruise. Our biggest complaint was the constant sales pressure whether it was the art auction, the special sales at the shops, the raffle tickets for a free cruise, the photographer or the up-charge specials in the main dining room. Our second issue, albeit not one that RCCL canreally control, was the behavior of some of the passengers who had no idea how to dress properly or speak quietly. Yes, everyone was there to have fun, but there are limits, and some passengers did not have a clue how to observe them. Thankfully, we could avoid much of the din by going to the Concierge Lounge for a quiet place to read. Lastly – the big question: would we travel on RCCL again. The answer is a qualified “yes”. We would only cruise out of Baltimore which is close to our hometown, and we would only travel in a suite to take advantage of the perks. For us, it is not worth the cost or effort to fly to another city to board an RCCL ship. After all is said and done, the cost of the trip approached 80% of the cost of a cruise on Silversea where all tips, coffee, soda, alcoholic beverages and most wines are included in the fare. Read Less
Sail Date September 2016
This cruise was a booking as part of a larger group booking with families of 25 teenage girls that had a chance to dance on the ship through their local dance company. This is why it was chosen, with the idea in mind that Bermuda is a ... Read More
This cruise was a booking as part of a larger group booking with families of 25 teenage girls that had a chance to dance on the ship through their local dance company. This is why it was chosen, with the idea in mind that Bermuda is a relatively crime free island and a place where we felt comfortable to take such a large group overall. This was my 4th cruise with Royal Caribbean and fell within our 20 year wedding anniversary. I usually do not write reviews, but this cruise with Royal Caribbean was less than stellar. First, this is the second time, of my past 2 cruises on Royal Caribbean; we were supposed to receive an onboard credit and did not receive it. Once on the ship, guest services told us, once again, there is nothing they could do, that we would have to contact our travel agent at the end of the trip. It was only for a lousy $50.00, but it is still the point that they couldn’t offer even something in exchange. Dinner service our first night was poor and slow until we complained, then it picked up the following services but it was still slow overall. We had the beverage package and it took nearly ½ hour to get a glass of wine. Service in Chop's Grille our second night was horribly long, we missed the captain's party because of it......2 &1/2 hours for dinner? The waiter was inattentive and the manager ended up clearing our plates. Again there was slow bar service at the table. The steaks and food overall in Chop's Grille were no better than in the dining room, I expected better quality for the extra $30.00pp it cost to eat there There was only 1 show time for most shows, we missed the welcome aboard show and the final evening show because dinner took so long, there were no late show seating’s offered. The shows and costumes were outdated and there were only late night comedian performances 2 out of the 5 nights, nightlife was dead. The ship has very little to do compared to many past cruises I have been on and there were not a lot of amenities, no mini golf, every ship at least has mini-golf for the kids. The rock climbing wall had limited open climb hours and for most of them, it was closed down due to wind while we were sailing. The jogging track was closed also 2 times when we wanted to use it and because the gym was so small, that was not an alternative option. My daughter and her friends went to the movie hoping they could swim while watching the movie, but they closed the pool when they got there and 2 of the 4 hot tubs were closed, the other 2 were filled with people. They also waited 1/2 hour in line at the movie for popcorn only to find out that they were selling it for $3.00, not giving it out like all other past cruises we’ve been on. Is Royal Caribbean really that hard up that they cannot give popcorn out for free with the movies like other cruise lines? The 24hr ice cream was not available after 9PM most nights, we found out later on the ship tour, that it was being rationed most of the trip because they did not have enough and that they later ran out of ice cream base because not enough was ordered. My mother in law had her walker taken and placed on the other side of the metal detector coming back in from port. After walking all day and with tired legs, she was asked to walk about 10 feet past the metal detectors to get it back. The next day, after complaining, she was offered a wooden cane to go through the metals detectors. When inquiring about a future cruise we were very interested in booking, I thought I would get a better deal booking on the ship, but the deal was actually $200-$300 more than what I pulled up online the week before for the same cruise. The future cruise associate was not engaged or very interested in making the sale, so we decided we would definitely wait for a better option. This being my 9th cruise, I've always thought Royal Caribbean was superior to other cruise lines, but not after this cruise or on this ship. I’ve since booked Carnival for my next cruise experience. Read Less
Sail Date June 2016
This was my 2nd experience on Grandeur of the Seas. My first cruise in 2013 was WONDERFUL! Excellent customer service on every level. From stateroom attendant (loved Ida Ashley) to each porter. To say this cruise was different would be an ... Read More
This was my 2nd experience on Grandeur of the Seas. My first cruise in 2013 was WONDERFUL! Excellent customer service on every level. From stateroom attendant (loved Ida Ashley) to each porter. To say this cruise was different would be an understatement. Part 1 I travelled with 16 family members and friends. My sister is handicapped, in a wheel chair and the 1st issue surfaced before we boarded the ship. She and my 83 year old mom got a late room assignment, so did not have the proper tags for their luggage. As a result, no one from Royal Caribbean would assist them with their luggage. It was pouring rain, they were in the main building, but had to get their bags to where the drop off point was. That job fell to my mom. Did I mention she was 83? My other sister rushed to get there to assist. They then had to push my sister up the ramp to enter the ship. No handicap access was available. Again, no assistance from any Royal Caribbean employee. My mom said another little old lady did assist and finally, between the two of them they shamed someone into helping. Part 2 began with me contacting guest services (another misnomer). What I was trying to find out was if there was a way one of my Bermuda cousins could drive up the walkway to the ship (there is a car lane) to pickup my wheelchair bound sister. I was told, repeatedly NO. Not only could they not access that lane to pick her up, no one from the ship would be able to bring her down to the road. Seems as if once again, they lied. When we departed the ship, my cousins had driven as far up the lane as they could, parked and were waiting inside the customs building when we exited. Part 3 We also had a slight snafu with our first seating dining. Seems some travellers did not understand the meaning of seating dining or assigned tables. Our dining room staff handled it better than I would have, and we received champagne for dinner the next night as an apology. If it were not for the dining room staff, Royal Carribean would only have receive a ONE! Our dining staff went above and beyond. In fact, they were the highlight of the trip (outside of all the family fun and games). Finally, there is the new fee of $67.50 for gratuities. I don't mind tipping, and tip based on actual service. Since tipping is now included for every person on the cruise, I feel their customer service reflects this as a given. Many people don't have the personality, the will or the heart to offer genuine customer service. Our last stateroom attendant did. The one we had for this cruise was MIA, he never once asked if we needed anything. Not once. Guess that sums up my disappointment with Royal Caribbean, and Grandeur of the Seas. My official renaming is Ghetto of the Seas for those in the know. I hope it returns to the glory of old - old as in 2 years ago! Read Less
Sail Date May 2016
We just completed our cruise on Royal Caribbean's Grandeur of the Seas, along with several friends. Our previous cruise experience had been on NCL and Cunard, and while it is difficult to make a comparison between lines based on the ... Read More
We just completed our cruise on Royal Caribbean's Grandeur of the Seas, along with several friends. Our previous cruise experience had been on NCL and Cunard, and while it is difficult to make a comparison between lines based on the experience of one ship, I did come away feeling that the NCL options in the Mid-Atlantic (Mainly NCL's Breakaway and Gem) were better suited for families due to their on-board amenities and the Freestyle Dining system on NCL. That said, we did enjoy our time on Grandeur. If you're considering a cruise on Grandeur, you'll probably hear people mention that it is an "old" ship, however everything on-board is just as new/modern as most ships afloat. The staterooms are a good size and there are some great lounges on the ship. The only notable difference between this ship and most newer cruise ships today is its size. We found the food to be good, though the dining options are somewhat limited, especially if you want a mid-afternoon or late evening snack/meal. The only place one can go to is the "Park Cafe," which is a small stand where you have to wait in a line for a server to hand you food (mostly pre-made sandwiches, pre-made salads, hot dogs and chips). As far as kid's options, there is one pool for all ages, as well as a small area for teens and young children and a rather small arcade. The crew we encountered were largely friendly and helpful, though the crew to passenger ratio on this ship is rather high. As a result, the wait times in bars/lounges for a bartender or waiter can be rather long. Also, while I wouldn't go so far as to say the ship was "dirty," I did notice the ship was not kept as clean as past ships I've been on (mainly because there aren't enough people to stay on top of clearing tables, vacuuming carpets, polishing handrails, keeping restrooms in order, etc.). Regardless, we found that the activities crew does an amazing job of keeping people active throughout the day (you'd see them running from event-to-event), so there is PLENTY to do on this ship, even on a rainy day. One other nice thing about this ship is the pool area is not as crowded as other cruises I've experienced, so it is possible to find a seat near the pool throughout the day. All-in-all, I would say this is a nice ship that is super-convenient for people in the Northeast considering a cruise with a wide range of activities geared more towards adults (than families). Read Less
Sail Date July 2015
Grandeur of the Seas Ratings
Category Editor Member
Cabins 3.5 4.0
Dining 3.5 4.0
Entertainment 3.5 3.8
Public Rooms 3.5 4.2
Fitness Recreation 3.5 3.8
Family 3.5 3.8
Shore Excursion 3.5 3.8
Enrichment 1.0 3.5
Service 4.0 4.5
Value For Money 4.5 3.9
Rates N/A 4.2

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