15 Royal Caribbean Grandeur of the Seas Cruise Reviews for Family Cruises to Europe - Western Mediterranean

we travelled with my son and his new wife for their first cruise.the embarkation queue was lengthy but moved quite fast and within 30 mins we had boarded.we were impressed with the centrum a rea and after signing up for the drinks package ... Read More
we travelled with my son and his new wife for their first cruise.the embarkation queue was lengthy but moved quite fast and within 30 mins we had boarded.we were impressed with the centrum a rea and after signing up for the drinks package we had our first of many cocktails consumed over the 5 days. i had arranged for the wedding celebration decoration package as a surprise laa we were excited to accompany our son and wife to their stateroom. imagine our disappointment to discover a birthday decoration in their room. i was very disappointed and went to guest services to complain. the very nice lady apologised and offered to refund our money and as a gesture sent some chocolate covered strawberries. i realize that mistakes happen and nothing can be done to rectify it but it was a major disappointment. however,it did not spoil our trip.we had a great time.i found the food in the main buffet to be good,if a little cool at times.we much preferred the garden cafe.the salads were exceptional and the sandwiches and paninnis very good.i used room service for breakfast to avoid the throngs. best service by a mile was the dining room. we used my time dining and were lucky to get the same table and waiters,mauritio and vicky.they made our dining a wonderful experience.they were attentive,great fun and went the extra mile for us.they arranged a special meal for my son who is allergic onions and mauritio made wonderful balloon animals. the shows were good and the the piano bar great. while on a trip to split a thunderstorm broke out and everyone dashed to the harbour to get a tender back to the ship. within seconds torrential rain and a strong wind drenched everyone.the tenders bobbed and rocked and it took approx 20 mins to get on board. it felt a little scary but on our tender was a group of women from dublin who sang and joked and calmed nerves and made a bad experience fun. disembarkation was straightforward.we had an early flight and requested express disembarkation.we left the boat at 7:30 and found our car from venice shuttle waiting to whisk us to the airport.if you need transfers at venice use venice shuttle.they are reliable courteous and prompt. we had a great time on the grandeur of the seas and converted my son and his wife to the cruising experience Read Less
Sail Date September 2012
Our cruise started in Venice. Got the people mover from Piazzale Roma for €1 which took us to the cruise terminal. A free Royal Caribbean shuttle bus was provided to take us to check in. Our cases were taken at this stage and we were ... Read More
Our cruise started in Venice. Got the people mover from Piazzale Roma for €1 which took us to the cruise terminal. A free Royal Caribbean shuttle bus was provided to take us to check in. Our cases were taken at this stage and we were given information about the ship and what we had to do next. We were on the ship within an hour of arriving at the Port. The food on board was delicious. My husband is a coeliac and was well looked after especially by Chef Henry in the Windjammer restaurant who made a chocolate cake for him. The Great Gatsby Dining Room was waiter service which we preferred for our evening dinner. The Park snack restaurant was great for getting cookies or crisps to nibble on in the afternoon. Water on board was free from restaurants and water dispensers around the pool area, where free ice cream or frozen yogurt was also available. The entertainment was good, especially the shows. Dance, Karaoke, Quizzes, there was something for everyone. Our 15 year old son didn't think the entertainment for teenagers was great, but he made lots of friends with children his own age and he loved it, he can't wait to go on another one. We stayed in an inner stateroom which was quite small but adequate. Our last port was Palma where disembarkation was well organised and we were off the ship by 8.30. Taxis cost around €25 to the airport.   Read Less
Sail Date July 2012
We had the pleasure to sail on the Grandeur of the Seas in its very first sailing after its month-long dry-dock. This was our first cruise on Royal Caribbean and also our first time to Europe and the Mediterranean. This was also our ... Read More
We had the pleasure to sail on the Grandeur of the Seas in its very first sailing after its month-long dry-dock. This was our first cruise on Royal Caribbean and also our first time to Europe and the Mediterranean. This was also our first booking in a suite -- and it likely won't be the last now that we know what we've been missing! CHECK-IN -- Our check-in was swift, but part of that is that we were in the priority line for suite guests. We boarded quickly after bypassing the annoying photo op on the gangway and headed straight to our room. We met our cabin steward, Robert, right away and were blown away by our suite. The bathroom was huge with double sinks and a full shower/bath. What a welcome sight after cramming into TINY showers on past cruises where we could hardly turn around. We had our two kids with us to there were two queen beds ready to go with a curtain between if we wanted to close it. We had a bar area inside the door and lots of closet space and drawers for clothes, etc. FOOD -- We had the 6PM seating in the main dining room. Overall the food in the dining room was very good. I was happy with the selection every night and always found something enjoyable to eat. We ate in the buffet several times and the food was decent, but I was a little disappointed in the buffet quality overall. We did get the opportunity to sample two of the new specialty restaurants, Izume and Giovanni's Table, and loved them. I especially enjoyed the sushi in Izume. We ordered room service 3 times for breakfast in order to enjoy dining on our balcony and were pleased with the quality there as well. SERVICE -- Overall I was very impressed with all of the people I came in contact with -- wait staff, bartenders, front desk, room stewards, and everyone else. I have to specifically single out the concierge club staff -- Raj and Patricia -- for AWESOME service, way beyond any expectations we had. Also our Maitre D' greatly exceeded expectations. He stopped by our table every single night and also interacted with our children every night too, which is more than I've seen on past cruises. COMMON AREAS -- I can't compare to how the ship looked pre-dry dock, but all of the common areas looked wonderful, especially the new centrum space. I did see a few pictures in the photo gallery comparing some of the spaces before and after and the change is breathtaking. You'd think it was a totally different ship. The pool areas were nice and the rock wall was definitely fun! ACTIVITIES -- We booked all of our excursions on our own so I can't comment on those, but we did participate in a few trivia and games and they were generally fun. ENTERTAINMENT -- We're not huge on shows, but we did see several and they were good. Most impressive is the aerial show in the centrum, which we got to see on the last night of the cruise. The dancers were actually practicing throughout the week in the centrum since it was their first time on the ship, so we got to see them rehearsing various times as well. I imagine the centrum act will get even better as time goes on. KIDS ACTIVITIES -- Our kids are 16 and 12 and they were in the teen club most evenings from after dinner to bedtime. We used radios to communicate and I felt comfortable leaving them alone with their friends. Both kids loved all the activities and they also had plenty of "hanging out" time too. MY FEW MINOR QUIBBLES -- Just so you don't think this is a fluff piece... - The Wii in the teen club didn't work. The story my son told me was they couldn't figure out how to get it hooked up? He was able to play Wii in the Schooner Bar on our sea day though. - The hot tubs didn't have jets. I've never heard of such a thing. OVERALL -- I've been on 8 cruises now with 7 different lines and I have to say that this was my favorite experience of all of them. I know part of that can be contributed to being in a suite for the first time and the perks that come with it. Still, for a family cruise, Royal Caribbean and Grandeur of the Seas GREATLY exceeded expectations and we're already planning another Royal Caribbean cruise. I wouldn't hesitate for a second to book the Grandeur again if we find an itinerary we like. Read Less
Sail Date May 2012
Before the Cruise we stayed in a nice hotel in Barcelona, we searched Trip Advisor for the best locations/price. Any hotel on La's Rambles will be great and offered my son (13) and I (47), a great place to walk,people watch and eat. ... Read More
Before the Cruise we stayed in a nice hotel in Barcelona, we searched Trip Advisor for the best locations/price. Any hotel on La's Rambles will be great and offered my son (13) and I (47), a great place to walk,people watch and eat. We purchased a double Decker bus ticket(On and off type for the entire day), from a vendor on La's Rambles. We had the best meal of our entire trip at a small restaurant on this strip (I wish I could remember the name, sorry). Embarkation was very smooth, at most 15 minutes. I was fearful handing over our passports for the cruise line to hold but it truly was necessary due to the number of ports being visited (to my son's dismay France and Greece are not stamped on our passports). We had an inside stateroom which was extremely clean,the cleanest I have ever had on a ship....I am a clean freak and have cruised several lines before.We had ordered water and juice as well as a surprise cake for my son-all of which were waiting for us.The room was mid ship and very quiet/little rocking or ship type movements were noted Our Attendant was very kind and courteous, provided anything we needed. The food in the main dining room was good/not excellent.We only attended dinner once-opting for Chops or Giovanni's the other evenings (both were very good)< the best cruise dinner food we had was Azumi. The place I did not pre- reserve prior to our trip because I was not much of a sushi fan...It was wonderful...I had a filet/lobster sushi with champaign sauce that I absolutely loved. My son enjoyed the filet he cooked himself on a lava rock brought to the table...I can't say enough for the staff there and in all of the dining rooms. The shows were better than any of the cruise lines I had been on- but we were so tired from the port intensive tours we didn't see all of them. They had an acrobatic team perform high above the main ship deck a couple of evenings which was exciting to watch. The ports.Because this was a trip of a lifetime for my son and I, I purchased every intensive excursion from Royal Carribean pre cruise. As I investigated (Trip Advisor), via a few of the posts on Cruisecritic, I realized there were some options which would not only save us money, but keep our group small.In Italy only, we used Share a Tour (Trip advisor). It was fantatstic, much cheaper than the cruise line, only 6-8 people with a tourguide or "driver". One example was Pompei- our driver had set up a tour guide at the Pompei site which bypassed every line (even the royal carribean ship tours). Having done both the ship tours and the seperate tours I would definately use the "Share a Tour" again. They were fantastic and much less expensive. Disembarkation was very smooth-it took us some time to get our bearings as there is no one to help you figure out where to go once off the ship- luckily there were signs to help in Venice and we were staying in St. Mark's square- which was easily accessed via water bus. Read Less
Sail Date May 2012
Just returned from cruise on Grandeur of the seas(Western Med)We treated our daughter who was 40 in Oct.It was her first cruise and she was thrilled with the ship and everything on it. All the staff were courteous and very helpful,the ... Read More
Just returned from cruise on Grandeur of the seas(Western Med)We treated our daughter who was 40 in Oct.It was her first cruise and she was thrilled with the ship and everything on it. All the staff were courteous and very helpful,the food was excellent,even my very fussy grand-daughter enjoyed it all.The cabin was spacious and everything was very clean.We flew from Manchester on Thomas Cook Airlines and as usual it was very cramped on the 767,but pleasant staff and the meals were quite good. Getting on and off the ship was straightforward and the ports interestig. We preferred to be independent and find our own way onshore, particularly enjoyed the mini-bus ride up the rock in Gibralter.This is our second Royal Caribbean cruise having been on The Independence ,and i would recomend the line to anybody. My husband and Grand-daughter went ashore in Malaga and enjoyed the city bus tour while my daughter and i stayed onboard and had a restful day. Read Less
Sail Date October 2011
We flew from Newcastle to Palma, and arrived just after 11am, however it took us over 4 hours to actually get on the boat, even though we were last on the coach at the airport it still sat there for another 30 minutes.Then they took us to ... Read More
We flew from Newcastle to Palma, and arrived just after 11am, however it took us over 4 hours to actually get on the boat, even though we were last on the coach at the airport it still sat there for another 30 minutes.Then they took us to this castle at the top of Palma overlooking the bay and finally the port which took over an hour to check us in. Why don't they have more people taking your photo for your sea pass card? We finally got on board and flung our hand luggage in the cabins and went for a very late lunch as the kids were starving. We had early dining at 6pm which was just a bit too early we were always rushing(when i booked the cruise i was told it would be 6.30). We dined in the Great Gatsby every night along with our 13 year old triplets. We all thought the food was excellent and the service from both our waiters was the best i have ever had, and I know people say they don't see the head waiter,however he came and spoke to us all at least twice every night. We had breakfast and lunch in the Windjammer and we loved it the food was fresh especially the bread pudding with the vanilla sauce-magic. Plus the 2 sailing days the Bar-B-Q which was very delicious. Entertainment was average the comedian was good, the Beatles tribute amazing and the magician on the last night not that good. The violinist Gary Livini was very entertaining, the orchestra very good, singers and dancers ok- need to update their dancing routines.We went to the quiz most nights and watched the Karaoke final was good laugh and so was Mr and Mrs and the Quest game. We only saw our kids at dinner time, bedtime and when we were off the ship, they had a ball and learned new games, rock climbing and made many new friends who they now chat with on Facebook daily. I would cruise again though RCI should avoid Palermo, dirty everybody is in your face when you get off the ship. A lot of dodgy people, the ship should have had another day in Palma as this is a lovely city and if you were only doing a weeks cruise you never got time to see it. We had adjoining cabins that were kept lovely and clean by Astor. I had the wine package and my husband the soda package as he does not drink, which worked in well plus the occasional cocktail. Drinks as you all well know were a rip off!!!!!!! We done all our own trips though Rome was a nightmare with the flooding and no Metro, Monte Carlo nice to see very clean, Cannes is also a nice place for a wander. We went to Pisa had a nice wee half day and got lots of photos, didn't like Palermo though i did get a nice new jacket Read Less
Sail Date October 2011
We flew from the UK 2 days prior to sailing and stayed at the Melia Palas Atennae Hotel, on the harbour front... lovely. On sail day, we had a leisurely breakfast, saw the ship docked on the quayside - a fair distance from us. We ... Read More
We flew from the UK 2 days prior to sailing and stayed at the Melia Palas Atennae Hotel, on the harbour front... lovely. On sail day, we had a leisurely breakfast, saw the ship docked on the quayside - a fair distance from us. We swam in the hotel pool, then showered and got a taxi to the Port to embark on Grandeur OTS. As a surprise for our daughter and family, our son had booked a single cabin to join us on the cruise, he travelled independently and checked in an hour before we did... a very smooth transition, plenty of staff at the Port of Palma, queueing was very efficient and we were on the ship in next to no time. We found out daughter and families stateroom very easily and sat in there showing our grandson where everything was, knock on the door - there stood our son, so all the family had a group hug.... Holiday to begin. Our cabin was on deck 3, with an Ocean View... same size cabin as our daughters, just with a window. Our son's cabin was also on deck 7 along with the daughters... we were all quite spread out, but not a problem. After reading the negative views on Cruise Critic, we had an open mind.... A holiday is what you make it... we had a fantastic time, the food was good, the staff were lovely, only upset we had was that the onboard trip to Barcelona Neu Camp Stadium and Familia Sagrada was cancelled due to it being a bank holiday in Spain - they said they were closed... which we found out during the trip was not so... other passengers had taken a taxi and it was open - one very upset son in law and grandson... who wanted to do that trip!!! We have cruised RCCI quite a few times - but never in the school holidays - I did find that 500 children were far to many for this ship! The Hot tubs were always full of children - the rule 'Children under 16 should be accompanied by an adult'was not adhered to!! Also on sea days the pool was absolutely full.. Ports of call, we had been to all these ports before, so just did our own thing. Overall - we had a fantastic family holiday and wouldn't hesitate to do it all again. Read Less
Sail Date August 2011
We embarked the Grandeur in Palma de Mallorca which was without bigger problems, the staff in port was very helpful and it all went really fast. We booked inside large cabin, which we also had, however since it was oriented ... Read More
We embarked the Grandeur in Palma de Mallorca which was without bigger problems, the staff in port was very helpful and it all went really fast. We booked inside large cabin, which we also had, however since it was oriented "alongside the lobby" it felt quite small. Comparing to the same category cabin on the same class of ship two months ago (Vision), this felt like 1/2. On the other side, 7th floor is great, no noise, close to pool deck (2 floor up), theatre(2 floors down). The room attandant was not so great, she would reorganise my papers and books on table for no reason while leaving the sink dirty. Only time she spoke to us was the first day when she told us to not use every day a new towel. Maybe she was upset because we did not have prepaid gratuties (we choose to do them in cash) but that is no excuse. I must say that we just loved the food. It was way best from all our previous experiences and we gained quite some kilos :o) The staff in dining room was ok but a little arogant, waiters in Windjammer were excellent, I can not say one bad thing about them. Special thanks to Ashley. The entertainment was not bad overall. We enjoyed all the Scrapbooking, Jewelery making and dancing classes, what I really appreciate is that there was always some "free" option a even when we purchased something this was not a condition of participatiing (unlike Vision of the Seas experience). To be honest, we did not like the evening shows at all. We were not able to sit and watch any of them (and we really tried). The Cruise Director was visible only few nights in the evening and we hardly seen him around the ship. Ports of call were great, we did not use any of Shore Excursions since these were way to expensive for what they offered. Also, it is ridiculos that people pay 10 USD for shutlle parking next to public bus which was 1.5 Eur. During the days at sea there was not much programme and also what we did not like was that the "no reserving of seats because the towel will be removed" did not work at all. I was lying next to 5 seats reserved with noone using them for 5 hours!. When I pointed this out to pool staff, they said that they can not remove the towel since not returning of the towel costs 25 USD. Oh well, so my friend had to sit next to the pool for this.. Overall the cruise was ok, since we spent 90% of the time in ports, the food was good and rooms clean (so-so), I have nothing to complain about. I would go again but I would choose a different room. Read Less
Sail Date August 2011
Cruise went from Palma to Cannes, Rome, Sicily and Florence. I will begin with our only criticism which is that the drinks were very expensive,don't buy cans of Fosters they are $13 dollars each, we had 2 children with us and would ... Read More
Cruise went from Palma to Cannes, Rome, Sicily and Florence. I will begin with our only criticism which is that the drinks were very expensive,don't buy cans of Fosters they are $13 dollars each, we had 2 children with us and would strongly recommend the kids soda package. We didn't buy the adult packages as we don't drink very much alcohol. The food was lovely with the option of fine dining in the Gatsby Restaurant or more casually at the snack bar or other self service restaurant where the food was fresh and hot with plenty to choose from including the show cooking area. There was plenty of choice for our children too they never struggled to find something they liked even though one is a very fussy eater. The room was adequate for what we needed and we found the shows suitable for us all, there was plenty of options for entertainment during the day and night. One of our worries was the cost of the trips don't be afraid to go it alone. In Cannes we walked to the local train station and paid 35 euros for a family return ticket to Monte Carlos where we looked around on our own, you can get a tour train to Monaco but as we were short on time we got a local bus from the bottom of the hill for 1 euro to Monaco and walked around ourselves. There is a tourist information office on the front by the mariner who were very helpful. Florence we just looked around the port as we didn't want to travel a long time on a coach. Rome, again you can get the local train straight into Rome 9 euros or 15 euros for the fast train return, the station is only a 10 minute walk from the port.we spoke to somebody who paid royal carribean $72 dollars for this transfer and still did Rome on their own. Get off this train at St Peters not Rome you are 10 minutes walk from Vatican where you can pick up a tour bus, those prices were negotiable we got 1 child free with 3 adults. Buy any drinks in the side streets not at main attractions it was 20 euros for 4 cokes by the colisseum. Sicily, we were offered a taxi to the beach 60 euros each way if you cross the road from the port there is a large set of traffic lights with a bus stop, the buses are every hour and cost 1 and a half euros each way it drops you directly on the beach which is approx 30 minutes from the port and well worth a visit. We hope this helps as a comparison to the organised trips. This was a fantastic family holiday and would highly recommend it. Read Less
Sail Date August 2011
I will agree with other critics that it wasn't faultless. My husband and I took our six year old son off for a week around the Spanish Mediterranean. The ports were not the most exciting to call at other than Barcelona, but we knew ... Read More
I will agree with other critics that it wasn't faultless. My husband and I took our six year old son off for a week around the Spanish Mediterranean. The ports were not the most exciting to call at other than Barcelona, but we knew that when we booked and our aim was purely to relax and have some time together. Embarkation was messy but less so than the scrum at Palma Airport to get on a coach. They really do need to find a way of better organising this; for many passengers it's their first contact with the cruise line and leaves a lot to be desired. The ship is clearly ready for a re-fit, but this really did not detract from the experience as a whole. Our state-room attendant and waiters for the evening were delightful, efficient and really seemed to care that all three of us were happy. Sadly the breakfast staff in the main dining room were not as attentive, in fact at times were slapdash. The children's activities were well organised, age appropriate, safe and FUN and my little boy actually sulked when asked to spend time with us! He loved it which meant his parents could enjoy the odd meal or drink together and remember who they were too. Overall, it was the holiday we were looking for and have already begun planning our next with RCI. Read Less
Sail Date July 2011
When we booked our cruise we were a bit weary with all the negative comments especially about the comments regarding the condition of the ship. We found it to be in good nick considering that it is due to go in to dry dock for a refurb. ... Read More
When we booked our cruise we were a bit weary with all the negative comments especially about the comments regarding the condition of the ship. We found it to be in good nick considering that it is due to go in to dry dock for a refurb. The food was excellent,we ate in the Windjammer for breakfast and lunch and dined at the Great Gatsby in the evening which was a lovely experience thanks to Debra and Raul. We could not fault the service. The barbeque was good on the sail days. Our stateroom was small but functional and very clean. The entertainment was very good especially the resident entertainment team. There was a great scottish female vocalist on the first week and Jonathan Ansell a vocalist from G4 on the second week he was fabulous, we managed to get are photo with him at the end of his performance. There was always something going on in the day and at night. We enjoyed most of the ports of call, we didn't get off at Palermo as we have walked in to the town before and found it un-interesting as there is not much there. The only negatives were that the ship docked quite a long way from each town and was quite along walk if you choose not to take the RCI shuttle that charges 10$ per person return or 25$ each for three trips. There are port buses that are about 3-4 euros each which works out a bit cheaper, we personally have never had to pay with other companies, the shuttles have always been complementary. Another negative was teen club with regards to my teenage daughters who were a little disappointed that there wasn't a separate room for the younger children,they had to stay away certain times so that the younger children could use it for certain activities. The teen club was closed for maintenance few times and were not told were to go when activities were meant to be running in here. Also the public toilets were often closed for maintenance so e often had to go to a different floor. There was a terrible smell in the evening by the stairs on deck 2, I think this may be due to blocked toilets. I am sure that once the ship has had it's refurb all these problems will be rectified. The drinks are rather expensive after the additional spanish of 8% vat and 15% gratuity is added. If you get the soda package you can have tonic water and ginger ale in addition to the sprite and coke. We would sail with the Grandeur again if we got it for the right price. Read Less
Sail Date July 2011
Arrived at palma airport on early flight from manchester was directed by RIC rep to make my way to coach number four spent ages looking for non existent coach with kids in tow, went back to rep informed her there was no coach number four ... Read More
Arrived at palma airport on early flight from manchester was directed by RIC rep to make my way to coach number four spent ages looking for non existent coach with kids in tow, went back to rep informed her there was no coach number four she said sorry i meant coach with PIER FOUR on it.Arrived at check in SHED and it took an eternity to be seen to no one seemed to no what they were doing and chaos was the order of the day. my daughter had booked a four bedded cabin and when she arrived there was just one double bed stuck in the middle of the cabin and no bunks for the kids. our baggage arrived at seven in the evening. To add to the calamity we had booked as a family of five on a fixed dining and were told when we arrived for dinner that we were three on one table and two on another, it was one problem after another.it is also standard on most ships to have a complimentary tea and coffee tray, not here though, however you can have a choice of six cans of coke four bottles of water at four dollars plus for a botttle and four boxes of biscuits all chargeable to you should you avail of them. There is also an ongoing problem on this shp with the toilets and some days you could smell it all over the place. Kids clubs are free up to ten at night but are then charged at six dollars per child after that so a couple wanting to watch a late show,you guessed pay again sam. also be sure to remind your kids to return towels as should they forget you are charged 25 dollars per towel. Also please note there are no bar prices displayed in any of the bars and you have a 15% gratuity and a further 8% Spanish vat charge on all bar bills. Entertainment was of poor quality, karaoke, bingo, fat blokes belly flopping into the pool. You don't get your bill while the morning of departure and should there be mistakes they are nigh on impossible to rectify as the entire ship is disembarked by eight thirty, i went to try and query my bill but could no longer wait as i was being called for my airport bus at ten to seven. The chaos continued as again we were split up for our journey to the airport three on one bus two on another, when we arrived at palma airport we were not told which check in gates to go to and had to find out ourselves from the thomas cook office all in all very unprofessional. Wine lovers beware also as they charge around fifty five dollars for a bottle which you could get in a supermarket for a tenner in the uk. if you drink a lot there are good packages available and good soft drinks deals for kids but other than that drinks are quite expensive made worse by the Spanish vat and fifteen per cent tip, which is a double whammy as most people pre pay their tips, all in all for our family the tips and bar charges were well in excess of £250 that's not including the tip i always give to the cabin maid,nattalie who was wonderful. Food was reasonable i have had better and worse, the best laugh though was when the menu said roast beef and Yorkshire puddings, all the brits were ordeing it and the yorkshires were a well known brand of tiggies about the size of a fifty pence. Would i travel again with RCI, most certainly not they seem to be totally disorganised and only after your money all the time. they give very little information if any at all to the independent person who may wish to make their own way as opposed to their very very expensive excursions, in one port the authorities had laid on free shuttle buses to the town but they never announced it as you would have found out that you could have caught a train to rome for fifteen euro return as against their 80 dollar trip. they even had a poor girl trying to flogg you orange juice on your way into the windjammer restaurant, even the daily bulletin they shove through your cabin door is all a sales pitch they don't miss an opportunity oh no, the skull and crossbones would be a very appropriate flag for them. Read Less
Sail Date May 2011
We have just returned from the Medeterainan week with the ship.Firstly let me start by telling you that we had a great time...... Yes the ship is slightly dated and is showing its age in certain areas but hey that can be said for ... Read More
We have just returned from the Medeterainan week with the ship.Firstly let me start by telling you that we had a great time...... Yes the ship is slightly dated and is showing its age in certain areas but hey that can be said for 90% of hotels also!! The staff are amazing and always served you with a smile and most went out of their way for you if you asked for something. The food in the main resturant definatly got worse as the week went along,this is a view held by all people that we spoke to.Although it was still not terrible it certainly wasnt as good as the begining of the week.The menu was dominated by fish or beef.Again the staff were great. Now coming onto the "drinks package" this is something that Royal Carribian dont go out of their way to advertise.Yes its there but you have to ask for it. They offer 3 packages- 1 beer and wine, 2 beer,wine and spirits or 3 beer,wine spirits(all brands) Prices start from 234 dollars for the beer/wine package(which if you like a drink is DEFINATLY worth taking out) Included in the packages are most brands of beer including strongbow newcastle brown,corona.etc which makes a pleasant change to "house" beers. The sun decks got VERY full on the 2 days we had at sea and by 8.30am most sunbeds have vanished.We did see pool attendents taking towels off unused sunbeds at times by not often enough. The indoor pool is ADULT only(slightly unfair when they charge FULL PRICE for children) On the days in port we found the shuttle services a total RIP OFF AND REFUSED TO PAY THE 10 DOLLARS PER PERSON to be shuttled into the towns.(how they can charge this is beyond me and left a sour taste in our mouths!!!) Instead we made our own way which was VERY VERY easy..... In Barcelona the public bus stops outside the terminal building and runs every 10 mins COST 3 EUROS RETURN In Ibiza taxis pull up at the gate every other minute COST TO IBIZA TOWN 7 EUROS PER TAXI. In Malaga the public bus runs every 10 min and COSTS 3 EUROS RETURN(dont belive Royal Carribian when they tell you there is NO public transport) In Gibralter its a nice pleasant 10 min walk into town or shuttle mini buses charge 5 Euros. We also noticed that the ship docked as far away as it possible could from ALL ports(is this to save money???) most other cruise ships docked a lot closer. All in all we think the ship represented value for money on the offers that seen and if the price was right we would go again. Read Less
Sail Date May 2011
My mother ( aged 78) and I boarded the Grandeur of the Seas for a week, just us ( i use the term loosely) girls. We had booked a balcony cabin but after 2 days of problems in cabin 7032 with the Air Con, I politely asked at Reception to ... Read More
My mother ( aged 78) and I boarded the Grandeur of the Seas for a week, just us ( i use the term loosely) girls. We had booked a balcony cabin but after 2 days of problems in cabin 7032 with the Air Con, I politely asked at Reception to be moved. David on Reception was very good and showed me to a Cabin on Deck 8. This turned out to be the second largest cabin on board and was in fact one of only two Owners Suites. To say it was large for a Suite is a slight understatement and we were thrilled to have been given such an upgrade. However, it does then show you how different categories of cabins. suites are treated on board. Our card was changed to a Gold Card and this summons almost instant attention in shops on board, dining rooms bar etc etc.The Jacuzzi bath and the large comfy wicker loungers on the very spacious balcony were an instant hit with both of us and we made good use of them. Breakfast on the balcony was a wonderful experience.The ship itself is in need of a bit of an update but all the staff were really helpful and pleasant and nothing was too much trouble.I agree with other reviews, food was not up to RC standard. Choices were much more limited and staff were not as willing to adapt foods or serve food without certain elements, whereby on previous RC ships this was no problem. However we were at a table of 8 and enjoyed the Company of two other couples from Scotland and one mother and daughter from the States. I would agree the shuttle buses are a rip off but when you have an older person with you, it makes it easier to have these organised for you rather than having to wait until you leave the ship and hope there is transport available. All in all we had a great time, so remember if you need to complain do so politely as you will never know where you will end up. Read Less
Sail Date May 2011
Just returned from our first ever cruise on The Royal Carribean, Grandeur of the Seas. We thought the ship was lovely, just the right size, nicer than I expected after reading some reviews on trip advisor. There were plenty of ... Read More
Just returned from our first ever cruise on The Royal Carribean, Grandeur of the Seas. We thought the ship was lovely, just the right size, nicer than I expected after reading some reviews on trip advisor. There were plenty of activities provided on the ship in fact we didn't have time to participate in them all as we were off the ship for 4 days. The service was exceptional in all areas, particularly in the main dining hall where we had a fantastic waiter, Amel. Our 3 excursions were brilliant, when we booked initially we thought they were expensive but they were well worth the money. Our transfer from the airport to the ship was excellent with an added extra stop at a beautiful castle in Majorca. The return trip was just as well organised although there was a big queue for check in which is to be expected. Our stateroom although very small was designed very well with plenty of storage and made us realise you don't actually need a big room. Dining was excellent, plenty of places to get food whenever you wanted, from 6.00am to 2.00am. My son loved the fact he could get free ice cream whenever he wanted. The childrens club looked good with plenty to do but my son never actually went. The entertainment was good, in particular a Beatles tribute band. Read Less
Sail Date May 2011
Grandeur of the Seas Ratings
Category Editor Member
Cabins 3.5 4.0
Dining 3.5 4.0
Entertainment 3.5 3.8
Public Rooms 3.5 4.2
Fitness Recreation 3.5 3.8
Family 3.5 3.8
Shore Excursion 3.5 3.8
Enrichment 1.0 3.5
Service 4.0 4.5
Value For Money 4.5 3.9
Rates N/A 4.2

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