"We found the shower was smaller than we have previously had, probably down to age.Toilets - often found blocked and had to be reported to staff...."Read More
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1-10 of 52 Royal Caribbean Grandeur of the Seas Cruise Reviews for Family to the Panama Canal & Central America
The worst cruise ship I have been on. The ship and the room smelled horrible. I found a used condom underneath the couch of the cabin, underneath the bed, I found dirty towels and a lot of litter. The glass to go to the balcony was dirty, the carpet was full of litter, and I found a lot of dust, litter, and hairs underneath the vanity and inside of the drawers. The shower curtain was dirty, the ...
The spa was the best part of this historic boat. Go to the spa and ask for Ivy to give you a massage. Very Good service in the spa. I would recommend buying a spa package as soon as you get on board.
The staff were very friendly aas well all over the boat. And the rooms were clean. The entertainment was not good. The singers were out of tune. They did have a good tango entertainment night. ...
Out of three Carnival cruises this is absolutely the worst experience ever. Windjammer was rushing us out of the restaurant which I have never experienced and for what reason I don’t know it was early afternoon, why? I absorbed paid for the worst internet services that doesn’t have services on certain floors,I had to leave my cabin room just to get internet services, I had to go on the top floors ...
I paid for 1 liter (qty 20) Evian water bottles prior to sailing. I received 16 floz bottom shelf purified water (qty 20) instead. They offered only 10% discount off the price after grievous complaints were made to service desk.
Don’t bother purchasing the internet package. The service and connection is extremely slow.
The ship crew were more friendly and accommodating to white people. ...
This was our first time on a cuise after just getting married and will definitely be our last with this cruise line. We were treated so badly by the staff as if we didn't pay to enjoy the same amenities as everyone else. They operated at a very basic level in addressing the many issues we had onboard. We dealt with a great deal of harassment from people asking personal questions about my culture ...
This cruise was my first and Mighty be my last. I experienced alot of racism and lack of respect from the Windjammer dinner staff. When trying to take my food out , they would like to stop me and my family , but let others walk out with 2 or 3 plates in their hands. At one point they even had a devider in the middle, it looked like segregation. The food was a 2 out of 10 and they topped it off ...
There were only three people on the entire ship that made me not want to jump overboard and swim back home!
1. Ron: the bartender in the Schooner bar
2. Raniel: the piano player in the Schooner bar.
3. I know I said three people but now that I think about it, I’m the third person… I’m not a really good swimmer
The showerhead was broken and shot water out at me like a fire hydrant. ...
I chose this cruise line thinking it was a great deal for 11 days. In actuality the deal wasn’t worth the horrible experience. The crew, food, customer service, and cleanliness was unacceptable. I wouldn’t refer anyone to this ship. I thought this ship was family oriented and that was not the case. The crew was extremely rude to my children. The rooms was dirty and when they did get cleaned they ...
I have never been on a cruise before and me and my family decided that it would be a good time to final go on one. We were on the Grander of the seas. You would think after you pay that amount of money that you would be treated with respect at least by the staff. They were extremely racist. I would sit in the windjammer/food area and the servers would ask my family to leave so they can clean, but ...
Having never been on a trip outside the country - let alone a cruise ship - this was a very distasteful experience to have gone through. The experience was not what I was expecting at all. When you first arrive, the spirits and hospitality are high beyond the roof. What felt like by the third day, the atmosphere and attitudes of plenty of the staff members have shifted. There was always a rush to ...