48 Royal Caribbean Grandeur of the Seas Cruises for the Disabled Cruise Reviews

This cruise was not luxurious, enjoyable, or accommodating after working hard all year to pay to have a week of relaxation and a good time. A list of things that need serious improvement: • The food - The meals on this ship were ... Read More
This cruise was not luxurious, enjoyable, or accommodating after working hard all year to pay to have a week of relaxation and a good time. A list of things that need serious improvement: • The food - The meals on this ship were less than sub par. I was highly disappointed in the options and the execution of the food. I can cook better than these supposedly trained chefs. I can promise you, the lasagna tasted exactly like Chef Boyardee right out of a can. Every vegetable served on the plate were essentially raw. The portions were never the same, even for guests sitting at the same table. The food was always cold. I always felt like it had sat out for some time before being served. The buffet was the best option for breakfast and lunch—there was better variety and the food was actually decent. On lobster night, a couple of members in my group decided they wanted an entire lobster and were willing to spend the additional $30. The lobster came out with nothing but the carrcus and a small bit of meat on the plate. The lobster tails had more meat in them. It was a waste of $30. • Cleanliness - Oh my goodness. The cleanliness on this ship needs to be investigated. On multiple occasions, dishes were dirty: lipstick on water glasses, the previous day's meal on silverware, pulp dried in water glasses...etc. One of my family members ended up with a virus from the unclean utensils and dishes. Also, the public bathrooms were not kept clean. • Sugar free dessert options - while the desserts were decent, when eating in the dining room for dinner, there was only one option for those with dietary restrictions compared to multiple options for those without dietary restrictions. Some of the sugar free desserts at dinner were just practically inedible. • Technology - There was no app available for large groups to communicate through. The option available was to spend approximately $15 per person/per day. There is absolutely no way I was going to pay for that. Read Less
Sail Date June 2019
Background information: My husband and I are in our 80s, and I use a small mobility scooter to help me get around. This was a cruise to celebrate our 60th wedding anniversary with our four children. This was Bob's 19th cruise and ... Read More
Background information: My husband and I are in our 80s, and I use a small mobility scooter to help me get around. This was a cruise to celebrate our 60th wedding anniversary with our four children. This was Bob's 19th cruise and my 30th cruise overall. It was his fifth and my sixth cruise on Royal Caribbean. We booked this cruise everyone could get off work on those dates and because it went out of Baltimore to Bermuda, and we always love to go to Bermuda. None of our children had seen much of Bermuda, so it was pretty new to them, and two of them had never been on a cruise before. Embarkation - One daughter came a day early and stayed an inner harbor hotel. She Ubered to the port. One daughter was driven by her husband. The third daughter's family flew in and stayed in a hotel near the airport. Our son drove up from SC and stayed in the same hotel. He took them all to the ship. Bob and I drove up from southern Maryland and arrived at the cruise terminal about 11. Check in was pretty quick. But we could not get into the room until 1:00 and the dining room was not open which meant everyone had to eat lunch in the Windjammer with all their luggage. This was NOT a good experience. I was supposed to have on-board credit, and it was never added to my account I thought the muster drill was kind of sketchy. They held it out on the deck (which meant that only about one in eight people could see because most people were behind another person). It was outside even for the people in wheelchairs, walkers and scooters. Unlike some ships who do the muster drills for the mobility challenged inside. Some people have a problem standing for that period of time. Ship: We have sailed on this ship before and it is a nice smaller ship, although it is quite noisy. There is always loud music in the atrium. One of the girls did the climbing wall and that was fun. There was a group on board and some of their meetings would close the Solarium or other venues. Two of the elevators were out of service for the entire cruise. The internet was the worst I have ever had on a ship. I could not post any photos because it was too slow. I could not even play a game of solitaire without having to turn the modem back on and log on again. We wanted to play dominoes and could not find a table anywhere that was big enough. Activities: There were scavenger hunts. We did trivia and had a good time with that. They had Harry Potter Trivia, Friends Trivia, and Pub Trivia in addition to regular general trivia. There was also Pictionary. Some of the group did Karaoke, and that was fun. My son-in-law tried to play Bingo, but he missed marking one of the numbers and then when he marked it and had Bingo, they said it didn't count because he didn't have the last number called. The Family Feud game was very poorly done. We didn't go to any shows and those of us that did weren't very impressed. Service was good. Our children commented that the bar service was particularly good (they had the drinks package) Our cabin steward did a good job and kept the cabin clean. We had a group photo that were taken on the first night. I decided that one of the group was good and we should get one for everyone. Everyone was good except one daughter who had her eyes closed in one of them. So I ordered four of the good one and one of the one with her eyes closed. They put that we should come and get the photos at 8 the next night and they were closed then. When we actually got the photos, they had done it the wrong way. 4 with her eyes closed and one with her eyes open. Dining: The Windjammer buffet was absolutely not an option for me. The labels were over my head and I could not see them from the scooter and I could not reach some of the food. Occasionally someone would offer to help me, but usually I had to get my husband to get me food. There were some times when it was not possible to get any food. For example, earlier than 6:30 am, or between breakfast and lunch in the Windjammer. They did a good job with the various allergies in our group (gluten, peanuts, lactose). In the main dining room, we had a nice round table for all of us on the first night (My Time Dining). We went to Chops the second night, and we were never able to get that good table again. We would get to the dining room as it opened and there was already someone seated at that table. Instead we had to have a long table which meant that we couldn't really talk to the people on the ends of the table. We mostly ate breakfast and lunch in the Great Gatsby. I like the chopped salad at lunch, and one afternoon, Bob had just shrimp and ice cream. The dinner at Chops was good - they did the sides family style. Port & shore excursions: I did not take any excursions because I have been to Bermuda eight times previously and I had booked a private guide. It was absolutely ridiculous to keep people not on excursions from getting off immediately. My children liked the Hidden Gems Tour and the Crystal Caves Tour, and one of them (who brought her bicycle) did some of the Railway Trail. Disembarkation: Very quick and easy Summary: We were able to do a lot of family activities and we had fun together. Bermuda was, as always, beautiful but our time there was too short. A five day cruise is just not long enough. I think two of our daughters are coming back by airplane and staying on the island Read Less
Sail Date June 2019
We took the train from North Carolina the day before and stayed at the Holiday Inn Express across from the Casino. The hotel was clean but unremarkable. We were pleasantly surprised to see others who would be sailing with us there along ... Read More
We took the train from North Carolina the day before and stayed at the Holiday Inn Express across from the Casino. The hotel was clean but unremarkable. We were pleasantly surprised to see others who would be sailing with us there along with at least one Pinnacle couple. The shuttle from the hotel was already full for the early times so we decided to Uber it over. Less than $20 with tip. As we were arriving some of the folks from the previous sailing were still milling about and looking for their rides. The site did not have a lot of signs and we had to carry our checked luggage over to trams to be loaded. Since we were so early, we grabbed a bench outside and less than 15 minutes later someone got us and we went through security and to the check-in process. Mostly painless, but the brace on my wife's leg seemed to puzzle the security people. Still, we were one of the first checked in and shown the suite lounge. In the lounge, we were joined by some others including a nice couple cruising by themselves without their kids and family. Hi Tim and Tracy! We joked about the "difficulties" of getting to the port but agreed this was a smooth process. After about 15 minutes, they came and got us. As I mentioned, my wife had a knee brace from a broken leg and we got to enter the ship from deck 1 and not have to use the gangway. A nice option for those with mobility issues. At 10:03 we were on the pool deck and heading for the bar. We had the deluxe beverage package and wasted no time using it. It was a bit of a splurge, but we checked prices and got a great deal. In my opinion, the package is great because it offers you the ability to not worry about getting a drink. We waited for the Windjammer to open and called family and friends to let them know that vacation had started and they wouldn't likely hear much from us except pictures on Facebook of us having a good time! The food in the Windjammer was always good and varied. Most of the times the crowds were not too bad except at the made to order egg line. My wife mentioned a couple of times that the food was a little cool. I didn't think that myself. We split our breakfasts from the Windjammer and the main dining room. The Windjammer is more convenient, but we like the fact that you can sit with different people each day and have some great conversations. We did Mytime dining and had the same waiter and assistant waiter (Michael and Derick). They were wonderful and took amazing care of us. We skipped dinner on the first day in Bermuda since our tour got back late and ate at Giovanni's one night, but our MDR experience was outstanding. We hadn't eaten at Giovanni's before since my wife doesn't eat pasta, but we did it this time because I had to try the Pasta Carbonara. It was good. I did try small portions of several portions of pasta as well as shrimp and my wife had a filet. All was very good and we agreed that we would have to eat at Giovanni's again. We loved the entertainers that we saw, but we were disappointed by the ruckus in the comedy show the last night. We weren't there, so I'm not going to go further into it. There were some very talented guests and the karaoke performances were great. We actually gravitated to the Schooner bar by the end of the cruise. At night, we were entertained by the piano player, Danny Burgess, he was great at pulling the guests into his performance and even got several ladies to sing along clucking like chickens including my wife. He is out of Texas and had to fill in for Giovanni who got sick the cruise before ours. If you get a chance to hear Danny, don't pass it up. On Bermuda, we did a private tour with another couple with Quinton Bean and got an amazing tour of the islands and their history. The only complaint I have is the fact that we didn't dock until 2 PM and much the island slows down or shuts down in the late afternoon. It didn't help that we got there on a Saturday. Sunday was even slower and the weather was bad - nasty storms and lightning. We planned on going to Horseshoe Bay, but the weather kept us at the dockyard - most of which was closed. Nassau was Nassau, nothing remarkable. On Coco Cay, we rented a Chill Island Cabana(Oceanfront when we booked it). They revamped the cabana area with the whole Perfect Day relaunch. It was still a great time and having the nice calm cove with all the fish was great. For the right price, I'd do it again. The best part of this cruise and was the core group that was part of the Roll Call page. We had a meet and Mingle hosted by John and Katrina Blair and some of us did an impromptu cabin crawl. Definitely some ideas for future cruises. We do junior suites but are now on the lookout for aft view JSes and good prices on full suites. We have sailed on Grandeur before, but will she has aged some, you'd not be able to tell by looking at her and the crew and service are still the best part of a trip on "Lady G"! Read Less
Sail Date May 2019
Background information: I booked this cruise with my recently widowed sister so that we could have some sister time together. It was her first regular cruise (she did one previously with Tauck) and her first time to Bermuda. It was my ... Read More
Background information: I booked this cruise with my recently widowed sister so that we could have some sister time together. It was her first regular cruise (she did one previously with Tauck) and her first time to Bermuda. It was my 27th cruise, and my 7th visit to Bermuda - my third on Grandeur of the Seas. I was 80 years old at the time of the cruise and I use a mobility scooter to get around. The scooter easily folds into a small light package, but my (younger) sister fell just before the cruise and sprained her wrist so while she could fold the scooter, I didn't want her to have to do so. Travel to embarkation port; Normally for embarkation in Baltimore, we drive up and stay at a hotel which offers free parking, but for this cruise, my sister came down to Baltimore on the train the day before and my husband Bob was dropping us off and picking us up. On embarkation day we drove straight up to the Cruise Maryland terminal and got there about 12:30. They gave Bob a big orange window sign that said Drop Off and we gave our two bags to the baggage men. Bob put together the scooter, put the red duffel with the scooter charger underneath the seat and my computer bag on the back and I put my pocketbook under the seat and he bungie corded my cane to the front of the scooter, and we got in line. (My sister just had a large pocketbook) Embarkation: My sister had to put the red duffel bag, my pocketbook and the computer bag, plus my camera and my cell phone through the scanner and then they were going to pat me down. She started to load stuff back on the scooter before they got to me to pat me down, and they reprimanded us for that and made the red bag go through again. Then we got to where we gave them our passports and our set-sail passes. The lady had a problem that my passport says my name is Rosalie Ann (with a space) and my registration says RosalieAnn without a space. She said she had to get that changed, and the confusion, she forgot to photograph us. We got on the ship at deck 1 with the wheelchair people instead of going up the ramp, but when we handed our cards to the lady at the entrance, there were no photos on them !!! So she took our photos there. God knows what they look like. I took off my hat and my hair is probably all on end. I guess it is fortunate that no one sees them except the ship company. The lifeboat drill was out on the deck and took a long time. They put all the people on scooters or with wheelchairs in one section so I could actually see what was going on, but on other ships, they do this drill for the handicapped people indoors so the people with them can sit down. Ship information: Grandeur is a smaller ship, which I appreciate. The only complaint I have about the ship is that it is very noisy. The music in the atrium is LOUD. If I were not already partly deaf, I would be after spending any time in the atrium. The internet connection was quite good in our cabin but I had signed up and then canceled and signed up for a different package, so I got two computer cards at embarkation. The man in the computer lab was excellent at straightening this out. The elevators were pretty quick and I didn't usually have a long wait, but I always had a hard time when I got off the elevator in figuring out which way to turn to get to our cabin. My sister quite liked the spa. We both swam in the spa pool which was nice and warm (it was salt water). I loved the spa pool, but for my sister the pool was 5'4" deep - too deep for her to stand, and it made it hard for her to keep the splint on her hand out of the water, so she mostly went up there to sit and read as it was warm and quiet up there. The library is pretty useless. We looked to see if they had a backgammon board, but they did not and the library is right off the atrium so it is very noisy. The band that played in the atrium was quite good and they played classical music in the afternoon which was nice and not as loud as at night. The climbing wall was sometimes closed because of the wind conditions, but we weren't going to be doing that anyway!! The ship made good time to Bermuda and probably could have docked at 2 pm - the five day cruises arrive on the second day at 1 pm. But they took the long way around the island instead of just going straight in and the reason for this was apparent when we got around to King's Wharf. Disney Magic was still at our spot on the pier. So we had to wait until the tugs pulled her off the pier before we could dock. We did not get docked until 5, and the Craft Market was closed by then. That was a waste of time we could have had in Bermuda Activities: I did not do any of the regular scheduled activities such as bingo or trivia because I was too busy talking to my sister. We haven't traveled together just the two of us (without husbands or parents) since 1964. There were two formal nights. One was the first sea day and the other was the day before Halloween. Since Halloween was the last night on the ship, the cruise director scheduled the Halloween costume parade on the second formal night so that we would not have to be packing and doing costumes on the last night. This worked REALLY well. My sister was Red Riding Hood and I was Grandma after the wolf ate her. There was a great parade of costumes with prizes. The only problem with this was the noise - the music was played so loud that you had to yell in someone's ear for them to hear you. Cruise Critics meeting was on the first sea day and they had munchies and drinks and a nice raffle for prizes. I think they should have people introduce themselves, but RCCI does not seem to do that. There was a meeting for Platinum and above at 10:00 and I had to leave breakfast (because service was slow) in order to get to it and I was 15 or 20 minutes late. The Captain and the Cruise Director spoke to us and told some jokes. All the heads of the departments were introduced and each said where they were from and thanked all of us for sailing with Royal. They had an award for the couple who were Pinnacle Plus (more than 700 days cruising) and also a Crystal award for another couple. Entertainment: I didn't go to any of the shows or lectures, but my sister did and she liked them. Some of the shows were broadcast on the TV later Dining: We went up to the WIndjammer for lunch on embarkation, and never used it again. I can't hold a plate and a glass and still run the scooter and there was no one to help at all. The labels and some of the dishes were over my head, so my sister had to get me something to eat and drink. It is perhaps unfair to judge the Windjammer on the basis of embarkation lunch, but we never went there again. For dinner, we had My Time Dining and we got a nice table for 10 at 5 pm which we had for the rest of the cruise thanks to the guy assigning the tables. Service there was great. The quality of the food was sometimes good and sometimes not so good. The cakes tended to be dry. There was one lobster night which also included strawberry soup (very good) and baked Alaska We used Izumi one time. Japanese food is not my "cup of tea", but my sister who often eats Japanese food and is a better judge than I am liked it very well, and thought that the prices were quite reasonable. My sister also like the Ben & Jerry's ice cream Since we were not using the Windjammer, we always had breakfast in the MDR. Service was quite slow. It did not matter if you ordered the Express Breakfast or the Special of the day - it was the same as far as speed went. They had a buffet set-up for fruit and cold cereal but my problem with this was the same as with the Windjammer. One morning was Chocolate morning, and the chocolate bread was delicious. If we wanted breakfast before the MDR opened, we had Room Service. A hot breakfast it is $7.95 extra plus a 15% tip, but if you don't get a hot breakfast (by which they apparently mean eggs), it is free. So we ordered oatmeal and tea and English muffins for 6:30 to 7 and a wake-up call for 6:30. At 6:20 I got a call that breakfast was coming. He needed two trips because the hot water for the tea would not fit on the tray. The tea was hot but the English muffins were barely warm and ditto the oatmeal. I ate mine, but my sister didn't want just barely warm oatmeal. The second day in port we just had yoghurt, fruit and tea from Room Service. Lunch in the MDR also has a buffet section for a chopped salad which I hesitated to use because I thought I would have a problem doing this on the scooter. On the last day at lunch I did try it and it was excellent, but I did have to carry my plate back to the table myself. On other ships when I have done this, one of the servers carried my plate back to the table for me. Shore excursions: I booked two excursions for Sunday which I thought I could reasonably do on a scooter and which would give my sister a good overview of Bermda. One was the Bermuda Aquarium Museum and Zoo (BAMZ), and the other was a boat tour of the island both listed as Easy. I had booked a private guide for Monday. The excursion desk switched the BAMZ tour to Monday, so we canceled that one. When I got the tickets for the boat tour, it said that people must be able to walk and climb steps. That was NOT on the excursion write-up on the website or on the printed information about the excursion. I can walk a little and if I have to I can climb steps but I decided to cancel this excursion too. I talked to someone who took it and she said that the boarding ramp was a narrow shaky plank so it is probably good that I canceled it. Instead we booked little red train (The Scenic West End Trolley) and that was scheduled to meet at 9:15 for an hour tour. We thought maybe we could go to church afterward. They said that I could not take my scooter on the train (although I really could have done as there was space for it folded up), so I decided that I would leave the scooter on the ship on deck 1. They offered me a wheelchair so I took it to the end of the ship where there was a little tent with seats and we sat there. But 9:15 came and went and we did not see the little red train. The lady that said she would come and get us when the time came, did NOT come and get us and when I finally saw the train out about 400 yards from me she had already gone past. So with great difficulty, I walked, stopping at each bollard to rest, and finally got to the street where the train was and collapsed into a seat where the taxi drivers wait. It came around the corner to us so I could get on. By now it was 9:40. The actual tour was nice. The driver (Sidney who was 92 years old) explained a lot of Bermuda history including how they built their houses and how the roofs are configured to collect water. He said when modern houses are build, they dig a big hole as big as the largest room, and then line it to make it waterproof. That acts as a cistern and they build the house on top of it. He went out of the dockyard and all the way to Somerset Parish. We had thought that we could get to church after the train ride, but we did not get back to the dockyard area until about 11:30 and then instead of taking us back to the ship he let us off at the Clocktower Mall. This was not acceptable - I could not walk back to the ship and I couldn't stand and wait for the free train to get back there either as I would still have had to walk quite a distance from the free train to the ship. Independent Activities in Port: After the excursion driver dropped us at the Clocktower Mall I hired a taxi [Conrad Albouy (441-334-8796)] for $50/hour and we went to lunch at The Swizzle and to the BAMZ. Then on Monday I had a guide my husband and I had used before [Lewis Foggo email: lewis_foggo@hotmail.com]. He gave us an excellent tour. He showed us where the ship logos that had been painted on the walls in the dockyard were erased by the Americas Cup people. We saw a lot of beautiful beaches and overlooks. He showed us a property for sale They want $695,000.00 for 0.28 acres (a little over a quarter of an acre). There was nothing on it. He said no one had bought it because they were asking too much money. He took us up to a fort on a hill, and we went to St. David's Lighthouse. We even got to see the ducking in St. George which I had never been there in time to see before. Service: Our room steward was very good and gave us ice for my sister to put in the ice bag for her wrist. The service in the MDR at dinner was very good. Breakfast service was cheerful but slow. Disembarkation We got our disembarkation tickets and times in the stateroom on the 29th. On November 1st we are to get off between 9:15 and 9:30. (Green 21) - the next to last time. I went up to ask about it. The customer service desk estimated 45 minutes to get our bags and get out to be picked up, which would be about 10 am. She says that my husband Bob who is picking us up will only be able to wait for a couple of minutes. Since he will be driving 100 miles to pick us up, and we are not really sure when we will be off the ship, this might be a problem. I thought Bob would leave about 8 to get there at 10. But I was worried as I had not heard from him for the whole length of the cruise. So about 6:45 I tried to call and got the answering machine each time. Eventually I called our daughter in Texas because she said she would check on him to be sure he wasn't doing the back house roof (which he was) when he was home alone. She said he hadn't seemed to be getting my emails. (He said later that they had all gone to spam). We vacated the cabin and went to breakfast about 7:45 with the carry-on luggage (for me this was my computer bag and my pocketbook and cane as I had sent the red bag with the charger down with the suitcase and my sister just had a large purse). We both got the Express breakfast, which still wasn't very express.They had told me that they would announce disembarkation numbers in the restaurant, but they did not. So when we finished breakfast they were up to #17. We went and sat in the library with a couple people who were B2B. We were supposed to wait on deck 6 but then I would have had to get an elevator up and then an elevator down. I turned my phone on and we got in line a little after our group was called about 8:55. At 9:15 we were still in line in the atrium (there was some hold-up downstream) and Bob called that he was there. They would let wheelchair people get off on deck 1 (where we had gotten on), but I saw no reason to do that as I knew from previous experience that getting an elevator down there would be the hard part. We inched our way down and through the walkway to the terminal. There was a large man/boy ahead of us carrying two small bags and he kept trying to sit or lean on the HVAC systems which were posted NOT to sit or lean on and which had benches right next to them if you needed to sit. Went through immigration (there was no customs to go through), and then went to find our bags. Bob usually finds the bags and brings them to me, but my sister was not so organized. I put the red bag on the scooter and then we found my bag, but my sister had found her bag and then lost it again (It was black like all the other bags and she has not apparently learned Mother's trick of tying some colorful thing to the handle) Then we went outside and the cars picking people up were all by the fence out by the road. Bob was there. He was able to wait for more than a few minutes. He took my sister to the train station and then we drove home. Summary I enjoyed the cruise and I always enjoy Bermuda. But I don't think I have converted my sister to cruising. Read Less
Sail Date October 2018
We loved the ports! But the wait staff and crew were amazing. Food was excellent! Greeeeaaaat foood Omg! Service was definitely an A+. I would recommend these ports and this trip. Also disembarkation was so easy and smooth. My dad is ... Read More
We loved the ports! But the wait staff and crew were amazing. Food was excellent! Greeeeaaaat foood Omg! Service was definitely an A+. I would recommend these ports and this trip. Also disembarkation was so easy and smooth. My dad is handicapped and we had no issues at the ports except one which was bar harbor, because there were tenders. But a great trip overall. My family and i enjoyed thoroughly! The kids enjoyed also. We took a 1 and 2 year old. I had my concerns about safety originally because they are so active. However, that proved to be unnecessary worry as there were no hiccups. As soon as we boarded, my mind was immediately at ease. Kids enjoyed their time, in and out of the pool also. Lifeguards always in duty. I could be worry free. Great food! Great service! Great staff! Great trip! Loved and enjoyed soooo much! Read Less
Sail Date August 2018
Very enjoyable. Service was exception. Every aspect was the highest in quality. Dinner service allowing “my time” dinning was an exceptional feature on Royal Caribbean’part. Our waiter Yogesh, was exceptional an “over the ... Read More
Very enjoyable. Service was exception. Every aspect was the highest in quality. Dinner service allowing “my time” dinning was an exceptional feature on Royal Caribbean’part. Our waiter Yogesh, was exceptional an “over the top” in the service he provided. He went beyond what would be expected in addressing our concerns. Food quality was exceptionsl. If an item was not on the menu, the dining staff would go out of the way to accommodate us. Entertainment, the shows, were “over the top” in quality, far exceeding what we expected. The comedian show was the best I ever seen. The quality exceed many of the shows we have attended on broadway. The two Shore excursions offered by Royal Carribean that we took were of exceptional quality. The entertainment in the Centrim was exceptional. The Embarkment and did-embarkment process was far more efficient that we had experienced on prior cruises with Royal Caribbean. Read Less
Sail Date June 2018
The positives abound: Great to leave out of Baltimore and have a "Goldilocks" cruise experience - Everything was "just right" - not too long/short at sea, in port, excursion times, bar prices, the lot. All the staff ... Read More
The positives abound: Great to leave out of Baltimore and have a "Goldilocks" cruise experience - Everything was "just right" - not too long/short at sea, in port, excursion times, bar prices, the lot. All the staff WITHOUT EXCEPTION were friendly and supportive. Amazingly, even the kids cruising were all well-behaved. Will not be our last cruise with this line. Casino notes: Low-limit blackjack pays 6:5 vice 3:2 with no double down after split, cannot get even money on blackjack. More experienced players will play $25 tables with 3:2 blackjack payouts OR play single deck late at night if few are around. Good mix of slots, small area also exists for non smoking players. Roulette was great! $5 bet minimum on 1:1 and 2:1 outside spots, $5 minimum inside on numbers at $1 chip levels. Can play all day at $5 or $10 per spin. $2 mimosa specials at 10 AM. Next time I will play in a tournament. The Bermuda Dollar is on par with the US Dollar. Great "tip" to become memorable: We had fun bringing $200 in crisp new $2 bills and spending them whenever possible, including tipping the staff and excursion driver. Special need meals are more than just the obvious. I found I could have had Indian cuisine as a sit-down dinner option had I asked (no, I am not Indian but like the food). We even skipped a plated meal to take advantage of "Indian night". A wide variety of foods at Windjammer to meet the American, European and Asian palates. All rolls and donuts made fresh daily. Only one "complaint" made to the staff: There was insufficient handicapped tables and seating in the Windjammer. We made the restaurant manager aware of this and hopefully this will be addressed, otherwise next time we will just take the meal on deck and sit at the outside table (weather permitting". Read Less
Sail Date June 2018
I absolutely love this ship! It's small, which provides a level of intimacy that you don't get on the big ships. You bond with the crew and they become family. They have always bent over backwards to make our vacations the ... Read More
I absolutely love this ship! It's small, which provides a level of intimacy that you don't get on the big ships. You bond with the crew and they become family. They have always bent over backwards to make our vacations the best ever! Remember though, you get what you give. If you treat them with respect and and kind you will get so much more than the norm! Leaving from the port of Baltimore is so easy and convenient. No flying required. Cabins are clean and neat! Dining is amazing! If you walk away hungry it's your own fault. From the eggs to the lobster the food is the best! There are so many activities that you can't get bored. There are things for kids to the elderly. I highly recommend this ship, RCI and the port of Baltimore for your next cruise. 12 days is a lot to pack for. Being able to pull up, have a porter take your luggage, park your car, walk into the terminal, register, then walk onto the ship... No better way to travel! Read Less
Sail Date March 2018
The grand mother recommended the cruise with Royal Caribbean. The good food was great the staff where friendly the room attendant was great the waiter in the dinning room was great. The bad 2 broken hot tubs, Broken ice cream machine, ... Read More
The grand mother recommended the cruise with Royal Caribbean. The good food was great the staff where friendly the room attendant was great the waiter in the dinning room was great. The bad 2 broken hot tubs, Broken ice cream machine, unwashed windows, and rust abounding on the exterior of the ship. Now the Ugly I dropped my children off at the teen center on the ship for a "in room scavenger hunt" as described in the teen flyer. I come to find out it was a all over the ship scavenger hunt how easy at 10 pm. at night would it be for teen to be abducted and raped and thrown overboard? Brought the issue to guest services it was never addressed!!!!!!! More ugly RC claimed a port of call at coco cay which I hear from others frequently is cancelled so they flat out lied and offered no other port of call. Last of the ugly Shore excursions were great but very short not a good value. Read Less
Sail Date March 2018
As a first time cruiser, although I asked experienced cruises and read a lot about cruising. There are many things that you are not sure if until personally experienced. First, getting on the ship, a lot of unknowns. Felt a little cattle ... Read More
As a first time cruiser, although I asked experienced cruises and read a lot about cruising. There are many things that you are not sure if until personally experienced. First, getting on the ship, a lot of unknowns. Felt a little cattle hurdled to the buffet area since the cabins and many other areas were not ready. The buffet was very crowded and difficult to find seating. We had a large group, 6 with a handicap. There were many large tables, a lot occupied by a small group. People will sit and keep their seat even after done eating until the cabins are ready. Once the initial rush over, and cabins open, it was much easier to move bout the ship. Booked a window cabin. The cabin and bathroom was nicer than I expected except the sink. It was a bowl sitting on top of the very small counter and the faucet was very close the the edge of the bowl, making it virtually impossible to get both hands under the running water to wash at the same time. The beds are two singles pushed together. They need to be replaced. Used and uncomfortable. When you looked at the beds, it was like two "U" next to each other as they were very worn down and sagged in the middle. There seemed to be plentry of storage for our clothes and personal items. I did get the over the door shoe organizer which was great. Dinned in the main dinning room, cafe, Starbucks, and the buffet. The food was average. The buffet selection was huge for all meals. More over quantity than quality. There were a few dishes that I felt were very good. The "catch" of the day everyday in the main dinning room was salmon. It was very did, but everyday? Did not enroll in an shore excursions. Planned our own and was able to do many things and felt it was a cheaper way to go. Exiting and returning to the ship was very easy. Our group was part of 82 fellow cruises for a line dance cruise. It was great, we danced everyday. One room that was reserved was great, hardwood floor and could accommodate everyone. The other was too small with a slate foor. Only about 1/4 of the dancers could dance at the same time. Did not attend many activities on the ship because of dancing. However, did get lured into the shopping events and information sessions to get a free item. Found out it was just a money maker for the ship and will not waste my time again. Be aware of "information sessions". The ship has a few designated smoking areas. I am not a smoker. One area is on an outside deck under the top deck, so the smoke lingers in the area. It was disgusting at times, want to go for a walk outside and sell the sea breez and end up coughing on smoke. The other area is in the casino. I'm not a gambler, however, would have tried a few games if it was not so smokey. The casino is adjacent to the open atrium. At times, you could smell smoke on any floor the open atrium area. It was very disappointing. Especially since it was a nice p,ace to sit and chat, look outside and watch the entertainment on the lower deck. Disembarkation was a little misinformed. Yes, they ensure you have the information about the process. Luggage outside your room by 11 pm, however, if your trying to sleep, after 11 for a few hours the staff are moving the luggage and walking up and down halls bumping walls and doors. Morning of, is similar to boarding, crowds running to same place. Understand, the ship is now closed for you in all areas since they are getting ready for the next customer. After the rush for breakfast and the initial scampering around, there seems to be some confusion and unexpected waiting. So, you sit in your designated area and wait to be called. Impressed with the patients and helpfulness of all staff. They always had time for a smile and a quick chat to make you feel welcome. It was evident that customer service was an important part of the training for them. Overall, for a first cruise, I enjoyed the trip and felt it was a good value for the price. Read Less
Sail Date February 2018
Group of family/friends goes on cruise annually. This year we were faced with norovirus, high seas, a mechanical break down and an unanticipated extension of the trip. Was impressed with crew as they dealt with the norovirus that ... Read More
Group of family/friends goes on cruise annually. This year we were faced with norovirus, high seas, a mechanical break down and an unanticipated extension of the trip. Was impressed with crew as they dealt with the norovirus that someone brought on board. None of the 12 in our groups was affected, and am sure it was because of crew's attention to "washy washy" details. Was disappointed we did not get to Coco Cay. One of our favorite places to be. But rough seas kept us in Nassau for safety reasons. The amazing crew kept us happy, well fed, and entertained during the "adventure" of losing the starboard steering mechanism. We had an extra 2 days added to the cruise while the ship was repaired. Huanxiu was an amazing wait staff. She always remembered preferences and names, and made our dining a treat. The cabin staff was great in managing a group with 2 disabled travelers. Trivia -- had a great time with the crew. Read Less
Sail Date January 2018
We chose this cruise because it's a quiet time before the Christmas cruises The price for our Ocean view cabin was also great. Embarkation - RC texted us the day before advising that the ship needed extra cleaning, so they ... Read More
We chose this cruise because it's a quiet time before the Christmas cruises The price for our Ocean view cabin was also great. Embarkation - RC texted us the day before advising that the ship needed extra cleaning, so they asked us to arrive after noon. That meant that some passengers must have come down with the Norovirus, but there were no reports of this in the news. It didn't bother us getting there later because you can't get to your cabin until 1 pm anyway. We arrived shortly after 1 pm and were directed to drop off our luggage and then park our car. We wondered why we didn't have to pay for parking beforehand, thought now they were collecting at the end. There were no handicap parking spots left, but we were lucky to get a spot near the terminal a few rows down. Once inside we were given the health forms and not directed to the handicapped line, but to the full Diamond line. I Wondered why as it was obvious I had a walking handicap , I use a cane and am legally disabled. It didn't seem to matter to the terminal folks. At least the Diamond line was only about ten people, the regular linewas hundreds of people waiting. I guess they ignored RC's advice to come late. Finally we were checked in, and again we were directed up the ramps instead of the handicapped entrance. I thought it would be only two or so turns of the ramp so I didn't say anything, I should have. For me it was horrendous. By the time I was on the fourth ramp, my legs were screaming at me. I slowed down much to the dismay of passengers following me. Some rudely pushed around me, some almost knocking me down. When I reached the next corner, I stepped aside so people could pass. I heard rude comments as some scampered by. Not a pleasant experience. When I finally arrived at the top I complained to one of the officers, he shrugged his shoulders. I went immediately to our cabin and crashed. Embarkation - FAIL Our cabin, an ocean view on Deck two was fine. We immediately moved the fridge from inside the spot for the desk chair to the closet. Why they don't do this automatically astounds me. Once that was set, we could sit at the desk. I had filled out their special assistance forms online and everything I asked for, the fridge, extension cord, sharps container, etc were in the room. When our state room attendant came by I asked for extra pillows, towels, and removal of that tiny table. Sabich immediately complied. He kept our cabin perfectly, no complaints at all. This cabin, 2106, has a divided window, with an acrylic cover to help insulate it from the cold. Climate control was fine, we really didn't have to adjust the thermostat at all. The bathrooms are small but serviceable. Being on Deck two the smell of sewage came up from the shower drain for most of the trip. I think next time I'm going to bring something to seal that drain when it's not in use. Still, by keeping the bathroom door shut, we kept the door from permeating our cabin. The Grandeur's showers still have a curtain, one that latches onto your body like a bloodsucking leech when taking a shower. Ugh! Oh, and one me when I turned around to detach the leech, I inadvertently knocked into the shower shampoo holder. Well it went flying to the floor and I grabbed it quickly to prevent all the shampoo from spilling. I tried to reattach it, but was unsuccessful. One thing I noticed, the cabin was extremely quiet. This was our fifth time aboard the Grandeur, and it was our quietest cabin. Cabin - Pass - B for its age and shower curtain leech. Dining - We ate breakfast at the main dining room as well as the windjammer. The windjammer, if you didn't get there early, was crowded, as we had a full ship. There were 90 kids, but most times were supervised by their parents. Food was better then three years ago. Lunch we had in the windjammer, unless we skipped it. We're experienced cruisers and know that when we eat big breakfasts, to skip lunch. Dinners were usually in the MDR and sometimes in the windjammer. Again the food was excellent. Always hot, moist, and not dried out. We opted to not eat in the specialty restaurants this trip. We did notice that Izumis was always empty. I predict this spot will disappear in the near future, as on many of our cruises, four this year, izumis was always empty, no matter the ship. (Brilliance, Vision, Jewel, or Grandeur). Dining - pass, B+ Activities - the ship was full. I opted to read in my room or spend time in the casino. I didn't see any lectures, and considering we had six sea days, I thought it odd. I read a lot. Pass Entertainment - we didn't go to many shows. The ones we did I was disappointed. The singer's, usually excellent, were only mediocre. The dancers were however, first rate. The headliners were forgettable. I don't recall any of them and we don't got off the ship 8 days ago. Pass. C+ Fitness and Recreation - I advise everyone to take advantage of the free steam room and sauna on the Vision Class ships. Always excellent and the showers in the men's locker room were better then my cabins. I took most of my showers there. Pass - B+ Shore excursions - We stopped doing RC shore excursions. We found them expensive as well as disabled unfriendly. RC does not enforce front handicapped seating on their buses, shuttles, or excursions. I used to ask people in the front row to move, but stopped after encountering passengers who don't realize the difficulty disabled passengers have maneuvering down tiny aisles. So, no more RC shore excursions until they make them handicap friendly. Shore excursions FAIL Ports of call We stopped at five ports St. Thomas - shuttle downtown. Open air, no aisle. Not much to the downtown area. Some shops were recently opened. We had hoped the r e was a cheap way to get to a beach, but no. Fail Antigua - nice town. We were going for a beach day, but the morning of my back began spasming. We opted to visit the town. Interesting old church and shopping. Pass St. Lucia - found a tour agent in the pier shopping area. Spencer tours. Sixty US for a boat trip down to Souffiere, trip to volcanic hot springs and mud bath, trip to waterfall, then back on boat to trip to beach and barbecue lunch. Was great, though at the beach there was no where to sit and eat. And since the beach was really a resorts, the resort security kept an evil eye on us all the time we were there. I'll give Spencer a B. Great price, and no extra costs. St. Kitts - been here before. We walked around town and enjoyed the local sites. Pass. St. Maarten. We were the first RC ship to visit the port since the hurricanes destroyed most of the town. Damage can be seen everywhere. Local shopkeepers were desperate. We stopped in the local casino. Much better then onboard where ones money gets sucked away quickly. Pass. Barely. Casino on board. Too many smokers just hanging out. I had to ask many times, if they were playing a machine. RC needs to make their ships smoke free like celebrity. Machines were tight. Money sucked away quickly. Machines hardly kept you going. Even the video poker machines robbed you. RC needs to make their special ten play, spin poker, etc machines to take nickels. When you're playing quarters and they want fifty or forty five coins a play. They're just too expensive. They'd get more players if they made those games nickels. Casino - Fail. Overall the Grandeur is still a nice, but dated ship. It's great that one can drive to its port. Read Less
Sail Date December 2017
We just completed our third consecutive cruise on Grandeur of the Seas. We arrived at the cruise port 10:30 AM and boarded 11:15.Although we would have preferred being able to have lunch in the MDR it was fine in the Windjammer. The ... Read More
We just completed our third consecutive cruise on Grandeur of the Seas. We arrived at the cruise port 10:30 AM and boarded 11:15.Although we would have preferred being able to have lunch in the MDR it was fine in the Windjammer. The Muster Drill was indoors due to the fact that it was raining . Rather than going to a Sail Away Party we got ready for dinner . We were seated immediately after entering.The Wait staff was excellent as was our OV Cabin with firm mattress. The CD was okay but the Activities Manager was great .The entertainment was pretty bad ,the only negative about the cruise. The ports were okay except for St.Martin ,we found it very depressing because it was not 90 percent back as advertised but more like 40 percent. The Head Waiter,Murat was extremely helpful to me and the best HW that I ever encountered on a cruise. Read Less
Sail Date December 2017
Price was excellent, driving distance to boat, easy on and off boat. That said with 6 cruises under my belt I figured I know a few things about cruising. A few. Don't beat me up diamond cruise club members. I'm working on it. ... Read More
Price was excellent, driving distance to boat, easy on and off boat. That said with 6 cruises under my belt I figured I know a few things about cruising. A few. Don't beat me up diamond cruise club members. I'm working on it. Cleanliness on the boat is less than Disney as is entertainment. Great cabin steward, superb dining crew (Simona and Tushar this means you!) This was my first Royal Caribbean cruise. I quickly grew tired of the constant push to upgrade my dining experiences. No less than several times daily I was prodded to sign up for a special meal at various discounts. Anything from 15% off to 20..25...30...finally said yes at 50% off. That was worth the price to be sure. Giovanni's table was a hit as was Izumi's, the chops steak house left much to be desired. Nothing special about it at all. Good thing I bought that at a 2 for one special prior to cruising as well. Not having an ironing room was irritating. Disney can do it, I think RC can as well. $35 for a bag of laundry seems ridiculous. Drink prices, those fairly standard are ridiculous as well. As is the never ending auto gratuity of 18%. Found out that goes to a pool not the server giving the drink. Deceptive in my eyes. I would rather tip greatly those taking the best care of me. Read Less
Sail Date November 2017
we have been on this ship several times since she came out. She is smaller, but still has class. The ports were terrific. Food was great in all parts of eating areas. Alexis, the head waiter from Portugal, was terrific. As were several ... Read More
we have been on this ship several times since she came out. She is smaller, but still has class. The ports were terrific. Food was great in all parts of eating areas. Alexis, the head waiter from Portugal, was terrific. As were several others. Ship was clean. Most of the staff were terrific. If there was a problem, it was taking care of in a timely manner. Stateroom smaller than expected, but still ok. We travel with a wheel chair and had no problem . Ship could use some TLC. We have two more cruises booked on her in 2018. Getting our luggage was another matter. Nightmare pure and simple. not the ships fault unless they can oraginize the trip from the ship to the actual bags. I believe monkeys could have been better trained to put people in the correct order. The people in the port can not do their jobs correctly if the people (2 custom men today), do not do their jobs correctly. Read Less
Sail Date November 2017
We chose Grandeur of the Seas based on a previous cruise on it to Bermuda - TOP tier entertainment; not so much this cruise. Staff in the main dining room were absolutely EXCEPTIONAL but the food was typically not not though the staff ... Read More
We chose Grandeur of the Seas based on a previous cruise on it to Bermuda - TOP tier entertainment; not so much this cruise. Staff in the main dining room were absolutely EXCEPTIONAL but the food was typically not not though the staff would quickly remedy that. The ship was probably a 9 out of 10 on cleanliness - the cabin was a 10 on cleanliness and upkeep by the steward. The ports and excursions - two out of four were interesting and two were boring. The worst part of the cruise was being told that no Accessible Rooms were available, AFTER being told I had one. Then, encountering a woman who was upset because she was put in an Accessible Room, and told when she asked for another room that "none were available." Meanwhile, I had asked if RC would check to see if there were Accessible Rooms given to people who did not NEED one, and I was told they would check that, but ultimately, I was told that none were available to switch with. While our cabin was clean and well tended to, it was terribly cramped and using the shower was a nightmare. Apparently, once assigned a room, Royal Caribbean will NOT even attempt to get you into an appropriate room. The did take the coffee table out of our cabin to make SOME room for my power wheelchair. The cabin was given an "Excellent" rating because, while too small, it was tended too by a VERY accommodating steward. Read Less
Sail Date October 2017
Excellent staff and dining service experience was great. Ports are very good. Older ship but good size. Older passengers on this cruise 50 to 80 years old. Not for younger crowd. Activities and shows geared for older crowd. Could offer ... Read More
Excellent staff and dining service experience was great. Ports are very good. Older ship but good size. Older passengers on this cruise 50 to 80 years old. Not for younger crowd. Activities and shows geared for older crowd. Could offer better selections for movies and shows. Friendly staff who pleased passengers. Go for the ports. Not a party ship. This ship was a good size. Never was too crowded even though ship was booked to capacity. So many choice on shore excursions. Many passengers told me they have been on this ship 2 or 3 times. We only had 16 children on our cruise. Probably 30 people in 20 to 40 year bracket. Negative comments I have would be the staff taking pictures and trying to solicit dinner at Chops Grill. I heard it was an excellent dining choice but it cost more money. Also, two hot tubs out of 4 in the pool area were designated for children 16 and older. There were only a couple teenagers on board. Felt like one hot tub would surface for this cruise. Good value and great ports. Read Less
Sail Date October 2017
My best friend, her husband along with their handicapped son, my husband and I decided that we wanted to take a cruise. I am terminally ill, and wanted to take a cruiseas part of my bucket list. My husband has never flown anywhere, and ... Read More
My best friend, her husband along with their handicapped son, my husband and I decided that we wanted to take a cruise. I am terminally ill, and wanted to take a cruiseas part of my bucket list. My husband has never flown anywhere, and says he never will. So it was very convenient to be able to leave out of Baltimore. Being it was our first cruise for the whole group of us. We decided we wanted to go somewhere tropical, but not having to travel too far. The first evening was very choppy, from the hurricane Irma passing through the east coast. I along with many others got sea sick. Your staff and crew were so great with all of us. I had to receive a shot from the Dr. on the boat. Which really helped along with the help of your crew and staffs great knowledge of what to eat and what not to eat and drink. One young lady in particular, she was from Turkey, went out of her way to help me and continued to check on me throughout the whole cruise. Everyone went out of there way to include our handicapped young man, in almost all of the activities on the ship as well as off the ship. We especially liked the activities with Orlando and the music the band played by the pool. Our boy would sing along with the music throughout the ship. Entertainment was plentiful as well as food and drinks. We were so pleased with our trip, that we are planning another cruise in the future. We truly enjoyed our trip.We appreciated the room service as well as the cleanliness of our cabin. I truly don't have anything bad to say about our experience. We are looking forward to our next trip on this amazing cruise ship. Thank you everyone for making our trip so awsome and memorable. Read Less
Sail Date September 2017
Love the friendliness of the crew, fantastic Captain with a great sense of humor! Itinerary was great. I did a B2B Canada/New England followed by Bermuda. When you go to the Centrum bar look up Madagascar, best bar tender in the ... Read More
Love the friendliness of the crew, fantastic Captain with a great sense of humor! Itinerary was great. I did a B2B Canada/New England followed by Bermuda. When you go to the Centrum bar look up Madagascar, best bar tender in the fleet. Food was mainly good, some meals could be improved upon. Deck 4 is the best deck in my opinion, right off the Centrum, close to dining room and embarkation/debarkation elevators etc. I had an interior cabin as ship was booked, NEVER AGAIN, they are small and very dry. My eyes are still recovering from the dryness as is my skin! You will love Captain Andre, he has his 2 little ones with him and 1 made an announcement for us to spend lots of money so her Dad could make more money to buy her and her little brother presents, lol. Love his personality’s!!! I was surprised as to how many children were onboard as school is in session, so it would be a great cruise for families with kids. Read Less
Sail Date September 2017
Chose this cruise for destination and size of ship.(small). Bermuda is gorgeous. Took the Amtrak from Lynchburg to Baltimore. Recommend Business Class on train. We sat at a table in facing seats and had lots of conversation on the ... Read More
Chose this cruise for destination and size of ship.(small). Bermuda is gorgeous. Took the Amtrak from Lynchburg to Baltimore. Recommend Business Class on train. We sat at a table in facing seats and had lots of conversation on the train. Train has internet, outlets, comfortable seats and good food. Stayed overnight at Embassy Suites by Hilton near airport. Suite and hotel were excellent. Complimentary cocktails, snacks and breakfast. Great food from room service. Lovely Hotel, very reasonable prices. Smooth shuttle transfer from train station at airport to hotel by friendly driver. Taxi to cruise port next morning. Flawless check-in with Royal Caribbean and quick boarding of ship. Mini suite accommodations were spacious and spotless. Got connecting suites (8076 and 8078) at rear of ship. Weather was wild due to back to back hurricanes. For some reason, motion in rear of ship was much less than front (Windjammer), so took food back to room and ate together there several times. (One member of our party of three was affected by rough seas). We had excellent food on ship. Deluxe drink package is a good value and includes cocktails up to 12 dollars and starbucks coffee, bottled water, fresh juice and all sodas. Food is lighter fare these days and there were tons of fresh vegetables, Indian food, American food, fresh baked bread and loads of fresh fruit. Tasty late night snacks are available from the Park Cafe as buffet closes at nine PM. Room service available 24 hours for 7.95. Coffee maker and Teapot in suites. Only one suite had bottle of champagne. The ship is easy to move around on and lounges are lovely. Viking Crown was underutilized by passengers on this trip and was a comforting quiet place with beautiful views for nighttime cocktails and conversation. Peruvian bartender was a doll. Music and entertainment were wonderful. I love this little ship. My only complaint is about the passengers who willingly boarded a ship with back to back hurricanes and then complained to the staff about the sea conditions. (duh). The Captain did an outstanding job of altering the route and speed to cope with what mother nature created. We actually overheard people asking for refunds or discounts due to the weather. We had a ball anyway and highly recommend this cruise to heavenly Bermuda on this sweet little ship. We toured Bermuda on our own and experienced taxi drivers eager to tell us about their island. The beaches are wild, volcanic, turquoise and pink and gorgeous. Very unique and beautiful destination. Ferries and buses are great. Read Less
Sail Date September 2017
This cruise is perfect for seniors and youngsters alike....also for the disabled. My mother is in a wheelchair yet she enjoyed this cruise tremendously. Royal Caribbean provided attendants both for the embarkation and the disembarkation ... Read More
This cruise is perfect for seniors and youngsters alike....also for the disabled. My mother is in a wheelchair yet she enjoyed this cruise tremendously. Royal Caribbean provided attendants both for the embarkation and the disembarkation throughout the cruise and cruise stops. Also, my mother was given preferential seating on all tour excursions. We enjoyed all the ports of call and all of our shore excursions. Royal Caribbean provides many shore excursions to choose from. The entertainment on the ship was varied, plentiful, and excellent. Everyone on the staff treated us with kindness. The variety of foods in the public dining rooms was amazing....something for everyone's pallate. I have a gluten free diet, yet Royal Caribbean met all my dietary needs, as well. The staff aboard the ship was professional and excellent in every way. I would recommend this cruise to all friends and family. Wonderful and rewarding experience! Thank you, Royal Caribbean! Read Less
Sail Date September 2017
This was the perfect cruise to see New England. Grandeur of the Seas is a smaller ship with easy access to everything. Also, if you are looking for a cruise without lots of kids, this is it. I had a broken foot and could go everywhere. I ... Read More
This was the perfect cruise to see New England. Grandeur of the Seas is a smaller ship with easy access to everything. Also, if you are looking for a cruise without lots of kids, this is it. I had a broken foot and could go everywhere. I enjoyed the shore excursions I booked for each port. The staff and service on the ship were excellent. Our servers at dinner and the bartenders were there to meet all of our needs. The variety of food on board would meet everyone's needs. They will also accommodate gluten free, diabetic or lower calorie / healthier diets. The shows ranged from comedians to Broadway themed showed and were wonderful. The on board activities were lead by excellent staff and were always full of laughter and fun. They ranged from paper airplane flying contests to, of course, Love and Marriage. You could be entertained from morning to night or just relax at the piano bar. Read Less
Sail Date July 2017
I chose Royal because I have had great experience in the past. The ship is older and smaller so not a whole lot for younger kids to do. My teen didn't want to give the teen center a try because he didn't get it out right away and ... Read More
I chose Royal because I have had great experience in the past. The ship is older and smaller so not a whole lot for younger kids to do. My teen didn't want to give the teen center a try because he didn't get it out right away and was nervous that to many kids already knew each other by the time he would have went there. My oldest son is in a wheelchair so from that point of view locations on the ship are very accessible. The main dining room crew always made sure it was easy for him to get in/out of the table area. At the Windjammer things are very crowded and hard for him to move around. Service was great in dining room but food has a lot to be desired. Most desserts were dried out and mostly the same thing all week. They would have a couple new desserts each night but nothing really fancy. Food elsewhere on the boat I would say is so/so also. It tends to make me a little nervous at buffet style eating areas for the exact reason that I saw a child lick their fingers to scoop food off a spoon put it back in the food and then scoop again and lick it again. So as much as I could I stayed out of the Windjammer. Plus 3 of the 4 times I got an omelette in the morning they were made wrong or under cooked. The Park Cafe had great salads! Same with the dining room for lunch! Entertainment was okay. Funny comedians for main entertainment. Never did see the people who were suppose to do things in the centrum from the ceiling. I don't think they must do that anymore or it wasn't on this cruise. Cruise director was funny and full of energy. Finding seating at the theatre on the cruise ship was difficult. The first night when we found a sort of handicap area they didn't seem happy we asked to move a chair out even though the area said for wheelchair users. A lot of times the area was full of non handicap users so we had to stand to stay together. Really enjoyed the ports of call, but if you have someone in a wheelchair you will need to remember some of the ports are older and that means the buildings are and you can not get into a lot of shops. In Bar Harbor you need to tender so we rented a manual chair and the roads there are very hilly so we took turns pushing the chair and it was a lot of work. However if you take the free shuttle at Bar Harbor the explorer there are many things you can see. If you go into Acadia there will be a fee to enter park per person but if you are permanently disabled you can get your free access pass for National Parks. (You can even do this before you go) We were there during the 4th of July holiday so it was extremely busy and we were unable to get on/off a lot because of not being able to get back on soon enough to get back on the boat. Something to be aware of it a lot of boats are in port. In Boston we took a tour through the cruise line that was 2 hours and left us at Quincy Market place from there we could do things on foot and then still had a transfer back to the boat. The only bad thing with that is the last shuttle back to boat was at 6pm. So even though we were there until 11pm we could not stay in town with a way to get back. In St. John we did the City Bus Tour on our own which you can look up on the St. John's Transportation website. That was a nice little way to get around town if you wanted to get out to the reversing rapids. But if you go to the rapids it really needs to be at the exact time that it takes place otherwise you just see a river flowing the other direction depending on the time of day you go. I felt well we are here we should check it out, but it was really nothing to see. Halifax is great and if you can get out to Peggy's Cove it's a beautiful drive. Going around in a wheelchair at Peggy's Cove is a little tight, but you can do it if you are careful. We found a company called Callow Bus that for just over $70/hour they will drive you where you want to go and for how many hours you would like if you are disabled. And up to 8 people can go at the one rate. Amazing charity to work with. We found out at the end there is an extra cost for going out to Peggy's Cove so you may want to double check that, but with that being said we went to the Cove, drove to get maple syrup, saw the Titanic Graves, drove around the citadel, went by the public gardens and a few other stops. If you need accessible transportation this is where I would check it out. It was really hard to find otherwise. Our accessible cabin on the boat was great. The hoyer lift I rented worked well in the cabin and the commode chair the ship provided worked great in the shower also. They do have a pull down chair in the shower, but for our purposes it worked to do both. Read Less
Sail Date June 2017
This was my first ever cruise. I sailed with my family who were frequent Royal Caribbean cruisers. I enjoyed the ship. It is a smaller boat but it was cozy. The staff was beyond excellent, and I enjoyed the many things that the boat had to ... Read More
This was my first ever cruise. I sailed with my family who were frequent Royal Caribbean cruisers. I enjoyed the ship. It is a smaller boat but it was cozy. The staff was beyond excellent, and I enjoyed the many things that the boat had to offer. The ports of call were great. I absolutely LOVE the Bahamas. I did an excursion to go off of Nassau to an island that was simply breathtaking. If I were to go to the Bahamas again, I would do that excursion in a heartbeat. However, on this cruise, there were multiple cons that will make me consider choosing another Royal Caribbean ship. For the whole trip (9 days) the AC in the cabin was out. This wasn't just for my cabin, but the whole deck (deck 3). When you are cruising to places that are high in the temperatures (When we docked in the Bahamas, it was 107F) So it made sleeping a bit more difficult when it is extremely hot out. (I considered sleeping on the deck outside because at least I could get some air.) Another con was the Voom Internet. I purchased a beverage package with Voom internet included. The internet was unreliable on the ship. It would connect and loose connection constantly throughout the day. I used it to be in communication with family, but it was hard to be in contact when the internet was unreliable. The last con for the cruise was our last port in CoCo Cay. If you are planning on taking someone (or you yourself) in a wheelchair. I do not recommend going to CoCo Cay. It is NOT FRIENDLY for wheelchairs. What made it easier was that there was a very very kind gentleman that was driving the tram around, he made it his personal mission to take us ANYWHERE we wanted on CoCo Cay. I thank the stars for him. He was truly kind. Overall, I enjoy sailing with Royal Caribbean. I will sail with them again, but will I be back on the Grandeur? No. Read Less
Sail Date May 2017
Royal Caribbean is our favorite cruise line, the reason hands down is the staff they are over the top the best in all cruise lines secondly is the food and non stop continual delicious food the baltimore port could not be more ... Read More
Royal Caribbean is our favorite cruise line, the reason hands down is the staff they are over the top the best in all cruise lines secondly is the food and non stop continual delicious food the baltimore port could not be more accommodating and easy access off and on, and very good with disability pts, assisting the food is delicious all diets options are available, also they pay attention to all ethnic needs and requests the staff are very accommodating and always happy and pleasant, lots of activities and fun something for all ages to do all day long. the ship is immaculate, they are constantly cleaning great ports of call, we visited st Thomas, Antigua st john, Barbados, st lucia, st maaerten everyone is very helpful and understanding for people with disabilities cannot wait to go again, we have made so many special friends, 79% of the people on board were return cruisers, that says it all Read Less
Sail Date March 2017
Grandeur of the Seas Ratings
Category Editor Member
Cabins 3.5 4.0
Dining 3.5 4.0
Entertainment 3.5 3.8
Public Rooms 3.5 4.2
Fitness Recreation 3.5 3.8
Family 3.5 3.8
Shore Excursion 3.5 3.8
Enrichment 1.0 3.5
Service 4.0 4.5
Value For Money 4.5 3.9
Rates N/A 4.2

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