14 Royal Caribbean Grandeur of the Seas Cruise Reviews for Cruises for the Disabled Cruises to Canada & New England

. A week prior to boarding we got an email that said due to a coast guard inspection don't show up until noon - no big deal. The boat did not leave until midnight The coast guard was interested in some cracks in the center. Non ... Read More
. A week prior to boarding we got an email that said due to a coast guard inspection don't show up until noon - no big deal. The boat did not leave until midnight The coast guard was interested in some cracks in the center. Non mechanical but you wonder. They canceled all shore tours in Boston. Went to Portland and then to Bar Harbor which they canceled because their "life boats" couldn't tender because of the winds Then they announced that Saint Johns had been canceled even though the weather for the following day was 50, 6MPH and cloudy. So they decide to go BACK to Boston - are you kidding me. Back to boston then we hiked it all the way back to Halifax. Due to a tropical depression we were then late into Baltimore by 7 hours. The boat is aged and can't support a cold weather cruise. seating everywhere is limited. This is ridiculous they make you eat at the Windjammer but there is never enough seating when you get on. Please just open a dining room. We have been on over 15 cruises and the food was awful in the dining room and the buffet. We had to purchase Specialty dining to get something decent to eat. How can they ruin desserts. Everything was bad. That is the worst food we ever have had. The room was okay, we did an inside because I knew the weather would be cold and windy. The room steward was great. The room sucked. They make the bed up and on one side is barely enough room to get by. I fell the first day before we even left because I was putting things away and my foot got caught in that little space and I went flying into a little table. I went to the doctors. That place is okay but I wouldn't want to be dying and be at sea. Everything is old in there and they didn't even have a gown for me to put on. The xray machine was from 1950. Anyway I came home had xray done again. No broken ribs but it is three plus weeks and I am still suffering from rib pain. The entire cruise I was in Pain. Our waiters were also great. It seems that every time the ship would make an announcement they were wrong or didn't want to tell us what was going on up front. If they said we were pulling in late and would be there at 12, we got there at 3. We did get refunded for two days but really. The cruise was boring. The food was bad. The entertainment was typical. Everyplace was crowded. The boat needs a makeover and a new chef. Also since this seems to have happened before maybe RC should avoid any October cruises or get a better boat. I am not interested in cruising on RC ever. Read Less
Sail Date October 2019
This cruise was not luxurious, enjoyable, or accommodating after working hard all year to pay to have a week of relaxation and a good time. A list of things that need serious improvement: • The food - The meals on this ship were ... Read More
This cruise was not luxurious, enjoyable, or accommodating after working hard all year to pay to have a week of relaxation and a good time. A list of things that need serious improvement: • The food - The meals on this ship were less than sub par. I was highly disappointed in the options and the execution of the food. I can cook better than these supposedly trained chefs. I can promise you, the lasagna tasted exactly like Chef Boyardee right out of a can. Every vegetable served on the plate were essentially raw. The portions were never the same, even for guests sitting at the same table. The food was always cold. I always felt like it had sat out for some time before being served. The buffet was the best option for breakfast and lunch—there was better variety and the food was actually decent. On lobster night, a couple of members in my group decided they wanted an entire lobster and were willing to spend the additional $30. The lobster came out with nothing but the carrcus and a small bit of meat on the plate. The lobster tails had more meat in them. It was a waste of $30. • Cleanliness - Oh my goodness. The cleanliness on this ship needs to be investigated. On multiple occasions, dishes were dirty: lipstick on water glasses, the previous day's meal on silverware, pulp dried in water glasses...etc. One of my family members ended up with a virus from the unclean utensils and dishes. Also, the public bathrooms were not kept clean. • Sugar free dessert options - while the desserts were decent, when eating in the dining room for dinner, there was only one option for those with dietary restrictions compared to multiple options for those without dietary restrictions. Some of the sugar free desserts at dinner were just practically inedible. • Technology - There was no app available for large groups to communicate through. The option available was to spend approximately $15 per person/per day. There is absolutely no way I was going to pay for that. Read Less
Sail Date June 2019
We loved the ports! But the wait staff and crew were amazing. Food was excellent! Greeeeaaaat foood Omg! Service was definitely an A+. I would recommend these ports and this trip. Also disembarkation was so easy and smooth. My dad is ... Read More
We loved the ports! But the wait staff and crew were amazing. Food was excellent! Greeeeaaaat foood Omg! Service was definitely an A+. I would recommend these ports and this trip. Also disembarkation was so easy and smooth. My dad is handicapped and we had no issues at the ports except one which was bar harbor, because there were tenders. But a great trip overall. My family and i enjoyed thoroughly! The kids enjoyed also. We took a 1 and 2 year old. I had my concerns about safety originally because they are so active. However, that proved to be unnecessary worry as there were no hiccups. As soon as we boarded, my mind was immediately at ease. Kids enjoyed their time, in and out of the pool also. Lifeguards always in duty. I could be worry free. Great food! Great service! Great staff! Great trip! Loved and enjoyed soooo much! Read Less
Sail Date August 2018
We chose Grandeur of the Seas based on a previous cruise on it to Bermuda - TOP tier entertainment; not so much this cruise. Staff in the main dining room were absolutely EXCEPTIONAL but the food was typically not not though the staff ... Read More
We chose Grandeur of the Seas based on a previous cruise on it to Bermuda - TOP tier entertainment; not so much this cruise. Staff in the main dining room were absolutely EXCEPTIONAL but the food was typically not not though the staff would quickly remedy that. The ship was probably a 9 out of 10 on cleanliness - the cabin was a 10 on cleanliness and upkeep by the steward. The ports and excursions - two out of four were interesting and two were boring. The worst part of the cruise was being told that no Accessible Rooms were available, AFTER being told I had one. Then, encountering a woman who was upset because she was put in an Accessible Room, and told when she asked for another room that "none were available." Meanwhile, I had asked if RC would check to see if there were Accessible Rooms given to people who did not NEED one, and I was told they would check that, but ultimately, I was told that none were available to switch with. While our cabin was clean and well tended to, it was terribly cramped and using the shower was a nightmare. Apparently, once assigned a room, Royal Caribbean will NOT even attempt to get you into an appropriate room. The did take the coffee table out of our cabin to make SOME room for my power wheelchair. The cabin was given an "Excellent" rating because, while too small, it was tended too by a VERY accommodating steward. Read Less
Sail Date October 2017
Excellent staff and dining service experience was great. Ports are very good. Older ship but good size. Older passengers on this cruise 50 to 80 years old. Not for younger crowd. Activities and shows geared for older crowd. Could offer ... Read More
Excellent staff and dining service experience was great. Ports are very good. Older ship but good size. Older passengers on this cruise 50 to 80 years old. Not for younger crowd. Activities and shows geared for older crowd. Could offer better selections for movies and shows. Friendly staff who pleased passengers. Go for the ports. Not a party ship. This ship was a good size. Never was too crowded even though ship was booked to capacity. So many choice on shore excursions. Many passengers told me they have been on this ship 2 or 3 times. We only had 16 children on our cruise. Probably 30 people in 20 to 40 year bracket. Negative comments I have would be the staff taking pictures and trying to solicit dinner at Chops Grill. I heard it was an excellent dining choice but it cost more money. Also, two hot tubs out of 4 in the pool area were designated for children 16 and older. There were only a couple teenagers on board. Felt like one hot tub would surface for this cruise. Good value and great ports. Read Less
Sail Date October 2017
Love the friendliness of the crew, fantastic Captain with a great sense of humor! Itinerary was great. I did a B2B Canada/New England followed by Bermuda. When you go to the Centrum bar look up Madagascar, best bar tender in the ... Read More
Love the friendliness of the crew, fantastic Captain with a great sense of humor! Itinerary was great. I did a B2B Canada/New England followed by Bermuda. When you go to the Centrum bar look up Madagascar, best bar tender in the fleet. Food was mainly good, some meals could be improved upon. Deck 4 is the best deck in my opinion, right off the Centrum, close to dining room and embarkation/debarkation elevators etc. I had an interior cabin as ship was booked, NEVER AGAIN, they are small and very dry. My eyes are still recovering from the dryness as is my skin! You will love Captain Andre, he has his 2 little ones with him and 1 made an announcement for us to spend lots of money so her Dad could make more money to buy her and her little brother presents, lol. Love his personality’s!!! I was surprised as to how many children were onboard as school is in session, so it would be a great cruise for families with kids. Read Less
Sail Date September 2017
This cruise is perfect for seniors and youngsters alike....also for the disabled. My mother is in a wheelchair yet she enjoyed this cruise tremendously. Royal Caribbean provided attendants both for the embarkation and the disembarkation ... Read More
This cruise is perfect for seniors and youngsters alike....also for the disabled. My mother is in a wheelchair yet she enjoyed this cruise tremendously. Royal Caribbean provided attendants both for the embarkation and the disembarkation throughout the cruise and cruise stops. Also, my mother was given preferential seating on all tour excursions. We enjoyed all the ports of call and all of our shore excursions. Royal Caribbean provides many shore excursions to choose from. The entertainment on the ship was varied, plentiful, and excellent. Everyone on the staff treated us with kindness. The variety of foods in the public dining rooms was amazing....something for everyone's pallate. I have a gluten free diet, yet Royal Caribbean met all my dietary needs, as well. The staff aboard the ship was professional and excellent in every way. I would recommend this cruise to all friends and family. Wonderful and rewarding experience! Thank you, Royal Caribbean! Read Less
Sail Date September 2017
This was the perfect cruise to see New England. Grandeur of the Seas is a smaller ship with easy access to everything. Also, if you are looking for a cruise without lots of kids, this is it. I had a broken foot and could go everywhere. I ... Read More
This was the perfect cruise to see New England. Grandeur of the Seas is a smaller ship with easy access to everything. Also, if you are looking for a cruise without lots of kids, this is it. I had a broken foot and could go everywhere. I enjoyed the shore excursions I booked for each port. The staff and service on the ship were excellent. Our servers at dinner and the bartenders were there to meet all of our needs. The variety of food on board would meet everyone's needs. They will also accommodate gluten free, diabetic or lower calorie / healthier diets. The shows ranged from comedians to Broadway themed showed and were wonderful. The on board activities were lead by excellent staff and were always full of laughter and fun. They ranged from paper airplane flying contests to, of course, Love and Marriage. You could be entertained from morning to night or just relax at the piano bar. Read Less
Sail Date July 2017
I chose Royal because I have had great experience in the past. The ship is older and smaller so not a whole lot for younger kids to do. My teen didn't want to give the teen center a try because he didn't get it out right away and ... Read More
I chose Royal because I have had great experience in the past. The ship is older and smaller so not a whole lot for younger kids to do. My teen didn't want to give the teen center a try because he didn't get it out right away and was nervous that to many kids already knew each other by the time he would have went there. My oldest son is in a wheelchair so from that point of view locations on the ship are very accessible. The main dining room crew always made sure it was easy for him to get in/out of the table area. At the Windjammer things are very crowded and hard for him to move around. Service was great in dining room but food has a lot to be desired. Most desserts were dried out and mostly the same thing all week. They would have a couple new desserts each night but nothing really fancy. Food elsewhere on the boat I would say is so/so also. It tends to make me a little nervous at buffet style eating areas for the exact reason that I saw a child lick their fingers to scoop food off a spoon put it back in the food and then scoop again and lick it again. So as much as I could I stayed out of the Windjammer. Plus 3 of the 4 times I got an omelette in the morning they were made wrong or under cooked. The Park Cafe had great salads! Same with the dining room for lunch! Entertainment was okay. Funny comedians for main entertainment. Never did see the people who were suppose to do things in the centrum from the ceiling. I don't think they must do that anymore or it wasn't on this cruise. Cruise director was funny and full of energy. Finding seating at the theatre on the cruise ship was difficult. The first night when we found a sort of handicap area they didn't seem happy we asked to move a chair out even though the area said for wheelchair users. A lot of times the area was full of non handicap users so we had to stand to stay together. Really enjoyed the ports of call, but if you have someone in a wheelchair you will need to remember some of the ports are older and that means the buildings are and you can not get into a lot of shops. In Bar Harbor you need to tender so we rented a manual chair and the roads there are very hilly so we took turns pushing the chair and it was a lot of work. However if you take the free shuttle at Bar Harbor the explorer there are many things you can see. If you go into Acadia there will be a fee to enter park per person but if you are permanently disabled you can get your free access pass for National Parks. (You can even do this before you go) We were there during the 4th of July holiday so it was extremely busy and we were unable to get on/off a lot because of not being able to get back on soon enough to get back on the boat. Something to be aware of it a lot of boats are in port. In Boston we took a tour through the cruise line that was 2 hours and left us at Quincy Market place from there we could do things on foot and then still had a transfer back to the boat. The only bad thing with that is the last shuttle back to boat was at 6pm. So even though we were there until 11pm we could not stay in town with a way to get back. In St. John we did the City Bus Tour on our own which you can look up on the St. John's Transportation website. That was a nice little way to get around town if you wanted to get out to the reversing rapids. But if you go to the rapids it really needs to be at the exact time that it takes place otherwise you just see a river flowing the other direction depending on the time of day you go. I felt well we are here we should check it out, but it was really nothing to see. Halifax is great and if you can get out to Peggy's Cove it's a beautiful drive. Going around in a wheelchair at Peggy's Cove is a little tight, but you can do it if you are careful. We found a company called Callow Bus that for just over $70/hour they will drive you where you want to go and for how many hours you would like if you are disabled. And up to 8 people can go at the one rate. Amazing charity to work with. We found out at the end there is an extra cost for going out to Peggy's Cove so you may want to double check that, but with that being said we went to the Cove, drove to get maple syrup, saw the Titanic Graves, drove around the citadel, went by the public gardens and a few other stops. If you need accessible transportation this is where I would check it out. It was really hard to find otherwise. Our accessible cabin on the boat was great. The hoyer lift I rented worked well in the cabin and the commode chair the ship provided worked great in the shower also. They do have a pull down chair in the shower, but for our purposes it worked to do both. Read Less
Sail Date June 2017
We took a chance sailing in mid-October from Baltimore to Canada and New England, but we hoped to be in the area at the height of fall colors. It really paid off- Weather was beautiful- warm and sunny at each port. The trees were ... Read More
We took a chance sailing in mid-October from Baltimore to Canada and New England, but we hoped to be in the area at the height of fall colors. It really paid off- Weather was beautiful- warm and sunny at each port. The trees were colorful. We packed for cold and wound up with a tropical-feeling cruise after the first two days. Embarkation at Baltimore was efficient. We took Elite Transportation to the pier and their driver was helpful and friendly. There was no long gangway climb, but RCCL provided a gentleman to push my wife's wheelchair, which was appreciated. The ship itself is smaller than most ships today but it was entirely large enough for our taste. The weather was a bit cold the first two days and it made staying on deck uncomfortable. My wife and her sister, who accompanied us, are smokers and the pool deck was the only place smoking was permitted, other than the casino and there were very limited areas there where one might smoke. Nevertheless, people complained about the smoke. It was an overwhelmingly "retirement" age crowd. I saw three children the whole cruise. We didn't attend any of the shows and I heard no comments one way or the other about them. there was a nice musical performance every night in the "atrium" area. We visited Boston, Portland, ME, Bar Harbor, ME , St. John New Brunswick, Canada and Halifax, Nova Scotia. There was not a great deal to see in any of the cities unless you took a shore excursion, altho Halifax has a nice waterfront area with shops etc. We had to tender into Bar Harbor, but the city itself was pleasant and there were a number of places to shop and eat along the waterfront. We had a magnificent fish dinner at Stewman's in Bar Harbor and a nice cruise of the harbor area, looking for wildlife. the whales had left for warmer waters. Tendering was well done with minimum problem, despite the large number of elderly persons. Boston was the only port with a large number of excursions available but they were expensive. We just took a shuttle to Fanueil Hall and Quincy Market. We took a train ride in St. John to look at the "Reversing Rapids" of the Bay of Fundy. the guide on the train was a woman who had been thru her spiel so many times it came oft "canned" and boring. They stopped the train for quite a while to watch a truck of pulp being unloaded. The train was neither heated nor air conditioned and when we stopped it was unventilated and uncomfortably hot. Aside from that, not much to see in St. John. In Portland, I went on a bus tour of the city and visited Portland Head Light and Fort Williams- interesting but not worth the money. Halifax was my favorite port. I like Canada. Disembarkation was easy- we just walked off at our appointed hour and picked up our luggage, and again we were provided with a wheelchair pusher. Overall, the ship showed its age, but it is well maintained. There were the usual signs- peeled wallpaper here and there- rust, areas in need of paint but the service, especially in the dining room was excellent at late seating. Read Less
Sail Date October 2016
This was our third trip on this general itinerary, and the fourth time on the Grandeur. The ship is not a megapolis but has just the right ambience and amenities to make for an enjoyable cruise, especially for senior cruisers, although all ... Read More
This was our third trip on this general itinerary, and the fourth time on the Grandeur. The ship is not a megapolis but has just the right ambience and amenities to make for an enjoyable cruise, especially for senior cruisers, although all age groups would find lots of activities. As usual, the staff at Royal Caribbean has been well trained in customer service and performed above and beyond expectations in all categories. Friendliness and caring seem to emanate from everyone, from the food/wait staff to the cabin staff and people who walk around maintaining the ship and doing things behind the scenes. Although the food was a little disappointing at times, no one will starve on this ship, and some items were outstanding. The activities and cruise directors were so full of energy and pizzazz that you were always tempted to participate in whatever activity they were involved in. We generally do our own off ship port activities, and I feel I would be remiss in not mentioning the great time shown to our group of ten travelers in Halifax by Mr. Jim Currie (www.tours bytowncar.ns.ca) Jim was enlightening, knowledgeable, engaging, and despite our having been in the area before, provided a unique experience in an affordable, comfortable package. We are planning to be in this area again, and we will definitely seek him out in advance. Read Less
Sail Date September 2014
Baltimore is an easy port of embarkation. People with disablities can enter and leave the ship from deck one, avoiding the climb up and down the 4 story tunnel. Although new cruisers did not seem to be aware of the option. Everyone on the ... Read More
Baltimore is an easy port of embarkation. People with disablities can enter and leave the ship from deck one, avoiding the climb up and down the 4 story tunnel. Although new cruisers did not seem to be aware of the option. Everyone on the ship including fellow passengers were helpful with my disabled husband. Holding doors, helping through thresholds, and opening spaces to get the wheelchair through. I'm happy there are still smaller ships sailing the seas. Although, the cruise lines are now only building large ships. I will say that the newer ships are more accessible. The food was good, but it must be noted that I like plain fare. I often did not have any idea what the main dining room menu was offering. I took DH to the buffet most of the time. There I could see what I was selecting. The buffet had much the same food as the dining room and was less crowded and quieter in the evening. I liked that there were so many tables out on the deck so we could dine at sunrise of sunset under the sky. The crew was great. I enjoyed the entertainment but was concerned that the ship would only appeal to an older crowd. I will be taking my children and grandchildren on this ship next summer. We are limited to ports I can drive to because I no longer fly with DH. I did an excursion at each of the 4 ports. I find the northern ports much more interesting than the southern islands. We generally only go to the beaches in the Bahamas and the Caribbean. I did historical tours in Portland, Bar Harbor, St. John and Halifax. They were all interesting and well done. They were all purchased through RCL. In the past I always had a balcony, but think I will save my money for more cruises and get an inside or window cabins. The last two cruised DH did not use the balcony once. I like being up on deck with fellow passingers instead of sitting alone on a balcony. My new philosophy is more cruises less money. I plan to do 4 cruises a year while DH is still able to travel. I am glad I did not listen to the negative reviews regarding the Grandeur. I loved this ship. I will be on it next March and June.   Read Less
Sail Date September 2013
First of all, before I begin, I will say that there was absolutely nothing wrong with the cruise, the ports or the ship itself - Grandeur of the Seas is a lovely ship and all that people say it is. However, there are quite a few negative ... Read More
First of all, before I begin, I will say that there was absolutely nothing wrong with the cruise, the ports or the ship itself - Grandeur of the Seas is a lovely ship and all that people say it is. However, there are quite a few negative points that will be touched upon in this review, mainly because I don't feel that this cruise was for ME personally enjoyable. Please form your opinion(s) accordingly. Embarkation was as smooth as could be expected. I was traveling with a 70-year-old disabled woman that had very low mobility. Baltimore terminal staff and RCI crew members were as helpful as could be in seeing that this process went as easily as possible. Luggage was not delivered until about 6pm, though the cabins were ready at 1pm. We were warned of this and planned accordingly. The first two days were EXTREMELY rough - we apparently went through a nor'easter and the ship was pitching and rolling rather violently. My companion and I weren't sick, just concerned with what was going on. From what I understand, this was a rough two days for nearly everyone, as we saw a lot of bandages and bruises on a lot of people. After the third day when we hit Portland, it eased up, but the weather on this cruise, for the most part, was pretty rotten. It rained in Portland AND Halifax, was threatening rain in Boston - the only two decent days we had in port were St. John and Bar Harbor. I realize that RCI can't control the weather, but it was a disappointment in that regard. The cabin, #2107 (WC-accessible), was quite spacious and had plenty of room for both wheelchair and walker. The flat bathroom floor was a bit of an inconvenience, but we'd been warned about it and prepared accordingly. The public rooms were very nice - the chairs and sofas were very comfortable. We experienced no problems as far as being out and about. Getting to the Palladium through the casino was a bit of an annoyance, as it was a long walk for my companion (using a walker) and it taxed her unnecessarily. My main beef with this ship is that it seems that if you don't a.) drink alcohol b.) gamble (that includes bingo) c.) want to eat constantly, there seems to be very little to actually do. Neither my companion nor I wished to do any of the previous three things. I made good use of the fitness center and worked out quite a bit, but my companion, being disabled, was unable to take advantage of this and as a consequence was very bored and restless. The shows were of mediocre quality - though my companion enjoyed the Johnny Thunder show (I did not), the rest of the entertainment just seemed rather generic. We expected a lot more out of the shows/things to do category than what we received - more movies would have been a nice option (they did have some), a fitness class for seniors/the disabled would have been GREAT, perhaps some art classes (beyond the general 'scrapbooking' stuff) or history classes... just something other than bingo and pushing drinks. Not everyone likes to gamble and eat constantly! We were VERY disturbed by the apparent waste of food on this cruise. We saw enough food being thrown away by guests that would have fed two nations. As cost (and planet)-conscious people, we were just...aghast at the amount of food being thrown out as garbage. I would think that RCI, claiming to be an earth-friendly company, would find better ways of putting that leftover food to use - perhaps distributing food to the needy in the ports that they visit? The food itself was very good - some dishes were done better than others. The MDR was wonderful, and our tablemates were some of the best people ever. One thing that I absolutely cannot find fault with, however, is the service that RCI provided. It was impeccable, almost to the point of suffocation. We were literally not allowed to exert ourselves! The waiters were extremely friendly, always ready with a smile, and offered to help my disabled companion over and over and over again, never once minding. Our cabin attendant, Lewis, was efficient and helpful, and the towel animals that he made delighted my companion to no end. Ravi and Cesar, our two wait staff in the MDR, were charming and pleased both of us mightily with their service. We made sure to tip all three quite handsomely. The staff in the Windjammer were also wonderful to us, and we also tipped them, as well as Jen and David at the purser's desk - they were more helpful than I can write about here. Service is definitely RCI's forte - they need no classes in that area. Disembarkation was disorganized and sloppy, however. I was not pleased with how long it took us to leave the ship - over 2 hours, with the atmosphere hot and humid, and my companion becoming more and more uncomfortable by the minute. However, once we did disembark, Baltimore terminal staff whisked us through very quickly and set us up in ground transportation home. I think my main problem with this cruise is that there was very little to do - especially for people my age (25 to 40). This cruise was over 85 to 90% seniors - which is fine, my companion had a blast - but I think for myself, I would try another cruise line. RCI has its good points, I'm sure, but I'm not confident that it's the line for ME personally. With that said, Grandeur of the Seas and the trip itself was still a good time, all in all. Read Less
Sail Date September 2009
 Our cruise was on the Grandeur of the Seas from June 19-27 2009 to Canada / New England in an inside stateroom.  The average age of your paying guests was probably around 55.  The weather ranged from sunny 70-80 degrees on 3 of 8 days ... Read More
 Our cruise was on the Grandeur of the Seas from June 19-27 2009 to Canada / New England in an inside stateroom.  The average age of your paying guests was probably around 55.  The weather ranged from sunny 70-80 degrees on 3 of 8 days to rainy, foggy and 60 degrees on all others.  The cruise line obviously doesn't have anything to do with the weather, but that describes the cruise adequately.  This is our second cruise with the first taken on the Carnival Valor to the Eastern Caribbean.  This was the first and probably last with RCI.    My wife and I are in our early 50' and middle to upper middle class.    We opted for an inside stateroom as we determined not much would be visible during the evening / sailing between ports and it might be relatively cool to cold in the evenings to truly take advantage of an upgrade to balcony.  The cost difference was also significant.  To summarize the whole cruise we would say it was unorganized, troublesome, bland and overall luke warm.  Nothing seemed to really get us excited except for some excursions we took on our own.  The only good thing about the cruise was the exceptionally friendly staff.  They truly seemed to care.   Specific  problems and comments: Toilet didn't flush (6-8 times) with the room smelling of sewage 2 times.  We reported it the first time and they said no one would be coming to our room since they had a ship wide problem.   1 day later a maintenance man came and we were slightly confused since we were told no one would be coming.  He asked if we still had an issue and we said no since it had cleared up.  It repeated itself several times thereafter.   With the slow response rate we figured we would live with the issue if we could.   Each time it seemed to rectify itself within several hours. Boarding / exiting at ports was OK to very bad.  The worst being a disembarking and embarking at the Halifax port.  We exited off the 4th deck in pouring rain using a metal ramp at about a 40 degree angle without any traction pads on the ramp.  It was very treacherous especially since the majority of the guests were senior citizens.  (This is bordering on negligence and opening up Royal Caribbean for a lawsuit) On return we had a 25 minute wait boarding the ship in the rain.  When we finally got to the ship, there was only one person checking people in.  No wonder there was a line!! Poor communications:  Each nightly compass paper (for the next day) said we would be exiting off of the ship at a certain deck level for the ports.  Every time they were wrong.   We were late into port 3 out of 5 times and they NEVER told us ahead of time which would have allowed everyone to utilize their time more efficiently instead of just waiting around.  2 + hours late coming into home port of Baltimore because of engine troubles....... (Suppose to be 7am) and no announcement made until 7:30am.  Even then, they gave us inaccurate information.    The purser and excursion desk staff were very courteous, but often incorrect with information. Television:  The TV programs repeated over and over and over and over IF we could even get a channel.  (6 channels of one movie played continually and none of them were in English)  Remember it was poor weather so some times we opted to return to our cabin, try and enjoy a short program or movie and get ready for the next day.  FOOD: The food overall was average and after my wife and I talked about it, the main problems were:  ·         Food was dried out.  (Not old, just prepared dry or slightly over cooked) ·         Relatively bland   ·         Rarely hot.  Only thing that was hot was soup   Dining room: ·         Entrees warm to cold, never hot. ·         Fish surprisingly was warm with decent taste.  I say surprisingly because fish cools off quickly ·         Baked potatoes and rice barely warm to cold.  Butter never melted on potatoes ·          All dessert cakes were dry, some VERY dry.   I kept trying different items, but was continually disappointed.  I usually got two desserts just to find one eatable.  The best was a key lime pie on the last night.  ·         Presentation for dinners was good and the service was excellent. ·         Vegetables were usually very good not over or under cooked, but very small portions.  Remember some people like vegetables. J   Windjammer Buffet: ·         The orange juice was VERY watered down. ·         The lunches on the Windjammer were just acceptable.  On par as any cheap buffet.   Nothing fabulous.    Some items good (Asian) most items average to horrible.  ·         Cookies were cheap store bought.  Desserts were one of the biggest disappointments. ·         They always blocked one side of the Windjammer entrances and seating until everyone was stepping on each other, before they opened it up fully.     Snack bar: ·         We tried the pizza for kicks and it was comparable to Elios frozen square pizza or "school pizza" ·         Hamburgers were the size of a McDonald's small kid's burger with slightly better taste.    Accommodations: Public areas were in good shape and aesthetically appealing to the conservative eye, not gaudy or overdone.   Not many bright colors or flashy dEcor.  The stateroom was worn and on the verge of needing an overhaul with the beds being mildly uncomfortable.    (Mirrors loosing finish, nicks in furniture, no toiletries) The Palladium theatre was too small and each and every show was full.  We had to get there a minimum of 30-45 minutes early to ensure a decent seat.   The weather probably added to the volume of people, but considering the ship holds 2500 guests it still seemed small.   The best thing about the cruise with RCI was the staff.  They continually said hello, good morning or exchanged smiles genuinely as we walked past.  Unfortunately this was one of the few positives in a sea of neutral or negative items.  If I had to give an overall rating from A to E with A being the best and E a failing grade, it would be a C or C-.    We have been on one other cruise as stated before. (Carnival Valor / Eastern Caribbean) and it was 5 star for breakfast, lunch and dinner.   2 cooking stations for fresh stir fried foods, Asian, Mediterranean, with made to order deli sandwiches, plus the normal staple of chicken, pasta, fish and beef.   Food at dining room always came out hot and fresh.  Rolls seemed to be prepared daily and the fruit was remarkably fresh every day.   Accurate daily ship wide communications were made by the cruise director about our location and special items happening during the day.  (Morning, pre and post ports, evening)  Initially we thought this was too much, but by the end of the cruise and then comparing to the Grandeur it is far more acceptable to be overly well informed than under and misinformed.  Read Less
Sail Date June 2009
Grandeur of the Seas Ratings
Category Editor Member
Cabins 3.5 4.0
Dining 3.5 4.0
Entertainment 3.5 3.8
Public Rooms 3.5 4.2
Fitness Recreation 3.5 3.8
Family 3.5 3.8
Shore Excursion 3.5 3.8
Enrichment 1.0 3.5
Service 4.0 4.5
Value For Money 4.5 3.9
Rates N/A 4.2

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