4 Princess Grand Princess Cruise Reviews for Spring Break Cruises to Hawaii

It was holiday time and I was looking forward to visiting Hawaii. We arrived in San Francisco two days early to do some sight seeing before boarding Grand Princess. Had a very nice time in spite of Fisherman's Wharf being very ... Read More
It was holiday time and I was looking forward to visiting Hawaii. We arrived in San Francisco two days early to do some sight seeing before boarding Grand Princess. Had a very nice time in spite of Fisherman's Wharf being very expensive. IE breakfast ( bacon, eggs and toast $53.00 American). Hotel not worth 299.00 +. Embarkation and disembarkation went very smoothly. The crew did a great job. Service was excellent, friendly, informative and helpful. THE SHIP....WE dealt with issues like a worn out mattress, noises that were caused from the ship needing repair. We were finally given an alternative room which was no better than the first. The ventilation was poor and a soft spot in the floor. The shelf in the fridge was broken. We dealt with sopping wet carpet in the hallway between our cabin and the Horizon Court eatery on a daily basis. The sofa's and side chairs in the Explorer's Lounge and the Vista Lounge were so worn out, when you sat in them it was a struggle to get up. Read Less
Sail Date February 2018
It was an enjoyable springtime cruise to a destination we were already familiar with. This was our 12th cruise so we had some previous experience to draw on. As we live in British Columbia on Salt Spring Island, situated between Victoria ... Read More
It was an enjoyable springtime cruise to a destination we were already familiar with. This was our 12th cruise so we had some previous experience to draw on. As we live in British Columbia on Salt Spring Island, situated between Victoria and Vancouver, we were pleased with the convenience of embarking and disembarking in Vancouver - no air flights and horrible airport layovers. As only one ship was in port, embarkation was quick and painless. Disembarkation was even better, as we were in the first group off the boat, looking after our own luggage. We had some special requirements for advance delivery of medical supplies, which was handled well by the crew and cabin staff. Staff were generally very efficient, professional and accommodating. Five days at sea each way was somewhat tedious but the beauty of the Islands made up for it. Our cabin (A402) was comparatively smaller than we have had on other cruise lines and the bathroom was in need of updating. Overall, the ship seemed to be in need of refitting in some areas, although many others were very well appointed. The library was disappointing; the theatre was very well equipped but would be better designed with a balcony as on some other ships, rather than all on one floor; the food service and dining rooms were well run. Read Less
Sail Date March 2015
Excellent Steward. Bad sleeps due to creaking and clanging. Had to sleep with ear buds and music playing. Room very basic. Overall ship condition rough around the edges. Crew good. Musical theatre good. Food became cold fast ... Read More
Excellent Steward. Bad sleeps due to creaking and clanging. Had to sleep with ear buds and music playing. Room very basic. Overall ship condition rough around the edges. Crew good. Musical theatre good. Food became cold fast in Lido hunting for a table. Not enough tables for 2. Often had to share a table with others. Personally don't like plastic drinking mugs. Lots of staff in Lido. Not enough help for cabin stewards especially. Read Less
Sail Date March 2015
We sailed on the Grand Princess 15-day Hawaiian cruise out of Vancouver on March 22, 2015. This was our first sailing with Princess, but our 8th cruise overall. Because there were 5 of us, we had originally booked an inside cabin and ... Read More
We sailed on the Grand Princess 15-day Hawaiian cruise out of Vancouver on March 22, 2015. This was our first sailing with Princess, but our 8th cruise overall. Because there were 5 of us, we had originally booked an inside cabin and an outside cabin with a window. However, two days before departure, our travel agent called to let us know that Princess had upgraded us to a family suite with all the amenities (stocked minibar, free laundry/dry cleaning, preferred embarkation, preferred tender passes, private breakfast, etc.). The suite was everything they promised and more. The rooms (adjoining) were large, the living room spacious and the deck enormous (by cruise ship standards). I had read many of the reviews in cruise critic and wondered if we had signed up for the sailing of the damned. We expected a rust-colored ship, with buckets everywhere to catch the leaks, broken down amenities, etc. What we found was ship that was a little bit older ship (based on color-schemes and patterns) that was kept in immaculate condition. Yes, there was the occasional water stain on the carpet or some rust showing on a stairwell by the pool, but the crew was always in maintenance mode and cleaning/updating the facilities. We found the service to be amazing and the crew very friendly and proud of their ship Our room steward was amazing and was always one step ahead of us, fixing anything that she noticed was in need of repair or anticipating our personal requirements. Our dining room servers were also amazing, giving us honest answers about the menu choices, anticipating our kids needs for food and beverages and even sending desserts up to our room on nights when we were too tired to stay for the long meal (we had the late-8pm seating). We could not have asked for better service and have not encountered better service on our 8 cruises! The two large pools in the center of the ship were great and the kids loved swimming in them. There was always a hot tub that only had 1 or 2 other people in them (the hot tubs on the Oasis of the Seas were always packed). The outdoor movie screen always had enjoyable movies on so that you could sit by the pool/hot tubs while the kids played. I had read complaints of the elevators, and yes, we did have to wait sometimes, but overall it was no different than any other ship we had been on. I found the Horizon Terrace at the back of the ship to be a “best kept secret” and was a great place to get out of the sun/wind. The specialty dining rooms were great! The Italian food very upscale, the steak house top-notch and the crab-shack plentiful. The free pizza restaurant was awesome (I wish the thin-crust pizza was that good at home) and the burger bar tasted like a back-yard bbq. The dining room selection was good, we would have hoped for more variety, but we were never disappointed with the food quality, the presentation or the quantity. We found them to be very accommodating of any requests that we had and my wife and daughters loved the ongoing chocolate theme. I have always hated buffets and found this one to be no different – uninspired choices with left-overs recycled from the dinner menu. That said, it was always packed and I heard other patrons praise the menu and the service. We had a large number of Asian passengers and they made an attempt to have congee on the breakfast buffet. Pros – the staff, the variety, the service, the atmosphere. Cons: • Sailing 15-days out of Vancouver, you get some high-winds and rough weather for the first and last couple days. A lot of people were sea-sick the first couple of days. • Our 15-year old daughter found the teen club to be non-existent, with little coordination and guidance provided. I found the staff to be somewhat unfriendly. Our other daughters found the younger club to be better organized. We would definitely recommend this cruise to everyone. Read Less
Sail Date March 2015
Grand Princess Ratings
Category Editor Member
Cabins 3.0 4.0
Dining 4.0 4.0
Entertainment 3.0 3.7
Public Rooms 3.0 4.1
Fitness Recreation 4.0 3.8
Family 4.0 3.8
Shore Excursion 4.0 3.8
Enrichment 4.0 3.6
Service 4.0 4.3
Value For Money 3.0 3.8
Rates 4.0 4.0

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