42 Princess Grand Princess First-Time Cruisers Cruise Reviews

My first cruise and I did not want a bill after leaving the ship. Bought the all you can drink package and was still charged, several times for my drinks. Bought mom the beverages and more package, but was sad to find out the restrictions ... Read More
My first cruise and I did not want a bill after leaving the ship. Bought the all you can drink package and was still charged, several times for my drinks. Bought mom the beverages and more package, but was sad to find out the restrictions for that package only after on board. You must provide a credit card to board, they do not deny charges, as I had asked, but want to charge you for everything using your cruise card. They accept cash at the desk but not at individual points of purchase. I was not bothered by he large number of children on board, the kids were well taken care of and out of site much of the time. They gave the children a nice stuffed penguin as a Christmas gift, while I was getting an unnecessary charge removed from my bill. Check your account regularly! They use deceptive language, gift credit, not a gift, it was MY money for prepaid tips. Took a day to figure that out. Room service 24 hours, yes if you want sandwiches, very limited room service menu, breakfast only in the morning with your door tag menu. Mini suite was nice, worst balcony as all above can look directly down to your balcony. Food was voring but they tried to recycle and change things up. Very limited choices for ethnic flavors, restaurant service was good, minor waits wi anytime dining. Crown Grill upcharge of $25 was a nice change from the other options. Rough ride returning to San Francisco. Shows were nothing to write home about, but did entertain. Lectures are mainly sales pitches with limited information. Art auction was horrid, people bidding on lots with little to no descriptions. Please buy your art directly from artists. Read Less
Sail Date December 2015
Pros: Every crew member did an excellent job. They always had a smile and warm welcome remembering our names and our preferences. We had traditional dining (5:30) and loved it. The only thing I ordered off the "Available ... Read More
Pros: Every crew member did an excellent job. They always had a smile and warm welcome remembering our names and our preferences. We had traditional dining (5:30) and loved it. The only thing I ordered off the "Available Anytime" menu was the shrimp cocktail a few nights. Chef Joel's choices for the new nightly menu were always fantastic. I had an apple, celery soup that was so good I still want another bowl! The fish, steaks, lamb were always cooked either perfectly or nearly so. The appetizers and desserts were superb. I had a chocolate mouse cake and toasted coconut cake with raspberry that I am still dreaming about. Our waiter, Melchor and his junior waiter, Ferdinand were a welcome delight each evening. The head waiter Nicola and the Maitre d'Hotel Rui made us feel like we were coming to a good friend's home for dinner each evening. The food at the International Cafe was simple but delicious and well made. The pastries in the morning were fabulous....I could not resist the freshly made daily raspberry filled donuts. The Coffee at the International Cafe was very good as well. Armando is the best barista on board. He will make you anything you want. I had double caramel machiatto (sp?)! Tip: get the salted caramel cappachino then walk next door to the Piazza bar and get a shot of Jameson's. Put the Jameson's in the coffee for a great Irish coffee. Alfredo's has wonderful wood fired pizza and they will take special requests. Arnie at the Vines bar was outstanding. He has the best wine selection on board and is very Knowledgeable. He would see us going into Alfredo's next door and bring us our favorite wine. Even coming back to refill our glasses. He would go to International Cafe or the Piazza bar to get us something if we so much as hinted that we would like something from there. We really enjoyed his food and wine pairing and I highly recommend it. Ramil at the Crooners bar was his own entertainment venue destination. He had magic tricks, puzzles, riddles, and man.. could he juggle those shakers! He balanced two bottles nose to nose with a bill in-between and then pulled the bill out and the bottles stayed balanced on top of each other. And he did all this while filling orders and making drinks quickly. I never had to wait more than a couple of minutes for a beverage. Steve Morris of the Beach Boys, did two completely different and equally wonderful shows (comedy and music) on the first half of our trip. I like that Princess has the entertainers ship hop at ports. Steve got off halfway and another comedian Derrick Cameron (Tonight Show) came on and did two different shows as well. There were so many great choices for entertainment that we simply could not get to them all. Everything we did get to we thoroughly enjoyed. We liked the piano lounge singer Funch, the Static Band, Tempo Quatro, the mariachi band, the Piazza demonstrations..martini making, vegetable and fruit carving, cooking with chocolate..., the "Newlywed" type game show Marriage Match with passenger contestants, the Princess Pop Choir (all passengers who practiced for 10 days), the Princess Pop Star (American Idol type contest with passengers), the stargazing, the guest lecturer Dr. Greg Autry and even the trivia games (short entertaining interludes in the afternoon). There may have been something we didn't like but there was so much we did like I don't remember it. We had massages, body scrubs, mani/pedis and cut/color at the spa. All were wonderful. Embarkation at disembarkation at SF and each port of call was effortless, remarkably smooth. We both bought the beverage card and highly recommend it. I drank $10 of coffee and $15 of bottled water (still and sparkling) each day. I preferred the wines that were $10 a glass and had two at lunch and two at dinner. Add a night cap (manhattan) and a few non-alcoholic tropical slushies during the day while lounging by the pools and the $56 a day price tag on the card is well worth it. Plus I just liked not having to think about what I was drinking or how much it cost. I could have whatever I wanted and did not have to deprive myself of anything to save money. We saw some people cheating and thought it was deplorable. Do not buy a beverage card and then pass off your drinks to someone who did not buy it. The front of the ship by the spa and Sanctuary had very few people and is adult only. The aft pool is also adult only. The front of the ship had people who were just wanting to chill and have peace and quiet, while the back of the ship had the happy hours, mariachi singers and the group who were wanting to interact and have a bit of fun. We loved both. We did not go to the mid ship pools since kids just aren't our thing. Cons: I am sure people will find things to complain about. Everything was not "perfect". I feel really sorry for people who expect life to be perfect.....they are always disappointed. Read Less
Sail Date December 2015
I have been on the Grand Princess a few times, so I didn't set my expectations to high because I know that she is almost 20 years old. She is a Grand Princess, yes her age is showing and she will be having a complete refurbishment in ... Read More
I have been on the Grand Princess a few times, so I didn't set my expectations to high because I know that she is almost 20 years old. She is a Grand Princess, yes her age is showing and she will be having a complete refurbishment in Spring of 2016, which I am sure will only make her grander. I love the size of the ship, I am not a mega cruise ship person, so the Grand is a perfect size. The embarkation was easy-breezy. Because I have a disability I needed a wheelchair as soon as I got to the port building. I was immediately put in a chair and was done with check in less than 15 minutes. Another 10 minutes to get on the ship and into my room. My rental scooter was waiting for me. A phone call to the room steward got a small table and small nightstand moved out of my room so I could fit the scooter in the room and turn it around to get back out. The disembarkation was exactly the same, very easy. My room steward's name was Danny and he was always ready, willing and able to help me in any way he could. I thanked him for everything he did and he told me it should be him thanking me because I was one of the easiest passengers he has taken care of. I had a balcony cabin on the Caribe Deck (deck 10), C509 mid ship. The room was wonderful.The bed was so comfortable I think I slept better on the ship then I do at home. It was clean and had enough closet space for two or three people. The balcony was a welcome addition because I normally only do Ocean View but this was an upgrade present from Princess. The only problem was it was cold in San Francisco, Los Angeles and Santa Barbara. Everyone was complaining about how cold it was, about 50 to 55 degrees during the day. Most passengers just brought a sweater and were freezing during the tours. San Diego was warm, the sun came out and it was beautiful. The DaVinci dining room, the staff was great and I sat with a great bunch of people from all over California. The only problem was that there was only one working elevator to get us to the dining room and it was the smallest elevator on the ship, so if a walker and a wheelchair were on this elevator, only two other people could get on. My first night I started for the dining room at 5:00 with dinner being at 5:30 and finally made it to the dining room at 5:45. I will have to ask for a different dining room on the next Grand Cruise. The Buffet food was very good and you could have breakfast in the Michelangelo dining room if you didn't want to go to the buffet. I ordered room service for a late breakfast two morning and the food was delicious and warm. The entertainment was good, it wasn't the best I have ever seen but after two shows I quit going because it just wasn't that good. The cruise director's staff was very good and kept everyone interested in being busy, very busy. It was too cold to try and swim in the pool but while in San Diego and Ensenada so people did try swimming and the hot tubs. All in all, it was a relaxing, interesting cruise. Read Less
Sail Date November 2015
I have the most amazing experience with the Grand Princess. As we arrived at the port, there were long lines but that is to be expected. We had no issues getting onboard the ship and maybe an hour after, we got on our luggage was already ... Read More
I have the most amazing experience with the Grand Princess. As we arrived at the port, there were long lines but that is to be expected. We had no issues getting onboard the ship and maybe an hour after, we got on our luggage was already waiting for us at the door! The cabins are small very clean and the house service was phenomenal. Julia kept our room tidy all the time! I felt like I was being pampered! Entertainment The singers and dancers are extremely talented and the shows were fun to go to after dinner. Carl Strong, the comedian was hilarious. Liam Ryder, the singer and pianist was just amazing. I looked forward to seeing him perform each night! Fitness Loved the fitness area, however, would be nice if there were more weight machines or a chin up bar. Dining I loved the food at the buffet and Botticelli. They had a lot of options and healthy ones too! The waiter/waitress is also part of the reason my experience was so amazing. Truly amazing people. The excursions were fun and a great experience, however, I felt like they were overpriced. I will definitely be going on another princess cruise in the future! Read Less
Sail Date July 2015
This was our first cruise so we didn't really know what to expect so there are pros and cons and some of each come from what your expectations of your cruise vacation is. The food was wonderful and the staff in all the dinning venues ... Read More
This was our first cruise so we didn't really know what to expect so there are pros and cons and some of each come from what your expectations of your cruise vacation is. The food was wonderful and the staff in all the dinning venues were wonderful. The food in the buffet was good and we loved the service received. At each venue the staff really made you feel like you were on vacation. We didn't participate in too many of the activities we were too awe struck by the sencery and just couldn't peel ourselves away from the views. And I believe the captain and the cruise director understood this because there were on going annocements that explained where we were and what we were seeing. The cabin was nice and good size - we had a mini-suite. Our daughter told us the sofa bed was okay but she did complain about not having towel aninmals too look forward to each night - i guess princess just doesn't do that. We didn't take advantage of the kids activities. We visited the area twice and it smell of soiled diapers and our 11 year old wanted to get out of there area quickly. The photography staff was great! Everyone was pleasant and very helpful. Yes the pictures are expensive but i don't think they are any more than other cruise lines. We were in our room a lot - watching the views from our balcony - but i could not even tell you the name of our room steward. No complaints but also no rave reviews. Read Less
Sail Date June 2015
We booked a tour of Alaska for four. We wanted a "Nothing to Worry about" trip and pretty much that is what we got. I have not traveled outside the US since the boarder changes and that was an eye opener. The Princess Cruise ... Read More
We booked a tour of Alaska for four. We wanted a "Nothing to Worry about" trip and pretty much that is what we got. I have not traveled outside the US since the boarder changes and that was an eye opener. The Princess Cruise staff did a very nice job getting us through customs. Expect a 2 hour deal. The cabin we booked was with the bunks. Only hit our heads 39 times in six days. We may have lost count due to head injuries. Highly recommend the balcony. The rooms get stuffy and having the ocean breeze helps. We did the cruise from Vancouver up to Alaska ($200 cheaper that way per person according to the agent). Two days later still don't have my land legs back. Saw humpback whales, Orcas and Dolphins. We took the Lighthouse Cruise in Kethikan and enjoyed the seals. If you are a novice like myself and don't want to go off the beaten path, this is the way to do it. I would recommend bringing a surge strip for extra plug ins. There are only two in the cabin. PS the staff work very long hours and they deserve an extra tip at the end because the 11.50 per day for all the staff just doesn't do them justice. We had an 18 year old with little activity for the 18-20 to do. No youth activity or adult activity for them. Read Less
Sail Date June 2015
My parents have enjoyed several cruises in their retirement, but they have not enjoyed any cruise more than a 2013 Princess cruise to Alaska. So, they decided to take our entire family--13 people all together--on a once-in-a-lifetime ... Read More
My parents have enjoyed several cruises in their retirement, but they have not enjoyed any cruise more than a 2013 Princess cruise to Alaska. So, they decided to take our entire family--13 people all together--on a once-in-a-lifetime vacation to Alaska aboard Princess earlier this year. To say that it was the cruise from hell would be an understatement. The trouble started before we even got on the boat. There was a problem with my "cruise card" room key and the security staff refused to allow me to enter the ship. They made me wait for over an hour on the deck as they let other passengers aboard. When my mother and father made their way up the gangway, they too were stopped and made to wait. The incompetent security team just kept trying to make new cards for us, but nothing seemed to work. They never told us what the problem was, they never offered us a chair to sit in, and they made no effort to make up for this terrible introduction. Finally, a set of keys worked, and we were allowed to board... When I tweeted my displeasure (and paid $5 for the onboard internet access to do so) at being made to wait with no explanation, @PrincessCruises promised that someone would reach out to make up for this situation. 2 months later, I'm still waiting. Although the security staff let my father onto the ship, they paged him to the "guest services" desk shortly after we got settled in our staterooms. When he arrived at the desk, the crew accused him of being a stowaway and threatened to take him off the ship and arrest him at the next port. He'd only spent $40,000 to bring his entire family aboard, but since no one at the front desk knew anything about that, they threatened to arrest him. $40,000. 13 people. Accused him of being a stowaway. It turns out that all these problems might have stemmed from the fact that my father is James J. Surname and my oldest brother is James F. Surname. Apparently, in 20 years of operations, with 3,000 passengers aboard on any given trip, Princess had never had two family members with similar names onboard at the same time. Their reservation system couldn't distinguish between James J. and James F., even with different birthdays, different passport numbers, and different middle initials. At the first port, Ketchikan, when my brother disembarked, it deactivated my father's "cruise card." When my father tried to leave the boat, security stopped him once again. They re-issued his "cruise card," but that in turn deactivated my brother's. When he returned to the boat at the end of the day, he would also be hassled by the security team. This was not just an issue during embarkation or at the first port of call, either. Problems with the room keys would haunt us for the rest of the voyage. When my mother tried to find out if Princess would do anything to correct the situation, she was brushed off by some nitwit in the "finance" office that headquarters were closed for the Memorial Day holiday, and besides we were not losing money because of the problems Princess was creating so they would not make any offer to refund any portion of our $40,000 fare. $40,000. Accusations of being a stowaway. When we wanted our family at one table for the Captain's dinner, the maitre'd gave my mother a lot of push back, and when we arrived at the dining room, I was made to sit further away from my family than any of my other family members. Gee, thanks, sitting all by oneself is a great way to spend those precious moments on a family vacation. When I spoke to the guest services desk, I was told that something would be done, just like the Twitter tweet, but again, I'm still waiting for something to be done. When my brother's room key stopped working, and he called guest services to replace it, they made him wait for 30 minutes before I went to the desk, and then they told me that someone had been by the room to help but he wasn't there. I informed the employee that whoever had told him that was lying to him, because we had both been waiting outside the room and no one had come by. Then the staff member tried to just hand me a key for my brother's room. It is a violation of every security policy to blindly hand a passenger a key to another passenger's room, but they did. I told them I was not going back to the room, and the staff member looked at me like I was crazy until I finally just said "you're going to take him the room key, not me." At the end of the cruise, Princess lost my roommate's luggage and, two months later, still has not made any effort to reach out to her. Never mind that we drove all the way from Whittier to Denali (a 5.5 hour, 307 mile trip) only to find her bag had accidentally been sent to a Princess lodge, even though we were not staying with Princess. When a representative from Princess did reach out after our cruise to inquire as to our terrible experience, they once again stated that since I had not spent any money as a result of their incompetence, they could not make an offer to reimburse or refund me any amount. The representative did apologize for the crew's complete incompetence and hoped that I would consider Princess for my next cruise, but as I told her, it would not take much effort from any other cruise line to convince me that they could do a better job than Princess had. All they'd have to do would be to let me aboard the ship at the start of the cruise and not accuse me of being a stowaway, and we'd be golden. The representative tried to excuse away the inexcusable behavior of her crew by saying it was early in the cruise season and they crew may be inexperienced, but I've worked in hospitality and customer service for over 10 years and it would never, ever be acceptable to behave the way Princess's staff did. Unless you love being accused of being a stowaway and love having room keys that don't work, I would not bother setting foot on the Grand Princess or any other Princess ship. Did I mention that there were buckets up and down the hallway for the duration of the cruise, catching water dripping from the ceiling? Read Less
Sail Date May 2015
Service was very good- A big Thank you specially to the F & B Supervisor Miss Paula of Portugal And waiter Mr Artemio of Philippine- they make my 26th Wedding Anniversary a very memorable moment , once again a big Thank You. ... Read More
Service was very good- A big Thank you specially to the F & B Supervisor Miss Paula of Portugal And waiter Mr Artemio of Philippine- they make my 26th Wedding Anniversary a very memorable moment , once again a big Thank You. The Beautiful Champagne Waterfall- Photograph Dance Floor very entertaining BINGO Game was fun Cooking class will be much fun if audience pick to participate Read Less
Sail Date May 2015
I did the pre-cruise land tour to McKinley and Denali Lodges. Wonderful. No complaints there. Then we rode the train down to Whittier and boarded the ship. I loved the Grand. Everyone was super nice. I had no problems at all anywhere ... Read More
I did the pre-cruise land tour to McKinley and Denali Lodges. Wonderful. No complaints there. Then we rode the train down to Whittier and boarded the ship. I loved the Grand. Everyone was super nice. I had no problems at all anywhere on the ship. The food and service in the dining rooms was great. The entertainment was wonderful. I saw a show where they danced and sang 50's music. They were really good. They had a wonderful comedian onboard. His show was the best! The entertainment in the piazza was always good. I loved the dance party on Wednesday night when they dropped the golden balloons. That was lots of fun. Seeing the scenery, the naturalist they had on board was perfect. They had the first female Iditarod winner onboard. She was great. Overall, it was the perfect cruise for me. I enjoyed every minute of it. Let me add here that I was traveling by myself. And I had a wonderful time! I will definitely sail with Princess again. And hopefully soon. Read Less
Sail Date May 2015
We had never cruised before and had some concerns about the Grand Princess after reading so many negative reviews. Maybe because we had nothing to compare.. BUT, our Alaskan Cruisetour was overall fantastic.,!! Sure the ship wasn't ... Read More
We had never cruised before and had some concerns about the Grand Princess after reading so many negative reviews. Maybe because we had nothing to compare.. BUT, our Alaskan Cruisetour was overall fantastic.,!! Sure the ship wasn't the newest, but overall it was pretty good shape and we found that the crew was constantly cleaning and painting etc. Food was far better than we expected, and the anytime dining rooms for all of our meals (plus a couple of room service breakfasts and afternoon fresh fruit and cookie) was great. Entertainment was really well done and varied.. From a British Invasion show, comedian, magician, Irish duo and National Park Ranger talks.. Ok, the BIG complaint was the smoking. As someone with asthma, we were very careful in reading the no smoking rules before booking, and Princess seemed pretty good, even restricting smoking on private balconies, which they said was strictly enforced... Well, not only was the casino was so smoky, but they LEFT ALL THE DOORS OPENED CONSTANTLY! This filled the beautiful 3-story Piazza in the midship with smoke 24-7, making it completely miserable to enjoy the International Cafe for coffee and desserts, or the many venues and entertainment found in that area. After the cruise l contacted Princess to understand why they simply could not close the casino doors to contain the smoke, and the rep couldn't really give me any good explanation... And after pressing her further, she came up with a lame answer about ventilation not being good in the casino... It's unfortunate that after an amazing trip otherwise with Princess Cuises, that this is enough for us not to be looking at another using Princess, as they seemed far more concerned with the poor ventilation for the smokers in the casino than for the vast majority of cruisers enjoyment on the rest of the ship. Read Less
Sail Date May 2015
Alaska has been on our bucket list, so we finally did a land and cruise vacation. We booked Princess and went northbound to Whittier AK. Once on land we did our own planning have a fabulous time. Now about the cruise. Being our first we ... Read More
Alaska has been on our bucket list, so we finally did a land and cruise vacation. We booked Princess and went northbound to Whittier AK. Once on land we did our own planning have a fabulous time. Now about the cruise. Being our first we were not sure what to expect. Unfortunately those who are in control of the Vancouver Port should all be fired. There were 2 cruise ships all boarding at the same time and it was a complete mess. Thousands and I mean thousands of people all crowded into what felt like a plane hanger, with folding chairs, not enough to seat everyone for hours. Once we got through customs, we sailed through the Princess within minutes. We waited 3 hours while others waited as much a 6. Disgraceful. Once on board we were very pleased to see the condition of the ship. Everyone was friendly and our balcony room was just lovely. It was exactly as shown online. I believe we had the perfect room. We were on the Emerald Deck which is where the life boats were. While the majority of the rooms had "window views" (of a life boat, we had a balcony. There are 2 forward and 2 rear on each side of the ship. We had complete privacy unlike the decks above us that apparently look down on the floor below. I would totally recommend this balcony room for the privacy. We did have a deck along side but it is not on the same level, so all you would see is someones head. Very few people actually walked by us when we were in the room. Our room was made up twice a day and new towels as well twice a day. Our steward was wonderful and very friendly. Whatever we needed, he was there. We enjoyed the activities on the ship and appreciated that they had so much information about Alaska. The naturalist on board was wonderful and her talks terrific. Lumberjacks boarded the ship with us in Vancouver, did a lecture and they left in Ketchikan to do their show, The Alaska Lumberjack show, which we highly recommend. Libby Riddles, the first woman to win the Iditarod, 30 years also, provided a wonderful story of her quest for the win. There were others, but you get the idea. They really tried to provide Alaska information. As for the food..... The crown restaurant (one of 2 specialty restaurants which cost you an additional $25 each) was well worth it. We had our best meal there. Steaks were great ! Not to say the other restaurants weren't good, just different. If I was to say anything about the food..... the shrimp cocktail was not good. The shrimps were small and frozen, soggy. Other than that one minor issue, we had plenty of choices, including hamburgers and pizza on the pool deck. Lets not forget about the buffet, which always had a good variety. There was always nighttime entertainment in the numerous lounges and theaters. Unfortunately we couldn't see them all.....but we sure tried. If you are a drinker, the prices were not different them NY. Wines ran about $8 a glass and beer $4-5. You can bring on a bottle of wine per person but it must be consumed in your cabin. We loved the cruise and will definitely take more. As for the ports, Ketchikan be sure to see the Lumberjack show, and walk Creek street. In Juneau, you can catch a bus up to Mendenhall Glacier and walk to Nugget falls. The bus is $20 round trip. In the afternoon, take the tram up to Mt Roberts, and see the view. (Free wi-fi on top). In Skagway, we rented a can at Avis (book ahead) and ventured out, just as the tour buses do. We went up into the Yukon and saw so much beauty. It was much cheaper then taking the train ride everyone else was doing at twice the cost. If you have room, invite another couple you met. As mentioned earlier, we did our own land trip. We wanted to spend more than one night in Denali and so we spend 3 nights. When we got off the ship, I got us a transfer into Anchorage where we spend 2 nights. Frankly one night is all you need. Then we boarded the Alaska RR for a 7 hour trip up to Denali. We spend 3 nights at the Grand Denali Lodge (which has a shuttle bus that takes you all over) and again we took the Alaska RR up to Fairbanks where 2 days were enough and we caught our flight home. You can most certainly do a land tour yourself and save lots of $$$$. Just go on line and book hotels, transfers, and excursions yourself. We did and always do. Read Less
Sail Date May 2015
I went on my first cruise on the Grand Princess to Alaska in July 2014 and overall had a very good experience. However, the cruise fell short in a number of really important ways so for our next cruise we will try another line. We left ... Read More
I went on my first cruise on the Grand Princess to Alaska in July 2014 and overall had a very good experience. However, the cruise fell short in a number of really important ways so for our next cruise we will try another line. We left from Seattle on July 6th and the embarcation process was flawless. From the moment we arrived at Pier 91 until we were in our cabin, things were organized and even enjoyable. We found our balcony stateroom in good condition and felt welcomed by staff. So far, so good. Our first hiccup came at dinner. The Grand Princess has two main dining rooms for "anytime diners"; the Da Vinci and the Michelangelo. The "green jackets" in the Da Vinci dining room seemed really grumpy and unwelcoming. (I think the green jackets were the head waiters.) I can understand if someone is a little grumpy once in a while but this caught us off guard BUT we decided to give them the benefit of the doubt. However, their treatment of guests was consistent throughout the cruise. We started going to the Michelangelo dining room whenever possible and had just the opposite experience; head waiters and all staff were friendly and fun to be around. I have no idea what was going on behind the scenes but it colored our cruise experience considerably. Here are some favorable observations of the Grand Princess cruise to Alaska: --The on-board naturalist (Mark) was magnificent. His commentaries really added to cruise experience. --Shore excursions were well organized and reasonably priced. --Our experiences at each port of call was very, very good (easy on, easy off); this cruise stopped at Kechican, Juneau, Skagway, and Victoria. --The food was good in the dining rooms, at the buffet, and at the other venues. --Front line staff were excellent all around the ship. Here some areas where the cruise didn't measure up: --Head Waiters in the Da Vinci dining room. --Constant sales pitches for wine tastings, refillable drink containers, coffee packages. (They even enlist the wait staff to try to sell you things during your meal!) --Constant interruptions to take your picture with ridiculously costumed characters. --Too much paper! Every day we had a stack of papers in our stateroom "mail box". This has to be costly for the cruise line and very wasteful. As I said, I'm a first time cruiser so maybe this is the way all cruises are run but I'm going to check out some other lines when planning our next cruise. Good luck and Happy Sailing! Read Less
Sail Date July 2014
Just got back from a repositioning cruise (Vancouver to Seattle). Worst experience ever, and I have been on many repositioning cruises (Norwegian and Holland America). First - we had to stand in line for 3 HOURS! before we even got ... Read More
Just got back from a repositioning cruise (Vancouver to Seattle). Worst experience ever, and I have been on many repositioning cruises (Norwegian and Holland America). First - we had to stand in line for 3 HOURS! before we even got through customs. Then another wait before we were given our cruise identification, then another wait to have your card scanned and picture taken - all before we even got on the boat. Our room was okay, I have seen better. You can tell this boat is dated. We had a balcony, but while we were sitting on the balcony all you heard was thump, thump, like there was a door slamming in the wind. Very irritating! The bathroom sink had no cold water. I was looking forward to a nice sit down dinner, but waiting in line for 3plus hours with nothing to eat and drink, we went to the first eatery we found and wolfed down a hamburger and something to drink. That was my dinner, because after that I did not feel like eating anymore. Once we got on the ship the stewards were standing around pushing "mango punch" drinks at you - I thought it was some kind of compensation for having to wait so long - HA what was I thinking! The entertainment on the boat was boring. For breakfast had to stand in line AGAIN, and by the time you sat down your food was cold. One of the public bathrooms was disgusting. The elevators were so S-L-O-W, you could run up the stairs faster because you had to WAIT a long time for the elevators to come to your floor. (And I have difficulty walking stairs and I still beat the elevator.) When I received my invoice the next morning, they charged us for 4 drinks that we did not even have. So I had to go to Service desk and WAIT to be helped. I was afraid there would be a problem, but I brought all my receipts down to prove those 4 drinks @ $9.50 each were not mine! That took a while to get straightened out. We were told to be out of our rooms by 8:00am and our group was to meet at the Princess Theatre and we would be able to disembark at 8:30. Again we waited....and waited....and waited and waited some more. We were finally able to get off at 10:30, BUT you guessed it, we had to wait again at customs for almost another hour. It got to the point I was so angry I could have cried. One person said he needed to catch a plane, and the only response he got, was sorry I don't make the rules. This was my husband's first cruise and I had given him all the hype about cruising, but you won't find him on another cruise. As we left the terminal I saw another line up of people waiting to get on the Princess Cruise line - I feel sorry for them, they don't know what's coming to them. Thankfully our hotel made up for it (Hyatt @ Olive 8). When they heard about our disaster cruise, they gave us a $20.00 hotel credit and said coffee is on us. I kept telling my husband it's is not usually like this, and someone else in the line up had just got off a Norwegian cruise and they had no problems. There were 2,000 people on this ship, all who were disgusted by the whole procedure. There were people standing in line for 3 hours walking with a cane and some who had difficulty walking, let alone standing. So Princess Cruise Lines you better get your act together because you will certainly loose a lot of business. Read Less
Sail Date May 2014
Being this our first ever cruise I can not have anything to go by but our own experience as we went along. What I found totally cool was that The Love Boat was on TV with a new episode everyday. To me that was stellar. What was outstanding ... Read More
Being this our first ever cruise I can not have anything to go by but our own experience as we went along. What I found totally cool was that The Love Boat was on TV with a new episode everyday. To me that was stellar. What was outstanding was the staff, from the cooks to the house keepers and the deck staff. They each were amazing and very helpful. I was stuck in the room the first three days with a horrible cold and our Steward was the best. His first name is Roger and hands down to him he was awesome! I was on C102 and the room was tight and Roger always left me an extra box of tissues too.  Five stars! Our room was very spacious for our needs and the restroom was more than enough room to do what ya have to do in there. Shower was spacious for a nice lingering shower. Very clean and the Steward staff was ace! The Horizon court was just the best foodies in the world with everything under the sun there. Boggles my mind how they did all the food preparations and how they cooked it all. The Government shut down and Princess worked it to where we had a comparable excursion to the Natl. Volcano Park and they had us go the the Volcano Tree state park instead which was really nice to go through. Thank you Princess for that act of coolness on your part. I would for sure go on another cruise. Read Less
Sail Date October 2013
First and foremost my friends (3 of us) and myself were 1st time cruisers so we had no clue what to expect. We booked a mini suite for a 10 night cruise to Alaska/Glacier Bay. Embarkation went very well. We caught the Airport Express ... Read More
First and foremost my friends (3 of us) and myself were 1st time cruisers so we had no clue what to expect. We booked a mini suite for a 10 night cruise to Alaska/Glacier Bay. Embarkation went very well. We caught the Airport Express "Cruise" bus at Sonoma county airport- about 2 hours drive from where we live. Got our luggage on and away we went, nonstop to the ship terminal where we were dropped at the door and our luggage went on to unload. We didn't see it until it was at our stateroom a few hours later. We got through the boarding process in maybe 1/2 hour and were hanging out on the balcony of our suite. We finally started our cruise under glorious skies. We went to the buffet for a somewhat disappointing lunch. I don't recall what was offered. I can say it was bland and not a great selection to choose from. But it did fill our bellies. Went back to our stateroom & had mimosas. Met our room steward and unpacked. Mostly, we sat on our balcony and took in the peacefulness of the ocean. Until (da da daaaa) THE MELTDOWN. There was a small child above us who was very unhappy. (This became the norm on our voyage just about every morning trying to enjoy coffee on the balcony. If not crying, she was asking for mommy mommy mommy mommy... and mommy should have answered her, don't you think?) Anyway, we decided to explore the ship. We found staff to be wonderful and extremely courteous. Dinner was at Crown Grill. (twice) Absolutely fabulous. Steak was done perfectly and we were treated like royalty. We also ate at DaVincis several times and had great experiences each meal. Buffet for breakfast was ok... but lunch and dinner there was mediocre. My time at the spa consisted of a hot stone massage, scalp treatment & massage, teeth whitening and eyebrow waxing. All very professional and again, the staff was wonderful. My biggest regret was not having signed up for any of the excursions. I made due walking around the different ports. Ketchikan was fun, but very commercialized. Haines was absolutely gorgeous, tho quite a bit of walking from the ship. Juneau was just to short of a visit and I didn't go ashore in Victoria. All in all, aside from to many unattended children running amok, it was a wonderful trip. I will definitely cruise again, and now know more what I will or will not do differently.   Read Less
Sail Date August 2013
We had heard such great things about cruising, that we finally broke down and decided to belatedly treat ourselves to a 25th anniversary cruise. It was our maiden voyage and we were prepared to like it, love it, and want more of it. ... Read More
We had heard such great things about cruising, that we finally broke down and decided to belatedly treat ourselves to a 25th anniversary cruise. It was our maiden voyage and we were prepared to like it, love it, and want more of it. Unfortunately, this was another case of the hype outweighing the substance. It started out wonderfully with a long weekend in San Francisco prior to setting sail for the Inner Passage. TIP: If possible, arrive at your departure port at least a day early to avoid flight hiccups and last minute rushing. On embarkation day, Pier 35 was bustling with activity and excitement. We got there around 11am for a 1pm boarding. TIP: If you get to the Pier early, hunt down one of the Princess agents and see about early boarding. That's exactly what we did, and they ushered us right in to get the onboarding process started. You don't ask, you don't get. From there getting settled was pretty smooth. They had crew members on each floor at the elevator banks directing guests to their cabins. TIP: Have either a big breakfast or lunch before boarding, because it seems that the first thing people do is head to the buffet. No other restaurants are open, and the Horizon room is a crowded mess of chaos inhabited by many people who act like they haven't eaten in a week and look as though they belong in "People of Wal-Mart" parodies. The first 2 1/2 days were very rough seas. So much so that the captain announced a cancellation of our first port, Juneau. There was so much noise overnight with all the booming of the stabilizers and rocking of the ship that we got hardly any sleep for almost 48 hours. This did not set a very nice tone, although things got better as the weather did. TIP: The Alaskan scenery is stunningly beautiful. Take the opportunity to get off the ship in ports, but know that the towns are tourist traps. How do they support so many jewelry stores?! There are plenty of activities to occupy your time, from movies, board games, live music, and lectures, to casino gambling, live production shows, a spa and fantastic fitness center. Note that the casino allows smoking and it stinks to high heaven in there. It even wafts out to the stairway nearby.TIP: Carry your "Princess Patter" with you. No matter how good your memory may be, you won't remember all the activities and their time slots. Our state room was called a mini-suite. It was a well-appointed comfy room with a balcony and had just enough room that we weren't tripping over each other. The food. This is where they really need improvement. All I've ever heard is how wonderful food is on a cruise ship, but this was not the case for us. The Horizon Room was like a floating Old Country Buffet. We avoided it as much as we could, but even the DaVinci and Michelangelo dining rooms didn't deliver anything that wowed. Everything was plated and presented beautifully, but with the exception of only a couple dishes, food was bland and forgettable. The standouts that we liked: breads, most of the pastas, and coc au vin. TIP: Ask your waiter for recommendations. Ours had some great suggestions. Also, if you give them 24 hour notice, you may be able to request off-the-menu special dishes.There were no "name" entertainers, but the entertainment was better than I expected. We saw all the production shows performed by the Princess Singers and Dancers and they were top-notch. The musical performances were also top-notch and could be found in the Piazza and various lounges around the ship. There were also trivia contests and other fun-filled things done by the crew. Getting off the ship was easy-peasy. You get assigned a color designation and a waiting lounge. TIP: You have to be out of your rooms by 8am, so get up early and get whatever coffee/breakfast you want as soon as you can, because you will again be dealing with herds of grazers everywhere. Allow yourself enough time to be able to return to the state room for one last freshen-up before heading to your wait lounge. So, as you see, there were good and bad things about this cruise. I think my expectations were set a little high, because I feel like we paid for a mid to upper-level champagne experience only to come away with a low-end beer. I'm thankful I was able to experience this, but I will not be rushing out to book another cruise anytime soon. Read Less
Sail Date May 2013
First of all this is actually 2 back to back 7 day cruises not 1ea 14 day cruise as is sold. This equates to being at sea for a large amount of the time because the ship has to return to Ft Lauderdale in order to disembark some passengers ... Read More
First of all this is actually 2 back to back 7 day cruises not 1ea 14 day cruise as is sold. This equates to being at sea for a large amount of the time because the ship has to return to Ft Lauderdale in order to disembark some passengers and the taking on of new passengers for which ever leg of the trip that will start anew. Alone that's a 2 day at sea trip coming and going (4 days). Now add on the days, not shown in the itinerary as "at sea". Those days would include your departure day and days between ports of call. So for example after you've experienced your first 2 at sea days you have 60 hours out there and the clock can still be running as you haven't reached your port of call yet, that's shown as an arrival day. The con to this package is that because of the travel time some ports of call end up being rather useless. Example: San Juan Puerto Rico. We arrived at about 4:30pm local time, by the time we got clearance to disembark, port officials got there, and we were allowed to leave the ship we had just over 2 hrs of day light left and all of the historical sites close at 6:00pm local time. How much of such a wonderful place can you see under those conditions? Next time I sail I'll be looking at the 10-12 day packages where the ship doesn't have to report back to their home birth every 7 days. No Smoking rules: While many of you will applaud the new onboard smoking rules for us smokers it's like being placed in a less then second class pier group. Yet I do agree with some of the rules and was able to abide by them but it came at a real cost in enjoyment. On the Grand Princes there were only 4 smoking areas available to less than Platinum card holders or Suite occupants (they have one more in a restricted lounge) and on at least 2 occasions all of them were closed, blocked off, clear on the other end of the ship and more often than not un-manned with no onboard services what so ever (drinks/food etc.). Another really annoying issue is that when reading their policy on Princes.com it states that permitted smoking areas are well marked. Sorry they are not. Like most of the information one can obtain aboard ship your best and most reliable source of information comes from follow passengers thru trial and error. When I asked a Senior Purser (Officer) about their "well marked smoking areas" he told me that they were marked, by ashtrays. The most centrally located smoking area was on deck 7 Portside of the ship also known as the Promenade deck. The ashtrays are hung on the bulkhead just outside of very heavy outward swinging doors but hidden from view by large equipment lockers. One can look up and down that deck and not see one of the 3 ashtrays located there. Oh yes, 5 percent of the passengers crammed around 3 ashtrays being pelted with heavy doors and knocked to the bulkhead. Did I mention there is no seating around these ashtrays? Additionally, and somewhat funny, there were ashtrays on some of the elevator landings which are definitely not located where you can smoke or anywhere close to one. Tell me again about the clearly marked smoking areas. If you're a smoker I'd look at other options as all of the Cruise Lines owned by Carnival have the same policies in effect. Other independent Cruise Lines have retracted these restrictive rules due to the loss of revenue. Ah, then there's the "Deluxe Anniversary Package" Cost $445.00us, paid in advance back in June of 2012. It was our 30th anniversary and I wanted to do something special for my wife, after all she did allow me to live for thirty years. I had her all pumped up with all of the niceties she was about to experience, the Champaign, the chocolate covered strawberries, flowers, the plush robes and the Breakfast in bed just to name a few. Several of these items were to already be in our cabin when we boarded. There was nothing. I asked our Steward about it and was directed to the Pursers desk. I decided to give them another day and see what happens. On the third day I went to the Pursers desk to inquire; yes it was noted on my account but obviously not incorporated into anything that was going to make it happen. The Senior Purser would look into it and I could expect things to happen by that afternoon. Well it took another day but a few items did trickle in, a second trip to the Purser 2 days later produced the robes on day 4. The breakfast was yet another issue and generally needed to be ordered 24 hrs in advance. When we booked (June of 2012) I had it scheduled for day 2 of the cruise at 8:30am but by now that time frame was long gone. Again off to the Pursers desk I went to be told that the reason I hadn't received it was that I hadn't chosen my meal from the menu. Sorry I told her, there was no menu, it was a flat package deal. This is what you get. Well the web site could be wrong, even the room Portfolio (book about onboard services) could be in error. So she convinced me to contact room services. I returned to my room, called down to RS and no there were no choices. So I had them send me up a copy of what the "menu" contained. It matched verbatim, the web site, Portfolio and what I had talked to this Jr. Purser about. When I returned to the Pursers desk, for the fourth time now, I went armed with three documents that all stated the same thing, and when I was supposed to have received it. She still wanted to argue the point. That's when a Senior Purser came out of the back office and I looked at him probably with, at the least, frustration on my face. He came over to intervene. That's when it happened. As I was explaining to him about the meal and the menu issue and showing the documentation she jumped in saying "I never told him that." She blatantly lied, right to my face. Then she stormed off. The Gentleman looked at me and there I was defending myself and position. Showing him my documentation and again asking when I would receive it. He said he'd have RS give me a call and set it up, they called, and I placed the order and would receive it in 2 days, which was ok due to ports of call. When it came I was asked for a coupon. What coupon? That's when I found out that for the meal and other onboard services included in the package I should have received three coupons for various venues such as our couples massage. The framed portrait we didn't even bother to attempt to redeem. We'd had it and I would have paid another $445.00 not to have gone through this at all. A full report was filed but no satisfaction was received what so ever. By now what could they do anyway? International crew: While the front line Porters, servers and general staff were friendly, cheerful and looking after your every wish as best they could, they were also a wealth of information about their home countries and cultures, which covered the world and made for very interesting conversation. But the second tier staff as often as not, didn't speak English at all and could make things frustrating in ways never dreamt of in any other situation. As an anniversary gift I had bought my wife an expensive gold chain with a very nice pendulant and matching ear rings to ware during formal night. As she was putting on the earrings the ship rocked and one dropped down the drain. She was so upset. I told her I'd get it back and called down to get someone to retrieve it. They sent a plumber right up. I guess by the time he got his information the situation had turned into a plugged drain. Yep, he turned on the water full blast smiling as the sink emptied as quickly as possible. I reached over his shoulder slammed off the water and tried to explain the situation. He didn't understand a word and by now my wife is in tears. The last thing you do when you drop jewelry down a drain is turn on the water. Finely I retrieved the second earring and pointed at first to the one in my hand and then pointed to the drain. He finally got the idea and luckily the lost one was still in the trap. The point here is that you may have to be resourceful when dealing with some of the crew you may encounter. Room service: what can I say? A bowl of chili served with a fork, cheese burger no cheese, Glass of milk with that Danish in the morning; expect a tiny creamer, oh but you have glasses in your room we were told. Like yes I want that 2 ounce shot of milk in a glass. NO, bring me the 2 glasses of milk I ordered on your form. Salt and pepper, what's that? They screwed up our orders 6 times in a row. The funniest was when I called to complain about 50% of an order missing; an Officer from the kitchen shows up at the cabin, yes officer, who went off chasing down a bucket of ice and we still didn't get our Irish Cream. It went right over his head. But you have that 15% gratuity and $3.00 room delivery charge. Oh, that bed; short and so hard it hurt me to lay in it. I know I didn't get a full nights sleep durring the entire cruise. I kept hearing about this "Total Escape Esperance" but never figured out what they were talking about unless it was some of the on shore excursions. Would I recommend this to others? I think not. The entire episode lacked any appearance of communication or organization from the time you booked passage to the time you disembarked the ship. Can I get a do over? Read Less
Sail Date January 2013
We sailed from Los Angeles to four Hawaiian islands, then to Ensenada in Mexico, and then back to LA. Four and a half days each way across the Pacific was a long time to be on the ship. Since it was winter, most of the time it was too cold ... Read More
We sailed from Los Angeles to four Hawaiian islands, then to Ensenada in Mexico, and then back to LA. Four and a half days each way across the Pacific was a long time to be on the ship. Since it was winter, most of the time it was too cold to enjoy on-deck activities like the outdoor pools or deck chairs. Eight or nine days without any ports of call is also more than enough time to exhaust all of the entertainment on board and the various free movies and other TV programming offered by the ship. I was grateful to reach the Hawaii and get off the ship on the way out, and even more grateful to reach LA and get off the ship for good on the way back. The food was surprisingly uneven - some days it was quite good, other days nearly inedible. The worst food was from the special holiday menus, which I found pretty surprising. The pizzas and hot dogs were the worst - completely disgusting. The first thing I did when disembarking in Hawaii was make a beeline for the nearest fast food. Normally I don't like fast food, but it was a refreshing treat after the fattening, repetitive fare on the boat. Also, because food quality was so variable, it was nice to know for a change what to expect in my meal. On the positive side, room service was 24 hours and at no additional charge for most items. It was nice to be able to get a club sandwich or PBJ any time of the day or night (especially after an unsatisfying meal in one of the main dining rooms). There is also a handy continental breakfast service - you can order several different items like pastries and juice in the evening, and it will show up at the time of your choice the next morning at your door. Even though it was an "all inclusive" cruise, soft drinks and alcohol are billed separately. The way the ship handles this is really annoying - you have to present your ship card each time you order a drink, and sign a receipt each time too. With large groups at a bar or at dinner this can be very cumbersome and annoying. They should come up with better, less disruptive methods, like portable card or finger print readers. Paperless options would also be nice. Service on board was all over the map. Most of the staff was very helpful and attentive, but sometimes it was impossible to get assistance, particularly in the early or late hours in the self-serve buffet. Also, our room steward never responded to pages and was seldom to be found. When he could be found, he was fairly unfriendly. (In contrast, some friend staying just down the hall had a different steward, and they claimed they've never received better attention or been better taken care of.) Some of the crew did not speak English very well and I had a few awkward misunderstandings as a result. The ship had a modest sized gym / work out facility, but its hours were limited from 7AM to 10PM. Many guests complained about this and indicated that other ships or cruise lines have 24 hour gyms. Because a lot of people on the cruise were morning people and were from several time zones further east, the gym was always overcrowded in the morning. There were lines to get any cardio or workout equipment. The only way to ensure getting equipment was to go to the gym later in the evening, but at the cost of missing out on a dining slot or evening entertainment. Also, some of the cardio equipment was in poor repair. I had a lot of fun hanging out with friends on the cruise and going on excursions, but overall this was not an experience I would want to repeat. I never felt any sort of luxury at all. Instead, I felt like I was staying in a second-rate hotel in the middle of nowhere. The long ocean crossing contributed to this feeling, and maybe I would have enjoyed the cruise more if it had less time at sea and more ports of call. Read Less
Sail Date December 2012
We picked up the eavesway coach from the services,put bags on coach and never saw them again until we got to the state room,we booked a ocean view and were upgraded to a balconey then to a mini suite.The ship is masive clean and very well ... Read More
We picked up the eavesway coach from the services,put bags on coach and never saw them again until we got to the state room,we booked a ocean view and were upgraded to a balconey then to a mini suite.The ship is masive clean and very well run.the food is made on the ship(no fast food)it was it was top quality,the entertainment was very good with acts from x-facter/britains got talent/and the voice,the ports that were tendered were run like clockwork.they know what they are doing.you can't get board on this ship there is always something to do. We brought the ultimate drinks package worth every penny(€89)we done two tours one to rome and one to pisa,not worth the hassle of missing the ship $149/$79 worth the piece of mind. First stop Cadiz, very warm,going the firsttwo days with fair weather then the sun you burn very quick(factor 50 needed)i used factor 30 no good burn't,cadiz is easy on you own to walk around.very clean and loads to see. Next Aleghro, very hot 38 there is a road train that takes you through the old town,do the neptune caves only €15 well worth it.Next Rome,very hot,and a long day 8 hours tour,if you are travel wise do it yourself if not go with a tour company.the vatican get tickets online from vatican site €15.remember to be quite in the sistine chapel. Next Livorno,done pisa with princess beautful place well worth a visit you need about three hours to look around,beaware you will be set upon by afican steet sellers just say no,also children under eight will not be permited to go in any of the sites. Next Cannes,not much there but the beachs are lovely and clean,we traveled on the road train to see the sites(€10). Next barcelona,we used the hop on hop off bus (€24)saw all the sites got off and looked around,worth the money but very busy,walked down the la-ramble packed,did not see any pick pockets, Next Gibraltar,we went up the cable car(£10)each the views were amazing the monkeys were all over the place,they will steal anything they can grab.the sail away was a show stopper,fantastic. Read Less
Sail Date July 2012
7-5-12 The travelers included my husband and me, our kids, and my mother. Our daughter turned 12 on the cruise and our son turned 9 on the cruise. Arrived in London around noon. We stayed at the elegant Chancery Court Hotel. The staff were ... Read More
7-5-12 The travelers included my husband and me, our kids, and my mother. Our daughter turned 12 on the cruise and our son turned 9 on the cruise. Arrived in London around noon. We stayed at the elegant Chancery Court Hotel. The staff were very personable and helpful. The kids enjoyed riding on the London Eye. Had a good dinner at Garfunkel's near the Strand area. 7-6 We had a wonderful sightseeing tour by a guide from Toursbylocals.com in a large Mercedes van. Our guide was a true English gentleman. After a rainy city tour by car where we stopped at landmarks for photos, we went to Madame Tussaud's wax museum at our kids' request. Next, our guide took us to a 350-year-old pub for a fish and chips lunch. Then we spent the afternoon at the Tower of London. The kids enjoyed being able to explore the area. 7-7 We boarded our cruise today with the kids wearing their "Love Boat" t-shirts. The kids got a kick out of watching some old episodes in anticipation of our cruise. Embarkation was simple except we did not reserve a wheelchair ahead of time since my mother injuured her leg right before the cruise. It took hours for the ship to get her a wheelchair because they told us they don't do this anymore without prior reservations with a third party company. The ship is beautiful. Kids insisted on going to the Shockwaves Kids Club (their age group was 8-12) while we had dinner. There were plenty of planned activities each evening at the kids club and the kids chose to go there each night rather than have dinner with the adults. We would take them to the Horizon Court buffet before they left for the kids club at 6 pm. They also insisted on spending all 4 sea days in the kids club (with breaks for lunch and swimming with us) and the port days they were with us all day. The adults did traditional dining at 6 each night in the Boticelli Dining Room. 7-8 We slept very poorly because the bed was hard as a rock. When the ship was re-furbished last year only certain rooms got the new pillowtopo mattresses. Our balcony stateroom was not one of them. My mother was in a mini-suite, however, and enjoyed the new mattress. Our bed problem was partially remedied for us by requesting an egg topper for the mattress. Our room steward Ignacio was very proactive in keeping our room clean and making sure we were comfortable. He was also very fun to chat with. Our room was forward on the Lido deck so we expected to feel some of the ship's movement but were surprised at how smooth it was. There were only two nights that it seemed very choppy and we did not get seasick. This was our first cruise so I really did not know what to expect but one early morning it became very rocky and the whole room seemed to be shaking. I heard an announcement being made in the hallway so I jumped out of bed to listen to it in the hallway. Since I missed the first two sentences of the announcement, all I heard was, "So, by now, you have probably heard that we will begin the evacuation shortly." I looked around and those in the hallway appeared calm, going about their business. I soon found out that the announcement referred to a passenger with a medical emergency had to be taken off via Coast Guard ship. The announcement was to let us know why we were stoopping in the middle of the sea to make the transfer. I never heard anything else so I hope the person is OK. 7-9 We arrived in Rotterdam today. Our toursbylocals.com guide in Amsterdam was laid back and very attentive. The city was beautiful but it rained the whole day. It was good for the kids to see the Anne Frank house as they had learned of it in school. The canal ride was gorgeous. My favorite part of the day was visiting the windmills. The miller and his family live in there. 7-10 Sea Day Kids enjoyed swimming and the kids club. I signed up for 3 Pilates classes (1 for each sea day) and they were all good and cost 3 for $30. Went to the traditional English lunch at the Crown Grill for fish n chips. We also met the Captain at the Cruise Criic Meet n Greet. The second in command officer was kind enough to arrange for the kids to have a private tour of the bridge on one of the port days. This was the first formal night and it was fun to see everyone dressed up. Our waiter was always eager to please us and took an interest in getting to know us. 7-11 Went to 7:00 am free stretch class with wet hair since the stateroom dryers have very little power (ladies, bring your hown hair dryers). At 10:00 am we disembarked at Copenhagen, shopped the souvenir shops at port and took a city bus tour to Tivoli Gardens. The kids were thrilled to be at the world's oldest amusement park. My 9-year-old son was disappointed he wasn't tall enough to go on many of the thrill rides. Somehow he was tall enough to go on the giant swing ride with me. Those are the tallest swings I have seen at any theme park. Terrifying ride for me but thrilling for the kids. We had lunch at a family restaurant, Pirateriet, shaped like a pirate ship. The gardens were beautiful. They also have shows there, music, and an aquarium. I wish we were there at night because I heard it's magical with all the lights. This was the only port where we didn't have a guide and it was fine except we had a bit of trouble getting back to the port. It's our fault we forgot to exchange money. The city bus to Tivoli had accepted American dollars while the one on the way back did not. So we had to find a cab instead and the driver was kind enough to describe the city highlights and stop at the Little Mermaid statue for a picture. 7-12 Stockholm, Sweden Beautiful entry into Stockholm. Prettiest country I've seen so far. Our Toursbylocals.com guide took us to the Vasa museum. Kids enjoyed it very much. Sadly not enough time for Skansen (open air folk museum) or the Pippi Longstocking museum but we spent an enjoyable afternoon touring Gamla Stan (Old Town). Shopped for souvenirs there. I have been collecting a Christmas ornament from each country. We had delicious Swedish meatballs with lingonberries. My son said it was the best meal ever. 7-13 Helsinki, Finland Our toursbylocals guide took us on a ferry to Suomenlinna, a fortress built by the Swedes in the 18th century to guard the harbor. Kids climbed on rocks and went through tunnels to explore. Had a nice Finnish lunch of fried flounder and more at the buffet at the fortress. Went to a cute toy museum on the fortress. Took the ferry back and shopped in an open air market where my mother got a great deal on pretty necklaces and bracelets. Then she found her favorite store Marimekko and bought a bag. 7-14 St. Petersburg, Russia "Best Guides Children's Tour" The day was off to a rocky start when we passed through immigraton because the agent was grumpy and we couldn't understand her directions so she yelled at us in Russian. Once we met our guide we knew it would be a good day. What makes her a "best" guide is she always spoke directly to our children and made the tour both educational AND fun for them. Started the day with a city tour with stops for photos and the kids were given specific instructions to hunt for "secrets." They even found gold keys. Went to a fortress that was a political prison 100 years ago--very creepy. My son got to experience solitary confinement when he volunteered to let them turn off the lights when he was alone in a cell for a few seconds. We took a hydrofoil (like a boat on skis) to Petershof Gardens/Fountains (the czars' summer palace). Very pretty with gold everywhere. Our guide whipped out some supplies for her purse and showed the kids how to make their own fountain using a hose, bottled water, etc. The kids were also challenged to walk across a series of stones while trying to "avoid" stepping on a mystery stone that would set off a fountain. They were soaked in seconds and didn't seem to mind it being so cold. Had a Russian lunch on site. Delicious beef stroganoff which was invented in St. Pete's and Russian pancakes for dessert. The bathhouses were interesting. The highlight of the day was the private Matroshka wooden doll painting class. The teacher was so patient and we all did a good job. I got bit by quite a few mosquitos while there. The class was supposed to be in one of the guides' home but it had to be moved since my mother injured her foot right before the cruise and the guide's home was on a fourth floor --not accessible. Too bad because our kids were supposed to meet her kids and practice their language skills. Maybe some other trip. But in any case, the doll painting class was a real treat. By this time we were exhausted. We could have arranged tickets to the Russian ballet at nighttime but we were glad we did not as we still had a full day in St. Pete's the next day. 7-15 Day 2, St. Petersburg Our guide took us to the Hermitage Museum. Lots of gold everywhere and beautiful art. We also went to the gorgeous Church of Spilled blood and had another good Russian lunch of Borscht soup. We climbed nearly 300 steps of St. Isaac's church for a spectacular view. Also went to pretty St. Nicholas's church where the guide had headscarves ready for my daughter and me. Our guide taught the kids about mosaic art and gave them "sidewalk chalk" to practice on the ground in an area where it was permitted to do so. These hands-on activities were perfect for the kids to have fun while learning! 7-16 Tallinn, Estonia Too bad it rained all morning because this was such a beautiful medieval town, similar to Sweden's Gamla Stan. Our guide from Estonian Experience did a great family friendly tour. The highlight was getting to paint our own marzipan figurines. She gave us a nice walking tour and, in the van, showed us parts of the documentary "The Singing Revolution" to give us a perspective on Estonian history. I would have spent time shopping for pretty wool sweaters but at that point it was pouring rain and almost time to get back on the ship before lunch. 7-17 Gdansk, Poland Our toursbylocals guide picked us up at the port in Gdynia and gave us a driving tour of Gdnyia and Sopot on the way to Gdansk. The Old Town of Gdansk is beautiful. Very charming. We saw Lech Walesa's office, St. Mary's Church (maybe the largest brick church in the world?), and lunch at the Red Door where we had pierogi with all types of fillings and delicious potato soup, perfect on a cold, rainy day. The highlight of the day was an amber workshop where we learned how it is cut, polished, and used for jewelry, incense, etc. Most of the world's amber comes from Poland. When we arrived the craftsman gave us each a shot of Polish vodka (well, not the kids) with gold in it. It has rained in nearly every country but it has not spoiled our fun and learning. 7-18 Fun sea day and family birthday celebration. The kids went to a Junior Chefs program where they got to bake their own birthday cakes in the ship's main kitchen with the chef. They loved it! My husband rested and explored the ship while my mother and I enjoyed an afternoon at the spa. We went to the spa on a couple of occasions. The staff do an incredible job with the services but we found the hard-selling of products to be a bit excessive. Tonight was also our last formal night. 7-19 Oslo, Norway Our guide from OsloGuidebureau made the tour especially kid-friendly. She took us on a city tour by van then we stopped at Vigeland sculpture park. Wonderful place for kids to see 200 sculptures of the human experience from birth to death. Some were hilarious. We went to the Homulken Olympic ski jump where the kids went in a simulator that allowed them to experience Olympic downhill skiing! Trolls were everywhere and I think it's part of the charm. Norway did the best job of marketing itself at the port, by the way. Then the kids enjoyed the Viking ship museum where we saw an original intact ship from 800 AD. Then we had a yummy lunch of cold sandwiches on fabulous fresh-baked bread. Kids loved the chocolate cake and curran jam (Swedes call it lingonberry jam). Next we went to the Norwegian Folk Museum (open-air)....one of the highlights of the trip. Old buildings were physically moved here to reflect Nordic life in the old days. We saw schools, Nordic farm animals, folk dancing, music, etc. and rode in a horse-drawn carriage. The church was from the time of the Vikings...1200 AD. This was a tour where we saw the most in the least amount of time. My favorite souvenir is a beautiful wool Norwegian sweater I got for half price ($100) at one of the cruise terminal port shops. These were the best cruise terminal souvenir shops of any port we visited on this cruise. 7-20-12 Today was our last sea day and we were all a bit sad. I definitely see cruises in our future. This was the trip of my dreams. Today there were tasks to do like packing, laundry, printing boarding passes (very hard to do with the internet being painfully slow), settling our account, buying ship photographs, and putting luggage tags on our luggage. Some things I forgot to mention...The food on the ship was great with a nice variety of choices. I didn't comment on entertainment because we didn't seem to find the time to go to many shows and many were too late for us. We enjoyed the port lectures and tried bingo for the first time. Bingo was fun but seemed like a very small "prize" (e.g., $250) for all the people paying about $30 each to play. As a first time cruiser I found the operation of elevators in this ship's layout odd. We would prefer to use stairs but as I mentioned we had a wheelchair with us due to an injury. Certain venues could only be accessed by certain elevators and the stairs did not even seem to run "all the way through." For the most part the weather was cold and rainy, unusual for July even in the Baltic so we wish we could have spent more time outside on the ship's decks. 7-21-12 We all agreed that next time when we don't have a wheelchair, we will use the express disembarkation and walk right off the ship early with our luggage. We were held up quite bit by having to wait in a group of all the other wheelchairs but, all in all, we made it to the airport on time. Too bad the service where they check your luggage all the way to the airport wasn't available on this cruise. Favorites of the trip: Touring a real working windmill in Holland, visiting the charming "old towns" of Sweden, Poland, and Estonia, and the Matroshka doll workshop in St. Petersburg. Going with private tours with hands-on activities ended up being the right decision for our family. I can't imagine being on a bus with 50 other people and not having the personalized attention we were so lucky to get with private guides. I was surprised that private guides usually cost us less than the ship's shore excursions. The kids club was a highlight because they met kids from all over the world, gave the adults a bit of alone time, and my daughter now has some new pen pals!   Read Less
Sail Date July 2012
This was my first cruise and I chose Princess after a lot of research, specifically regarding facilities for disabled guests, as I have to use a wheelchair full time. My family party consisted of ages ranging between 11 and 73. We ... Read More
This was my first cruise and I chose Princess after a lot of research, specifically regarding facilities for disabled guests, as I have to use a wheelchair full time. My family party consisted of ages ranging between 11 and 73. We travelled from Yorkshire, 250 miles to Southampton by private taxi on the morning of the cruise, arriving just in time for our specified check-in. There was a lot of traffic nearing Southampton and at the dock gates, as to be expected on a Saturday in July. Next time, if travelling down the same day, I would allow extra time (even though we had left quite early) just to be on the safe side of any unforeseen traffic hold ups and queues at the terminals. As the taxi pulled into the QE2 Terminal and then parked, our luggage was immediately taken, in a very quick and efficient manner. However, you need to be prepared for a quick exit from your taxi, grab your hand luggage, and get across to the terminal building, as this is a very busy area and they need to keep the flow of taxis moving to prevent congestion. We were then split up as a family group for check-in. Myself and one other family member were directed to accessible desk and asked if we required any assistance to board. A very quick check-in. Again, you need to have your passport and boarding card ready and be prepared to go through security quickly. Less hand luggage next time! A photo was taken for each of our pass cards before boarding the ship. We were directed to our staterooms on Baja Deck 11. Our luggage was already waiting outside and our very pleasant Cabin Steward was there to greet us and explain the facilities. I was delighted with our accessible stateroom - B303. It was very spacious, with comfortable beds and plenty of room for manoeuvring the wheelchair in both bedroom and bathroom. My only complaint would be that the ramp to the balcony was too steep for me to get in and out on my own. An improvement on this would have made my cabin rating 5. The cabins were very clean and this was maintained daily to a good standard. There was conflicting advice about the life-jacket and safety drill which was at 3.00 pm. I was told by our Cabin Steward that I, being in a wheelchair, could stay in my cabin and watch the drill on the T.V. ship channel. This wasn't the case, as when other crew members saw me in my cabin at 3.00 pm they said I must go to the Muster Station, so I had a frantic rush to get there in time. As this was our first cruise we were all a bit bewildered on the first day, but pleasantly so, and we soon found our way around. The majority of the crew were incredibly helpful, polite and friendly. The dining service we experienced was excellent at all times. We chose "Anytime Dining" and found the flexibility it gave suited our plans. We did not have to wait for a table at any mealtimes. Dining staff were very attentive, friendly and efficient. We found the choice of food wide ranging and varied with pleasant and comfortable dining areas. The ship's information service was good for the daily on board activities, as a newsletter was delivered every evening with the next day's itinerary. However, I found hardly any details were provided regarding excursions and port accessibility for wheelchair users. The staff at the Excursion Desk seemed unaware of what options were available and suitable. There were shuttle buses with ramps at the Port of Bergen, we just had to wait ten minutes longer for one. It would be a great improvement if information on the accessibility to Ports of Call for wheelchair users was readily available and more precise. The entertainment we saw was enjoyable and varied. We missed some of the shows as we were still in the dining room when they started. Again, next time, I would plan to eat and finish in time to make for the shows we particularly want to see. Considering all that is included in the price, together with the high standard of service and efficiency, I would rate the value for money for this cruise very good. The cruise destination, the Norwegian Fjords,was a delightful and very memorable holiday for the whole family, which I would highly recommend. As this was my first cruise I have no experience with another company to compare with. I was generally very satisfied with Princess and have therefore booked with them again this year. Read Less
Sail Date July 2012
We arrived at Southampton nice and early and ignored the staggered check in time sent to us, we checked in received our cruise cards and were allowed on the ship by 11am not much waiting around at all, nice and simple. Once on board the ... Read More
We arrived at Southampton nice and early and ignored the staggered check in time sent to us, we checked in received our cruise cards and were allowed on the ship by 11am not much waiting around at all, nice and simple. Once on board the ship was our oyster - Wow! We found out cabin with ease and were pleased to have been given an upgrade beforehand with an obstructed window, but that didn't spoil the view as I could see plenty beyond the small boat in front. The cabin was more than comfortable, lovely power shower, flat screen TV etc. I will say that mine and my son's mattress was a bit hard compared to my friend's family cabin whose mattresses were lovely and soft, I did wake up with an aching back each morning but it soon disappeared. I didn't mention anything at the time as the cruise was only for 7 days and I don't like to make a fuss (I could live with it). Our cabin steward Nick arrived 10 mins later to introduce himself and give us some discount vouchers, British hats and flags for the Jubilee sail away party. He was very nice but not always on hand to ask him questions, I did page him once and he turned up pretty quick. The only letdown at this point was that my son's suitcase arrived early and mine took another 30 mins to come to the cabin. The ship is lovely and spacious, food was excellent and the service was outstanding, the staff bent over backwards for us, they especially like friendly passengers who make conversation with them which we did being that sort of person anyway. We dined at 8.30pm in the Botticelli dining room and our head waitress Barbara was fab she knew exactly how we liked things after the first evening. The tasting Chef Katerina from Serbia came and saw us every evening to check that our food was up to scratch and it was excellent every evening, what a lovely lady she was very friendly and was happy to take photos with us and the kids. The restaurant manager Nello from Italy was also there checking that the junior waiters were on hand for anything we required. As mentioned before the service was second to none.On one evening we dined in Sabbatini's and another in the Crown Grill these restaurants have a cover charge but you can order doubles if you want to but there was no need as were were stuffed from a 3 course meal (Sabbantini's was a five course meal with the 3rd course being pasta) great food once again. Most mornings we took breakfast in the buffet on deck 14 as it was available for a longer period of time and wow what an array of choices. We had lunch here too on most days their onions rings are to DIE FOR) light crispy and not greasy whatsoever! We also tried the Pizza in the Piazza and the burgers and chips by the pool. The kids enjoyed ordering room service which was also complimentary 24/7 whilst watching TV in the cabin. On the 2 formal evenings 90% of cruisers dressed up in evening wear as did we and how fab and great that felt, professional photographers on hand to take photos which you were not obliged to purchase but I did buy 2 one of me and my son together and another of him alone ($50 for both) not bad price really. The weather wasn't very warm but at least it didn't rain at all and on the last day before sailing back in Oslo, Norway the sun came out and the decks quickly filled up with cruisers to catch a few rays, as we did too. All in all a fab cruise had by all, and I wouldn't hesitate to recommend he Grand Princess at all. I actually got really upset when we disembarked and didn't want to leave. The cruise was for 7 days but another 3 days on board would have been even better. I am now looking forward to my next cruise which sadly won't be until next year unless I win the Lottery (no chance)! Read Less
Sail Date June 2012
This was my first time on any cruise ship, and I loved it. I am generally very easy to please as I feel all vacations are what you make of the them. Passengers: Lots of older folks and families. Though my friend and I are in our ... Read More
This was my first time on any cruise ship, and I loved it. I am generally very easy to please as I feel all vacations are what you make of the them. Passengers: Lots of older folks and families. Though my friend and I are in our mid-20s, the dearth of folks our own age didn't really bother us. We did meet a handful of people our age and really enjoyed meeting plenty of people who were twice our age. The only place this mattered was in the club (one5) which was rather empty when we wanted to go dance. The silver lining was that we had plenty of room on the dance floor, the DJ played all of our requests, and the fabulous bartenders in there were all ours. We went every single night. Crew: Amazing. Everyone was incredibly friendly and accommodating. We had the same waiters each night who treated us like royalty. Bartenders remembered our names after the second day. Cruise director's staff were all very fun and good at encouraging passengers to participate in activities. Room and Food: We had an inside room on the Aloha level. I liked being able to take the stairs up one floor to get to the Lido deck instead of having to wait for the elevators that seemingly take forever. I was told the higher up you are, the more you feel waves (and therefore become seasick), and though I was very aware of rocking, I never felt sick (and I am EXTREMELY susceptible to motion sickness). The shower was tiny, but it's just for a week. One warning: there is no clock in the room. Next time I will pack one from home since I don't wear a watch. Food: I was overall pleased with the food. Was it the most amazing I've had in my life? No. People who criticize the meals must forget that they're cranking out THOUSANDS of meals every single day. And when all else fails, there's always pizza and desserts! The two "pub lunch" days were my favorite. I really enjoyed the option of fish and chips. Onboard activities: You can really do as much or as little as you want. We did trivia constantly (usually twice a day), which became a great way to win free alcohol (winning team typically received a bottle of champagne). I also got a free martini at the martini demonstration. Pool games were always funny and reminded me of summer camp in the best way. We went to bingo once, and my friend tried the line dancing. The themed evenings were always fun for us. They had a 50s night, a 70s night, and a mo-town night (which was very loosely defined..). Again, plennnnty of room on the dance floor but no need to feel self-conscious. Have a couple of drinks and enjoy dancing. You're never seeing these people again. Entertainment: We went to the British Invasion show and thought it was very entertaining We also went to the Do You Wanna Dance show which, in my opinion, verged on laughable. At one point, a singer walked onto the stage, stood in one place for three minutes, and sang "Danny Boy" at a show entitled Do You Wanna Dance. Come on. We tried to see the comedians on two occasions but got there too late to get a seat. Movies under the Stars is a great idea. My only suggestion would be to play some classics. They were all movies from within the last year which I had seen recently. I would've loved to have watch Jaws in the pool! Ports: We didn't arrive in San Juan until late in the afternoon and didn't have time to get out of the port area. This was, of course, extremely touristy. The blue cobblestones and old building facades were neat, but that's about all I can say. St. Maarten was my favorite port. We took a taxi to Orient Bay which we really enjoyed. The beach is absolutely stunning, and the water is amazing. Easy to find a chair and plenty of places to eat. No need to reserve a taxi to take you back to the port because there are plenty lined up waiting for cruise passengers who are ready to return. St. Thomas was also beautiful. We took an open air taxi up a mountain road to get to Maegen's Bay which was much quieter than the beach in St. Maarten. You do have to pay a few bucks to enter the beach, and the beach can also be kind of narrow. One plus is that there are lots of trees to shade you there. The water was pretty chilly but felt refreshing after heating up quickly in the sun. Princess Cays is not as beautiful as the other two beaches but it's a lot of fun having the beach just for you and your fellow passengers with a band, beach volleyball, barbecue, etc. I wish someone had warned us how ROCKY the sea floor is there because I would have brought water shoes. All in all, the ports on the eastern Caribbean route were really nice and I would definitely do a repeat of the exact same cruise were it offered! I am completely satisfied with my experience on the Grand Princess and would recommend it to anyone. Read Less
Sail Date April 2012
With an unusually cold winter in Alaska, we decided to do our first cruise. I wasn't sure how the bidding wars went on websites, so I did the safe thing and booked directly with Princess. They were great to work with and answered ... Read More
With an unusually cold winter in Alaska, we decided to do our first cruise. I wasn't sure how the bidding wars went on websites, so I did the safe thing and booked directly with Princess. They were great to work with and answered any questions I had along the way. We booked the shuttle pickup at Miami (that's where Alaska Airlines lands) with Princess & were picked up right away and taken to the Sheraton Ft. Lauderdale Beach Hotel (associated with Princess). We had a wonderful beach view and nice infinity pool to swim in and beach walks along the sand--to get us unwound from the -60 temps we came from. We were loaded on a bus and embarkation went very quickly, hardly a line. Then we were on our first cruise ship! Our Mini-suite was a good space. My 6'1" husband could stretch out on the couch, had a coffee table and a chair. The balcony had very nice reclining chairs with stools that we used quite a bit. For this trip, our Dolphin Port side cabin was great to watch the ports of call come by us. Beautiful views off our balcony. The bathroom had plenty of space to store the necessities on shelves and under the sink. The closet and shelves for clothes, again, plenty of space and I had 2 huge suitcases of clothes (and one for shoes :) George, our room steward, came and went cleaning up and adding towels and ice. He served us a glass of champagne when we arrived and quietly did a great job all week. All staffing we saw and talked to said a friendly hello and some stopped to chat a little. Went to a Cruise Critic Meet and Greet. It was so nice seeing the folks who had been on the chat board. Nice folks and some of the crew was in attendance. Thanks Barb for setting this up! We had anytime dining and really liked it. We ate each night at Michael Angelos. On the first night we had Bebe, our head waiter. He was wonderful for me, as I have severe shrimp, crab, lobster allergies and have a very difficult time dining with cross contamination in the kitchens. Bebe worked with me each meal and I didn't have one allergy issue! He suggested wonderful wine and the food was always good. I wouldn't say excellent, but very good. We also had Pizza at Alfredo's and it was excellent. We loved the deli with the desserts and had tea served to us in the Atrium in the evenings. Internet access was sooooo slow. I bought a package, but was so annoyed with it, didn't use it all. Entertainment was quite good. It has to be difficult to put on a production like they do. Billy Hygate was the Cruise Director and his sidekick Dave, I think. Both were a lot of fun. As far as bands, Opus played the Sail Away, which was fun on deck. Opus was a great party band with great songs. We went to a deck party and tons of people were dancing, went to a 50's/60's dance in Explorers and they had everybody dancing. Just made for a great time and we haven't danced for a few years. Last stop was Princess Cays. I thought we'd be bored, but we got a clam shell (get one!) and laid in the shade and cooled off in the water all day. It was a nice day to end our trip. Overall, cruising is different than what we are use to. We fly and drive all over the place (Europe, New Zealand, Hawaii, etc) I probably won't be the once a year cruiser, but I will definitely cruise again. Read Less
Sail Date February 2012
We took our first cruise Mid-February 2012. Must say, it was very nice. Our cabin was nice. We were on the Lido deck. I was really nervous about being so high and potentially getting seasick, but had no problems. We were really ... Read More
We took our first cruise Mid-February 2012. Must say, it was very nice. Our cabin was nice. We were on the Lido deck. I was really nervous about being so high and potentially getting seasick, but had no problems. We were really convenient to the pools, the gym and the buffet. Our room was nice appointed and our cabin attendant was diligent in keeping the room neat and tidy. Every time we left the room he was refreshing towels/soaps/straightening the bed. All the staff were extremely friendly and would chat with you (if they had a lull in their work schedule). I found it fun to speak with folks from all over the world and hear of their experiences. We're not exactly world travelers, so this was a nice novelty for us. My husband's highlight of the trip were the art auctions. We didn't buy anything, but he liked to listen to the history of the works of art and about the artists. We couldn't tender at Princess Cays because of weather, but Curacao was lovely. We took the walking tour excursion and then did a bit of shopping and had a nice lunch at a cafe in the town square. At Aruba we did a beach excursion and island tour. Also very nice. Overall, I was satisfied with the ship, the cleanliness and the staff. Being a first time cruiser, I wasn't sure what to expect, but I definitely enjoyed the experience and the lovely people I met. Read Less
Sail Date February 2012
Grand Princess Ratings
Category Editor Member
Cabins 3.0 4.0
Dining 4.0 4.0
Entertainment 3.0 3.7
Public Rooms 3.0 4.1
Fitness Recreation 4.0 3.8
Family 4.0 3.8
Shore Excursion 4.0 3.8
Enrichment 4.0 3.6
Service 4.0 4.3
Value For Money 3.0 3.8
Rates 4.0 4.0

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