Princess Grand Princess Cruise Reviews for Family to Alaska

3.5 / 5.0
1,602 reviews
The Grand Princess moored off of Penneshaw Kangaroo Island
Photo Credit: meredith59
Photo Credit: Nursebec
Photo Credit: Nursebec
Photo Credit: Nursebec
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Cruiser Rating
3.9
Average
379 reviews
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Land/Cruise tour - got to see all of Denali! Scenery in Alaska in amazing!
"Skagway port was changed to Sitka due to a rockslide and our helicopter ride to land on a glacier in Juneau was cancelled due to weather (not great communication from Princess to let us know of the cancellation - message left on answering machine in room way after we had left the ship to meet the tour???Called Princess today only to have them say no credit was showing and they filled out a form for the credit to be sent via check in the next 4-6 weeks!..."Read More
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DanTenncruisers

6-10 Cruises

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Age 60s

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1-10 of 379 Princess Grand Princess Cruise Reviews for Family to Alaska


Grand Princess, Web site and pre planning an absolute nightmare

Review for a Alaska Cruise on Grand Princess

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Konalizza
6-10 Cruises • Age 60s

Spent far too much time and energy planning this cruise and cruise tour. The web site and app. is not user friendly and response time is hit and miss likely causing us to book our next cruise with another company. Otherwise I would have rated this cruise a solid 4, maybe even 5. However, The logisistics and on board and on land service was excellent at all levels. This was our 2nd Alaska ...
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Sail Date: September 2023

Cabin Type: Mini-Suite with Balcony

Traveled with children


First Alaska cruise 14 days

Review for a Alaska Cruise on Grand Princess

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thistledoo
10+ Cruises • Age 70s

Picked this cruise as a B2B to the Vancouver-Sydney relocation cruise. The weather for 14 days was bleak, but doing a return trip we managed to see everything we wanted, though we missed Hubbard Glacier and the first Ketchikan stop. The internet worked well and we had no problems with the Medallion app. Would have spent more time in the casino except the smoke smell was terrible, seeping out ...
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Sail Date: September 2023


Just OK

Review for a Alaska Cruise on Grand Princess

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donnaptak
10+ Cruises • Age 50s

There's a lot of things that made this entire experience not enjoyable from the beginning. Dealing with customer service is almost nonexistent. They do not reply to emails, when you cancel things on their website there's no way to tell if you're due reimbursement, where it goes, and their methodology for giving onboard credit versus a refund and when they issue is vague at best. We were due ...
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Sail Date: September 2023

Cabin Type: Balcony


My criticisms are mostly to do with all of the hassles prior to the cruise, plus of course the unilateral policy changes after I had already bought my ticket.

Review for a Alaska Cruise on Grand Princess

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Sarah W.
10+ Cruises • Age 60s

I chose this cruise due to what seemed like a great price without the 100% single supplement that Princess usually charges. My cruise was 14 nights in duration, not 7 nights, so leaving Vancouver and returning home at the end. My criticisms are mostly to do with all of the hassles prior to the cruise, plus of course the unilateral policy changes after I had already bought my ticket. It seems as ...
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Sail Date: August 2023

Cabin Type: Interior

Traveled with disabled person


LOOKING GOOD FOR ITS AGE

Review for a Alaska Cruise on Grand Princess

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TRUEBLUE66
10+ Cruises • Age 50s

We booked an Alaska cruisetour with Princess after lots of research. Have done nearly 30 cruises with various lines including several with Princess. Spent 7 days on a land tour first, which was excellent and ran very smoothly despite the changes of location along the way. We chose the Grand as we wanted a smaller ship and love the wrap around promenade deck on this older class. The smaller ...
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Sail Date: July 2023

Cabin Type: Mini-Suite with Balcony


Could not believe how great the ship, staff and food was - just amazing

Review for a Alaska Cruise on Grand Princess

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Patthecruiser
10+ Cruises • Age 70s

First of all, I did a YouTube review video of the ship, entertainment and food. If interested, type in "2023 Grand Princess full ship tour and V-log review - what I loved about the ship." I had been on the ship 20 years ago and was aware this is the oldest ship in the fleet. I was shocked when we boarded as the ship looked brand new. Everywhere we walked on the ship, I could not find any ...
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Sail Date: July 2023


Grand Princess needs a lot of improvements

Review for a Alaska Cruise on Grand Princess

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Skeet912
10+ Cruises • Age 70s

We chose this cruise because the Grand Princess was a smaller ship that could turn around in Glacier Bay. Princess advertised that it's specialty was Alaska cruises but if that was their specialty, they have a long way to go.. Princess had a lot of incentives to get you to try their cruise line such as free drink packages and WIFI. The overall ship was fine but they had a LOT of areas that need ...
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Sail Date: July 2023

Traveled with children


Wonderful time on the Grand Princess

Review for a Alaska Cruise on Grand Princess

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Nursebec
2-5 Cruises • Age 50s

We had a wonderful time on the Grand Princess for the seven day Alaska cruise out of Vancouver BC and ending in Whittier. This is only our third time cruising and the first with PCL. We thought the ship was beautiful. We had an inside room because we booked fairly last minute and the pricing was excellent. The ship never felt crowded and was a really great size for my 74-year-old mother to ...
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Sail Date: July 2023

Traveled with disabled person


Would think twice before going with Princess again.

Review for a Alaska Cruise on Grand Princess

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Jim7654
2-5 Cruises • Age 60s

The embarkation was good, when we arrived to our suite we were surprised we had no cover on our balcony and we had all people above able to view us on the balcony. No privacy at all. Only booked three nights for dinner prior to leaving, thinking we could book as we went along. Only able to book 2 nights out of 9 for future meals, so just pot luck if you get in for dinner. The entertainment has not ...
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Sail Date: July 2023

Cabin Type: Mini-Suite with Balcony


Best cruise for Alaska nature lovers

Review for a Alaska Cruise on Grand Princess

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DallasCruiser007
6-10 Cruises • Age 40s

This was our 8th cruise and 2nd time to Alaska (first was on Holland America), first time on Princess. We always heard that Princess does Alaska right and they sure did. We were very fortunate to have excellent weather through out the cruise, so that definitely helped. 1. Food - 3.5 stars (main dining was good, but several times the meat was undercooked and the Indian food was very mediocre, ...
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Sail Date: July 2023

Cabin Type: Interior

Traveled with children


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