8 Princess Grand Princess Cruise Reviews for Cruises for the Disabled Cruises to Mexican Riviera

This was our first cruise while we are world travelers. This cruise was beyond our expectation in every way you could imagine. An amazing organization from the start to the end with impeccable staff & all you need to enjoy in 10 ... Read More
This was our first cruise while we are world travelers. This cruise was beyond our expectation in every way you could imagine. An amazing organization from the start to the end with impeccable staff & all you need to enjoy in 10 days. From the entertainment including great shows, comedy, singers and dancers, then the fitness center with spa, hair & nail salon, relaxation, tanning on the deck, watching top movies, for food, several dining rooms & buffet with variation in taste & freshly prepared meals, & many more to keep every one happy on the cruise. The 4 Mexican ports the ship stopped were really worth visiting. Anything you needed was at your disposal with great services & front desk as your guide. The Captain was always anouncing the big events & keeping us informed of the weather & sailing condition. Thanks to the entire crew. We highly recommend the Grand Princess. Read Less
Sail Date December 2019
Pros: entertainment, food (some days), burgers, ship mouvement Cons: small cabin( please take canine higher than deck 8, foods (the other days), ice cream. Ship is old but well structured. Not as bad as some reviews say. Buffet ... Read More
Pros: entertainment, food (some days), burgers, ship mouvement Cons: small cabin( please take canine higher than deck 8, foods (the other days), ice cream. Ship is old but well structured. Not as bad as some reviews say. Buffet food some days great, some others just ok. Dining restaurants good, not so great as expected. After the short summary above here comes the story of our cruise. Cruise embarkation was excellent. No lines, no walking miles till the cruise ship. After embarkation we had the one and only unpleasant surprise; our cabine emerald (deck 8) 202, was the smallest we ever cruised (we have cruised twice with carnival, one with royal, one with Msc, one with celebrity, all balconies). Even worst, in front of our balcony there was open deck with crossing passenger, so some times we felt awkward. That was our worst experience, everything else was fine. Ship although old, was well maintained but some rust was visible to the open decks, and to the ship sides. I expected a little better food. Some days the food was excellent, some others not so... excellent but you could find what you like and be satisfied, even the "not so good " days. Finally I stand for the best part of our cruise and that was the entertainment. Plenty things to do and to see, I liked mostly the comedy magician, and all comic acts in generally. Read Less
Sail Date February 2019
This was our second experience with the Grand. Our first was an Alaskan cruise in 2016. We were very pleased with our first experience on the Grand. Attention to service, quality of service and food was all superb. Our experience ... Read More
This was our second experience with the Grand. Our first was an Alaskan cruise in 2016. We were very pleased with our first experience on the Grand. Attention to service, quality of service and food was all superb. Our experience with this cruise was a little disappointing. The service level crew members seemed to be less knowledgeable, less attentive, and more prone to make up answers or outright lie if they weren't sure. Incorrect orders were served quite a few times in the dining room, and on one occasion an entire course (salad/soup) was omitted and they tried to offer to bring it in the middle of the entree course. Entertainment in the Princess Theater was top notch and it was packed to capacity for the early show every night, including the very first night. It was readily apparent that Princess had invested some money into production shows. Even the nights that featured comedians had the house packed. Their lounge shows in the Vista lounge at the aft section also had some good shows, though they also had their share of mediocre shows. We used more Princess excursions this time than we normally do and they were, of course, more expensive, than the same tours off the ship. The one disappointment was in Mazatlan where an "all day" tour that was supposed to be 9 hours turned out to be a 3.5 hour bus tour where we were dumped at a hotel for a less than appetizing lunch and show, and then provided cab transportation back to the ship at our leisure. Most disappointing was our experience in Cabo as a tender port. My spouse is in a foldable motorized wheel chair. There was no problem disembarking the ship to the Princess tender to go ashore. On the return trip though, a thunderstorm broke out and we were denied boarding on return trip because the Princess personnel said that the ramp was wet and may be dangerous to go down. So the left us standing in the middle of this thunderstorm without shelter. After about 15 minutes of this my wife decided it was enough and told them that she was going down that ramp with or without their assistance (the metal grids on the ramp did an excellent job gripping the tires on the wheelchair.) However at this point, the Princess lifeboat had left and we were left with using one of the Mexican contractors that do tendering. The contractor boat refused to allow the wheelchair on board because two healthy young men in their 20's said it was too heavy for them to lift (about 65-70lbs). So, I, being close to 70, just folded up the chair and picked it up to put on board the boat (!) Needless to say we were totally soaked from head to two with waterlogged shoes by the time we got back to the Grand (of course the rain stopped and the sun came out just as we got to the ship.) As others on this cruise have mentioned, we encountered some rough seas on the northerly return from Cabo. The captain had announced that he would be changing the route a bit and varying the cruising speed to minimize the disturbance to the passengers; he did a superb job and there was minimal disruption (unless one looked out the window and saw how rough the seas actually were. As seems to be the course for all Princess cruises, they are trying to sell you something everytime you turn around. But it appears than many of the more experienced Princess cruisers are familiar enough with this practice to just ignore it, and we're getting to be less attentive to their pitches, though it is still kind of annoying, especially when they are trying to sell second-rate trash most of the time. If it were quality merchandise it might be a little different. Read Less
Sail Date December 2017
We have been on the Grand a number of times now and we feel she is still a fine ship. The captain is excellent and has a sense of humor. This carries thru to all his staff, they too, are a happy bunch! I use a wheelchair to help with on ... Read More
We have been on the Grand a number of times now and we feel she is still a fine ship. The captain is excellent and has a sense of humor. This carries thru to all his staff, they too, are a happy bunch! I use a wheelchair to help with on and off...the folks that help me are happy to do so. Since I have problems walking long distances, we did not take any shore excursions this time...but most of the ones that we have taken in the past have been well worth the time and expense. We come back with a "casino tan" so can't talk about the shows, but all that we talked to enjoyed them. The food and drinks are exceptional, truly amazing when you consider the number of meals served each day. If you do run into something that you feel is prepared wrong, or you just don't like it, the staff is always ready to bring you another or a different selection. We like sailing out of San Francisco. Normally we arrive a couple of days prior to embarkation and visit some of our favorite areas and restaurants each cruise. Since we live in a snow area, this 10 day cruise if perfect for us in the wintertime. We will be taking the Hawaii voyage just after the first of the year, again a warm destination. We certainly would recommend this cruise and all that leave from San Francisco. Happy sailing everyone. Read Less
Sail Date November 2017
We wanted to see Mexico and thought that a cruise going to Mazatlan, Puerto Vallarta, Cabo San Lucas, and Manzanillo would be a great start. We got back from our 10-Day cruise on the Grand Princess to Mexico this morning. The time off the ... Read More
We wanted to see Mexico and thought that a cruise going to Mazatlan, Puerto Vallarta, Cabo San Lucas, and Manzanillo would be a great start. We got back from our 10-Day cruise on the Grand Princess to Mexico this morning. The time off the ship was mostly fabulous, but it was only a total of about 26 hours in Mexico. We were able to find great independent tour guides for about 1/4 to a 1/3 of the price of what Princess Cruises offered. The time on the ship was good at times, but we would have preferred to be home most of the time. About 90% of the passengers were at least 20 to 25 years older than me, and all the shows were 40s & 50s based. Our stateroom service person was great, and overall the service was on the good side. Even though room service got our order wrong, a few times they didn't return with our drinks, and a couple of the staff lied to avoid helping. The buffet style dinners had a good item or two at times, but the quality was often below Hometown Buffets'. The dinners in the restaurant were good, but you couldn't find the promoted "included" drinks at most places on the ship and the majority of their fruit was either not sweet or brown inside. Three pieces of furniture in our stateroom fell apart, and there were buckets throughout the ship catching water...and it wasn't raining. At one point the ship began making all these noises and we were sure it was breaking down in the ocean. For about 3k, Never again not-so-Grand Princess Read Less
Sail Date February 2017
My first cruise and I did not want a bill after leaving the ship. Bought the all you can drink package and was still charged, several times for my drinks. Bought mom the beverages and more package, but was sad to find out the restrictions ... Read More
My first cruise and I did not want a bill after leaving the ship. Bought the all you can drink package and was still charged, several times for my drinks. Bought mom the beverages and more package, but was sad to find out the restrictions for that package only after on board. You must provide a credit card to board, they do not deny charges, as I had asked, but want to charge you for everything using your cruise card. They accept cash at the desk but not at individual points of purchase. I was not bothered by he large number of children on board, the kids were well taken care of and out of site much of the time. They gave the children a nice stuffed penguin as a Christmas gift, while I was getting an unnecessary charge removed from my bill. Check your account regularly! They use deceptive language, gift credit, not a gift, it was MY money for prepaid tips. Took a day to figure that out. Room service 24 hours, yes if you want sandwiches, very limited room service menu, breakfast only in the morning with your door tag menu. Mini suite was nice, worst balcony as all above can look directly down to your balcony. Food was voring but they tried to recycle and change things up. Very limited choices for ethnic flavors, restaurant service was good, minor waits wi anytime dining. Crown Grill upcharge of $25 was a nice change from the other options. Rough ride returning to San Francisco. Shows were nothing to write home about, but did entertain. Lectures are mainly sales pitches with limited information. Art auction was horrid, people bidding on lots with little to no descriptions. Please buy your art directly from artists. Read Less
Sail Date December 2015
We took the same 10 day Mexican Riviera cruise this time last year only this year the route was slightly different and it was great to go to 2 new ports. Princess is consistently great at providing so much to do. You are almost spoiled ... Read More
We took the same 10 day Mexican Riviera cruise this time last year only this year the route was slightly different and it was great to go to 2 new ports. Princess is consistently great at providing so much to do. You are almost spoiled for choice. We loved our OV cabin on the Plaza Deck because we were right by the forward bank of elevators and we walked straight through the art gallery to the Piazza every day which was a lot of fun. The International Cafe is a huge bonus on Princess where you pay only for specialty coffees but do not pay extra for any pastries or food. The cruise director's team were phenomenal as usual and we enjoyed the interactive games like The Liar's Club and Are you smarter than a Cruise Staffer? We loved the activities being offered all the time all round the ship including ukelele lessons and the Princess POP choir and numerous trivia games that were well run with Powerpoint presentation. The shows were fabulous as were the entertainers. There were 2 comedians - one was side-splitingly funny and had the entire audience laughing for 1 hour straight. The other one used a lot of bathroom humour which we find distasteful and unnecessary. There was a magician with a his "magic" dog - so cute, and a mentalist who was incredible and our headliner act was Frankie Moreno and band from Las Vegas who literally rocked the house. The in-house shows were very well done with Stardust being our favourite. Embarkation and disembarkation were both seamless and since our last embarkation experience on Carnival was so awful (2 1/2hrs in line and missing lunch altogether), it came as a pleasant and welcome surprise to be on board 20mins after arriving at the port because Princess organizes it beautifully. The food was great. We appreciate that the buffet is all in a contained area as our Carnival ship buffet was spread out all over the Lido deck and made it almost impossible to gather up hot food to eat. Our cabin steward was very accommodating fetching us anything we asked him for. We have sailed on the sister ship The Star and it was comforting to see a familiar layout on this ship. The spa staff were really great too. We spent a fair amount of time up there and everyone was amazing. Ports Puerto Vallarta - we didn't leave the ship. We've been there many times before. Manzanillo - a cute town that you can explore right off the ship. We were lucky to happen upon the Revolution Day parade featuring hundreds of adorable Mexican school groups. Mazatlan - you have to take an open air shuttle bus through this huge industrial dockyard to the entrance of the pier where there are markets set up. I would recommend a tour in Mazatlan because it it a huge city and the dock in not close to the town. You can also take a bus or taxi ride into downtown. We joined the tour "Salsa and Salsa" and it was simply wonderful, lots of fun at a resort on the nearby Golden Zone coast. Cabo San Lucas - the tendering is always a lot of fun in this beautiful bay. This time we went to see the dolphin encounter show but there is a lot to do right around the dock area. We would highly recommend taking a Princess cruise for it's consistency throughout the fleet and easy layout of the larger ships. Read Less
Sail Date November 2015
It was unusually easy to get a taxi to the pier – we were told to wait 15’, but after 3’ got a robo-call: the cab is waiting. Same on the way back – walked off into a line of waiting taxis. The mayhem we saw on Embarcadero two ... Read More
It was unusually easy to get a taxi to the pier – we were told to wait 15’, but after 3’ got a robo-call: the cab is waiting. Same on the way back – walked off into a line of waiting taxis. The mayhem we saw on Embarcadero two weeks before the cruise was of people waiting for private rides, transfers, shuttles. For boarding we were at the pier 35 shortly after 11, sort of walked through everything, waited in the assigned area till noon. Dropped off the carry-on in the stateroom, and went to lunch. It seems, the employees of Grand Princess were instructed to guide everyone to the buffet. We asked 3 of them, all said to go to the buffet as the restaurant is closed. Ha! we knew better. The lunch at Da Vinci was nice, but the Mona Lisa on the wall was the ugliest of all copies I’ve ever seen. If Da Vinci was alive, he would turn in his grave (a photo will be posted). This was our most relaxing cruise with only 4 stops: Santa Barbara, Long Beach, San Diego, and Ensenada. Many people are surprised when I tell them there is a law that a cruise ship must have at least one stop in a foreign country. This is why Ensenada, Mexico is added on. I didn’t think of the cruise as interesting, we just wanted to relax, and obviously so did many other people as the cruise was sold out, and mostly people from CA were on it. Santa Barbara was clearly not ready for a large group of people. I wonder if this is a new port. There was a huge line for the shuttle running along the main street of the town. The line was as long when we came back. Do they have a schedule? When we were waiting for a return shuttle, we saw 5 of them going toward downtown, and none came back for 45’. After that, 3 or 4 of them arrived in a bunch. Of course they were packed to the rims, but the shuttles don’t have doors, only openings for boarding. Some day a cruise ship passenger “under the influence” will fall out of a moving shuttle, and the law suit will be expensive. Ah, they probably don’t care. The town looks like they have money to waste. It’s beautiful, tiled roofs, pricy mansions, fancy shopping, nice weather, close to wineries – no wonder it’s an attractive tourists’ destination. Not only tourists, though, homeless too. Long Beach is different. Free Passport shuttles run often, and we took them to and from George’s restaurant on Pine Street for lunch and GTG with several Fodorites. We are long-time friends with Paula1470 (using Fodor’s sign-in names here), her daughter was there, but the “star of the show” was of course Paula’s 19-month-old granddaughter. She will hold the title of the cutest toddler ever till I have my own grandchildren :) My friend Faye – together we attended a Road Scholar program, and met for the first time “hpeabody” and “mlgb”, nice ladies. Oh, and it was the 2nd GTG for my husband! He can now qualify to become an “honorary Fodorite”. San Diego is easy to navigate; we took the trolley – not the tourist thing, but the one that the locals use. You know, all tourist booklets advise not to accept help from strangers? We knew this too, but were so grateful when a young man came over to show us how to punch those buttons for tickets. Here goes my experience of using public transport world-wide. Ensenada was the only port that we practically missed as somebody went on this cruise “knowing” it’s always warm in the South, and a jacket is not needed. The day was cold and windy, so we had to go back. Not my fault, I had a jacket, so we only got some souvenirs, and walked back. This was the only port where they were making sure passengers don’t bring fruit ashore; sniffing dogs took care of this. Our cabin E422 was the smallest ever: not even a love seat! We had just enough shelves for 2 people in the cabin that can accommodate 4. Shampoo, conditioner, lotion were “eucalyptus” brand with a strong smell that I couldn’t stand, so I was glad to have brought my own cosmetics. No more towel animals in rooms – good, they will save on laundry, chocolates on the pillows still there, much better than creepy towel creatures. The cabin E422 is listed as “fully obstructed” – and this ship does not have much choice in window cabins, so we risked it, and I am glad we did. The boats were at the deck below, there was a metal pole partially blocking the view, but we could see through at least half of the window. That was nice. The cabin is for 4 people, we had a bed for 2 in the middle, and 2 folding-out beds on the walls on both sides. The beds were sort of “glued” to the walls making it impossible to walk on the side of the bed to lie down without craning not just your head, but the whole body. If 4 people were there, the 2 on the master bed would have to crawl into the sleeping space. For dinner we had a table for 8 at first. That is, after we managed to find the restaurant. Not all elevators go top to bottom, and not all decks can be walked through. Our first attempt to find the restaurant on deck 6 did not work. We had to go back to deck 7, walk to the aft (see, I am picking up the sailing lingo!), take another elevator (or stairs) to deck 6 – took 2 or 3 evening to learn our way. We would have failed miserably as scouts. The first night we were 4 at the table for 8, wondering if the other 4 are tired after a long flight. They appeared on the 2nd night saying they couldn’t find the restaurant. That I believe as one pair was dirt drunk, another seemed quiet and non-confrontational. When I asked where they ate the prior night, I was surprised to hear they went to “another restaurant with a long line” – I thought once you’re assigned to fixed seating the any time dining would not be allowed. Oh, well, after an evening of amusement the drunken couple provided, they got themselves reassigned, and we had lovely dinners with another couple from San Francisco at the window table for 4. After dinner we went either to a show, or to the “piazza” – an open space in the middle of the ship with evening music. This is what I like about Princess – they have musicians playing wide variety, my favorite is easy classic. Of course somebody would immediately ask if we want a drink, but no pushing. Champagne comes in a small bottle instead of only one glass with chocolate-dipped strawberries as served on Royal Caribbean… not sure what I like more. Read Less
Sail Date October 2013
Grand Princess Ratings
Category Editor Member
Cabins 3.0 4.0
Dining 4.0 4.0
Entertainment 3.0 3.7
Public Rooms 3.0 4.1
Fitness Recreation 4.0 3.8
Family 4.0 3.8
Shore Excursion 4.0 3.8
Enrichment 4.0 3.6
Service 4.0 4.3
Value For Money 3.0 3.8
Rates 4.0 4.0

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