"As usual there is a list of minor annoyances: Internet is shaky and very expensive, bathrobes come only in size M (on a cruise ship with many XXL passengers), every single drawer pull in the cabin was lose and the ships clocks are perpetually out of sync.A side effect of the cruise line pricing of the day is of course that you end up with 2000 bargain hunters as your co-passengers...."Read More
mleuth
6-10 Cruises
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Age 70s
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1-10 of 296 Princess Grand Princess Cruise Reviews for for the Disabled to Hawaii
First cruise post Covid. Normally I cruise regularly on both Holland America and Princess. I deliberately kept my expectations low and given the large numbers of negative comments and complaints I noted prior to departure I wasn't expecting a really great cruise....
I was very pleasantly surprised. Embarkation in Honolulu was the quickest ever.... I arrived at the pier at 11am picked up my ...
We chose this repositioning cruise because we needed to catch up with friends in Australia that decided to fly and the dates matched.
It's an old ship, renovated about 10 years ago, and considering that it's in great shape. The service attitude of the staff is impressive, the food is hovering between good and great, with the buffet having essentially been sacrificed on the altar of Covid. ...
We choose this cruise as it's been a "bucket list" cruise for us for a while, but mostly because back in November we were very concerned that our two week Caribbean cruise would be canceled, so we cancelled it proactively and booked the 15 day Hawaii cruise. We had previously sailed on Grand in December for a 10 day Mexico cruise and really enjoyed it.
The trip across the ocean from LA to Hilo ...
There arent too many positive things I can say about this cruise. The ship was kept uncomfortably cold the whole trip, the food was mediocre at best, entertainment was only fair, staff was pleasant but overworked, and the ship had numerous problems, including toilets either not flushing or overflowing. The food at the buffet was not hot at any meal. We ate breakfast and lunch there everyday, ...
I have plenty to say here, mostly negative, but... in all fairness... there were positives to note:
PROS
Embarkation process was very simple
Using the Medallion for room access and purchases was very easy
Outstanding nature presentations
Excellent musical entertainment, comedians
The ship band/orchestra is REALLY good
Alfredo's Pizzeria (complimentary) produces consistently ...
This was my retirement cruise. I alerted Princess and added the milestone in the Medallion app, but nothing was done to acknowledge.
The ship should be in drydock by now, but should have been done much sooner. There were plenty of water leaks, a shattered window in the buffet. It is long overdue for maintenance.
There were a lot of people / staff getting COVID. The Cruse Director, Steve, ...
We chose this itinerary for the seadays involved in getting to and from HI. We'd also had nice experiences with Princess pre-pandemic so we opted for them again.
While we were in lockdown, Princess spent two years developing an onboard network tool called Medallion. It's a device, the medallion they issue you on boarding to wear on your person, and it's a network for interfacing with ...
We wanted lots of sea days and a chance to visit four islands in Hawaii so sailing on the Grand Princess was a no brainer. The Grand Princess leaves from San Pedro California round trip to Hawaii.
The Grand Princess is an older ship but full of nostalgia and beautiful wood furnishings throughout the ship. It’s a classy and well maintained ship.
The food was so delicious. It was well ...
The staff was wonderful, the room was spacious and clean but that is where it ends. The ship is old and broken down, an empty pool, the spas were broken and cold more often than not, the sauna worked some days and not others. The buffet food was horrible, and cold. You could get cold fried eggs or cold scrambled eggs but if you want warm eggs you had to pick the hard boiled eggs. The dessert ...
We chose this cruise to celebrate our 25th anniversary. The cruise went as expected with a lot Princess had to offer watered down or non-existent due to Covid ad supply chain issues. These were known going in so I wont elaborate further. That said, Princess, or namely the staff and crew of Grand Princess was adequate, at best. The ship made the trip without any major problems. The cabin had ...