2 Helpful Votes
Sail Date: April 2019
We chose this cruise because we wanted to have the experience of extending the ship experience to a resort while having more time to enjoy the island. We have cruised with Royal Caribbean, Carnival and Norwegian. We were not expecting ... Read More
We chose this cruise because we wanted to have the experience of extending the ship experience to a resort while having more time to enjoy the island. We have cruised with Royal Caribbean, Carnival and Norwegian. We were not expecting the same level of amenities, however some things should be standard. Like clean linen, ventilated rooms, accurate scheduling of activities and overall cheerful staff. 1. The bath towels were yellow with white bleach spots 2. I had to return face cloths twice because they had black marks on them 3. We requested blankets and were given two very worn/tattered/very linty blankets that were not fit for a homeless shelter. When I expressed the condition of the blankets was not acceptable, the nice room steward offered to cover them in a dingy duvet for us. This was the best that he could do. 4. The same ship comedian was back on board harassing the guest in every common area, pool deck, dining room, lounge, etc. to purchase tickets to his performance. 5. Lack of daily ship activity itineraries. Again, I had to retrieve one from the front desk and they only had a limited supply. Furthermore, the information listed on the itinerary was not accurate. For example, there was supposed to be a lounge singer in the Encore Lounge at 11 pm. The singer announced this time, and this is the time that was on the itinerary. Nonetheless, when we showed up, the performance was ending. Apparently they decided to move her time up and guest planning to attend were unaware of the change. 6. After disembarking the ship, I discovered while in the customs line that I had left my cell phone in the cabin room. The customs area informed me to stay in line yet the guest services staff told me that I had to personally get out of line and come and sign for my recovered cell phone. The customs area staff turned out to have the correct procedures. Even for the price point, the Grand Classica should be held to standards of providing clean linen, accurate information for guest, and a hassle-free environment. I feel this is a more than reasonable ask. Lucayan We were very disappointed that the resort, Lucayan was not as advertised. Although aesthetically pristine, the resort appeared deserted. We were told by staff that the island encountered Hurricane Matthew a few years back and the resort had not recovered. The damages sustained by the resort resulted in the Bahamian Government having to take on the resort allowing some of the citizens to remain employed. Three years later, this resort is still not fully operational and is currently remains under the Bahamian Governments receivership. 1. Much of the resort was not available to the guest. 2. We did not have access to more than half of the amenities that were advertised. 3. There was only one dinner venue available, there were not any shows/productions, there was limited bars, many of the facilities were abandoned and there were unauthorized areas. 4. Since there was nothing to do in the evenings, we sought out the marketplace. The marketplace was not adjacent and we had to walk across a large deserted parking lot which was not adequately lit. 5. A shuttle would have been a safer option. In conclusion, guest have a reasonable right to be informed of conditions that could impact their vacation experience. Since there were alternative resorts in partnership with Bahamas Paradise Cruise Lines Cruise & Stay, we find it neglectful that another recommendation was not offered. Read Less
8 Helpful Votes
Sail Date: November 2018
Cheap and very good cruise, the buffet is very varied and in general cleanliness I give a 10. good attention to the customers. Comfortable beds and quite fun. recommended. I want to go back next year. My wife and I were an ocenview room. ... Read More
Cheap and very good cruise, the buffet is very varied and in general cleanliness I give a 10. good attention to the customers. Comfortable beds and quite fun. recommended. I want to go back next year. My wife and I were an ocenview room. the theater show was phenomenal, tremendous dancers. Live music for all tastes willing to please you. I really want to go back next year. I took the excursion to Grand Lucaya. its a Beautiful place. Exceptional The saxophone show in the encore salon. the Game for couples stole laughter from everyone present. If you love to play, the casino is very well suited. Yellow Elder restaurant has excellent entrees included in the price and likewise additional dishes at a moderate price. the cleanliness is spectacular. the staff is concerned about constantly keeping everything clean and very organized. The area for jogging is excellent. I recommend this cruise 100%! ! ! Read Less
4 Helpful Votes
Sail Date: June 2018
I read through a lot of reviews before deciding to go on this cruise with my 2 kids (ages 10 & 15). I tried to prepare for any potential issues brought up by other reviewers. It turns out I didn’t need to! This cruise was great! I ... Read More
I read through a lot of reviews before deciding to go on this cruise with my 2 kids (ages 10 & 15). I tried to prepare for any potential issues brought up by other reviewers. It turns out I didn’t need to! This cruise was great! I will preface my review by saying I have sailed in Carnival 5 times before. I needed something that would fit my budget and time schedule and this 2 night cruise on the Classica was perfect! Embarkation was a breeze. We were greeted warmly and everything went smoothly during the process. A delicious lunch buffet was waiting for us when we got on board. The selections at this and all meals were great. Our room was a spacious inside cabin for three. If I had to say one thing bad it would be the shower size could have been a bit larger. There were plenty of on board activities to occupy our time with. We dined in the Tellow Elder for dinner and breakfast and the food and service was wonderful! We caught both big singing and dancing productions and LOVED them. We also caught some of the other entertainment around the ship and they were all great! I loved this cruise and look forward to doing another one! Read Less
3 Helpful Votes
Sail Date: April 2018
Only good thing on this cruise was the dancers and singers. I loved watching the curly haired dancer, she is by far the best , and it shows. Costumese looked great. The solo boy dancer amazing as well. Not all the dancers knew what they ... Read More
Only good thing on this cruise was the dancers and singers. I loved watching the curly haired dancer, she is by far the best , and it shows. Costumese looked great. The solo boy dancer amazing as well. Not all the dancers knew what they were doing it looked like. Magician wasn’t that impressive to me. Overall entertainment was the best thing on this cruise. The cruise was dirty and wifi didn’t work. Buffet didn’t stay open long enough.. Casino drains you and only ATM does not work. Ice machine was broken and lots of wet floor. Food was average. Very casual party cruise. Fun games and activities on board. Computers didn’t work at all which was strange since there were so many of them. Cheap party booze drinking ship. Good for first time cruisers. Would not go back until everything works properly. I hope this review helps future cruisers. Read Less
Grand Classica Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 3.5 0.0
Family 3.5 0.0
Shore Excursion 4.0 0.0
Enrichment 2.0 0.0
Service 4.5 0.0
Value For Money 4.5 0.0

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