We chose this cruise because a group of friends were going and we liked the destination itinerary.
Right from the start there were communication issues... the Costa app didn't work for anyone with a US phone. Everyday we were told the app would be working the next day. The only day it worked was our last day in port when we were disembarking the ship. Outside our cabin, we were supposed ...
We are Diamond Club status and have been on this ship 9 times.
Shows have all been the same since the ship first sailed years ago.
The show attendance was never to capacity
The stateroom was never vacuumed in the 11 night cruise and we noticed the same dirt on the floor since we first got in the cabin.
You now pay extra for I Fly and North Star which use to be free which results in ...
We are long time cruisers; Norwegian, NCL. Royal Caribbean, Virgin, Holland America, MCS and this is our second Celebrity. First one on brand new (at the time) Reflection, out of Barcelona. We based our decision to do this cruise on THAT experience…bad mistake.
Food is horrendous, I’m not picky (at all), but 7 out of 9 dinners were a few bites and give up. Pastries at all venues are bland, ...
Booked a smaller ship thinking that overcrowding wouldn’t be as big of a problem as in past cruises. Boy, was I wrong, and add to that a dated jalopy of a ship to spend a week on. Don’t waste your money on this pile of garbage unless you like the hum and flicker of CFL light bulbs that *might* work if you’re lucky. One of them in our stateroom was like a strobe light and two other lights just ...
We've sailed with P&O many times, first sailing with them back in 2011. This was the first time we were going to receive 'priority' boarding, however our embarkation time was delayed due to the requirement for the ship to be deep cleaned after a gastro intestinal disease outbreak. We arrived on time for our delayed embarkation and waited two hours outside before we were let into the terminal. We ...
I have not been on many vacations in my life, so I was quite excited for a 12-day Christmas cruise. I don’t enjoy being away from home for very long, so I was a little unsure of how the cruise would be. My family insisted it would be fun, making promises of delicious food, fun activities, and as much diet soda I could want. Unfortunately, they were very, very wrong and what followed were 12 days ...
I took this cruise with my family and was very disappointed everyday the food selection was curry this and curry that most of the food was tasteless the buffet set up was very congested didn’t have much to choose from seemed like it was the same stuff over n over for 2 weeks, then I believe the Bingo was rigged because we played bingo it was over at 4:00 went to the room to find the daily planner ...
My family and I chose this cruise for the fantastic itinerary, lots of great islands that we already love and few we have not been to yet. We love the Caribbean and always have enjoyed going to St. Maarten and St. Thomas and beautiful St. John's, Antigua. We had never been to St. Kitts/Nevis nor the Tortola, British Virgin Islands. The excursions the ship had to offer looked great and we were ...
I spent 2 weeks on this ship on a Caribbean cruisr.
I spent 2 sleepless weeks since despite having spent nearly £4k , my cabin was right on top of a club running music until morning hours.
Not a chance for customer service to do anything about it, for them to reply with a standard reply and not solving anything took 24 days since the day i logged my complaint.
But that was not ...
AVOID AVOID AVOID
YOU WILL BE LEFT DISAPPOINTED AND A FEW GRAND OUT OF POCKET
I feel that the following needs to be brought to your attention these issues are very disappointing from what is supposed to be a luxury holiday.
1) rear of the cruise ship been damaged from collision with another ship.
2) swimming pools in the centre of ship had missing tiles, which i caught my foot on ...