The worst cruise experience we've had. Our cabin bathroom smells like drains so we have to put our hand towels over the two drain openings to prevent the stench from polluting our whole cabin. The buffet tables are filthy and don't get wiped after each usage or even after each meal time. The hand sanitisers at the doors to the dining areas are all empty and a lot of people on the ship are sick. ...
The ship is very poor and needs a full refit. Lots of toilets out of order, hazard tape on floor, viruses on board. Main dining room up selling of food now if you want quality. Long wait for tables in evening. The buffet areas close when they want them to, mainly roast chicken diner and curry both lunch and evening meal, choice of food is very poor. The headliners team do provide good shows but ...
This ship is very old and outdated. Poor condition, rust on bathroom wall and the balcony area. The interior was old and worn out and not very appealing as it was dark and dreary. While inside the ship during the day you felt like it was nightime. the food was just average with limited places to eat lunch or breakfast. The entertainment was just so-so and limited for a long 16 day cruise. The ...
We chose this cruise because it was a great price and we loved the ports prior to the transatlantic crossing. Here are some bullet points of our disappointment:
When I entered my stateroom there was duct tape on the vent in the shower room and the toilet room.
There was lots of rust all around the ship, including our balcony.
There were ceiling tiles falling down in one of ...
The wonderful crew, fun excursions and for the most part good food could not make up for the most uncomfortable cabin I have ever experienced. I had been on this ship before but in an ADA cabin for someone with a motorized wheelchair. On this cruise I was in a regular balcony cabin. We had not gotten an ADA cabin but told Norwegian that we needed to be near the elevator because my cabin ...
We ate long time cruisers with Oceania but now a lost customer!
We booked this cruise in 2019 for 2020 travel dates. Alas pandemic curtailed those plans until this year. We in fact booked a 30 day cruise Barcelona to Dubai - never being informed that it was 2 back to back cruises - first issue as this was the start of lack of communication and guest satisfaction,
We were advised of ...
Terrible experience. A constant struggle against the the very unhappy and agressive employees, bad and scarce food, bad or absent service, bad organization and lack of customer service on all ends. Very long waiting lines everywhere and for everything. Salad was a luxury good on board. Either one day carrots or one day bell pepper. Both was.impossible. Generally not a very good quality, neither ...
I can only say if I could I would vote a minus. The food is appalling if you want to lose weight then book with msc even top staff asked us to write a bad review about the food the staff can’t wait to Get ashore for something to eat. No kettle in the room. Dress sense is out of the window. I met a man who had done 31 cruises and this was worst. The only saving grace was the amazing staff they are ...
Booked this cruise just a few days before the sailing as a spontaneous way of returning to the states rather than flying. We’d sailed with MSC many times but not since 2016. I don’t know where you could find such horrible poor quality food. I spotted the executive chef onboard and asked why he allows such embarrassingly bad food and his response was a little shocking. He said,”when we get to ...
The cruise was chosen as my partner had been on the ship several times before.
The fist statement I will make is the captain whilst he made the right decisions on the seaman ship of the boat a captain of a cruise linner should be more than that. Tne cruise was a 19 Day cruise in the Med. 1st 2 & 3rd day was spent in Southampton due to the weather Correct decision. But 2 ports were cancelled ...