our 21st cruise. 7th on Celebrity going back to the Century. Sadly our cruising days are over. We booked late so got an inside room on deck 2. It was dirty, missing towels and Kleenex unit our 2nd day. There was no Captain Club welcome, nothing. The ship is worn. How is it a 23 year old ship is still sailing when the beautiful Century got scraped years ago? We easily got into anytime dining at ...
I’ll start this review by saying I am a very experienced cruiser with status on Disney, Royal and Carnival and this was my first and probably last Celebrity cruise for a while.
Starting on a positive note with pros - the interior of the ship was redone during COVID so the rooms are very pretty. We went during a peak week so we did 2 ocean view cabins on the third deck and they were very ...
We were on Celebrity summit April 1st cruise, we lost power one day, we lost water. One day, we couldn't stop at one of the ports, our internet was bad, and I reached out to them seeing if we could get some sort of compensation or refund and they said no.
I'm kind of confused because I would think since we couldn't stop at one of our ports we should get a refund on the port charge and we they ...
Food was great, staff were nice and friendly. We had a good time. The cruise director & captain were funny and witty. I’m giving them 2 stars because of the “Kids Zone”, our trip was predicated on having our 3-yr old go to splash zone while we attended our specialty dining, gambling and occasional drinks, however the staff and policies at the Kid Zone (splash zone) were horrible! ) they wouldn’t ...
Many things wrong with this ship.
Very outdated Ship, desperately needs a refurbish
Most guests older, not a lot of kids
Specialty Restaurants Giovanni's was ok, Chops was horrific I ordered a bone in rib eye so did my wife and we got, a different cut.
Staff was friendly
Windjammer was not same quality as the bigger boats
Too many disappointments
Ship should be named JUNK ...
We took my parents for their birthday on the Norwegian Sun…they live in Florida and wanted to sail out of Miami or Ft Lauderdale. I had limited vacation time, and didn’t have many other options to book, so this cruise checked the boxes. We normally sail on Azamara or Celebrity, so we kept an open mind for NCL, knowing it might be a different product. We knew it would be an older ship, but as ...
Let me first start off with the good: The crew was very nice on the ship (except the guest services). They pamper you like you are a Saint, even if you do not want it. The ship was clean and neat. They communicated very well with the guests on all activities and upcoming shows. There were plenty of elevators and the ship was not overly crowded. The rooms were good size and the internet was decent. ...
We are a group of 11-13 who have cruised together for two years. This year we sailed Royal Carribbean's Jewel of the Seas from March 9th to March 16th. We sailed out of Puerto Rico. Half of our group stayed at the Marriott at Miramar, close to the cruise port. This hotel is old, dirty, and expensive. I would choose another location for the price.
Embarkation day was the smoothest of any cruise ...
Sadly, I'm of the same opinion of other prople on board Very disappointed with this Carabbean trip. Ports over crowded by too many ships.
However, l must say, the staff were excellent.
Our cabin steward did his best to keep our tardy cabin clean everyday. The shower head was broken which took two attempts at repair; there was mould in the shower corners; the toilet seat was disgusting: ...
Although izzit international cruise, but the food was not international. Terrible food, Food was cold, and cruise was quite old, casino is very small.
And we had to queue long time for the food.
Food was really bad on the ship. Repeated food for breakfast and lunch buffets.
And no assistant to guide us about the room key, coz we are bunch of elderly, don’t know how to read instruction, no ...