Genoa to Europe - Western Mediterranean Cruise Reviews

We were on cruise from 16.11-27.11.2023. We had wonderful time and so much fun. The crew on Divina is amazing, they were very helpful and friendly, always smiling and greeting us. Food was also great, so much to choose in bufet Calumet all day and crew there is outstanding, always working and doing their best!! Dinner and crew in Black Crab was also great. Our cabin attendant Annalie was amazing, ...

Terrible experience. A constant struggle against the the very unhappy and agressive employees, bad and scarce food, bad or absent service, bad organization and lack of customer service on all ends. Very long waiting lines everywhere and for everything. Salad was a luxury good on board. Either one day carrots or one day bell pepper. Both was.impossible. Generally not a very good quality, neither ...

Entertainment was great with the shows where a stand out, but in general the entertainment team did a great job working hard all day . service was good the staff in the restaurant they done a great job . The food was a disgrace on this ship. corporate cost cutting to the max.low quality.tasteless.cold.i think they left the chef in port. this was a very bad image of italian food.the owners need a ...

For the holidays me and my family went on a 7 night Mediterranean cruise with Costa Diadema. I did have somewhat of a high expectation because a lot of people were recommending us Costa, so we tried it to see how it really is for ourselves. When we arrived at the port of Savona the boarding process was quite weird and I still don’t get it till this day. Before boarding on the ship you need to ...

7 complaints and 2 compliments: COMPLAINTS: 1. Change of itinerary due to vis major. As on the 7. October 2023. the war between Gaza and Israel suddenly begun, Costa changed our itinerary and instead of docking in Ashdod (Israel), Alexandria (Egypt), and Limassol (Cyprus) the new itinerary included Istanbul and Izmir (Turkey) and Volos and Piraeus (Greece). The passengers were informed of ...

With this report, we would like to express our gratitude for the excellent experience and top-notch quality. We recently enjoyed a cruise on the Costa Diadema ship. We wish to commend the organization of events and concerts, as well as the exceptional hospitality of the staff. We felt genuinely welcomed, from the cabin crew to the waitstaff, officers, embarkation and disembarkation team. The only ...

While the ship builders aced building monsters to accommodate so many people, service lags way behind. The room was spacious, there was a pretty impressive spa on the ship, if you're into different saunas, whirlpools and even a snow room... Gym was also very big and well equipped. But everything else was mediocre at best. Endless lines for food and even elevators. These elevators are so modern, ...

I was scared becuse I read reviews about MSC company hereB. That's why I was constantly looking at other cruise companies. But because of the good price and departure date, we paid for the cruise at the last minute and went for 7-night cruise form Genoa. Until we got there, I only cared about everything I read here. Crowd, service, prices, cleanliness... I wasnt happy because I thought that ...

Beginning of August, I went 7 days cruise with my husband to Europe. One of the worst vacations and most expensive by far! Be aware people, if you breath they will charge you. They even charge for stuff that gets canceled later, and of course they will not refund you back your money. When you go downstairs to discuss the refund, they will tell you to wait until your trip ends so all money will ...

This was our third cruise with MSC. We'd recently completed a 3 night cruise on Virtuosa, so when boarding The Grandiosa we already knew the ship's layout which saved time. The ship itself is absolutely stunning. Although it's nearly identical to Virtuosa the colours are different, and in my opinion I thought overall it looked grander. Dinning 1. Food in the MDR La Perle Gries was of a ...