Embarkation and disembarkation went surprisingly smoothly.
Cabin was adequate but we couldn't enjoy balcony due to chain smokers on next balcony. Unfortunate because husband got quite ill with bronchitis and URI and were quarantined on day 6. MSC says smoking isn't tolerated on balconies but maids apparently missed clue of ash tray on balcony. Bed was comfortable.
Food was below average. ...
This was our 4th cruise, and our 3rd in the Mediterranean; we are two mid-30's Americans who live in Switzerland. It was also our first (and last) on MSC Cruise Lines. If everything was executed perfectly, the cruise only had the potential to be mediocre – but time-after-time the staff either made mistakes or were simply rude in a way that really ruined the experience.
The issues started even ...
An honest review I wills start with the PROS
I) Service in the bar and restaurants excellent.
2) The guy attending to our rooms was excellent
3) Service in the breakfast and dinner restaurants excellent
4) All transactions on board very smooth.
5) Drinks of good quality
6) food in restaurant ok breakfast really good dinner ok not a great deal of choice buffet food not much ...
We chose this cruise as it was very reasonable and the ports were appealing .
Firstly the flight into Genoa was horrific the turbulence and the terrible landing dare I say by a woman pilot was the worst ever and we are seasoned travellers !
Standard (so we were told) 25 euro taxi transfer to the port
Embarkation was long and arduous people pushing in ,long queues, total disorganisation ...
Hello my fellow American cruisers. Stay far - far away from this cruise ship. We just returned yesterday from a 7 night Mediterranean Cruise on the MSC Spendida. The cruise was over booked with over 4,000 passengers. It was so crowded that you could hardly walk on deck 14 - much less getting something to eat without getting trampled and no place to sit. The elevators were always so crowded ...
We booked this because this was a good value cruise and we had limited choice of dates to go away for but we won't travel with an Italian cruise line again, the standards of professionalism aren't the same as other lines we've been on.
Our room was spacious with a balcony and well laid out. We had requested a cot pre boarding for our 6 month old baby and it wasn't there they didn't even seem to ...
My husband, child (age 13), and I along with another family of three decided to sail on the MSC Splendida during the Christmas season. This is our second cruise (first cruise was with Royal Caribbean Cruise Lines). The U.S. website was not user friendly when accessing the web check-in. After many calls to both my travel agent and MSC, I finally received our tickets and luggage tags (the day before ...
For me and my mother this was our first cruise. We have flown from Riga to Milan and then took a train to Genoa. Unfortunately on our way back we had no information upon disembarkation in Genoa about the trains not operating all over Italy, so we had to take a taxi from Genoa to an airport in Milan, which cost us about 200 Euro. If we had been provided with the information beforehand we could have ...
This ship is worse than the Divina!
The food that we ate in the restaurant was the same as the Divina on the same day. But the food was cold when it was supposed to be hot. Boring. Thank goodness for the Indonesian waiter: always a smile for his Australian table. Tried to be efficient but the food was slow coming and cold. Divina wins points here. The Maitre D' was past his use by date. Could not ...
Kids Zone:
MSC is not a kid friendly cruise for English speaking passengers. Last summer we took a Royal Caribbean cruise and my kids loved the kid's club so much that we could barely drag them out; however, this is not the case with the MSC cruise line. The staff keep the children in one small room playing the same movie over and over again in "Italian only". If the kids do not want to watch ...