1. Home
  2. Cruise Lines
  3. MSC Cruises
  4. MSC Opera Review
  5. MSC Opera Cruise Reviews

3 Genoa to Africa MSC Cruises MSC Opera Cruise Reviews

We sailed from Genoa to Cape Town departing 25 October. Embarkation was chaotic and despite being a member of the MSC club we were denied priority boarding and it took over 2 hours. Upon arrival aboard at 17h50 we found that the Lifeboat ... Read More
We sailed from Genoa to Cape Town departing 25 October. Embarkation was chaotic and despite being a member of the MSC club we were denied priority boarding and it took over 2 hours. Upon arrival aboard at 17h50 we found that the Lifeboat drill had already taken place at 17h30 even though over 200 passengers had still not embarked. We received a letter in our cabin mildly rebuking us for not attending the drill and advising we were expected to attend a further drill next day at 12h30 in Villefranche. We arrived back at the port in good time for the last tender at 12 noon. Embarkation then took an hour and in consequence missed the second boat drill held at 12h30 whilst many passengers were still ashore. This is what is known as a re-positioning voyage because MSC has to move the vessel from Europe to S. Africa for the summer season in the southern hemisphere. Consequently they price the cruise at what appears to be good value but this is where the value ends. In order to recoup the money they then rip off passengers at every opportunity. In Valencia they announced that the city centre was a 15 minute bus ride away and that they had therefore organised a shuttle bus at a price of 15.50 euros per person. Upon disembarkation we found that the city of Valencia runs a similar public service for 3.00 euros return. We arrived in Valencia at 13h00 on a Sunday. Spain is a very religious country and therefore everything is closed. What idiot at MSC scheduled this call on such a day? No such shuttle bus was offered at any of the other ports of call despite the fact that most are located a considerable distance from where the ship docks and in some cases taxis are not allowed to enter the docks so passengers must walk to the dock gates, sometimes as much as 1 km. Any request to the reception staff for details of the next port are met with an aggressive reply and no information. Either they are not worthy of the job or are instructed by MSC not to answer such question unless the passenger has purchased an MSC Shore Excursion at exorbitant prices. A "service charge" is added to your account each but this will be deleted if you insist but for passengers booking in S. Africa this charge is collected before travel and therefore cannot be deleted. In addition 15% is added to the cost of anything purchased on board including purchases made from the mini bar, on board shops, ice cream parlour etc. It is not possible to purchase over-the-counter medicines like aspirin without first consulting the doctor at a cost of 600 euros.I made a similar trip on the Sinfonia last year in the opposite direction when all prices were in US$s but now they simply change the dollar price to euros at par making all costs about 40% dearer. I could go on and on but think this report is now long enough. My only advise is not to take an MSC cruise but especially one designated as a "Grand Cruise" Read Less
Sail Date October 2013
We sailed from genoa on the 24 October to Cape Town on the MSC Opera. It is an amzing ship and had just come out of dry dock. Leaving from Genoa was with mixed feelings, a dirty port city with not much to be positive about - rip off taxis ... Read More
We sailed from genoa on the 24 October to Cape Town on the MSC Opera. It is an amzing ship and had just come out of dry dock. Leaving from Genoa was with mixed feelings, a dirty port city with not much to be positive about - rip off taxis from the airport to poor service in restaurants. That said the ship itself was first class with brilliant service. The downside was the food. If you like your meat cooked in the morning and reheated for dinner - that is what you get. The main restaurants menu was poor ( in quality), the pasta was very good as was the Risotto. The vegetables were boring and steamed to oblivion. The shows were excellent but became a little repetitive. Worst part was the cost of drinks and excursions. Beware. I bought a water package, a coffee package and a wine package before boarding. The coffee package I found only later did not include capucinno, only espresso! Best part was the service and the cabins (small but very functional). The gym was small, but functional and at times very busy. The worst part of the trip was from Walvis Bay to Cape Town - it was very rough, but the ship handled the 140km head wind very well. Read Less
Sail Date October 2013
We booked this trip because of its interesting itinerary, 3 nights in Genoa, followed by the cruise and ending with 3 nights in Cape Town. Previous reports of the ship were not very encouraging. Embarkation was a terrible start as it took ... Read More
We booked this trip because of its interesting itinerary, 3 nights in Genoa, followed by the cruise and ending with 3 nights in Cape Town. Previous reports of the ship were not very encouraging. Embarkation was a terrible start as it took 2 hours as previous reviewers have said. Surely it could have been handled better. However, once on board we were delighted to find the ship gleaming, elegant and comfortable. The staff were very friendly, everyone had a smile and all trying to make your voyage as enjoyable as possible. The food in the buffet was very good. Lots of fruit and salads. Plenty of choices at lunchtime for both hot and cold meals aiming to please different nationalities. All the different types of bread and rolls were very good indeed. Tea, coffee and iced water 24 hours a day somewhere on ship. Afternoon tea was a treat! The special events in the dining rooms e.g. the Italian Night were splendid with the staff giving their all. The service at second sitting in the dining rooms was very good and relaxed and you could have any table seating arrangement you wanted. On occasions the main course was a bit disappointing but on the whole the food was good and plentiful. Delicious ice-cream! Special mention has to go to the Animation Team, they were all splendid and really made the holiday. If you wanted to join in anything, and lots of people did, you were made welcome and really part of things. Aerobics and dance lessons in the sun on deck were great. If you wanted quiet sophistication there were plenty of lovely venues for you too. Crossing the Equator has to have a mention as this was a great event finishing with everyone who wanted dancing on deck in the sunshine. If you wanted fun you got it! The ports of call after Casablanca were very disappointing if you did not want to use the organised tours. I realise the Customs requirements are no fault of MSC but the arrangements at Walvis Bay were really bad and along with others, we gave up and did not go ashore which was disappointing after 6 days at sea. The views from the ship arriving into Cape Town on a sunny day with Table Mountain as a backdrop were truly memorable, you could not help but be thrilled. Disembarkation again, possibly not the fault of MSC, was very long and drawn out. Customs officials were very friendly but slow and there were approximately 2,000 people getting off the ship. Fortunately, we had booked transfers from ship to hotel and were met promptly but the queues for taxis were very long and outside the port was chaotic. Again, not the fault of MSC. Overall opinion, getting on and off the ship drawn out and tiresome. The ship itself, clean, elegant and well maintained. Food good, entertainment: shows good, Animation Team excellent. Overall memory, I feel as though I have been to a rattling good party and would travel with MSC again. It was good value for money. Read Less
Sail Date October 2013
MSC Opera Ratings
Category Editor Member
Cabins 3.0 3.7
Dining 3.0 3.1
Entertainment 5.0 3.4
Public Rooms 4.0 3.9
Fitness Recreation 3.0 3.2
Family 4.0 3.2
Shore Excursion 4.0 3.0
Enrichment 1.0 2.8
Service 4.0 3.4
Value For Money 4.0 3.1
Rates 3.0 3.5

Find a MSC Opera Cruise

Easily compare prices from multiple sites with one click